Child Resilience Chief of Party

Purpose of Position

The Chief of Party is responsible to lead the Child Resilience project; a one-year, privately funded, $1.37 million project that will start over 140 after-school clubs for children ages 6 to 14 in the West Bank. The Child Resilience Chief of Party will lead dynamic implementation of the project, which includes two main components: (1) identification, preparation, and physical start-up of all clubs; and (2) quality training and roll out of the clubs’ technical programme, particularly the social emotional learning curriculum. The clubs are part of World Vision’s holistic Child Protection & Advocacy programming and will provide an opportunity for children in World Vision’s existing programme areas to develop life skills.

The role includes direct management of staff and potential partners. It also includes responsibility for coordination with World Vision staff to ensure the clubs transition to World Vision’s sponsorship funding and zonal office management by October 2022. The role requires the ability to work with a broad range of internal and external stakeholders, including community leaders and World Vision support departments, to ensure on-time, quality start-up.

MAJOR RESPONSIBILITES

% of time

Activity

35

Clubs Established & Operationalized

Finalize the type of club model (i.e., alpha, beta, gamma) appropriate for each village based on village size and number of registered children

In coordination with the zones, finalize the criteria to determine village readiness to host and offer clubs in terms of physical space and other required components.

Develop a village roll out plan to start clubs through three tranches.

Work with staff to ensure the adequate preparation of space, including organizing a schedule of rehabilitation and associated procurement, for all clubs to start by May or June 2022.

Lead a process across zones with relevant staff to ensure club facilitators are recruited and identified in each village, leveraging partners from other World Vision activities when possible (e.g., IMPACT club leaders, community monitors, village committee members, community health workers)

Develop an operational manual for clubs and ensure training for all facilitators, including essential components like Safeguarding requirements.

Ensure guidance is developed and included in the operational manual, in collaboration with the zones, to identify registered children to participate and additional children are recruited.

30

Technical Programme Roll Out

Identify, map out and coordinate necessary steps to ensure World Vision staff, partners and facilitators are trained in Lions Quest, including the application of a training of trainers for World Vision education and life skills staff.

Coordinate with Lions Club representatives to ensure additional years for the curriculum are translated into Arabic.

Ensure a technical guide and technical requirements is clearly captured and available to all facilitators to ease their implementation.

Work with other departments to finalize the calendar and establish procedures for other departments to offer the ‘flexible’ session activities throughout the year such as sponsorship, psycho-social support, safe play, and other child rights related topics.

Ensure that what each club needs in terms of stationary, supplies, and other tools or equipment is identified and procured.

Ensure all club resources and guidance are available in World Vision’s online system (Box) and to communities and all stakeholders know how to access as well as their responsibilities.

Ensure the first months of the clubs and associated summer camps are monitored and feedback provided to ensure at least minimum standards and preferably high quality implementation of the programme.

10

Team Identification & Management

Identify and hire appropriate staff and/or establish an MoU with a local partner to implement both components of the project.

Build a team environment with synergy and ability to accomplish the objectives well, on time, and in coordination with relevant World Vision JWG staff from other programmes and projects

.

25

Project Management

Monitor expenditures and develop the procurement plan required for the project

Engage with communities in coordination with zonal offices and Community Engagement and Social Change staff

Ensure internal and donor reporting

Lead and or participate in coordination meetings with zonal staff, Child Protection and Advocacy staff, and Education and Life skills staff.

Participate as part of the monthly Operations Team Meeting.

KNOWLEDGE/QUALIFICATIONS FOR THE ROLE

Required Professional Experience

  • Minimum 5 years of experience in working with the field in project management in reputable institution, national or international NGO.

  • Experience in budget management

  • Working experience in managing similar interventions

  • Experience working in partnerships – partner management (budget, project planning)

  • Experience/expertise of capacity building of CBOs and experience in work with children

  • Experience in a fragile or conflict area

Required Education,

training, license,

registration, and

certification

Masters degree preferred in development or project management, social science, education, child protection, or related fields;

Computer literate, with knowledge and hands on skills with email and in MS Office Word and Excel.

Preferred Knowledge

and Qualifications

Background in education or life skills programming preferred.

  • Past project management experience.

  • Excellent knowledge of English (Writing, speaking, reading skills)

  • Excellent analytical/problem-solving skills and attention to detail in the development of written documents.

  • Proved background in education and life skills.

  • Good working experience and familiarity with core principles of children rights, child protection as well as Red Cross and NGO

  • Working knowledge of the logical framework approach to project design, monitoring and evaluation/ project cycle management.

  • Ability to verify data quality

  • Ability to build positive relationships in a cross-cultural environment

  • Cross-cultural sensitivity and emotional maturity

  • Do No Harm training and understanding

  • Excellent communication skills and ability to build collaborative relationships

  • Ability to foster a good team spirit

  • Ability to transmit information correctly with accountability and maintain confidentiality

  • Excellent organizational skills

  • Ability to work under pressure and meet targets and deadlines

Travel and/or

Work Environment

Requirement

Due to the nature of operations frequent, almost daily travel throughout the West Bank is required.

DECISION MAKING

Types of decisions made without prior approval:

  • Project level decision making, financial authorization level for up to 5000 USD

Types of decisions referred to higher authority or decisions controlled by policy

  • Adaptations in the programmes

  • Final layout and recommendations for each village club (zonal manager)

CORE COMPETENCIES – For all positions, select the top 3 prioritized competencies from below. Click here for a quick overview of our Core Competencies.

Be Safe and Resilient

Deliver Results

Build Relationships

Be Accountable

Learn and Develop

Improve and Innovate

Partner and Collaborate

Embrace Change

For Management positions only, select the top 2 prioritized competencies from below.

Model Self-Management

Engage, Influence, Lead

and Grow Others

Run an Effective

and Agile Organisation

Develop the Organisation

for the Future

World Vision is committed to the protection of children and vulnerable adults and does not employ staff whose background is not suitable for working with children or vulnerable adults.

Director, Foreign Exchange and Risk

*Preferred position location: New York, NY. Other possible locations within the United States of America or Canada where WVI is registered to operate.

*Please submit your CV in English.

PURPOSE OF THE POSITION:

The Director, Foreign Exchange and Risk will oversee Global Treasury’s foreign exchange risk management function and support Partnership entities to manage other aspects of financial risk, including but not limited to yields, inflation and capital markets concerns. The leader of this critical business function will participate with Global Treasury management in senior-level finance meetings to identify the scope and breadth of global financial risk, coordinate multiple financial risk specialties to determine appropriate strategies to meet Partnership objectives, and oversee execution of such strategies. Coordinating such strategies represents a tremendous challenge given differences in structures, relationships and resources, but it will be critical nonetheless for the Director, Foreign Exchange and Risk to understand Partnership objectives enough to determine potential risk exposures and recommend (and coordinate) strategies for execution. Furthermore, they will represent the Partnership’s global financial risk function before banks and brokerages, ensuring the pricing and availability of financial risk products and services.

KEY RESPONSIBILITIES:

  • Educating and advising National Offices, WVI branches and other Partnership entities, including VisionFund, to understand the implications of foreign exchange risk on their businesses.

  • Determining planning rates to be used for budgeting and forecasting purposes, including foreign exchange rates, yields and inflation rates, as appropriate for each Partnership entity’s context.

  • Overseeing Global Treasury’s management of foreign exchange exposures through spot and forward hedging, including managing market orders and call levels where appropriate;

  • Managing Global Treasury’s counterparty risk, including ensuring counterparty credit facilities are sufficient for World Vision’s needs and maintaining a counterparty risk strategy (allocation due to capabilities based on credit risk exposure by duration).

  • Supporting Global Treasury’s continual process improvement efforts under the guidance of the Global Assistant Treasurer.

  • Overseeing board- and management-level reporting with regards to foreign exchange risk management performance; and

  • Supporting other financial risk concerns throughout the Partnership as appropriate.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Minimum seven to ten years’ experience in financial risk management and risk-based trading, or (ii) master’s degree in finance or related, and three to five years’ experience in financial risk management and risk-based trading.

  • Demonstrated ability to utilize Bloomberg for financial and market analysis.

  • Advanced proficiency with Microsoft Excel, Word and PowerPoint.

  • Strong written and verbal communication skills, including both listening and speaking.

  • Interest in developing professional relationships (both internal and external to the Partnership), for the purpose of advancing the global financial risk management function.

  • Bachelor’s degree in finance or related field.

  • Understanding of portfolio management, including assessing potential investments considered for inclusion in Partnership portfolios, rebalancing existing portfolios according to agreed parameters, and determining appropriate strategies for the numerous investment climates in which the Partnership is present.

  • Experience assessing potential risk management strategies according to fundamental and technical considerations.

  • Experience in, or working knowledge of, asset/liability management.

  • Demonstrated ability to manage personnel, work with peers in a collaborative environment, and support senior management.

Preferred Skills, Knowledge and Experience:

  • Familiarity with Bloomberg, Kyriba, and other systems often utilized in corporate treasury environments.

  • CFA, CTP, CMT, or similar certification.

  • Master’s degree in finance or related field.

  • Ability to speak multiple languages and/or experience working overseas preferred.

  • Familiarity with a corporate treasury or corporate finance environment.

  • Experience reading legal agreements related to financial contracts and/or relationships (in particular, understanding key business terms and risks).

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 10% of the time.

Program Funding Officer

*Preferred position location: Monrovia, California (US). Other locations: Federal Way, WA; Washington DC or anywhere in the Latin America & Caribbean Region where WV/VF is registered to operate.

*Location should be Monrovia, Federal Way, DC or in the LAC region where WV/VF are based

PURPOSE OF POSITION:

The Program Funding Officer will provide support to the fund raising acquisition and financial management team for VisionFund in GC, North America and LACRO MFIs. Under the leadership of the Global Funding Director, the PO will support in the planning, implementation, evaluation and reporting of respective program activities. The PO position will focus on team coordination, support program writing and design, as well as ensuring regular project reporting and donor compliance.

KEY RESPONSIBILITIES:

Takes lead in coordinating acquisition and management of funding in the Latin America Region. Coordinates project design, implementation, and evaluation with all LACRO MFI teams using the defined processes.(40%)

Funding Acquisition:

  • Supports the development of concept papers and prepare proposals for grants and major donors, in coordination with technical specialists, finance and procurement staff and Support Offices.

  • Research and assess funding opportunities for MFIs (Microfinance Institution) in the region.

  • Work with MFIs to assess funding needs and opportunities to develop strategies to acquire appropriate funding and follow up these funding requirements with WV Support Offices and donors.

  • Project Monitoring and Management.

  • Monitor project progress ensuring goals and objectives are achieved and non-financial grant requirements are adhered to.

  • Ensure that program implementation is in line with donor and relevant WVI/VFI internal standards and policies.

  • Support MFIs and ensure project impact reports are of high quality and submitted on time.

  • Supports the building of capacity of MFI staff to manage projects in line with donor and VFI standards.

  • Ensure contracts are reviewed and risks managed and funds flow effectively to MFIs.

  • Ensure alignment with WV’s established external engagement, GAM, partnering steps, and response strategies.

  • Participates in networking and collaborative forums & meetings with partners and donors as required.

  • Prepare monthly, annual and end-of-project donor reports as necessary working with Support Offices and donors to ensure reporting meets donor requirements.

  • Act as a link with the fundraising and finance departments to ensure the accurate compiling/collating of grant and major donor management reports.

End Results Expected

  • Increased MFI income through Program Funding.

  • Secured pipeline of Program Funding income for current and future FYs (Fiscal Year).

  • Identified priority donors and established relationships with them.

  • VFI and MFI donor funded projects procedures in place.

  • Reporting on management of projects in place.

  • Projects are managed on time and reports submitted in timely fashion.

Takes the lead on providing overall co-ordination of the Fundraising team, supporting on reporting and planning team meetings (30%)

Fundraising Program/Project Support:

  • Assist with planning periodic off-site and virtual team meetings and orient team members on the use of WV/VFI procedures and policies related to travel including the completion of travel authorization forms, expense reporting and use of on-line filing/reporting systems.

  • Support the preparation of quarterly board and team internal implementation reports against plan.

  • Provide administrative support and assistance to team members as needed including, but not limited to organizing meetings, conference calls, interfacing with VFI databases, filing, formatting, etc.

  • Co-ordination of Quarterly investors report (data gathering and report design) – supported by the Engagement & Comms team.

  • Provide assistance to other team members in the development and maintenance of larger more complex fundraising projects.

  • Provides administrative support to team directors.

  • Pastoral support to the wider team including tracking on team welfare and implementation of actions related to this as part following up on Our V.

End Results Expected

  • Team meetings are well planned and coordinated

  • Fundraising team members feel well supported by the coordinator

  • Team has information readily available when they need it

  • Events, meetings and donor trips are well organised

Takes lead in coordinating acquisition and management of funding at VFI for Global projects (30%)

Funding Acquisition:

  • Supports the development of concept papers and prepare proposals for grants and major donors, in coordination with technical specialists, finance and procurement staff and Support Offices.

  • Research and assess funding opportunities for VisionFund in areas such as insurance, WASH, cash based programming, climate and other financial inclusion products

  • Work with VFI stakeholders to assess funding needs and opportunities to develop strategies to acquire appropriate funding and follow up these funding requirements with WV Support Offices and donors

  • Project Monitoring and Management

  • Monitor project progress ensuring goals and objectives are achieved and non-financial grant requirements are adhered to

  • Ensure that program implementation is in line with donor and relevant WVI/VFI internal standards and policies.

  • Work with Regional Programme Funding Managres and MFIs and ensure project impact reports are of high quality and submitted on time

  • Supports the building of capacity of VFI staff to manage projects in line with donor and VFI standards

  • Ensure contracts are reviewed and risks managed and funds flow effectively to MFIs or VFI department

  • Ensure alignment with WV’s established external engagement, GAM, partnering steps, and response strategies.

  • Participates in networking and collaborative forums & meetings with partners and donors as required.

  • Prepare monthly, annual and end-of-project donor reports as necessary working with Support Offices and donors to ensure reporting meets donor requirements

End Results Expected

  • Increased MFI income through Program Funding.

  • Secured pipeline of Program Funding income for current and future FYs.

  • Identified priority donors and established relationships with them.

  • VFI and MFI donor funded projects procedures in place.

  • Reporting on management of projects in place.

  • Projects are managed on time and reports submitted in timely fashion.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Bachelor’s degree in Social Sciences, International Development, International Relations or related field.

  • Certification in finance and grant management.

  • Training in Microfinance.

  • 3+ years relevant working experience.

  • Experience in project design and proposal writing.

  • Basic understanding of the workings of major donors, such as USAID, UN, CIDA, Aus Aid etc.

  • Good understanding of World Vision standards, Strong coordination, capacity building and facilitation skills.

  • Excellent organizational skills and attention to detail.

  • Excellent computer skills – MS Word, Excel, PowerPoint, databases, and scheduling.

  • Solid written and verbal communication skills are required at bachelor degree level (could have been gained through study or work experience) e.g. for report writing.

  • Financially numerate and able to work on budgets, scorecards and data analysis – numeracy at bachelor degree level is required (could have been gained through study or work experience).

  • Understanding of forecasting methods and the ability to break down multi-year funding into a month-by-month forecast.

  • Basic understanding of the workings of major donors, such as USAID, UN, CIDA, Aus Aid etc.

  • Intercultural awareness skills and Spanish language skills.

Additional work experience required as a minimum qualification for this position:

  • Experience providing financial and administrative support in a fundraising, development or corporate sales environment including budget monitoring.

  • Experience of using a variety of information systems and consolidating financial data into user-friendly formats.

  • Proven diplomatic skills – ability to work with senior staff, ability to influence and negotiate, ability to manage expectations of stakeholders including donors and potential donors.

  • Experience of tracking financial performance (e.g. income against targets) and reporting on KPIs.

  • Commitment to team working.

  • Proven proactivity e.g. in spotting trends in data or suggesting improvements to processes.

  • Minimum of three years’ experience in this sector.

Preferred Skills, Knowledge and Experience:

  • Writing skills, creativity and flexibility to tailor communications to individual donors/ different markets.

  • Fundraising knowledge and cultural awareness, ideally gained through experience in an international fundraising context.

  • Understanding of microfinance and technical products for communicating with the public.

  • Management accounting knowledge and experience of grant or project accounting.

  • Knowledge and experience of how microfinance works.

  • Written and Oral Fluency in both Spanish and English.

  • Ability to act on own initiative and deliver against plan.

  • Ability to think innovatively.

  • Experience managing relationships with senior professionals who are volunteering in the charity sector.

  • Work experience in an international organization with colleagues in multiple countries.

  • Experience of the organization of field visits in developing countries.

  • Work experience in international development / marketing / fundraising / project management.

  • Experience of fundraising, finance or administration in a Christian non-profit organization.

  • Experience of training others, including across language barriers and different cultures.

Work Environment / Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 20% of the time.

Philanthropy Officer, VisionFund

*Please submit your CV in English.

PURPOSE OF THE POSITION:

VisionFund International (VFI) is seeking a full-time Senior Philanthropy Officer to support fundraising efforts in North America preferably based in Federal Way, WA. The Senior Philanthropy Officer will support fundraising efforts in North America. The role is designed to manage the day-to-day operations that support fundraising efforts for microfinance and financial inclusion in collaboration with the WV US and WV Canada support offices. Also support the North America Fundraising Manager in executing a fundraising strategy designed to help support WVUS and

WV Canada Philanthropy teams in the cultivation and servicing of existing donors, as well as collaborating to attract new prospects for economic empowerment and financial inclusion. The World Vision’s Economic Empowerment and Financial Inclusion programs are designed to help lift people out of poverty and into sustainable economic growth, with the ultimate goal of improving the well-being of children around the world.

The role will be set in a fast-paced and demanding environment, and requires strong relationship building skills, confidence, initiative, creative problem-solving, marketing experience, and attention to detail; as well as strong negotiation and influencing skills. The role will interact with various internal and external stakeholders, including but not limited to the support offices’ philanthropy, programs and finance teams, VFI’s marketing and communications, operations, finance and other global centre teams. The successful candidate will also serve as deputy for the North America Fundraising Manager in her absence, and should be comfortable representing VisionFund internally, as well as externally. Strong written and verbal communication skills in English are essential.

KEY RESPONSIBILITIES:

  • Coordination and Administrative Support:

  • Coordinate the day-to-day execution and operationalization of fundraising and program agreements existing between WV US Philanthropy and Private Funding, and VisionFund.

  • Work in Coordination of WVUS EE Coordinator to provide regular and accurate financial projections and pipeline.

  • Organize and coordinate donor engagements including engagement notes.

  • Track donor engagements and action items.

  • Regularly work in partnership with WVUS EE Coordinator to ensure VFI-WVUS synchronization.

  • Support North America Fundraising Manager with fundraising needs on a day-to-day basis.

  • Engage with Philanthropy Alliance in building product confidence for VFI products.

  • Support North America Fundraising Manager in supporting Philanthropy Alliance SO’s in VF fundraising.

  • Serve as a deputy to the North America Fundraising Manager when the Manager is away. In Manager’s absence, represent VFI to WVUS, WV Canada and external audiences.

Marketing and Engagement:

  • Act as liaison between marketing and fundraising to ensure correct tone and messaging for North America audiences.

  • Develop and distribute VFI donor touch points to be used by Relationship Managers in North America.

  • Deliver on the donor promise by facilitating timely project proposals, reports and other inspiring information suitable for major donors by working with WV US and WV Canada teams, as well as internal VFI teams.

  • Create and design project flyers and donor-facing reports.

Event Support:

  • Meeting coordination and planning.

  • Communication with North America fundraising teams during event planning and follow-up.

  • Technical support for remote meetings.

  • Assistance in ppt creation and video materials to support donor engagement.

  • Manage logistics for in-person meetings (i.e. flights, accommodation, resources etc.)

Reporting:

  • Help launch savings group reports as a new fundraising initiative.

  • Track, format, and distribute savings group reports.

  • Prepare monthly pipeline reporting for fundraising support and planning.

  • Liaise with MFI offices in order to produce country-specific updates for key high net-worth donors.

  • Consolidate global reporting inputs from MFIs to produce high quality donor reporting.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Three years of non-profit project management or philanthropy support experience.

  • Basic understanding of the workings of major philanthropy donors.

  • Good understanding of World Vision standards, Strong coordination, capacity building and facilitation skills.

  • Excellent organizational skills and attention to detail.

  • Excellent computer skills – MS Word, Excel, PowerPoint, databases, and scheduling.

  • Familiarity with campaign management.

  • Ability to design and create donor-facing flyers and reports.

  • Solid written and verbal communication skills are required.

  • Financially numerate and able to work on budgets, scorecards and data analysis – numeracy at bachelor degree level is required (could have been gained through study or work experience).

  • Understanding of forecasting methods and the ability to break down multi-year funding into a month-by-month forecast.

  • Intercultural awareness skills.

  • Experience providing financial and administrative support in a fundraising, development or corporate sales environment including budget monitoring.

  • Experience of using a variety of information systems and consolidating financial data into user-friendly formats.

  • Proven diplomatic skills – ability to work with senior staff, ability to influence and negotiate, ability to manage expectations of stakeholders including donors and potential donors.

  • Experience of tracking financial performance (e.g. income against targets) and reporting on KPIs.

  • Commitment to team working.

  • Bachelor’s degree in Social Sciences, International Development, International Relations or related field.

  • 2-3 years in working in philanthropy or marketing.

  • 2-3 years working for a multi-cultural, international, organization.

  • English fluency and Spanish language skills would be an advantage.

Preferred Skills, Knowledge and Experience:

  • Writing skills, creativity and flexibility to tailor communications to individual donors/ different markets.

  • Fundraising knowledge and cultural awareness, ideally gained through experience in an international fundraising context.

  • Understanding of economic empowerment, particularly microfinance, and technical products for communicating with the public.

  • Experience managing relationships with senior professionals who are volunteering in the charity sector.

  • Work experience in an international organization with colleagues in multiple countries.

  • Experience of the organization of field visits in developing countries.

  • Work experience in international development / marketing / fundraising / project management.

  • Experience of fundraising, finance or administration in a Christian non-profit organization.

  • Experience of training others, including across language barriers and different cultures.

Work Environment/Travel:

  • The position requires ability and willingness to travel up to 10% of the time.

  • Ability to use computer, attend meetings, travel abroad.

DME Capability Advisor

*Position location to be determined by home country of successfull candidate in a jurisdiction (US state or country) where WVI is registered to operate.

*Please submit your CV in English.

PURPOSE OF THE POSITION:

The position of Design, Monitoring & Evaluation (DME) Capability Advisor aims to optimize DME capability in World Vision International (WVI) and strengthen staff DME competencies in areas such as design, monitoring, evaluation, accountability and learning. The role includes: The development of a DME capability enhancement system (including policies, standards, and guidelines, processes, learning assets and learning pathways), the refinement of National Office NO DME capacity assessment and DME competencies, the provision of support to Regional Program Quality leads and Technical Service Organisation to plan and implement DME Capacity Building interventions and the creation new learning opportunities by engaging externally with other organisations/academia and managing knowledge in WVI.

KEY RESPONSIBILITIES:

  • Lead the design of a DME capability development system including (policies, standards, guidelines and processes etc) to benefit both, a) teams tasked to support development of Field Office (FO) ME capabilities (ROs, TSOs &SOs) and b) DME teams in FOs.

  • Design a learning system including learning pathways, learning assets, and learning platforms assisting users during their learning journey.

  • Assist the FOs to undertake regularly the DME capacity assessment and prepare a portfolio view as agreed with GFO.

  • Lead the development of learning assets for F2F and on-line learning. Design and utilize the platforms (WVCentral and e-campus) to enable FOs/RO/SOs/TSOs to access the learning assets in form of asynchronous self, e-learning and social learning in DME. Develop staff competencies on data quality and integrity across all funding sources. Promote emerging good practices in DME capacity development within WV and communicate these across the DME community using newsletters etc.

Coordinate and harmonize DME capacity building interventions of ROs/SOs/TSOs to enable a unified, just in time support for FOs, maximizing their contribution to DME Capacity Building objectives.

  • Collaborate with RO and SO DME leaders to continuously assess DME/LEAP 3 capacity building needs among NOs and provide coordinated (RO/GC/SO) support to address identified capacity building needs.

  • Influence WV entities to support RO plans for FO DME capacity development and deploy technical experts as needed.

Catalyse innovation and learning for development of DME Capability in the organization.

  • Explore practices of others on DME Capability development and share as appropriate WV’s experiences and learning.

  • Lead and grow partnerships with academic and research institutions that help to enhance WV’s DME capacity globally.

  • Promote innovation in DME capability development across WV entities.

Regenerate the Programme Quality and Evidence Community of Practice, convene them regularly involving WV DME practitioners in sharing learning and promoting enabling continuous improvement:

  • Coordinate learning and sharing for DME practitioners, identify promising DME practices and innovations for sharing in the organization.

KNOWLEDGE, SKILLS AND ABILITIES:

  • The incumbent will bring to this role a combination of DME experience and expertise in planning and implementing capability development interventions that help build/enhance the required DME competencies, development of learning resources and utilization of platforms that enable blended learning to take place.

  • Advanced/graduate degree in adult learning/training and or other relevant field.

  • Advanced degree in statistics, econometrics or any other discipline related to DME measurements.

  • Demonstrated expertise in development of user friendly tools and resources for DME and utilization of learning platforms for helping others learn.

  • Intermediate qualifications in capacity building (including expertise in designing capacity building plans and adult learning programs).

  • Advanced competencies in data analysis using appropriate software tools (e.g. SPSS, SAS,ABTAB).

  • Advanced technical writing skills.

  • Evidence of strong interpersonal, networking and coordination skills. Demonstrated effective problem solving skills.

  • Excellent written and verbal communication skills in English and/or French and Spanish.

Preferred Skills, Knowledge and Experience:

  • Proven ability to work successfully in cross-cultural context. Solid experience in leading CoPs, organize knowledge management efforts and developing/documenting learning experiences /assets that can be shared with wider audiences.

  • Experience in leading DME capacity assessments and coordinated efforts to address priority capacity needs of regions/national offices.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 30% of the time.

Media Officer

*Position location to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.

*Please submit your CV in English.

PURPOSE OF THE POSITION:

Reporting to the Director of Media and Social Media Engagement the Media Officer will play a central role in creating and disseminating media focussed material for the World Vision partnership. They will be the World Vision International (WVI) media point person and will respond to media enquiries from World Vision media leads and international media outlets. They will create key media messaging, be responsible for overseeing partnership wide dissemination of media content and manage media monitoring and analysis. This person will work closely with media departments across the partnership to ensure that media focused communications are strategically shared and coordinated. She or he will be an

articulate and talented communicator, with strong interpersonal and organisational skills, a passion for the work that World Vision does and a commitment to creating international media awareness of it.

KEY RESPONSIBILITIES:

  • Write, edit, and internally distribute content, including key messaging documents, press releases, website content, and other communications materials.

  • Manage media monitoring and analysis tool, maintain records of media coverage and collate analytics and metrics. Provide WV partnership media leaders with ongoing media updates.

  • Coordinate media leads and ensure that all World Vision offices continuously communicate with each other. This will include the management of ongoing partnership media leaders update calls and skype chats.

  • Work with Communications and Media managers in World Vision offices across the partnership to establish relationships with key global media outlets.

  • Work with the Director of Media and Social Media Engagement to develop and implement an effective strategy for media engagement.

  • Create and edit key communications documents and guidelines to inform the partnership on communications strategy and best practice.

  • Manage and coordinate World Vision International media trips.

  • Work with Director of Public engagement (Partnerships) to support the research, establishment and management of paid media partnership relationships to support global moments.

KNOWLEDGE, SKILLS AND ABILITIES:

  • 5 years proven media relations or PR experience.

  • Excellent verbal, written and interpersonal skills.

  • Experience in coordinating media leads from a number of different offices.

  • Sound editorial skills.

  • An understanding of audience segmentation/ how to target key audiences.

  • Ability to partner other teams in order to jointly plan media outreach.

  • External relationship management skills.

  • Bachelor’s degree in communications, journalism or related field.

Preferred Skills, Knowledge and Experience:

  • Experience in using media monitoring and analysis tools.

  • Experience in a global organization (NGO experience an advantage).

  • Experience with faith based audiences.

Work Environment/Travel:

  • The position requires ability and willingness to travel 20%.

Support Office Engagement Advisor, Faith & Development

*Position location to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.

*Please submit your CV in English.

PURPOSE OF THE POSITION:

This position will advise Support Offices (SO) leadership, with an emphasis on SO Faith & Development (F&D) leads, guiding them regarding their respective office’s objectives to maintain WVI’s commitment to ‘live out our Christian faith and calling with boldness and humility.” The advisor will help equip SO leaders and staff to understand and articulate WV’s Mission, Vision and Core Values both internally and to externally, with the aim of strengthening WV’s brand, credibility and reputation; supporting partner collaboration; increasing revenue growth; and helping them to bear witness to the good news of the kingdom of God to our donors.

KEY RESPONSIBILITIES:

Provide technical guidance to SO Faith & Development (F&D) leads as they support SO leadership to realise Our Promise Strategic Imperative 1 (Living Out Our Christian Faith and Calling with Boldness and Humility) and as they share World Vision International’s faith related documents (Core documents, policies and guidelines) and advise SO leadership on their implementation. This may include direct engagement with SO CEO constituencies (leadership team, staff, Board, etc.) as needed.

Activities would include:

  • Promoting relevant F&D Resources.

  • Advising SO leadership and staff to identify and address needs to understand, articulate and live out WV's Christian faith and calling as appropriate to their context.

  • Advising SO Teams to ensure faith considerations are integrated into all supported field programmes for child well-being.

Engage with SO leadership on strategic F&D related issues:

  • Listen and advise on opportunities to support F&D initiatives through Grants Acquisition & Management, fundraising channels and resources.

  • Strengthen consistent and clear communication of World Vision’s Christian identity and mission, with messaging adapted for different audiences.

  • Strengthen strategic partnerships with churches and faith-based organisations (FBOS) for holistic ministry.

Advise in the development, monitor the implementation and analyze SO action plans around:

  • Strategic Imperative 1 ((Living Out Our Christian Faith and Calling with Boldness and Humility).

  • “Our Voice” Staff Survey Christian identity question results.

  • Staff completion of the Mission Immersion Programme (MIP).

F&D specific competencies:

  • Apply Faith Literacy

  • Support Faith Integration into Strategy & Programming.

  • Support the Spiritual Nurture of Children at the Local Level.

Identify needs and, as necessary, develop relevant F&D Resources (ex. Learning modules, marketing and fundraising materials that articulate WV’s Christian identity) for SO leaders and staff.

Advise in the realization of GC F&D objectives, especially as they contribute to the Faith & Staff Formation sub-team.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Strong writing skills and proven ability to produce original documents, briefings, articles and document summaries.

  • Advanced skills in in adult learning styles and instructional and curriculum design.

  • A deep understanding of and appreciation for the broad range of Christian traditions and denominations that are represented within World Vision, as well as communicating the value of WV’s interfaith work.

  • Experience in supporting Christian faith expression/trends in post-Christian, other faith predominant and majority secular contexts.

  • Strong intercultural relations competency.

  • Extensive experience and a deep understanding and application of protocols surrounding WV communication, working across sectors, and working across all levels of the organisation.

  • Knowledge and understanding of core marketing and sales strategies and tactics, including engagement with high net worth supporters, mass market supporters, schools and churches.

  • Experience in designing marketing communication assets and reports.

  • Deeply devoted to his/her relationship in Christ through prayer, Bible study, and involvement in the local church.

  • Bachelor’s degree, with a preference for degrees in theology, practical ministry, marketing and communications.

  • Advanced proficiency in written and spoken English.

Preferred Skills, Knowledge and Experience:

  • Master’s Degree, or equivalent experience, in Communication, Divinity, Christian Ministry or International Development.

  • 3-5 years of experience working with World Vision Faith & Development at a regional or global level.

  • 3-5 years of experience working with World Vision Support Offices.

  • Graphic design and video editing skills.

  • Experience with working remotely and on dispersed teams.

  • Ability and flexibility to attend virtual meetings in different time zones (including early mornings or late nights).

Work Environment/Travel:

  • This position will travel up to 15% of the work time per year.

  • The employee is regularly required to sit, talk, or hear, use repetitive hand motion, stand, walk, reach, bend or lift up to 20 pounds.

Response Director

*Country location to be determined based on response.

*Please submit your CV in English.

World Vision’s Emergency Response Roster is comprised of highly experienced and vetted humanitarian aid professionals available for short term, medium term, and long term emergency response assignments with World Vision.

When disaster strikes, we are on the ground, quickly providing immediate support and we stay helping to rebuild lives for children, families, and communities.

We are currently accepting applications to join the Emergency Response Roster and are seeking candidates for:

All Roster position will be Non-Family/Unaccompanied postings lasting 3-12 months.

As vacancies arise in our humanitarian offices, roster members will be considered for employment opportunities.

General Requirements:

  • 5+ years Leadership experience in a Humanitarian/Fragile/Emergency context

  • Minimum 2 years of cross cultural humanitarian emergency experience outside of your home country.

  • Experience directly managing staff during humanitarian emergency responses.

  • Ability to work long hours in stressful environments with a variety of skilled professionals.

  • Demonstrated management of budgets in emergency response settings.

  • Willing to serve unaccompanied (non-family); most likely living in a team house setting.

  • English proficiency, written and verbal. (French/Arabic/Spanish preferred)

  • Grant Acquisition and Management experience

  • Strong track record in developing good working relationships with governmental institutions and multilateral agencies.

RESPONSE DIRECTOR PURPOSE:

The Response Director (RD) has primary responsibility for directing the response from strategy to implementation, inclusive of performance and oversight of all aspects of the response. She/he should develop and maintain an efficient, cohesive team, while ensuring effective coordination and relationships with the other agencies, officials, beneficiaries, donors and all areas of the Partnership.

KEY RESPONSIBILITIES:

Develop and monitor implementation of response strategy that addresses WV strategic goals to meet humanitarian needs:

  • Lead response strategy development with National Director (ND), Regional Leader (RL), Partnership Executive Team (PET) and other senior stakeholders.

  • Ensure primary and secondary information on needs inform strategy formulation.

  • Ensure context analysis informs strategy development.

  • Consult with ND and RL to ensure National Office (NO) strategy and plans (including Child Wellbeing targets) are taken into account in response strategy formulation.

  • Ensure strategy aligns with anticipated capacity.

  • Monitor appropriateness of strategy in addition to implementation of strategy and transition plans.

Ensure response is staffed to meet response needs:

  • Contribute to NO capacity building in the area of emergency response in coordination with NO leadership and Human Resources (HR).

  • Determine response organization structure with ND and HR.

  • Conduct high-level workforce planning with HR and mobilise surge functions as required.

  • Oversee the recruitment of the RDs direct reports.

  • Ensure defined accountabilities under the Emergency Management System (EMS) are clear for each function including Term of Reference (TOR) objectives and qualitycriteria.

  • Ensure HR works with EMS functions to identify workforce requirements.

  • Ensure HR plans for capacity building with EMS functions.

  • Ensure HR develops performance planning and review processes that include quality criteria.

  • Ensure HR establishes a staff care function and mechanisms that support staff well-being.

  • Consult ND to plan Response team transition/integration.

  • Ensure adequate internal communications mechanisms are in place to ensure policies, information and decisions are shared with staff as appropriate.

Establish and maintain effective working relationships with humanitarian actors, government representatives, World Vision stakeholders, the media and general public:

  • Represent the response in Partnership Executive Team and Partnership Coordination Team (PCT) (where activated).

  • Identify and highlight areas of conflict to Response Senior Management Team (SMT), ND, RL and Partnership Executive Committee (where activated).

  • Create and maintain collaborative relations and where appropriate partnerships with government, other NGOs, UN agencies, civil society, churches, bi-lateral missions and donors.

  • Participate in consortium meetings and Response related national coordination meetings.

  • Ensure World Vision is represented at relevant technical and coordination mechanisms in-country.

Develop and plan response to achieve response strategy goal and objectives:

  • Provide oversight to funding allocation (i.e. Private Non-sponsorship or PNS, grants, etc) to ensure alignment with strategy and humanitarian needs.

  • Ensure response programme development meets World Vision and international standards.

  • Ensure that adequate funding to address humanitarian needs is acquired.

  • Ensure Advocacy staff are empowered to integrate advocacy across sectors and to develop child-focused advocacy positions which are aligned with strategy and organisational priorities, in strong alignment with NO and Response Operations teams.

  • Facilitate the signing of MOUs and contracts, with donors, Support Offices (SOs) and other relevant stakeholders.

  • Ensure appropriate waivers are in place to facilitate timely response implementation.

Implement response programme in accordance with commitments to meet international and WV standards:

  • Ensure that accessible beneficiary feedback mechanisms are established and functioning.

  • Ensure staff establish community accountability methods across all of the response program.

  • Monitor and identify risks to programme quality and coordinate resources to address them.

  • Ensure that all programmes are implemented, monitored and evaluated according to set plans and that agreements with donors, SOs and other stakeholders are adhered to.

  • Ensure management meetings address quality risks, relevant monitoring data and community feedback.

  • Initiate resourcing mechanisms and ensure financial and material (in-kind) resources are managed according to WV standards, donor and SO agreements.

Initiate response funding mechanisms with support of ND, RL & Regional HEA Director (RHEAD):

  • Ensure that funding is managed and accounted for in compliance with donors and Support Offices agreements and WV standards.

  • Ensure that programme and projects audits are planned and conducted as per WV audit regulations and donor government requirements.

  • Ensure that audit reports are responded to and recommendations implemented.

Ensure that response meets World Vision minimum quality standards and supports program improvement, reflection, learning and innovation:

  • Ensure previous response learnings from Global learning facilitator are reviewed in program design.

  • Encourage the incorporation of best practice and innovation in program design.

  • Ensure all functions have quality planning sessions to meet quality objectives of their TOR.

  • Ensure achievement level of all function quality objectives is monitored monthly and reported.

  • Ensure risks that prevent the achievement of quality objectives are reported and rapidly addressed.

  • Ensure mechanisms are established to identify, document, and share lessons learned with Partnership.

Oversee Security function, planning and implementation to ensure response staff and organisational safety and security:

  • Ensure staffing of Security function.

  • Provide oversight to implementation of security protocols as per CSR.

  • Facilitate inter-agency coordination for information sharing and intelligence sharing.

Ensure response internal and external reporting requirements are met:

  • Liaise with Programmes and Info Management to ensure internal and external reporting requirements are planned for and reports are prepared.

  • Review and submit partnership programme reports.

  • Prepare and submit monthly management reports.

  • Ensure internal response coordination & information sharing mechanisms are functioning.

Ensure that response staff have appropriate housing, offices and information/communication systems:

  • Ensure that staff have access to appropriate office space/equipment, information/communication systems/equipment and other facilities which enable them to carry out their responsibilities.

  • Ensure that all response vehicles and other equipment are well managed and maintained.

  • Where necessary, ensure that relevant staff have access to appropriate housing.

KNOWLEDGE,SKILLS & ABILITIES:

Required:

  • A minimum of 5-7 years in leadership role in the humanitarian assistance and development sector, with a significant portion of this in INGOs.

  • Demonstrated understanding of key humanitarian principles, standards and best practices.

  • University degree in Humanitarian Studies or relevant field. Masters degree preferred.

  • Intensive experience in leading a multi-cultural team of professionals.

  • Experience working in a cross-cultural environment.

  • Experience working in war zones / fragile contexts.

  • Experience in engaging with governmental institutions and multilateral agencies.

  • Experience in managing humanitarian operations that facilitate innovation and calculated risk taking.

  • Experience in serving as an organizational spokesperson to media and other external audiences.

  • Effective in written and verbal communication in English.

Preferred:

  • Ability to express ideas and concepts clearly and persuasively with senior internal and external stakeholders as well as staff.

  • Ability to work in coordination with other humanitarian organizations.

  • Ability to analyse and make decisions in challenging situations in the absence of specific guidance and/or full information.

  • Ability to communicate and model to staff positive behaviours which help them remain resilient and effective in dynamic and high pressure environments.

Work Environment/Travel:

  • Work hours are often more than 8 hours per day during difficult periods of the response.

  • Responses are often mounted in insecure or natural disaster-prone contexts, which may disrupt normal work patterns and generate staff safety issues.

  • Work and housing environments may at times be well below normal standards in terms of facilities, equipment and food availability.

Response Operations Director

*Country location to be determined based on response.

*Please submit your CV in English.

World Vision’s Emergency Response Roster is comprised of highly experienced and vetted humanitarian aid professionals available for short term, medium term, and long term emergency response assignments with World Vision.

When disaster strikes, we are on the ground, quickly providing immediate support and we stay helping to rebuild lives for children, families, and communities.

We are currently accepting applications to join the Emergency Response Roster and are seeking candidates for:

All Roster position will be Non-Family/Unaccompanied postings lasting 3-12 months.

As vacancies arise in our humanitarian offices, roster members will be considered for employment opportunities.

General Requirements:

  • 5+ years Leadership experience in a Humanitarian/Fragile/Emergency context

  • Minimum 2 years of cross cultural humanitarian emergency experience outside of your home country.

  • Experience directly managing staff during humanitarian emergency responses.

  • Ability to work long hours in stressful environments with a variety of skilled professionals.

  • Demonstrated management of budgets in emergency response settings.

  • Willing to serve unaccompanied (non-family); most likely living in a team house setting.

  • English proficiency, written and verbal. (French/Arabic/Spanish preferred)

  • Grant Acquisition and Management experience

  • Strong track record in developing good working relationships with governmental institutions and multilateral agencies.

RESPONSE OPERATIONS DIRECTOR PURPOSE:

Response Operations Director leads the Operations team and oversees the implementation of the response activities. He/she transforms the response strategy into implemented reality, managing day-to-day sector activities and providing technical guidance to the Programmes team for design and programme quality.

KEY RESPONSIBILITIES:

Ensure program planning is informed by technical standards and operational viability:

  • Contribute to planning of sector requirements for people, funding and supplies.

  • Ensure all program designs are based on needs assessment findings (primary & secondary data) and analysis, targets the most vulnerable/chronically and is operationally viable.

  • Ensure all programs refer to technical standards, consider government standards and are aligned with Strategic Guidance and Do-Assure Dont Do (DADDs) for the First Phase of Emergency Responses and Sector Packages.

  • Ensure inclusion of advocacy issues and cross cutting themes are considered in design.

  • Ensure programs and projects are measured according to technical standards and Child Well-being targets.

  • Ensure Operations Plans are developed and implemented with community engagement, taking into account local capacities and utilising Do No Harm/Local Capacities for Peace (DNH/LCP).

Establish, lead, resource and staff Operations unit to meet response needs:

  • Contribute to National Office (NO) capacity building in the area of emergency response in coordination with NO leadership and Human Resources (HR).

  • Determine Operations organisational structure and staffing plan with HR.

  • Monitor recruitment and deployment of Operations staff and plan for capacity development.

  • Ensure Operations staff handovers are conducted.

  • Develop Operations budget in coordination with Finance, ensuring strong alignment and coordination with Programming team during budgeting and budget management process.

  • Plan for Operations transition/integration.

Conduct response operational planning to ensure effective coordination and timely delivery of response activities:

  • Plan and facilitate detailed operational plan and delegate responsibilities to carry out plan.

  • Ensure Accountability mechanisms are in place for Community and stakeholder feedback.

  • Planning process considers community requirements (i.e. timelines) and progress is monitored by DME.

  • Facilitate planning between sectors to meet overall program goals.

  • Facilitate requirements planning with Support Services.

  • Ensure collaborative planning with external stakeholders such as UN Agencies, other NGOs and Govt ministries where possible through coordination mechanisms.

Oversee implementation and monitoring of operations to ensure achievement of response goals and objectives and inform operational improvement:

  • Monitor results against sector plans and address identified issues.

  • Monitor expenditure reports and take corrective action with Finance and Programs.

  • Review M&E and Accountability data with Sectors and Programs to identify and address any issues for operational improvement.

  • Review findings of learning events and evaluations with Programs to make operational improvements.

  • All evaluations of sector interventions are planned with DME to assess effectiveness and timeliness.

Oversee development and implementation of operations reporting systems to support timely and accurate reporting:

  • Establish and implement internal reporting system in coordination with DME.

  • Ensure Operations provide input for grant/donor and program milestone and reports to Programs.

  • Write report on quality risks and their resolution and submit to Response Director on regular basis.

  • Ensure that Operations meets reporting requirements for Clusters, Ministries and/or in-country stakeholders.

Ensure implementation of response operations according to safety standards with support from the Security function:

  • Organise security assessments for all field operations that inform a security plan.

  • Implement the recommendations of the security plan for all field operations.

  • Ensure security incident reporting protocols are complied with by operations staff.

  • Ensure Operations staff adhere to security standards for staff movement and communications.

  • Work with Security to ensure safe and effective Civil/Military relationships with armed actors.

Ensure operations meet WV minimum quality standards and support improvement, reflection, learning and innovation in sectors:

  • Ensure previous sectors learning from Global Learning Facilitator are reviewed.

  • Encourage the incorporation of sector best practice and innovation.

  • Ensure sector have a quality plan to meet quality criteria and minimum sector standards.

  • Ensure achievement of all function quality criteria is monitored and reported regularly.

  • Ensure risks limiting achievement of objective to quality criteria are reported & rapidly addressed.

Coordinate with Support Services function for ongoing provision of funds, staff, equipment, vehicles and supplies to ensure timely implementation of operations:

  • Ensure Ops submit clear and timely budgets and funds requests to Finance.

  • Ensure Ops submit clear and timely staff plans to HR and immediately advises on changes.

  • Ensure Ops follow Finance procedures to rapidly process payments to suppliers.

  • Ensure Ops submit vehicle requirements to logistics and follow vehicles management guidelines.

  • Ensure Ops submit communications requirements to ICT and follow ICT procedures.

  • Address delays in Support Services to Response Manager for rapid resolution and waivers.

Identify, report and refer operational blockages caused by external actors to Liaison to be addressed through external advocacy:

  • Establish operation team protocols where sector and geographic leads identify and report where external actors are delaying/preventing implementation.

  • Refer issues delaying implementation to Liaison to resolve through inter-agency coordination and/or government relations.

  • Ensure protection issues are reported and addressed in coordination with Advocacy.

KNOWLEDGE,SKILLS & ABILITIES:

Required:

  • A minimum of 5-7 years in leadership role in the humanitarian assistance and development sector, with a significant portion of this in INGOs.

  • Demonstrated understanding of key humanitarian principles, standards and best practices.

  • Experience in program management and implementation of multi-sectoral emergency response projects.

  • Intensive experience in leading a multi-cultural team of professionals.

  • Experience working in a cross-cultural environment.

  • Experience working in war zones / fragile contexts.

  • Experience in engaging with governmental institutions and multilateral agencies.

  • Experience in managing humanitarian operations that facilitate innovation and calculated risk taking.

  • Strong team leadership skills.

  • Emotional intelligence (self awareness, managing emotions and those of others, remaining calm/composed, dealing with ambiguity and change).

  • Effective in written and verbal communication in English.

  • Academic and on-the-job training in at least one of the support services or response-sector relevant areas.

Preferred:

  • Understanding of the international humanitarian system, particularly the systems, structures and key actors.

  • Understanding of the key accountabilities that must be maintained in a response (beneficiaries, donors, peers).

  • Ability to lead operational planning processes.

  • Strong communication skills (oral and written) with ability to express ideas and concepts clearly and persuasively with senior internal and external stakeholders.

  • Ability to express ideas and concepts clearly and persuasively with senior internal and external stakeholders as well as staff.

  • Ability to work in coordination with other humanitarian organizations.

  • Ability to analyse and make decisions in challenging situations in the absence of specific guidance and/or full information.

  • Ability to communicate and model to staff positive behaviors which help them remain resilient and effective in dynamic and high pressure environments.

Work Environment/Travel:Work hours are often more than 8 hours per day during difficult periods of the response.

  • Responses are often mounted in insecure or natural disaster-prone contexts, which may disrupt normal work patterns and generate staff safety issues.

  • Work and housing environments may at times be well below normal standards in terms of facilities, equipment and food availability.

Response Programmes Strategy & Development Director

*Country location to be determined based on response.

*Please submit your CV in English.

World Vision’s Emergency Response Roster is comprised of highly experienced and vetted humanitarian aid professionals available for short term, medium term, and long term emergency response assignments with World Vision.

When disaster strikes, we are on the ground, quickly providing immediate support and we stay helping to rebuild lives for children, families, and communities.

We are currently accepting applications to join the Emergency Response Roster and are seeking candidates for:

All Roster position will be Non-Family/Unaccompanied postings lasting 3-12 months.

As vacancies arise in our humanitarian offices, roster members will be considered for employment opportunities.

General Requirements:

  • 5+ years Leadership experience in a Humanitarian/Fragile/Emergency context

  • Minimum 2 years of cross cultural humanitarian emergency experience outside of your home country.

  • Experience directly managing staff during humanitarian emergency responses.

  • Ability to work long hours in stressful environments with a variety of skilled professionals.

  • Demonstrated management of budgets in emergency response settings.

  • Willing to serve unaccompanied (non-family); most likely living in a team house setting.

  • English proficiency, written and verbal. (French/Arabic/Spanish preferred)

  • Grant Acquisition and Management experience

  • Strong track record in developing good working relationships with governmental institutions and multilateral agencies.

RESPONSE PROGRAMMES DIRECTOR PURPOSE:

The Response Programmes Director oversees/leads the Sector Programming Team, including Program Officer(s), Design Monitor Evaluation (DME), Humanitarian Accountability and Information Management. The Programme Director supports the Response Director (RD) and Operations Director (OD) in designing the response strategy and operations plan and works in close coordination with both.

The Response Programmes Director is responsible to manage grant acquisition, assessments, monitor and humanitarian accountability and liaises with Support Offices (SOs), and international donors.

Response Programmes Director is part of the Response Senior Leadership Team. Response Programmes Director will coordinate/advise with Response Director (RD)/Senior Leadership Team (SLT) go or no go for proposals.

KEY RESPONSIBILITIES:

Establish, lead, resource and staff the programmes unit to meet response needs:

  • Lead team/individual development and provide direction and support as needed to enable effective performance.

  • Contribute to National Office (NO) capacity building in the area of emergency response in coordination with NO leadership and Human Resources (HR).

  • Determine Programmes organisational structure and staffing plan with HR.

  • Work with HR to recruit and deploy Programmes staff and plan for capacity development.

  • Ensure Programmes staff handovers are conducted.

  • Develop Programmes budget in coordination with Finance.

  • Support RD and Finance in developing Response Budget, ensuring strong alignment and coordination with Operations team during budgeting and budget management process.

  • Plan for Programmes Unit transition/integration with NO, where applicable.

Lead the programme planning process to ensure alignment with context, humanitarian needs, response strategy as well as operational feasibility and technical quality:

  • Support development of operational intent plan to align with funding allocations ensuring operational feasibility and technical quality.

  • Support Sectors and Operations Director to draft response plan.

  • Work with Grants, Acquisition and Management (GAM) to coordinate grant acquisition.

  • Write Operational Intent inclusive of targets.

  • Prepare project RACIs (responsible, accountable, consulted, informed) for new grants.

Oversee donor liaison and advocacy is undertaken to resource operations plan to address humanitarian needs:

The Response Programmes Director will ensure that the GAM team undertake the following activities:

  • Monitor and analyse donor opportunities to ensure they align with operational intent.

  • Communicate humanitarian needs identified through assessments, monitoring data and community feedback to in-country donors and Support Offices International Programmes Groups.

  • Represent World Vision with potential donors (ECHO, DFID, EU, OFDA, etc.) including bilateral, multilateral and corporate.

  • Collaborate with Advocacy to influence donor funding strategies when appropriate.

  • Liaises with SOs regarding donor priorities and opportunities for funding.

Support Finance in the allocation and tracking of response funding to ensure response strategic priorities are funded and effective leveraging of available funding:

The Response Programmes Director will ensure that the Programme team undertake the following activities:

  • Support mapping of all funding sources with Finance.

  • Support funding allocation process (Private Non Sponsorship & grant opportunities) in coordination with Finance, Response Director and Operations to reflect response strategic priorities, operational realities and ensure compliance with relevant funding regulations.

  • Support Finance to track donor funding allocation and commitments to ensure response strategic priorities are funded.

Oversee development and submission of project proposals to donors to resource operations plan:

The Response Programmes Director will ensure that the GAM team undertake the following activities:

  • Develop project proposals with Operations, Advocacy, Finance and relevant Support functions and ensure stakeholders have the opportunity to review proposals and raise issues prior to submission to donors.

  • Ensure proposals are aligned with the operational plan, sector DADDs and standards.

  • Ensure proposals are aligned with accountability standards and basic DME requirements.

  • Maintain donor and SOs communications to facilitate funding acquisition.

  • Support Finance to ensure an up-to-date funding matrix.

Ensure support for Finance to establish grant management system to guarantee fulfillment of donor requirements:

The Response Programmes Director will ensure that the GAM team undertake the following activities:

  • Support Finance to conduct grant orientation or grant start-up workshops for relevant staff.

  • Plan and manage donor reporting to ensure that all donor requirements are met.

  • Support Finance with monitoring of grants for compliance with grant requirements.

  • Oversee planning, implementation, analysis and sharing of findings from assessments and program monitoring.

The Response Programmes Director will ensure that the DME team undertake the following activities:

  • Plan the initial rapid assessment process and manage the data collection (including primary, secondary data, observational data and community feedback)

  • Manage or support ongoing community based assessments as agreed with sector and sub-function leads.

  • Incorporate baseline indicators into assessments.

  • Analyse assessment data and provide recommendations for strategy and programme design.

  • Map interagency assessment processes and participate in joint assessments as agreed with response management.

Design programme based on response strategy, context and humanitarian needs:

  • Review NO Strategy, context analysis and assessment findings for design recommendations.

  • Facilitate the input of all Emergency Management System (EMS) functions into the programme design process.

  • Ensure the overall programme design incorporates international humanitarian standards and WV guidance and standards and indicators (i.e. Sphere, DADDs, CWBOs, PAF, etc).

Oversee implementation of the programme monitoring system:

The Response Programmes Director will ensure that the DME team undertake the following activities:

  • Develop and implement the programme monitoring system which integrates programme and project requirements.

  • Prepare Indicator Tracking Table (ITT) monitoring reports and share with Operations on a monthly basis.

  • Collaborate with Information Management and Humanitarian Accountability (HA) to provide summaries of community based data and share with Operations and management to support programme adaptation and improvement.

Ensure implementation of baselines, evaluations, reviews and learning events for continuous improvement:

The Response Programmes Director will ensure that the DME and HA teams undertake the following activities:

  • Conduct real time evaluation (RTE) during the first phase of the response.

  • Plan and implement real time learning event (RTLE) with Region and H-LEARN and monitor implementation of resulting plan of action.

  • Plan and manage project/programme baselines, evaluations and reviews to meet donor and organizational requirements.

  • Communicate baseline, evaluation and review findings with response staff and communities.

  • Develop Plans of Action that address evaluation, review recommendations and monitor implementation.

Ensure establishment of response information management system to meet response needs:

The Response Programmes Director will ensure that the Information Management team undertake the following activities:

  • Assess programmatic information needs of internal and external stakeholders.

  • Design and maintain information management system with Information and Communication Technology.

  • Contextualise protocols for internal information sharing with relevant functions. Agree on common information sharing protocols with external stakeholders and RD.

  • Ensure compilation and analysis of relevant information to inform response design, programme management, operational improvement and promote learning.

  • Share programme information with internal and external stakeholders on a regular basis to meet their information requirements.

Oversee development and implementation of community consultation and information provision mechanisms:

The Response Programmes Director will ensure that the HA team undertake the following activities:

  • Design and implement community consultation processes to ensure understanding of World Visions role, planned interventions and provide opportunities for input and feedback into programme and project designs.

  • Design and implement Information Provision plan to ensure that accurate and reliable information about the programme is made available and shared with communities in a timely and accessible manner.

Establish and support implementation of complaint and feedback mechanisms:

The Response Programmes Director will ensure that the HA team undertake the following activities:

  • Document, implement and monitor complaint and feedback systems to ensure timely responses to communities.

  • Consolidate and analyse community complaint information to inform Operations and response management of key issues raised by beneficiaries.

  • Coordinate Humanitarian Accountability planning and learning with other accountability focused INGOs and LNGOs.

KNOWLEDGE,SKILLS & ABILITIES:

Required:

  • A minimum of 3-5 years in leadership role in the humanitarian assistance and development sector, with a significant portion of this in INGOs.

  • Demonstrated understanding of key humanitarian principles, standards and best practices.

  • University degree in Humanitarian Studies or relevant field. Masters degree preferred.

  • Experience in program management and implementation of multi-sectoral emergency response projects.

  • Intensive experience in leading a multi-cultural team of professionals.

  • Experience working in a cross-cultural environment.

  • Experience working in war zones / fragile contexts.

  • Experience in engaging with governmental institutions and multilateral agencies.

  • Experience in managing humanitarian operations that facilitate innovation and calculated risk taking.

  • Work experience as Program Officer at least for 1-3 years in a country other than the home country.

  • Strong team leadership skills.

  • Emotional Intelligence (self awareness, managing emotions and those of others, remaining calm/composed, dealing with ambiguity and change).

  • Understand Humanitarian Industry and have proven experience within a relief setting.

  • Effective in written and verbal communication in English.

  • Ability to express ideas and concepts clearly and persuasively with senior internal and external stakeholders.

Preferred:

  • Previous experience working in complex emergency/rehabilitation settings.

  • Experience coordination with INGOs and other key stakeholders-High degree of negotiation and persuasion skills.

  • Ability to work with a reasonable level of comfort in high tension and high security risk situations.

  • Ability to maintain performance expectations in diverse cultural contexts psychologically stressful environs and physical hardships.

  • Ability to facilitate the creation of cross-functional project teams and the development of national strategies.

  • Excellent time-management and prioritization.

  • Demonstrates openness and transparency.

Work Environment/Travel:

  • Work hours are often more than 8 hours per day during difficult periods of the response.Work hours are often more than 8 hours per day during difficult periods of the response.

  • Responses are often mounted in insecure or natural disaster-prone contexts, which may disrupt normal work patterns and generate staff safety issues.

  • Work and housing environments may at times be well below normal standards in terms of facilities, equipment and food availability.