Technical Director, Humanitarian Partnerships

*Position location: Dubai, United Emirates or in Europe where WVI is registered to operate.

BACKGROUNG/CONTEXT:

  • Responding to the needs of vulnerable children in humanitarian emergencies is central to World Vision’s identity and ministry since its founding. WV’s core values, mission statement, policies and strategic imperative to ‘deepen our commitment to the most vulnerable children’ all reinforce our commitment to principled humanitarian action framed by our Christian identity and child focus.

  • World Vision’s global strategy ‘Our Promise’ reinforces our commitment to external engagement and collaboration. We are seeking to deepen our influence of a more effective humanitarian sector with and through partnerships.

  • World Vision is committed to empowering national and local actors and signed on to the Grand Bargain at the World Humanitarian Summit in 2016, committing to support localization and grow its partnering capacity by increasing its investment in capacity building that strengthens civil society, local actors and governments to meet the needs of the most vulnerable children.

  • The Technical Director for Humanitarian Partnerships will be responsible for developing and implementing a comprehensive humanitarian partnering strategy aimed at identifying shared value, influencing and funding opportunities, as well as meeting World Vision’s global commitments.

  • They will be responsible for providing strategic guidance to build WV’s humanitarian partnering capacity, scale-up and will facilitate/support capacity building at the local and regional levels.

  • They will manage external and internal relationships, building and maintaining networks inside and outside of the humanitarian sector, proactively seeking input and consulting with stakeholders, as well as contributing towards global reporting, monitoring and evaluation of World Vision’s partnering practice.

  • They will represent World Vision externally with relevant inter-agency bodies, Governments, civil society, community representatives, private sector, faith actors and academia at global levels.

  • They will provide guidance and advice to relevant teams on contract management, risk assessment and mitigation for humanitarian partnering in collaboration with relevant units at Field Office/response, Regional Office (and as relevant Support Office) level-counterparts, audit functions.

PURPOSE OF POSITION:

The purpose of this position is to lead the development and implementation of World Vision's global humanitarian partnering strategy, grow World Vision's partnering capacity for the effective delivery of humanitarian assistance in emergencies and fragile contexts, and increase its impact, influence and income to meet the needs of the most vulnerable children and communities. The role sits in the Disaster Management (DM) External Engagement and Resource Development team and reports to the Senior Director.

World Vision is seeking a new Technical Director for Humanitarian Partnerships to lead the development and implementation of its global humanitarian partnering strategy and to grow its partnering capacity for the effective delivery of humanitarian assistance in emergencies and fragile contexts.

Driven by conflict, climate change and natural disasters, increasing and protracted humanitarian crises mean childhoods are often scarred by violence, long term displacement and disrupted education. Partnering with others is key to meeting these growing needs effectively. As a leading faith-based humanitarian agency World Vision is seeking to strengthen and expand its partnerships. As a signatory to the Grand Bargain we are committed to empowering national and local actors and to partnering with them to bring assistance and hope to crisis affected children and communities worldwide.

Leading strategy, engaging others across the organization, managing relationships and representing World Vision externally requires a candidate with exceptional consultative, relational and convening abilities. S/he will have extensive humanitarian partnering and risk management experience, a track record of building partnering capacity, representation, and leading consortia with civil society, local actors, donors, the United Nations and the private sector.

MAJOR RESPONSIBILITIES:

Strategic & Operational Leadership:

  • Develop and implement a partnering strategy, aimed at identifying shared value, influencing and funding opportunities, for humanitarian and fragile contexts.

  • Ensure that partnering implementation models are tested, reviewed and used based on evidence of effective outcomes; and that this evidence is understood, disseminated and used to incentivize further investment in humanitarian partnering across the organisation.

  • Work closely with the Resource Development team, global GAM, relevant SOs and Field offices to pursue revenue-generating opportunities to expand humanitarian partnering in priority contexts.

  • Work closely with DM Policy & Advocacy, and A&EE to develop messaging, World Vision’s global positioning and engagement on localization and other relevant issues.

  • Ensure establishment of effective project reporting, evaluation, and communication systems, that enable timely & accurate reports that meet donor requirements regarding humanitarian partnering.

  • Develop a system for monitoring the effectiveness and risk of humanitarian partnering with regular reports provided to senior leadership to inform strategic decision making.

Partnering Preparedness & Internal Engagements:

  • Effectively manage internal relationships, building and maintaining networks inside and outside of the Disaster Management team, proactively consulting and seeking input from stakeholders on strategy development & implementation.

  • Lead development of appropriate structures, standards, policies, staffing and resources for DM related humanitarian partnering, including prepositioning and preparedness, in line with industry standards.

  • Provide pro-active and strategic guidance for humanitarian partnering scale-up and required capacity building at local and regional levels to facilitate partnering prepositioning and preparedness.

  • Lead collaboration with SO, RO and target FO teams to develop and conduct training in partnering methodologies and concepts.

  • Support technical capacity of staff to manage complex donor-funded projects.

Networking, Partnering, External Representation & Research:

  • Lead DM global external engagement on Humanitarian Partnering and localization by initiating and building collaborative relationships with key stakeholders, building and systematically maintaining a strong network of industry contacts and representing World Vision as an expert voice/thought leader in relevant external fora.

  • Lead strategic operational research & learning that collects and disseminates evidence of good practice, contributes to reporting on global commitments, such as the GB and WHS on humanitarian partnering, in cooperation with Disaster

  • Management, A&EE, VFI, the resilience & livelihoods team.

  • Ensure timely dissemination of research & learning to local actors, donors, Government, academia and the private sector to promote WV's capacity, scope and best practice.

  • Effectively utilise external networks of industry stakeholders in order to remain abreast of the latest industry trends.

  • Participate in, foster and actively contribute to inter-agency initiatives, working groups and networks related to strategic planning, policy influence and funding to position WV as an actor with influence.

Emergency Response & Recovery Operations:

  • Ensure that there is pro-active, timely advise to response management on the feasibility of humanitarian partnering in response and priority fragile contexts.

  • Conduct on-going (pre-crisis) partnering capacity and capability assessments.

  • Ensure that partnering approaches are integrated into relevant grant design and meet all strategic objectives through staffing, implementation and quality assurance.

  • Deploy to response contexts to set up and/or support the set-up of humanitarian partnerships and help facilitate engagement with local government officials, local communities, donor representatives and other stakeholders as appropriate.

KNOWLEDGE, SKILLS & ABILITIES:

  • University Degree or Post graduate qualification and / or professional background in strategy development, operational implementation, international development/ humanitarian or other relevant field.

  • At least eight years of international humanitarian resource development, preferably extensive operations experience in fragile contexts.

  • Demonstrated leadership and innovative strategic thinking experience as well as operational management expertise in complex, insecure and fluid contexts with multi-disciplinary, multi-cultural and often partly remote teams and internal as well as external stakeholders across continents.

  • High level influence and representation and collaboration skills as part of the global humanitarian system with international and national donors, public audience, media, Government(s), academia, private sector on topics regarding humanitarian context solutions with local and multi-national business, social enterprises, innovation.

  • Knowledge of, and expertise in external partnering, including approaches, procedures, compliance requirements (due diligence, blocked party screening, etc.)

  • Excellent written and verbal communication skills plus strong presentation and report writing skills.

  • Proficiency in computer & online tools including Microsoft Office, Lotus Notes (or similar software), email, internet.

  • Demonstrated excellent inter-personal and negotiation skills.

  • Demonstrated problem-solving and analytical skills relevant.

  • 8 years of management experience in international humanitarian assistance operations.

  • Strong knowledge of the humanitarian sector including humanitarian Principles, standards and sectors.

  • Experience in an strategy development, international cross-sector collaboration and multi-sector portfolio management.

  • Good understanding of aid organization and private sector dynamics related programming.

  • Effective in written and verbal communication in English. Proficiency in other languages such as French and Spanish would be desirable.

Preferred Skills, Knowledge and Experience:

General:

  • Ability to influence, coordinate and build strategies, tools and a cohesive team with clear deliverables and outputs that can be replicated and scaled up in the future.

  • Extensive experience in external engagement and networking with institutional donors, Government, private sector, inter-agency bodies, academia.

  • Extensive experience in resource acquisition / funding.

  • Excellent interpersonal skills and great communicator.

Technical:

  • Demonstrated experience with implementing humanitarian partnering strategies for humanitarian and/or recovery and development programming.

  • Understanding of the benefits of and organizational barriers to effectively using and expanding humanitarian partnering approaches.

  • Experience researching, designing and implementing partnering strategies.

Work Environment/Travel:

  • Frequent international travel (30%) including field visits in humanitarian responses, external engagement/ representation at international conferences.

  • This role involves contributing to the facilitation and coordination of a virtual, geographically-dispersed multi-sector, multi-ministry teams and programming and humanitarian operations network.

EMERGENCY RESPONSE ROSTER

*We have consolidated World Vision's Emergency Response Roster. If you have previously applied your information has been retained and is in our database; do not reapply.

*Answer all questions on the application to be considered for the Emergency Response Roster; country location to be determined based on response.

*If you do not meet minimum eligibility requirements, we invite you to support and help through prayer and donations.

World Vision’s Emergency Response Roster is comprised of highly experienced and vetted humanitarian aid professionals available for short term, medium term, and long term emergency response assignments with World Vision. This roster allows World Vision to more rapidly identify and hire for key positions in its humanitarian response offices.

If selected, eligible applicants will first be fully vetted and then approved for the Emergency Response Roster. As vacancies arise in our humanitarian offices, roster members will be considered for employment opportunities.

If you have the required experience and would like to work with us helping protect lives, restore dignity, and renew hope, we’d love to hear from you.

Minimum Eligibility Requirements for all Emergency Response Roster Positions:

  • 5+ years of cross cultural humanitarian emergency experience outside of your home country.

  • Minimum 2 years experience serving successfully in fragile or unstable environments.

  • Experience directly managing staff during humanitarian emergency responses.

  • Ability to work long hours in stressful environments with a variety of skilled professionals.

  • Demonstrated management of budgets in emergency response settings.

  • Willing to serve unaccompanied; most likely in a team house setting.

  • English proficiency; written and verbal.

  • Grant Acquisition Management experience in your personalized expertise.

  • Strong track record in developing good working relationships with governmental institutions and multilateral agencies.

Below are the World Vision Emergency Response Roster positions that are currently open and accepting applications. If a position matching your background and interests is not listed, we encourage you to check back often as a more appropriate roster position may be listed and accepting applications at that time.

When submitting your application to World Vision’s Emergency Response Roster, please indicate in your cover letter / application which roster position you would like to be considered for.

Director positions currently accepting applications (must have 5-7+ years’ in response leadership role):

  • Response Director

  • Operations Director

  • Programmes Strategy & Development Director

Manager/Specialist positions currently accepting applications (must have 5+ years’ related experience):

  • Communication and External Engagement Manager

  • Human Resources Manager

  • Support Services Manager

  • Finance Manager

  • Information Management Manager

  • Monitoring, Evaluation, Humanitarian Accountability & Learning (MEAL) Manager

  • Grant Acquisition and Management Manager

  • Cash Programming Manager/Specialist

  • Water, Sanitation and Hygiene (WASH) Manager/Specialist

  • Health Manager/Specialist

  • Mental Health and Psychosocial Support Manager/Specialist

  • Nutrition Manager/Specialist

  • Education in Emergencies Manager/Specialist

  • Livelihoods Manager/Specialist

  • Protection Manager/Specialist

  • Child Protection ManManager/Specialist

Reputation Communications Director

*Position location to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.

PURPOSE OF POSITION:

Reporting to the Senior Director, Public Engagement, the Reputation Communications Director is a senior role proactively and reactively directing the development of reputation protection and building activities. They will lead two teams with distinct areas of communitions skills and responsibilities.

This director is responsible for maintaining World Vision’s reputation during crises and faced with risks. They will lead the risk communications team that handles emerging incidents and reputational crises in the partnership and ensures there are strong policies, procedures and protocols for these responses offices across the partnership and globally. This Director will work directly with global media and other influential external partners and stakeholders to shape their understanding of and trust in WV.

They will also direct a creative and technical digital properties team that develops and control all of the digital channels of World Vision Internationsl (WVI) (WVI.org, fb, Instagram, twitter etc.).

The postholder will fully understand the relationship between trust drivers, the impact of crises, and the increase in positive reputation and will use this knowledge to significantly build trust in the organisation in order to grow influence, impact and income.

This role will work closely with the Senior Director, Public Engagement and the Senior Director, Communications and others in the global marketing and communications core team to identify and promote opportunities for building trust and reputation in line with the global partnership strategy. Able to act on their own, the postholder will work closely in partnership with others, including members of the Executive Leadership Team, Regional Leaders and Support Office (SO) and regional executives, Evidence & Learning, Global Resource Development (GRD), External Engagement & Advocacy and Faith & Development, providing advice and guidance to ensure reputation is managed and maintained through change and operational actions.

Working closely with the Brand Director, this postholder will ensure all reputation building activities are on brand and build and support the partnership and Global Communications strategies.

The position will be responsible for directing a team of communications experts in crisis management and digital communications, ensuring partnership capacity is in place for strong responsive comms for global issues and crises, developing evidence based communications that convey who we are, our core values, demonstrate our Christian Identity and build our reputation with powerholders, supports and the humanitarian sector and maintaining best in class digital properties for WVI.

MAJOR RESPONSIBILITIES:

  • Set the strategic directions and lead a team of communications experts in crisis management and digital communications, ensuring partnership capacity is in place for strong responsive comms for global issues and crises, developing evidence based communications that convey who we are, our core values, demonstrate our Christian Identity and build our reputation with powerholders, supports and the humanitarian sector and maintaining best in class digital properties for WVI.

  • Provide leadership to Risk Advisors team to ensure global capacity for incident responses and ensure policies, protocols and training are consistently reflecting best practice. Advise and guide senior leadership in the partnership on Tier 1 and 2 responses to issues that threaten to harm the WV brand and reputation, and deal directly with global media and other partners during these incidents.

  • Strategically lead the digital properties team in developing and maintaining best-in-class digital channels for WVI, including WVI.org and all affiliated National Office, campaign and functional websites and microsites, fb, twitter, Instagram and youtube channels and any emerging digital channels.

  • Engage with executives in WVI and across the partnership to create and ensure alignment and that executives are champions of the digital strategy.

  • Work closely with the Senior Director, Public Engagement and the Senior Director, Communications and others in the global marketing and communications core team to identify and promote opportunities for building trust and reputation in line with the global partnership strategy. Work closely in partnership with others, including members of the Executive Leadership Team, Regional Leaders and SO and regional executives, Evidence & Learning, GRD, External Engagement &

  • Advocacy and Faith & Development, providing advice and guidance to ensure reputation is managed and maintained through change and operational actions.

  • Identify, develop and champion reputation building activities that take account of trust drivers and build positive organisational reputation and ensure these are used in WVI channels, and in offices across the partnership. Use organisational and communications strategies as a springboard to develop and maintain improvements to global reputation and engage the voices of leaders in the org as well as children, communities and partners.

  • Work closely with the Brand Director to ensure all reputation building activities are on brand and build and support the partnership and Global Communications strategies.

  • Lead the development of corporate materials that will grow trust in the organization eg, World Vision Guide, Global Annual Reviews in line with the organizational brand and strategy.

  • Play an active senior role and provide strategic crisis management and branding approach in the Operations Management Team and lead digital comms networks for the partnership. In this strategic approach and the active role in the digital comms networks is considering the relationship between trust drivers, the impact of crises, and the increase in positive reputation and will use this knowledge to significantly build trust in the organisation in order to grow influence, impact and income.

KNOWLEDGE, SKILLS & ABILITIES:

  • Post Graduate degree or equivalent in Communications, Public Relations, Journalism or a related field.

  • 10+ years working in a communications role, preferably within World Vision.

  • 10+ Experience with successful crisis management.

  • Experience developing high-level communications strategies based on insights and research, and gaining senior stakeholders’ ownership and buy-in for the strategies.

  • Thorough understanding of World Vision’s ministry and issues including children, poverty, relief, sustainable development, donor engagement and food aid.

  • Strong communication and interpersonal skills; able to win the confidence of a broad range of different stakeholders.

  • Thorough understanding of media, its likely interests, demands and expectations.

  • Thorough understanding of crisis and issues management.

  • Good understanding of private, public and institutional donors, as well as other partners, and their expectations and needs for information during a crisis.

  • Experience of working in cross-cultural environments, sensitivity to multicultural social, religious and gender issues.

  • Strong analytical skills, able to clearly assess and evaluate issues and alternative strategies.

  • A self-starter, able to identify the key issues and mobilise senior stakeholder support.

  • Excellent writing skills.

  • Familiarity with general legal concepts such as confidentiality, liability, contractual obligations etc.

  • Experience working with lawyers for legal advice and counsel.

  • Understand transparency and accountability trends and issues in the humanitarian sector.

  • Understanding of internal communications and of ways in which staff can help build and maintain reputation.

Preferred Skills, Knowledge and Experience:

  • Understanding of what builds and detracts from trust and reputation.

  • Multi-lingual ability an advantage.

  • Crisis communications experience.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 25% of the time.

Senior Director, External Engagement

*Position location to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.

PURPOSE OF POSITION:

The Senior Director, External Engagement provides overall leadership, coordination and alignment of global level external engagement, seeking to achieve influence, support income and ultimately to impact external targets in support of WV objectives for children as articulated in Our Promise. The Senior Director will develop and deliver annual plans that maximize the external engagement of Senior leaders, sector and thematic experts, policy advisors and children. The Senior Leader leads and facilitates the External Engagement (EE) Advisory Group for aligned and impactful external engagement across the Global Centre, including through analysis and prioritization of external stakeholders and partnerships, and through regular reporting, innovation and excellence. The Senior Director leads the alignment of EE in WV Global Capitals, leads a team of EE advisors (including in the Global Capitals) and ensures that WV voices are addressing the most important and impactful stakeholders, forums and processes in support of the rights and well being of children, especially the most vulnerable. The Senior Leader will support strong external engagement across all entities of the Partnership, including support to Regional Advocacy Directors in their EE planning. S/he will support Senior WV leaders, including the President, in their participation in major multilateral events and dialogue with external bodies.

MAJOR RESPONSIBILITIES:

Develop and deliver a global External Engagement agenda focused on the rights of children and the achievement of priority Sustainable Development Goals (SDGs) External Engagement agenda provides the best opportunities for WV to advance its external objectives and positively impact the lives of most vulnerable children.

Examples include:

  • Work with Global Capital leads to represent or position WV within the UN, diplomatic, and NGO communities.

  • Coordinate and facilitate external relationships that enable WV to articulate its concerns to NGO, UN, Governmental, and other multilateral bodies.

  • Strategic briefings to inform organizations of WV's work and policy positioning.

  • Direct meetings with key individuals and active participation in meetings of multilateral bodies.

  • Support, coordinate and facilitate representation at agreed global events on behalf of the wider A&EE.

  • Translate in-depth policy work in A&EE priority thematic areas into messaging for use in external relationships.

  • Maintain good relations and work effectively with other members of the GC, SOs and GFO teams to ensure that World Vision presents a professional and efficient point of contact to global institutions.

  • Including maintaining awareness of the activities of other members of the team to enable mutual support during times of high pressure activity.

  • Management of the EE team, including across Global Capitals in New York, Geneva and Brussels. Support regional capitals in other locations (Africa, Asia and LAC).

  • Aligned, well functioning team supporting overall EE objectives of the A&EE team and Global Centre.

  • Develop team culture in line with agreed A&EE behaviours and mindsets.

  • Contribute to the overall leadership of the A&EE team.

  • Set and monitor the team’s annual workplans and the individual workplans of the team.

  • Manage budget.

  • Represent World Vision, and/or support representation of World Vision leaders at priority external forums, events, networks and other processes to promote agreed policy positions.

  • Strong and effective World Vision representation at priority global forums and processes, through:

  • Consistent use of strategic planning processes and tools. This includes working with Global Communications to develop communications plans for all priority engagements, and working with the President’s communications team when he is participating.

  • Support for participation in international meetings, and provision of direction re: networking with multilateral leaders. Briefing key World Vision leaders before key events and debriefing afterwards.

  • Act as the organisational representative, the representative of the President, or the representative of the Advocacy & External Engagement Partnership Leader at external forums.

  • Advise WV leadership on industry thinking and new developments.

  • Provide overall leadership to EE Advisory Group.

  • Aligned, coherent and bold World Vision EE across the Global Centre, directed at the most important and prioritized external stakeholders, leading to influence, income and impact for children.

  • Provide guidance for the development of strategic global partnerships.

  • WV’s highest priority global partnerships are performing and delivering at their optimal level and, thereby, making substantive contributions to WV’s impact.

KNOWLEDGE, SKILLS & ABILITIES:

  • Masters degree in International Affairs, Public Policy, International Development, Human Rights, Law or other relevant field.

  • Minimum 7 year leadership experience working in child rights focused External Engagement in CSO context and/or government or multilateral context.

  • Expert level understanding of child rights policy debates and dialogues, including regarding the Sustainable Development Goals, ODA, and the Convention on the Rights of the Child.

  • Significant field experience and/or understanding in international development or humanitarian contexts.

  • English language fluency.

Preferred Skills, Knowledge and Experience:

  • Excellent communications skills, verbally and written.

  • Excellent trends and political analysis skills.

  • Excellent team leadership and management skills.

  • Strong understanding of World Vision Partnership and Our Promise.

  • Strong understanding of global trends, debates and agendas related to development and humanitarian issues.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 30% of the time.