Support Services Coordinateur



Vision Mondiale est un organisme d’aide à l’étranger des enfants ciblés pour leurs bien être.


GRADE : 13



But du Poste : To coordinate Head office administrative fonctions, estate management and guest relations

Major Responsabilités:

Manage the WV véhicules fleet (insurance, repairs, maintenance, disposal, tax exemption...)

Coordinate guest relation functions (visitor’s travel, inquires, accommodation)

Facilitate repair/maintenance of estates at head office, management of contracts

Facilitate the prequalification of local suppliers/services providers

Ensure all procurement and services request are done through Provision

Ensure that the offices and premises are in acceptable standard of cleanliness

Facilitate all service providers for administrative services (security, fumigation, sanitary ware)

Report on a monthly basis the state of the Base Office fleet and administration procedures and processes.

Ensure that inventories are properly done.

Prepare and provide logistical support to meetings and workshops

Provide logistical support to international and seconded staff

Facilitate all internal/external mails/currier services are timely and properly handled

Coordinate and facilitate public relation with Government agencies, UN agencies, NGOs and any other potential partners and establish good relationship with them

Other Competencies/Attributes:

  • Perform other duties as required.

Qualifications: Education/Knowledge/Technical Skills and Experience

The following may be acquired through a combination of formal or self-education, prior experience or on-the-job training:

  • Minimum Qualification required: Bachelor degree in Administration, management or related field.

  • Expérience : 3 years

  • Preferred: Experience 4 years in estate management

  • Technical Skills & Abilities :

  • Computer skills

  • Expérience in People management

  • Knowledge of estate management and guest relations

  • Good planning and organisationnel skills

  • Ability to maintain effective working relationships with all levels of staff

  • Intermediary level in English and fluent in French

Working Environnent / Conditions :

  • Work environment: Office-based with minimum travel to the field

  • Travel: 5% Domestic travel is required.



World Vision Zambia (WVZ) Limited is a faith-based Organization dealing with Relief aid, Development, and Advocacy dedicated to working with children, families, and communities to overcome poverty and injustice. WVZ is part of World Vision International and serves all people regardless of religion, race, tribe, or gender. We are currently working on 38 large-scale programs in over 30 districts in Zambia.

Position: Enumerators-Hygiene Washing Survey

Reporting to:

Location: Southern, Central, Northern, Luapula, North-Western Provinces

Purpose of the Position

The role requires that the enumerator visits the sampled schools and Health care facilities to monitor the hand washing practices among learners, patients and staff. The enumerator will be furnished with a log sheet which they have to complete as and when the sampled population comes from the toilet as to whether they wash their hands with soap or not. Additionally, the enumerator will also monitor adherence to covid-19 guidelines such as masking up, washing hands with soap/sanitizing and social distancing among leaners, patients, Health care Facility staff and teaches

Major Responsibilities:

Observation of Hand washing practice in schools and Health care facilities

  • Data to be collected on Hand washing to determine whether or not there is an improvement in change of behavior for hand washing.

Observation of adherence to Covid-19 guidelines among Learners and teachers

  • Data collected on to determine whether or not there is an improvement in the adherence to covid-19 guidelines in schools and Health care facilities

Qualifications: Education/Knowledge/Technical Skills and Experience:

  • Grade 12 Certificate

  • Certificate in any social science will be an added advantage

  • Certificate in project management will be an added advantage

  • Experience in data collection.

  • Having previously worked as Enumerator in other World Vision surveys will be an added advantage.

  • Must be able to speak any of the major Zambia Languages


“World Vision Zambia is committed to the protection of children and adult beneficiaries from all forms of abuse and sexual exploitation. All employment is conditional upon the successful completion of all applicable background checks, including criminal record checks”.

Applications will close by 24 Jun 2021. Only those who meet the requirements will be contacted.

Women are strongly encouraged to apply; ONLY shortlisted candidates will be contacted!

Response Director, WV Burkina Faso

*Please submit your CV in English.


Burkina Faso is a landlocked country in West Africa that covers an area of approximately 274,200 square kilometers. According to the July 2019 census. it has an estimated population of 20.3 million people. The country borders Mali to the northwest, Niger to the northeast, Benin to the southeast, Togo and Ghana to the south, and Ivory Coast to the southwest. In the last two years, rising insecurity due to armed violence, and population displacement in Central Sahel in general and specifically in Burkina Faso, has left 3.5 million people (61 per cent children below 18 years) in need of urgent humanitarian assistance. More than one million people are internally displaced, while more than 1.5 million people are in need of protection. In 2020, the country had 20,250 refugees. WVI intends to partner with local organizations, particularly church partners, to deliver lifesaving WASH, Protection and Food assistance.

Our goal is to alleviate immediate human suffering and strengthen the resilience and self-recovery capacity of 629,900 conflict and humanitarian crisis affected people in Burkina Faso from May 2021 to April 2023. To achieve this, the program will 1. respond to the immediate humanitarian needs of the most vulnerable populations affected by the complex crisis, 2. Strengthening the protection and rights of the most vulnerable children and 3. Work with local community to promote peace/social cohesion and address the root causes of vulnerabilities among the crisis affected population.


Ensures a timely, efficient, appropriate and effective response to meet humanitarian needs.

The Response Director (RD) has primary responsibility for directing the response from strategy to implementation, inclusive of performance and oversight of all aspects of the response. She/he should develop and maintain an efficient, cohesive team, whilst ensuring effective coordination and relationships with the other agencies, officials, beneficiaries, donors and all areas of the Partnership


Develop and monitor implementation of response strategy that addresses WV strategic goals to meet humanitarian needs:

  • Lead response strategy development with Regional Humanitarian and Emergency Affairs Director (RHEAD), Senior Director of Operations (SDO), Regional Leader (RL), PET and other senior stakeholders.

  • Ensure primary and secondary information on needs and context analysis inform strategy formulation/development and transition planning.

  • Consult with RL to ensure strategy and plans including Child Wellbeing (CWB) Objectives are taken into account in response.

  • Monitor appropriateness of strategy implementation and take adaptive measures to ensure impact on CWB.

  • Ensure Advocacy staff are empowered to integrate advocacy across sectors and to develop child-focused advocacy positions which are aligned with strategy and organizational priorities.

  • Facilitate the signing of MOUs and contracts, with donors, Support Offices and other relevant stakeholders.

  • Ensure appropriate waivers are in place to facilitate timely response implementation.

Ensure Response is staffed to meet response needs:

  • Determine response org structure with RL and Human Resources (HR).

  • Conduct high-level workforce planning with P&C and mobilize surge functions as required and oversee the recruitment of direct reports. Appointments of direct reports to be approved by RL.

  • Ensure defined accountabilities under the Emergency Management System (EMS) are clear for each function including JD, TOR objectives and quality criteria.

  • Ensure P&C develops performance planning and review processes that include quality criteria and capacity building planning.

  • Ensure P&C establishes a staff care function and mechanisms that support staff well-being.

  • Ensure adequate internal communications mechanisms are in place to ensure policies, information and decisions are shared with staff as appropriate.

  • Ensure that staff have access to appropriate office space/equipment, Information Communications Technology (ICT) systems/equipment and other facilities which enable them to carry out their responsibilities.

  • Where necessary, ensure that relevant staff have access to appropriate accommodation.

Establish and maintain effective working relationships with humanitarian actors, government representatives, World Vision stakeholders, the media and general public:

  • Represent the response in internal coordination mechanisms such as Partnership Executive Team, Partnership Coordination Team (where activated), Advocacy Response Group, etc.

  • Establish and maintain relationships with strategic and operational partner organizations and churches.

  • Create an enabling environment for dialogue, information sharing, coordination and sharing of resources to reach sustainable impact on CWB.

  • In conjunction with partners, effectively advocate for adequate financing of the response, protection of civilians, changes in standards, policies and legislations based on insights and demands from targeted communities.

  • Create and maintain collaborative relations with government, other NGOs, UN agencies, civil society, churches, bi-lateral missions and donors.

  • Participate in consortium meetings and response related national coordination meetings.

  • Ensure WV is represented at relevant technical and coordination mechanisms in-country.

  • Serve as an organizational spokesperson for media interviews, advocacy initiatives and other public events.

Initiate resourcing mechanisms and ensure financial and material (in-kind) resources are managed according to WV standards, donor and Support Office (SO) agreement:

  • Provide oversight to funding acquisition and allocation to ensure alignment with strategy and address humanitarian needs.

  • Initiate response funding mechanisms with support of RL & RHEAD.

  • Ensure that funding is managed and accounted for in compliance with donors and Support Offices agreements and WV standards

  • Ensure that program and projects audits are planned and conducted as per WV audit regulations and donor government requirements

  • Ensure that audit reports are responded to and recommendations implemented

  • Ensure that supply chain management system (including international and local purchasing and contracting) and meeting WV quality standards, accountability and transparency.

Ensure response internal and external reporting requirements are met:

  • Liaise with Programs and Info Management to ensure internal and external reporting requirements are planned for and reports are prepared

  • Review and submit partnership program reports

  • Prepare and submit monthly management reports

  • Ensure internal response coordination & information sharing mechanisms are functioning.

Ensure that response meets WV minimum quality standards and supports program improvement, reflection, learning and innovation:

  • Ensure previous response learnings from Global learning are reviewed and used in program design.

  • Encourage the incorporation of best practice and innovation in program design.

  • Ensure all functions have quality planning sessions to meet quality CWB objectives and that they are monitored/reported monthly.

  • Ensure mechanisms are established to identify, document, & share lessons learned with Partnership.

  • Ensure that accessible and user friendly community accountability mechanisms are established and functioning.

  • Ensure that all projects are implemented, monitored and evaluated according to set plans and that agreements with donors, SOs and other stakeholders are adhered to.

Establish and maintain relationships with churches as our indispensable partners as well as people of other faiths, as an expression of our emphasis to live our faith and demonstrate its value to work with boldness and humility:

  • Develop and maintain strategic and operational partnerships with churches in Burkina Faso.

  • Create an environment where staff live, articulate and celebrate their Christian faith in diverse, uniting and joyful ways, with deep respect for staff of other faiths and views as an expression of our Christian beliefs.

  • Ensure that our Christian faith guides our response to the most vulnerable children in our ministry and organizational practices.

  • Position World Vision as a thought leader and a compelling example of igniting positive and lasting change driven by faith convictions in Burkina Faso.

Provide Leadership to establish and maintain effective risk management (programmatic, security, financial, reputational and others) that is in line with World Vision’s policies and guidelines.

  • Maintain close oversight on risks for timely correction and work towards their mitigation through effective relationship building, coordination and communication with peers, government and partners.

  • Ensure Security Risk Assessments, Country Risk Ratings and Core Security Requirement standards, processes and procedures are completed in accordance with current Office of Corporate Security guidelines and training.

  • Collaborate with HR, Faith & Development, Risk Management and other stakeholders to promote a culture of accountability, truth telling and transparency internally within the organization where all staff and affiliates protect children and adult beneficiaries from abuse, exploitation and violence.

  • Ensure that all staff are trained, aware of, oriented on, sign and live by WVI safeguarding policy and protocols.

  • Monitor and ensure full compliance with the partnership Safeguarding Standards & Policies and continually update West Africa Regional (WAR) Leadership on emerging issues.

  • Review, identify and recommend the adoption of locally appropriate new tools, solutions and assets and to enhance the quality of safeguarding prevention and response.

  • Ensure that all incidents are reported in accordance with WV Policies.


  • A minimum of 12 years in leadership role in the humanitarian assistance, with a significant portion of this with International NGOs.

  • Demonstrated understanding of key humanitarian principles, standards and best practices.

  • University degree in Humanitarian Studies or relevant field. Master’s degree preferred.

  • Intensive experience in leading a multi-cultural team of professionals.

  • Experience working in a cross-cultural environment.

  • Experience working in war zones / fragile contexts.

  • Experience in engaging with governmental institutions and multilateral agencies.

  • Experience in managing humanitarian operations that facilitate innovation and calculated risk taking.

  • Experience in serving as an organizational spokesperson to media and other external audiences.

  • Effective in written and verbal communication in English and in French.


  • Experience in program management and implementation of multi-sectoral emergency response projects.

  • Understanding of the international humanitarian system, particularly the systems, structures and key actors.

  • Understanding of the key accountabilities that must be maintained in a response (beneficiaries, donors, peers).

  • Ability to lead strategic planning processes.

  • Strong communication skills (oral and written) with ability to express ideas and concepts clearly and persuasively with senior internal and external stakeholders.

  • Ability to express ideas and concepts clearly and persuasively with senior internal and external stakeholders as well as staff.

  • Ability to work in coordination with other humanitarian organizations.

  • Ability to analyse and make decisions in challenging situations in the absence of specific guidance and/or full information.

  • Ability to communicate and model to staff positive behaviours which help them remain resilient and effective in dynamic and high pressure environments.

  • Experience living and working West Africa preferable.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 40% of the time.

  • Work hours are often in excess of 12 hours per day during difficult periods of the response.

  • Responses are often mounted in insecure or natural disaster-prone contexts, which may disrupt normal work patterns and generate staff safety issues.

  • Work and housing environments may at times be well below normal standards in terms of facilities, equipment, food availability and hygiene.

Communications & Knowledge Management Officer

You will be required to produce a current (within 3 months) Original Police Clearance Certificate or waiting receipt during interview in case you are shortlisted

Job Title : Communications and Knowledge Management Officer

Reporting to : Deputy Chief of Party

Work Location : Nairobi

Purpose of position

The purpose of this position is to facilitate the bringing together of people, processes, and technology to enable Tumikia Mtoto Project to change data into information, information into knowledge, and knowledge into learning and to operationalise a broad field communications agenda for both local and global stakeholders to increase the overall influence, income and impact of the project and World Vision Kenya.

Major Responsibilities

Production of Communications Resources for Tumikia Mtoto Project (Media, Internal, Emergency, Community Voice Communications) 50%

  • Develop and implement the Communications and Engagement Plan for the Tumikia Mtoto project.

  • Produce high quality, child focused, compelling and issues-oriented fundraising, advocacy and publicity materials (web-based, electronic, print, photo and video content) for effective supporter transformation, staff engagement, USAID and public engagement.

  • Produce rapid information and compelling needs and impact-focused content for partnership communications and marketing for the child wellbeing related issues.

  • Develop and publish digital content (web content & social media messaging) for the project

  • Identify story concepts, host, accompany and cover USAID, other donors, Support Offices, or VIP visits

  • Develop and maintain media contacts, pitch compelling content and position the project in influential media outlets in the national and global levels.

  • Prepare written project materials, internal newsletters, presentation materials and other communications products for the project

  • Monitor and manage reputation risk issues associated with the project and comply with World Vision risk reporting protocols.

  • Ensure World Vision brand is uniformly implemented in the project.

Knowledge Management and Quality Assurance 30%

  • Ensure that Communications and Engagement Plan and the Knowledge Management operational plan meet engagement and information exchange objectives.

  • Ensure timely & effective implementation of communication & knowledge management activities.

  • Collaborate with MEL Specialist and Deputy Chief of Party to organize learning and knowledge sharing events

  • Review reports and external marketing engagement materials for alignment to WVI and USAID KEA quality and brand

  • Design, maintain and track internal and external stakeholder database to facilitate knowledge sharing and engagement with a broad range of internal and external audiences as defined in the communications and Engagement Plan.

  • Facilitate training on communications for development skills for the staff and Local Implementing Partners

  • Develop strategic solutions to given communications challenges.

  • Conceptualization of video and graphics productions.

  • Train and position approved media spokespersons to respond to media inquiries and achieve positive coverage for the project.

  • Document and share success stories/case studies and best practices

Networking, Partnerships & Advocacy 15%

  • Liaise with the project team to map high level advocacy elements that must be considered in the Projects Communications and Engagement Plan.

  • Create relationships and connections utilizing various channels for information sharing, learning, influence to help shape and advance the communications agenda

Other 5%

  • Perform any other duty as may be assigned by supervisor or designee from time to time

  • Participate and contribute in committees and task forces as required.

Knowledge, Skills and Abilities

  • Degree in communications, media, international development, social sciences or related field.

  • Minimum five (5) years professional experience in communications, journalism or public relations 3 years of which must be in international development sector.

  • Must have a good understanding of USAID programming policies and guidelines

  • Experience in writing/communication of public health and development communication (or presentations) for non-technical audiences and in innovative communication technologies including social media.

  • Experience maintaining an electronic document repository and/or with using web-based tools to maintain collaboration spaces

  • Competent in digital platforms and devices and traditional office applications (Word, Power point and excel);

  • Must be a self-starter with proven analytical, problem solving skills and ability to work with minimum supervision.

Program Coordinator - Education & Positive Parenting

You will be required to produce a current (within 3 months) Original Police Clearance Certificate or waiting receipt during interview in case you are shortlisted

Job Title : Program Coordinator – Education and Positive Parenting

Reporting to : Technical Lead – OVC Service Delivery

Work Location : Nairobi/Kiambu

Purpose of position

The holder of this position will provide technical leadership for the USAID Tumikia Mtoto project on Education and Positive Parenting, evidence-based curricula and approaches, ensuring multisector roll-out in schools and at community level. S/he will lead in capacity strengthening of project and Local Implementing Partners (LIPs) staff to increase OVC enrolment, retention and transition of OVC and Adolescent Girls & Young Women (AGYW) in Pre School, Primary, Secondary and Vocational Education and ensure Tumikia Mtoto improves Early Childhood Development (ECD) services for OVC and their families and ensure LIPs provide appropriate referrals linking to ECD services.

Major Responsibilities

Technical Support 50%

  • Coordinate the implementation, and monitoring of all positive parenting project activities as outlined in the detailed implementation plan in line with project quality principles, standards, donor requirements.

  • Work with the LIPS, the Ministry of Education and School Management Committees to ensure all children of school going age are enrolled, retained and transitioned through the education system

  • Build the capacity of teachers in HIV sensitive case management to ensure coordinated support for CALHIVs on their adherence, pyscho social wellbeing and viral load retention.

  • Provide technical support and monitor capacity building and technical support activities to ensure effective impact.

  • Lead in the roll out of Families Matter! Sinovuyo Teens, adapt consolidated positive parenting modules for the 0-8 OVC and promote gender-transformative, positive parent/child relationships (especially for OVC and adolescents)

  • Lead in the identification, adaptation and roll out of the various positive parenting curricula for different ages, stages and special populations (e.g., CLHIV and ALHIV, AGYW and children 0-8 years).

  • Collaborate with project technical staff to include parenting-related benchmarks into LIP and County sustainability plans and household case plans

  • Develop evidence based and behavior centered positive parenting interventions tools and materials.

  • Ensure quality and minimum safeguarding standards are implemented and respected in all education sites, ensuring that all who work with children have signed and understood the Child and adult safeguarding Policy

  • Organize and facilitate training of trainers (TOTs) for partner staff on evidence-based parenting curricula that have been contextually adapted which may be introduced within family clubs or other platforms.

  • Ensure that partner staff have the knowledge and skills to successfully deliver positive parenting curricula

  • Identify and deploy tools to monitor behaviour change and household dynamics resulting from the new parenting approaches for benchmarking

  • Participate in the project design process and implementation, including but not limited to needs assessment & strategic planning

  • Coordinate with other key national stakeholders on parenting for ECD, ensuring that the project approach and activities build on and strengthen ongoing efforts.

  • Promote engagement in positive parent/child relationships.

Monitoring, Evaluation, Learning and Reporting 25%

  • Ensure project team and partner staff use the appropriate systems and tools.

  • Work with the MEL team to ensure availability of data collection and reporting tools

  • Ensure accurate and timely reporting of all education and positive parenting project activities per the Detailed Implementation Plan.

  • Support accountability through coordinating project evaluation activities and assisting LIPs in their efforts to collect and analyze project data per specified mechanisms and tools.

  • Collect information on technical assistance needs of LIPs in relation to positive parenting.

  • Monitor and report any challenges and/or gaps identified to inform adjustments to plans and implementation schedules

  • Ensure timely preparation of periodic reports and project documents in line with the donor regulations and World Vision standards.

  • Coordinate dissemination of all project deliverables (technical assistance, technical reports, training curricula) in accordance with World Vision Kenya (WVK), USAID, PEPFAR and GOK requirements.

  • Ensure documentation of best practices and innovations for donor engagement

  • Assist with identifying information for case studies and reports on promising practices.

  • Coordinate in the dissemination of best practices in Education and positive parenting and the implementation of approaches/models among the partners.

  • Work closely with the project team to assign realistic targets and budget to LIPs for all required and customized indicators.

  • Participate in monthly, quarterly and annual reviews with program teams, LIPs and stakeholders

  • Assist local implementing partners (LIPs) in their efforts to reflect on project experiences

Advocacy, Partnerships, Engagement & Networking 20%

  • Serve as the primary point person to engage the Ministry of Education in policy, buy-in, support to reach OVC and AGYW in schools and identify out of school children.

  • Link with related WVK projects and other key national stakeholders on education & positive parenting ensuring that the project approach and activities build on and strengthen ongoing efforts.

  • Represent the project in meetings at county and cluster levels, Technical Working Groups, and other events as requested, to support forging relations with the GOK, LIPs, other stakeholders, and the community.

  • Map out stakeholders at the county, sub county, ward level and to leverage on what the project will be providing and create synergy informed by a clear referral pathway.

  • Conduct County government engagements to influence budgeting

Other 5%

  • Perform any other duty as may be assigned by supervisor or designee from time to time

  • Participate and contribute in committees and task forces as required.

Knowledge, Skills and Abilities

  • Bachelors degree in Education, Early Childhood Education, Special Needs Education, Social Sciences, Gender, Psychology, Public Health or a related field.

  • A Masters degree or a post graduate training in a relevant field is an added advantage

  • Minimum 6 years professional field experience in parenting and early childhood stimulation programming in an HIV/OVC context.

  • Experience working with local partners in promotion of positive parenting and education for OVC and AGYW.

  • Expertise in programming for OVC, DREAMS, positive parenting interventions, early childhood stimulation, and/or HIV service delivery.

  • Experience working with and/or managing USAID OVC & DREAMS projects.

  • Excellent understanding of GOK structures and systems.

  • Experience in partnership strengthening with a focus on vulnerable populations especially orphans and vulnerable children, adolescent girls and young women, and ECD

  • Experience in working with partnerships, including the national government, county governments, civil society, donors and local communitys structures;

  • Proficient in MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, information and budget management systems, knowledge-sharing networks.

  • Excellent communication and presentation skills

MEAL Manager, WV Somalia

*Please submit your CV in English.


The post holder will provide expert technical support to the program operations team in Somalia. S/he will effectively lead and coordinate all Monitoring, Evaluation, Accountability and Learning activities for all projects under his/her portfolio to meet programme quality standards. S/He will provide M&E technical coordination and support to all Food and Cash projects across all operational regions in Somalia. The position holder will:

  • Ensure quality programs are designed and implemented based on WVI and industry standards (on-time, on-budget, based proven models and on-quality targets) as well as develop other tools to improve the quality of programming and performance measurement Monitor and ensure program and project reports demonstrate the impact of services delivered on the lives of beneficiaries Lead in research, monitoring and evaluation processes at the regional level. The position-holder will work closely with Technical Team, Program Development, Grants Finance, and Accountability teams. S/He will take primary responsibility for quality of measurement, and donor reporting within his/her portfolio.

  • Manage project databases and knowledge management resources for the portfolio assigned to him/her Support Humanitarian Accountability (HA) initiatives in the region with technical support from the MEAL manager responsible for HA.

  • Provide M&E technical coordination and support to all Food and Cash projects across all operational regions in Somalia.


Program Design and Quality:

  • Ensure all programs and projects integrate various lines of ministry objectives/outcomes, and foster field level integration in implementation, monitoring and reporting.

  • Ensure appropriate use of analysis, design and planning tools such as ADAPT, PE review to enhance programming quality.

  • Ensure appropriate project models/proven practices that align to WV SOM Technical Approaches are applied in programs and projects designed.

  • Ensure lessons learnt and innovation feature in new project design.

  • Mentor field teams in all facets of proposal development, ensuring quality narrative, log frame development, ITT and budget development.

  • Spearhead the development and monitoring of regional strategy for the region assigned.

  • Develop and maintain tools to promote on-time, on-target, impactful project and program implementation; and track timely implementation and reporting of program and project plans.

  • Coordinate regular program review meetings to facilitate dialogue and learning on project/program Implementation.

  • Support the regional team in reviewing management reports as well as other M&E reports to ensure validated M&E data and M&E compliance with recommended guidelines, formats, and standards.

  • Compile graded summary reports and develop summary reports of key findings and learning.

Project Reporting, including Capacity Building &Quality Control:

  • Review field-level project reports, ensuring the highest level of technical rigor.

  • Track project reporting deadlines, ensuring timely information provided to support excellence in reporting.

  • Track performance of programs in the regions against their ME Events Calendar and provide regular updates on progress to the QA & Strategy Manager & the Regional Operations Manager.

  • Mentor field-level staff in report writing, ensuring full information provision in support of donor and WV compliance; (Guide staff in preparing progress reports in accordance with approved reporting formats and ensure their timely submission. This includes monthly reports, quarterly progress reports, annual project reports, inception reports).

  • Develop/implement monitoring tools to capture project/program impact.

  • He/she will provide broader capacity building and oversight on the same for all other projects within the portfolio assigned, ensuring that all support provided to programs are of the highest technical rigor, with demonstrated impact for donors, government and beneficiaries.

  • Ensure excellence in the Monthly Management Reporting preparation.

  • He/she will also ensure lessons learnt are documented, shared with PDQA, and applied in current and future projects within the assigned region, and that community feedback and complaints within projects are registered and responded to in a timely manner.

  • Foster participatory planning and monitoring by engaging cluster staff in the M&E of activities.

  • Oversee and execute M&E activities included in the Annual Work Plan, with particular focus on results and impacts as well as in lesson learning.

  • Undertake regular visits to the field to support the implementation of M&E and to identify where adaptations might be needed.

  • Support project teams in assessment and evaluation exercises, developing tools, undertaking quality control and contributing to analysis of program data and periodic reports from different technical projects into periodic management reports usable by Technical Project Managers, Senior Management, Senior Leadership and other WV entities.

  • Provide training for field staff in basic skills, concepts, and approaches in proposal writing, project planning and management, monitoring and evaluation, participatory approaches and transformational development to help enhance the knowledge and skills of field staff in these aspects.

  • Support Program teams in the regions in the full adoption of WV partnership DME standards.

  • Coach technical officers, program managers and field level staff in delivering an effective program M&E system.

  • Coach and mentor ME and other program staff to accelerate learning and adoption of recommended ME methodologies and approaches.

  • Develop a mentoring program for regional staff aimed at enhancing their capacity and skills to assume increased M&E and programming responsibilities.

Food and Cash M&E Technical Leadership:

  • The position will oversee M&E technical support to all NO food and cash programming across all regions including development and implementation of Food and Cash M&E guidelines and standards.

  • Develop assessment, monitoring and evaluation guidance for all food and cash projects. To ensure standardization of the tools and reporting templates generated in all food and cash projects.

  • Ensure that all projects in the food and cash sector are appropriately (according to WV standards) and timely monitored and the results utilized to improve programming and reporting purposes

  • Ensure projects in the food and cash assistance sector are periodically evaluated, lessons documented and recommendations made for management action.

  • Build regional M&E capacity of staff in food and cash programming through training, coaching and mentoring.

  • Work closely with the WVS cash working group representative to allow sharing and implementation of ideas and innovation emerging in the food and cash sector in relevant projects.

External Engagement, Collaboration and Coordination:

  • Participate in relevant engagement with government ministries in support of coordination and, where possible, collaboration in assessment, monitoring and evaluation effort.

  • Scope field-level opportunities in support of fund-raising efforts.

  • Foster engagement with UN/NGOs in support of joint-planning, information-sharing and collaboration.

  • Develop project/program overviews in support of fund-raising and visibility.

  • Mentor field level teams in the development of Impact and Success Stories.

  • Mentor staff in the preparation of external reporting formats, ensuring the highest technical quality and timeliness (4W, government reporting).

Research, Knowledge Management and Learning:

  • Support regions in documenting and disseminating innovations and new research findings related to ME.

  • Synthesize and summarize trends in-regional monitoring and evaluations.

  • Provide meaningful data summaries and visualization to demonstrate result to the NO and clusters on the contribution each of the program in regions is performing.

  • Design and implement a system to identify, analyze, document and disseminate lessons learned.

  • Conduct meta-evaluation of all completed program evaluations to establish key learning and recommendations to inform future evaluations and programming.

  • Promote and facilitate processes for identifying, documenting and disseminating good ME practices in the region.

  • Lead Quarterly Review Meetings, ensuring excellence in preparation and capture of strategic actions.

Humanitarian Accountability:

  • Ensure Humanitarian Accountability framework is rolled out and implemented in all projects. Ensure project teams are mentored in developing and implementing accountability mechanisms for their project in line with WVS/partnership and HAP guidelines.

  • Promote awareness of Programme Accountability Guidelines with internal and external stakeholders in Somalia.

  • Support project and program level assessments to establish appropriate feedback mechanisms.

  • Provide technical guidance to project teams in the establishment of project and program level accountability mechanisms.

  • Ensure that program information is properly packaged and delivered to communities in compliance with World Vision Somalia information sharing guidelines.

  • Manage regional level accountability mechanism, including capture, analysis and reporting of HA issues in Somalia.

  • Provide technical guidance and mentoring to accountability focal points in Somalia.

  • Monitor and report community engagements in project implementation aimed at strengthening project ownership and improve accountability.

  • Monitor project level implementation of accountability and offer technical guidance to project teams.

  • Collate, analyze and disseminate Programme accountability data to help in management decision-making processes.


  • A minimum of a Bachelor degree acceptable but Master’s degree in relevant technical field preferred (Monitoring & Evaluation, Agricultural Sciences/ Public health/ humanitarian protection/ international development/ International relations,).

  • Professional technical skill desired: DM&E training with practical experience of at least 5 years, Humanitarian standards (SPHERE), specific training on donor reporting requirements, Security training.

  • Experience of working and living in developing or fragile contexts.

  • Demonstrated, superior project cycle management skills, including the ability to plan, track progress, match activity plans with budgets, and follow donor regulations.

  • Demonstrates well-developed interpersonal skills, excellent communication skills, both verbal and written, as well as negotiation skills.

  • Experience: At least 5 years of experience in the field of development issues, humanitarian emergency affairs, preferably with experience in developing countries.

  • Exceptional English languages skills, particularly writing skills.

  • Computer skills with data analysis packages as SPSS, STATA, Excel, ACCESS.

  • Ability to apply IT and mobile platforms for M&E.

  • Presentation skills and experience in delivering M&E training programmes for teams.

  • Understanding of WVI DME framework.

  • Must adhere to set security standards.

  • Ability to ensure a gender perspective in the scope of work.

  • Ability to work in and contribute to team building environment.

  • Cross-cultural sensitivity, flexibility and emotional maturity.

  • Ability to exhibit exemplary life style as interpreted in specific local cultural context.

  • Ability to perform other duties as required.

Work Environment/Travel:

  • The position requires the ability and willingness to travel domestically and internationally up to 40% of the time.

Education Project Manager, WV South Sudan

*Please submit your CV in English.


The Project Manager will lead the implementation of ECHO -DG Education grant Upper Nile state by contributing to achieving equitable access and quality education planning, implementing and monitoring the Education Quality Improvement Program activities through approaches that improve enrolment, retention, completion, literacy, numeracy and life skills. The position will support direct project activity implementation and roll out of best practices and models in a manner that promotes ownership and sustainability. The role will also act as a consortium lead with other education partners in addition to budget management, procurement, design and implementation of field-level realities and World Vision’s education models being adapted and used in South Sudan context. The position will leverage World Vision’s present education programming and footprint to new opportunities with ECHO in the field of education child protection and other sectors in Upper Nile.

This position will also manage communications, overseeing strategic direction and management of communications team; provide support and resources to enable the World Vision Partnership to appropriately engage with its various audiences in order to raise funds and the profile of the organization.


Technical Leadership:

  • Assist in the development of overall National Office strategy, ensuring Education priorities reflected in national strategy through leading the development or refreshment of Education technical approaches and technical programme ensuring alignment with NO strategy and regional and global education priorities and cross sectorial considerations.

  • Leading the ongoing improvements to Education Technical Approach design to ensure it remains relevant to context through incorporating innovation.

  • Remain up to date with Education research, policy, guidance and initiatives and ensure dissemination National Office level and in the consortium.

  • Conduct field visits to ensure education staff are adequately informed, trained and provided with necessary work tools. May divide this responsibility with Cluster level technical staff.

  • Management of Education and Child Protection/GBV project including financial, administrative and human resource functions to ensure quality implementation that adheres to WV and donor standards, policies and other requirements.

  • Mobilize and sensitize the communities of the targeted locations and all other education stakeholders for the implementation of ECHO Project; undertaking identification, procurement and distribution of educational & Protection/GBV materials.

Resource Mobilization and Advocacy:

  • Preposition the Upper Nile zone for grants opportunities in the education sector by working with Program Development (PD) team.

  • Mapping of donors and potential partners as well as understanding of key government strategic priorities in the education sector.

  • Contribute to the development of project (grants and responses) proposals that have Education component.

  • Prepare detailed education capacity statements at NO level.

  • Incorporate local to national education advocacy and campaigning in technical programme and programming with assistance of advocacy staff.

  • Provide technical input into policy briefs: consulted for local specific context.

  • Obtain evidence from Education programs and data from assessments to inform policy at sub national and national level.

  • Engage where appropriate in advocacy-related coalitions.

Capacity Development:

  • Assess capacities/competencies of World Vision and consortium staff and provide capacity building of these staff, including provision of technical resources and linkage to partners and stakeholders.

  • Ensure quality monitoring of all Education capacity building events.

  • Identify opportunities for learning and research and lead education research in the field.

  • Support the staff to identify best/promising practices and success stories for documentation and dissemination.

  • Develop publications and/or conference abstracts based on learnings and best practices.

  • Develop and maintain an adequate human resource plan consistent with WV policies, donor requirements and local laws and ensure proper technical and operational capacity of staff to manage and implement project initiatives.

  • Ensure right project staffs are recruited, retained, and provided with intentional opportunities, mentoring and coaching for development.

  • Staff supervision and guidance to ensure overall quality and comprehensive management of technical program.

  • Participate in initiatives to promote collaboration between WV, government, local leaders, UN and other relevant stakeholders at county and state level to improve WV visibility, partnership and networking with all relevant duty bearers.

  • Ensure diversity and team work, coach and mentor the project staff and other partners in order to build their capacity, and enhance team work for current and future program management responsibilities.

Quality Assurance:

  • Assist field staff to write, and ensure timely submission from relevant activity reports and any grant-specific reports.

  • Ensure program alignment with Technical Programme and meets minimum standards.

  • Technical support with DME team in designing, redesigning and elaborating log frames for Education programming.

  • Ensure monitoring and evaluation of the education program/projects are carried out as per LEAP requirements and phases in order to improve implementation and impact according to the project design and future programming and Market the geographic area, engage and build relationships with existing and potential donors to ensure continuity in support and funding.

  • Design strategies, partnerships and interventions to ensure project activities and implementation strategies are gender, age and ability inclusive.

  • Maintain effective projects quality assurance mechanisms, including monitoring system for tracking of projects progress against indicators and key milestones.

  • Conduct routine visits to all project sites.

  • Ensuring assessment of Education in Emergencies (EiE) responses to prevailing conflict and natural disasters affected areas in the country and design and/or advice on mitigation and response measures.

Networking, Partnering, and External Representation:

  • Represent WV at external workshops, engaging with Ministry of Education, donors and other education partners.

  • Establish partnerships with national and sub-national Education agencies, institutions and other partners.

  • Actively engage in cluster meetings at the zone and in country education sector design workshops and proposal writing.

  • Work closely with Ministry of education, War child Holland and other World Vision education projects and other sectors to enhance unified response standards.

  • Build and maintain productive working relationships/partnerships with key partners like consortium partners, Ministry of Education, Education Cluster and Relief and Rehabilitation Commission.

  • Identify and build linkages, relations, collaborations and networks with partners and other stakeholders in implementation at the Sub County and District level.


  • Minimum of Bachelor’s degree. A Masters degree in Education will be an added advantage in addition to a related field applicable to developing country.

  • At least 3-5 years of progressive work experience in humanitarian response, mainly on education in emergencies and protection in an international humanitarian emergencies or fragile country contexts.

  • Proven multi-partner management skills, especially to engage at project with local and international partners especially in a fragile context.

  • Evidence of high level written and spoken English language abilities.

  • Prior experience of working in South Sudan is an added advantage.

  • Effective in written and verbal communication in English.

  • Knowledge of Arabic will be an added advantage.


  • Understanding of humanitarian relief, recovery and development work i.e. triple nexus in fragile contexts.

  • Sound knowledge of humanitarian international standards, policies and procedures including the Red Cross and Red Crescent Code of Conduct, HAP-I Standard, ECB Good Enough Guide, Sphere Standard (Humanitarian Charter and Participation Standard), donor requirements and WV Humanitarian Accountability Framework.

  • Relevant professional experience managing and implementing large emergency response projects in Africa (assessment, proposal development, report writing and evaluation, etc.)

  • Excellent networking, relationship building and people management skills.

  • Excellent spokesperson skills.

  • Solid research, reporting, and writing skills.

  • Ability to work in difficult, insecure and stressful conditions.

  • Demonstrated ability to think, manage to plan and meet deadlines.

Work Environment/Travel:

  • Work environment: Field based position in Malakal – Greater Upper Nile

  • 50% office 50% field.

  • Due to the hardship terrain and field challenges, the position requires an able-bodied staff.

Coordonnateur - Efficacité des programmes


Contribute to promote the Ministry Quality in World Vision DRC through (1) a regular monitoring of the program/project implementation at Area Programmes and cluster levels, (2) the control of project implementation compliance with World Vision standards, (3) Highlighting the performance and impacts achieved by the programs / projects.


Leadership technique: Suivi et évaluation:

  • Mettre en œuvre des mécanismes d'assurance qualité à travers la mise en œuvre de la politique et des protocoles de suivi-évaluation, ainsi que l'utilisation efficace des outils et procédures LEAP3 (Learning through Evaluation with Accountability and Planning).

  • Assurer la mise à jour des outils de suivi et d'évaluation et des données dans le Système d’Information de World Vision)

  • Mettre à jour les tableaux de suivi des indicateurs des AP (Aire de programme) et produire des rapports analytiques montrant les preuves des résultats et des impacts.

  • Effectuer le suivi, la supervision et l'évaluation des programmes techniques

  • Conduire ou superviser les études demandées par le Cluster, y compris les études de base, l'évaluation à mi-parcours, les évaluations finales, la recherche opérationnelle, etc.

  • S'assurer que les programmes / projets des Aire de Programme soumettent mensuellement des rapports de gestion mensuels qui reflètent les indicateurs clés de la performance du parrainage.

  • Assurer un suivi régulier des enfants parrainés et une mise à jour régulière des bases de données de parrainage

  • Contribuer au niveau national ainsi qu'au niveau du cluster à l'élaboration, à la mise à jour et à la mise en œuvre de la stratégie nationale de World Vision RDC à travers la production et la fourniture de données pertinentes et d'analyses pertinentes

Apprentissage, Dissemination, Gestion des connaissances

  • Mener des recherches, des études de base, des évaluations sur le terrain à travers la conception de la méthodologie, la supervision de l'équipe, la rédaction et la dissemination

  • Effectuer des analyses de données pertinentes pour prouver les performances et les impacts des projets

  • Identifier les meilleures pratiques / prometteuses et les réussites pour la documentation et la dissémination

Développer des publications et / ou des résumés de conférence basés sur les apprentissages et les meilleures pratiques

Assurance Qualite

  • Surveiller la qualité de la mise en œuvre des modèles de projet pour s'assurer qu'ils répondent aux normes et sont susceptibles de produire des résultats et des impacts

  • Examiner les rapports d’activités techniques mensuels / trimestriels / annuels du personnel de terrain et tous les rapports spécifiques aux subventions.

  • Examiner les données fournies par le personnel de terrain et effectuer une évaluation de la qualité des données

  • Assurer l'harmonisation du programme avec le Programme Technique et répondre aux normes minimales

  • Examiner les données des Aires de Programme publiées dans le Système D’information de World Vision (Horizon) pour s'assurer qu'elles sont de bonne qualité

  • Diriger la conception et l'élaboration des cadres logiques pour les programmes techniques

  • Assurer la mise en place et la gestion d'un mécanisme de retour d'information des bénéficiaires

  • Veiller à ce que les plaintes des bénéficiaires soient collectées et traitées et reçoivent des réponses appropriées dans un délai raisonnable.

  • Veiller à ce que les plaintes soient documentées et compilées et que des statistiques en soient tirées

Mobilisation des ressources et soutien aux subventions et réponses

  • Contribuer au développement de propositions de projets (subventions et réponses) dans tout le pays en apportant des contributions du Suivi-Evaluation

Fournir un soutien au suivi et à l'évaluation des projets de subvention et des projets de réponse

Supervision et développement des capacités:

  • Superviser les agents de suivi du Bien Etre de l’Enfant

  • Superviser les spécialistes techniques au niveau des clusters

  • Coacher le personnel

  • Renforcer les capacités du personnel de terrain en matière de suivi et d’évaluation

  • Renforcer les capacités du personnel de terrain en matière d’assurance qualité

  • Renforcer les capacités du personnel en matière de rapportage


  • Diplôme universitaire dans l'une des disciplines suivantes: planification, développement, économie, statistique, démographie ou tout autre domaine connexe

  • Bonne connaissance en statistique

  • Forte capacité à analyser des données quantitatives et qualitatives

  • Bonne connaissance des logiciels de traitement de données (SPSS, STATA, Epi-Info, etc.)

  • Bonne capacité à utiliser des outils technologiques (Android, tablette, etc.) pour la collecte, le stockage et la gestion des données

  • Minimum de trois ans d'expérience dans le suivi et l'évaluation de projets

  • Capacité à mener des études quantitatives et qualitatives

  • Capacité à produire un rapport clair et concis montrant les preuves des résultats et des impacts du programme / projet

  • Capacité à encadrer une équipe

  • Solides compétences interpersonnelles et de négociation.

  • Solides compétences en matière de renforcement des capacités et de facilitation.

  • Capacité à travailler et à contribuer à un environnement de consolidation d'équipe.

  • Excellentes compétences en communication en français (oral et écrit).

  • Une connaissance pratique de l'anglais

  • Une connaissance pratique de la langue locale

Procurement Specialist, WV Sudan

*Please submit your CV in English.


World Vision Sudan has received a Euros 11 million grant to implement a Livelihoods and Agricultural Infrastructure Development Project in South Darfur State of Sudan. This three-year project is expected to contribute to the stability of the Darfur region by improving infrastructure and supporting existing and alternative livelihoods.

In this regard, World Vision is seeking a qualified and experienced Procurement Specialist with national or international in procurement for infrastructural works to ensure sound and qualitative supply chain management for infrastructure construction process and goods and supply chain for the project in compliance with KfW procurement requirements.

He/she will be expected to provide effective team leadership to co-workers and to ensure effective accountability including reporting to the donor and World Vision.


  • Developing or preparing bidding/tender documents and contracts based on the standard documents as per sourcing strategies and donor requirements, in this case, KfW procurement guidelines.

  • Preparation of Bid Analysis Documents for Procurement Committee reviews and approval as well as submission to the donor for ‘no objection’.

  • In collaboration with the chief of party and Engineering expert, provide guidance in tender evaluation for works, supplies and consulting services.

  • Provide team leadership and technical oversight on all matters of project procurement for the South Darfur Livelihood and Agriculture Infrastructure Development Project.

  • Ensure knowledge transfer of donor procurement regulations and standards to project staff at all levels, including project partners and other key stakeholders.

  • Develops and periodically update procurement plan and tracker.

  • Support and coordinate with finance department for contract payments for suppliers.

  • Compile progress reports including the cost controlling, scheduling, risks and management aspects.

  • Develop Item catalogues for the assigned categories enabling accurate procurement planning.

  • Conduct performance evaluation for the engineering the subordinate in line with World Vision policies against clear, measurable key performance measures and ensuring that individuals’ performance is managed in collaboration with the Director of People & Culture.

  • Provide capacity building, mentoring and onsite training on development of technical specification for project stakeholders.

  • Support the budgeting and re-budgeting processes as necessary.

  • Ensuring value for money (VFM) in execution of all infrastructure procurements works and collaborating with the Chief of Party appropriately.

  • Provide capacity building, mentoring and couching of local supply chain coordinator.

  • As assigned by the Chief of Party or his designate.


Proven knowledge and experience in similar projects, excellent knowledge of project cost control activities, ability to conduct and supervise major procurements (contract values between EUR 5000 up to 1 mio.) at national and or/international level, contracts management and costs control couple with excellent reporting skills is required.

Knowledge of infrastructures and engineering related procurement (such as irrigation and water harvesting infrastructure, buildings, feeder roads and bridges) is an asset.

Demonstration of professional competency, mastery of subject matter, conscientious and efficiency in meeting commitments, observing deadlines and achieving results, is motivated by professional acumen.

Must have ability to show persistence when faced with difficult problems or challenges and remains calm in stressful situations, takes responsibility for incorporating gender perspectives and ensuring equal participation of women and men in all areas of work.

Conduct all ethical and professional behaviors in refusing fraudulent and corrupt practices including but not limited to refusing gifts, favors and preferences by any stakeholder.

  • A Graduate Master degree from recognized University in thematic areas with relevance for the Project.

  • Master degree or Bachelor with equivalent experiences in Procurements and Supply Chain management, contract management and other related sectors.

  • Profound experience in procurement, project and contract management,(experience with Works contracts is a definite asset).

  • At least 10 years of post-qualification experience in procurement and contract management in similar projects at international and/or national level, preferably gained in a fragile context in Sub-Saharan Africa in the areas of infrastructures management.

  • At least 7 years of post-qualification experience in procurement of engineering works in an international development work environment, preferably in Sub-Saharan Africa.

  • Experience and demonstrated expertise in managing people and evaluating subordinates.

  • Effective in written and verbal communication in English; knowledge of Arabic; is advantageous.

Preferred Skills, Knowledge and Experience:

  • Msc./ Bsc. In Procurements and Supply Chain Management or other fields with relevance experiences.

  • Experience working in hostile/fragile context or post conflict environment.

  • Profund experience and/or proven professional in project controls and construction contracts management and definite asset.

Work Environment/Travel:

  • The position will be based in Nyala in South Darfur with occasional travel to Khartoum.

  • The position requires ability and willingness to travel domestically up to 30% of the time.

Stagiaire DME



Lance un avis de recrutement pour :

Un (1) stagiaire en Conception, Suivi et Evaluation

Localisation: Ouallam

Activités Principales

  • Aider l'équipe et les partenaires dans la définition d'indicateurs de performance accessibles en concordance avec les objectifs et résultats attendus

  • Participer au développement d'outils simples de suivi qui aident au suivi des indicateurs clés

  • Assister le Chef de Projet dans le développement d'un système (visites de terrain, échanges,) et d'outils de supervision périodique des programmes et projets

  • Participer à la préparation et l'exécution des évaluations du projet: outils de recherche et ressources humaines, exécution, rapports

  • Aider à la gestion des données et des documentations

Formation – Aptitudes – Expérience

  • Avoir un Diplôme d’Ingénieur Statisticien, Economiste, Master en statistique, démographie ou dans un domaine connexe

  • Connaissance en gestion des données ou en recherche avec une compréhension des cycles de gestion de projet

  • Capacités d'analyse, de rapportage; et compréhension de base de la conception, du suivi et de l'évaluation

  • Expérience souhaitée en gestion de projet / Aspect socioculturels et environnementaux

  • Excellente maîtrise des logiciels d’analyse des données (SPSS, Stata) de collecte de données avec les mobiles (ODK, Kobo, toolbox), du package de Microsoft, des bases de données

Les personnes intéressées doivent faire acte de candidature en ligne exclusivement via le site des emplois de World Vision Niger au plus tard le 25 juin 2021.

Composition du dossier : un CV à jour et une lettre de motivation

World Vision garantit l'égalité des chances à tous. Les candidatures féminines et celles des personnes en situation de handicap sont vivement encouragées.

Seuls les candidats retenus seront contactés.

NB: World Vision est une organisation focalisée sur l’enfant, par conséquent tout acte de candidature emporte engagement à respecter la politique de sauvegarde de l’enfant et de l’adulte bénéficiaire adoptée par l’institution. Aussi tout antécédent (action, coaction, ou complicité) relatif à la violence sur enfant ou aux mauvais traitements infligés à un enfant est une cause de rejet systématique du dossier du candidat en question.

Niamey, le 4 juin 2021.

Communication Officer



POSITION: Communication Officer: Grade Level 13

Localisation: Dakar

Number: 01

Type of Contract: Fixed-term full time contract (1 year), Open - ended full time contract after 2 years if you got a good performance

Work Context & Background:

World Vision (WV) is a Christian relief and development organization working to create lasting change in the lives of children, families and communities living in poverty. WV serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, WV’s work focuses on children, ensuring they are protected and their basic needs are met. WV Senegal has an annual operating budget of more than USD 18,7 M (FY20). WV Senegal employs roughly 250 staff.

In FY21, WV Senegal has 22 long-term Area Programs (APs) and at least 117 Projects to address the macro and micro causes of poverty while strengthening community participation, ownership and sustainability. Each Support Office (funding APs) and donors (funding Special Projects) has their own resource requirements for stories of children and communities which are to be used for marketing, fundraising and advocacy purposes. The Communications Officer will support the Communications team in tending to these requests and re-purposing content for appropriate targeted audience.

WV Senegal also has a variety of external communication channels including website, social media, and press engagement to publicize its contribution to Senegalese children’s well-being and thus strengthen WV Senegal’s image and credibility to Senegalese audiences. The Communications Officer is expected to develop contents in a variety of formats (written, visual, audio-visual) as per the Communication Manager’s assignments.

WV Senegal’s Communications team is highly regarded by Regional Communications for its heavy integration into core functions within the organization, co-leading on most initiatives of Child Protection, Advocacy, Grant Acquisition & Management (GAM), Sponsorship, and Operations. The Communications Officer will have the opportunity to learn about these functions in order to make strategic and meaningful contributions to the joint initiatives.

When needed, the Communications Officer provides support to other Communications team members in emergency communication; communication training for children, communities and non-communications staff; internal communications; and donor visits as per the Communication Manager’s assignments.

Purpose of the position:

  • To raise internal and external awareness of World Vision’s work in Senegal by supporting the Communication Manager in these core functions:

  • Creative Content: Assist Communication Manager in developing and, if necessary, design materials that showcase WV Senegal's intervention, achievements and impact, including Annual Review, Program Profiles, Policy Briefs, Fact Sheets along with other written, visual, and audio-visual resources that accommodate the work of GAM, Advocacy, Sponsorship and Operations. Provide feedback and input on visual aspects for materials produced by other non-communications teams.

  • Write fact- and evidence-based human interest and child-focused stories from WV Senegal’s working areas to share with Support Offices, donors, media partners, and relevant internal and external audiences. Uphold Safeguarding Policy when carrying out communications-related tasks, and advocate for consistent compliance by other functions and teams.

  • Public Engagement: Provide assistance in the implementation of Communications team’s own and joint initiatives to increase the engagement of targeted audiences. This includes, but is not limited to, following up with concerned functions and teams to keep up with the initiatives’ timelines.

  • Support Communications team in maintaining the operation of WV Senegal’s owned channels (website and social media pages).

  • Corporate Communication: Provide assistance in the development of Internal Communication products, including consolidation of information from program teams, writing scripts, and other tasks as assigned by the Communication Manager.


Creative Content (50%)

  • Informative and decent-looking communication products are developed and fed into WV Senegal’s engagement with Support Offices, donors, media partners, and other internal and external audiences.

  • Compelling and inspiring human interest and child-focused stories are written as testimonies of WV Senegal’s work and impact in country.

Public Engagement (20%)

  • Communication resources are produced and delivered, contributing to national public engagement initiatives and/or global movements.

  • WV Senegal’s owned channels is kept up-to-date with the organization’s updates, highlights and impact evidence.

Corporate Communication (15%)

  • Internal communication is innovative, concise, equally representing WV Senegal’s working areas and delivered regularly.

HEA Communication (10%)

  • Communication assets are curated for usage at National Office and sharing with concerned Support Office.

  • HEA-related content is created to support efforts in documentation, resource acquisition and reporting.

Other (5%)

  • As assigned by the Communications Manager


  • Bachelor’s degree in communication, public relations, journalism, infographics or equivalent

Knowledge & Skills

  • Fluent in oral communication and written skills in French and English

  • Working independently and as an active team player

  • Strong interpersonal skills with ability to interact effectively with a wide range of internal and external contacts.

  • Familiarity with or knowledge about development in rural context


  • At least three years of experience in communications or media-related field

  • Experience working in development context, a fast-paced, multi-cultural working environment

Work Environment

  • Work with various stakeholders: Support Offices; foreign visitors; staff of APs, Special Projects and other functions; community people and children.

Process of hiring

Phase 1: Written tests

Phase 2: Individual interview with a panel.


To apply, you need to send a letter of motivation addressed to the National Director of World Vision Senegal, accompanied by a CV, as following:

Internally, please go to Our People in your ESS in JOBS (Development Actions- Open Position);

Externally, go through the link

Note : Les candidatures féminines sont vivement encourages.

Deadline for application: 23 June 2021

Education Advisor



World Vision International (Rwanda) is a child focused Christian humanitarian organization implementing development programs in 29 Districts of Rwanda.

World Vision (WV) seeks to hire a highly qualified, dedicated and experienced national for the position of Education Advisor. This position will be based at the Head office in Kigali and reporting to the Chief of Party for the Homes and Communities project. Please note that this position is contingent upon funding and donor approval.

Purpose of the position:

The Education Advisor will lead the development and review of home and community strategies to improve early learning and reading outcomes for all children, especially girls and boys with disabilities. The Education Advisor will lead engagement with external agencies to ensure robust collaboration with other agencies working in the area of children’s literacy in Rwanda, and to avoid duplication of work, especially other USAID education activities. Finally, the Education Advisor will identify consultancy needs to ensure outcomes will be met, manage said consultancies, and review deliverables.

The major responsibilities:

  • Oversee and lead the development of strategies to support early childhood development positive parenting, quality materials and content and robust linkages between home-school-community to strengthen children’s literacy

  • Support approaches to include children with disability to increase at home learning and participation in community-based literacy activities

  • Provide technical support to train community-based structures to implement positive parenting and literacy activities

  • Manage consultancies for the development of educational, training or other content to deliver project results

  • Coordinate development and procurement of supplementary reading materials for children with Rwanda Education Board, Rwanda Children’s Book Organization, coordinating with external actors as needed integrating cross-cutting themes such as gender and disability.

  • Provide technical guidance on baseline instruments, review assessment results to inform strategies

  • Coordinate with key stakeholders (e.g. consultant) on a social behavior change study to foster a safer, stimulating and more supportive home learning environment

  • Adapt other existing training materials in collaboration with MINEDUC and other key early grade reading stakeholders based on a review of materials available in schools and communities to ensure gaps are filled and to eliminate duplication.

Review of Work Plans and Consultancy Needs:

  • Provide technical review and feedback on feasibility of proposed work plans; provide adjustments and recommendations as needed.

  • Identify consultancy needs for early literacy activities to ensure targets are met on time; manage consultancies and review technical deliverables in consultation with identified WVUS and relevant team member.

Partnership Engagement:

  • Engage with strategic partners, including MINEDUC, REB, and other education departments ministries (in coordination with the WV Education Technical Program Manager), key bilateral donors (USAID, DFID, JICA, etc.), and other relevant major education actors (i.e. Save the Children, Rwanda Reads, Chemonics, WFP and local organizations) to ensure coordination and collaboration in the child literacy space, and identify/develop WV’s core literacy strengths.

  • Works closely with Education Technical Program Manager at National Level to ensure the Homes and Communities project is well represented in all Education coordination meetings and other humanitarian forums at all levels.

Management and Building Capacity of Local Staff:

Build the capacity of Literacy Coordinators in literacy competencies, using the literacy-specific competencies to determine literacy learning needs for WV literacy staff, and incorporate into staff L&D plans; build the staff capacity on positive parenting, inclusive education practices and home-school-community partnerships; facilitate and develop capacity of local community structures.

Qualifications: Education/Knowledge/Technical Skills and Experience

The following may be acquired through a combination of formal or self-education, prior experience or on-the-job training:

Minimum Qualification required:

  • Master’s Degree or higher in education, international development, curriculum and instruction or related field


  • At least 10 years performing a similar role and team management experience, preferably within East Africa.

    Technical Skills & Abilities:


  • Understanding of the 5 core components of literacy instruction

  • Understanding of key challenges in child literacy in Rwanda

  • Knowledge of positive parenting strategies

  • Ability to ensure gender equality and social inclusion throughout the program

  • Experience providing educational technical support to community-based structures

  • Excellent written and verbal communication skills in English and Kinyarwanda, including proposal and report-writing skills.

  • Cross-cultural sensitivity, flexible worldview, and ability to work with a wide range of people from different backgrounds.


  • Understanding of early learning in young children (early childhood development)

  • Familiarity with inclusive education and universal design for education and ways to provide specialized support to children with disabilities

  • Understanding of how literacy skills can be sequenced in instruction of teaching and learning

  • Ability to facilitate partnerships at the national and local level to improve literacy

  • Ability to adapt curricula or based on a review of other materials available in schools and communities to ensure gaps are filled and to eliminate duplication.

  • Understand how to complement work of national literacy programs (e.g. Rwanda Education Board and USG, Education Strategic Plan activities)

  • Ability to assess, level, and focus on the capacity building in facilitators to develop supplementary reading materials themselves supplementary reading materials for children.

  • Understanding of early grade reading assessment to give input to monitoring and evaluation Education Strategic Plan processes and outputs.

  • Knowledge of the Rwanda MINEDUC and NCDA materials including early grade reading curriculum a plus and minimum standards and national parenting curriculum and the national early childhood development policy

  • Strong supervision skills, including training, mentoring, coaching, and supporting staff.

  • Excellent relationship building and people management skills.

  • Emotional maturity and ability to lead a team of professionals.


The salary is commensurate with qualifications and experience.

N.B: Women are highly encouraged to apply.

How to apply:

Should you wish to apply for this position, please go to

If this is your first time applying online via the World Vision International careers website, you will need to register an account along with your application details. This site will provide you with additional functionality, such as saved searches and email alerts. Registration requires minimal information to create your account. Further details will be collected during the application process.

All applicants must apply using our online application system, CVs received via email or standard post will NOT be considered.

In case you face any challenges in applying, please let us know on [email protected] (no applications will be accepted through this email).

The closing date for submission of applications is 22 June 2021; no late applications will be accepted.

As a child focused organization, World Vision is committed to the protection of children and does not employ staff whose background is not suitable for working with children. All employment is conditional upon successful completion of all applicable background checks, including criminal record checks.

Note that only shortlisted candidates will be contacted.

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