Communications & Knowledge Management Officer

You will be required to produce a current (within 3 months) Original Police Clearance Certificate or waiting receipt during interview in case you are shortlisted

Job Title : Communications and Knowledge Management Officer

Reporting to : Deputy Chief of Party

Work Location : Nairobi

Purpose of position

The purpose of this position is to facilitate the bringing together of people, processes, and technology to enable Tumikia Mtoto Project to change data into information, information into knowledge, and knowledge into learning and to operationalise a broad field communications agenda for both local and global stakeholders to increase the overall influence, income and impact of the project and World Vision Kenya.

Major Responsibilities

Production of Communications Resources for Tumikia Mtoto Project (Media, Internal, Emergency, Community Voice Communications) 50%

  • Develop and implement the Communications and Engagement Plan for the Tumikia Mtoto project.

  • Produce high quality, child focused, compelling and issues-oriented fundraising, advocacy and publicity materials (web-based, electronic, print, photo and video content) for effective supporter transformation, staff engagement, USAID and public engagement.

  • Produce rapid information and compelling needs and impact-focused content for partnership communications and marketing for the child wellbeing related issues.

  • Develop and publish digital content (web content & social media messaging) for the project

  • Identify story concepts, host, accompany and cover USAID, other donors, Support Offices, or VIP visits

  • Develop and maintain media contacts, pitch compelling content and position the project in influential media outlets in the national and global levels.

  • Prepare written project materials, internal newsletters, presentation materials and other communications products for the project

  • Monitor and manage reputation risk issues associated with the project and comply with World Vision risk reporting protocols.

  • Ensure World Vision brand is uniformly implemented in the project.

Knowledge Management and Quality Assurance 30%

  • Ensure that Communications and Engagement Plan and the Knowledge Management operational plan meet engagement and information exchange objectives.

  • Ensure timely & effective implementation of communication & knowledge management activities.

  • Collaborate with MEL Specialist and Deputy Chief of Party to organize learning and knowledge sharing events

  • Review reports and external marketing engagement materials for alignment to WVI and USAID KEA quality and brand

  • Design, maintain and track internal and external stakeholder database to facilitate knowledge sharing and engagement with a broad range of internal and external audiences as defined in the communications and Engagement Plan.

  • Facilitate training on communications for development skills for the staff and Local Implementing Partners

  • Develop strategic solutions to given communications challenges.

  • Conceptualization of video and graphics productions.

  • Train and position approved media spokespersons to respond to media inquiries and achieve positive coverage for the project.

  • Document and share success stories/case studies and best practices

Networking, Partnerships & Advocacy 15%

  • Liaise with the project team to map high level advocacy elements that must be considered in the Projects Communications and Engagement Plan.

  • Create relationships and connections utilizing various channels for information sharing, learning, influence to help shape and advance the communications agenda

Other 5%

  • Perform any other duty as may be assigned by supervisor or designee from time to time

  • Participate and contribute in committees and task forces as required.

Knowledge, Skills and Abilities

  • Degree in communications, media, international development, social sciences or related field.

  • Minimum five (5) years professional experience in communications, journalism or public relations 3 years of which must be in international development sector.

  • Must have a good understanding of USAID programming policies and guidelines

  • Experience in writing/communication of public health and development communication (or presentations) for non-technical audiences and in innovative communication technologies including social media.

  • Experience maintaining an electronic document repository and/or with using web-based tools to maintain collaboration spaces

  • Competent in digital platforms and devices and traditional office applications (Word, Power point and excel);

  • Must be a self-starter with proven analytical, problem solving skills and ability to work with minimum supervision.

Program Coordinator - Education & Positive Parenting

You will be required to produce a current (within 3 months) Original Police Clearance Certificate or waiting receipt during interview in case you are shortlisted

Job Title : Program Coordinator – Education and Positive Parenting

Reporting to : Technical Lead – OVC Service Delivery

Work Location : Nairobi/Kiambu

Purpose of position

The holder of this position will provide technical leadership for the USAID Tumikia Mtoto project on Education and Positive Parenting, evidence-based curricula and approaches, ensuring multisector roll-out in schools and at community level. S/he will lead in capacity strengthening of project and Local Implementing Partners (LIPs) staff to increase OVC enrolment, retention and transition of OVC and Adolescent Girls & Young Women (AGYW) in Pre School, Primary, Secondary and Vocational Education and ensure Tumikia Mtoto improves Early Childhood Development (ECD) services for OVC and their families and ensure LIPs provide appropriate referrals linking to ECD services.

Major Responsibilities

Technical Support 50%

  • Coordinate the implementation, and monitoring of all positive parenting project activities as outlined in the detailed implementation plan in line with project quality principles, standards, donor requirements.

  • Work with the LIPS, the Ministry of Education and School Management Committees to ensure all children of school going age are enrolled, retained and transitioned through the education system

  • Build the capacity of teachers in HIV sensitive case management to ensure coordinated support for CALHIVs on their adherence, pyscho social wellbeing and viral load retention.

  • Provide technical support and monitor capacity building and technical support activities to ensure effective impact.

  • Lead in the roll out of Families Matter! Sinovuyo Teens, adapt consolidated positive parenting modules for the 0-8 OVC and promote gender-transformative, positive parent/child relationships (especially for OVC and adolescents)

  • Lead in the identification, adaptation and roll out of the various positive parenting curricula for different ages, stages and special populations (e.g., CLHIV and ALHIV, AGYW and children 0-8 years).

  • Collaborate with project technical staff to include parenting-related benchmarks into LIP and County sustainability plans and household case plans

  • Develop evidence based and behavior centered positive parenting interventions tools and materials.

  • Ensure quality and minimum safeguarding standards are implemented and respected in all education sites, ensuring that all who work with children have signed and understood the Child and adult safeguarding Policy

  • Organize and facilitate training of trainers (TOTs) for partner staff on evidence-based parenting curricula that have been contextually adapted which may be introduced within family clubs or other platforms.

  • Ensure that partner staff have the knowledge and skills to successfully deliver positive parenting curricula

  • Identify and deploy tools to monitor behaviour change and household dynamics resulting from the new parenting approaches for benchmarking

  • Participate in the project design process and implementation, including but not limited to needs assessment & strategic planning

  • Coordinate with other key national stakeholders on parenting for ECD, ensuring that the project approach and activities build on and strengthen ongoing efforts.

  • Promote engagement in positive parent/child relationships.

Monitoring, Evaluation, Learning and Reporting 25%

  • Ensure project team and partner staff use the appropriate systems and tools.

  • Work with the MEL team to ensure availability of data collection and reporting tools

  • Ensure accurate and timely reporting of all education and positive parenting project activities per the Detailed Implementation Plan.

  • Support accountability through coordinating project evaluation activities and assisting LIPs in their efforts to collect and analyze project data per specified mechanisms and tools.

  • Collect information on technical assistance needs of LIPs in relation to positive parenting.

  • Monitor and report any challenges and/or gaps identified to inform adjustments to plans and implementation schedules

  • Ensure timely preparation of periodic reports and project documents in line with the donor regulations and World Vision standards.

  • Coordinate dissemination of all project deliverables (technical assistance, technical reports, training curricula) in accordance with World Vision Kenya (WVK), USAID, PEPFAR and GOK requirements.

  • Ensure documentation of best practices and innovations for donor engagement

  • Assist with identifying information for case studies and reports on promising practices.

  • Coordinate in the dissemination of best practices in Education and positive parenting and the implementation of approaches/models among the partners.

  • Work closely with the project team to assign realistic targets and budget to LIPs for all required and customized indicators.

  • Participate in monthly, quarterly and annual reviews with program teams, LIPs and stakeholders

  • Assist local implementing partners (LIPs) in their efforts to reflect on project experiences

Advocacy, Partnerships, Engagement & Networking 20%

  • Serve as the primary point person to engage the Ministry of Education in policy, buy-in, support to reach OVC and AGYW in schools and identify out of school children.

  • Link with related WVK projects and other key national stakeholders on education & positive parenting ensuring that the project approach and activities build on and strengthen ongoing efforts.

  • Represent the project in meetings at county and cluster levels, Technical Working Groups, and other events as requested, to support forging relations with the GOK, LIPs, other stakeholders, and the community.

  • Map out stakeholders at the county, sub county, ward level and to leverage on what the project will be providing and create synergy informed by a clear referral pathway.

  • Conduct County government engagements to influence budgeting

Other 5%

  • Perform any other duty as may be assigned by supervisor or designee from time to time

  • Participate and contribute in committees and task forces as required.

Knowledge, Skills and Abilities

  • Bachelors degree in Education, Early Childhood Education, Special Needs Education, Social Sciences, Gender, Psychology, Public Health or a related field.

  • A Masters degree or a post graduate training in a relevant field is an added advantage

  • Minimum 6 years professional field experience in parenting and early childhood stimulation programming in an HIV/OVC context.

  • Experience working with local partners in promotion of positive parenting and education for OVC and AGYW.

  • Expertise in programming for OVC, DREAMS, positive parenting interventions, early childhood stimulation, and/or HIV service delivery.

  • Experience working with and/or managing USAID OVC & DREAMS projects.

  • Excellent understanding of GOK structures and systems.

  • Experience in partnership strengthening with a focus on vulnerable populations especially orphans and vulnerable children, adolescent girls and young women, and ECD

  • Experience in working with partnerships, including the national government, county governments, civil society, donors and local communitys structures;

  • Proficient in MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, information and budget management systems, knowledge-sharing networks.

  • Excellent communication and presentation skills

Communication Officer



POSITION: Communication Officer: Grade Level 13

Localisation: Dakar

Number: 01

Type of Contract: Fixed-term full time contract (1 year), Open - ended full time contract after 2 years if you got a good performance

Work Context & Background:

World Vision (WV) is a Christian relief and development organization working to create lasting change in the lives of children, families and communities living in poverty. WV serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, WV’s work focuses on children, ensuring they are protected and their basic needs are met. WV Senegal has an annual operating budget of more than USD 18,7 M (FY20). WV Senegal employs roughly 250 staff.

In FY21, WV Senegal has 22 long-term Area Programs (APs) and at least 117 Projects to address the macro and micro causes of poverty while strengthening community participation, ownership and sustainability. Each Support Office (funding APs) and donors (funding Special Projects) has their own resource requirements for stories of children and communities which are to be used for marketing, fundraising and advocacy purposes. The Communications Officer will support the Communications team in tending to these requests and re-purposing content for appropriate targeted audience.

WV Senegal also has a variety of external communication channels including website, social media, and press engagement to publicize its contribution to Senegalese children’s well-being and thus strengthen WV Senegal’s image and credibility to Senegalese audiences. The Communications Officer is expected to develop contents in a variety of formats (written, visual, audio-visual) as per the Communication Manager’s assignments.

WV Senegal’s Communications team is highly regarded by Regional Communications for its heavy integration into core functions within the organization, co-leading on most initiatives of Child Protection, Advocacy, Grant Acquisition & Management (GAM), Sponsorship, and Operations. The Communications Officer will have the opportunity to learn about these functions in order to make strategic and meaningful contributions to the joint initiatives.

When needed, the Communications Officer provides support to other Communications team members in emergency communication; communication training for children, communities and non-communications staff; internal communications; and donor visits as per the Communication Manager’s assignments.

Purpose of the position:

  • To raise internal and external awareness of World Vision’s work in Senegal by supporting the Communication Manager in these core functions:

  • Creative Content: Assist Communication Manager in developing and, if necessary, design materials that showcase WV Senegal's intervention, achievements and impact, including Annual Review, Program Profiles, Policy Briefs, Fact Sheets along with other written, visual, and audio-visual resources that accommodate the work of GAM, Advocacy, Sponsorship and Operations. Provide feedback and input on visual aspects for materials produced by other non-communications teams.

  • Write fact- and evidence-based human interest and child-focused stories from WV Senegal’s working areas to share with Support Offices, donors, media partners, and relevant internal and external audiences. Uphold Safeguarding Policy when carrying out communications-related tasks, and advocate for consistent compliance by other functions and teams.

  • Public Engagement: Provide assistance in the implementation of Communications team’s own and joint initiatives to increase the engagement of targeted audiences. This includes, but is not limited to, following up with concerned functions and teams to keep up with the initiatives’ timelines.

  • Support Communications team in maintaining the operation of WV Senegal’s owned channels (website and social media pages).

  • Corporate Communication: Provide assistance in the development of Internal Communication products, including consolidation of information from program teams, writing scripts, and other tasks as assigned by the Communication Manager.


Creative Content (50%)

  • Informative and decent-looking communication products are developed and fed into WV Senegal’s engagement with Support Offices, donors, media partners, and other internal and external audiences.

  • Compelling and inspiring human interest and child-focused stories are written as testimonies of WV Senegal’s work and impact in country.

Public Engagement (20%)

  • Communication resources are produced and delivered, contributing to national public engagement initiatives and/or global movements.

  • WV Senegal’s owned channels is kept up-to-date with the organization’s updates, highlights and impact evidence.

Corporate Communication (15%)

  • Internal communication is innovative, concise, equally representing WV Senegal’s working areas and delivered regularly.

HEA Communication (10%)

  • Communication assets are curated for usage at National Office and sharing with concerned Support Office.

  • HEA-related content is created to support efforts in documentation, resource acquisition and reporting.

Other (5%)

  • As assigned by the Communications Manager


  • Bachelor’s degree in communication, public relations, journalism, infographics or equivalent

Knowledge & Skills

  • Fluent in oral communication and written skills in French and English

  • Working independently and as an active team player

  • Strong interpersonal skills with ability to interact effectively with a wide range of internal and external contacts.

  • Familiarity with or knowledge about development in rural context


  • At least three years of experience in communications or media-related field

  • Experience working in development context, a fast-paced, multi-cultural working environment

Work Environment

  • Work with various stakeholders: Support Offices; foreign visitors; staff of APs, Special Projects and other functions; community people and children.

Process of hiring

Phase 1: Written tests

Phase 2: Individual interview with a panel.


To apply, you need to send a letter of motivation addressed to the National Director of World Vision Senegal, accompanied by a CV, as following:

Internally, please go to Our People in your ESS in JOBS (Development Actions- Open Position);

Externally, go through the link

Note : Les candidatures féminines sont vivement encourages.

Deadline for application: 23 June 2021

Senior Finance Officer

Purpose of the position:

Responsible for accounts payable and ensuring accountability through good cash flow and balance sheet management and ensure effective utilisation and safe guarding of assets.

The position will also oversee all East Africa Regional Office (EARO) grant projects financial management and processes.

Communicate World Vision's Christian ethos and demonstrate a quality of spiritual life that is an example to others.

Major Responsibilities:

Accounts Payables (25%)

  • Oversee the accounts payable function by reviewing and posting the transactions into SUN System according to World Vision (WV) policies and deadlines.

  • Raise queries on review done and follow-up with the financial accountants for prompt clearance.

  • Review the cheques /online payments with supporting documentation

  • Review monthly creditor reconciliations and submit for approval by the Senior Finance and Administration Manager

  • Liaise with other departments to set up Service Level Agreements (SLAs) and ensure compliance.

Fiscal accounting, compliance, monitoring and reporting (25%)

  • Review reconciliations (vendor reconciliations) and ensure reconciling items remain current.

  • Prepare monthly draft cover memo and present in the monthly management review meeting.

  • Upload financial reports onto the Field Financial Reports (FFR)database monthly within the timelines provided for reports as assigned.

  • Oversee Treasury Management by reviewing cash flows to ensure enough funds are requested from Global Center (GC), appropriate cash level maintained as provided in the Field Finance Manual and sufficient amounts are hedged.

  • Prepare and send monthly departmental reports to the departmental heads and solicit for explanations for variances.

  • Coordinate the year-end process as provided in the Year-end memo from Global Center (GC)

  • Oversee all EARO grant projects financial management and processes

Management of Office budget (15%)

  • Coordinate with the various departmental heads to obtain the planned activities & supplies (travel, conferences, laptops etc.) for incorporation into the budget.

  • Prepare annual CORE budgets within the guidelines as provided by the GC and submit for review.

  • Prepare quarterly expenditure forecasts for review and submission to the Global Centre.

  • Provide budget approval for expenditure requests (PRF, LPO, and Travel Requests) upon confirmation of budget availability.

  • Analyse variances and ensuring adequate controls on expenses are maintained.

Balance Sheet Management (10%)

  • Review aging analysis for correctness and follow-up with relevant staff to ensure account allocation is done monthly.

  • Review balance sheet listing reports by the financial accountants to ensure that all balances are properly supported.

Technical SUN system specialist (10%)

  • Oversee the implementation of SUN System and related upgrades. Evaluate and proposed changes in light of existing policies and provide feedback to the FRSC (Financial Resource Services Centre)

  • Responsible for SUN System Administration, manage the Super User password and assign rights to other users

  • Trouble shooting SUN System and resolution of any issues in liaison with FRSC SUN Technical team in the Manila Office.

People Management, Capacity & Policy Development (10%)

  • Setting and monitoring targets for direct reports

  • Provide training and induction to finance and non-finance staff in financial systems and procedures to ensure optimal productivity and compliance.

  • Coordinate inter office preapproval and settlement advice

  • Research and recommend programs, policies and procedures to improve the effectiveness and efficiency of the accounts function

Others (5%)

Any other duties as assigned by the Supervisor


  • Bachelors degree in Commerce or related field as well as CPAK /ACCA II qualification

  • 5 yearsexperience in finance and accounting role preferably in the humanitarian sector

  • Prior supervisory experience

  • Solid knowledge of accounting principles, financial systems, budget/cash-flow monitoring and internal accounting controls

  • Must have good working knowledge of computerized accounting software, preferably Sun Systems & Vision literacy in using Microsoft Office programs.

Additional work experience required

  • Ability to work in a cross-cultural environment

  • Able to solve complex problems and to exercise independent judgment

  • High professional ethics and integrity

  • Good interpersonaland people managementskills

This role is based at the World Vision East Africa Regional Office(EARO)in Karen, Nairobi. Domestic and international travel may be required.

Position closes on 29th June 2021.

Geographical Information Systems Officer

You will be required to produce a current (within 3 months) Original Police Clearance Certificate or waiting receipt during interview in case you are shortlisted

Job Title : Geographical Information System (GIS) Officer

Reporting to : Integrated Health & WASH DM&E Coordinator

Work Location : Nairobi

Purpose of position

To lead and strengthen the GIS system for World Vision Kenya Technical Programs, build staff capacity in collecting GIS data as well as building and updating the Organizations geodatabases. The Officer publishes Programmes and Projects areas atlases that present comprehensive view of natural conditions and socio economic activities as well as implement WVK Web/Internet based GIS for access by all the stakeholders and donors, including mapping of the WASH universal coverage areas.

Major Responsibilities

GIS Development and Compliance 40%

  • Develop/rollout GIS system and databases for all World Vision Kenya Technical Programs.

  • Coordinate GIS efforts from the National office, Regional and the Program areas

  • Participate in development of WASH GIS monitoring tools and incorporate spatial analysis into the methodologies so that change can be visualized spatially

  • Develop specifications for additional GIS and GPS related hardware and software

  • Produce maps and data for Programs and Projects especially for the WASH universal coverage program areas. This includes mapping of all water and sanitation facilities/infrastructure

  • Design and update WASH GIS database, applying additional knowledge of spatial feature representations.

  • Coordinate GIS databases maintenance as per international standards

  • Ensure that GIS business processes, standards and policies developed in coordination with other WVK entities are effectively and consistently used by WASH staff.

GIS Data Collection, Analysis, Management and Reporting 35%

  • Field visits to monitor GIS operationalization in programs/projects, and specifically in WASH.

  • Coordination of collection and validation of WASH GIS data on SDG6

  • Conduct research to locate and obtain existing databases.

  • Analyze spatial data for geographic statistics to incorporate into program documents and national level reports.

  • Compile geographic data from a variety of sources including customer surveys, field Observation, satellite imagery, aerial photographs, and existing maps.

  • Prepare, update, and distribute GIS maps and new information within the organization

  • Prepare and provide GIS reports which are evidence-based, based on the data collected from the project areas and share with the programs and staff for sharing with the stakeholders in a simple maps depicting change/impact

  • Maintain inventory of system maps as related to GIS (converts from CAD when necessary)

Capacity Building (15%)

  • Keep current with new GIS and GPS information and technology (updates the systems)

  • Prepare training materials and make presentations to WVK Staff and partners

  • Guide GIS system users in creating requirements for GIS Software

  • Writes documentation to support software

  • Train NO and Field staff on emerging systems in GIS and support their operationalization.

Advocacy, Engagement and Networking 5%

  • Ensure high quality presentation of GIS products to WVK staff, donors, NGOs, Government and other stakeholders.

  • Linkages with partners (NGOs, County and National government, church, bilateral and multilateral agencies) in resources mapping for development

Other 5%

  • Perform any other duties as may be assigned by the supervisor or designee from time to time

  • Attend and lead daily devotions.

Knowledge, Skills and Abilities

  • Bachelor's degree in Geomatics/ Geospatial Engineering, Geographical information systems, Geography or Environmental studies, Water/ Environmental Engineering or a related course with post graduate training in GIS.

  • At least 3 years’ experience in conceptualization and preparation of maps and other cartographic products using ArcGIS systems with a working knowledge of the latest version of the software, i.e., ArcGIS 10

  • Must demonstrate ability to design methodologies for collecting GIS data, manage spatial datasets, and maintain the strictest confidentiality of sensitive data, while ensuring protocols for usage and licensing of procured GIS datasets/softwares are carefully followed;

  • Experience in concepts/proposal development for GIS related initiatives will be an added advantage

  • Demonstrate ability to use open source GIS software for data Analysis and presentation

  • Experience in development and deployment of GIS mobile to web data collection tools.

  • Analytical skills for GIS data

  • GIS data visualization skills preferably Tableau, Power BI or any other emerging applications

  • Geodatabase development and management

Network Telecommunications Lead Engineer

*Preferred position location: Dakar, Senegal or Ghana. Other locations to be determined by home country of successful candidate in the West Africa Region where WVI is registered to operate.

*Please submit your CV in English.


Lead Network/Telecom Engineers are responsible for the entire lifecycle of Network and Telecommunications global solutions and platforms. They participate in capacity planning, support the creation and the maintenance of network disaster recovery plans and monitor network performance activities. They lead technical design and development of regional and global Network/Telecommunications solutions and platform projects. They work on systems/issues that are highly complex in nature.

Individuals within the Network & Telecommunications job family are primarily responsible for the entire life cycle of Network and telecommunications global solutions and platforms, including: research and development, planning, implementation, operations, analysis, and technology migration for video, voice, and data communication systems worldwide. The operational roles participate in capacity planning, support the creation and the maintenance of network disaster recovery plans and monitor all network performance activities. They screen the network for attempted intrusions as well as design and implement appropriate network security measures and procedures. This job family is also

responsible for the development, design, installation, configuration, upgrade, maintenance and evaluation of telecommunication solutions. The most senior level in this job family works closely with Architects in developing the strategic direction and building the architecture blueprint for this domain.

This job family is responsible for the design, implementation and operation of global network management systems and network operation center, including FCAPS management capabilities (Fault, Configuration, Accounting, Performance and Security), among others. They are routinely involved with the configuration and maintenance of physical and logical network components.

Responsibilities in the telecommunications area may include emerging access technologies to be implemented in the field such as Wireless, Fiber, Satellite, Mobile networks, etc, as well as enterprise solutions in Unified Communications, Video and Telepresence, etc., developing call flow designs and call routing transfer procedures based on capacity, availability requirements and network rules, as well as evaluating the impact on applications. They also coordinate service requests for repair and maintenance of network telecommunication and equipment, and order voice, video, and data telecommunications for new locations and moves/adds/changes to existing services. Individuals provide Level 2 and 3

support for network or telecommunication issues that come through the customer service center. Senior professionals within this job family are additionally involved with architecture, planning and designing the network infrastructure and enterprise global network solutions.

This job family is also responsible for the persistent research in the industry of emerging technologies that can be built into innovative global solutions to positively impact the business. As such, a high level of expertise is expected at the end of the career progression, in the areas or domains such as: Wireless Communications, Data center networking, Routing and Switching, Access and Wan Technologies, Network and Telecom Security, Unified Comms (voice) and Telepresence (video).

Individuals in this job family demonstrate a high level of knowledge surrounding networks, telecommunications, and display strong troubleshooting skills. They are skilled in the use of network diagnostic tools and software aids for the investigation of problems. They must keep abreast of new technologies and may identify and implement new technologies and processes that improve the reliability, efficiency and availability of the communications environment.



  • Designates direction for LAN/WAN, internet, wireless, and remote access services.

Project Planning:

  • Participates in short- and long-term planning to meet requirements.


  • Works with client teams to gather requirements.

  • Creates and collaborates with cross functional teams to come up with build design documents that can be implemented.

  • Determines requirements impact on existing architecture, work processes and systems.

  • Ensures proper communication/ review of requirements and integration for impacted areas.

  • May participate in technical design review of applicable global projects.

  • Explains to non-SME's how the proposed solution will support their requirements.


  • Coordinates and leads the deployment and review of new, modified or enhanced system hardware and software components or services.


  • Plans and monitors the installation, configuration and maintenance of network architecture such as WAN and LAN.

  • Researches, analyzes and recommends the implementation of software or hardware changes to rectify any deficiencies or to enhance performance.

  • Works with other technical staff to ensure connectivity and compatibility between systems.


  • Configures and maintains routers, switches and hubs for the enterprises’ telecommunication network.

  • Plans, updates and validates voice network configurations.

  • Coordinates the deployment of new telecommunications components and services with the client and support teams.

  • Certifies the functionality of telecommunications components and services.

  • Ensures capacity planning is performed according to specifications.

  • Develops and implements strategies to identify future client and technology bandwidth and capacity needs.

Audio & Videa Conferencing:

  • May lead the planning and coordinating the resources for audio and video conferencing.

  • Sets-up and conducts multiple-point conferencing for meetings, sharing of documents, computer displayed information and whiteboard.

FCAPS Management (Fault, Configuration, Accounting Performance, and Security):

  • Analyzes network/telecom activity and problems to discover and prevent systematic errors.

  • Recommends network design changes/enhancements for improved systems availability and performance.

  • Analyzes facilities bandwidth requirements and system interdependencies.

  • Develops capacity planning models.

  • Assesses network performance to ensure that it meets the present and future needs of the business.

Customer Support:

  • Provides support for connectivity or related network/ communication issues for the user community.

  • Provides documentation, training, and guidance for computing system clients and programmers.

  • Provides responsive support for problems found during normal working hours as well as outside normal working hours.

Production Support:

  • Provides Level 2 and 3 support.

  • Troubleshoots, diagnoses, and resolves problems.

  • Documents problems and resolutions for future reference.

Policies, Processes & Standards:

  • Adheres to policies, processes and standards.

Business Continuity:

  • Assists in the development of a comprehensive disaster recovery plan.

  • Assists in the development of disaster recovery plans with service providers and network carriers.


  • Assesses service performance risks and provides input for contingency planning.

Vendor Management:

  • Works with vendors to resolve network/telecommunications problems.

  • Assists in negotiation efforts for contracts with external vendors or individuals.

  • Ensures that external parties are adhering to contract requirements.

  • Notifies management when contract requirements are not being met.

  • Reviews all invoices and resolves discrepancies.


  • Conducts technical research on network / telecommunications upgrades and components to determine feasibility, cost, time required, and compatibility with current system.

  • Evaluates, selects and implements tools to improve the quality and effectiveness for monitoring/ administration tasks and enhance security levels.


  • Bachelor’s degree or technical institute degree/certificate in Computer Science, Information Systems, or other related field. Or equivalent work experience.

  • CCNA or equivalent experience.

  • Typically requires 5 – 7 years of relevant IT work experience.

  • Willingness and ability to travel domestically and internationally, as necessary.

  • Effective in written and verbal communication in English.

  • Experience with VSAT (Satellite Communications) and Meraki.

  • Preferred experience in Cisco Switches and Firewall.

  • Fluent in other languages especially French.

Program Officer - Health

You will be required to produce a current (within 3 months) Original Police Clearance Certificate or waiting receipt during interview in case you are shortlisted

Job Title : Program Officer - Health

Reporting to : Health & Nutrition Technical Manager

Grade Level : 15

Work Location : Nairobi, Karen

Purpose of Position

To provide Programmatic and Technical support to field staffs implementing Maternal, Neonatal and Child health (MNCH) Project toward the attainment of child-well-being outcomes and donor requirements.

The position will also serve the role of Resource Acquisition for Health as well as Advocacy, Networking and Engagement with Strategic & New Partnerships Development within the Health sector as well as ensuring existing donor retention.

To effectively communicate World Visions Christian ethos and demonstrate a quality of spiritual life that serves as an example to others

Major Responsibilities

Programmatic and technical support for MNCH 30%

  • Provide strategic and technical support to implementation of health grants and sponsorship projects

  • In liaison with field staff, ensure timely development and implementation of work plans and budgets for the health grants

  • Ensure project implementation is in line with donor guidelines, timelines and targets

  • Ensure all MNCH interventions are implemented within schedule, plans and budgets

  • Ensure timely implementation and expenditure level reviews to track and manage work plans and budgets

  • Provide programmatic support to WVK regional offices based on their need

  • Oversee integration of MNCH into WASH interventions for increased impact

  • Maintain relationship with donors and respective Ministry of Health Divisions

  • In liaison with procurement and finance ensure timely procurement of program items

  • Support Health interventions during emergencies.

Quality assurance for programmatic Designs, Assessments, Monitoring, Evaluation and Learning processes 25%

  • Ensure project work plans, progress reports are shared with donor as per approved agreement

  • Provide technical support during Health Surveys/evaluations, baselines and assessment to ensure quality check with methodology, tools and the entire process.

  • Ensure Health project designs and/ or re- designs are done in accordance with donor guidelines, standards, WV standards and Health programming strategies and GoK guidelines while responding to community needs and contexts.

  • Ensure both financial and program reports are in line with donor policies and reporting guidelines and are submitted to the donor as per agreed timelines

  • Provide technical support to ensure that findings from project assessments and evaluations inform the subsequent programme designs

  • Coordinate implementation research within the various projects, documentations and publications

  • Ensure project documentation, reflection and learning to ensure achievement of project objectives and shared with donor, MoH and other stakeholders.

  • Facilitate establishment of an effective M&E system for the project by integrating/mainstreaming with existing systems including KHIS.

  • Ensure ongoing monitoring of health projects using the set standards and utilization of MOH tools.

  • Ensure proper, adequate and quality record/document filing as per standard operating procedures including M-Drive repository

Fundraising and proposal development 20%

  • Participate in engagement for fundraising purposes

  • Participate in proposal writing as per call

  • Strive to scale existing projects by enhancing every existing opportunity

  • Support fundraising initiatives by providing information on Maternal, Neonatal and Child Health to the Resource Acquisition and Management department

Capacity Building 15%

  • In collaboration with field staff and MOH carry out capacity assessment gaps and plan capacity building for project staff

  • Capacity building of Project staff on integration of Maternal, Neonatal and Child Health Project activities

  • Support induction of new project staff

  • Work with County MOH to conduct training and support supervision to targeted groups on Maternal, Neonatal and Child Health projects empowerment and sustainability training sessions.

  • Support Health team in analysing and interpreting Health data for programmatic use.

  • Review and build capacity of project staff to ensure quality reporting

Donor and Partner Engagement 5%

  • Lead constant, consistent and quality donor communications, engagement and updates

  • Ensure WVK visibility and participation in the respective Technical working groups, Interagency Coordinating Committees and other networks at National level.

  • Maintain coordination with relevant stakeholders who are crucial in the implementation of the projects

  • Ensure documentation and project learning are disseminated to relevant stakeholders

Other duties 5%

  • Perform any other duty as may be assigned by supervisor or designee from time to time

Knowledge, Skills and Abilities

  • Bachelors degree (Public Health, Nursing, Clinical medicine, Community health or related field.

  • A Masters degree in relevant field is an added advantage

  • Minimum of 5 years experience of successfully designing, implementing, monitoring and evaluation of Maternal Neonatal and Child health in development projects.

  • Experience on specific MNCH that may include but not limited to EPI, FP, Malaria, HIV&AIDS and TB

  • Experience with Kenya Health Information System is an added advantage

  • Additional training in monitoring and evaluation of health projects will be an added advantage;

  • First-hand experience health programming in complex emergencies is an added advantage

  • Good understanding of Ministry of Health Structures at National and County levels.

  • Experience implementing Maternal, Newborn and Child Health Interventions

  • Significant experience working with an NGO environment, community and peoples groups, state institutions etc.

  • Computer literate.

  • Ability to take initiative and work under minimum supervision

  • Ability to work in a complex environment with multiple tasks, short deadlines and intense pressure

  • Sensitive to multi-cultural differences

  • Energetic and positive attitude with strong interpersonal skills

  • Excellent communications skills and understanding of knowledge management approaches and mechanisms

  • Excellent presentation skills

  • Flexible, team player and result oriented

Chief Operating and Technology Officer (COTO)

*Position location to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI/VF is registered to operate.

*Please submit your CV in English.


The Chief Operating and Technology Office (COTO) will work in partnership with the VisionFund Network (total staff of approx. 7,200) to seek to impact 4m children per year, currently, and up to 30m by 2030. The role will support the Vision Fund International (VFI) President and CEO and the Regions in delivering an Annual Operating Plan of Net Income before Donations, of circa USD5m+. As a member of the Senior Leadership Team, the COTO drives Operational Excellence and digital transformation through change management initiatives that build the capacity of the 28 MFIs to deliver on Our Promise and on VisionFund’s 2030 strategy. As a Christian leader, the COTO will develop and build a strong team to

ensure a coordinated delivery of MFI and client centric products, services and expertise to support the field operations and drive efficiency.


Senior Leadership Team membership and global responsibilities:

  • Be a core member of VFI senior leadership team and contribute towards the overall progress of the ministry.

  • Foster an organizational culture of Performance, Operational Excellence and Accountability based on VisionFund/World Vision Core Values, vision and mission.

  • Ensure ongoing change management and strategic priorities drive resource allocation that can deliver increased impact and target benefits, in alignment with global priorities and strategy.

  • Role modelling Christian Leadership and Core Values.

  • Represent the organisation in the global governance structure (VFI Board and Committees).

Strengthen operations and build capacity in the MFIs by developing global standards, Operational Excellence and digital transformation:

Lead on Operational Excellence by ensuring strategic, responsive and coordinated provision of global products and services to the VisionFund:

Network through a range of teams:

  • Technology and Digital Transformation

  • Data Management

  • Product Delivery and Execution

  • Sales and Branch Productivity

  • Frontline staff training

Operationalise and ensure ongoing application of an efficient framework for strategic initiatives and business processes implementation and the coordination of all stakeholders’ efforts.

Eliminate siloes and foster cross-collaboration to achieve effectivess programmes that support MFIs’ day-to-day field operations.

Develop and support the deployment of product and service offerings that facilitate the realisation of our strategy.

Deliver simple, efficient, innovative and secure technology & operational services to the Network that mitigate operational risk and increase efficiency.

Develop and leverage centres of excellence that drive operational excellence and deliver excellent client experience to create clear distinctives for VisionFund and value for clients.

Strengthen and increase MFI productivity across the VisionFund Network through a coordinated approach with regional and country teams.

Develop and drive digital transformation and data services throughout the organisation, setting the vision and drawing stakeholders together on this journey.

Leadership, guidance and support to the Team for personal/team development and wellbeing (personal, professional and spiritual):

  • Inspire and align leaders of the various teams and influence the performance of the same.

  • Nurture the spiritual and professional development of direct reports and team members.

  • Instill and encourage a strong servant and service culture in leaders and their teams; role modelling Christian Leadership and Core Values.

  • Provide feedback and coaching to direct reports and team members.


  • COO experience or strong operating skills in microfinance or banking delivering operational excellence.

  • 15+ years’ work experience in a global, matrix-managed organisation.

  • 5+ years’ experience managing people at a senior level.

  • Experience delivering digital transformation (especially core banking systems and digital solutions).

  • Experience working in a multinational and multicultural environment with proven cross-cultural effectiveness.

  • Consultancy experience (internal or external) is desirable and a proven ability for spotting improvement opportunities and making those happen in a complex and dynamic environment.

  • Solid strategic leadership skills preferably gained in financial services, microfinance experience an advantage.

  • Good written and verbal communication skills and strong at influencing.

  • Able to lead and manage a virtual team.

  • Ability to analyze, recommend solutions, mentor and guide people.

  • Proven organisational skills and able to ability to manage change programmes.

  • Must be able to simultaneously manage multiple priorities, projects and stakeholders.

  • A minimum of a university degree (ideally a Master’s degree) in in Finance, Business, Economics, ICT, Engineering or equivalent level of knowledge demonstrated through relevant experience.

  • French or Spanish fluency would be a plus.

Preferred Skills, Knowledge and Experience:

  • Project management experience working to recognized PM methodologies is preferred.

  • French or Spanish fluency would be a plus.

Work Environment/Travel:

  • The position requires ability and willingness to travel up to 25% of the time.

  • Ability to use computer, attend meetings, travel abroad.

Chief Risk Officer, VisionFund International

*Position location to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI/VF is registered to operate.

*Please submit your CV in English.


The Chief Risk Officer (‘CRO’) is a newly created senior management role within the Global Centre of VisionFund International, World Vision’s microfinance subsidiary. Reporting directly to the CEO, the CRO is responsible for global enterprise risk management, which includes oversight and leadership of all risks and compliance to policies across the VisionFund network of 28 microfinance institutions (MFIs). The role oversees, among other things, roles accountable for Corporate Governance, Credit Risk Policy, Information Security and Physical Security. To manage this, the CRO will set global risk strategy and oversee, manage and align the risk management frameworks, policies, tools and practices globally. The CRO must also drive a culture in which Risk and Compliance have sufficient voice and are embedded in all key decision-making processes. The Risk function is a strategic function that steers business direction and strategy, and ensures the long-term resilience of VisionFund. The Compliance function is also vital for operations in the MFI network. The CRO will manage a team and attend on the VFI Board committees.


The CRO is responsible for running the Risk and Compliance department. The Risk and Compliance department is the second line of defence for VisionFund to the risks that arise from its operations.

The first line of defence to these risks is the responsibility of operational management within both the MFIs and Global Centre. The Risk and Compliance teams’ responsibilities are therefore to ensure that the MFIs and Global Centre operate with due regard to risk.

The key risks areas within VisionFund include:

  • Operational

  • Liquidity

  • Credit

  • Insurance / other product (E.g. Savings / Remittances)

  • Reputational

  • Capital

  • Strategic

  • Mission

  • Country

  • People

  • Legal Compliance / Regulatory

  • External Risk

  • Technology

The management of these risks is achieved via the below responsibilities.

Maintain and develop the risk management strategy, policy, frameworks, tools and practices:

  • Guide and support internal VFI departments and teams with risk mapping and the development risk mitigation plans.

  • Responsible for the periodic review of the effectiveness VisionFund’s risk management infrastructure.

  • In conjunction with the CEO and Audit & Risk Committee, defines and sets VFI’s Risk Appetite and Risk Profile at a global level and works with local in-country Boards for the local businesses to underpin VisionFund’s strategy and plans.

  • Ensure that VisionFund has an approved written risk management strategy, policy and frameworks which are consistent with the VisionFund business strategies, capital strength and management expertise.

Ensure appropriate implementation of the strategy and policies globally – both at MFI and Global Centre level:

  • Oversee the implementation of and adherence to risk control frameworks, policies and business standards aligned with VisionFund policies and procedures in risk.

  • Provide appropriate guidance, challenge and advice to the MFIs’ executive management on all risks that they own and that they have accountability to manage.

  • Responsible for training in risk management globally.

  • Manage the development and regular testing of VisionFund Business Continuity and Disaster Recovery Plans and ensure that they are formally approved by the Board of Directors. Report on all events on system failures and other emergency issues.

  • Ensure appropriate global minimum standards of credit are adhered to by all MFIs and establish and enforce appropriate credit risk limits and credit product structuring.

Monitoring and reporting of compliance with VisionFund’s risk policies and frameworks:

  • Work with Internal Audit to ensure that the risk based audit approach taken is not susceptible to gaps in the risk management process. As part of the continuous improvement loop, participate in internal audit finding reviews to help identify areas of existing or potential risk to be addressed.

  • Monitoring risks should be a continuous process and undertaken on a formal and informal basis. The CRO is responsible for keeping abreast of activities globally that may impact on the ability of VisionFund to operate successfully.

  • Develop regular risk reporting for each function that provides functional heads with the quantitative measures identified with respect to risk exposure and control compliance.

  • Perform stress testing and modelling of risks where appropriate.

  • In the event that the risk indicators are outside of established limits, or there is a breach of controls, discuss and document the specific issues with the functional heads responsible. All such failings must be highlighted in any risk reports at both Executive Management and Board levels. In addition, the CRO should ensure that Internal Audit are alerted.

  • Prepare a monthly and quarterly risk reports for use at the Senior Management meetings, Management Risk Committee and Board ARC Committee that provides an overview of the risks faced by VisionFund together with recommended actions where appropriate. The report should include a monthly risk dashboard that provides key risk indicators with respect to risk exposure (against defined limits) and control compliance as well as stress testing results. Such reports should also provide a view and opinion of the ratios over defined time periods e.g. weekly, monthly, quarterly, annually.

Ensure that Risk and Compliance considerations are properly reflected in the decision-making processes of VisionFund. Represent Risk and Compliance in these processes:

  • Work to feed in the voice of Risk in developing VFI's Finance and Business strategies including integration between the VFI and MFI strategies, business and financial plans. Working with the Regional Finance teams, ensure the development of the MFI strategies and plans are aligned to VFI Risk tolerances and appetites, and are achievable.

  • Responsible for consulting and advising on actions to address significant risk issues and events, table recommendations to the risk committee for approvals.

Executive committee participation in board committees and appropriate management committees.

The CRO is also responsible for the good corporate governance of VisonFund. This is achieved by designing and implementing an appropriate governance framework; managing the formation of and appointments to boards and committees;

designing and managing the use of delegated authorities; and developing the monitoring procedures to ensure adherence.

In collaboration with OCS, responsible for the development and implementation of a corporate security strategy for MFIs and VF network.

Responsible for the day-to-day management of the Risk and Compliance teams:

  • Lead, manage and develop talent for future organisational needs.

  • Ensure all work and influence is in alignment with VisionFund's vision and mission, and that World Vision's values are embedded in everything done.


  • Minimum 15 + years' experience in banking or financial institutions, specifically with a minimum of 10 years’ experience in risk management and compliance at a senior management level.

  • 5+ years’ experience in a Credit policy / underwriting / Credit operations / MIS function.

  • Broad risk management knowledge including fraud and operational risk management and the ability to lead risk governance and control through recognized frameworks.

  • Experience of operating at senior management and board level.

  • Proven ability to develop and implement risk strategy in a multinational organisation.

  • Experience of compliance and regulatory environments.

  • Ability to be cross culturally sensitive through awareness of cultural differences, persuasive with good negotiating style to achieve the buy in of key stakeholders and partners.

  • Must have high integrity and must be approachable.

  • Professionally Qualified Accountant and/or other relevant qualifications such as masters or MBA.

  • English fluency.

Preferred Skills, Knowledge and Experience:

  • Graduate from an International Business School (Master's level).

  • Microfinance and loan underwriting experience.

  • International experience in emerging/developing markets.

  • Experience of chairing executive committees.

  • Knowledge of either French or Spanish.

Work Environment/Travel:

  • The position requires ability and willingness to travel internationally up to 30% of the time.

  • Ability to use computer, attend meetings, travel abroad.

Global Asset Management Director

*Position location to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI/VF is registered to operate.

*Please submit your CV in English.


The Global Asset Management Director (GAMD) is a new role within VisionFund International (VFI) Global Finance.

Reporting to the CFO of VFI and managing a team of five employees, the GAMD has responsibility for the VFI global balance sheet and ensuring it is aligned behind the Our Livelihoods Promise strategy. The GAMD will manage and coordinate the asset and liability sides of VFI's balance sheet together with the treasury processes of the Group. As well as 'running the bank' and liaising with WV Treasury, this role will also centrally drive and oversee global liquidity and solvency in the field and improve the Group's treasury systems and processes to ensure efficiency and informed decision making.

This is a key strategic role to achieving the 2030 Strategy.


  • Oversight of both the Global Debt Capital Management function (responsible for the raising and management of external finance) and the Global Investment Management function (responsible for the deployment of that finance around the

  • Network). A key element of the role is to ensure that these asset and liability sides of the balance sheet are effectively managed and coordinated.

  • For liability side, the GAMD must ensure that the Group is appropriately and efficiently funded. This includes ensuring that relationships with external lenders are maintained and developed; ensuring that new funds are effectively and

  • efficiently sourced; and managing the debt at MFI level. A strong working relation should also develop with the Fundraising/Grants teams.

  • For the asset side, the GAMD must ensure that capital (whether debt or equity) is effectively deployed within the MFIs in a way that assists in maximising impact. A strong working relation should develop between the GAMD’s team and the

  • Regional Heads and MFI management to ensure that their regulatory capital and liquidity needs are appropriately serviced. The GAMD must ensure a rigorous, objective and transparent decision making process.

  • Overall responsibility for VFI cash flow and capital forecasting, including driving effective central oversight of MFI liquidity and capital levels.

  • The GAMD is responsible for the management of the interest rate and FX risk that arises around the group, including risks relating to debt and investments.

  • Ensure that all regular and ad hoc reporting on treasury is carried out with sufficient quality and timeliness.

  • Ensure the function staff receive appropriate training in treasury. Mentor and coach the team to ensure their well being and effectiveness.

  • A key member of both the ALCO and IISC committees.


  • A minimum of 15 years professional relevant experience; a minimum of 10 years external experience working in the treasury or capital markets functions of a multinational organization, preferably at a Group level.

  • Debt capital markets experience including the issuance of a variety of debt instruments and managing the debt investor relationships that arise from that.

  • Design and management of the intra-group funding strategy of a financially regulated group to assist in the movement of capital around the group.

  • Management of balance sheet risk including interest rate risk, liquidity risk and foreign exchange risk.

  • Must be cross culturally sensitive as will work with associates from every area of the world.

  • Able to balance Christian values with commercial practices.

  • MCT (or equivalent treasury qualification) or CFA (or equivalent asset management qualification) qualified.

  • MBA preferred.

  • CPA/ACA (or equivalent) accounting qualification preferred.

  • Fluency in English.

Preferred Skills, Knowledge and Experience:

  • Good project management and organizational skills; a balanced and respectful approach to teams' differing responsibilities; excellent communication, presentation and influencing skills in both oral and written forms; effective coach - able to train people in VisionFund policies and procedures formally and informally; solid understanding of financial reporting and performance measurements and planning/forecasting; and consulting skills to be able to analyze, recommend solutions, mentor and direct people.

Work Environment/Travel:

  • The position requires ability and willingness to travel up to 15% of the time.

Finance Operations and Transformation Director

*Position location to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI/VF is registered to operate.

*Please submit your CV in English.


The Finance Operations and Transformation Director (FOTD) is a new role within VisionFund International (VFI) Global Finance.

Reporting to the CFO and leading a team of nine, the FOTD has responsibility for VFI global financial operations and ensuring alignment behind the Our Livelihoods Promise strategy, including adoption of digital technologies. The FOTD will lead VFI's finance strategy, accounting, reporting and planning functions, and ensure global finance functions are effective and continuously improving. Leading external and internal projects, the role will drive transformation of financial systems and processes globally. The role uses strong relationship mgt, influencing and coordination skills.

This is a key strategic role to achieving the 2030 Strategy.


  • Create VFI's first (and lead the execution of the) Global Finance Strategy globally, including transform digitally.

  • Responsible for monthly management accounts process globally. Responsible for the production of the annual financial report and for the production of reporting to the Board and executive management, including use of data visualization.

  • Ensure that appropriate accounting policies are developed and adhered to globally, running a team that is a technical center of excellence.

  • Lead global planning and budgeting processes at GC and MFI levels to ensure plans are centered in Strategy, have financial integrity, are achievable and undergo sufficient scrutiny. Responsible for the budget at GC level. This will require continued development and Lean 6 Sigma use on planning processes and models.

  • Lead the development of financial models, forecasting tools, and other analytical tools for budget and other forecasting. Ensure consistency of these different forecasts.

  • Lead and transform the GC 'Business Model' to ensure transparency, legality and fairness, and a balance of long-term GC sustainability with minimal MFI funding, engaging outside consultants/experts.

  • Ensure the GC finance staff receive appropriate related training. Mentor and coach the finance team to ensure their well being, effectiveness and suitable career paths. Work with the regional finance directors in the control over and update of the global VFI Finance Manual into the MFIs.

  • Provide management with ad hoc and strategic reporting and analysis to assist in the decision making process, including engaging on Corp. Fin./M&A matters with consultants.

  • Lead financial system adoption and ongoing management globally (including G/L, data warehousing, treasury), liaising with external consultants. Lead process improvement initiatives that promote financial visibility, process efficiency and project mgt accountability, with emphasis on standardization of policies/processes.

  • Oversee global External Audit engagement and appointment, with Audit Partner as point of contact. Lead country level External Auditor teams. Work with MFI management and hold them accountable for resolving identified audit issues.

  • Responsible for the ongoing administrative management of GC investments, liabilities, treasury payments and procurement. Establish and lead the Finance Business Partner initiative to liaise with and serve other GC dept leaders and MFI CFOs on their needs.


  • A minimum of 15 years professional relevant experience; a minimum of 10 years external experience working in the middle-office and back-office functions of a multinational financial organization, preferably at a Group level and at a

  • Controller/Treasurer level.

  • Must have experience of transforming systems and processes in a multinational organization, preferably implementation of treasury/accounting systems.

  • Deep financial analysis and accounting understanding, preferably with some audit background.

  • Thorough knowledge and extensive experience in the microfinance and/or banking sectors.

  • Must have experience working with, engaging (hiring/firing) and leading external consultants (software providers, implementation providers, auditors, project mgt).

  • Must be cross culturally sensitive as will work with associates from every area of the world.

  • Flexibility on hours to contact people within wide time zone differences is required.

  • Able to balance Christian values with commercial practices.

  • Post graduate accounting qualification.

  • MBA preferred.

  • CPA/ACA (or equivalent) accounting qualification preferred.

  • Fluency in English.

Preferred Skills, Knowledge and Experience:

  • Good project management and organizational skills; Proven external engagement and relationship management skills; Balanced and respectful approach to teams' differing responsibilities; excellent communication, presentation and influencing skills in both oral and written forms; effective coach - able to train people in VisionFund policies and procedures formally and informally; solid understanding of financial reporting and performance measurements and planning/forecasting; and consulting skills to be able to analyze, recommend solutions, mentor and direct people.

Work Environment/Travel:

  • The position requires ability and willingness to travel up to 15% of the time.

Technical Advisor, Social and Behaviour Change

*Position location to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.

*Please submit your CV in English.


The TSO Senior Technical Advisor (STA) for Social and Behaviour Change position provides high quality technical assistance to clients in trainings, assessments, programme design, execution, monitoring, evaluation and scale-up of social & behavioural change (SBC) tools, core project models and sector approaches in alignment with World Vision’s (WV) strategy to improve child well-being (CWB) impact. This includes all aspects of grant acquisition and management for foundations, bi-lateral and multi-lateral donors including facilitation, partnering with peer organizations and private sector engagement as per needs defined by Field Office, Regional, Support Office and Global Centre clients. The STA

will continue to learn and grow in technical expertise to provide best in class service while building capabilities of team members for SBC. This position may require travel up to 30%. The Senior Technical Advisor reports to the Health Technical Director with a matrix relationship to the Global Sector Lead, Health & Nutrition.


Senior Technical Advisor

Policies, Standards and Guidance:

  • Upon assignment, TA refines terms of reference with clear objectives, timeline, role & responsibilities and deliverables.

  • Provides high quality technical assistance to Field Offices for programme design, monitoring and evaluation, with a concentration on SBC tools (e.g. Barrier Analysis, Trials of Improved Practices [TIPS], positive deviance inquiries) and SBC CPMs (e.g. Nurturing Care Groups).

  • Co-creates and develops new project models and sector approaches in collaboration with and as per the requests from the Global Center (GC) Sector Lead.

  • Co-creates and develops online training resources (e.g. asynchronous Barrier Analysis and NCG trainings; smaller narrated presentations on SBC).

  • Provides technical assistance to Field Offices (FO) to contextualize and adapt project models and sector approaches, and to apply SBC-related tools, to their contexts.

  • Conducts technical reviews and provides consulting in response to requests from FO, Support Offices (SO), Regional Offices (RO) or GC clients.

  • Engage with leading global practitioners and donors to learn, share, develop and communicate external best practices and standards aligned with WV strategy, Our Promise (OP).

  • Using best practices, innovative thinking and cutting-edge technical expertise, TA provides insight and practical ideas for adaptive design of core project models, donor and partner models and next generation approaches.

  • Contribute to FO,s strategy design, and sector Technical Programme (TP) process based on a service request.

Staff Capability:

  • Work alongside Global Centre and Field Office staff to build understanding of WV’s global sectoral approaches and core project models and global best practices and lessons learned.

  • Provides training to clients as requested, including using data to inform decision making.

  • Mentors and coaches technical staff across sectors.

  • Contribute to the development of learning pathways for technical staff across sectors.

  • Identify best practices and lessons learned from program implementation, document and share to Community of Practice (COP) as needed.

  • Participate in sector COP.


  • Influence Global Centre and field implementation teams with innovative and promising approaches.

  • Share learnings within team (sector and/or project model).

  • Lead or support the development of articles, presentations, manuscripts for peer-reviewed journals, and other products that contribute to World Vision’s technical brand in alignment with relevant external engagement strategies.

Programme Design:

  • Provide technical expertise for all aspects of programme design (including win themes, theory of change development, logframe, proposal coordination and writing etc.) based on data, to enhance impact and evidence of impact.

  • Develop research agendas for inclusion in grants to enhance evidence of impact.

  • Lead, facilitate or participate in assessments.

  • Lead or participate in developing winning programme design and resultant proposals for grant donors as per requests from clients including developing alternative approaches.

  • Support FOs in developing capacity statement.

  • Acts as key technical personnel of grant funded programmes for Field Offices during start-up or transition phases.

Programme Implementation:

  • Facilitate and/or participate in learning events.

  • Document lessons learned and generate stories of impact.

  • Ensure FO TP designs meet organizational standards.

  • Influence decision makers and technical specialists across the partnership, (especially in FOs and SOs) for continuous Programme Quality and quality improvements using programme data.

  • Lead and/or participate in programme assessments and evaluations and provide inputs and advice.

  • Assist with scale-up of core project model implementation in FOs, in alignment with strategy.

TSO Business Processes

Knowledge Management and Communications:

  • Contributes to organizational learning through active engagement and leadership within internal and external COPs, especially WV’s existing SBC CoP and the CORE Group SBCWG.

  • Share client engagement best practices across TSO.

Professional Development:

  • Commitment to ongoing learning for professional development and growth.

Internal Relationships:

  • Work collaboratively with staff in other TSO sectors, and with GC sector and ministry teams.

  • Approach work with a commitment to client-service, that grows the capacity of FO clients.

External Engagement:

  • Engage with external agencies as needed in the provision of technical services to clients.

  • Represent WV in external conferences, donor meetings, technical forum, etc. as requested by clients.


  • Maintain projects in Workfront.

  • Complete travel bookings and expense reports.

  • Ensure internal information management systems are updated and maintained.

  • Complete required Compliance Trainings.

  • Participate in team meetings and communication.


  • Senior technical specialist.

  • 5 years (min) field level and headquarters experience.

  • Master’s degree in relevant technical area of specialization (MPH preferred).

  • Trained in Designing for Behaviour Change or Barrier Analysis (5 day minimum course) and the Care Group Approach (5 day minimum course).

  • Knowledge of multiple behaviour change models.

  • Substantive grant experience required.

  • Practitioner/contributor DME experience preferred.

  • Fragile context or humanitarian experience ideal.

  • Language skills appropriate to geographic assignment’.

  • Training / adult learning as a required capability.

  • Multi-regional experience, multiple contexts, multiple languages.

  • Strong experience in building competencies for Social and Behaviour change across contexts (fragile, development, urban) and across sectors (health, nutrition, child protection, WASH and others).

  • Strong experience in training field staff and others in Barrier Analysis or Designing for Behaviour Change, and the Care Group approach. Training experience with Make Me a Change Agent a plus.

  • Strong experience in grants acquisition and management with bilateral and multilateral donors as defined in attached GAM competency overview.

  • Experience in programming, grant implementation and management.

Preferred Skills, Knowledge and Experience:

  • Masters Degree in a relevant area (MPH preferred).

  • Second language proficiency.

  • Networked with deep knowledge of the sector and the significant actors.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 30% of the time.

Displaying page 1 of 2