WVV HEA and DRR Specialist

WORK CONTEXT / BACKGROUND:

World Vision is a Christian relief and development organisation working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, WV’s work focuses on children, ensuring they are protected and their basic needs are met. WVV has a total income of around US$ 18,000,000 (FY17) with funding from 14 support countries in Europe, Asia, the Americas and Australia. Funding of WVV consists of sponsorship program funding (70%) and PNS/grants (30%). WVV employs about 440 staff, of which 99% are Vietnamese nationals.

Currently, World Vision Vietnam is implementing 39 Area Development Programmes (ADPs) which operate in 5 zones: North (Hung Yen, Hoa Binh, Hai Phong and Dien Bien), Yen Bai – Tuyen Quang, Thanh Hoa, Central & Highlands (Quang Tri, Quang Nam – Danang, DakNong) and South (Quang Ngai, Binh Thuan, Ho Chi Minh). From FY18, WVV adopts and implements the new operating model, therefore, the name of ADP has been changed to AP (Area Programme). WVV’s APs usually focus within one administrative district of a province which populated by ethnic minority people with high rates of poverty. A uniqueness of WVV’s Development Program Approach (DPA) is that AP team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis. Beside the APs, WVV is also implementing different Special and Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

In alignment with the three ministry strategic objectives, World Vision Vietnam implements three Technical Programs (TPs): Child Protection, Nutrition and Livelihoods. Technical Programmes are national or sub-regional level programmes implemented by World Vision in multiple geographic locations within a country. They employ evidence-based practices and models previously identified, defined and prioritised through a strategic process and documented in a Technical Approach (TA). TPs are designed to ensure National Offices (NOs) achieve World Vision’s mission, which includes the highest impact for the well-being of children, in accordance with relevant TA and NO strategic objectives.

The HEA and DRR Specialistdirectly reports to HEA and DRR Manager within the Programme Quality and Resource Development Department (PQRD). The PQRD department consists of a Program Effectiveness Unit, Grant Acquisition and Management (GAM) Unit, A Technical Services Unit (in lie with the three Ministry Strategic Objectives) and HEA/DRR Unit.

PURPOSE OF POSITION:

To support WV Vietnam in preparing for and responding to natural disasters, and to all complex humanitarian emergencies in Vietnam and networking with other organizations involved in DRR and emergencies.

To assist HEA and DRR Manager in providing immediate relief and support to communities throughout Vietnam in response to both natural and man-made disasters, and assisting communities to mitigate against such disasters.

ROLE DIMENSION / DESCRIPTION

  1. Emergency Responses(When emergency response is required)

  • Monitor the potential disaster situations through regular communication with the Government and Local Counterparts;

  • Conduct Relief/Joint Assessments following disaster situations, and report the findings in a timely manner;

  • Determine an appropriate response to a disaster by working with WVV management

  1. Technical Guidance( Time spent: 30%)

  • Provide technical guidance on annual planning so that DRR "best practices, lessons learned etc." is integrated into technically sound business plans and services are coordinated.

  • Standardize Technical Guidelines/Training Materials for the implementation of the DRR Project models.

  • Standardize DME tools for baseline, monitoring and evaluation of DRR activities in working with Program Effectiveness team.

  • Promote and support the integration of CBDRR in all ADPs/APs

  • Support building capacity embedded to other related departments/units/staff under the light of WVI’s DM Standards, Emergency Management System (EMS) and other related humanitarian standards

  1. Technical Quality Assurance( Time spent: 50%)

  • Participate in annual M&E activities as scheduled by PEU.

  • Conduct monitoring support visits to APs implementing DRR projects/activities and provide in the field technical consultation as requested, to ensure quality of activities implemented.

  • Promote action learning across World Vision Vietnam through regular meetings and training of others to take leadership of structured reflection in the zones, ADPs and grant funded projects

  • Identify and document best practices and good DRR models for purpose of advocacy and replication

  1. Cross Cutting Themes( Time spent: 10%)

  • Standardize Gender/Disability/Faith and Development mainstreaming framework/tools/methods/training materials which align with partnership imperatives, best practice approaches, and NO strategic priorities.

  • Conduct technical capacity building activities for AP staff, including indoor training, on the job training, coaching and ongoing technical support to ensure that guidelines/tools on Disability/Gender/Faith and Developmentmainstreaming are clearly understood, followed and best practices are replicated by AP staff.

  • Develop tools/mechanism to ensure that standard indicators (goal, outcomes, and outputs) are disaggregated by Gender and Disability/Faith and Development.

  1. Resource Acquisition( Time spent: 10%)

  • Support HEA and DRR Manager in developing Grant/PNS Concept Notes and Proposals for HEA/DRR.

  • Provide technical support for design, implementation and evaluation of DRR Grant or PNS projects.

KNOWLEDGE, SKILLS, ABILITIES:

  1. Education:

  • Bachelor degree in the relevant field

  • Relevant Master degree is an advance

  1. Knowledge & Skills:

  • Strong relevant technical expertise

  • Good knowledge of Humanitarian Industry (Principles, Standards [International Humanitarian Law, Sphere, Core Humanitarian Standard…], Architecture…)

  • High level of diplomacy, communication, negotiation and persuasion and advocacy skills.

  • Proven ability to provide coaching and deliver other capacity building activities.

  • Ability to provide supportive supervision to assure the interventions’ quality.

  • Ability to document and share best practice for replication.

  • Good data analysis and reporting skills.

  • Good proposal writing skills.

  • Strong ability to speak, write and read in both English and Vietnamese.

  • Reasonable understanding about GoV’s DRM systems is an additional asset

  1. Experience:

  • Three years’ relevant experience in DRR technical area. Experience in programme quality support and staff training/coaching is preferred.

  • Experience in working with INGOs

  • Experience in advocacy.

  • Experience in Resource acquisition

  1. Work environment:

  • Minimum supervision;

  • Relate with people across a wide social range (i.e. project participants, Government partners and WV staff).

Global O365 Engineer

*Preferred position location: Kuala Lumpur, Malaysia. Other locations to be determined by home country of successful candidate in Asia, Africa or Latin America & Caribbean where WVI is registered to operate.

PURPOSE OF POSITION:

The Engineer role is expected to be familiar with the overall O365 environment and administration. They provide overall support to the daily running of this collaboration platform. This role will also advocate and support the Global Collaboration Solutions directions in enabling business to collaborate dynamically using different collaboration platforms.

Individuals within the IT leadership job family have responsibility for activities that contribute to planning, creating and implementing an IT vision and strategy aligned with the company’s strategic business plan. They oversee the development of corporate standards, technology architecture, technology evaluation and transfer. They manage small to large teams of people responsible for developing and delivering IT solutions for the business and customers. Each role within this job family provides technical and business leadership to their organizations as well as to the business.

IT Leaders are also responsible for analyzing trends in technology, assessing the impact of emerging technologies on the business, providing solutions to address technology and business issues, and managing financial resources while ensuring the development of high-quality technology solutions. These solutions must be developed at the best possible cost and be aligned with customer and business needs while establishing relationships with employees and key internal and external stakeholders. They are also responsible for participating and leading the development of an IT governance framework that defines the working relationships and sharing of IT components among various IT groups within the organization.

To be successful, individuals must possess a combination of business, technical and leadership skills and competencies. This requires an understanding of client’s business needs, processes and functions. They also need a solid knowledge of IT infrastructure, architecture, applications development and support, networks, and computer operations. In addition, individuals working in this job family must have excellent communication skills and the ability to influence others.

MAJOR RESPONSIBILITIES:

Business and IT Strategy:

  • Implements the tactical components of the IT strategy at an Enterprise level.

  • Works with business partners to understand business needs.

  • Manages the development and implementation of IT initiatives to support business strategy.

Global Administration:

  • Manage and assign licenses for the tenant.

  • Manage support tickets related to O365/Collaboration group (Troubleshooting, guiding and solving issues).

  • Generate reports on usage for collaboration solutions when necessary.

  • Writing knowledge base articles for matters related to O365 and collaboration portfolio.

  • Work with MS support in escalation cases to solve issues with platform.

  • Assist in guiding principles and guidelines for O365 usage and other collaboration platforms.

  • Manage PowerBi capacity tenant and license assignment.

  • Assist and work with Infrastructure group with AD changes that may impact O365 or other collaboration platforms.

  • Manage O365 AD Connect and troubleshoot issues related to sync to Azure AD.

Governance:

Provides input into demand management process and executes on plan.

Collaboration Roadmap:

  • Assists in the analysis, design, and development of a roadmap and implementation plan based upon a current versus future state in a cohesive solution viewpoint.

  • Works with other teams to determine the proper recommendation and solution.

Collaboration Requirements:

  • Gathers requirement, analyses and research on possible solutions.

  • Aligns collaboration requirements with collaboration roadmap.

  • Assesses near-term needs to establish business priorities.

Collaboration Improvements:

  • Analyzes the current platforms to identify weaknesses and develop workarounds/solutions for improvements.

  • Identify and recommend possible solutions based on ACME framework on proper uses of collaboration platforms.

Collaboration Projects:

  • Assist with project team and work on a timeline to deliver solution based on a project scope and deliverables

  • Collaborates with project management on reporting project status, issues, risks and benefits.

  • Meets with project leaders to ensure progress towards collaboration alignment with project goals and requirements.

Communications:

  • Keeps IT’s technology and service managers aware of key customer issues, identifying and resolving potential problems and conflicts.

  • Regularly broadcast on potential key updates on collaboration platform and inform partnership on what is new that will enhance the digital collaboration space.

Service Level Agreements (SLAs):

  • Participates and provides input to the SLA development process.

  • Ensures internal SLAs are met.

Research:

  • Researches and evaluates new technologies in the collaboration space that will enhance the productivity and collaboration within the organization.

  • Provides recommendations based on business relevance, appropriate timing and deployment.

Vendor Management:

  • Provides advice and counsel to the vendor relationship decision-making and contract development processes.

  • Reviews service provider performance.

  • Identifies and confirms performance problems and notifies contract managers.

Resource Management:

  • Meets regularly with team to gather work statuses.

  • Discusses work progress and obstacles.

  • Provides advice, guidance, encouragement and constructive feedback.

  • Ensures work, information, ideas, and technology flow freely across teams.

  • Establishes measurable individual and team objectives that are aligned with business and organizational goals.

  • Documents and presents performance assessments.

  • Recognizes and rewards associates commensurate with performance.

  • Implements organizational practices for staffing, EEO, diversity, performance management, development, reward and recognition, and retention.

Workforce Planning:

  • Identifies the roles, skills and knowledge required to achieve goals.

  • Ensures staff has the resources and skills needed to support all work initiatives within the assigned function or Center of Competency (COC).

  • Participates in IT workforce deployment activities.

KNOWLEDGE, SKILLS & ABILITIES:

  • Bachelor’s degree in Computer Science, Information Systems, Computer Engineering, Systems Analysis or a related field. Or equivalent work experience.

  • Experience working with and interfacing with other IT teams (Network, AD, etc).

  • Strong technical background with collaboration solutions.

  • Typically has 7 to 8 years of relevant IT work experience.

  • Effective in written and verbal communication in English.

Preferred Skills, Knowledge and Experience:

  • Experience with Active Directory, Azure Active Directory and O365.

  • Experience in Power Shell scripting.

  • Experience in PowerBi.

  • Worked with other collaboration platforms (Gsuite, Slack, etc).

  • Strong analytical and problem solving skills.

  • Technical experience with networking, servers, and Active Directory.

  • Demonstrated increased levels of responsibility with IT roles.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally.

WVV Zonal Technical Program Officer - Livelihood - North 2

WORK CONTEXT / BACKGROUND:

World Vision is a Christian relief and development organisation working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, WVs work focuses on children, ensuring they are protected and their basic needs are met. WVV has a total income of around US$ 18,000,000 (FY17) with funding from 13 support countries in Europe, Asia, the Americas and Australia. Funding of WVV consists of sponsorship program funding (70%) and PNS/grants (30%). WVV employs about 420 staff, of which 99% are Vietnamese nationals.

Currently, World Vision Vietnam is implementing 39 Area Development Programmes (ADPs) which operate in 5 zones: North (Hung Yen, Hoa Binh, Hai Phong and Dien Bien), Yen Bai Tuyen Quang, Thanh Hoa, Central & Highlands (Quang Tri, Quang Nam Danang) and South (Quang Ngai, Binh Thuan, Ho Chi Minh, DakNong). From FY18, WVV adopts and implements the new operating model, therefore, the name of ADP will be changed to AP (Area Programme). WVVs APs usually focus within one administrative district of a province which populated by ethnic minority people with high rates of poverty. A uniqueness of WVVs Development Program Approach (DPA) is that AP team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis. Beside the APs, WVV is also implementing different Special and Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

In alignment with the three ministry strategic objectives, World Vision Vietnam implements three Technical Programs (TPs): Child Protection, Nutrition and Livelihoods. Technical Programmes are national or sub-regional level programmes implemented by World Vision in multiple geographic locations within a country. They employ evidence-based practices and models previously identified, defined and prioritised through a strategic process and documented in a Technical Approach (TA). TPs are designed to ensure National Offices (NOs) achieve World Visions mission, which includes the highest impact for the well-being of children, in accordance with relevant TA and NO strategic objectives.

Under each zone (6-8 APs), there are 3 Technical Program Officers: Nutrition/Child Protection/Livelihood and 1 Program Effectiveness (PE) Officer. The Technical Program Officer directly reports to Zonal Manager and has dotted line to the Technical Program Manager.

Under each AP, there are 6-8 staff, including 1 AP Manager, 1 Sponsorship Facilitator, 1 Finance Officer/Bookkeeper, 1 AP Coordinator and 2-4 Development Facilitators (DFs) who are in charge of all projects and program activities for around 2 assigned communes/wards in their AP (from assessment to planning, implementation, monitoring, evaluation and transition). DFs will be coached by the AP Manager programmatically and the Technical Program Officers technically.

PURPOSE OF POSITION:

- Provide technical support for the adaptation, implementation, monitoring and reporting of TP in the assigned zone and be accountable for the technical quality of the TP and cross cutting themes mainstreamed in the TP

- Provide technical expertise and support to improve capacity of the AP staff and partners in the assigned zone in order to effectively deliver the TP

- Advocate for the scaling-up of evidence based project models and multiply impact across different APs and provincial level.

- Contribute to ensure WV is a child safe organization through the implementation of the TP

MAJOR RESPONSIBILITIES

  1. Strategic Direction (Time spent: 10%)

    - Provide inputs from the field for development/ review, revision of respective Technical Approach, Technical Program, Area Program (AP) Plans and Project Models in Livelihood

    - Provide input to TP Manager and Specialists on developing and standardizing Technical Guidelines/Training Materials for the implementation of Project models

    - Consolidate and analyze the monitoring data to come up with appropriate findings and recommendations to improve the technical quality

    - Participate in the impact assessment/ operation research of Project Models

    - Provide inputs to TP level reports

    - Support AP/ZM/TP managers in exploring needs for further funding to address the burning problems faced by the children relating to Livelihood in order to propose these issues through Concept paper, proposals.

  2. Technical Support and Quality Assurance (Time spent: 40%)

    - Develop and implement technical working plan for designed zone

    - Assist the AP (Including AP manager and DFs) to develop annual POA which relevant to AP plan and in alignment with NO technical approach

    - Review AP Plans, annual POAs and project models of the designated APs to ensure its alignment with National Strategy, TA, and TP

    - Provide technical support for AP staff in the implementation of TP, addressing and finding solutions to TP issues

    - Facilitate periodic monitoring, supportive supervision and reflection at the APs in the zone to ensure the quality of the TPs implementation

    - Provide technical support for design, implementation and evaluation of grant/ PNS projects in designated zone

    - Consolidate, review and validate and analyze data from AP before sending to PE Officer for compiling zone Indicators

    - Support the AP team to ensure that assessment, monitoring and planning processes have active participation of the parents, community people, children and key project partners. This might include reviewing the process, documents of assessment & planning of the APs in the zone

    - Review all the annual reports of the APs in the zone and provide feedback for improvement

    - Support Technical Specialist and Technical Program Manager to standardize DME tools for baseline, monitoring and evaluation of the TP

    - Support zonal PEU Officer to introduce standard indicators and tools for baseline, monitoring and evaluation of the TP to the AP staff, so that these tools are disseminated to the local network for their use

    - Participate in the following key M&E activities scheduled by PEU in the designated zone which should include AP assessment, AP Design and AP Evaluation

    - Ensure that national KPIs related to Livelihood are reviewed, updated with accuracy periodically

    - Provide technical support for procurement and strategic sourcing (materials, consultants)

    - Manage project activities and budget for provincial level

    - Review and ensure accuracy and consistency of all LEAP 3 budget coding

    - Provide support to APs in implementation of Community-based Disaster Risk Management (CBDRM) and responding to climate change such as facilitating Community-based Disaster Risk Assessment (CBDRA), Community Disaster Preparedness Plan/Community-based Disaster Risk Reduction Plan (CDPP/CBDRRP)…

  3. Capacity Building (Time spent: 30%)

- Introduce the technical models to AP staff

- Provide technical guidance to district/commune partners on project models

- In consultation with TP Manager, Technical Specialist and AP Managers to facilitate capacity building activities including TOT training for AP technical resource persons for contextualization and follow-up

- In consultation with Technical Program Manager and Technical Specialist, AP Manager, Communication to document and share the best practices on Livelihood for the purpose of staff learning and development.

- Build and enhance capacity for local Rapid Response Teams (RRTs);

- Participate in building capacity with/for the NRRT

- Be ready for deployment to lead/join emergency responses (when requested)

4. Advocacy and Networking (Time spent: 20%)

- Build and nurture effective working relationship with technical departments at provincial level

- Document and disseminate evidences on the impact/ effectiveness of the relevant project models with the provincial level decision/policy makers for advocacy activities

- Work with APs and Zonal Manager to plan and allocate budget for advocacy activities at provincial level

- Implement and monitoring the outcomes of advocacy activities at provincial level while ensure the linkage between different levels

- Identify and raise emerging issues for advocacy

- Identify, document and share learnings, good practices, model from implementation for Technical Program Manager and Technical Specialist for purpose of advocacy and replication.

- Represent WVV at relevant forums, meetings, working groups and workshops relating to Livelihood in designated zone.

KNOWLEDGE SKILLS ABILITIES

  1. Education

    - Bachelors Degree in multi-disciplinary of economic social or community development/environment/ agriculture or related fields.

  2. Knowledge & Skills

  • Excellent interpersonal, organizational, time management, demonstrated leadership and good management ability.

  • Proven ability to provide coaching and deliver other capacity building activities.

  • Ability to provide supportive supervision to assure the interventionsquality.

  • Ability to document and share best practice for replication.

  • Good data analysis and reporting skills.

  • Conceptual understanding of and commitment to development work, especially Christian, child-focused, community-based development concepts, approaches and processes.

  • Ability to communicate and relate effectively with a diverse range of people (i.e. project beneficiaries, Government officials, project partners, WVV staff).

  • Good reading and report writing skills in Vietnamese and English.

  • Good computer skills (word processing, excel, power point & email).

  • Ability to work with a minimum of supervision, exercise judgment, meet deadlines and work under pressure.

  • Strong ability to speak, write and read in both English and Vietnamese.

  • Be willing to travel to the APs in designated zone.

  1. Experience

  • Experience in working with non-governmental organization.

  • Proven experience in managing community projects

  • Experience of and demonstrated ability to effectively network with a diverse range of multi-lateral, and government bodies;

  • Experience in monitoring and evaluating projects and ensuring that recommendations are implemented.

  1. Work Environment

  • Work with a different teams and communities to provide the technical support

  • Extensive travelling within the assigned zone (60% field based and 40% office based)

  • Work with minimum of supervision

  1. Core Capabilities

Achieving Capabilities:

Achieving quality results and service

Practicing accountability and integrity

Communicating information effectively

Self-Managing Capabilities:

Demonstrating Christ-centre life and work

Learning for growth and development

Maintaining work/life balance and effectiveness

Thinking Capabilities:

Thinking clearly, deeply and broadly

Understanding the Humanitarian Industry

Understanding World Visions mission and operations

Practicing innovation and creativity

Relational Capabilities:

Building collaborative relationships

Practicing gender and cultural diversity

Influencing individuals and groups

World Vision Vietnam is a Christian non-government organization. Applicants having working experience in a similar kind of organization will be an advantage.

Our contact details are:

People and Culture Department – Ms. Pham Ngoc Linh

World Vision International - Vietnam

Address: No. 444 Hoang Hoa Tham street, Tay Ho District, Hanoi.

Tel: 024. 39439920 (Ext:114)

We give equal opportunity to every candidate, regardless of religion, race and gender.

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities.

Global Infrastructure Services Engineer

*Preferred locations: Kuala Lumpur, Malaysia & Manila, Philippines. Other locations to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.

PURPOSE OF POSITION:

The Engineer role is responsible for developing secure and highly available global computing platforms for the organisation. They will work as part of the infrastructure team (network and systems) acting as technical leads and supporting systems that integrate with authentication, applications, and cloud providers. They will be responsible to define and manage technical policies and configurations for those supporting systems and ensure any compliance if applicable.

They will work with business units to define, assess, or change business processes, policies, and technologies to protect World Vision systems and data. Works closely with Information Security and Field staff on technical solutions and will also handle level 3 support, reporting and metrics.

Individuals within the Systems Administration job family are responsible for the design, installation, maintenance and upgrades of critical enterprise systems. They are also responsible for the ongoing reliability, performance and support of the infrastructure. This includes monitoring systems, responding to problems and planning for growth.

Individuals design and build the operating environment and infrastructure to meet business requirements. This can include servers, storage, networking, and security. They monitor and optimize the performance of the systems and applications such as Active Directory, cloud providers, servers, etc. They maintain a secure systems environment by installing/maintaining security applications, managing access control mechanisms, and assigning user ids and passwords to authorize systems access. Other responsibilities include providing operations support 24 hours per day, 7 days per week. They analyze console messages, diagnose system failures and take corrective action in order to ensure continuity of

operations.

System Administrators and Engineers need good communication skills and must be able to work collaboratively with system users and other technical colleagues. Individuals work across all functional areas of the enterprise and use a strong customer service orientation to ensure that all requests and problems are resolved in a professional manner. They share their expertise and provide individual training and support to users. Systems Administrators and Engineers work with other technical staff and vendors to provide IT services to all customers.

MAJOR RESPONSIBILITIES:

Business and IT Strategy:

  • Implements the tactical components of the IT strategy at an Enterprise level.

  • Works with business partners to understand business needs.

  • Manages the development and implementation of IT initiatives to support business strategy.

Change Management:

  • Embraces and executes change through frequent, communication to staff and clients about the change and the impact of the change (individual and business).

  • Consistently advocates for the change.

  • Coaches staff through the change.

  • Identifies and removes obstacles to change.

Governance:

  • Provides input into demand management process and executes on plan.

Architecture:

  • Provides input to technology planning within a functional area.

  • Implements solutions consistent within current context of overall architecture.

Process Improvements:

  • Implements defined process improvements.

Finance:

  • Participates in the development of IT budgets.

  • Tracks and takes appropriate steps to stay within budget.

  • Provides high-quality services at optimal cost to customers.

  • Measures service performance and implements improvements.

IT Technology Development:

  • Develops and implements technologies to improve the performance of a business efficiency and effectiveness.

Service Level Agreements (SLAs):

  • Participates and provides input to the SLA development process.

  • Ensures internal SLAs are met.

Vendor Management:

  • Provides advice and counsel to the vendor relationship decision-making and contract development processes.

  • Reviews service provider performance.

  • Identifies and confirms performance problems and notifies contract managers.

Resource Management:

  • Meets regularly with team to gather work statuses.

  • Discusses work progress and obstacles.

  • Provides advice, guidance, encouragement and constructive feedback.

  • Ensures work, information, ideas, and technology flow freely across teams.

  • Establishes measurable individual and team objectives that are aligned with business and organizational goals.

  • Documents and presents performance assessments.

  • Recognizes and rewards associates commensurate with performance.

  • Implements organizational practices for staffing, EEO, diversity, performance management, development, reward and recognition, and retention.

Workforce Planning:

  • Identifies the roles, skills and knowledge required to achieve goals.

  • Ensures staff has the resources and skills needed to support all work initiatives within the assigned function or Center of Competency (COC).

  • Participates in IT workforce deployment activities.

KNOWLEDGE, SKILLS & ABILITIES:

  • Bachelor’s Degree in Computer Science, Information Systems, or other related field. Or equivalent work experience.

  • Strong technical background with technologies like on premise Active Directory but could also include knowledge of cloud solution from vendors like Microsoft, Ping, Okta.

  • Experience working with and interfacing with network and server teams.

  • Experience working with or managing IaaS or SaaS providers.

  • Typically has 7 to 10 years of relevant IT work experience.

  • Effective in written and verbal communication in English.

Preferred Skills, Knowledge and Experience:

  • Experience working in a global organisation supporting Active Directory.

  • Strong analytical and problem solving skills.

  • Has demonstrated the successful ability to work in a virtual team.

  • Demonstrated increased levels of responsibility with IT roles.

  • Ideally have led teams to deliver technical solutions on a mid to large scale.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally.

EMERGENCY RESPONSE ROSTER

*We have consolidated World Vision's Emergency Response Roster. If you have previously applied your information has been retained and is in our database; do not reapply.

*Answer all questions on the application to be considered for the Emergency Response Roster; country location to be determined based on response.

*If you do not meet minimum eligibility requirements, we invite you to support and help through prayer and donations.

World Vision’s Emergency Response Roster is comprised of highly experienced and vetted humanitarian aid professionals available for short term, medium term, and long term emergency response assignments with World Vision. This roster allows World Vision to more rapidly identify and hire for key positions in its humanitarian response offices.

If selected, eligible applicants will first be fully vetted and then approved for the Emergency Response Roster. As vacancies arise in our humanitarian offices, roster members will be considered for employment opportunities.

If you have the required experience and would like to work with us helping protect lives, restore dignity, and renew hope, we’d love to hear from you.

Minimum Eligibility Requirements for all Emergency Response Roster Positions:

  • 5+ years of cross cultural humanitarian emergency experience outside of your home country.

  • Minimum 2 years experience serving successfully in fragile or unstable environments.

  • Experience directly managing staff during humanitarian emergency responses.

  • Ability to work long hours in stressful environments with a variety of skilled professionals.

  • Demonstrated management of budgets in emergency response settings.

  • Willing to serve unaccompanied; most likely in a team house setting.

  • English proficiency; written and verbal.

  • Grant Acquisition Management experience in your personalized expertise.

  • Strong track record in developing good working relationships with governmental institutions and multilateral agencies.

Below are the World Vision Emergency Response Roster positions that are currently open and accepting applications. If a position matching your background and interests is not listed, we encourage you to check back often as a more appropriate roster position may be listed and accepting applications at that time.

When submitting your application to World Vision’s Emergency Response Roster, please indicate in your cover letter / application which roster position you would like to be considered for.

Director positions currently accepting applications (must have 5-7+ years’ in response leadership role):

  • Response Director

  • Operations Director

  • Programmes Strategy & Development Director

Manager/Specialist positions currently accepting applications (must have 5+ years’ related experience):

  • Communication and External Engagement Manager

  • Human Resources Manager

  • Support Services Manager

  • Finance Manager

  • Information Management Manager

  • Monitoring, Evaluation, Humanitarian Accountability & Learning (MEAL) Manager

  • Grant Acquisition and Management Manager

  • Cash Programming Manager/Specialist

  • Water, Sanitation and Hygiene (WASH) Manager/Specialist

  • Health Manager/Specialist

  • Mental Health and Psychosocial Support Manager/Specialist

  • Nutrition Manager/Specialist

  • Education in Emergencies Manager/Specialist

  • Livelihoods Manager/Specialist

  • Protection Manager/Specialist

  • Child Protection ManManager/Specialist

Education & Skills Development Specialist - Bangladesh

PURPOSE OF POSITION:

To provide leadership and management of the World Vision’s Education as integrated in the Child Protection portfolio in Bangladesh Refugee Crisis Response Program. The position holder will be responsible to directly manage projects, support Education staff in the implementation of World Vision’s education as integrated in the Child Protection portfolio. S/He will be responsible for coordination with the education subsector, reporting, cross departmental coordination, financial accountability and external stakeholder engagement.

MAJOR RESPONSIBILITIES:

Project Implementation & Management:

  • Take lead in implementation of education and skills development for children and adolescents respectively while coordinating effectively with both Child Protection Education staff.

  • Manage and support the Education Program Implementation Team including Coaching with clear standards of accountability.

  • Support the integration of pre-vocational and foundational skills training PSS, and life skills during the implementation of multi-purpose child and adolescent centres while coordinating with the Child protection team.

  • Ensure cross departmental coordination is taking place between Education team, Child protection, GBV and the respective World Vision Support Departments.

  • Ensure all education projects meet grant requirements including time frame, resource allocation, scope and risk management.

  • Work with the Human Resources team on recruitment and orientation for new program team staff.

  • Provide opportunities for capacity building to all education staff in consultation with the Sector lead and Human Resources Department to ensure proper technical, managerial and personal development.

  • Know grant/donors regulations, compliance issues and build the capacity of his/her team in this respect.

  • Ensure staff and education program compliance with the child safeguarding policy ( this include visitors and media protocols, partnering with communities and other agencies or CBOs and children participation).

  • Collaborate with Finance to review financial reports and maintain accurate spending reports and up-to-date budgets.

  • Lead and evaluate education projects’ budgets, projects’ funding, expenditures and accomplishments of ministry objectives.

  • Develop, Monitor and submit projects budgets, financial reports, cash flows, carry forwards, etc.

  • Provide relevant information from Education coordination, project review and monitoring for new grant initiatives (new projects, new donors) in collaboration with the Sector lead and Education Technical programs Manager.

Quality Education Program Implementation and Sustainability:

  • Update and maintain the Education implementation plan while collaborating with Programme Department to make sure programme designs are based on needs assessment findings (primary & secondary data) and analysis.

  • Ensure all programmes refer to technical standards, consider the education working group and government standards and are aligned with internal and external Strategic Objectives.

  • Ensure education plans are developed and implemented with community engagement, taking into account local needs.

  • Follow up with Accountability to respond to feedback from areas of implementation to strengthen Education sector approach.

  • Coordinate and support establishment of education data base to inform the education sector and donor reporting.

  • Develop strategic activities to mainstreaming child safeguarding including PSEA, disaster risk reduction and social cohesion.

  • Supervise and control all projects’ activities as set out in the Action Plan.

  • Prepare and conduct donor’s field visit to ensure proper communication and relationships.

  • Participate and review projects evaluations in close coordination with the internal and/or external evaluator.

Partnership, Networking & Advocacy:

  • Ensure collaborative planning with external stakeholders such as UNICEF, Education Sector coordinators and co-chairs, Camp in charges, other NGOs, Govt ministries community representatives and stakeholders.

  • Ensure World Vision is appropriately represented at the education sub sector and it’s affiliated focused Working Groups.

  • Represent World Vision with appropriate Donors and Government Ministries including the Ministry of Education.

  • Ensure partner agencies are engaged and on target with program implementation expectations.

Advocacy:

  • Represent WV and our EIE work internally and externally, contributing proactively to advocacy, media and comms messaging as well as through technical policy and practice developments, evidence and research.

  • Ensure humanitarian education work contributes towards both global programmes, organizational and global advocacy objectives, including the Education in Emergencies Breakthrough.

  • To support delivery of policy and practice changes through advocacy to key donors to influence the financing, quality, prioritization of humanitarian response in education.

  • Liaise and engage with the relevant external bodies and organizations within the sector, including INEE and the Global Education Cluster as relevant.

KNOWLEDGE, SKILLS & ABILITIES:

  • Must have at least a Bachelor or Master’s degree in relevant field.

  • At least 5 years of practical experience in humanitarian related work.

  • Excellent English written and verbal communication skills.

  • Substantive operational experience and a track record of success in delivering high quality emergency response programmes in education integrated with Child Protection, in sudden onset and chronic settings and demonstrable strong commitment to Education in Emergencies and skill development for women, men and youth.

  • Demonstrable experience in effective Project management.

  • Demonstrable experience in effective team and line management as well as capacity building mentoring and, coaching.

  • Strong communications and diplomacy skills (both written and verbal) at a level appropriate for high level external representation (lobbying, presentations).

  • Strong analytical skills and ability to develop recommendations for an appropriate response.

  • Understanding and practical experience of the work of the Education Cluster.

  • Highly developed writing skills (e.g. at level for producing an assessment report or proposal) and strong financial management skills (experience of working within budget constraints).

  • Demonstrated leadership, people management, coaching, mentoring, and team building skills.

  • Strong problem identification, analytical and solving skills.

  • Strong competency in proposal & report writing, monitoring and budgeting skills.

  • Experience working with communities and local governments, INGOs, donors and other key internal and external stakeholders.

  • Demonstrated ability to meet strict deadlines and work independently and cooperatively with team members in a cross-cultural environment.

  • Demonstrates cross-cultural sensitivity, flexible worldview, emotional maturity and physical stamina. Ability to exhibit exemplary lifestyle as interpreted in specific local cultural context.

  • Ability to live and work in difficult remote areas and travel extensively.

  • Ability to maintain performance despite intense workload and work pace.

  • Committed to World Vision Core Values and Mission Statement.

  • Knowledge of and adherence to the Red Cross and NGO Code of Conduct.

Preferred Skills, Knowledge and Experience:

  • Master’s or advanced degree in International Development/Education or related subject area.

  • INEE Practitioner.

  • Do No Harm practitioner.

  • Skill development practitioner.

  • Minimum of 3 years working experiences in the relevant field with Significant experience in integrated child protection and education programs.

  • Knowledge of INEE standards, Child Protection standards, adolescent and youth development programs and DRR strategies in the humanitarian sector.

  • Working knowledge of programs/projects cycle management.

  • Ability to maintain effective working relationships with all staff and other key partners.

  • Good planning and organizational skills.

  • Financial and program management skills.

  • Human Resource skills.

Work Environment/Travel:

  • Work environment: Field Office based.

  • Travel: 20 % Domestic/international travel may be required.

  • On call: 10%

  • Willingness to travel and work extensively - sometimes at short notice, in difficult places and under long hours - according to a results-based approach.

Manager, Mobility Management

*Preferred location: Manila, Philippines. Other locations to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.

PURPOSE OF POSITION:

The Manager, Mobility Management (Manager III) role is responsible for managing and maintaining global IT processes and standards relevant to their area. They manage one or more IT processes within one functional area and provide services to one or more global field office locations.

The Manager, Mobility Management will report to the Director, Mobility Device Management and will manage a team of Systems Engineers and Systems Administrators.

Provide guidance and direction into design, configuration, data management, reporting, O&M support and best practices for leveraging IBM BigFix, IBM MaaS360, QRadar and McAfee EPO in a globally federated organization.

Own the mobility service roadmap development and strategy, process development and service design.

Participate in systems engineering activities which include one or more of the following: Concept of Operations formulation, requirements definition, system analysis and design, validation and verification, system integration and, system performance analysis.

Provide operational troubleshooting support and assist with complex problems of diverse scope where analysis of situation or data requires an in-depth evaluation of various factors.

Define, develop, and implement ITIL process and governance structure across the service lifecycle including incident, problem and change management structure, processes in the delivery unit.

Establish policies, standards and plans based on industry standard methodologies viz ITIL, CMMI and ISO20000.

Prepare periodic service management reports both for SLA compliance and efficiency improvement.

Plan for installation, configuration, testing and maintenance operating systems, application software and system management tools.

Manage the development and maintenance of custom scripts (e.g., Python) to increase system efficiency and lower the human intervention time on any tasks.

Liaise with vendors and other IT personnel for problem resolution.

Individuals within the IT leadership job family have responsibility for activities that contribute to planning, creating and implementing an IT vision and strategy aligned with the company’s strategic business plan. They oversee the development of corporate standards, technology architecture, technology evaluation and transfer. They manage small to large teams of people responsible for developing and delivering IT solutions for the business and customers. Each role within this job family provides technical and business leadership to their organizations as well as to the business.

IT Leaders are also responsible for analyzing trends in technology, assessing the impact of emerging technologies on the business, providing solutions to address technology and business issues, and managing financial resources while ensuring the development of high-quality technology solutions. These solutions must be developed at the best possible cost and be aligned with customer and business needs while establishing relationships with employees and key internal and external stakeholders. They are also responsible for participating and leading the development of an IT governance framework that defines the working relationships and sharing of IT components among various IT groups within the organization.

To be successful, individuals must possess a combination of business, technical and leadership skills and competencies. This requires an understanding of client’s business needs, processes and functions. They also need a solid knowledge of IT infrastructure, architecture, applications development and support, networks, and computer operations. In addition, individuals working in this job family must have excellent communication skills and the ability to influence others.

KEY RESPONSIBILITIES:

Business and IT Strategy:

  • Implements the tactical components of the IT strategy at an Enterprise level.

  • Works with business partners to understand business needs.

  • Manages the development and implementation of IT initiatives to support business strategy.

Change Management:

  • Embraces and executes change through frequent, communication to staff and clients about the change and the impact of the change (individual and business).

  • Consistently advocates for the change.

  • Coaches staff through the change.

  • Identifies and removes obstacles to change.

Governance:

  • Provides input into demand management process and executes on plan.

Architecture:

  • Provides input to technology planning within a functional area.

  • Implements solutions consistent within current context of overall architecture.

Process Improvements:

  • Implements defined process improvements.

Finance:

  • Participates in the development of IT budgets.

  • Tracks and takes appropriate steps to stay within budget.

  • Provides high-quality services at optimal cost to customers.

  • Measures service performance and implements improvements.

IT Technology Development:

  • Develops and implements technologies to improve the performance of a business efficiency and effectiveness.

Service Level Agreements (SLAs):

  • Participates and provides input to the SLA development process.

  • Ensures internal SLAs are met.

Vendor Management:

  • Provides advice and counsel to the vendor relationship decision-making and contract development processes.

  • Reviews service provider performance.

  • Identifies and confirms performance problems and notifies contract managers.

Resource Management:

  • Meets regularly with team to gather work statuses.

  • Discusses work progress and obstacles.

  • Provides advice, guidance, encouragement and constructive feedback.

  • Ensures work, information, ideas, and technology flow freely across teams.

  • Establishes measurable individual and team objectives that are aligned with business and organizational goals.

  • Documents and presents performance assessments.

  • Recognizes and rewards associates commensurate with performance.

  • Implements organizational practices for staffing, EEO, diversity, performance management, development, reward and recognition, and retention.

Workforce Planning:

  • Identifies the roles, skills and knowledge required to achieve goals.

  • Ensures staff has the resources and skills needed to support all work initiatives within the assigned function or Center of Competency (COC).

  • Participates in IT workforce deployment activities.

KNOWLEDGE, SKILLS & ABILITIES:

  • BS/MS degree in Computer Science, Engineering or a related subject.

  • Proven working experience in service delivery of mobility products (IBM BigFix, IBM MaaS360, QRadar and McAfee EPO).

  • Solid cloud experience, preferably in AWS.

  • Experience with virtualization and containerization (e.g., VMware, Virtual Box).

  • Experience with monitoring systems.

  • Experience with automation software (e.g., Puppet, cfengine, Chef).

  • Solid scripting skills (e.g., shell scripts, Perl, Ruby, Python).

  • Typically has 7 to 10 years of relevant IT and business work experience.

  • Requires demonstrated ability to launch and deliver a single IT project on time and within budget.

  • Must have excellent oral and written communications skills, as well as excellent interpersonal skills to deal with multiple vendors and stakeholders within the organization.

  • Must have worked in large enterprise class type environments, be in line with industry best practices, think outside the box, and be able to make recommendations to improve overall governance and support continuous improvement.

Preferred Certificates:

  • IBM BigFix

  • IBM MaaS360

  • IBM QRadar

  • McAfee EPO

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally.

Systems Engineer

*Preferred location: Manila, Philippines. Other locations to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.

PURPOSE OF POSITION:

World Vision IT (WV IT) Mobility Device Management Services, a unit within the Global Technology Services, provides centralized management capabilities for all endpoints including mobiles, tablets, laptops and hybrid devices, keeping them updated and secure. Device management services enable the deployment of applications, modification of settings, and user wiping and resetting of the device in the event that it is lost or stolen. The unit is also responsible for defining standards for the digital workplace programme for the organization.

Systems Engineers will be responsible for installing, configuring, troubleshooting, patching, and managing BigFix on Windows. The engineer will also diagnose and troubleshoot problems with servers, software, and communications devices; as well as provide escalation support and assistance to technical support and junior administrators.

The candidate should also be able to:

  • Support tickets relating to BigFix technical issues primarily and work other tickets as assigned.

  • Develop and maintain standard operating procedures for BigFix application and agents.

  • Makes business and technical recommendations for new initiatives.

  • Interfaces with vendors to ensure appropriate resolution for BigFix and general patching issues on all systems.

  • Develops and implements testing strategies and document results.

  • Maintains current knowledge of relevant hardware and software applications as assigned.

  • Participates in special projects as required.

This person must be able to work independently with little oversight. This role requires ability to handle stressful client situations and to provide clear direction on next steps. Practical experience in a consultant, technical sales, and/or support role is a plus.

Systems Administrators and Engineers are responsible for the development and operations of secure and highly available global computing platforms. They design, install, maintain and upgrade the enterprise’s systems operating environment.

They are also responsible for the ongoing reliability, performance and support of the infrastructure. This includes monitoring systems, responding to problems and planning for growth.

Individuals design and build the systems operating environment and infrastructure to meet business requirements. This includes servers, storage, and backup media. They monitor and optimize the performance of operating systems and applications such as Web , Windows, Linux, VMware, Active Directory, DNS and DHCP. They maintain a secure systems environment by installing/maintaining security applications, managing access control mechanisms, and assigning user ids and passwords to authorize systems access. They also monitor automated system backup activities and execute contingency plans in case of system outages. Other responsibilities include providing operations support 24 hours per day, 7 days per week. They analyze console messages, diagnose system failures and take corrective action in order to ensure continuity of operations. This job family provides system backup processing, manages off-site storage and leads disaster recovery tests.

System Administrators and Engineers need good communication skills and must be able to work collaboratively with system users and other technical colleagues. Individuals work across all functional areas of the enterprise and use a strong customer service orientation to ensure that all requests and problems are resolved in a professional manner. They share their expertise and provide individual training and support to users. Systems Administrators and Engineers work with other technical staff and vendors to provide IT services to all customers.

KEY RESPONSIBILITIES:

Project Planning:

  • Leads or consults in short- and long-term project planning efforts with team members, clients and other IT groups.

  • Develops cost/time estimates.

  • Documents discussion and agreements.

Business Requirements:

  • Works with business analysts and clients to understand business needs.

Technical Requirements:

  • Determines requirements impact on existing architecture, work processes and systems.

  • Works with impacted areas to ensure proper communication / review of requirements and integration.

  • Determines infrastructure systems specifications, input/output processes and working parameters for hardware/software compatibility.

Design/Develop:

  • Analyzes, designs, develops, and documents systems to meet business requirements.

  • Coordinates design of subsystems and integration with larger systems.

  • May coordinate development activities with other groups.

Maintenance:

  • Performs routine maintenance tasks for infrastructure systems such as backups, patch management and hot fixes.

  • Assists in establishing requirements, methods and procedures for routine maintenance.

Business Process:

  • Assists in the business process redesign and documentation as needed for new technology.

Administration:

  • Installs, configures, and maintains system hardware and software components.

  • Maintains tracking and configuration documentation and plans.

  • Validates configurations.

Performance Monitoring:

  • Ensures performance meets the present and future needs of the business.

  • Forecasts utilization patterns and identifies modifications or upgrades.

  • Recommends changes/ enhancements for improved systems availability, reliability and performance.

Testing:

  • Designs, plans and leads testing efforts and coordinates feedback of test results.

  • Develops cases test files.

  • Conducts testing to ensure requirements are met.

Continuous Improvements:

  • Recommends performance metrics.

  • Analyzes operational metrics to understand performance and to ensure success in process improvements.

Computer Operations:

  • Assists in establishing requirements, methods and procedures for routine operational processes.

Production Support:

  • Provides Level 3 production support.

  • Diagnoses escalated problems or escalates, when needed.

  • Investigates alternative methods to expedite problem resolution.

  • Recommends procedures and controls for problem resolution or creates temporary solutions until permanent solutions can be implemented.

  • Researches, analyzes and recommends the implementation of software or hardware changes to rectify any problems.

  • Reviews checklists and scripts.

Security:

  • Makes recommendations to improve security and participates in investigations as needed.

  • Adheres to security requirements.

Business Continuity:

  • Participates in the implementation of contingency plans including reliable backup and restore procedures.

  • Participates in the identification of vulnerabilities and their mitigation.

  • Verifies that system backups run successfully.

Policies, Procedures and Standards:

  • Supports and helps establish systems environment standards.

  • Works with auditors, security groups, and data owners to make sure of governance, regulations, and compliance to policies and procedures.

  • Defines procedures for user access to systems environment.

  • Maintains system operating procedures and documentation.

Service Level Agreements (SLAs):

  • Assists in developing SLA’s.

Documentation/User Guides:

  • Documents new or modified functions, modules, test activities/results and other areas such as error handling and backup/ recovery procedures.

  • Ensures all documentation is delivered according to specified guidelines and on selected media.

  • Proofreads documents for accuracy.

Communications/Consultation:

  • Supports and participates in the formal reporting of project status.

Coaching/Mentoring:

  • Provides coaching and guidance to team members.

Research/Evaluation:

  • Evaluates future technologies and makes recommendations.

KNOWLEDGE, SKILLS & ABILITIES:

  • Demonstrated success in design and/or implementation, deployment of a IBM BigFix in a large, complex, and/or multi-product integration.

  • Hands on experience with administering and monitoring BigFix production environment.

  • Manage the BigFix structure and hierarchy for domains and sites.

  • Minimum 7 years of direct experience with vulnerability and patch management and operating systems hardening products (e.g., IBM BigFix, Windows Server Update Services, InTune).

  • Accountable for setting a standardized framework across all BigFix environments (custom properties, fixlet relevancy standards, site standards, configuration settings, etc.)

  • Develop processes and capabilities to support decentralized BigFix management.

  • Provide leadership on solution architecture, design, and implementation, ensuring it is in accordance with WV requirements.

  • Minimum 7 years of knowledge of compliance and inventory platforms.

  • Strong knowledge of supporting MS tools (MDT, SCCM, SCOM, DNS, networking, storage, clustering).

  • Operations experience in a variety of server based operating system - MS Server 2008 and above.

  • Minimum 5 of customer facing experience.

  • Familiar with security best practices and methodologies.

  • Experience with scripting and knowledge of multiple languages (Perl, PHP, Python).

  • Typically requires 5-7 years of relevant information technology work experience and relevant basic networking experience.

  • Willingness and ability to travel domestically and internationally, as necessary.

  • Effective in written and verbal communication in English.

Preferred Certifications:

  • Bigfix

  • A+

  • RedHat

  • MCSE

WVV AP Manager - Thuong Xuan AP

WORK CONTEXT / BACKGROUND:

World Vision is a Christian relief and development organisation working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, WV’s work focuses on children, ensuring they are protected and their basic needs are met. WVV has a total income of around US$ 18,000,000 (FY18) with funding from 13 support countries in Europe, Asia, the Americas and Australia. Funding of WVV consists of sponsorship program funding (70%) and PNS/grants (30%). WVV employs about 440 staff, of which 99% are Vietnamese nationals.

In alignment with the three ministry strategic objectives World Vision Vietnam implements three Technical Programs (TPs): Child Protection, Nutrition and Livelihoods. TPs are national level programmes implemented by World Vision in multiple geographic locations within a country, which are designed to ensure that WVV will achieve the highest impact for the well-being of children, in accordance with relevant Technical Approach and NO strategic objectives.

Currently, World Vision Vietnam is implementing 37 Area Programmes (APs)

which operate in 14 provinces/ cities clustering into 5 zones: North 1 (Hoa Binh and Dien Bien), North 2 (Yen Bai and Tuyen Quang), North 3 (Thanh Hoa, Hung Yen and Hai Phong), Central (Quang Tri, Quang Nam and Danang) and South (Quang Ngai, Binh Thuan, Ho Chi Minh and DakNong).

WVV’s APs usually focus within one administrative district of a province which populated by ethnic minority people with high rates of poverty. A uniqueness of WVV’s Development Program Approach (DPA) is that AP team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis. Beside the APs, WVV is also implementing different Special and Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

Under each AP, there will be 6-8 staff, including one AP manager, one Sponsorship Facilitator, one Finance Officer/Bookkeeper, one AP Coordinator and 2-4 Development Facilitators (DFs) who are in charge of the management of all projects (assessment & planning, implementation, monitoring, evaluation and transition), and community engagement for the assigned communes/wards in their AP. For each zone (6-8 APs), there are 4 Zonal technical staff, including three Technical Program Officers (Nutrition, Child Protection, Livelihoods) and one Program Effectiveness Officer. DFs will be coached by the AP manager programmatically and the Zonal Officers technically. One of the strengths of this structure is to allow better integration of the program toward Child Well Being Outcomes.

PURPOSE OF POSITION:

To provide overall leadership and management to the area program in accordance with WVV’s strategic directions (e.g. National strategy, Technical Approaches, Technical Programs), policies (e.g. HR Manual,

Finance and Child Protection policies, ect.), standards (e.g. technical project models, Program Effectiveness, child sponsorship, child protection and child safe organization, Program Accountability Framework, etc.).

ROLE DESCRIPTIONS:

1. Leadership and People Management:

  • Provide overall leadership to the AP team, including spiritual leadership

  • Work with PnC department to recruit and provide orientation for new staff

  • Supervise, coach, mentor, provide adequate feedback to AP staff to ensure their high performance toward the shared goals

  • Identify and address development needs of AP staff to ensure that they are well equipped with core and job-specific competencies to carry out quality work

  • Identify and address staffing issues in a timely and professional manner in working with PnC department

  • Promote ongoing reflection and learning culture among AP staff

  • Organize the AP office and facilitate a working environment of trust, mutual respect, and care among all staff

  • Build effective relationships with support office/donors; provide support office/donors with vital program information, documentation, stories and reports on a timely manner and get them involved in key events/milestones of the program

2. Community Engagement and Sponsorship

  • Build effective working relationship with various development partners including PMB and technical departments at district and commune level

  • Network with external stakeholders (NGOs, CSO, local businesses, etc.) and create space for collaboration and partnership toward improved well-being of children, especially the most vulnerable

  • Raise awareness of local partners and community on WV’s Christian identity and values, child focused and community based development

  • Promote program accountability in accordance with PAF

  • Lead the AP planning process as well as the annual community review & planning process

  • Promote shared monitoring and integrated reflection with local partners and community to review the progress and identify areas for improvements

  • Support communities and partners to develop and implement the community development plan/ initiatives (micro projects) including advocacy initiatives

  • Support communities and partners to develop and implement community-based disaster preparedness plans

  • Identify and mobilize community resources for joint advocacy activities at district level

  • Lead the documentation of best practices, lessons learnt, MSC stories and share with external and internal stakeholders for learning and advocacy purpose

  • Lead the process of MVC mapping and inclusion in the project activities

  • Lead child projection and inclusion as per Sponsorship standards and monitor participation and benefits of RC/MVC and their families

  • Lead the child monitoring as per sponsorship standards

  • Be accountable for the implementation of Sponsorship 2.0

  • Reinforce Sponsorship In Programming (SIP) Essentials

  • Facilitate the process of program approach towards sustainability

3. Program Management

  • Lead the adaptation of TPs following the standard guidelines/ tools and complete all AP level documents (log-frame, ITT, MnE plan, narrative AP Plan)

  • Provide coaching and support to AP staff to implement TPs according to the approved AP plan and budget

  • Mobilize technical, human, financial resources to support the program

  • Lead the monitoring and reporting of indicators to ensure data accuracy

  • Implement the recommendations of CWB reports, evaluation reports, technical model review reports

  • Coordinate the participation of local partners and community in baseline survey and evaluation at AP level

  • Document evidences and disseminate WVV’s project models to external partner for replication and advocacy purpose

  • Prepare monitoring reports for the AP (monthly, semi-annual, annually)

  • Support AP staff to mainstream CCT into program activities

  • Lead the implementation of Horizon 3.0

  • Manage resources with integrity and stewardship, in compliance with WVV’s financial policies and procedures.

  • Coordinate procurement and strategic sourcing at AP level

  • Prepare concept notes and proposals for PNS calls

REQUIREMENT:

  • Bachelor degree in education, public health, community development, social work and/or business administration.

  • Master degree in similar fields

  • Conceptual understanding of and commitment to development work, especially Christian, child-focused, community-based development concepts, approaches and processes.

  • Basic knowledge and understanding of key aspects of development work; including health/nutrition, child protection, livelihoods and cross-cutting themes (e.g. gender, child participation, environment, disability), and integration of advocacy and disaster management in development programming.

  • Demonstrated leadership skills, including leading, building, and supporting a team with diverse roles and capacities.

  • Skills in facilitation of development processes, including organisation and mobilisation of communities and networking among different development partners.

  • Demonstrated capacity in program management, with conceptual understanding and required competency in DME functions.

  • Strong interpersonal skills and well-developed written and oral communications skills in Vietnamese and English, especially report writing skills.

  • Solid computer skills in Word, Excel, Powerpoint and email.

  • Ability to think critically and reflect.

  • At least 4 years work experience in community development.

  • Experience in program implementation, community mobilization and participatory approach would be an advantage.

  • Knowledge and experience in capacity building for local stakeholders/partners.

  • Experience in managing and supervising staff.

  • Experience of working with ethnic minorities.

Our contact details are: People and Culture Department -World Vision International – Vietnam Address: 9th floor, the Mercury building, 444 Hoang Hoa Tham, Hanoi, Tel: 024. 39439920 (ext.123)

We give equal opportunity to every candidate, regardless of religion, race and gender.

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities.

Cash & Markets Working Group Co-chair - Bangladesh

PURPOSE OF POSITION:

To work with humanitarian and development actors in Cox’s Bazar’s nexus environment to nurture a community of practice around transfer programming in refugee camps and host communities. To harmonize approaches, build evidence and best practice in-country through sharing of experience and building the capacity of members and other interested parties. Contribute to national and global learning via innovations and challenges in the context.

The co-chair drives collective progress and provides technical expertise for jointly agreed priorities established by the Working Group (WG), considering their collective views and seek consensus and collaboration by the group. The position holder helps finalize the WG’s Terms of Reference and Work Plan, and drives timely accomplishment of the Work Plan priorities by the group. In line with member expertise and interest, other agencies may be designated to lead on activities.

MAJOR RESPONSIBILITIES:

Co-chair Cash Coordination and Nurture Community of Practice:

  • In coordination with the WG Coordinator, work with organizations involved with cash/market based interventions. As the NGO counterpart, co-chair the technical working group and represent this working group in relevant sector and sub-sector meetings (food security, livelihoods, protection, etc.) and other external fora. Facilitate and maintain a community of practice in country through information sharing, guidance, advice and exchange of technical support. Promote innovative transfer programming in the response, in line with Government requirements.

  • Manage the technical aspect of coordination through meeting management as well as partner and stakeholder follow-up on pending issues from partners.

  • Presentations in relevant sectors, sub-sectors, technical WGs and other relevant external fora. Develop context specific tools on cash- and voucher transfers and support implementing NGOs and their partners in using these tools.

  • Support collaboration amongst WG group members to identify areas of improvement to more efficiently and effectively program markets-based interventions.

  • Develop and support, whenever possible, harmonized tools, approaches and procedures in CTP, including the harmonization of vulnerability criteria, transfer values, modalities of payment, assessment and monitoring activities.

  • Collaborate on joint assessments, planning, targeting and monitoring, when necessary.

  • Establish regular technical exchange with CWG members with a view to promoting an inclusive and transparent decision-making process.

  • Encourage collective negotiations with service providers for effective cash and voucher programme delivery.

  • Ensure organizations’ cash-based programming are accurately represented across all sectors in the 4w.

  • Ensure beneficiary involvement, accountability and transparency in CTP.

Capacity Building & Learning:

  • Identify capacity building needs through ongoing engagement with WG member organizations and build capacity in cash transfer programming through conducting basic and more advanced trainings for practitioners.

  • Determine learning event needs and facilitate the planning and implementation of learning events.

  • Identify capacity building needs, facilitate the development of priority training needs in collaboration with the partners and cross-sector leads.

  • Build CWG capacity through formal trainings, learning events and continued sharing/exchange of practical learning.

  • Follow up with participants of trainings on the utilization of knowledge gained and identify local experts for sustainability of coordination.

Research & Advocacy:

  • Participate in and promote regular meetings of the ISCG cash advocacy group. Gather information on the impact of in-kind programming versus voucher programming versus cash-based programming. Advocate for market based programming where this is considered most appropriate based on evidence.

  • Facilitate the sharing of project evaluation information across CWG actors to in an effort to identify trends in best practice and areas for improvement across market based programming.

  • Highlight cash and voucher transfer interventions that are most likely to be effective in each situation, drawing upon lessons learned and examples of good practice for rapid and appropriate response.

  • Evidence of impact of in-kind programming versus voucher programming vs cash programming with advocacy for market based programming where this is considered most appropriate.

  • Provide information to and gain information from donors, Government and the corporate sector to facilitate funding opportunities for cash learning and interventions.

  • Identify and advocate for opportunities to link emergency cash transfer projects with longer-term support to social transfers as part of social protection strategies, potentially significantly strengthening CTP preparedness at the State level;

  • Document cash-based experiences and maintain a repository of information, learning and reference resources.

KNOWLEDGE, SKILLS & ABILITIES:

  • A Master’s degree in an appropriate technical field (Humanitarian Assistance, Food Security and Livelihoods, etc) or equivalent experience.

  • A minimum of 3-years’ experience in cash/voucher/e-voucher transfer programming in a humanitarian response setting.

  • Experience in research; collecting and analyzing information and presenting well-written reports.

  • Strong public speaking and presentation skills. Able to present information to an external audience and conduct trainings.

  • Excellent coordination skills such as ability to liaise with various agencies/individuals, organize events, priorities work and ensure a smooth flow of information and an environment of cooperation and information sharing.

  • Excellent analytical skills with ability to influence decision makers.

  • Diplomacy and good interpersonal skills, together with the capacity to remain calm under pressure and not lose sight of strategic priorities.

  • Ability to monitor and analyze shifts in political, economic, and social contexts which may affect program approaches.

  • Ability to work independently and to work virtually with people located in different geographic locations and in other organizations.

  • Excellent spoken and written communication skills in English.

  • A sound understanding of the importance of gender in humanitarian work.

  • Sensitivity to cultural differences and the ability to work in a wide variety of cultural contexts.

  • Committed to Equal Opportunities (e.g., gender, race, disability).

  • Innovative and creative to find lasting solutions to rapid, timely and appropriate humanitarian response.

Preferred Skills and Experience:

  • Experience and training in the EMMA tool kit (or other market assessment analysis tools) is an advantage.

Working Environment/Travel:

  • Work environment: Field Office based.

  • Travel: 20 % Domestic/international travel may be required.

  • On call: 10%

  • Willingness to travel and work extensively - sometimes at short notice, in difficult places and under long hours - according to a results-based approach.

WASH Sector Lead - Bangladesh Refugee Response

PURPOSE OF POSITION:

The WASH sector lead is responsible to lead, guide, supervise and support the WASH Sector staff for the overall smooth operations of WASH programs in camps and host communities.

S/he will coordinate and work collaboratively with other internal and external stakeholder to meet the standards effectively and efficiently.

MAJOR RESPONSIBILITIES:

  • Represent WVI at key sub-sector and sector coordination meeting– and others that may arise, as appropriate and relevant to operations (ongoing and planned).

  • Identify potential funding and partnership opportunities within the sector and donors, in line with WVI’s response strategy.

  • Identify and suggest collaborative opportunities for training, capacity building, monitoring and evaluation, assessments, program quality checks, etc., as appropriate.

  • Lead Join Response Plan design and development process for WASH sector

  • Share relevant sectoral information with Response Leadership & Operations, as appropriate.

  • To provide leadership in WASH program unit ensuring that there is compliance to organizational, and donor standards in the management of WASH programming

  • To implement WASH activities in the field level in coordination with other WASH actors, Site mgt and CIC and cluster

  • Guide and support to ensure timely and proper implementation of WASH activities

The position is accountable for the following:

Indicators:

  • Program - Lead design of WASH-related interventions, in line with international minimum standards and technical approaches/guidance articulated by sub-sectors and sectors.

  • Program - Working with programme officer and programme management, help develop timely and concise concept notes/proposals to help the WV programme attain its objectives with Rohingya refugees in the Cox’s Bazar assuring management of WASH from the point of technical assessment, implementation including ensuring water provision, ensuring sanitation facilities are constructed, hygiene kit distribution and awareness, technical monitoring, evaluation, documentation as well as reporting and accountability.

  • Initiate implementation of WASH programming, as per WV, donor and international standards, from strategic overview to systems, to operationalizing WASH programme strategy and donor guidelines and objectives.

  • Coordinate the initial general operations issues related to WASH such as administration, human resources, logistics and procurement, safety and security, communications, etc.

  • Work in liaison with CiC, Camp management agencies, service providers, community leaders and other stakeholders to ensure effective project implementation.

  • Coordinate with all sector based agencies in the camps to ensure compliance to inter agency and World Vision International standards for implementing WASH in emergencies.

  • Organize meetings with women, men and boys to ensure effective participation and support in the respective project activities.

  • Develop regular monthly, quarterly and annual project management documents including implementation plans and reports.

  • Actively support pre-distribution activities for hygiene kit distribution i.e. beneficiary assessment and sensitization.

  • Initiate hiring of staff for successful implementation of WASH programming in the Cox’s Bazar by WV.

  • To lead the capacity building initiatives and overall coordination of relevant training for project/departmental staff.

  • Engage the community in participatory exercise to develop context specific IEC materials and messages to facilitate community level sessions on WASH as appropriate and need.

  • Organize the awareness raising, campaign event/program in communities’ level at camp area coordinating with different stakeholders.

  • Advocacy – Elevate Children Protection in Emergencies & Protection advocacy issues to Communications & Advocacy team as part of response messaging.

  • Establish and liaise closely with other partners, agencies and local leaders regarding project activities to ensure a coordinated approach to project implementation.

  • Coordinate and participate in interagency assessments.

  • Finance – Monitor WASH sector budget as well as WASH related project expenses and have immediate action to implement/expense approved budget on time.

  • M&E – Support M&E and WASH staff ensure data collected (for reporting, monitoring, analysis, etc.) meets sub-sector, sector, and donor needs. Data collected should adhere to international minimum standards, help to inform quality of ongoing interventions, and inform design of future interventions.

KNOWLEDGE, SKILLS & ABILITIES:

  • Degree in WASH related sector, Public Health, Human Development, Engineering, Environment and/or Geology.

  • At least 5 years of practical experience in humanitarian related work.

  • Excellent English written and verbal communication skills.

  • Demonstrated leadership, people management, coaching, mentoring, and team building skills.

  • Strong problem identification, analytical and solving skills.

  • Strong competency in proposal & report writing, monitoring and budgeting skills.

  • Experience working with communities and local governments, INGOs, donors and other key internal and external stakeholders.

  • Demonstrated ability to meet strict deadlines and work independently and cooperatively with team members in a cross-cultural environment.

  • Demonstrates cross-cultural sensitivity, flexible worldview, emotional maturity and physical stamina. Ability to exhibit exemplary lifestyle as interpreted in specific local cultural context.

  • Ability to live and work in difficult remote areas and travel extensively.

  • Ability to maintain performance despite intense workload and work pace.

  • Committed to World Vision Core Values and Mission Statement.

  • Knowledge of and adherence to the Red Cross and NGO Code of Conduct.

  • Knowledge and application of Core Humanitarian Standards (CHS), Sphere standards for WASH.

  • Knowledge on current development and emergence issues.

  • Good conceptual and practical skill to write project concept paper and design documents of the project.

  • Good knowledge and skills in forecasting and budgeting.

  • Good facilitation skill of Training, Seminar and Advocacy programs.

  • Proven management and leadership ability.

  • Good communication and networking skills.

  • Decision making and conflict resolution skills.

  • Competent in using MS Word, MS Excel and PowerPoint presentation.

Preferred:

  • Post graduate degree.

  • Ability to work under stressful condition and adaptive to local culture and situation.

  • Minimum of 3-5 years working experiences in the relevant field.

  • HEAT trained is preferable.

  • World Vision experience.

  • Baseline survey, Evaluation and Monitoring process and tools.

Work Environment/Travel:

  • Must be willing and able to travel in field at least 40-60% as per need

  • Project locations are in remote areas in refugee camp. Staff is expected to live in his/her based location.

Resource Development Director, WV Bangladesh

BACKGROUND:

World Vision Bangladesh has a funded grant portfolio of over $100 million, with a significant volume of new opportunities that are actively managed in our current pipeline. There is significant potential for additional growth, which will require more proactive capture planning and management in seamless partnership with key World Vision Support Offices (SOs) and regional partners around the world. The Resource Development Director (RDD), a key leader within the Senior Leadership Team (SLT), provides strategic leadership in capture planning and implementation, bid management, oversight of donor research and analytic and pipeline management and facilitation/execution of WVB’s grant acquisition strategy, Additionally, the Resource Development Director ensures resource diversification, strengthened donor networking, and improved resource acquisition capabilities for World Vision Bangladesh. Furthermore, the RDD will train and /or build the capacity of all resource development staff, assure strategic inter-departmental collaboration with the Program Quality and Technical (PDQA) staff, Finance staff (in particular with the development of cost proposals), Operations Department, while assuring the provision of any and all requisite support to the Refugee Response program development team.

PURPOSE OF POSITION:

This position is a critical and key position of the National Office (NO) Team to lead the development and roll out of the National Office Resource Development Strategy, in alignment with World Vision’s global strategy, Our Promise 2030, and National Office strategies. As such, the Resource Development Director (RDD) will:

  • Lead and manage the National Office Resource Development Unit in Bangladesh to drive growth and diversification of grant income (bilateral, multilateral, major foundations and corporations, gifts in kind (GIK), non-food items etc.) in accordance to the Bangladesh National Office Resource Development Strategy.

  • Lead development and management of capture plans for World Vision Bangladesh (WVB) in order to maximize our ability to compete for high priority grant opportunities, both as a sub and prime in close collaboration with SOs and all internal WVB constituents (Technical teams, i.e. “PDQA,” Finance, People and Culture (P&C) etc.).

  • Oversee management of all live bids, and participate/lead major bi-lateral (e.g., USAID, DFID) bids in close collaboration with Support Office (SO) Resource Development Teams.

  • Assure the resource acquisition is strategic, focused and meets or exceeds targets as established by WVB leadership.

  • Coordinate with the Senior Director for Operations and Resource Management, National Director, Technical Directors and other internal constituents to develop strong relationships with high priority donors, as well as partnerships with potential subs and primes for future bids.

  • Establish and maintain functional relationships, capacity and collaboration among national, regional, support office and global center teams to effectively grow the national office portfolio.

  • Build the capacity of World Vision Bangladesh (WVB) capacity in grant acquisition, and specifically capture planning, capture management, bid management, and partnering in coordination with Regional Resource Development (RDU) Director; all such work will be aligned with the global Fragile Context Initiative and Grants Acquisition and Management (GAM) strategic priorities for the growth and management of grants in fragile contexts wherever appropriate and feasible.

The role reports to the Senior Director for Operations and Resource Management with matrix reporting to the Regional Resource Development (RDU) Director.

MAJOR RESPONSIBILITIES:

Resource Acquisition:

Capture plan development and management; bid management; donor engagement.

Develop rigorous capture plans, consistent with Shipley model/approach allowing for two year planning and preparation horizon that aligns all relevant actors including: Support Office teams, technical teams, finance, Operations, P&C, National Director, Refugee Response fund raising team and others as appropriate.

Assure effective management of all capture plans, and take responsibility for leading and/or playing substantive role in management of high priority opportunities (in particular major USAID, DFID and other bi-lateral opportunities).

Assure quality management of live bids including, but not limited to:

  • Managing go/no-go decision process involving SOs and key internal constituents (National Director (ND), technical teams, Operations Department, Finance, etc.) within 24 hours from the release of an opportunity; development of detailed bid preparation plan (or “Bid Action Plan”) within 24 hours of “go” decision which clearly delineates timelines and responsibilities for all aspects of the bid process; lead color team reviews of major bids (over $5m), assuring that all reviewers understand their roles in review process; assure development of and adherence to compliance matrix to address all donor requirements; coordinate development of questions/feedback, in collaboration with SOs, Senior Leadership Team (SLT), for all RFA, NOFOs RFIs and other bi-lateral opportunities, and timely submission of same; coordinate with Finance and PDQA (technical teams) to assure preparation of highly competitive and well budgeted technical plans that maximize cost recover for Bangladesh National Office (NO, or WVB) staff wherever possible; other bid management tasks as periodically identified and required.

  • Actively engage and participate in strategic country donor meetings with subset of high priority donors as identified through rigorous market analyses, agreed upon by SMT, and documented in WVB Strategic Plan.

  • Working with WVB leadership, identify key relationships to strengthen national office positioning and elevate WV’s profile with government, multilateral and private sector donors.

  • Ensure that the WVB and Regional Development Unit teams work in collaboration with SOs’ grant teams to actively maintain strong donor relationships at global, regional and country level, developing engagement strategies for each donor or a group of donors.

  • In coordination with WVB Communications Director ensure the implementation of the global impact framework, and support the development of capacity statements, marketing and communication materials using the technical branding approach for donor engagement and prepositioning.

  • Facilitate relationships and build credibility with donors, using previous success and documented best practices in grant management.

Analytics and Pipeline Management:

  • Oversee BD Analyst to assure that WVB is prioritizing the right opportunities, has an accurate assessment of the competitive landscape and our win potential for specific opportunities; understands our comparative advantages (and

  • disadvantages); identifies partners that maximize likelihood of building highly competitive consortiums; conducts literature reviews as required to inform technical strategy; and other research/analytics as required and appropriate.

  • Establish an effective opportunity pipeline per industry standards that qualifies, prioritizes, and tracks all opportunities from early capture (two years before live) through post submission “lessons learned” for all major

  • opportunities. Bid management systems should use gated approach (consistent with Shipley system), and be updated in real time and made accessible to WB leadership.

  • Oversee and/or participate in development and roll out of BD dashboards to keep senior leadership apprised of our progress towards BD targets, including but not limited to real time dollar win rate analyses.

Capacity Building:

  • Ensure all WVB staff involved in grants, including the position holder have completed and are Proposal pro certified.

  • Lead, manage and provide capacity-building support to employees in the WVB team, & seconded staff by ensuring clear goals and accountabilities are established and achieved.

  • Ensure individuals’ performance and development needs are met, and employees are high performing and engaged.

  • Identify capacity gaps at WVB in grants acquisition and management and other factors leading to poor win rates and grants implementation and work with SOs and the Regional Development Unit (RDU) to address them.

  • Lead with the SOs and regional RDU, the roll out of the partnership grants acquisition training software (i.e. Proposal Pro) and the use of Horizon for opportunity tracking.

  • Develop a strong successor to be able to take up increasing grant management responsibility.

Strategy and Leadership:

  • In coordination with the National Director, Senior Director for Operations and Resource Management, PDQA and other internal constituents as well as the Regional Resource Development Unit lead, develop and/or revise of the NO resource acquisition strategy to assure WVB acquisition targets are met.

  • In accordance with Global Fragile Context Strategy, WV processes for fragile context and the WVB Business Planning Cycle, assist the National Director and Senior Leadership Team in setting annual grant income projections to be used in the National Director’s Performance.

  • Provide day to day leadership and management to the National Office Resource Development to ensure timely and efficient support for capture planning and implementation, bid management, supervision of BD analytic including, but not limited to: donor market analyses; donor prioritization; competitive analyses; establishment of web based pipeline management system to assure real time updates in HORIZON and others as need be.

Other:

  • Carry out additional responsibilities as assigned by the ND/Ops Director.

  • Attend and lead devotional meetings.

KNOWLEDGE, SKILLS & ABILITIES:

  • Master’s Degree in International Development, International Relations, Rural Development, Social Science or any related field.

  • Minimum of five years’ demonstrable, hands on experience in grant acquisition, including experience developing and managing capture plans and applications/bids managing capture plans; managing bids for opportunities large opportunities targeting major bilateral and multilateral institutional donors.

  • Robust understanding of World Vision Context and prior experience working on resource collaboration with SOs is highly desirable.

  • Demonstrated success achieving high win rate for large (over $20m) bid portfolios. Experienced networker with strong skills in donor relations, negotiation, and partnership brokering and management.

  • Up-to-date knowledge of the donor landscape and trends in the development and humanitarian sectors.

  • Strong inter-personal skills, and proven team-player.

  • Able to solve complex problems and to exercise independent judgment.

  • Able to work in a cross-cultural environment with a multi-national staff.

  • Must be a committed one, able to stand above denominational diversities.

  • Strong influencing and networking skills; consortia/network development experience.

  • Experience in acquiring funding from private donors (foundations and corporations).

  • Ability to provide support and training to staff and partners and to “translate” donor language related to guidelines and different requirements to ensure that both concept notes/proposals and project implementation are compliant with donor requirements.

  • Experience with public-private partnerships.

  • If candidate is a WV staff, completed Proposal pro certification. G2G certified training is a plus.

Preferred Skills, Knowledge and Experience:

  • Knowledge of workings with major donors, such as USAID/OFDA/DoL, DFID, UN, DFAT, EC/ECHO/DIPECHO, UN agencies, WFP, ADB/WB. Global Fund.

  • Experience in working in fragile context countries, humanitarian assistance and complex environments.

  • Experience forming, leading, and working in consortia.

Work Environment/Travel:

  • Work environment: Office-based with frequent travel within National office and support offices.

  • Travel: up to of 15% International travel may be required.

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