WVV Security and Enterprise Risk Management (ERM) Officer

WORK CONTEXT / BACKGROUND:

World Vision is a Christian relief and development organization working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, WV’s work focuses on children, ensuring they are protected and their basic needs are met. World Vision Vietnam (WVV) has a total income of around US$ 19,000,000 (FY20) with funding from 13 support countries in Europe, Asia, the Americas and Australia. Funding of WVV consists of sponsorship program funding (70%) and PNS/grants (30%). WVV employs about 420 staff, of which more than 99% are Vietnamese nationals.

In FY20, World Vision Vietnam is implementing 37 Area Programmes (APs) which operate in 5 zones: North1 (Hoa Binh and Dien Bien), North 2 (Yen Bai – Tuyen Quang), North 3 (Thanh Hoa, Hung Yen, Hai Phong), Centre (Quang Tri, Quang Nam – Danang) and South (Quang Ngai, Binh Thuan, Ho Chi Minh, DakNong). WVV’s AP usually focuses within one administrative district of a province which populated by ethnic minority people with high rates of poverty. A uniqueness of WVV’s Development Program Approach (DPA) is that AP team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis. Beside the APs, WVV is also implementing different Special and Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

Although Vietnam is a low risk country according to the Partnership risk assessment criteria, it is mandatory for WVV as a National Office to appoint the position of Security and ERM Officer to ensure security of WVV Office, safety of all staff at both national and AP level; safety of WVV assets and properties; as well as to act as a National Office’s focal person of risk management in coordination with the Risk Management Committee.

PURPOSE OF POSITION:

1. To ensure that appropriate, adequate and effective measures for staff security, asset protection and safe programming are planned and implemented within the country context and where World Vision Vietnam operates (particularly in complex humanitarian environment) in accordance with the WV Security Policy & Standards.

2. Lead in the optimization of organizational security and the mitigation of operational risks for ministry effectiveness by establishing security systems and mechanisms for institutionalizing an organizational culture and practice of safety and security.

3. To develop & facilitate the Enterprise Risk Management (ERM) process in WVV and provide oversight to the ERM Committee towards managing strategic risks at an acceptable level.

KEY RESPONSIBILITIES:

I. CORPORATE SECURITY

STRATEGY AND PLANNING

  • Ensure Core Security Requirements (CSR) are implemented and regularly advise senior management of any gaps or ongoing issues with respect to CSR compliance.

  • Regularly review and update security plans and documents of WV Vietnam

SECURITY OPERATIONS

  • Conduct Context Risk Ratings & Security Risk Assessments (SRA) as required/directed.

  • Act as a point of contact for all safety and security related incidents, providing immediate support and coordination during and post incident.

  • Provide technical advice and support to the National Director/Senior Management on critical incident/situation or crisis management & business continuity issues and their likely impact on WVV operations

  • Provide support and/or carry out incident case management; security investigations and after action reviews/lessons learned exercises as required

  • Where relevant, support civil-military-police relations and profile management and ensure the use of HISS-CAM to inform decision-making for balancing humanitarian principles and operational practicalities

EXTERNAL LIAISON

  • Represent WV Vietnam at national/local level security related meetings and ensure information is disseminated to relevant staff.

  • Build ongoing networks for sharing security information and coordination with authorities, partners and others.

CAPACITY BUILDING AND TECHNICAL TRAINING

  • Coordinate with the Regional Security Director in the assessment, development and implementation of the national office capacity building plan for security management based on local security risk assessments.

  • Seek to develop a security culture by undertaking awareness initiatives in alignment with World Vision security policies and standards and monitor staff compliance.

REPORTING AND DOCUMENTATION

  • Provide monthly security reports to the Regional Security Director and National Director.

  • Ensure that Core Security Requirements documentation is fully completed at the Shepherd System and updated regularly

  • Ensure that all security incidents are reported in accordance with WV Security Policy Integrated Incident Management system.

II. ENTERPRISE RISK MANAGEMENT

  • Cordinate and facilitate Enterprise Risk Management (ERM) process including preparation and updating of Risk Register at the Risk connect SystemProvide oversight to the ERM Committee business activities and the capacity building of its members & others as required

  • Act as source of expertise and guidance on ERM.

  • Closely collaborate with Internal Auditor to have key risk treatments.

  • Coordinate with Regional Risk Prime to ensure the compliance of the National Office as necessary.

Education

Bachelor’s Degree

Knowledge & Skills

  • Good command in English and Vietnamese

  • Good spoken and written English skills.

  • Good interpersonal and communication skills.

  • Have good facilitation and training skills.

  • Have practical knowledge of tools, mechanisms and procedures for personal and organizational security, practical use of communications equipment

  • Have good knowledge and skills on ERM.

  • Willingness to do multi-task, able to work effectively under pressure taking of independence of action when required.

Experience

  • At least 3 years’ professional experience on Security or Risk Management.

Working experience in international agencies.

Our contact details are: People and Culture Department (HR Department)

Tel: 024. 39439920 (ext.123)

Email: [email protected]

World Vision Vietnam is a Christian non-government organization. Applicants having working experience in a similar kind of organization will be an advantage.

We give equal opportunity to every candidate, regardless of religion, race and gender.

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities.

WVV Project Monitoring and Evaluation Lead – ACE Project

WORK CONTEXT / BACKGROUND:

World Vision is a Christian relief and development organization working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, WV’s work focuses on children, ensuring they are protected and their basic needs are met. WVV has a total income of around US$ 19,000,000 (FY20) with funding from 12 support countries in Europe, Asia, the Americas and Australia. Funding of WVV consists of sponsorship program funding (70%) and PNS/grants (30%). WVV employs about 430 staff, of which 99% are Vietnamese nationals.

The strategic focuses of WVV include: children protection from all forms of abuse, exploitation, violence and injury; reduction of malnutrition rate of children under 5 through integrated approach; sustainable livelihood for poor households to support sustainable well-being of children.

Currently, World Vision Vietnam is implementing 36 Area Programmes (APs) which operate in 5 zones: North 1 (Hoa Binh - Dien Bien), North 2 (Yen Bai – Tuyen Quang), North 3 (Thanh Hoa - Hung Yen - Hai Phong), Central (Quang Tri - Quang Nam – Danang) and South (Quang Ngai - Binh Thuan – DakNong - Ho Chi Minh). WVV’s APs work with government partners and communities on a daily basis. Beside the APs, WVV is also implementing Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

The Against Child Exploitation project, funded by United States Department of Labor, has commenced since 2019 in the Philippines with the view to strengthening the capacity of the Philippine government to address the worst forms of child labor (WFCL) including online sexual exploitation of children (OSEC), and violations of acceptable conditions of work. World Vision is implementing the project in the Philippines and proposing Vietnam to be the second country in this project. The project is planned to be implemented in 7 target districts of 3 target provinces (1. Dien Bien – North zone; 2. Da Nang City and 3. Quang Nam Province - Central zone of Vietnam) toward the expected outcomes as follows:

Outcome 1: Improved enforcement of the legal framework and policies pertaining to the WFCL, including OSEC, and violations of acceptable conditions of work

Outcome 2: Improved assistance services for victims of WFCL and / or OSEC

Outcome 3: Strengthened partnerships to accelerate progress in addressing the WFCL, including OSEC, and violations of acceptable conditions of work.

WVV is looking for a Monitoring and Evaluation (M&E) lead to be responsible for connecting between the Deputy Project Director and the rest of the team, key partners at district and provincial level to achieve all project outcomes, and outputs as specified in the approved project proposal and logical framework within the planned budgets. This position will assist the Deputy Project Director maintaining an effective DME system as per the grant requirements; as well as in building capacity for project staff and local partners on DME.

PURPOSE OF POSITION:

The M&E Lead has overall responsibility for providing coordination and leadership for monitoring and evaluation of the grant, including formative investigation (pre-intervention baseline), ongoing data collection, and summative research evaluation (post-intervention). M&E Lead would also be responsible for the evaluation that will sum up the grant’s accomplishments in accurate and objective way.

The M&E Lead will also support local partners in establishing their M&E and reporting systems and provide technical assistance to improve their understanding of project evaluation and a performance-based management approach. In addition, to monitoring and evaluation, the position will support reporting activities, including the training of staff.

The M&E Lead must demonstrate strong experience in monitoring and evaluation of US Government grants and operate within World Vision organizational structure, principles and values.

ROLE DIMENSION/DESCRIPTION:

1. Project planning, implementation, monitoring, evaluation

Planning

  • Develop the overall framework for grant M&E in accordance to the design document and donor requirements.

  • Identify the core information needs of grant management, partners, and funding agencies; Participate in development of the annual work plan and budget, ensuring alignment with technical strategy.

  • Foster participatory planning and monitoring by engaging primary stakeholder groups in the M&E of activities.

Pre-Implementation

  • Conduct readiness assessment: the incentives at the system level, the beneficiaries and existing capacity.

  • Keep abreast of developments in grant/program changes and progress in order to advise and recommend tools and strategies to increase program performances and results.

  • Identify the requirement for collecting baseline data, prepare terms-of-reference for and arrange the conduct of a baseline survey, as required.

Implementation/Execution

  • Oversee and execute M&E activities with particular focus on results and impacts as well as in lesson learnt.

  • Undertake regular visits to the field to support implementation of M&E and to identify where adaptations might be needed.

  • Clarify and/or facilitate process for monitoring and evaluations of sub-grantees.

  • Identify the need and draw up the ToRs for specific studies; Recruit, guide and supervise consultants or organizations that are contracted to implement special surveys and studies required for evaluating grant effects and impacts.

  • Perform regular field visits to ensure the quality of data collected by Programs and to verify the accuracy of reported data.

Reporting

  • Guide staff and executing partners in preparing their progress reports in accordance with approved reporting formats and ensure their timely submission. This includes high quality, accurate, and timely quarterly progress reports, annual project reports, inception reports, and ad-hoc technical reports.

  • Prepare consolidation progress reports for grant management including identification of problems, causes of potential bottlenecks in the project implementation, and providing specific recommendations.

  • Identify strengths and weaknesses in existing data collection and management systems and propose solutions to improve knowledge management activities.

  • Draft tools and their revisions as well as data collection procedures (eg. logical framework, project performance tracking, indicators, data flow chart, M&E manuals).

2. Building capacity for partners, and project staff on DME and knowledge management

Capacity Building/Continuous Learning

  • Design and implement a system to identify, analyze, document and disseminate lessons learned.

  • Check that monitoring data are discussed in the appropriate forum and in a timely fashion in terms of implications of future action. If neccessary create such discussion forums to fill any gaps.

  • Monitor the follow up on evaluation recommendations.

  • Support project/program staff on ways to properly document, organize and capture program progress.

  • Facilitate, act as resource person, and join, if required any external supervision and evaluation missions.

  • Organize (and provide) refresher training in M&E for grants staff, implementing partners, local organizations and primary stakeholders with view of strengthening local M&E capacity.

  • Network with external and WV internal partners to promote learning and achieve M&E excellence.

Knowledge, Skills, Abilities:

1. Education

  • A minimum of a Master’s Degree or higher in Public Health, Social Sciences, or other relevant discipline.

  • University degree in Monitoring and Evaluation, project management, social science.

2. Knowledge & Skills

  • Have sound knowledge in developmental approach, M&E and management of information systems.

  • Understanding of NGOs and research field.

  • Have good skills in training and capacity building.

  • Have excellent interpersonal skills

  • Have excellent communications skills in verbal and written English and Vietnamese

  • Good facilitation skills.

3. Experience

  • A minimum of eight (8) years working in monitoring, evaluation and research in the public health field, with progressively increasing level of responsibility.

WVV AP Development Facilitator (Temporary) in Nam Tra My, QN

WORK CONTEXT / BACKGROUND:

World Vision is a Christian relief and development organization working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, WV’s work focuses on children, ensuring they are protected and their basic needs are met. WVV has been funded from 14 support countries in Europe, Asia, the Americas and Australia. Funding of WVV consists of sponsorship program funding (70%) and PNS/grants (30%). WVV employs about 430 staff, of which 99% are Vietnamese nationals.

Currently, World Vision Vietnam is operating in 5 zones: North 1 (Hoa Binh and Dien Bien), North 2 (Yen Bai – Tuyen Quang), North 3 (Thanh Hoa, Hai Phong), Centre (Quang Tri, Quang Nam – Danang) and South (Quang Ngai, Binh Thuan, Ho Chi Minh, DakNong). WVV’s AP usually focuses within one administrative district of a province which populated by ethnic minority people with high rates of poverty. A uniqueness of WVV’s Development Program Approach (DPA) is that AP team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis. Beside the APs, WVV is also implementing different Special and Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

PURPOSE OF POSITION:

  • To serve as a catalyst, partnership broker, and builder of the capacity of local partners, facilitating the development process toward the improved and sustained well-being of children within their families and community, especially the most vulnerable children.

  • To manage the technical projects in assigned communes and advocate for sustainable well being of children especially the most vulnerable children.

ROLE DIMENSION / DESCRIPTION

  1. Community Engagement and Sponsorship

Planning:

  • Facilitate partnering/ networking with and connections among different local stakeholders (formal and informal community groups, businesses, NGOs and local government agencies, etc.) to mobilize resources for the well-being of children.

  • Raise awareness of local partners and community in assigned commune on WV’s Christian identity and values, child focused and community based development approach

Monitoring:

  • Facilitate capacity building for communities and local partners in the assigned communes in shared monitoring

  • Facilitate shared monitoring activities and reports

Child participation and protection:

  • Strengthen child clubs and children led community initiatives

  • Promote the use of child friendly tools such as photo voice, body map, river of life to increase child participation and voice in the community

Most Vulnerable Children (MVC) inclusion:

  • Facilitate capacity building for communities and local partners in MVC mapping

  • Facilitate the process of MVC mapping and updates

Micro projects:

  • Strengthen community based groups the assigned communes and build capacity for them in micro projects planning

  • Identify and engage communities and partners in micro projects

Sponsorship integration:

  • Include RC in project activities and monitor participation and benefits of RC and their families

  • Coordinate the child registration and well-being monitoring of children, including RC in assigned communes as per sponsorship standards through the SR volunteer network

  1. Program Management in assigned communes

Implementation of Technical Models and Advocacy

  • Work closely with TPOs to introduce and build capacity for local partners on technical project models, guidelines, tools.

  • Facilitate the implementation of technical models in alignment with the standard guidelines (cost norms.) and tools.

Financial Management

  • Manage resources with integrity and stewardship, in compliance with WVV’s financial policies and procedures.

Coordinate procurement and strategic sourcing in assigned communes

Knowledge, Skills, Abilities:

(The following knowledge, skills, and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training.)

Education

  • Bachelor degree, preferably in education, public health, community development, social work.

Knowledge & Skills

  • Conceptual understanding of and commitment to development work, especially Christian, child-focused, community-based development concepts, approaches and processes.

  • Basic knowledge and understanding of key aspects of development work; including child protection, nutrition /health, livelihoods, resilience, advocacy, cross-cutting themes (e.g. gender, environment, disability, child participation).

  • Demonstrated capacity in project management, with conceptual

Experience

  • At least 2 years of work experience in community development.

  • Experience in program implementation, community mobilization and participatory approach

  • Experience in working with local stakeholders/partners.

  • Experience of working with children and ethnic minorities.

Our contact details:

People and Culture Department - World Vision International – Vietnam Address: 9th floor, the Mercury building, 444 Hoang Hoa Tham, Hanoi

Tel: 024. 39439920 - Ms. Nguyen Thi Minh Phuong

We give equal opportunity to every candidate, regardless of religion, race and gender.

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities.

WVV AP Sponsorship Facilitator in Nam Tra My, Quang Nam

WORK CONTEXT / BACKGROUND:

World Vision Vietnam (WVV) is a Christian relief and development organization working to create lasting change in the lives of children, families and communities living in poverty. WVV serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, WVVs work focuses on children, ensuring they are protected and their basic needs are met. WVV has a total income of around US$ 19,000,000 (FY21) with funding from 13 support countries in Europe, Asia, the Americas and Australia. Funding of WVV consists of sponsorship program funding (70%) and PNS/grants (30%). WVV employs about 430 staff, of which more than 99% are Vietnamese nationals.

In FY21, WVV is implementing 36 Area Programmes (APs) which operate in 5 zones: North1 (Hoa Binh and Dien Bien), North 2 (Yen Bai – Tuyen Quang), North 3 (Thanh Hoa, Hai Phong), Centre (Quang Tri, Quang Nam – Danang) and South (Quang Ngai, Binh Thuan, Ho Chi Minh, DakNong). WVV’s AP usually focuses within one administrative district of a province which populated by ethnic minority people with high rates of poverty. A uniqueness of WVV’s Development Program Approach (DPA) is that AP team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis. Beside the APs, WVV is also implementing different Special and Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

WVV Child sponsorship enhances the quality of WVVs transformation development and public awareness ministries by providing sponsors, children, and their families and communities with a service that allows sharing of other resources, hopes and experiences in a way that it can transform both. Child sponsorship provides the majority of resources for transformational development. Therefore, Child sponsorship is a required core competency of WVV. Reflecting Christs love for children, WVVChild sponsorship creates a special relationship between children, their families and communities, and sponsors that contribute to the transformation of all toward the wholeness of life with dignity, justice, peace and hope.

WVVs Sponsorship program is implemented across all Area Programs (APs) with more than 74,000 RC up to FY20. Each AP usually has one AP manager, one Finance staff, one Sponsorship staff and 3 to 5 other staff who are in charge of Monitoring and Evaluation, Capacity Building, and sectoral projects such as Nutrition/Health; Child Protection; Livelihood and Community Engagement and sponsorship Plan etc. A uniqueness of WVVs AP approach and structure is that all AP team members are based at the district where the AP is located, which enables them to work closely with government partners and communities on a daily basis.

PURPOSE OF POSITION:

The position supports AP manager in ensuring the focus on childrens well-being and the transformation of registered children, their families and communities and sponsors through collaborating with Development Facilitators and local sponsorship volunteers network, partners in planning and implementing sponsorship activities in the designated AP working area.

The position assists AP manager to ensure Sponsorship operations and initiatives (Sponsorship 2.0, Horizon HOPE, etc) are well integrated and deployed within TP projects of the AP, provides technical support to DFs to ensure appropriate RC targeting which is aligned with WVs Sponsorship minimum Programming standards.

ROLE DIMENSION/DESCRIPTION

SPONSORSHIP SERVICE OPERATIONS

  • Ensures sponsor communication activities (Sponsors Letter, Christmas Card, Child’s Annual Progress Report, Gift Notifications…) are designed in engaging and meaningful way so as to contribute to life skills and development assets of children.

  • Manages queries including record management, assignment, quality assurance and follow-up are timely responded.

  • Ensures child data and other sponsorship documents (both electronic and hard copies) and relevant back-up copies are maintained systematically in a secure place.

SPONSORSHIP PROGRAMMING

  • Makes sure RC and their families are intentionally included in the APs programming interventions as part of transformational development.

  • Ensures budgeted number of RC which is agreed with the support office is maintained through timely processing of new growth, replacement and reactivation.

  • Reinforces RC selection criteria which embrace MVC targeting by recruit new growth/replacement in consideration from APs MVC list.

  • Ensures RC record (includes information and digital images/clips) are updated and maintained with completeness, accuracy, timeliness and validity and compliance with Child protection policy.

  • Provides sufficient coordination and support to enable DFs facilitate Child Monitoring integrated within project activity plan as a part of community led child protection and care.

  • Coordinate with AP coordinator to complete the CESP plan of action and report for the AP.

COMMUNITY AWARENESS & TRAINING

  • Assist AP manager to establish/strengthen community volunteer network at the target communes with close collaboration between schools (school volunteer network) and community settings (hamlet facilitator network) at village and commune levels;

  • In cooperation with DFs, the sponsorship communication messages and materials (adapted with local context as possible) are distributed to all RCs parents and non-RCs parents;

  • In collaboration with other the DFs, the sponsorship network and National staffs, documenting stories about RC and their families and significant changes in their life, achievements, best practices and learning experiences are compiled for WV publications and shared within the Partnership.

  • In collaboration with the Sponsorship Cluster Officer in NO, sponsorship new initiatives are contextualized and implemented appropriately.

  • Participates in sponsorship education processes as needed.

  • Provides technical input on sponsorship aspects of community engagement.

  • Participates in community engagement and capacity building efforts of partners and community groups.

Knowledge, Skills, Abilities:

Education

Bachelors Degree

Knowledge & Skills

  • Conceptual understanding of and commitment to development work, especially Christian, child-focused, community-based development concepts, approaches and processes;

  • Strong understand of community-led development work

  • Demonstrated training and facilitation skills, including catalysing, connecting and building the capacity of community groups

  • Good time management and organizational skills;

  • Good interpersonal and communications skills;

  • Fair English, especially email/letters writing skills;

  • Good computer skills in Word, Excel, Powerpoint and email;

Experience

  • Experience in community development or with NGO.

  • Experience in capacity building for local stakeholders/partners.

Our contact details are:

People and Culture Department Ms. Nguyen Thi Minh Phuong

World Vision International - Vietnam

Address: No. 444 Hoang Hoa Tham street, Tay Ho District, Hanoi.

Tel: 024. 39439920

We give equal opportunity to every candidate, regardless of religion, race and gender.

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities.

Strategic Planning Specialist

JOB ANNOUNCEMENT

Strategic Planning Specialist

NOTE: ONLY CAMBODIAN NATIONALS MAY APPLY FOR THIS POSITION

World Vision International is an international Christian Humanitarian Organization working with the poor and oppressed to promote human transformation and seek justice. We are global community with a purpose – to bring about positive change in the lives of the world’s most vulnerable children. People are inspired to work for us because they want to contribute to making a difference. We are part of an international team, using our talent, determination and influence to invest in a better tomorrow.

Are you ready to be a change maker?

Our Cambodia Office is seeking for one (01) qualified candidate to fill in the position below:

Position: Strategic Planning Specialist

Location: National Office, Phnom Penh

Compensation: Negotiable

I. POSITION BACKGROUND AND PURPOSE

As we work to transform the lives of the most vulnerable children in Cambodia, this position plays a crucial role in the Business alignment requirements and the implementation of the Field Office strategy.

The positon play an important role in working across with different department leads, functional heads, conducting ongoing landscape analysis and organisational performance monitoring against its strategic targets and goals

This positon additionally provides strategic support to the local fundraising team in strategy alignment and donor engagement.

II. MAJOR RESPONSIBILITIES

  • Manage national level context/landscape scanning include develop an online dashboard to capture significant changes in the landscape, regularly scan poverty, vulnerability, Child Well Being (CWB) and other areas relevant to the strategy, and produce landscape summary report

  • Manage Field Office (FO) strategy planning by develop or revise Country Strategic Implementation Plan (CSIP) as per required cycle, revise annual business plan (target setting and tracking), and forecast and scenario planning

  • Coordinate FO performance monitoring of the strategy implementation with department heads to ensure FO strategy scorecard target setting & reporting, and accurate information presented in the Impact and operational portal

  • Coordinate Risk and Compliance Management (RCM) with the RCM team and relevant risk owners

III. REQUIREMENTS :( Education, Knowledge skills and experience)

  • Degree in business/ management studies, social development, or other related field of study.

  • Experience and knowledge in the area of Strategic Business Planning and Management, Project Management (design, monitoring and evaluation)

  • Critical thinking and analysis skills

  • Research, documentation and Facilitation skills

  • Good command of Microsoft Office (working on cloud services)

  • Communications skills (fluency both read and write English and Khmer)

  • Requires two years of work experience in the area of strategy planning, preferably in a Social/development organisation

  • Experience of working and engaging with leaders and manager

Selected candidates are required to produce Local Police Clearance Certificate prior to their joining in the organization.

GO GREEN! SAVE THE TREES!

All applications should be sent in soft copy (word document or PDF)

World Vision Cambodia is committed to the principles of workplace diversity. Qualified women and disabled people are encouraged to apply. Only short listed candidates will be notified. Applications and CVs will not be returned.

WVI is committed to the protection of children. We do not employ staff whose background is not aligned to our child protection practices. Hence employment is conditional upon successful completion of all applicable background checks, including criminal record checks where possible.

P&C Business Partner

PURPOSE OF POSITION

The purpose of this role is to provide a wide range of effective Human Resource processes to designated Area Programs (AP), National Office (NO) Departments, Grants, and Special Projects in support of the ministry in World Vision International Mongolia (WVIM) and assist in the implementation of National People & Culture (P&C) Policies. 

Provide administrative support in the development, implementation, and coordination of the Compensation and Benefits program and processes in support.

MAJOR RESPONSIBILITIES

Recruitment and Performance management

  • Liaise with AP and NO Managers for this purpose yearly and assess quarterly in liaison with the hiring managers if these numbers have changed due to attrition, maternity covers etc.

  • To promptly ensure and facilitate the recruitment and selection process following the P&C policies and procedures, including documentation.

  • To ensure that WVI core values, mission, and vision are present in all recruitment endeavors.

  • To facilitate, guide and lead all interviews in your respective region/ departments.

  • To ensure that the panels set are transparent and free of any conflicting interest to your best ability.

  • To ensure timely and planned interviews as opposed to reactive recruitment

  • To ensure that internal customers i.e. the hiring managers are satisfied with the pace of the recruitment and there are no unwarranted delays in this process.

  • Participate in and contribute to regular P&C team meetings by providing feedback from the respective regions on P&C matters and related matters.

  • To look into, facilitate, and guide all disciplinary and related issues in your regions/ department/ grants.

  • To provide timely monthly reports on recruitment, feedback, and arising issues in your region.

  • Facilitate the orientation process for all new staff and participate in the P&C section as appropriate.

  • To keep track of the probation periods and similar periods for AP, NO Managers, Grants, and Special project staff, including relevant documentation.

  • Provide appropriate information and assistance and guidance to staff regarding the annual performance management process and liaise with AP, NO Managers, Grants and Special Projects managers to ensure that this process is completed on time.

  • To be responsible for the timely delivery of staff’s yearly and midyear performance reviews from respective regions, departments and facilitate the accurate and timely process.

  • Assist and provide input in the conduct of salaries and benefits survey to determine the organization’s position in the market

  • Receive requests from the staff of respective regions/departments and respond to them in a timely and appropriate manner, based on the P&C Policy.

  • Participate in the planning and assessment activities of the P&C Department by providing technical inputs during the planning and evaluation process.

  • Assist in the planning and formulating of recruitment strategies and standards, and annual plans. 

  • Ensure that the implementation of recruitment plans, and strategies are in accord with the recruitment policy, standards, and values of World Vision and government laws and regulations

  • Ensure all contracts and related documents are accurate and proper before staff receiving them.

  • Ensure staff information is upload and updated in the Our People/ HRIS system

  • To negotiate compensation for new hires, promotions etc., which are aligned to policies and the relevant HAY grades.

  • Seek to upgrade recruitment and selection tools to raise the level and quality of recruitment and selection processes of the organization

  • Ensure all compliance agreements are signed off by staff joining and maintain current agreements of existing staff.

  • Conducting periodical checks on the documentation in staff’s files of your respective regions, department, grants and special projects to ensure that they are compliant to audit standards.

  • Conduct all the necessary screening, candidate profile, reference checks, initial interviews, and testing and assessing applicants for shortlisting of potential candidates.

  • Coordinate the selection process with internal clients and provide technical support to internal clients in the placement of candidates and advice on the correct salary based on the HAY grade of the JDPDQ.

Strategy

  • To plan on the implementing of all new policies or processes flowing from the P&C department to the rest of the organization and ensure the current policies are maintained in the APs, NO, Grants and Special Projects.

  • Provide technical expertise in the development, implementation, and coordination of P&C Planning and Recruitment strategies and processes in support to WV Mongolia’s strategy

  • To develop and assist in workforce planning by giving input and ideas on efficient and planned recruitment.

  • Advising and planning before each interview in ensuring that the right candidate is selected for the right job.

  • Strategizing with the hiring manager before each on the core competencies to be sought from the candidates before the decision to hire

Internal & External Liaison and Coordination

  • INGOs, NGOs and Agencies in Mongolia

  • To be market savvy in recruitment and liaise with the related external parties for this purpose.

  • All WVIM Staff both in Area Programs and National Office

Technical support

  • Provide information to staff regarding WVIM P&C policies and their implementation and provide appropriate advice as required.

  • Set and define periodical or annual performance accountability and deliverables under the supervision of the P&C Department

  • To provide feedback on recruitment and policy issues from the APs, NO, and staff feedback, to suggest and give ideas on any improvements for these areas. 

  • Ensure that human resource planning and recruitment processes are implemented correctly in the APs, NO, grants and special projects and adhere to the procedures and policies.

  • To ensure alignment of practices, policies internal customers and in accord with the recruitment standards set forth, in support to the strategic goals of the organization.

  • To lead and train staff in respective regions, department, grants, and special projects on any new initiative in recruitment, performance reviews, related P&C matters, etc

Quality assurance

  • To constantly provide constructive feedback to the P&C Director from the regions and ideas or suggestions on needed P & C improvements in respective regions, departments, grants and special projects

  • Facilitate the exit process, conduct exit interviews and report to P & C Director key trends from the interviews.

  • Ensure all relevant HR documentation for staff changes, etc are completed and filed in a timely manner

  • Maintain accurate records of staff on the HR database.

  • Maintain and monitor compensation and benefit staff records and provide Finance with monthly salary change information in a timely manner.

  • Prepare placement papers of qualified candidates for proper payroll endorsement and issuance of appointment papers as well as documentation of internal transfers / resignations.

  • Send monthly reports on a timely basis to the P & C Director and provide any other information as requested.

Self-development

  • Seek self-development on current trend of the technical sector

  • Demonstrate high commitment to World Vision’s Core values in the approach to work and relationships

  • Engage different cross functional teams to learn and contribute

  • Spend time to connect WV Central Community of Practice

  • Practice spirituality to leave out Christian faith with boldness and humility

  • Attend additional training internally and externally as required

  • Perform any other tasks assigned by the manager

KNOWLEDGE/ QUALIFICATIONS FOR THE ROLE

Education

  • A university degree in Human Resource Management, Social Science or Business Administration

Experience

  • Minimum 2 years’ experience in HR in a generalist role and handling recruitment function

  • Facilitating training and workshop

Knowledge and Skills

  • Fluency in both written and spoken English and Mongolian and ability to translate Mongolian to English and vice versa

  • Excellent computer skills, including proficiency in Word, Excel and PowerPoint.

  • Good project management skills and experience.

  • Ability to resource information.

  • Strong interpersonal skills and ability to establish and maintain effective working relationships in a multi-cultural, diverse environment.

  • Ability to be proactive and work independently, as well as working closely and supportively within a team.

  • Commitment to continuous personal learning, keeping abreast of new developments, particularly within the area of Learning and Development.

  • Willingness to travel extensively throughout Mongolia

  • Ability to work under pressure, being self- motivated and detail oriented

  • Honesty, Integrity and commitment to World Vision principles

Work Environment

  • The position requires ability and willingness to travel domestically up to 30% of the time.

Please send the below documents to [email protected]

  • Curriculum Vitae

  • Cover Letter

  • Application Form

  • Copy of Diploma(s)

  • Copy of ID care

WVV AP Development Facilitator - Minh Long, Quang Ngai

WORK CONTEXT / BACKGROUND:

World Vision is a Christian relief and development organization working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, WV’s work focuses on children, ensuring they are protected and their basic needs are met. WVV has been funded from 14 support countries in Europe, Asia, the Americas and Australia. Funding of WVV consists of sponsorship program funding (70%) and PNS/grants (30%). WVV employs about 430 staff, of which 99% are Vietnamese nationals.

Currently, World Vision Vietnam is operating in 5 zones: North 1 (Hoa Binh and Dien Bien), North 2 (Yen Bai – Tuyen Quang), North 3 (Thanh Hoa, Hai Phong), Centre (Quang Tri, Quang Nam – Danang) and South (Quang Ngai, Binh Thuan, Ho Chi Minh, DakNong). WVV’s AP usually focuses within one administrative district of a province which populated by ethnic minority people with high rates of poverty. A uniqueness of WVV’s Development Program Approach (DPA) is that AP team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis. Beside the APs, WVV is also implementing different Special and Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

PURPOSE OF POSITION:

To serve as a catalyst, partnership broker, and builder of the capacity of local partners, facilitating the development process toward the improved and sustained well-being of children within their families and community, especially the most vulnerable children.

To manage the technical projects in assigned communes and advocate for sustainable well being of children especially the most vulnerable children.

ROLE DIMENSION / DESCRIPTION

1. Community Engagement and Sponsorship

Planning:

Facilitate partnering/ networking with and connections among different local stakeholders (formal and informal community groups, businesses, NGOs and local government agencies, etc.) to mobilize resources for the well-being of children.

Raise awareness of local partners and community in assigned commune on WV’s Christian identity and values, child focused and community based development approach

Monitoring:

Facilitate capacity building for communities and local partners in the assigned communes in shared monitoring

Facilitate shared monitoring activities and reports

Child participation and protection:

Strengthen child clubs and children led community initiatives

Promote the use of child friendly tools such as photo voice, body map, river of life to increase child participation and voice in the community

Most Vulnerable Children (MVC) inclusion:

Facilitate capacity building for communities and local partners in MVC mapping

Facilitate the process of MVC mapping and updates

Micro projects:

Strengthen community based groups the assigned communes and build capacity for them in micro projects planning

Identify and engage communities and partners in micro projects

Sponsorship integration:

Include RC in project activities and monitor participation and benefits of RC and their families

Coordinate the child registration and well-being monitoring of children, including RC in assigned communes as per sponsorship standards through the SR volunteer network

2. Program Management in assigned communes

Implementation of Technical Models and Advocacy:

Work closely with TPOs to introduce and build capacity for local partners on technical project models, guidelines, tools.

Facilitate the implementation of technical models in alignment with the standard guidelines (cost norms.) and tools.

Financial Management:

Manage resources with integrity and stewardship, in compliance with WVV’s financial policies and procedures.

Coordinate procurement and strategic sourcing in assigned communes

Knowledge, Skills, Abilities:

  • Bachelor degree, preferably in education, public health, community development, social work.

  • Conceptual understanding of and commitment to development work, especially Christian, child-focused, community-based development concepts, approaches and processes.

  • Basic knowledge and understanding of key aspects of development work; including child protection, nutrition /health, livelihoods, resilience, advocacy, cross-cutting themes (e.g. gender, environment, disability, child participation).

  • Demonstrated capacity in project management, with conceptual

  • At least 2 years of work experience in community development.

  • Experience in program implementation, community mobilization and participatory approach

  • Experience in working with local stakeholders/partners.

  • Experience of working with children and ethnic minorities.

Our contact details:

People and Culture Department - World Vision International – Vietnam

Email address: [email protected]

We give equal opportunity to every candidate, regardless of religion, race and gender.

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities

WVV NO Finance Officer

WORK CONTEXT / BACKGROUND:

World Vision is a Christian relief and development organization working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, WV’s work focuses on children, ensuring they are protected and their basic needs are met. WVV has been funded from 12 support countries in Europe, Asia, the Americas and Australia. Funding of WVV consists of sponsorship program funding (70%) and PNS/grants (30%). WVV employs about 430 staff, of which 99% are Vietnamese nationals.

Currently, World Vision Vietnam is operating in 5 zones: North 1 (Hoa Binh and Dien Bien), North 2 (Yen Bai – Tuyen Quang), North 3 (Thanh Hoa, Hai Phong), Centre (Quang Tri, Quang Nam – Danang) and South (Quang Ngai, Binh Thuan, Ho Chi Minh, DakNong). WVV’s AP usually focuses within one administrative district of a province which populated by ethnic minority people with high rates of poverty. A uniqueness of WVV’s Development Program Approach (DPA) is that AP team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis. Beside the APs, WVV is also implementing different Special and Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas

Finance is a support function of WVV with the main responsibilities of maintaining and strengthening the accountability and stewardship over the financial resources being entrusted to the organization.

In addition to the requirement of professional and educational background, staff working for the Finance function are required to possess a strong characteristic of honesty and integrity, as well as the ability to arrange and work under high pressure to meet very strict deadlines of financial reports submission.

By working closely with the AP/Project staff and other support staff, Finance function assists the WVV Management in achieving the office objectives by provision of improved financial management, better compliance, better controls and procedures.

PURPOSE OF POSITION:

The position supports WV Vietnam to maintain high standards of financial stewardship not only at the National Office but also at the APs/Projects.

The main responsibilities include ensuring that all financial records comply with the WV Financial Policies and Procedures and meet audit requirements.

ROLE DIMENSION/DESCRIPTION:

1.FIELD OFFICE ACCOUNTING FUNCTION

  • Regular accounting and adjusting journal entries are prepared

  • Calculate and process monthly payroll and tax payment for all staffs

  • All staff’s salaries and benefits are allocated to correct cost center

  • Submit monthly tax report and annual tax finalization for all staffs

  • Reconciliation (GL, GNs, bank, etc) is carried out on a monthly basis.

  • The correction and consistency with WV standard of the used accounts and analysis codes is ensured.

  • The assets register is regularly updated and reconciled with the sunsystems data, and assets are physically verified at least on an annual basis.

  • Sunsystems data are entered and reviewed, supporting schedules and financial reports are prepared accurately and timely in cooperation with the Finance Department.

  • All outstanding advances and payables (more than 30 days) are tracked and reminded to the relevant staff or other Finance staff in a timely manner.

  • Settlement Advices are prepared and submitted on a timely basis.

2.PROJECT ACCOUNTING AND SUPPORT

  • Technical accounting support is provided to APs or Projects, which is in transition and/or where there is no Finance staff, including site visits.

  • Audits of projects which he/she is not directly providing financial assistance and support to are conducted periodically

  • Orientation and training are provided to the AP/project finance staff when required.

3.OTHER RESPONSIBILITIES

  • Update, advise and ensure tax and statutory compliance for the organization

  • Inputs to the annual objectives for the Finance Department which are consistent with the Finance Manual are given.

  • Appropriate and on-time revisions are made to the Finance Manual, Field Finance Manual of WV Vietnam in accordance with the WV Global Center Finance manual.

  • Perform any other tasks that may be assigned by the supervisor from time to time.

Knowledge, Skills, Abilities:

1. Education

  • Bachelor's Degree in Accounting or equivalent.

2. Knowledge & Skills

  • Good knowledge of accounting theory, financial statements and government tax requirements

  • Good interpersonal and communications skills;

  • Good English skills (both spoken and written);

  • Good computer and Microsoft Office (especially Excel) skills.

3. Experience

  • Experience in bank reconciliation, journal preparation, general ledger, financial statements, treasury management and government tax requirements.

  • Experience in community development or with similar INGO.

WVV Development Facilitator in Binh Chanh, Ho Chi Minh City

WORK CONTEXT / BACKGROUND:

World Vision is a Christian relief and development organization working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, WV’s work focuses on children, ensuring they are protected and their basic needs are met. WVV has been funded from 14 support countries in Europe, Asia, the Americas and Australia. Funding of WVV consists of sponsorship program funding (70%) and PNS/grants (30%). WVV employs about 430 staff, of which 99% are Vietnamese nationals.

Currently, World Vision Vietnam is operating in 5 zones: North 1 (Hoa Binh and Dien Bien), North 2 (Yen Bai – Tuyen Quang), North 3 (Thanh Hoa, Hai Phong), Centre (Quang Tri, Quang Nam – Danang) and South (Quang Ngai, Binh Thuan, Ho Chi Minh, DakNong). WVV’s AP usually focuses within one administrative district of a province which populated by ethnic minority people with high rates of poverty. A uniqueness of WVV’s Development Program Approach (DPA) is that AP team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis. Beside the APs, WVV is also implementing different Special and Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

PURPOSE OF POSITION:

  • To serve as a catalyst, partnership broker, and builder of the capacity of local partners, facilitating the development process toward the improved and sustained well-being of children within their families and community, especially the most vulnerable children.

  • To manage the technical projects in assigned communes and advocate for sustainable well being of children especially the most vulnerable children.

ROLE DIMENSION / DESCRIPTION

  1. Community Engagement and Sponsorship

Planning:

  • Facilitate partnering/ networking with and connections among different local stakeholders (formal and informal community groups, businesses, NGOs and local government agencies, etc.) to mobilize resources for the well-being of children.

  • Raise awareness of local partners and community in assigned commune on WV’s Christian identity and values, child focused and community based development approach

Monitoring:

  • Facilitate capacity building for communities and local partners in the assigned communes in shared monitoring

  • Facilitate shared monitoring activities and reports

Child participation and protection:

  • Strengthen child clubs and children led community initiatives

  • Promote the use of child friendly tools such as photo voice, body map, river of life to increase child participation and voice in the community

Most Vulnerable Children (MVC) inclusion:

  • Facilitate capacity building for communities and local partners in MVC mapping

  • Facilitate the process of MVC mapping and updates

Micro projects:

  • Strengthen community based groups the assigned communes and build capacity for them in micro projects planning

  • Identify and engage communities and partners in micro projects

Sponsorship integration:

  • Include RC in project activities and monitor participation and benefits of RC and their families

  • Coordinate the child registration and well-being monitoring of children, including RC in assigned communes as per sponsorship standards through the SR volunteer network

  1. Program Management in assigned communes

Implementation of Technical Models and Advocacy

  • Work closely with TPOs to introduce and build capacity for local partners on technical project models, guidelines, tools.

  • Facilitate the implementation of technical models in alignment with the standard guidelines (cost norms.) and tools.

Financial Management

  • Manage resources with integrity and stewardship, in compliance with WVV’s financial policies and procedures.

Coordinate procurement and strategic sourcing in assigned communes

Knowledge, Skills, Abilities:

Education

  • Bachelor degree, preferably in education, public health, community development, social work.

Knowledge & Skills

  • Conceptual understanding of and commitment to development work, especially Christian, child-focused, community-based development concepts, approaches and processes.

  • Basic knowledge and understanding of key aspects of development work; including child protection, nutrition /health, livelihoods, resilience, advocacy, cross-cutting themes (e.g. gender, environment, disability, child participation).

  • Demonstrated capacity in project management, with conceptual

Experience

  • At least 2 years of work experience in community development.

  • Experience in program implementation, community mobilization and participatory approach

  • Experience in working with local stakeholders/partners.

  • Experience of working with children and ethnic minorities.

Our contact details:

People and Culture Department - World Vision International – Vietnam

Tel: + 84 236 3812041 – Ong Phuoc Thien Dung

We give equal opportunity to every candidate, regardless of religion, race and gender.

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities.

WVVVV AP Development Facilitator in Dak R'lap, Dak Nong

WORK CONTEXT / BACKGROUND:

World Vision is a Christian relief and development organization working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, WV’s work focuses on children, ensuring they are protected and their basic needs are met. WVV has been funded from 14 support countries in Europe, Asia, the Americas and Australia. Funding of WVV consists of sponsorship program funding (70%) and PNS/grants (30%). WVV employs about 430 staff, of which 99% are Vietnamese nationals.

Currently, World Vision Vietnam is operating in 5 zones: North 1 (Hoa Binh and Dien Bien), North 2 (Yen Bai – Tuyen Quang), North 3 (Thanh Hoa, Hai Phong), Centre (Quang Tri, Quang Nam – Danang) and South (Quang Ngai, Binh Thuan, Ho Chi Minh, DakNong). WVV’s AP usually focuses within one administrative district of a province which populated by ethnic minority people with high rates of poverty. A uniqueness of WVV’s Development Program Approach (DPA) is that AP team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis. Beside the APs, WVV is also implementing different Special and Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

PURPOSE OF POSITION:

To serve as a catalyst, partnership broker, and builder of the capacity of local partners, facilitating the development process toward the improved and sustained well-being of children within their families and community, especially the most vulnerable children.

To manage the technical projects in assigned communes and advocate for sustainable well being of children especially the most vulnerable children.

ROLE DIMENSION / DESCRIPTION

1. Community Engagement and Sponsorship

Planning:

Facilitate partnering/ networking with and connections among different local stakeholders (formal and informal community groups, businesses, NGOs and local government agencies, etc.) to mobilize resources for the well-being of children.

Raise awareness of local partners and community in assigned commune on WV’s Christian identity and values, child focused and community based development approach

Monitoring:

Facilitate capacity building for communities and local partners in the assigned communes in shared monitoring

Facilitate shared monitoring activities and reports

Child participation and protection:

Strengthen child clubs and children led community initiatives

Promote the use of child friendly tools such as photo voice, body map, river of life to increase child participation and voice in the community

Most Vulnerable Children (MVC) inclusion:

Facilitate capacity building for communities and local partners in MVC mapping

Facilitate the process of MVC mapping and updates

Micro projects:

Strengthen community based groups the assigned communes and build capacity for them in micro projects planning

Identify and engage communities and partners in micro projects

Sponsorship integration:

Include RC in project activities and monitor participation and benefits of RC and their families

Coordinate the child registration and well-being monitoring of children, including RC in assigned communes as per sponsorship standards through the SR volunteer network

2. Program Management in assigned communes

Implementation of Technical Models and Advocacy:

Work closely with TPOs to introduce and build capacity for local partners on technical project models, guidelines, tools.

Facilitate the implementation of technical models in alignment with the standard guidelines (cost norms.) and tools.

Financial Management:

Manage resources with integrity and stewardship, in compliance with WVV’s financial policies and procedures.

Coordinate procurement and strategic sourcing in assigned communes

Knowledge, Skills, Abilities:

  • Bachelor degree, preferably in education, public health, community development, social work.

  • Conceptual understanding of and commitment to development work, especially Christian, child-focused, community-based development concepts, approaches and processes.

  • Basic knowledge and understanding of key aspects of development work; including child protection, nutrition /health, livelihoods, resilience, advocacy, cross-cutting themes (e.g. gender, environment, disability, child participation).

  • Demonstrated capacity in project management, with conceptual

  • At least 2 years of work experience in community development.

  • Experience in program implementation, community mobilization and participatory approach

  • Experience in working with local stakeholders/partners.

  • Experience of working with children and ethnic minorities.

Our contact details:

People and Culture Department - World Vision International – Vietnam

Email address: [email protected]

We give equal opportunity to every candidate, regardless of religion, race and gender.

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities

Program Quality Manager, WV Timor Leste

*Please submit your CV in English.

PURPOSE OF POSITION:

World Vision Timor Leste (WVTL) is a grant funded office and the purpose of this position is to provide overall leadership and management of the Program Quality Department. This includes:

  • Leadership in acquiring resources (grants and private funds) and ensuring that grant opportunities align with WVTL strategy.

  • Leadership of technical sector teams (Health, Agriculture & Livelihoods, Gender and Child Protection) whereby projects contribute to a portfolio of programming aligned with strategic objectives.

  • This position will ensure that all projects and programs achieve the greatest impact on the well-being of children. This will also help WV and its partners in Timor Leste to achieve their objectives so that World Vision is seen as a partner of choice for Support Offices and Donor Agencies.

  • The Program Quality Manager is a member of the WV Timor Leste Senior Management Team and plays a central role in the design and implementation of country strategy and business planning. As a member of the Senior Management Team, the position holder will work closely with National Director, Operations, and Finance to review strategic intent and grant priorities.

KEY RESPONSIBILITIES:

Strategy, Planning, and Alignment:

  • Provide leadership in the development strategy and key technical sector priorities for WVTL, including input into the national annual business plan, and development of annual implementation plans for the Program Quality team.

  • Oversee all programmatic aspects of WVTL’s transition from Country Office to National Office and ensure it is aligned to the WVI and regional strategies. This may include filtering and managing the introduction of new partnership initiatives/tools to the TL context, using a disciplined change management process.

  • Support WVTL team to ensure National, Provincial and District situation analysis data is available and updated on a regular basis.

  • Ensure alignment of WVTL with WVI strategic goals and priorities. This includes leadership on the development, implementation and evaluation of technical approaches and technical programs.

Accountability and Evidence-Based Programs:

  • Manage and ensure that all WVTL’s interventions have a strong evidence base and that all activities are in line with WV partnership and humanitarian industry global standards (e.g. LEAP, Technical Approaches, Technical Programs, etc.).

  • Continue to advocate for WVTL Program Quality and Effectiveness standards both internally and externally, and ensure that WVI standards are met.

  • Lead the development of the WVTL Child Well Being Report.

  • Lead the coordination and review of major program quality documents including report writing and ensure documents meet donor and international best practice quality standards.

  • Maintain a good understanding of poverty and development in Timor Leste; strengthen the technical team to seek emerging successes, learning of best practices and building relationships to reinforce WV’s vision, mission, and core values.

  • Technically coordinate sector and Programme Quality support; produce good documentation and well-coordinated reporting system; and share lesson learned among WVTL staff and program stakeholders. Support the technical teams to analyze, summarize and produce Donor reports of good quality.

  • Assure proper integration and team synergy between Programme Quality team. Learning and Evidence Team, Operations Team.

  • Communicate and share data and information with WVTL management team so that data can be used to show best practice to others and support in decision making.

Resource Acquisition:

  • Provide leadership in managing the grant acquisition team – including grant pipeline tracking and assessment of opportunities (go/no-go decisions).

  • Gather intelligence on grant opportunities and develop relationships with counterparts in Support Offices, the Regional Office, and local stakeholders (eg. UN agencies, multi-lateral institutions, and embassies).

  • Work together with the Operations and Finance Department to ensure budgets are competitively costed within donor requirements.

  • Support ND with funding negotiations with Support Offices and other donors by providing all relevant technical information and serving as liaison to some of the conversation with SOs and Donors.

  • Serve as the key liaison point for major donor engagement queries originating from Support Offices.

  • Act as the primary liaison for WSI’s relationships with Support Offices with relation to all projects. Ensure effective collaboration and regular communication with Support Offices and coordinate major donor visits to WVSI project sites.

  • Support the Program Quality technical team to build relationships with technical working groups to ensure better alignment with donor priorities and funding opportunities.

  • Work closely with the National Director, continue to update/revise supporter engagement strategy and practices to adapt to changing context.

Capacity Building:

  • Build capacity of direct report staff, Project Managers and AP Managers through coaching, honest and timely feedback, and field monitoring.

  • Promote action learning in the Program Quality team through regular quarterly meetings.

  • Provide technical support to the Operations and AP teams to build capacity in proposal and report writing.

  • Oversee the development of appropriate capacity building resources for the sector related national, provincial and project level staff.

  • In coordination with People and Culture department, develop workforce plan to ensure the Program Quality department has the right number of staff and technical skill to meet the organizational demands.

  • Ensure all direct report staff, Project Managers and AP Managers are equipped to coach their team members with honest, respectful and timely feedback.

Networking and Coordination:

  • Actively network, build relationships, and strengthen reputation and positioning of World Vision with key donors present in Timor Leste as well as World Vision Support Offices through regular meetings and other engagement activities.

  • Act as the primary liaison for WVTL’s relationships with Support Offices and Donors with relation to all grant projects. Ensure effective collaboration and regular communication with them.

  • Ensure proper coordination exists between departments within WVTL, including good coordination within the Program Quality department.

  • Ensure critical information flows fluidly and timely between National, Provincial, and District levels. Share critical information from the Global Center, Regional Office, and National Office.

  • Assist the technical teams to be able to contribute to review or development of Government of TL national policies.

  • Develop mutually supportive relationships with other departments and staff in WVTL and actively work with them in order to facilitate effective management, administration and good teamwork culture.

  • Represent WVTL on Program Quality related matters to other NGOs and branches of the Government of TL.

  • Participate in relevant regional and international networks, working groups, workshops, and meetings. Contribute in those forums with WVTL’s experiences, perspectives, learnings, and best practices.

Management and Leadership:

  • Facilitate a supportive environment for spiritual formation of staff, and the internalization of WV’s Vision, Mission and Core Values.

  • Manage all direct report staff, including: staff recruitment, orientation, ongoing management support, quarterly coaching, annual performance planning and appraisal.

  • Spend at least 20% of time in the field to visit APs, projects, communities and target villages. Engage in regular interaction with children, women and men who are the primary stakeholders of WV’s transformational development ministry.

  • As a member of WVTL’s Management Team, participate and positively contribute to wider organizational decisions and policies. Attend and contribute to the Management Team meetings, and represent the Management Team in other forums and venues in WVTL.

  • Meet with the National Director regularly for support and updates, and for quarterly coaching and annual performance appraisal reviews. Plan and seek support for continued personal, professional and spiritual development. Undertake other duties as reasonably assigned by the National Director.

  • In times of emergency, provide technical support to disaster responses as directed by line management.

KNOWLEDGE, SKILLS & ABILITIES:

  • Bachelor’s Degree in Development Studies, Business Administration, a technical field (e.g. Public Health, Economic Development, WASH) or related field.

  • 5-7 years’ of managerial experience in transformational development, emergency response and project management in a complex international organization.

  • 5- 7 years’ experience in successful proposal writing, funding acquisition, and donor relations.

  • At least 5 years’ experience in program or project design, and report writing.

  • Excellent written and oral English communication skills.

  • Knowledge of program development and design, resource acquisition, major donors and multi-laterals and donor relations.

  • Strong planning, organizational and management skills and ability to prioritize and handle multiple tasks.

  • Demonstrated ability to work with autonomy, whilst working within a team to deliver high quality team products.

  • Strong relational skills, especially in a cross-cultural environment.

Preferred:

  • Master’s Degree in social field/international development or related field.

  • Good understanding of child-focused development and community development.

  • Proven track record of effective contribution in senior leadership groups.

Coordinator - People & Culture

World Vision is a Christian relief, development and advocacy organisation working with children, families and communities to overcome poverty and injustice. World Vision is dedicated to working with the worlds most vulnerable people regardless of their religion, caste, gender or ethnicity. World Vision has been in Sri Lanka since 1977 and currently works through 34 development and relief programmes in 16 Districts across the country.

At World Vision we are passionate about children and committed to bringing fullness of life to the most vulnerable and disadvantaged. Every day for forty years, that is what our team at World Vision has been doing.

We are currently looking for dynamic & creative individuals to join us in our journey of caring.

Coordinator – People & Culture (Human Resources)

Location – Colombo

Job Profile

To provide support and assistance to the Business Partners – People & Culture (Field and Colombo) to maintain good employee/ employer relations in the assigned area of work. Will be responsible to coordinate the People & Culture services and functions of the assigned area of work (Field/ Colombo Office), supporting the Head of Department towards effectively achieving its strategic goal of creating a nurturing environment of trust and respect for its employees by sustaining and improving the management system in terms of the following: salary and benefits administration, People & Culture administration, service delivery and employee relations.

Major Responsibilities

  • Assist in reviewing and updating current People and Culture practices & policies

  • Ensure compensation, employee benefits, and human resources programs are within the limits of established standards, procedures, guidelines, and policies of World Vision Lanka and the local labor laws

  • Keep personnel files up to date, with minimum/ no missing documents at all times, regularly monitor the check list and compliance of files with the check list

  • Ensure the proper maintenance of the system and accurate data at all times

  • Supervise the maintenance of leave records and leave utilization process as per the existing policies

  • Ensure all information on payroll and benefits payment is submitted accurately and on time through the HR Portal and manually

  • Execute all employee termination procedures including advising employees on their rights and any benefits they are entitled to

  • Printing ID cards and attend to ex- staff matters and queries

Required qualifications, experience & competencies

  • Must have at least five years of sound experience in Human Resources field as an executive, preferably implementing/ facilitating level

  • Bachelor Degree in Human Resources/ Management or related Professional Qualification in Human Resource Management

  • Previous experience of work in an NGO context

  • Analytical and problem-solving skills; good interpersonal skills

  • Prioritization, planning and time management skills

  • Effective in written and oral communication in English and local languages

  • The position requires ability and willingness to travel domestically and internationally up to 20% of the time

World Vision Lanka offers a competitive remuneration package based on individual competence and skills. If you meet the required criteria and wish to apply for this or any of the available vacancies, select the position you wish to apply for & submit your on-line applicationwith your CV and details of three non-related referees on or before the given closing date.

Only short listed candidates will be notified.

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