GAM Manager, Syria Response

*Please submit your CV in English.

PURPOSE OF THE POSITION:

World Vision is seeking a candidate to lead the Grant Acquisition and Management (GAM) team for its Syria Response, inclusive of all grants in Syria, Jordan and Turkey. The role will manage the GAM team (4-6+ staff) located in both Jordan and Turkey (pending funding). The GAM manager will provide leadership and guidance across departments in the prepositioning, development, planning, acquisition, management and reporting of World Vision’s portfolio in Syria, Turkey, and Jordan. The role will create, improve, and embed Grant Acquisition and Management systems and process throughout various response departments in order to strengthen and strategically direct World Vision’s Syria Response portfolio.

KEY RESPONSIBILITIES:

Lead Grant Acquisition and Management Office:

  • Ensure coordination across departments and across country contexts through streamlined work processes, team meetings, development and updating of GAM business plan.

  • Role model GAM business practices and design leadership function.

  • Facilitate capacity building across the WV Syria Response related to donor engagement, strategic project design, compliance, reporting and WV GAM processes.

  • Ensure the WV Syria Response is compliant with the grant policies, e.g. new staff is informed of and understand the Grant Management Minimum Standards as well those Standards for Sub-grantees.

  • Manage, directly and indirectly a team of at least four staff as part of the WV Syria Response GAM team.

  • Convene GAM team meetings, staff capacity building assessments and support identification of training or staff development opportunities within and outside WV (e.g. ECHO trainings, RDMT, Proposal Pro, G2G, grant solutions).

Grant Acquisition and Management:

  • Support the office in maintaining donor engagement by developing and maintaining effective relationships with donors and support offices to establish partnerships, and market Syria and seek additional funding opportunities.

  • Provide function support and leadership in strategy formulation, implementation plan, execution and grant management to ensure alignment with the WV Syria Response Strategy.

  • Lead the development and roll out of a Grants Acquisition and Management (GAM) business plan in line with the WV Syria Response Strategy.

  • Develop, revisit, and adhere to the donor engagement strategy for greater grant stability and growth.

  • Monitor the WV Syria Response portfolio progress ensuring goals and objectives are achieved and non-financial grant requirements are adhered to (through the Grant Health Tracker).

  • Support strategy development in each of the countries by identifying fundraising opportunities and updating fundraising plans.

  • Map donors in accordance to strategic directions, and closely collaborate with Support Offices for early positioning with institutional government donors and coordinate with the WV’s 3UN team, and WV’s EUREP office.

  • Collaborate and negotiate with Support Offices on match needs and other resources (e.g. technical).

  • Lead the Grant Risk Assessment and Go No-Go process as per WV policy, and collect requested approvals for the WV Syria Response.

  • Lead the Grant Health Tracker Processes and ensure critical issues are escalated to SMT at the earliest opportunity with accountable measures for reolutions.

Proposal Design and Reporting:

  • Lead the growth and diversification of funding based on response office strategy by ensuring the GAM team plans, leads, develops and reviews concept papers and proposals for various projects for funding in order to achieve the WV Syria Response Strategy.

  • Ensure the GAM team serves across departments as lead facilitator on all proposal components (e.g. budget, procurement plans, risk assessments, etc.)

  • Coordinate actual project design, implementation, and evaluation in collaboration with the technical sector heads, zonal managers and key support functions.

  • Lead the GAM team to collaborate with WV Support Offices on grant designs, startup workshops, closeout workshops.

  • Should the grant opportunity size or significance warrant it, serve as the lead writer and grant acquisition specialist (e.g. >$5 million).

Quality Assurance, Accountability and Information Management:

  • Streamline programs processes to ensure timely and quality preparation of grant proposals, donor reports and other reporting requirements.

  • Ensure that GAM systems are in place using adequate tracking tools to support effective grant compliance and positive audit results, and that the grant team and field office staff understands this system and follows them accordingly.

  • Ensure that GAM systems are connected with MEAL and Technical Monitoring Systems and that GAM staff are conversant with those other Program Department systems.

  • Ensure alignment with WV’s established external engagement, GAM, partnering steps, and response strategies.

  • Incorporation of internal and international humanitarian standards (Sphere, HAP, etc.) into all project designs and implementation.

  • Work on monthly, annual and end-of-project narrative reports, situational reports and other reports as necessary in collaboration with the other departments, including internal and external reports.

Representation:

  • Ensure the WV Syria Response has strong relationships with key donors and personal connections to local representatives. Ensure this representation is tracked and recorded.

  • Develop and maintain strong relationships and information sharing with Support Office representatives.

  • Coordinate GAM news and lessons learned with the RO RDU.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Must have a degree or equivalent in relevant fields of study such as International Development, Political Relations, Economics, Sociology, or other related field.

  • Knowledge of proposal and budget requirements and regulations of major donors including the OFDA, ECHO, DFID, UN agencies, German government.

  • Familiarity with humanitarian codes, minimum standards, principles and practice.

  • Ability to work with a reasonably level of comfort in high tension and high security risk situations.

  • Ability to maintain performance expectations in diverse cultural contexts and psychologically stressful environments.

  • Management experience.

  • Multiple years experience in humanitarian grant acquisition and management, including in conflict contexts and including high-value bilateral donors.

  • Proven track record for multi-sector grant management.

  • Experience coordination & consortium with INGOs and other key stakeholders.

  • Significant experience in international travel, including short notice.

  • Strong experience in donor prepositioning and engagement.

  • Experience using measurement and internal accountability systems effectively.

  • Excellent English communication skills (oral and written).

Preferred Skills, Knowledge and Experience:

  • Ability to facilitate the creation of cross-functional project teams and the development of strategies.

  • High degree of negotiation and persuasion skills.

  • Excellent time-management and prioritization.

  • Arabic or Turkish language is preferred.

  • 5 years’ experience in emergency response programming or similar humanitarian/social work involving grants.

  • Previous experience in WV or other comparable INGO.

Work Environment/Travel:

  • Up to 25% travel (internationally), likely to Turkey.

President & Chief Executive Officer, Vision Fund International

*Applications should be sent by email to [email protected] and must be received by 12:00pm GMT on Monday, 3 August 2020.

VisionFund International (VFI) is social enterprise founded and operating within the World Vision (WV) partnership, a Christian humanitarian, development and advocacy organisation devoted to improving the lives of children, families and their communities around the world. VFI is a network of 28 national micro-finance institutions (MFIs) providing financial services such as credit, savings, and insurance to the poor, enabling them to earn increased income, build assets, create jobs, and provide for their families.

VisionFund and World Vision work together in Africa, Asia, Latin America, and Eastern Europe. Since 2003, VisionFund's network has made approximately 16 million loans and disbursed $9 billion to clients around the world. We currently have outstanding loans of approximately $445 million USD to support over 1 million clients, impacting the lives of 3.5 million children.

Here’s where you come in:

VisionFund International is looking for a transformational leader able to strategically operationalize vision and sequence our development to have exponentially increased reach and impact.

As President and Chief Executive Officer, you will provide strategic leadership in balancing the financial performance of the micro-finance institutions (MFIs) with targeting where impact can be most effective for the well-being of children while creating an environment in which continuous improvement in operational and financial product effectiveness is encouraged and supported. You will create a culture which is nimble and able to take advantage of opportunities for growth of our microfinance ministry, while not compromising institutional financial well-being. You will direct operations of VFI, provide leadership to MFIs and ensure effective leadership and management in alignment with WV’s Vision, Mission, Core Values and global strategic directions, including the WV ‘Our Promise’ global strategy and the VisionFund 2030 Strategy.

As President and CEO, you will bring to VisionFund:

People Leadership and Developing a Culture of Excellence

You will be a Christian leader of leaders and will shape a culture in which people excel in their service of others. As President and CEO of VFI, you will model good teamwork, clear communication, and have the ability to take decisive action.

Transformational Leadership of our Operations

As President of VFI, you must lead a global operation that performs well across multiple bottom lines. VisionFund was created as part of World Vision to be a sustainable tool of moving people out of poverty. Therefore, Social Performance and Evidence of Impact must always be foremost in VisionFund’s strategic thinking, together with robust financial management and regard to the potential risk to balance sheet and reputation.

Partnership Development and Leadership of Sequenced Growth

VisionFund seeks a President to enable exponential, sustainable growth. VisionFund has been and should be a profitable portfolio of MFIs that continues re-investing in its own growth. The opportunity for accessing further capital and speeding the scale-up of VisionFund’s ministry to the poor is a tremendously motivating prospect in the years ahead.

Requirements include:

  • A Christ-centered leader who can profess the Christian faith with boldness and humility and engage across all Christian denominations.

  • An authentic and generous relationship-builder with strong interpersonal communication skills for a diverse stakeholder and cross-cultural context.

  • A mature executive leader whose leadership is effective within a large, complex, global organization.

  • A forward-looking, strategic executive with expertise in change management and continuous improvement.

  • A strong operational leader who understands sustainability and risk mitigation within a developing world context.

  • Experience and comfort with corporate decision-making in a global context. Experience in the board room and with financial professionals and major donors.

  • Must be able to travel and visit the field regularly.

Is this the job for you?

The President and CEO position will be a permanent appointment based in our London, UK office. There will be a competitive remuneration package and relocation package.

Applications should be sent by email to [email protected] and must be received by 12:00pm GMT on Monday, 3 August 2020.

Your application should comprise:

  • A mandatory cover letter of not more than two pages. Please explain what attracts you to this role at VisionFund, offer insight into your experience of leading people, operations, and growth.

  • Please conclude your cover letter with the names and role titles (contact information not necessary at this stage) for three references, one from a church leader or someone familiar with your Christian faith, and two professional references. We will not take references until final steps in the process after receiving your written permission to do so.

  • A resume/CV, including any educational and professional qualifications, employment history showing responsibilities held, and relevant achievements.

For more information on VisionFund International, please visit our website: www.visionfund.org

Due to the number of applications received, only short-listed candidates will be contacted.

Jordan Operations Manager

Position Title: Jordan Operations Manager

PURPOSE OF POSITION

Under the supervision of the Syria Response Operations Director, the Operations Manager is responsible for overseeing the implementation of World Vision’s operations across Jordan program – providing direction, oversight and coordination to ensure that all projects and programs are implemented to achieve desired results while adhering to humanitarian standards, processes and budgets, and that risk mitigation and compliance measures are in place and implemented.

MAJOR RESPONSIBILITIES

STRATEGY AND VISION

  • Support the Operations Director and the Senior Leadership Team in strategic planning, ensuring that the implementation of activities aligns with Syria response -wide strategic objectives.

  • Support efforts to strategically position World Vision for new opportunities.

  • Advocacy and communications: support targeted messaging and products for Syria Response.

OPERATIONS MANAGEMENT

  • Operational integrity: Assure that all programming inside Jordan is properly planned and implemented to meet agreed upon results, timelines and budgets according to donor and WV agreements. Identify gaps in management oversight and work with team to manage the risk resulting from these gaps

To provide a focused vision for the WVJ program, motivate staff to work together towards shared and common goals.

  • Resource management & planning: Assure field operations are adequately resourced and staffed. Ensure that budgets and structures both reflect operational needs vis-a-vis planned activities and also donor guidelines and requirements.

  • Operations expansion: Facilitate surveys and assessments in new areas as identified in the response strategy

SECURITY AND RISK MANAGEMENT, INCLUDING DUE DILIGENCE AND COMPLIANCE

  • Ensure the Syria program adheres to WV’s Alternative Operating Procedures and global-level policies, and monitor compliance by maintaining close oversight of expenditure, procurement and other operational aspects of the programme.

  • Immediately escalate (perceived or proven) instances of fraud, waste, abuse and diversion, to the Operations Director, relevant WV Departments and donors – in line with WV reporting procedures.

SECURITY:

  • Work closely with WV Response Security Director and other security staff to support safety and security management for WV’s .Jordan operations

  • Support Project Managers Managers to ensure that security plans and documentation are in place and integrated into project implementation, and that any concerns related to the safety or security of WV staff, partner staff, or affiliate staff or assets are raised to the Operations director and Syria Security Director in a timely manner.

  • Manage security incidents when required/coordinate and chair Incident Management Teams when required. Feed/escalate information and decisions to Head of Office and other key stakeholders

TEAM LEADERSHIP

  • Resource management & Planning: Determine staffing requirements and lead recruitment, hiring, orientation and training with WV P&C.

  • Capacity development: Identify areas of priority professional development for staff. Assist in staff training and development and/or facilitate access to other internal and external professional development opportunities.

  • Performance management. Articulate performance standards relevant to actual role/position for direct reports. Monitor staff performance, hold staff accountable for performance outcomes, and provide feedback as needed.

  • Business processes. Plan and implement staffing procedures and systems to maximize operating efficiency in programme areas.

FINANCE AND BUDGET OVERSIGHT

  • Resource management & planning: Direct involvement in the development of the operations department budgets.

  • Financial management & oversight: Constantly monitor financial expenditures and ensure alignment with approved budgets. Support Portfolio and Grants Managers to ensure adequate budget management oversight is being delivered by ops team. Coordinate closely with finance shared services team to address instances of non-alignment. Assure that financial reporting is accurate, within deadline(s), and in the proper format for relevant donor and internal WV business process requirements.

REPRESENTATION

  • Support Portfolio and Grants Managers along with District Coordinators to develop and nurture internal and external relationships and networks to ensure optimum communication and programme success.

  • Proactively participate in relevant external formal and informal coordination/ cluster meetings, and participate in Syria-level coordination mechanisms as requested by the Syria Response Manager.

  • Maintain a strong network of NGO , UN and Donor agencies, international and local civil society leaders, government officials and donors.

  • Work closely with the Operations Director and other senior staff to ensure that healthy relationships with relevant authorities, government representatives and national partners are built/ maintained.

KNOWLEDGE, SKILLS AND ABILITIES

  • Higher degree in International Development or other relevant area

  • Strong knowledge of key sectoral areas, including programmatic approaches to health and protection programming

  • Experienced and confident in external representation with donors and within formal and informal coordination structures, including within the Whole of Syria coordination structure

  • Highly developed communication skills (oral and written) with ability to express ideas and concepts clearly and persuasively with senior internal and external stakeholders

  • Demonstrated success as a collaborator and team builder committed to the transfer of knowledge

  • Ability to work effectively under pressure

  • Innovator and calculated risk taker

  • Understands, values and promotes diversity to achieve organizational goals

  • Knowledge of computer software such as MS Office and email programs

  • Fluent in English (written and oral)

  • Full adherence to World Vision Child Protection, Code of Conduct and Conflict of Interest policies

  • Experience and understanding of World Vision

  • 10+ years proven experience with International NGOs, donor or UN agencies in emergency relief/ development programming and operations

  • Concrete practical hands on experience in remote management aid delivery contexts

  • Experience designing and implementing cross-border programs in Central Syria, through partners, highly preferred

Chief Finance Officer (CFO), KosInvest, Kosovo

*Please submit your CV in English.

PURPOSE OF THE POSITION:

  • Lead the MFI, building an organization that honors Christian values by positively impactingthe lives of many families and children through the delivery of appropriate financial services and training with a particular focus on the rural areas of Kosovo.

  • Create a self-sustaining business with strong foundations (people, process, systems) that is capable of growing while managing risks.

  • Manage an effective and efficient operation, delivering to challenging financial and social performance targets.

  • Work closely with WV to develop integrated livelihoods programmes, and thereby obtain funding from the partnership and donors to grow the operation.

  • Finally, to deal with all regulatory issues and lead the organization through the process of conversion into regulated deposit taking institution in the near future.

MAJOR RESPONSIBILITIES:

Strategic Financial Leadership:

  • Advisor to the Executive Director and Senior Management on all matters relating to finance including the financial impact of KI’s strategic choices and recommending improvements to profitability.

  • Ensure standard financial systems established are maintained in order to provide appropriate levels of security and controls over the KI’s resources and operations.

  • Submit timely financial performance reports to the BOD, senior management, regulators, and other stakeholders.

  • To ensure that KI is implementing the grant(s) and investments in line with the agreed budgets and loan agreements and to discuss any deviations with the managers.

  • Proactively building and maintaining lender relationships, identifying potential lenders and taking initiative in exploring new borrowing opportunities; developing relationships with key lenders (communication, reporting, compliance, etc.); negotiating contract, negotiating terms and conditions of loan agreements; and reporting to third party lenders, donors or any other, as per required guidelines.

  • Ensure the monthly, quarterly and annual KosInvest reports are accurate and submitted on time.

  • Continuous monitoring of the financial performance of the organization with emphasis in analyzing the organization’s performance as against its operational and business plans; Prepare and submit business plans and long-range financial forecasts as per requirement.

  • Provides support to Head Office and the Branches in preparation of the business plan and preparation and monitoring of the annual operating plans and budgets.

  • Ensures that branch plans are incorporated into an overall business plan and projections model.

  • Leads finance team; ensures reconciliations, analysis and research are accurate and timely; ensures system records are maintained and backed up on monthly/quarterly basis.

  • Prepare and document month-end closing of the General Ledger, as per KI procedures.

  • Take primary responsibility for the year-end closing procedures required by the Partnership Office and the year–end closing local procedures.

Policies and Procedures and Continuous Improvement:

  • Establishes, reviews, and updates financial policies and procedures.

  • Maintains the finance management manuals, and ensures that all changes related to policies and procedures would be incorporated in the manual.

  • Acts as a member of the Asset Liability Management Committee (ALCO) and furnishes the ALCO with the necessary information for them to make “sound, viable decisions”.

  • Performs functions specified by the BOD and/or ALCO in relation to establishing broad guidelines for the institution’s tolerance for risk, and expectations from investment.

  • Introduces measures to enhance the credibility and objectivity of financial statements and reports prepared with reference to the affairs of VF MFI.

  • Drives innovation and efficiency in the Financial department through either commissioning or directly project managing financial system improvements.

Liquidity and Assets:

  • Measures and controls the institution’s funding requirements.

  • Manages access to funds; Makes proactive periodic assessment of liabilities and liability holders; Explores borrowing arrangements.

  • Ensures that there is adequate control and availability of cash and other assets (budgetary management and control) according to laid down policies.

  • Develops contingency plans to withstand liquidity crises, and updates the contingency plans, as the need arises.

  • Recommends to the ALCO and Board of Directors policies or changes on policies on liquidity and funds management, and ensures timeliness, applicability, and practicality of these policies.

  • Maintain accountability for KI’s fixed assets. Ensure integrity of data included in the fixed asset system through reconciliation of subsidiary ledger to the General Ledger. Supervise a periodic physical inventory and reconcile it to existing asset records.

Compliance:

  • Ensures absolute compliance to regulations on liquidity, capital adequacy, and provisioning; as well as to reporting requirements set by regulatory body “CBK’, local tax authorities and other regulators.

  • Attends to inquiries, on-site or off-site, from the Central Bank, other regulators, and external auditors, and provides due assistance to the regulators and external auditors during audit/examination.

  • Proactively perform an internal control function continuously by reviewing the finance function for compliance with accounting standards and with VisionFund International. Resolve identified compliance deviations, system weaknesses and personnel training issues related thereto.

Supervision and Training:

  • Provides the Finance Department staff the necessary training and other support to enable them to fulfil their duties and develop.

  • Supervises, monitors, and evaluates the work of the finance staff and provides input to the annual staff appraisal exercise.

  • Provide leadership, management and day-to-day role modelling of behavior and attitudes, which exemplify KI’s and VFI’s vision, mission and core values;Carry out other additional duties and responsibilities needed as may be assigned by the Executive Director on a daily/monthly basis.

Anti Money Laundering (AML) and Prevention of Terrorism:

  • Serve as Representative of KosInvest for the AML requirements.

  • Make sure that KosInvest is in compliance with the Law on AML.

  • Develop appropriate policies and procedures as per Law on AML.

  • Make sure the policies and procedures are followed.

  • Raise awareness on Anti Money Laundering and Prevention of Terrorism Law; and if required train KI staff members on the same matter.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Minimum 5 years of progressively responsible experience in financial management;

  • Minimum 5 years of experience in a senior leadership position with proven team leadership skills;

  • University degree in Economics or equivalent one;

  • Certified accountant (international accounting standards);

  • Strong understanding about business administration;

  • Planning, budgeting and analysing skills;

  • Strong understanding about financial management – risk, debt, cash flow, assets, liabilities;

  • Proven problem solving skills, self-starting, hands-on attitude, attention to detail and timetables;

  • Experience with computerized accounting systems;

  • Advanced MS office and Excel skills;

  • Strong written and oral English language skills;

  • Proven ability to set directions and align people using good inter-personal skills;

  • Demonstrated ability for teamwork approach to planning and problem-solving;

  • Demonstrated ability to work in accordance with KosInvest Values, understanding of and commitment to VisionFund’s vision, mission, goals, and core values.

Preferred:

  • MBA in Finance.

  • Experience in risk management.

  • Experience working with banks, financial institutions or auditing firms.

  • Experience with Microfin.

  • Experience of working in a multi-national mission-driven organization.

  • Experience of writing reports and making presentations to Board of Directors.

  • Experience of external negotiations.

Email Marketing Officer

Email Marketing Officer

Salary: £21,985 per annum, depending on experience + good range of benefits

Contract: Permanent 36.5 hours per week

Based: Milton Keynes

World Vision is an international children’s charity working with children, their communities, and with supporters and partners, in almost 100 countries.

Through long-term development projects, emergency responses and advocacy we’ve helped bring lasting change to millions of children, over more than 60 years. And as a Christian organisation, everything we do is motivated by our faith as we strive to reflect God’s unconditional love.

Work for World Vision UK and you will be part of a truly global Partnership, building brighter futures for vulnerable children.

Looking to take your career in Digital Marketing to another level and utilise your skills where they really matter?

We have an exciting opportunity for an Email Marketing Officer to work as part of a dynamic marketing structure to build emails and create the data connections behind the scenes to make our communications to supporters a reality.

Joining the organisation at a key moment in our digital transformation programme, you will be the final piece in our newly formed in-house digital team – assisting with the technical delivery of around 2 million emails across C.50 campaigns each year that help to inspire our supporters, increase conversion and raise additional funds.

Working closely with key stakeholders including marketing, content and data teams, you will bring expertise to our email campaigns - leveraging industry best practice knowledge, progressing internal data and system opportunities, technical knowledge of html and marketing automation.

The job offers a fantastic opportunity for someone who is always looking to improve ways of working and enjoys seeing their ideas through to implementation. As you progress in the role youll be able to work with others to create tests to specific audiences, make improvements by seeing practical solutions offered by new features in our CRM and email platform, and be a digital transformation champion for the organisation.

About you:

  • You have an eye for detail as well as being able to see the bigger picture and are able to demonstrate the impact and improvement of approaches over time.

  • You’re passionate about digital technology, seeking new trends, ideas and ways to do things better.

  • You have a ‘can do’ attitude, helping to create an environment that fosters collaboration, through building good stakeholder relationships.

  • You are customer focused, and have had experience in analysing behavioural data and leveraging insights in order to increase customer satisfaction, engagement and conversions.

  • You’re an excellent communicator, able to work with a variety of stakeholders both face-to-face and remotely.

All applicants must be willing to work within a Christian framework and be sensitive to its various expressions across cultures and denominations.

In addition to the salary offered, we offer good benefits including pension and a generous holiday entitlement.

Please click here to view the full job description

Please upload your CV of full employment history explaining any gaps of employment and reasons for leaving your previous employer. This must be accompanied with a covering letter stating how you meet the essential criteria given in the Job Description.

Closing Date for applications: 31/07/2020

Interview Dates: 06/08/2020

World Vision UK is an Equal Opportunities Employer. We value diversity and aspire to reflect this in our workforce. We welcome applications from people representing all sections of the community. World Vision UK also operates flexible working policies and practices.

As a child focused organisation, World Vision UK is committed to the safeguarding of children, therefore any offer of employment is conditional upon the successful completion of applicable background checks, including a criminal records check.

By submitting your application, you understand and accept that World Vision UK will process the data you provide for the purposes of your application and in accordance with the World Vision UK - Job Applicant Privacy Notice (click here).

No agencies please.

MEAL Officer

Position Title: MEAL Officer

PURPOSE OF POSITION

The MEAL Officer is responsible for both quantitative and qualitative aspect of the project. This position is crucial in the management and implementation of the project since capacity to deliver services will be improved with the relevant technical assistance that the MEAL officer will provide based on monitoring activities, outputs and outcomes

MAJOR RESPONSIBILITIES

Planning / Design / Re-Designing

  • Clearly understand the project design and deliverables

  • Clearly understand the M&E requirements outlined in the approved proposal or contract

Monitoring

  • Carry out of all MEAL data collection processes ( regular monitoring, PIM, PDM , RTEs, Reflection sessions)

  • After monitoring visits, complete detailed monitoring visit report within 3 working days

  • Ensure any data collectors/ enumerators hired by the project are trained on the use of the field level data collection tools and the reporting

  • Review and clean the data coming through the partner M&E systems, including ITT and MoV review, and ensuring data quality audits are done on a regular basis to ensure the data on the system is accurate

  • Updating of project Indicator Tracking Table (ITTs) on monthly basis according to internal deadlines

  • Support Senior MEAL Officer to ensure post implementation monitoring is conducted for projects / sectors as agreed with donors

  • Ensuring spot checks are done to verify and validate project reports

  • Support Senior MEAL Officer and MEAL Manager in presenting M&E findings to the project management, partners, & SLT

  • Ensuring all M&E related tools, data, reports and findings are archived as per WV Syria and Turkey filing structure.

Accountability:

  • Oversee the day to day management of the WV complaints and response mechanism, including producing weekly feedback reports to partners and following up with beneficiaries to close the loop.

  • Conduct frequent spot-checks and verification visits to ensure the HA channels are functioning, resources and meet the HA standards required.

  • Conduct feedback sessions and beneficiary satisfaction surveys with project beneficiairies

Reporting

  • Produce MEAL related reports (MVRs, PIM, etc) including updated ITTs/DatabasesReview partner feedback trackers and accountability reports and compile into a monthly report for the project

  • Produce Monitoring Visit Report for all regular field visits

  • Provide MEAL input into donor reports, ensuring all data presented is verified and provide detailed updates on MEAL activities

Capacity Building

  • Ensure partner project staff capacity is developed on basic MEAL concepts, proper data collection and reporting methods and tools in coordination with Senior MEAL Officer

Information Management, Innovation and learning

  • Mainstream the use of mobile technology for data collection reporting purposes.

  • Create interactive dashboards (online & offline) to present project information.

KNOWLEDGE, SKILLS AND ABILITIES

  • University Education completed.

  • Demonstrable ability in logframe and MEAL plan development

  • Ability to transfer knowledge through informal and formal training.

  • Demonstrated ability in the use of quantitative and qualitative methods including questionnaire design, survey techniques and participatory approaches.

  • Strong interpersonal skills and the ability to work in a team.

  • Good organizational and time management skills.

  • Computer proficiency in word processing, Power Point, database, spreadsheet and graphics presentations

  • 2 years field experience in program design and development, program monitoring and evaluation, accountability and capacity building.

  • Previous experience with developing DME and accountability tools

  • Bachelors or Masters degree in Social Sciences field.

  • Demonstrated ability in the use of quantitative, logical and analytical abilities.

  • Knowledge of advanced research methods and statistical analysis through statistical and data visualization software (such as SPSS, Power BI)

  • Experience of livelihood programmes and MEAL tools an advantage

  • Experience working for INGO

  • Excellent written and oral communication skills in English, Arabic and Turkish

Gavar Area Program Officer

LOCATION

Gavar, Gegharkunik marz, Armenia

DURATION

Open-ended

PURPOSE OF THE POSITION

Area Program Officer is responsible for implementation of activities of Technical Program and Projects in Area Program targeted communities and undertaking professional-sectorial responsibility for effective and proper implementation of assigned Detailed Implementation Plan activities. He/ she works with community members on daily basis for implementation of activities in specific sector, including capacity building of identified partners, networking with other stakeholders and making sure communities are willing to lead their own development processes. He/ she works on transition processes in Area Program (AP) based on the transition plan.

MAJOR RESPONSIBILITIES

Program implementation:

  • Work closely with AP Coordinator and ensure quality implementation of technical program Detailed Implementation Plan at AP level agreed by AP Coordinator,

  • Implement activities that lead to transition of Area Program, based on the transition plan with supervision of AP coordinator and Marz Program Manager,

  • Implement grant and other projects’ piloting models and ensure their integration into overall Technical Program under supervision of AP Coordinator,

  • Ensure quality monitoring of all training/ capacity building events within the scope of Technical Program according to quality standards,

  • As AP team member, actively organize and participate in different meetings, events, initiatives, discussions, including feedback, reflection and learning related to or including the sector,

  • Ensure Sponsorship 2.0 integration in all programming, including local sponsorship quality implementation,

  • Support AP Coordinator in conducting local level advocacy actions in light of AP transition strategy,

  • Support AP Coordinator to administer relevant project budgets, discuss budget spending on monthly basis,

  • Work closely with AP Coordinator in designing and implementation of capacity building events for beneficiaries, stakeholders and partners,

  • Ensure complete preparation and timely submission of documentation related to his/ her tasks and activities at the assigned AP office location,

  • Actively participate in the Design/ Redesign processes of Area Program, team building and other organizational meetings.

Networking with stakeholders at AP level:

  • Build trustful relationship with community members and beneficiaries,

  • Support AP Coordinator in networking with stakeholders and potential actors in relevant sector in Area Program area,

  • Under the guidance of AP Coordinator conduct research on Technical Program priority issues and provide quality data for local level advocacy,

  • Raise the profile of World Vision Armenia at local level as key actor in child protection and social development area,

  • Under the guidance of AP Coordinator participate in formal and informal networks in respective sector to support ongoing and future collaboration and learning.

Learning and capacity building:

  • Share personal insights and learning with others to support individual and team learning about the program and local context,

  • Participate in exchange learning trips to other Area Programs to understand successes and lessons learnt.

Performance quality and quality reporting:

  • Develop monthly activity planning with AP coordinator and Marz Program Manager to ensure monthly workload and clearness of activities/ budget,

  • Ensure reporting of ongoing challenges to AP Coordinator and discussion on relevant solutions,

  • Ensure and promote Christian value-based approach in daily life and work,

  • Provide monthly reports (in required templates) on performance of assigned Detailed Implementation Plan components, success stories, photos and inputs to semi-annual/ annual reports,

  • Provide support and coordinate the work of social workers, other Area Program staff.

Support to Local Resource Development and World Vision Armenia Marketing:

  • Support in identifying and building relationships with potential donors in marzes and Yerevan,

  • Contribute to development of marketing products,

  • Support in promotion of products through different platforms, channels, social networks, including sales of the product,

  • Promote World Vision fundraising efforts and events through personal networks and social media via arranging meetings, pitching sessions, presentations,

  • Prepare reports, if needed.

REQUIRED QUALIFICATIONS

  • Higher education, bachelor’s degree in relevant sector,

  • Two years’ work experience in humanitarian organization,

  • Experience in community development,

  • Good computer skills including Microsoft Word, Excel, and Power Point,

  • Good knowledge of English and Russian,

  • Understanding education, social and health sector in Armenia,

  • Proven ability in coordination of integrated program/ project interventions,

  • Confidence and ability to deal effectively and diplomatically with senior management in partner organizations and local government officials,

  • Ability and willingness to learn and support new initiatives,

  • Ability to manage multiple tasks and work under pressure, efficient task prioritization and time management,

  • Good networking skills, ability to maintain relationships with partners,

  • Ability to use reflective practice and promote its use for learning,

  • Ability to use critical thinking and analysis,

  • Strong presentation and communication skills,

  • Creative and innovative thinking,

  • Understanding of community mobilization and empowerment principles and approaches,

  • Excellent coordination skills,

  • Driver’s license and driving experience is an advantage,

  • Willingness to be flexible with hours when necessary and ability to travel locally up to 80% of time,

  • Ability to move to relevant region during work week.

Project Manager - OCHA (Beirut)

*The job offer for the final selected candidate will be pending based on receiving the official approval from the donor

PURPOSE OF POSITION

The purpose of the position is to provide overall management of OCHA Food Security and WASH NFI for host community and refugees and to ensure project deliverables are met. Provide guidance, mentorship, and technical assistance to staff and supervise their tasks.

MAJOR RESPONSIBILITIES

% Time

Major Activities

End Results Expected

70%

Ensure Project implementation and Coordination

All project deliverables are met within the agreed time-frame and budget in compliance with donor regulations, WV’s and international best practices;

  • Ensure that all aspects of the project’s daily management, (including logistics, administration, security, visibility, community and beneficiaries liaison) are well developed and put it in place.

  • Develop and ensure the usage of the project management tools (Agreement, Budget, DIP, TORs, Governance structure, reports, process flow, SoPs financial tracking, log frame, ITT and close out) are established and maintained.

  • Track, account for and maintain all project assets and resources in the office and warehouse that are related to the project;

  • Ensure that project activities are delivered in an efficient manner and with high quality as well as to ensure that project outcomes are met.

  • In terms of risk management, ensure that all control measures are clearly communicated and respected by the team; conduct spot checks on the team in order to monitor those mechanisms.

  • Manage the day-to-day implementation of the project activities, including timely and positive problem solving;

  • Liaise and meet with donors and other stakeholders for purposes of networking, information sharing and to nurturing partnerships.

  • Coordination with the local government and community key stakeholders (including national security) to ensure the approvals needed for any site distribution and/or implementation in close coordination with WVL security team.

  • Coordination with the sector agencies and WG lead for referrals, to avoid duplication of efforts and ensure all gaps are covered.

Handle Reporting, Recording and Proposal Development

  • Deliver high quality, accurate and timely internal and external reports that are specific to the project as well as contribute to the overall area reporting.

  • Establish and maintain accurate filing system which is in line with WV’s requirements for project auditing;

  • Provide inputs to the GAM team during the project proposal stage including provision of activities, areas, beneficiaries and budgets

  • In collaboration with GAM unit, lead project amendments, no-cost/cost extension requests and future opportunity proposal development within the project scope;

  • Maintain commodities stock in line with WV’s policies;

Ensure Monitoring, Accountability and Protection Mainstreaming

  • Adjust project implementation in line with Monitoring and Evaluation tools, accountability and protection report findings, including the proper checks and balances during the distributions on site.

  • Ensure beneficiary feedback is addressed in a timely manner and tackle the complaints raised to the Evidence, Learning and Accountability unit at WV;

  • Coordinate lessons learned session for the project with related departments (ELA, Ops, finance, procurement..) :

    • To create, capture, share, and document lessons learnt thereby enabling participants to learn as individuals and as a group working on the project.

    • To allow for open discussions on some critical issues and agree upon the solutions.

    • To develop an appropriate plan of action and strategies to enhance the quality of operations in similar projects.

    • To create a common understanding of challenges and issues faced by the Operations and the ELA team

  • Ensure protection mainstreaming standards are adhered to across the project and seek innovative ways to promote humanitarian protection schemes across the project

  • Ensure proper project close out in alignment to the donor and WVL regulations such as filing, reporting, auditing and assets management.

Follow up on Financial Control and budget

  • Budget Holder: Manage the project allocated budget, authorize expenditures within the established authority limit and in alignment to the internal procurement and financial guidelines.

  • Develop cash forecast on the monthly basis. Track project expenditure real-time;

  • Monitor and evaluate budgeted and actual expenditure with the related Finance staff to avoid over/under spent beyond 10%.

  • Coordinate regularly with the relevant finance staff and the project accountable person in both areas (South and BML)

25%

Handle Staff Management

Project is equipped with relevant staff, who are systematically mentored and whose capacities are built;

  • Ensure all the project staff have an up-to-date job description and a performance agreement which are reviewed on a regular basis.

  • Provide leadership to the team by mentoring, coaching, and provision of in-house or external training staff to ensure efficiency and high quality deliverables.

  • Liaise with the other project managers within the Cash and Livelihood Portfolio in other areas and other Portfolios in the field office in order to create synergies and standard systems across the portfolio project by sharing lessons learned, experiences, observations and challenges.

  • Establish and maintain a clear communication system with staff and casual workers team which allows for regular: a) progress tracking; b) task assignment; c)problem solving; d) on-the-job capacity building;

5%

Perform other duties as required

  • Responsible of own security and actively contribute to a positive security culture

  • Abide by the security policies and procedures and report any incidents or breaches to line manager and / or security manager

  • Attend and participate in local and international capacity building events as needed

  • Attend and participate in spiritual nurture events and other organizational events

  • Perform other related tasks as required by the Line Manager

KNOWLEDGE, SKILLS AND ABILITIES

  • Bachelor degree in a development-related field or Business Management;

  • 3-5 years of experience in managing projects, staff, work with local partners, and build capacity of both;

  • A minimum of 2 year experience in the NGO sector;

  • Experience in conducting distributions and setting up commodities risk management processes;

  • Fluent in English and Arabic (oral and written);

  • Experience is using Microsoft Office.

  • A high level of communication and networking skills.

  • Strong capacity building and facilitation skills.

  • Cross-cultural sensitivity, flexible worldview, emotional maturity and physical stamina.

  • Ability to manage work life balance and work without supervision.

  • Ability to work in and contribute to team building environment.

  • A valid driver’s license (more than 1 year old)

  • Experience in data gathering and analyses;

  • Cash Learning Partnership (CaLP) certification;

  • Has strong knowledge of core principles of Children Rights, Participation, Do No Harm, as well as children in Emergencies minimum standards.

  • Good understanding of sphere relief standards;

  • Ability to travel across the country regularly for training, assessment, regular monitoring and evaluation

Project Manager - OCHA (South)

*The job offer for the final selected candidate will be pending based on receiving the official approval from the donor

PURPOSE OF POSITION

The purpose of the position is to provide overall management of OCHA Food Security and WASH NFI for host community and refugees and to ensure project deliverables are met. Provide guidance, mentorship, and technical assistance to staff and supervise their tasks.

MAJOR RESPONSIBILITIES

% Time

Major Activities

End Results Expected

70%

Ensure Project implementation and Coordination

All project deliverables are met within the agreed time-frame and budget in compliance with donor regulations, WV’s and international best practices;

  • Ensure that all aspects of the project’s daily management, (including logistics, administration, security, visibility, community and beneficiaries liaison) are well developed and put it in place.

  • Develop and ensure the usage of the project management tools (Agreement, Budget, DIP, TORs, Governance structure, reports, process flow, SoPs financial tracking, log frame, ITT and close out) are established and maintained.

  • Track, account for and maintain all project assets and resources in the office and warehouse that are related to the project;

  • Ensure that project activities are delivered in an efficient manner and with high quality as well as to ensure that project outcomes are met.

  • In terms of risk management, ensure that all control measures are clearly communicated and respected by the team; conduct spot checks on the team in order to monitor those mechanisms.

  • Manage the day-to-day implementation of the project activities, including timely and positive problem solving;

  • Liaise and meet with donors and other stakeholders for purposes of networking, information sharing and to nurturing partnerships.

  • Coordination with the local government and community key stakeholders (including national security) to ensure the approvals needed for any site distribution and/or implementation in close coordination with WVL security team.

  • Coordination with the sector agencies and WG lead for referrals, to avoid duplication of efforts and ensure all gaps are covered.

Handle Reporting, Recording and Proposal Development

  • Deliver high quality, accurate and timely internal and external reports that are specific to the project as well as contribute to the overall area reporting.

  • Establish and maintain accurate filing system which is in line with WV’s requirements for project auditing;

  • Provide inputs to the GAM team during the project proposal stage including provision of activities, areas, beneficiaries and budgets

  • In collaboration with GAM unit, lead project amendments, no-cost/cost extension requests and future opportunity proposal development within the project scope;

  • Maintain commodities stock in line with WV’s policies;

Ensure Monitoring, Accountability and Protection Mainstreaming

  • Adjust project implementation in line with Monitoring and Evaluation tools, accountability and protection report findings, including the proper checks and balances during the distributions on site.

  • Ensure beneficiary feedback is addressed in a timely manner and tackle the complaints raised to the Evidence, Learning and Accountability unit at WV;

  • Coordinate lessons learned session for the project with related departments (ELA, Ops, finance, procurement..) :

    • To create, capture, share, and document lessons learnt thereby enabling participants to learn as individuals and as a group working on the project.

    • To allow for open discussions on some critical issues and agree upon the solutions.

    • To develop an appropriate plan of action and strategies to enhance the quality of operations in similar projects.

    • To create a common understanding of challenges and issues faced by the Operations and the ELA team

  • Ensure protection mainstreaming standards are adhered to across the project and seek innovative ways to promote humanitarian protection schemes across the project

  • Ensure proper project close out in alignment to the donor and WVL regulations such as filing, reporting, auditing and assets management.

Follow up on Financial Control and budget

  • Budget Holder: Manage the project allocated budget, authorize expenditures within the established authority limit and in alignment to the internal procurement and financial guidelines.

  • Develop cash forecast on the monthly basis. Track project expenditure real-time;

  • Monitor and evaluate budgeted and actual expenditure with the related Finance staff to avoid over/under spent beyond 10%.

  • Coordinate regularly with the relevant finance staff and the project accountable person in both areas (South and BML)

25%

Handle Staff Management

Project is equipped with relevant staff, who are systematically mentored and whose capacities are built;

  • Ensure all the project staff have an up-to-date job description and a performance agreement which are reviewed on a regular basis.

  • Provide leadership to the team by mentoring, coaching, and provision of in-house or external training staff to ensure efficiency and high quality deliverables.

  • Liaise with the other project managers within the Cash and Livelihood Portfolio in other areas and other Portfolios in the field office in order to create synergies and standard systems across the portfolio project by sharing lessons learned, experiences, observations and challenges.

  • Establish and maintain a clear communication system with staff and casual workers team which allows for regular: a) progress tracking; b) task assignment; c)problem solving; d) on-the-job capacity building;

5%

Perform other duties as required

  • Responsible of own security and actively contribute to a positive security culture

  • Abide by the security policies and procedures and report any incidents or breaches to line manager and / or security manager

  • Attend and participate in local and international capacity building events as needed

  • Attend and participate in spiritual nurture events and other organizational events

  • Perform other related tasks as required by the Line Manager

KNOWLEDGE, SKILLS AND ABILITIES

  • Bachelor degree in a development-related field or Business Management;

  • 3-5 years of experience in managing projects, staff, work with local partners, and build capacity of both;

  • A minimum of 2 year experience in the NGO sector;

  • Experience in conducting distributions and setting up commodities risk management processes;

  • Fluent in English and Arabic (oral and written);

  • Experience is using Microsoft Office.

  • A high level of communication and networking skills.

  • Strong capacity building and facilitation skills.

  • Cross-cultural sensitivity, flexible worldview, emotional maturity and physical stamina.

  • Ability to manage work life balance and work without supervision.

  • Ability to work in and contribute to team building environment.

  • A valid driver’s license (more than 1 year old);

  • Experience in data gathering and analyses;

  • Cash Learning Partnership (CaLP) certification;

  • Has strong knowledge of core principles of Children Rights, Participation, Do No Harm, as well as children in Emergencies minimum standards.

  • Good understanding of sphere relief standards

  • Ability to travel across the country regularly for training, assessment, regular monitoring and evaluation

Team Leader - OCHA (Beirut)

*The job offer for the final selected candidate will be pending based on receiving the official approval from the donor

PURPOSE OF POSITION

To supervise the OCHA Food Security project team in implementation of the basic assistance and WASH in kind distribution. Ensure that activities are implemented as per the standards and project requirement in order to provide best possible beneficiary services.

MAJOR RESPONSIBILITIES

% Time

Major Activities

End Results Expected

30%

Validation of existing beneficiaries

Data is gathered accurately and in a timely manner as per sector standards and technical guidelines.

In coordination with the project manager, ensure proper engagement with the donor and sector working group members to gather the needed referrals for assistance.

Train all the casual workers on the messaging and process of phone validations for families in need of support.

Develop and monitor the phone validation process to ensure completion within the assigned time frame in coordination with relevant internal departments (monitoring, evaluation and accountability, IT and technical team).

Validate the quality of the information gathered by casual workers

Finalize the lists of families to receive support based on the data and donor regulations and communicate the messaging to them accordingly.

40%

Preparation and Distribution of Commodities

Families are served in a fair and protected manner as per sector standards and internal regulations.

Ensure the process of validating families is properly conducted based on WVL and donor requirements in preparation to the distribution.

Ensure that proper and accurate distribution plans are prepared in advance to enhance efficient operations. Proper and adequate logistical arrangements must be made in conjunction with the distribution plans.

Lead the distribution of food parcels and WASH NFIs as per donor’s requirements and plans.

Ensure execution and leadership of the following activities:

  • Proper organization and stocking of the distribution sites;

  • Ensure that distribution site is properly organized and secured with ropes and that crowd control measures are put in places to ensure smooth distribution and flow of beneficiaries.

  • Responsible to ensure that all necessary distribution equipment are available at the distribution site, including forms, ropes, banners, plastic sheets, measuring devices etc.

  • Supervise the distribution of the food assistance to the beneficiaries

  • Ensure that beneficiaries sign or thumbprint against their names on the beneficiary lists.

  • Conduct reconciliation of receipts and server and the end of the distribution.

  • Ensure that remaining parcels or kits are returned to the warehouse and proper forms are filled.

  • Conduct daily physical check to all distribution equipment and report any missing item.

  • Prepare daily distribution reports as per donor and WV required templates.

  • Report any issues/challenges faced at field level to the project manager and relevant internal entities.

  • Adequately address protection cases and prioritize assistance provision to the most vulnerable groups;

  • Trainings at distribution sites on the provided items, hygiene practices and accountability channels.

Report on daily distribution achievements and challenges to the Project Manager;

Supervise the loading and unloading of commodities, counting of commodities on site at the start and end of distribution and filling of all appropriate reports (as applicable: tally sheet, beneficiary distribution list, distribution center visit report, food monitoring report) during Commodity distribution

Act as the main point of coordination between the project manager and the project staff on the ground (casual workers).

Track staff attendance and timeliness. Ensure staff wellbeing and safety during the distributions;

10%

Monitoring, Accountability and Protection Mainstreaming:

Staff and casual workers adopting the highest protection standards during operations with clear accountability channels.

Conduct training for casual workers on COVID safety practices, hygiene and food safety that will be disseminated during the distribution.

Ensure all means of verifications are available in alignment to the log frame developed and donor regulations.

Support actions to address beneficiary feedback in close coordination with the accountability department;

Actively participate in lessons learned session for the project as well as ensuring proper filing and archiving at the end of the project;

Action protection mainstreaming standards suggested by the Project Manager and technical team

10%

Handle Reporting and Recording

Project data is tracked and recorded in an accurate manner with the relevant Means of Verifications.

Deliver high quality, accurate and timely daily reports;

Prepare weekly and monthly distribution and data gathering reports;

File all relevant project documents in line with WV’s requirements for project auditing;

Handle stock in line with WV’s warehousing policies;

Receive commodities from supplier as per the procurement requests.

Update stock register according to commodities moving in and out.

Conduct Physical count of remaining stock at the end of any distribution and update the register accordingly.

Conduct data gathering for project amendments and proposals;

5%

Financial Control:

Financial guidelines are respected and spending is conducted as per the project scope.

Purchase items in line with the budget and instructions given by the Project Manager;

Submit all project related invoices with full supporting documents.

10%

Perform other duties as required

Be responsive and team player.

Ensure all the project staff have an up to date job description and a performance agreement which are reviewed on a regular basis;

  1. Support staff by mentoring, and provision of in house or external training related to each one’s field;

  2. Coordinate daily with the security Officers and informing them about activities locations.

  3. Abide by safety policies and procedures and report any incidents or breaches to line manager and/or safety personnel

  4. Attend sector coordination meetings as necessary;

Shadow the Project manager and step in to be the officer in charge during their absence.

KNOWLEDGE, SKILLS AND ABILITIES

  • Bachelor degree in development study or any related field

  • Able to use a computer, with word-processing (e.g. Microsoft Office) and spreadsheets, internet and e-mail

  • 1-2 years' experience in NGOs, preferable in similar projects

  • Good level of English and Arabic (oral and written);

  • Experience in managing volunteers, daily workers

  • Experience in coordination with a range of stakeholders including but not limited to local government, other agencies and informal power holders in the communities.

  • A valid driver’s license (1 year old);

  • The position is 75% field based and 25% office based. The position holder will be expected to be available on last minute calls, flexible in working hours and willing to work weekends and holidays as the need arises.

Cash and Food Officer

Position: Cash and Food Officer

PURPOSE OF POSITION

This position will support Food and Cash Manager in implementation of the Projects and Cash distribution. Responsible for the implementation of Taiwan Rice and winterization Project, Ensuring Compliance of standards and processes in Food and Cash Projects.

MAJOR RESPONSIBILITIES

  1. Project Management:

  • Assist Cash & Food Manager in cash and food program implementation including but not limited to procurement of commodities, transportation, warehousing of commodities, registration and distribution to beneficiaries, monitoring and evaluation of food program, and production of accurate commodities tracking and narrative reports to Donors, DMT and Support Offices.

  • Take lead in the implementation of Winterization project and support the Cash and Food Manager in developing and submission of monthly and quarterly reports to donor.

  • Take lead in the Implementation of Taiwan Rice Project (If secured) with support and consult from the Cash and Food Manager and keep regular follow-ups with partner organization in to implement the Rice distribution following the WVI standard operational procedures.

  • Working closely with all departments within the HEA and National Office, provide technical support needed on the implementation of all food/cash projects.

  • Assist Cash & Food Manager in developing detailed Guidelines/ Standard Operating Procedures for Cash Based Program, conditional and unconditional cash grants and vouchers programming, to further strengthen cash transfer and voucher delivery mechanisms, ensuring Standard Operating Procedures (SOPs) are in place and followed to maintain overall oversight of all cash transfer and food elements of the Program, ensuring targets are met.

  1. Project Management:

  • Assist Cash & Food Manager in cash and food program implementation including but not limited to procurement of commodities, transportation, warehousing of commodities, registration and distribution to beneficiaries, monitoring and evaluation of food program, and production of accurate commodities tracking and narrative reports to Donors, DMT and Support Offices.

  • Take lead in the implementation of Winterization project and support the Cash and Food Manager in developing and submission of monthly and quarterly reports to donor.

  • Take lead in the Implementation of Taiwan Rice Project (If secured) with support and consult from the Cash and Food Manager and keep regular follow-ups with partner organization in to implement the Rice distribution following the WVI standard operational procedures.

  • Working closely with all departments within the HEA and National Office, provide technical support needed on the implementation of all food/cash projects.

  • Assist Cash & Food Manager in developing detailed Guidelines/ Standard Operating Procedures for Cash Based Program, conditional and unconditional cash grants and vouchers programming, to further strengthen cash transfer and voucher delivery mechanisms, ensuring Standard Operating Procedures (SOPs) are in place and followed to maintain overall oversight of all cash transfer and food elements of the Program, ensuring targets are met.

  • Manage food program staff under his/her portfolio with support from Cash & Food Manager, and represent World Vision in any meetings related to food program as necessary.

  • Continuously assess and strengthening Cash transfer systems and approaches utilizing experience and lessons learned from previous Cash & Food Program interventions in World Vision.

  • Participate in project design, proposal writing, budgeting process, and engaging various support offices and donors during the negotiation process.

  • Word closely with partner organization to complete the project distribution within agreed timeframe and to provide all the required information and documentation on time following the WVI standard processes and procedures.

  • Develop systems for the kitchen operations and distribution. Work closely with the field team for the successful implementation of food and cash project.

  1. Reporting:

  • Generate and submit monthly WFP Invoices with support documents based on the monthly financial report to WFP and keep regular follow-ups for the reimbursement of the expenses.

  • Ensure that all the distribution (cash and food) documents are correctly filed, available and ready for any audit.

  • Maintain invoices tracking sheet and update & share with the management on timely basis.

  • Maintain a comprehensive commodity tracking systems as to ensure that all commodities are properly distributed and accounted for to WV Partnership and major donor standards.

  • Ensure that all commodity losses and claims procedures are in compliance with the World Vision Partnership and donor requirements.

  • Ensure that the required periodic reports are generated from the CTS database and submitted to the relevant

  • consumers and uploaded to the DGDB on a timely basis.

  • Maintain inventory control on a monthly basis and ensure that the commodity book balances match with the actual stocks.

  • Ensure that food and non-food commodities are well warehoused as per WV standards

  • Prepare new required formats and approved it from DMT and share with the team for project record keeping.

  1. Compliance:

  • Ensure that the quality of the implementation is maintained as the donor and WVI standards.

  • Acts as an independent review and evaluation body to ensure that compliance Issues/concerns within the organization are being appropriately evaluated, investigated and resolved

  • Identifies potential areas of compliance vulnerability and risk; develops/implements corrective action plans for resolution of problematic issues, and provides general guidance on how to avoid or deal with similar situations in the future.

  • Provides reports on a regular basis, and as directed or requested, to keep the Cash and Food Manager senior management informed of the operation and progress of compliance efforts.

  • Develops, initiates, maintains, and revises policies and procedures for the general operation of the Compliance Program and its related activities to prevent illegal, unethical, or improper conduct. Manages day-to-day operation of the Program.

  • Any other task assign by supervisor.

KNOWLEDGE, SKILLS AND ABILITIES

  • Master degree in Computer Sciences, Economics, Agriculture, Food Security, advanced studies in enterprise development or social sciences.

  • Demonstrated 3-4 years of experience in food security programmes preferably with an International NGO in same capacity; and a minimum of 2-year experience on Cash transfers based program.

  • Excellent Team player.

  • Practical knowledge of food security and livelihoods strategies.

  • Familiarity with international codes of conduct

  • Strong Computer skills, specifically Microsoft Office (Excel, Word, PowerPoint etc.)

  • Experience in contextual analysis, quantitative and qualitative researches and other assessment tools

  • Excellent facilitation skills.

  • Ability to transfer knowledge and transfer clear messages and information to a wide spectrum of people from different cultures and backgrounds.

  • Must have strong analytical, problem solving and organizational skills with an attention to details.

  • Requires strong communication skills to interact with all levels of staff and management.

  • Must be able to work effectively with a diverse team.

  • Requires the ability to work under pressure and on multiple tasks.

  • Creative with coming up with new ideas & activities

Team Leader - OCHA (South)

*The job offer for the final selected candidate will be pending based on receiving the official approval from the donor

PURPOSE OF POSITION

To supervise the OCHA Food Security project team in implementation of the basic assistance and WASH in kind distribution. Ensure that activities are implemented as per the standards and project requirement in order to provide best possible beneficiary services.

MAJOR RESPONSIBILITIES

% Time

Major Activities

End Results Expected

30%

Validation of existing beneficiaries

Data is gathered accurately and in a timely manner as per sector standards and technical guidelines.

In coordination with the project manager, ensure proper engagement with the donor and sector working group members to gather the needed referrals for assistance.

Train all the casual workers on the messaging and process of phone validations for families in need of support.

Develop and monitor the phone validation process to ensure completion within the assigned time frame in coordination with relevant internal departments (monitoring, evaluation and accountability, IT and technical team).

Validate the quality of the information gathered by casual workers

Finalize the lists of families to receive support based on the data and donor regulations and communicate the messaging to them accordingly.

40%

Preparation and Distribution of Commodities

Families are served in a fair and protected manner as per sector standards and internal regulations.

Ensure the process of validating families is properly conducted based on WVL and donor requirements in preparation to the distribution.

Ensure that proper and accurate distribution plans are prepared in advance to enhance efficient operations. Proper and adequate logistical arrangements must be made in conjunction with the distribution plans.

Lead the distribution of food parcels and WASH NFIs as per donor’s requirements and plans.

Ensure execution and leadership of the following activities:

  • Proper organization and stocking of the distribution sites;

  • Ensure that distribution site is properly organized and secured with ropes and that crowd control measures are put in places to ensure smooth distribution and flow of beneficiaries.

  • Responsible to ensure that all necessary distribution equipment are available at the distribution site, including forms, ropes, banners, plastic sheets, measuring devices etc.

  • Supervise the distribution of the food assistance to the beneficiaries

  • Ensure that beneficiaries sign or thumbprint against their names on the beneficiary lists.

  • Conduct reconciliation of receipts and server and the end of the distribution.

  • Ensure that remaining parcels or kits are returned to the warehouse and proper forms are filled.

  • Conduct daily physical check to all distribution equipment and report any missing item.

  • Prepare daily distribution reports as per donor and WV required templates.

  • Report any issues/challenges faced at field level to the project manager and relevant internal entities.

  • Adequately address protection cases and prioritize assistance provision to the most vulnerable groups;

  • Trainings at distribution sites on the provided items, hygiene practices and accountability channels.

Report on daily distribution achievements and challenges to the Project Manager;

Supervise the loading and unloading of commodities, counting of commodities on site at the start and end of distribution and filling of all appropriate reports (as applicable: tally sheet, beneficiary distribution list, distribution center visit report, food monitoring report) during Commodity distribution

Act as the main point of coordination between the project manager and the project staff on the ground (casual workers).

Track staff attendance and timeliness. Ensure staff wellbeing and safety during the distributions;

10%

Monitoring, Accountability and Protection Mainstreaming:

Staff and casual workers adopting the highest protection standards during operations with clear accountability channels.

Conduct training for casual workers on COVID safety practices, hygiene and food safety that will be disseminated during the distribution.

Ensure all means of verifications are available in alignment to the log frame developed and donor regulations.

Support actions to address beneficiary feedback in close coordination with the accountability department;

Actively participate in lessons learned session for the project as well as ensuring proper filing and archiving at the end of the project;

Action protection mainstreaming standards suggested by the Project Manager and technical team

10%

Handle Reporting and Recording

Project data is tracked and recorded in an accurate manner with the relevant Means of Verifications.

Deliver high quality, accurate and timely daily reports;

Prepare weekly and monthly distribution and data gathering reports;

File all relevant project documents in line with WV’s requirements for project auditing;

Handle stock in line with WV’s warehousing policies;

Receive commodities from supplier as per the procurement requests.

Update stock register according to commodities moving in and out.

Conduct Physical count of remaining stock at the end of any distribution and update the register accordingly.

Conduct data gathering for project amendments and proposals;

5%

Financial Control:

Financial guidelines are respected and spending is conducted as per the project scope.

Purchase items in line with the budget and instructions given by the Project Manager;

Submit all project related invoices with full supporting documents.

10%

Perform other duties as required

Be responsive and team player.

Ensure all the project staff have an up to date job description and a performance agreement which are reviewed on a regular basis;

  1. Support staff by mentoring, and provision of in house or external training related to each one’s field;

  2. Coordinate daily with the security Officers and informing them about activities locations.

  3. Abide by safety policies and procedures and report any incidents or breaches to line manager and/or safety personnel

  4. Attend sector coordination meetings as necessary;

Shadow the Project manager and step in to be the officer in charge during their absence.

KNOWLEDGE, SKILLS AND ABILITIES

  • Bachelor degree in development study or any related field

  • Able to use a computer, with word-processing (e.g. Microsoft Office) and spreadsheets, internet and e-mail

  • 1-2 years' experience in NGOs, preferable in similar projects

  • Good level of English and Arabic (oral and written);

  • Experience in managing volunteers, daily workers

  • Experience in coordination with a range of stakeholders including but not limited to local government, other agencies and informal power holders in the communities.

  • A valid driver’s license (1 year old);

  • The position is 75% field based and 25% office based. The position holder will be expected to be available on last minute calls, flexible in working hours and willing to work weekends and holidays as the need arises.

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