Senior Advisor, Humanitarian Nutrition - GRRT

*Preferred Location: Dubai. Position location to be determined by home country of successful candidate within a jurisdiction (country or US State) where WVI is registered to operate.


Lead WV Disaster Management thinking and work in promoting and understanding of humanitarian nutrition issues, principles, policy and practice – including integrated nutrition programming, micronutrient supplementation, IYCFe, treatment and prevention of acute malnutrition, adolescent and vulnerable group nutritional needs and linkage to other sectors including food security, child protection, health, WASH and MHPSS.

Will be available to deployment for up to 3 month periods to provide technical support on the ground and remotely to start up new and strengthen ongoing humanitarian responses in rapid and protracted crisis.

Strengthen humanitarian nutrition capacity in WV and partner organizations through training, development and dissemination of resources, and mentoring of field-based staff.

Act as focal point in WVI on humanitarian nutrition issues for GC DM and the Partnership health and nutrition team, nutrition specific donors, UN Agencies including WHO, UNICEF, UNHCR, WFP and supporting with the coordination bodies for nutrition, academic and research institutions, and nutrition organizations etc. to position WVI as a credible actor and partner.

Provide field-based emergency nutrition technical project management, advice and capacity through deployment during humanitarian and protracted crisis in addition to reviewing proposals that include humanitarian nutrition in close collaboration with Regional and National GAM units.

Contribute to improving global humanitarian nutrition policy, practice and resources through quality analysis, dialogue and documentation and dissemination of field-based research /practice.


Humanitarian Response and Technical Support

Provide sector leadership and management of timely and appropriate humanitarian nutrition and related activities. This will include the following:

  • Oversee the inclusion of nutrition questions in assessments to identify a robust nutrition response, as a standalone program and/or integrated into child protection in humanitarian action, health, WASH or livelihoods & food security programs.

  • Lead the design and implementation of nutrition programs and ensure monitoring of frameworks are understood and effective in meeting nutrition needs of affected populations.

  • Strategically engage with donors and other partners in a humanitarian response to ensure that WV is positioned as a viable partner for nutrition programs.

  • Manage nutrition programs including associated project staff and promote technical excellence in the application of minimum standards including core humanitarian standards, Sphere, IASC guidelines and ensure cross cutting themes are incorporated into design.

  • Ensure that nutrition is integrated in all programming in humanitarian responses by working with Program Officers and other Sector leads.

  • Lead discussions on ERF and HRP process to strengthen financial portfolio supporting nutrition in early stages of emergency.

  • Manage and guide the budgeting processes for nutrition during the design and program implementation in close coordination with finance.

  • Develop key messaging in responses for media and operational teams as related to nutrition.

  • Lead in recruitment process for nutrition qualified local and expatriate staff to implement nutrition or integrated programmes.

  • As a member of the response operations team, participate in all operations meetings and update the response leadership on issues and key actions related to nutrition.

  • Represent WV at key coordination forums in the field such as within the technical nutrition clusters or working groups and/or national, local government and civil society planning meetings; Ensure that WV’s work and plans are well articulated and included in all reports including 4Ws.

  • Document and share lessons learned, best practice and experiences from deployment back to partnership and externally when relevant to influence policy and future programming.

Capacity Building and Talent Pool Management:

  • Ensure humanitarian nutrition competencies are identified and transferred across the organisation and develop capacity building options to ensure skill transfer, capacity building and the implementation of evidence-based nutrition interventions/programs.

  • Develop capacity building curriculum on IYCF, humanitarian nutrition and food security, and integration of cash and other modalities. Facilitate training opportunities for relevant staff and/or interagency partners with a special focus on RDMTs.

  • Lead the adaption of core nutrition and nutrition components of Livelihoods project model for fragile contexts.

  • Working with partnership sector teams to find linkages within the core project models to include appropriate humanitarian nutrition interventions and skills.

  • Develop guidance notes and training materials as appropriate for NO, RO and GC.

Strategy Development and Evidence Base:

  • Lead the processes of conducting technical analysis, development and implementation of research for best practice humanitarian nutrition interventions and applications to humanitarian projects.

  • Through collaborating with technical specialists to identify successful evidence-based humanitarian nutrition programs for adaption in context appropriate programs in partnership with global, regional and local health agencies.

  • Lead high-quality reviews, analyses and reports and/or secondary research on the application of nutrition initiatives and practices in programming.

  • Develop systems and reporting mechanisms for surveillance, field investigations, real time evaluation and post project evaluations to test the effectiveness and impact of nutrition initiatives and practices.

Networking and Partnerships:

  • Represent the organization effectively in key forums (Global and regional working groups, UN and academic forum and other nutrition related organizations) and build and maintain these networks.

  • Oversee humanitarian nutrition inputs shared through the WV partnership DM, Health & Nutrition, and Livelihoods & Food Security CoPs and the appropriate nutrition-based IG. Encourage active participation in CoE meetings and represent DM nutrition issues.

  • Participation in Global Forums to disseminate this information e.g. international and regional conferences, CoP meetings.

  • Being WVI representative on global humanitarian nutrition working groups and clusters.

  • Development of partnerships with organizations and agencies to fund and implement nutrition or integrated programs.



  • Post graduate qualification in relevant discipline (e.g. Nutrition, Public Health, Medicine, Nursing) with demonstrated kills to implement humanitarian nutrition interventions including CMAM, IYCF, micronutrient supplementation, nurturing care groups, infant stimulation.

  • Demonstrated knowledge of humanitarian nutrition principles and practice in low-resource settings.

  • Demonstrated knowledge of the UN humanitarian reform and cluster system, institution of the UN system and policies and guidelines related to humanitarian affairs.

  • Demonstrated knowledge of current humanitarian discourse and research in the area of humanitarian nutrition, including sound knowledge and understanding of how to use and implement the IASC Nutrition cluster and Core Group humanitarian nutrition and IYCF guidelines.

  • Strong understanding of context and conflict issues in complex humanitarian emergencies.

  • Demonstrated experience in developing and facilitating training across different cultures and language contexts.

  • Demonstrated ability to lead rigorous research design, implementation, data analysis and reporting, including knowledge of quantitative (statistical) and qualitative research methodologies/analyses.

  • 10 years’ experience in humanitarian nutrition leadership, and involvement in assessment, design, monitoring, evaluation, and project management.

  • Proven track record in humanitarian nutrition operations.

  • Demonstrated knowledge of working with diversity and ensuring inclusion is part of program work and research.

  • Track record in field based research, design, implementation, analysis and reporting.

  • Demonstrated ability to participate in technical dialogues with relevant stakeholders, including government officials and global nutrition networks.

  • Acceptability to be registered with national practicing body for profession (nutrition, public health, medicine, nursing etc.)

  • Effective in written and verbal communication in English.

  • Knowledge of French, Arabic or other UN language an advantage.


  • Medical doctor or nurse practitioner.

  • Understanding of nutritional issues for children, conception through to reproductive age.

  • Able to undertake market assessments or have worked in cash-based programming.

  • Training qualification.

  • Ability to use statistical packages for research and data analysis.

  • Experience in managing diverse teams.

  • Ability to manage multiple grant start-ups.

Work Environment:

  • The position requires ability and willingness to travel domestically and internationally up to 50% of the time.

  • Ability to work in difficult and hostile environments.

  • Required to hostile environment or security training.

Programme Technical Director

*Position location to be determined by home country of successful candidate within a jurisdiction (country or US State) where WVI is registered to operate.


The Program Director’s primary role (50%) is deployment to humanitarian emergencies to lead the Programming team which consists of Programme Officer(s), MEAL (DME, Accountability & Learning) and Information Management. In responses, the Programme Manager serves on the Senior Leadership Team and leads the design of the response strategy and operations plan with the Response Director as well as the functions reporting to his/her position.

Outside of responses, this position will lead the following in collaboration with the other Programme Director:

  • Key programme strategic initiatives that link global strategy with field practice.

  • Build capability in the organization to deploy and undertake programming function in responses.

  • Serve as a senior member of the Strategy, Effectiveness and Digital Capabilities Team and be a primary point of integration across other functions on the team in responses.


Deploy and lead the programming function in humanitarian emergencies to achieve the following:

  • Establish, resource and staff the programmes unit which consists of programming, MEAL (DME, Accountability, Learning), and Information Management functions.

  • Facilitate programme planning process to ensure alignment with context, humanitarian needs, response strategy as well as operational feasibility and technical quality.

  • Donor liaison and advocacy is undertaken to resource operations plan.

  • Support Finance in the allocation and tracking of response funding to ensure response priorities are funded.

  • Develop and submit project proposals to donors to resource operations plan (in collaboration with relevant team members).

  • Support Finance to establish grant management system to ensure fulfillment of donor requirements.

  • Plan, implement, analyse and share findings from assessments and program monitoring.

  • Ensure critical MEAL functions including assessments, monitoring, learning, evaluations and humanitarian accountability as well as information management are undertaken.

  • Ensure all data from assessments, baseline, monitoring, feedback mechanisms is communicated to communities as appropriate and continuous improvement processes are in place for programme adaptation.

  • Manage WV’s relationship with ACAPs to leverage their resources for our programmes and to contribute WV support and expertise.

  • Build and maintain a roster of deployable programming staff and resources to support them.

  • Lead key programme strategy initiatives.



  • A minimum of 5 years in leadership role in the humanitarian assistance and/or development sector, with a significant portion of this in INGOs.

  • 8 years’ experience in humanitarian assistance work including significant field presence.

  • Demonstrated understanding of key humanitarian principles, standards and best practices.

  • University degree in Humanitarian Studies or relevant field. Master’s degree preferred.

  • Experience in program management and implementation of multi-sectoral emergency response projects.

  • Strong background in programme quality – MEAL – and information management.

  • Strong experience in working with bi-lateral and multi-lateral donors, grant management and proposal development.

  • Intensive experience in leading a multi-cultural team of professionals.

  • Experience working in a cross-cultural environment.

  • Experience working in war zones / fragile contexts.

  • Experience in engaging with governmental institutions and multilateral agencies.

  • Experience in managing humanitarian operations/ programmes’ teams that facilitate innovation and calculated risk taking.

  • Work experience as Snr. Program Officer or Programme Manager at least for 1-3 years in a country other than the home country.

  • Understand Humanitarian Industry and have proven experience within a relief/ Disaster Management setting.

  • Effective in written and verbal communication in English.

  • Ability to express ideas and concepts clearly and persuasively with senior internal and external stakeholders.

  • Effective in written and verbal communication in English, French, additional skills in Spanish, Arabic or other languages preferred.


  • Previous experience working in complex emergency/rehabilitation settings.

  • Experience coordination with INGO’s and other key stakeholders-High degree of negotiation and persuasion skills.

  • Ability to work with a reasonable level of comfort in high tension and high security risk situations.

  • Ability to maintain performance expectations in diverse cultural contexts psychologically stressful environs and physical hardships.

  • Ability to facilitate the creation of cross-functional project teams and the development of national strategies.

  • Excellent time-management and prioritization.

  • Demonstrates openness and transparency.

  • Experience in leading “ad-hoc” teams accommodating multiple and frequent staff transitions in emergency response without undermining effectiveness and output of Programme Team.

Work Environment:

  • The position requires ability and willingness to travel and deploy domestically and internationally up to 50% of the time, often at short-notice.

Data Entry (Part - Time)

Position:Data Entry (Part – Time)

Work location: World Vision International in Kosovo, Pristina

Deadline of applications:15 September 2019

Type of contract:Fixed term, Part -Time

Purpose of the position

To support the Child Sponsorship staff in Kosovo Office with data entry in the process of Growth, semi & annual update, Annual Progress Report, Christmas Cards and other correspondences. To insure the integrity of the information & to address to the Child Sponsorship staff the issues that can be during the processes.

Major Responsibilities

Data Entry

  • Enter data in the World Vision Sponsorship system for processes such as: Growth process, Semi & annual update of Child info, ID card process and other correspondences

  • Update data systems on a daily basis for child/sponsor/project information, ensuring that such systems are operating effectively.

  • Helps the team with inquiries, translations, requests and other processes that are needed according to the deadlines

  • Ensure that the child histories are completed correctly

Monitoring and Evaluation

  • Ensure that the quality of the registration data of children (during the growth process) sent by the Area Program is in compliance with the Sponsorship Standards before entered in the system.

Child Protection

  • Ensure that no home addresses or other ways of communication are exchanged between sponsors and sponsored children and insure that any correspondence or message from sponsor to child to child are in accordance with Child Protection policy.

  • Address Child Protection issue to Area Program Manager.


  • Assist the Child Sponsorship Department in other tasks and assignments as needed

  • Attend and participate in regular staff and devotion meetings

Knowledge, Skills and Abilities

  • Degree preferably in the informatics Sciences or English language.

  • Good communication and translation skills, both verbal and written, in English and Albanian.

  • Excellent interpersonal relationships

  • Excellent knowledge of Microsoft Office and database systems

  • Self-motivated, organized, responsible and detail oriented

  • Ability to be a team player

  • Commitment to World Vision Principles and Core Values

***While we appreciate all applications received, only those selected for the next phase of recruitment process will be contacted.

Field Sponsorship Coordinator - Kosovo Area Program

Position:Field Sponsorship Coordinator

Work location: World Vision International in Kosovo, Pristina

Deadline of applications:15 September 2019

Type:Fixed term, Full-Time

Purpose of the position

The Field Sponsorship coordinator will engage in the implementation of Sponsorship project in the field which will contribute to all children of Area Program for a better life through transformed relationship between children and their sponsors. The Field Sponsorship Coordinator will lead all the processes in ensuring that the Area Program meets Sponsorship Operation Indicators through timely and accurate processing of sponsor-to-child and child-to-sponsor correspondence, maintaining Registered Children supply through adequate Registered Children management systems, ensuring carry-out of sponsorship activities in the Area Program.

Major Responsibilities

Sponsorship Implementation

  • Implement Child Sponsorship project activities in collaboration with other team members ensuring that all registered children enjoy a good health, are well educated, are cared for, well-protected and participate in Area Program activities;

  • Coordinate and support the Child Sponsorship team & community stakeholders in conducting all activities related to sponsorship and other Area Program projects, ensuring the participation of all registered children;

  • Facilitate an empowering approach to formation and ongoing participation of all registered children for project implementation;

  • Develop understanding of the Child Sponsorship team/community monitors/partners/ children on participation, diversity and inclusion;

  • Make sure that field activities are done in collaboration with community stakeholders and partners;

  • Provide all Area Program projects with information related to registered children and help them to address problems;

  • Address to Program manager, Sponsorship Development Facilitator and National Office the issues founded in the area about the most vulnerable children in the community;

  • Communicate effectively World Vision’s identity, mission, vision, values and our approach to work in ways that are contextually appropriate and clear;

  • Ensure that the key indicators of Child Sponsorship are met according to the standard;

  • Ensure the implementation of the new Child Sponsorship Models;

Mobilization and sensitization of the community on sponsorship

  • Build good relationship with all partners, stockholders and community groups;

  • Build close and constructive relationships and actively learn within partner communities in order to understand their realities and facilitate development processes effectively;

  • Implement the strategy, inform and share the understanding of Child Sponsorship Project with the communities/partners/ children;

  • Coordinate and supportcommunity understanding of how to be active promoters of sponsorship and its possible development impacts;

  • Coordinate and supportcommunity-led selection of registered children with a special focus on the most vulnerable groups;

Support the team in registering & management of children in the program

  • Assist community preparation for sponsorship by introducing sponsorship as a way of focusing the attention of the program on the well-being of all children – especially the most vulnerable;

  • Support the work of the Area Program Sponsorship Team in developing criteria for child selection with the strong collaboration with the community;

  • Coordinate and support the work of the Area Program Sponsorship Team to register children in the program and ensure a process which is child friendly/child focused and community based;

Key Performance Indicators

  • Ensure that Area Program team provides timely and qualitative correspondence that meets agency requirements;

  • Ensure timely response to the Program Manager and Sponsorship Development Facilitator;

  • Ensuring Child Census prior to the Annual Progress Report season;

  • Respond to sponsor inquiries within given deadline;

  • Ensuring the processing of Gift for children within the given deadline and according to the sponsorship standards;

  • Draft the APR message in strong collaboration with other Area Program projects coordinators;


  • Report every case of child abuse, child health problem, education problem and coordinating with sectors for a solution;

  • Ensure follow up of cases in collaboration with other staff members on cases of child protection;

  • Compile monthly/semiannual/annual narrative report for the processes of implementing Child Sponsorship project;

  • Support compiling the Birthday Bounce-back activity proposal/report as well as the annual Child Census report;

Knowledge, Skills and Abilities

  • University degree in education or social science

  • Good understanding of community-led development work

  • Strong understanding on child rights/approaches in working with children

  • Good partnership building and problem solving skills;

  • Facilitation skills, including catalyzing, connecting, and building collaboration with community groups, stakeholders and partners

  • Good interpersonal skills and cross-cultural sensitivity, abilities to work as a team

  • Effective in written and verbal communication

  • Good knowledge of Albanian and English language. Knowledge of Serbian language is an advantage.

  • At least two years’ previous relevant experience, including at least one year of development facilitation in and with communities

  • Experience with faith, community based and child focused empowerment programs

  • Willingness to be flexible with hours when necessary and able to travel often in the field (90% of the time)

  • Report writing experience. (Preferred)

  • Driving License, Category-B

***While we appreciate all applications received, only those selected for the next phase of recruitment process will be contacted.

Development Facilitator - Kosovo Area Program

Position: Development Facilitator

Work location: Word Vision International in Kosovo, Pristina

Deadline of applications: 15 September 2019

Type: Fixed term, Full-Time

Purpose of the position

The purpose of the position is to serve as a catalyst, partnership facilitator, and builder of the capacity of local partners, facilitating the emergence and strengthening of community-led initiatives to improve and sustain the well-being of children and their families.

Major Responsibilities

Building relationships within communities

  • Build close and constructive relationships and actively learn within partner communities in order to understand their realities and facilitate development processes effectively.

  • Work with stakeholders in a range of different development relationships towards the well-being of children in the communities.

  • Communicate effectively World Vision’s identity, mission, vision, values and our approach to work in ways that are contextually appropriate and clear.

  • Ensure that dialogue includes whole communities and stakeholders inclusive of their diversity.

  • Encourage and enable communities to share and learn from their own experiences in the respective Area Programs.

Catalyst, broker, facilitator, working with partners

  • Actively search for new partners within the Area Program, identify how these partners can work together towards shared priorities for child well-being.

  • Enable and facilitate share of information and connections among local stakeholder groups. (Local stakeholders groups may include formal and informal community-based organizations, local churches, other faith-based organizations, businesses, other NGOs and local government agencies).

  • Facilitate an empowering approach to formation of new community organizations and other partners in the area.

  • Facilitate with the support of Area Program Manager the process of partner`s capacity assessment and draft a plan of building the partner’s capacities.

  • Work with partners to coordinate efforts to enable integration, synergy and prevent duplication of interventions.

  • Assist stakeholders and community partners to identify and mobilize community resources needed for project implementation.

  • Ensure the implementation of agreed plans with partners and monitor theirs activities are following as agreed terms.Ensure in support with Humanitarian and Emergency Affairs & Security Coordinator the preparation and implementation of disaster preparedness plans.

  • Participate in and support the implementation of monitoring and evaluation tools and measurements of program/project effectiveness to track the delivery of joint outcomes.

Program planning, implementation and monitoring of Sponsorship project

  • Assist and support Program Manager in preparing annual budget based on the agreed targets.

  • Share learning and identified child wellbeing issues from the community with the relevant stakeholders within World Vision.

  • Assist technical specialists to contextualize subjects and capacity building methodologies and modules taking into consideration local capacity and expectations.

  • Plan the Technical Program/Sponsorship activities in annual and intermediate planning.

  • Ensure monthly planning of activities in the Area Program level.

  • Ensure implementation of Technical Program/Sponsorship activities in Area Program level upon agreed plans strategically developed and ensure the active participation of registered children, but not only.

  • Ensure that cross cutting themes are considered in all activities as advised by the Program Manager.

  • Ensure the following up of cases in collaboration with the partners and duty barriers according to the World Vision guidelines.

  • Ensure documentations are in place as per requirements

  • Support the Program Manager in Area Program level narrative reporting.

  • Responsible for expenditure of budget as per cash flow and preparation of financial reports as per requirements;

Knowledge, Skills and Abilities

  • Degree in social science, or related subjects to development or relevant years of work experience;

  • Strong understanding of community-led development work;

  • Creative and able to apply innovative thinking, partnership building and problem solving skills;

  • Strong facilitation skills, including catalyzing, connecting, and building the capacity of community groups

  • Good interpersonal skills and cross-cultural sensitivity, abilities to work as a team.

  • Good analytical and writing skills;

  • Basic understanding of design, monitoring, and evaluation

  • Strong computer skills including Word, Excel, PowerPoint;

  • Good knowledge of Albanian and English language. Serbian Language is a strong advantage.

  • Able to travel often in the field (75% of the time).

  • Driving License, Category-B

***While we appreciate all applications received, only those selected for the next phase of recruitment process will be contacted.

Intern for Youth Program

Position:Intern for Youth Program

Work location: World Vision International in Kosovo, Pristina

Deadline of applications:15 September 2019

Type:Fixed term, Full-Time

Major Responsibilities


  • Coordinate the operation of the IMPACT youth groups weekly.

  • Mentor the leaders of the IMPACT youth clubs.

  • Monitor the IMPACT youth clubs activities.

  • Support the groups with community projects.

  • Support with documentation of the activities.

Monitoring and Evaluation

  • Ensure that the means of verifications of the project are done properly and on time.


  • Support the team during youth events locally and nationally.

Knowledge Skills and Abilities

  • Degree preferably in Education or Social Science.

  • Good communication skills, both verbal and written, in English and Albanian.

  • Excellent interpersonal relationships.

  • Self-motivated, organized, responsible and detail oriented.

  • Ability to be a team player.

  • Commitment to World Vision Principles and Core Values.

***While we appreciate all applications received, only those selected for the next phase of recruitment process will be contacted.


*We have consolidated World Vision's Emergency Response Roster. If you have previously applied your information has been retained and is in our database; do not reapply.

*Answer all questions on the application to be considered for the Emergency Response Roster; country location to be determined based on response.

*If you do not meet minimum eligibility requirements, we invite you to support and help through prayer and donations.

World Vision’s Emergency Response Roster is comprised of highly experienced and vetted humanitarian aid professionals available for short term, medium term, and long term emergency response assignments with World Vision. This roster allows World Vision to more rapidly identify and hire for key positions in its humanitarian response offices.

If selected, eligible applicants will first be fully vetted and then approved for the Emergency Response Roster. As vacancies arise in our humanitarian offices, roster members will be considered for employment opportunities.

If you have the required experience and would like to work with us helping protect lives, restore dignity, and renew hope, we’d love to hear from you.

Minimum Eligibility Requirements for all Emergency Response Roster Positions:

  • 5+ years of cross cultural humanitarian emergency experience outside of your home country.

  • Minimum 2 years experience serving successfully in fragile or unstable environments.

  • Experience directly managing staff during humanitarian emergency responses.

  • Ability to work long hours in stressful environments with a variety of skilled professionals.

  • Demonstrated management of budgets in emergency response settings.

  • Willing to serve unaccompanied; most likely in a team house setting.

  • English proficiency; written and verbal.

  • Grant Acquisition Management experience in your personalized expertise.

  • Strong track record in developing good working relationships with governmental institutions and multilateral agencies.

Below are the World Vision Emergency Response Roster positions that are currently open and accepting applications. If a position matching your background and interests is not listed, we encourage you to check back often as a more appropriate roster position may be listed and accepting applications at that time.

When submitting your application to World Vision’s Emergency Response Roster, please indicate in your cover letter / application which roster position you would like to be considered for.

Director positions currently accepting applications (must have 5-7+ years’ in response leadership role):

  • Response Director

  • Operations Director

  • Programmes Strategy & Development Director

Manager/Specialist positions currently accepting applications (must have 5+ years’ related experience):

  • Communication and External Engagement Manager

  • Human Resources Manager

  • Support Services Manager

  • Finance Manager

  • Information Management Manager

  • Monitoring, Evaluation, Humanitarian Accountability & Learning (MEAL) Manager

  • Grant Acquisition and Management Manager

  • Cash Programming Manager/Specialist

  • Water, Sanitation and Hygiene (WASH) Manager/Specialist

  • Health Manager/Specialist

  • Mental Health and Psychosocial Support Manager/Specialist

  • Nutrition Manager/Specialist

  • Education in Emergencies Manager/Specialist

  • Livelihoods Manager/Specialist

  • Protection Manager/Specialist

  • Child Protection ManManager/Specialist

Intern for Children City Project in Korca Area Program

Position:Intern for Children City Project in Korça Area Program

Work location: World Vision Albania, Korça Office

No. of positions: 8 positions

Deadline of applications:15 September 2019

Type:Fixed term, Full-Time

Major Responsibilities:

Implementation of the Children City Project

  • Communicate effectively World Vision’s identity, mission, vision, values and our approach to work in ways that are contextually appropriate and clear.

  • Support Children City project activities in collaboration with other team members and ensure that all children are protected and participate in activities;

  • Support the Area Program team & project partners in conducting all activities related to the Children City project and other Area Program projects, ensuring the participation of all children, with a special focus on the most vulnerable ones;

  • Address to Area Program Team Leader the issues identified through the project implementation about the most vulnerable children.

  • Support the Team in meeting the performance indicators of Children City project, according to the agreement with the Municipality and other stakeholders.

  • Ensure the implementation of the new methodologies within the Children City project components.

Fulfillment of protection and security standards within the Children City project premises

  • Support the work of the Area Program Team in developing, communicating and respecting security measures.

  • Support the work of the Area Program Team in communicating and fulfilling Child Protection standards and protocols.

  • Inform Children City project participants, beneficiaries, partners and visitors regarding protection and security standards and protocols.

  • Report every case of child abuse, child health problem, education problem.

Internal and external communication of Children City project’s products, campaigns, initiatives and specific activities.

  • Inform Children City project participants, beneficiaries, partners, visitors, donors, regarding Children City programs, products.

  • Support the work of the Area Program Team in identifying, developing and sharing promotion materials and information regarding Children City activity.

Evidence and Learning

  • Support the Area Program team to capture and to communicate timely and qualitative data that meets agency, partners and donors requirements.

  • Support the Area Program Team to respond to partners, donors, beneficiaries inquiries within given deadlines.

  • Report all the activities and processes are organized according to guidelines.

Knowledge, Skills and abilities

  • Studying Social Science, Business Administration, Marketing, Education, or related subjects to development

  • Creative and able to apply innovative thinking, partnership building and problem solving skills

  • Facilitation skills, including catalyzing, connecting, and building the capacity of children groups

  • Good interpersonal skills and cross-cultural sensitivity, abilities to work as a team

  • Good analytical and writing skills; Basic understanding of design, monitoring, and evaluation

  • Computer literacy; Strong computer skills including Word, Excel, PowerPoint

  • Good knowledge of English language

  • Applicants with previous collaboration experience with World Vision are preferred (members of Youth Groups, volunteers/ex-volunteers, Registered/ex-registered Children)

***While we appreciate all applications received, only those selected for the next phase of recruitment process will be contacted.

Administrative Officer

Position: Administrative Officer


Provide overall Management of WVI Jordan and Syria Response Administrative Functions in order to ensure high standard of administrative service, oversight, planning, developing and implementation of the administration function with smooth provision of required support to WVI in Jordan and Regional Programs in line with WVI standards and operational principles. The position requires an appropriately collegial and customer focused approach.


Administration duties

  • Provide support to the relevant stakeholders in all kinds of administrative tasks, including follow up and organizing of different meetings and maintaining the agenda with relevant reminders in close collaboration with the line manager

  • Provide support and facilitate the team building activities as requested in close collaboration with the line manager

  • Follow up on maintenance requirement for office and team houses/apartments. Admin Officer

  • Prepare all the necessary PRFs / Payment requests for the Support Services Department. Admin Officer

  • Prepare and following up contracts/payments in regards of the maintenance of administrative systems for the safe and efficient functioning of the office.

  • Ensure full implementation of internal administrative policies and procedures.

  • Trouble shoot logistical and health and safety problems, red flag potentially serious problems, informing immediately the higher-level managers.

  • Supervise the process of maintaining administrative records and files;

  • Ensure smooth communication and liaise with travel agent for all staff international travel when administrative support is needed.

  • Ensure hotel bookings as per LTA in adequate and timely manner. Also, communicate users of booking reservations.

  • Ensure that the Visas for international staff/visitors and/or work Permit processes are implemented, tracked and followed up appropriately through WV migration consultant.

  • Responsible for organizing events (conferences, trainings, retreats).

  • Provide support to program staff in organizing trainings for the community if it required.

  • Manage office services, international staff housing, building services, communications phone and hospitality to visitors.

  • Communicate to P&C when international staff is moving to new houses to ensure, deductions in international payroll are done in timely manner.

  • Manage real estate agent/property owners (and in collaboration with the supply chain unit), ensure the offices and team houses are in compliance with health and safety standards, secure, operational and fully stocked as appropriate and functioning smoothly.

  • Prepare monthly update reports for Admin. Department

  • Focal Point for Real Estate Management system.

  • Assist in the annual Administration Department budget preparation.

  • Manage the cleaning staff and the admin department team.

  • Carry out regular customer satisfaction survey and ensure the feedback and recommendations are taken into consideration so as to achieve the excellence in admin service

  • Perform any other relevant duties as required by the Line Manager.

Visitor Management

  • Ensure smooth communication and visitor management protocols for any arrival In Jordan. This will be including the welcome package with contact list, visitors/security information and/or any relevant information.

  • Reconciliation of invoices from travel tickets and statement for the provided. Also, preparation of payment.

  • Provide visitors with proper email briefing prior to their arrival and proper admin orientation upon their arrival (including: airport pickup and drop off, lodging, sim cards, office cards, etc.)

  • Liaise with security for high profile visits or visits that occur during to ensure high standards in Admin support.

Staff Management

  • Provide adequate support to individuals in the team, setting up goals, measuring performance, developing capacity and recognizing results.

  • Provide line management and support to Support Service Team when it is required

  • Participate in the recruitment, selection and development of Admin. Staff.

  • Provide performance agreements, midterm evaluations and annual reviews to the staff in accordance with WV performance management system

Reporting and Documentation

  • Provide a regular security updates to the Jordan Country Office

  • Ensure that all security incidents are reported in accordance with the WVI Integrated Incident Management (IIM) Notification Reporting Protocol

  • Coordinate and supervise all key logs, visitor records, passes and immigration documents

  • Provide monthly fleet management reports


  • 2-4 years’ administrative experience

  • University/college degree recognized in Higher Education or equivalent is regarded.

  • Fluency in written and spoken English, Arabic

  • Experience in policies/procedures in regards to Admin Department.

  • Knowledge of office administration

  • Knowledge of basic procurement and communication with service providers

  • Computer aptitude and experience with word processors

  • Self-disciplined with good time management skills

  • Analytical aptitude and attention to details

  • Cross-cultural sensitivity, adaptability and flexibility

  • Good interpersonal and negotiation skills; team player

  • Honesty and commitment to World Vision principles.

  • Exhibit spiritual maturity, integrity and a dynamic personal sense of life calling.

  • Influence staff towards a shared World Vision mission.

  • Admonish staff when correction is required.

  • Costumer Service oriented skills.

Child Protection Technical Officer (Akkar)


The purpose of the position is to follow up on the quality of the activities implemented on the field at AP level. He/she will do the appropriate follow up, coaching and capacity building for relevant staff and partners on the CP standards, CSO requirements and other CP tools and approaches as well as liaising with field local stakeholders.


% Time

Major Activities


Ensure Quality Referral mechanism

  • Support the referral mechanism by ensuring all CP and other cases are properly referred, with regular follow up, and are documented in a confidential manner.

  • Ensure all incident reports are finalized on time and shared with the National Safeguarding focal point.


Handle Project Quality Implementation

  • Responsible for identifying, and following up on the technical aspects of WV Child Protection/PSS interventions provided to the MVC and families in ADPs

  • Conduct regular spot checks to all projects in the field to ensure CP standards are in place.

  • Support CPHA Specialist in the design of new technical tools, WV internal Guidelines, SOPs, PSS/Child Protection tools and any other relevant technical document needed.

  • Supervise the technical aspects of CP/PSS sessions/interventions at field level for different targets, provide feedback to frontline staff in order to improve their capacity and report feedback to CPHA Specialist

  • Ensure staff is implementing curriculum accurately and provide the needed support with the coordination with the National CPHA Specialist

  • Together with the team support the design of PSS/CP curricula for different targets for PSS/CP WV interventions

  • Attend the weekly relevant meetings at local and National levels. Attend weekly meetings with the frontline staff implementing CP/PSS activities.

  • Produce regular reports to line manager on field visit providing technical feedback and propose clear action plan.

  • Ensure the quality of the psychosocial items purchased in close coordination with the logistic departments and line manager

  • Ensure CP standards are included in all DIPs.

  • Plan and provide Capacity Building for staff and partners (CBOs, NGOs, SDCs, Municipalities…) on CP Safeguarding Policy, behavioral protocols and SIRs, and CP/GBV related topics to implement the CP project models in all ADPs


Ensure Networking and Coordination

  • Ensure regular coordination with the Project Manager & the CPHA Specialist

  • Ensure regular coordination with other WVL departments and sectors (such as ELA, Education…)

  • Ensure regular WVL representation and presence in the CP sector meetings and all related meetings


Perform other duties as required

  • Responsible of own security and actively contribute to a positive security culture

  • Abide by the security policies and procedures and report any incidents or breaches to line manager and / or security manager

  • Attend and participate in local and international capacity building events as needed

  • Attend and participate in spiritual nurture events and other organizational events

  • Perform other related tasks as required by the Line Manager


  • Bachelor degree in Social Work psychology or community development fields or any other related area3 years’ experience in Child Protection or any other related field.

  • Fluent in English and Arabic (oral and written);

  • Strong computer skills including Word, Excel, PowerPoint

  • A high level of communication and networking skills.

  • Strong capacity building and facilitation skills.

  • Good interpersonal skills and cross-cultural sensitivity, abilities to work as a team

  • Experience in conducting distributions and setting up commodities risk management processes;

  • Experience in Humanitarian Protection Principles, Minimum Standards and GuidelinesChild Protection, System Approach – an overview and in depth knowledge of psychosocial, child abuse and neglect issues.

  • Experience in the Rights of the Child including the UN Convention of the Rights of the Child (both in national and community level)

  • Experience in Child Development, Community based and Focused psychosocial program.Experience working with Children in Crisis, Children in street situation and Working children

  • Master’s Degree in Social Work or any other related area

  • One to three years of technical coordination experienceCreative and able to come up, embrace and coordinate innovative thinking, partnership building and problem solving skills;

  • Good analytical and writing skills;

  • Able to work multifunctional tasks in the pressure of time and the of the changing organisation procedures

  • Experience in capacity building processes, tools and methodologies

  • Experience participating in program assessment, design, implementation, monitoring and evaluation processes

  • Experience with faith, community based and child focused empowerment programs

  • 80% field work and 20% office based

Procurement Officer


Procurement of materials, works and services to ensure required supply needs are satisfied at lowest total cost to World Vision and at the time required by the requester and of the quality identified on the order/contract. Appropriately and accurately perform and leverage market analysis to support Procurement decisions. Perform strategic sourcing activities as requested in line with the procurement and implementation plans and execute transactional order processing from request to pay. Identity suppliers for specific areas of spend through market research and intelligence


% Time

Major Activities

End Results Expected


Execute the procurement process for designated areas of spend for categories under contract and not on contract for all areas of spend

  • Work with ADPs, areas, programs, projects and other departments to ensure clear specification of requirements.

  • Insure specifications in item catalogue are maintained and accurate

  • Receive purchase request from internal customers

  • Review purchase requisitions for completeness and accuracy and identify sources of supply if needed.

  • Identify suppliers to fill requisitions in accordance with approved supplier management policies

  • Issue tenders and provide analysis of tenders to include technical recommendations for Procurement Committee

  • Generate Purchase Order from selected and approved suppliers

  • Use processes that ensure that contractual terms and conditions are met during order request and processing for the purchase of materials and services

  • Maintain good level of public relations with outside suppliers as well as strong partnership with internal users

  • Advise and seek approval of internal customers of modifications from original requests.

  • Facilitates across all parties the timely resolution of issues that could impact meeting the needs of the requestor and communities.

  • Consolidates all required documentation for presentation to Finance for timely supplier payment for materials and services delivered.

  • Coordinate and facilitate the timely fulfillment of the PO with ADPs, requesting departments, suppliers, and Logistics function ( if needed) to ensure appropriate receiving and order fulfillment

  • Identify alternative supply sources for materials / services not under contract

  • Work with Logistics to ensure safe delivery and receipt of ordered materials

  • Resolve conflicts with deliveries and suppliers


Support HUB Leader and NO SCM Lead in the planning and strategic sourcing initiatives for the NO

  • Conduct market assessments for specific categories of spend

  • Pre-qualification and vetting of suppliers for defined categories of spend

  • Quality reviews to insure technical compliance by suppliers


Supplier Management

  • Manage day-to-day supplier relationship and performance for assigned commodities


Performance Measurement Execution, Analysis and Reporting

  • Track and analyze procurement performance and savings against established target levels (KPI’s and PO Savings tracking tool

  • Support SCM performance monthly to Hub Leader and NO Leadership

  • Support continuous improvement in Procurement through monitoring of Procurement Progress Reports and Procurement monthly tracking reports

  • Maintain and update critical NO procurement data (item master, supplier master

  • Ensure the submission on all suppliers for Block Party Screening to Hub Analyst


  • University degree in Business Administration, Social Science, Procurement or similar degree

  • Professional Qualification preferred, partly CIPS qualified preferred

  • At least 3-5 years’ experience in purchasing

  • CIPS certification preferable

  • Knowledge of the 7-Step Sourcing Process

  • Negotiation experience

  • Contract Management experience

  • Basic knowledge of local legal positions for contracts

  • Ability to analyse and report on Supply Chain Management and financial metrics

  • Understanding and ability to perform of market analysis, supplier evaluation, total cost of ownership analysis, category strategy development & implementation

  • Good communication skills

  • Technical skills in computing and using standard software (Excel, Word, PowerPoint, Access and Internet)

  • Proven problem analysis and decision making skills

  • Ability to work in a team

  • Good skills in English and regional used language(s)

  • Good Supply Chain Management expertise

Senior Program Officer, Kurdish Region of Iraq


The conflict in Syria has impacted significantly on neighboring countries since mid-2012. Now nearly 3 million Syrian refugees are being hosted in Turkey, Lebanon, Jordan, and Iraq. The most recent hostilities have escalated in Iraq, leading to a further deteriorating humanitarian situation for nearly 200,000 Syrian refugees and already 1.3 million Iraqi IDPs in the past 6 months. Faced by recent violence Iraqis have been fleeing in mass numbers to escape danger.

Almost 300,000 IDPs are residing in KRI. The United Nations has recently declared a Level 3 Emergency, to launch a more urgent and scalable response to meet life-saving needs, with food, shelter, protection and health interventions as priorities.

Goal: To address immediate and medium term humanitarian and recovery needs of Iraqi IDPs and Syrian refugees in Kurdish Region of Iraq (KRI), World Vision (WV) will be operating in (KRI), addressing immediate survival needs of displaced Iraqis as well as Syrian refugees in Sulaymaniah and Erbil Governorates. Key sectors of the response are envisaged to include Food assistance, Non Food Items, winterization, health - mobile clinics, Children in Emergencies, Child Protection and WASH.

The Senior Programme officer is responsible for developing and maintaining key Programme information including context analysis, needs assessment, as well as project design and proposals. The Programme officer is required to build relationships with key stakeholders (government, UN, donors and International Non Governmental Organizations (INGOs) , WV partners) for the critical duration of the response.


Establish, Resource and Staff the Programmes Unit to meet Response Needs:

  • Determine Programmes organisational structure and staffing plan with People & Culture/P&C (HR).

  • Work with P&C to recruit and deploy Programmes staff.

  • Ensure Programmes’ staff handovers are conducted.

  • Develop Programmes budget in coordination with Finance.

  • Plan for Programmes Unit transition/ integration with National Office (NO).

Facilitate Programme Planning Process to ensure Alignment with Context, Humanitarian Needs, Response Strategy as well as Operational Feasibility and Technical Quality:

  • Support development of a response plan to align with funding allocations and the response strategy.

  • Prepare project RACIs for new grants.

Support Finance in the allocation and tracking of Response Funding to ensure Response Strategic Priorities are funded & effective leveraging of available funding:

  • Support mapping of all funding sources with Finance.

  • Support funding allocation process (Private Non Sponsorship & grant opportunities) in coordination with Finance, Response Manager and Operations to reflect response strategic priorities, operational realities and ensure compliance with

  • relevant funding regulations.

  • Support Finance to track donor funding allocation and commitments to ensure response strategic priorities are funded.

Donor Liaison and Advocacy is undertaken to Resource Operations plan to address Humanitarian Needs:

  • Monitor and analyse donor opportunities to ensure they align with operational intent.

  • Communicate humanitarian needs identified through assessments, monitoring data and community feedback to in-country donors and Support Offices International Programmes Groups.

  • Collaborate with Advocacy to influence donor funding strategies when appropriate.

Develop and submit Project Proposals to Donors to Resource Operations Plan:

  • Develop project proposals with Operations, Advocacy, Finance and relevant Support functions and ensure stakeholders have the opportunity to review proposals and raise issues prior to submission to donors.

  • Ensure proposals are aligned with the operational plan, sector DADDs and standards.

  • Ensure proposals are aligned with accountability standards and basic DME requirements.

  • Maintain donor and SOs communications to facilitate funding acquisition.

  • Support Finance to ensure an up-to-date funding matrix.

Support Finance to establish Grant Management System to ensure fulfillment of Donor Requirements:

  • Support finance to conduct grant orientation or grant start-up workshops for relevant staff.

  • Plan and manage donor reporting to ensure that all donor requirements are met.

  • Support finance with monitoring of grants for compliance with grant requirements.

Plan, implement, analyse and share findings from assessments and Programme monitoring:

  • Plan the initial rapid assessment process and manage the data collection (including primary, secondary data, observational data and community feedback).

  • Manage or support ongoing community based assessments as agreed with sector and sub-function leads.

  • Incorporate baseline indicators into assessments.

  • Analyse assessment data and provide recommendations for strategy and Programme design.

  • Map interagency assessment processes and participate in joint assessments as agreed with response management.

Develop Programme design based on Response Strategy, Context and Humanitarian Needs:

  • Review NO Strategy, context analysis and assessment findings for design recommendations.

  • Facilitate the input of all EMS functions into the Programme design process.

  • Ensure the overall Programme design incorporates international humanitarian standards and WV guidance and standards (i.e. Sphere, DADDs, CWBOs, PAF, etc).

  • Develop response design incorporating international and WV standard related indicators.

Design and Support the implementation of the Programme monitoring system:

  • Develop and implement the Programme monitoring system which integrates Programme and project requirements.

  • Prepare Indicator Tracking Table (ITT) monitoring reports and share with Operations on a monthly basis.

  • Collaborate with Information Management and Humanitarian Accountability (HA) to provide summaries of community based data and share with Operations and management to support Programme adaptation and improvement.

Plan and manage Baselines, Evaluations, Reviews and Learning Events for continuous Improvement:

  • Conduct real time evaluation (RTE) during the first phase of the response.

  • Plan and implement real time learning event (RT LE) with Region and H-LEARN and monitor implementation of resulting plan of action.

  • Plan and manage project/Programme baselines, evaluations and reviews to meet donor and organisational requirements.

  • Communicate baseline, evaluation and review findings with response staff and communities.

  • Develop Plans of Action that address evaluation, review recommendations and monitor implementation.


  • Must have a university degree or equivalent in Social Sciences or related field (a Masters is a plus).

  • 3-5 years experience in emergency response programming including hands on operations.

  • Proven track record for multi-sector program design for large complex emergencies.

  • Experience in/knowledge of rapid assessment and ongoing contextual analysis.

  • Knowledge of design requirements and regulations of major donors including the United States, Canada, Germany, the EU, Australia and UN agencies.

  • Empirical knowledge of emergency program administration, program response, program design and project writing.

  • Familiarity with humanitarian codes, principles and practice as well as UN-coordination system.

  • Previous experience in overall disaster management (disaster risk reduction, preparedness, and post-disaster recovery/rehabilitation).

  • Experience in baselines, monitoring, and evaluation processes.

  • Previous experience in facilitating and/or writing strategies.

  • HEAT security training/equivalent.

  • Effective in written and verbal communication in English. Knowledge of Arabic and/ or Kurdish or other languages is desirable.

Preferred Skills, Knowledge and Experience:

  • High degree of negotiation and persuasion skills.

  • Ability to travel internationally as needed.

  • Ability to work with a reasonable level of comfort in high tension and high security risk situations.

  • Ability to maintain performance expectations in diverse cultural contexts, psychologically stressful environs and physical hardships.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 50% of the time.

Displaying page 1 of 4