*We have consolidated World Vision's Emergency Response Roster. If you have previously applied your information has been retained and is in our database; do not reapply.

*Answer all questions on the application to be considered for the Emergency Response Roster; country location to be determined based on response.

*If you do not meet minimum eligibility requirements, we invite you to support and help through prayer and donations.

World Vision’s Emergency Response Roster is comprised of highly experienced and vetted humanitarian aid professionals available for short term, medium term, and long term emergency response assignments with World Vision. This roster allows World Vision to more rapidly identify and hire for key positions in its humanitarian response offices.

If selected, eligible applicants will first be fully vetted and then approved for the Emergency Response Roster. As vacancies arise in our humanitarian offices, roster members will be considered for employment opportunities.

If you have the required experience and would like to work with us helping protect lives, restore dignity, and renew hope, we’d love to hear from you.

Minimum Eligibility Requirements for all Emergency Response Roster Positions:

  • 5+ years of cross cultural humanitarian emergency experience outside of your home country.

  • Minimum 2 years experience serving successfully in fragile or unstable environments.

  • Experience directly managing staff during humanitarian emergency responses.

  • Ability to work long hours in stressful environments with a variety of skilled professionals.

  • Demonstrated management of budgets in emergency response settings.

  • Willing to serve unaccompanied; most likely in a team house setting.

  • English proficiency; written and verbal.

  • Grant Acquisition Management experience in your personalized expertise.

  • Strong track record in developing good working relationships with governmental institutions and multilateral agencies.

Below are the World Vision Emergency Response Roster positions that are currently open and accepting applications. If a position matching your background and interests is not listed, we encourage you to check back often as a more appropriate roster position may be listed and accepting applications at that time.

When submitting your application to World Vision’s Emergency Response Roster, please indicate in your cover letter / application which roster position you would like to be considered for.

Director positions currently accepting applications (must have 5-7+ years’ in response leadership role):

  • Response Director

  • Operations Director

  • Programmes Strategy & Development Director

Manager/Specialist positions currently accepting applications (must have 5+ years’ related experience):

  • Communication and External Engagement Manager

  • Human Resources Manager

  • Support Services Manager

  • Finance Manager

  • Information Management Manager

  • Monitoring, Evaluation, Humanitarian Accountability & Learning (MEAL) Manager

  • Grant Acquisition and Management Manager

  • Cash Programming Manager/Specialist

  • Water, Sanitation and Hygiene (WASH) Manager/Specialist

  • Health Manager/Specialist

  • Mental Health and Psychosocial Support Manager/Specialist

  • Nutrition Manager/Specialist

  • Education in Emergencies Manager/Specialist

  • Livelihoods Manager/Specialist

  • Protection Manager/Specialist

  • Child Protection ManManager/Specialist

Communications manager

Position Title: Communications manager


The purpose of the position is to manage and coordinate field communications for the FAST consortium; to provide support and resources to enable the consortium to appropriately engage with its various public engagement audiences in order to raise funds and the profile of the partner organizations.


Resource Production and Publication

  1. Manage the Consortium branding and identity for all partners

  2. Communicate with Communications focal points across the partnership for consistency in branding

  3. Produce quarterly newsletter for FAST consortium, sitreps , fact sheets and project overviews.

  4. Produce high quality materials for meetings (powerpoints,hanouts)

  5. Reputational risk management for FAST consortium operations in conjunction with the FAST compliance function

  6. Coordinate consortium partners’ communications staff at regional/hub level to source and produce success stories/needs stories and multimedia materials from the programs.

  7. Sign-off and approve standard comms materials and share content for external use with appropriate senior leadership for signoff.

  8. Identify key messages and learnings to be shared with consortium partners.

  9. Draft reactive messaging around any urgent incidents that happen on the ground.

  10. Produce visibility materials to be shared with all field staff.

  11. Media monitoring for all FAST consortium programming.

  12. Write and produce press releases and media packages to be used at external meetings.


  • Degree in Journalism or Communication, development communication, social sciences or other related fields – preferred

  • Excellent creative, organizational and critical thinking skills as well as the ability to work within and across teams and with all levels of staff and stakeholders; resourceful and innovative;

  • Experience leading processes and communicating complex ideas to management.

  • Proficiency in the use of technology and software (Microsoft Office Suite, Adobe Professional, Google Products);

  • Basic photography skills and photo and video editing skills.

  • Fluent in spoken and written Arabic and English.

  • Willingness to participate in capacity building initiatives, and implement learnings on-the-job

  • Willingness to assume duties and responsibilities in all communications areas, as needed;

  • Pro-active and able to multi-task

  • Proven trach record of initiative and innovation.

  • At least 5 years' experience in communications

  • At least 1 year of experience in doing communications and media work, preferably with an NGO;

  • Proven ability to design effective communication products, lead formulation of communication messages and strategies;

  • Knowledge of technical aspects involved in the production of different public information and education materials;

  • Multimedia skills such as video production, photo management and graphic design

  • Experience or knowledge of copywriting and copyediting

Senior Email and Content Marketing Officer

Senior Email and Content Marketing Officer

Salary: £30,763 - £36,192 per annum, depending on experience + good range of benefits

Contract: Permanent 36.5 hours per week

Based: Milton Keynes

Engaging with potential supporters is a crucial part of our acquisition strategy and we need your help. In this newly created role, youll use your digital marketing expertise to engage email subscribers - inspiring them to support our work with the worlds most vulnerable children.

Youll be part of the newly formed Digital Innovations team at World Vision, working in an agile way with a build, measure, learn approach. This is a key new role in this team, as we strive to produce significantly more engaging content and email journeys that will move people to join our cause.

We will invest in your development and professional growth, and youll be supported in bringing your ideas to life with in-house designers as well as working with ground-breaking agency partners. Whilst having run an email marketing or fundraising programme would be advantageous, more important are the ideas and creativity you would bring to this role. So, if youre an outstanding digital communicator, an engaging copywriter, and want to stretch yourself in a creative, innovative, dynamic environment this is the ideal role for you!

As a Christian, this role offers you the opportunity to integrate your Christian faith with your career, being sensitive to its various expressions across different cultures and denominations.

About World Vision

World Vision is an international children’s charity working with children, their communities, and with supporters and partners, in almost 100 countries.

Through long-term development projects, emergency responses and advocacy we’ve helped bring lasting change to millions of children, over more than 60 years. And as a Christian organisation, everything we do is motivated by our faith as we strive to reflect God’s unconditional love.

Work for World Vision UK and you will be part of a truly global Partnership, building brighter futures for vulnerable children.

Job Purpose

World Vision is investing in our ability to bring our work and our impact to life online and via email. The role will take responsibility for all our acquisition email journeys and contribute to the content output on our website.

As an excellent digital communicator and persuasive copywriter, you will have a clear grasp of how to engage audiences online, and of the role of email marketing in integrated multi-channel marketing campaigns. Working on our global campaigns both creating content yourself and working with specialist designers and creative agencies you will deliver the email marketing strategy that will inspire more people to join us in standing with the worlds most vulnerable children.

This is not “just” an email role. Youll work across the website, social media, and advertising linking our email programme with our wider digital fundraising and engagement activity. Youll have the biggest impact by creating outstanding, creative content across various channels, beyond just the email programme.

You will have an innovative mindset and ability to understand the full digital journey, and the role that email and content can play throughout this. You wont necessarily need expertise across all of these channels from day one, as we will support you to grow your knowledge and understanding.

In addition to the salary offered, we offer good benefits including pension, generous holiday entitlement, additional annual leave purchase scheme, and free parking (MK only). Its important to us to have the best people here, so flexible working, job shares, and part time work will all be considered.

Click here for the full job description

To apply please upload your CV, accompanied by a brief covering letter stating how you meet the essential criteria given in the job description.

Closing Date for applications: Sunday 2nd February (midnight)

Interview Dates: Friday 7th February in Milton Keynes

World Vision UK is an Equal Opportunities Employer. We value diversity and aspire to reflect this in our workforce. We welcome applications from people representing all sections of the community. World Vision UK also operates flexible working policies and practices.

As a child focused organisation, World Vision UK is committed to the safeguarding of children, therefore any offer of employment is conditional upon the successful completion of applicable background checks, including a criminal records check.

By submitting your application, you understand and accept that World Vision UK will process the data you provide for the purposes of your application and in accordance with the World Vision UK - Job Applicant Privacy Notice (click here).

No agencies please.

Supporter Care Manager

Supporter Care Manager

£36,994 per annum, depending on experience + good range of benefits

Contract: Permanent 36.5 hours per week

Based: Milton Keynes

World Vision is an international children’s charity working with children, their communities, and with supporters and partners, in almost 100 countries.

Through long-term development projects, emergency responses and advocacy we’ve helped bring lasting change to millions of children, over more than 60 years. And as a Christian organisation, everything we do is motivated by our faith as we strive to reflect God’s unconditional love.

Work for World Vision UK and you will be part of a truly global Partnership, building brighter futures for vulnerable children.

Job Purpose

The Supporter Care Manager will lead, motivate and continually develop the Supporter Care team to provide an excellent quality of service to our Supporters in a way that builds loyalty, maximises income and minimises cancellations. This role will work across the organisation with our internal customers to continually improve the quality and responsiveness of service provided to them.

With a large team to manage, the postholder will be a confident and experienced people manager with proven success in leading teams.

Do you have the following?

  • Exceptional interpersonal, customer service, problem-solving, verbal and written communication.

  • Strong coaching and leadership skills, ability to motivate employees.

  • Decisiveness and attention to detail.

Then we look forward to your application!

As an active Christian, this role offers you the opportunity to integrate your Christian faith and be sensitive to its various expressions across cultures and denominations.

In addition to the salary offered, we offer good benefits including pension, generous holiday entitlement and free parking (MK only).

Please click here to view the full job description

Please upload your CV of full employment history explaining any gaps of employment and reasons for leaving your previous employer. This must be accompanied with a covering letter stating how you meet the essential criteria given in the Job Description.

Closing Date for applications: Sunday 2nd February 2020(midnight)

Interview Dates: TBC

World Vision UK is an Equal Opportunities Employer. We value diversity and aspire to reflect this in our workforce. We welcome applications from people representing all sections of the community. World Vision UK also operates flexible working policies and practices.

As a child focused organisation, World Vision UK is committed to the safeguarding of children, therefore any offer of employment is conditional upon the successful completion of applicable background checks, including a criminal records check.

By submitting your application, you understand and accept that World Vision UK will process the data you provide for the purposes of your application and in accordance with the World Vision UK - Job Applicant Privacy Notice (click here).

No agencies please.

Fundraising Manager

Fundraising Manager

World Vision is a Christian humanitarian and development organization working to create lasting change in the lives Established in 1950, World Vision operates in nearly 100 countries worldwide. It is a Christian relief, development and advocacy organization dedicated to working with children, families and communities, to overcome poverty and injustice. We pursue life in all its fullness for every child and serve all people regardless of religion, race, ethnicity or gender.


Tbilisi, Georgia


One year with a possibility of prolongation.


To ensure that World Vision Georgia (WVG) has a strategic vision for its marketing and fundraising work in order to maximize the current and future donors potential to provide financial resources to WVG. To build long term profitable fundraising initiatives by researching, shaping and implementing the organization’s fundraising plan, generating new and sustainable income streams via a range of corporate and individual partners.

This is a high profile role involving interaction with a range of people from across corporate and individual segments, including WVG networks, and raise awareness of the organization and its work, at both a local and national level, this will involve giving talks to groups or dealing with the media.


  1. Build and maintain corporate relationships for fundraising purposes in accordance with the marketing strategy

  1. Identify potential corporate partners and develop the database

  2. Maintain relationships with existing corporate partners

  3. Build new relationships and prepare relevant corporate offers for potential corporate partners

  1. Develop, maintain and expand fundraising platforms targeted to general public

  1. Maintain and further develop existing digital fundraising platforms

  2. Plan and execute public activities for fundraising purposes (campaigns, fairs, f2f fundraising, etc.)

  1. Support local partner NGOs (Area Development Centres - ADCs) in local fundraising endeavors

  1. Identify relevant fundraising opportunities for the regional NGOs

  2. Support ADCs in implementing planned fundraising activities

Support ADCs in building and maintaining reliable partnerships with the relevant organizations

  1. Build WVG internal capacity in fundraising and marketing

  1. Plan and conduct needed capacity building activities with WV staff

  2. Ensure WVG staff in informed and engaged in ongoing fundraising activities

  1. Ensure smooth and efficient communication with WV MEERO and International team

  1. Prepare relevant reports as per request

  2. Represent WVG in international fundraising and marketing discussions


The following knowledge, skills, and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training:


Academic degree Marketing or Business Management

Knowledge & Skills:

  • Ability to think strategically and visualize the bigger picture;

  • Pro-active, solution oriented;

  • Excellent interpersonal skills including the ability to persuade network and negotiate effectively at senior levels;

  • Outstanding in verbal & written presentation skills;

  • Outstanding in listening and communication skills with a strong ability in influencing inside and outside the organization;

  • Ability to manage multiple projects at various stages with multiple different priorities;

  • Able to work independently in a relatively unstructured but highly accountable environment;

  • Enthusiastic about fundraising and be able to demonstrate a commitment to the values and goals of World Vision Georgia;

  • Ability to build network and engage at strategic level with marketing agencies and corporations in Georgia;

  • Solid verbal and written communication skills in Georgian, English and Russian;


At least 5 years experience in marketing and sales or fundraising.

Work Environment:

Willingness to be flexible with hours when necessary and ability to travel locally up to 25% and abroad up to 5% of time.

Only short listed candidates will be notified for the interview.

Regional Leader – Middle East/Eastern Europe (MEER)


The Middle East/Eastern Europe Region (MEER) of World Vision International (WVI) provides oversight to the National Offices (NOs) covering up to 13 countries where World Vision’s focus is predominantly programme implementation. The 12 countries are Bosnia Herzegovina, Albania, Kosovo, Romania, Armenia, Georgia, Afghanistan, Iraq, Jordan, Syria, Lebanon, Jerusalem West Bank and Gaza.

MEER has 2 geographic clusters: Bosnia and Herzegovina, Albania and Kosovo led by a National Director (ND) of the Western Balkans; and Syria, Turkey and Jordan led by a Syria Response Director.

One Intermediate Office (Romania) has a joint reporting structure to their local governing board and the Regional Leader; two national offices (Lebanon and Jerusalem West Bank and Gaza) have Advisory Councils, and two other countries have developing advisory councils (Albania and Armenia).

The total budget for the region is approximately 200 million per year with more than 1,738 employees across the region. The Regional Leader role includes integration with VisionFund International (VFI). VFI is the microfinance subsidiary of WVI. Microfinance lending to the poor is performed through 29 Microfinance Institutions (MFIs) globally impacting the lives of millions of children. As social enterprise, it ensures financial sustainability as well as social performance and focus on child wellbeing outcomes. VFI has MFIs in Armenia, Serbia, Montenegro and Kosovo.

The Regional Leader recognises that it is the responsibility of National Offices to implement the whole mission of World Vision in their respective countries. National Directors for each country report to the Regional Leader and have a primary role of supporting, guiding, leading and executing strategy to achieve the mission of World Vision.

To support the Regional Leader in providing primary focus and guidance on strategic, governance and leadership issues, a Senior Director for Operations (SDO) role was created to focus on operational issues, managing portions of the regional office functions and monitoring the National Office performance. The reporting relationship of the SDO is matrix between Regional Leader and Global Director, Field Operations.


To direct regional operations of World Vision, provide leadership to National Directors and ensure effective management of ministry in alignment with WV’s Vision, Mission, Core Values and global strategic directions. This includes all areas of operations including but not limited to; strategy management, people management, financial resource management, risk management, board and partnership engagement while at the same time managing the performance and effectiveness of National Directors.

To represent, position, enhance and protect World Vision’s ministry in Middle East/Eastern Europe both internally within the WV partnership and externally to relevant audiences and bodies.


Strategic Leadership: (25%)

  • Provide strategic leadership to effectively deliver the whole mission through National Offices and regional initiatives, in alignment with WV Vision, Goals, Mission, Core Values, global strategy and regional strategic priorities.

  • Be accountable for the development and periodic review of regional strategy and priorities that clearly support the partnership strategic mandates, objectives and priorities.

  • Work within the framework of the Regional Working Group to influence Support/funding offices to provide resources in alignment with regional and National Office priorities.

  • Exercise final authority over the allocation of resources across countries within the region regardless of office status.

  • Be ultimately accountable for executive leadership in CHE II and III (Levels 2 and 3) responses, in liaison with regional HEA management.

  • Serve as WVI spokesperson at key regional forums (Internal and External).

  • Develop and build linkages with other organizations that facilitate the effective delivery of ministry.

  • Support the Partnership Leader – Global Field Operations in the effective management and leadership of World Vision’s worldwide ministry operations and contribute effectively to the Global Operations Leadership Team.

  • Represent the MEER region in WV partnership senior management groups and forums.

Accountability & Stewardship: (15%)

  • Ensure alignment to global strategy for self-funding and interdependent offices within the region.

  • Ensure effective operations, ministry delivery and alignment of intermediate branch, program and project countries within the region.

  • Promote and support the development of local resource generation in appropriate offices (specifically the transitioning countries) within the region.

  • Monitor strategies for all offices within the region to maximize quality of ministry.

  • Monitor alignment of Partnership policies and standards for all offices within the region.

  • Be ultimately accountable for the implementation of Peer Review and Audit processes and recommendations.

  • Approve country operating budgets and major capital expenditures.

  • Ensure planning processes enable National Offices to use available resources in the best way to carry out agreed upon country strategies.

  • Lead the regional crisis management team.

Organizational Culture (aka “promote the World Vision way”, and includes Conflict Resolution): (10%)

  • Provide spiritual leadership, promote the Christian ethos of World Vision in the region, and strengthen the spiritual development of all staff.

  • Set an example in strong personal Christian faith integrated in work and encourage Christian growth among staff within the region.

  • Ensure WV’s Christian ethos and values are properly contextualized in National Offices within the region.

  • Ensure the highest achievement of ethical, moral and behavioural standards in alignment with WV Christian ethos, code of conduct and behaviour protocol.

  • Support through prayer the life, work and relationships of the regional senior leadership team and National Directors.

  • Role model servant leadership by personal example.

  • Encourage a positive and open style of leadership that enhances teamwork and develops an effective performance management culture.

  • Support organizational change and improvement at strategic operational level.

  • Ensure the application of partnership conflict resolution processes to identify and resolve conflicts between various entities at the lowest possible level.

Leadership Development: (25%)

  • Ensure adequacy of sectoral and management support skills needed to deliver the ministry.

  • Lead the selection process for National Directors and present final candidate(s) for approval to Partnership Leader – Global Field Operations for Program, Project, Branch and Intermediate offices; act as the President’s delegate as assigned in the selection of National Directors in Interdependent offices.

  • Oversee recruitment, orientation, development and transition of NDs.

  • Manage performance of National Directors by regularly assessing, challenging and supporting them (by distance and through periodic on-site travel) in line with WV leadership development strategy.

  • Mentor, develop and guide National Directors in the areas of strategy, governance, policy and protection of the WV brand and reputation.

  • Give specific attention to mentoring and supporting the regional senior leadership team for spiritual growth and professional development.

  • Create enabling environment through supervision, coaching, mentoring, and on-site observation of outcomes to ensure effectiveness of ND. Ensure succession planning for National Directors and own position, by identifying women and men with demonstrated potential for future MEER leadership and support their development.

Board Engagement: (20%)

  • Support National Directors in the appropriate selection of members and the development and functioning of Advisory Councils and Boards according to approved Partnership standards and guidelines.

  • Engage with board chairs and NDs to ensure accountability of National Offices.

  • Review board documents and receive reports.

  • Represent WVI President on National Boards and Advisory Councils.

  • Be ultimately accountable for the implementation of Peer Review and Audit processes and recommendations.

Other: (5%)

  • Carry out other tasks and duties as may be assigned from time-to-time by the Partnership Leader – Global Field Operations.


  • A minimum of ten years’ experience providing strategic leadership as a senior organizational leader, preferably within the humanitarian industry. Three years’ (3) senior leadership experience in Middle East or Eastern Europe highly

  • preferred.

  • Minimum educational qualification of a Master’s degree in a relevant field.

  • A minimum of three years’ experience managing a multi-cultural leadership team.

  • Demonstrated ability to work successfully with post-communist, Islamic, conflict and post-conflict contexts.

  • Proven ability to be a Partnership player and build unity and create an organizational behavior that fits the demands of the new Partnership Strategy, Our Promise.

  • A heart and a passion for the region and its peoples.

  • Demonstrated ability to deal decisively with complex situations.

  • Ability to travel frequently both regionally and internationally.

  • A minimum of five years’ experience working with an Advisory Council or Board, either as a member, reporting to one or developing and advising an Advisory Council or Board.

  • Proven track record of successfully coaching and mentoring executive level leaders, either at a national or regional level.

  • Experience working in a matrix reporting environment, as well as knowledge and understanding of World Vision from a leadership perspective.

  • Ability to travel frequently both regionally and internationally (up to 40%).

  • Fluency in English (verbal and written) is required.

Team Leader /EMPACT - Erbil

Team Leader /EMPACT


To effectively assist the project coordinator in the implementation of a food assistance project EMPACT through digital skills training and professional support to vulnerable Syrian refugees, Internally Displaced Iraqis and host communities in Nineveh, Sulaymaniyah, Duhok and Erbil Governorates of Iraq.

The Team Leader will work closely with EMPACT project coordinator to ensure high quality management of our educational centers and strong supervision the instructors and instructor’s assistants to ensure smooth implementation of the training sessions on a daily basis and a positive and productive learning environment.

The team Leader will ensure that the instructors are follow the agreed curriculum in terms to achieve the goals by creating sustainable livelihood opportunities for vulnerable communities by transforming and making their skills “portable”, giving them access to the digital workplace and the future of work, as well as providing them with opportunities to generate income and improve household food security and ensuring compliance to Donor and World Vision requirements /guidelines and uphold commitment to beneficiary entitlement.

The holder of the position should have high management skills and able communicate World Vision’s ethos and demonstrate a quality of spiritual life that is an example to others.

About EMPACT: EMPACT provides digital skills trainings taking people from having never touched a computer to employable in the international digital economy in 8-16 weeks and connect them to remote jobs through impact sourcing, online freelancing as well as local internships. The training is specifically geared towards the most in need who often have been out of school for many years, have low English skills and are daily struggling to survive.

The aim of the program:

Jobs and active income generation

Online jobs (transcend labor market barriers)

Local community jobs

Empower young people to achieve their goals (build resilience, confidence)

Professional development (English, soft skills, CV, interview practice)

Individualized coaching (encourage ownership over future, develop long-term goals)



  • Assist the project coordinator to conduct the outreach work and select the beneficiaries related to this project according to WFP and WV standard.

  • Assist trainers and their assistants, supervising them to effectively and efficiently manage and coordinate all courses and activities under EMPACT project that are implemented in the educational center.

  • Assist project coordinator to plan, implement, monitor and evaluate approved activities as per programs design.

  • Ensure program compliance to Humanitarian Accountability standards.

  • Ensure that all resources earmarked to target populations are properly handled, stored, transported, distributed, tracked, fully accounted for and reported on according to World Vision standard procedures and Donor policy.

  • Visit target communities on regular basis to get their perceptions and experience to assist in planning and implementing relevant community-oriented programs.

  • Prepare monthly management reports, and as well as monthly narrative reports for the district according to set standards and formats.

  • Facilitate the identification designing and implementing of appropriate training needs for district staff and target communities.

  • Having logistic experience to coordinate the pickup of the beneficiaries from their location to our centers, in term to systematic the classes , trainers and beneficiary attendance ,

  • Manage and support the distribution of SIM cards and the cash out.

  • Have IT and English background to understand the progress of the curriculum.


  • Supervise use of resources allocated to the district field monitors

  • Supervise all the trainers’ workers through appropriate systems and attend to their welfare issues.

  • Collecting daily attendance of teachers and teacher’s assistants.

  • Leader skills required , leading the team in proper way ,

Coordination and collaboration

  • Assist project coordinator to Co-ordinate with centers owners and local authorities and beneficiaries leaders.

  • Participate in regular coordination meetings in WV and outside agencies including the donor

Capacity development

  • Leads capacity development with field staff to ensure competency levels, which allow staff to do their work accordingly.

  • Work with the Project coordinator to supervise and provide training for all other WFP livelihood staff

Other Roles

  • Represent the NO in food assistance/ Security, coordination forums as advised by NO management

  • Perform any other duties as required by the project Coordinator or his/her designee.


  • Bachelor’s Degree in IT, English language, Business Admiration, School management or any other related qualification.

  • Previous experience in humanitarian work.

  • Experience in Food Assistance projects trough cash.

  • Experience in education.

  • Strong communication skills Verbal and written English/Arabic and Kurdish.

  • Strong management and tracking skills.

  • Report writing skills and computer knowledge.

  • Well-developed stakeholder networking skills.

  • Knowledge of food projects specially projects related to cash

  • Knowledge of educational projects specially IT and English.

  • Proven planning, team work and managerial skills

  • Demonstrate ability in the design and effective use of training materials

  • Stays open to internal and external feedback

  • Finds fulfilment in work through creativity, risk taking, initiative, and innovation, and encourages the same in colleagues.

  • Ability to supervise and mentor subordinates

  • Ability to work under minimum supervision

  • Good knowledge and experience of community mobilization.

  • Report writing skills and computer knowledge.

Work Environment

Complete Travel and/or Work Environment statements if applicable.

  • Office environment: typical field based

  • Travel: Domestic travel is required.

  • On call: During normal working hours unless there is an emergency

Project Coordinator


WORK LOCATION: World Vision BH Foundation




A Project Coordinator works within communities to enable mutual transformation – in the lives of children, families, supporters and World Vision BH Foundation staff themselves. The role serves as the primary link between the WV BH Foundation and WVI in BiH programme team and local stakeholders and communities focusing on working with community representatives as well as children in order to contribute towards child well-being priorities in the area. Responsible for coordination and quality and timely implementation of planned project activities.


Engaging and visioning with communities

  • Ensure effective communication about WV’s identity, mission, vision, core values, child sponsorship and our approach to development when engaging with community stakeholders and act accordingly.

  • Development and maintenance a strong understanding of the local context, including government perspectives and plans that are in line with WV strategic orientation.

  • Facilitates effective working relationships with local partners (including community volunteers) and between local partners,

  • Support key community meetings/workshops designed to explore and identify key priorities for child well-being.

  • Supports critical awareness in community’s response to the well-being of children, especially the most vulnerable ones and ensure participation of children in implementation of activities.

  • Mobilize the community representatives around child well-being issues and facilitate advocacy initiatives around identified issues.

  • Ensure ongoing capacity building of partners and community groups in line with project intervention.

  • Continuously plan and promote the visibility of WV’s work

  • Identify potential partners for future projects/interventions and communicate with relevant WV employee’s.

  • Nurture the quality of existing and develop new levels of partnering with other NGOs, local government officials, local faith representatives and community leaders in the area of responsibility.

  • Facilitates the development of multi-stakeholder partnerships.

Project implementation and monitoring with communities and partners

  • Ensure high quality implementation of relevant projects in accordance with WVI standards & WVI’s Development Programme Approach

  • Responsible for project deliverables as per set targets as well as monthly reporting on achievements. Ensure that set project targets are tracked, achieved and reported on monthly basis.

  • Lead on implementation of projects and assigned financial resources within area of responsibility.

  • Ensure projects responsible spend up to the level of funding commitment and/or provide adequate explanations for any significant variances.

  • Ensure that project(s) financial processes comply with relevant sections of the WVI financial manual, government grant provisions and other partnership standards.

  • Support relevant WVI in BiH teams in revision and design of existing and new programme/projects and community projects.

  • Facilitate the development of joint plans with relevant partners and manage its implementation ensuring that expected targets are delivered on time.

  • Support implementation of sponsorship related activities and processes in accordance with sponsorship plan and provided guidance and leadership of relevant teams of WV BH Foundation and WVI in BiH.

  • Conduct regular monitoring of projects activities in accordance with defined project M&E plan overall monitoring and evaluation system of WV.

  • Ensures reports on shared projects are communicated within community as agreed with partners.

  • Support programme/project baseline and evaluation processes led by WVI in BiH.

  • Support implementation of joint projects of WV BH Foundation and WVI in BiH as per joint agreement and defined plan.

  • Constantly identify and track the external risks that could influence programing and suggest, discuss and agree with team on approach to mitigate those.

  • Manage operational issues; escalate to line manager when necessary.


  • Practice exemplary good stewardship of WV's resources in all budget and resource utilisation.

  • Understand and follow the WV safe guarding policy. With support from WV relevant employee take efforts to respond promptly and appropriately to child protection incidents.

  • Ensure registered children (RC), when relevant, within the area of responsibility are among the primary beneficiaries of project activities

  • Promote child rights within area of responsibility.

  • Excellent knowledge of WVI in BiH strategy and in particular of project logframe, budget, narrative and ability to demonstrate how implemented activities contribute to organisational strategy.

  • Provide information on local level advocacy activities (process, scope, result) to relevant colleagues

  • Ensure that all projects documentation is properly filed and accessible.

  • Responsible for update of data in all relevant tools that are in use in accordance with defined timeframe.

  • Contribute to establishment of structured Data Management system

  • Develop and submit monthly report as per defined deadline

  • Manage child participation database as per defined guidance

  • Ensure responsive usage of WV assets provided to volunteers and ensure that any misuse is reported immediately

  • Engage in own personal learning and development and spiritual maturity.

  • Contribute to ongoing reflection and learning within the team


  • Proven record of facilitating large and medium groups composed of different type of stakeholders and professionals, community members and children

  • Good knowledge and experience of project cycle management

  • Experience in writing project proposals

  • Proven record in people management and leadership of community groups, including children

  • Demonstrated strong facilitating skills, including catalyzing, connecting, partnership building, networking, and building the capacity of community groups.

  • Excellent communication, interpersonal and team-building skills

  • Proven ability of strong knowledge in area of child protection or education, understanding and commitment to learn.

  • Demonstrated knowledge of strong understanding of community-led development work. Knowledge of community social issues and resources.

  • Report-writing skills and the ability to interpret or present data

  • Demonstrated ability to work with people of different nationalities, cultural, religious and educational background.

  • Proficiency in English and local language both written and verbal.

  • Computer literate in Microsoft Office applications, Lotus Notes or similar database, email and internet programs. Demonstrated knowledge on working and operating mobile devices efficiently.


  • Proven experience in program assessment, design, implementation, monitoring, evaluation, report writing and emergency response is preferred.

  • Extensive experience in working with children.

  • Previous relevant experience, including at least two years as project coordinator in and with communities.

  • Proven experience with program planning, implementation and monitoring. Minimum of two years of project cycle management experience

  • Experience with faith, community based and child focused empowerment programs.

  • B-category driving license. Minimum of three years active driving experience.


  • Bachelor’s degree in social science studies, educational studies, or other related studies of High School diploma with minimum 3 years or relevant experience in community engagement.

  • Experience in facilitation of local advocacy and mobilizing the community for engagement and influence

  • Experience in integration of advocacy into programs and projects.

  • Ability to present information in public including work with media.

  • Understanding of and commitment to World Vision Core Values

  • An energetic, analytical, flexible and self-starting approach.

  • Integrity, honesty, and accountability to both the quality and programing teams and the community.

  • Able to make quick decisions as needed and seal factors, organizational culture, continues challenges.

  • Creative and able to apply innovative thinking, partnership building and problem solving skills.

  • Ability to work in a professional manner with members of the community.


  • Willingness to be flexible with hours when necessary and able to travel often in the field (75% of the time).

Monitoring, Evaluation, Accountability, and Learning Assistant

Position: Monitoring Evaluation Accountability and Learning Assistant


Support the MEAL officer in the different monitoring and data related activities.


  • Data entry of quantitative data, clean data and conduct data analysis.

  • Supervise all M&E casual workers (Enumerators)

  • Conduct observations, Focus Group Discussions and feedback sessions with different persons of different age groups (children, youth, adults) and different gender.

  • Enter data from FGDs, observations and feedback sessions, participate in data analysis and draft reports

  • Compile data from surveys using relevant and appropriate computer packages

  • Ensure that hard copies and soft copies of data collected is kept at project sites in addition to do the needed verification

  • Support in preparing daily informative field reports

  • Support in the process of collection feedback and complaints through different channels

  • Handle any other relevant duties as may be assigned by the MEAL officer


  • Bachelor degree in international development, international relations, public health, nutrition, statistics, rural development, data management, or other relevant discipline

  • Minimum 6 months’ experience in conducting quantitative and qualitative data collection activities (surveys, assessments, monitoring, evaluations, etc.)

  • Fluency in speaking English and Arabic is required

  • Ability to write very good quality reports in English is required

  • Good contextual knowledge of local community and social/cultural constraints, realities and organizational relationships

  • Inspires trust within/outside of the organization

  • Develops high levels of credibility and accountability

  • Minimum one-year experience of working in a relief or development agency (preferably in the monitoring and evaluation domain)

Supply Chain Coordinator


This position is responsible for execution of sourcing process until the payment process on all requisitions for goods, works and services across all commodity categories to ensure general purchases and supplier relationship are carried out in alignment with WVI Procurement Policies.

Researches and evaluates requests based on price, service, quality and warranty and other applicable criteria in order to deliver and execute complex strategic sourcing projects both at World Vision Office and WV local Partners/Sub-Grantee.

This position will work closely with the technical and non-technical staffs in National Office in order to acquire appropriate and quality goods and services as per the specific requirements in order to implement projects.

The incumbent will adopt strategies to meet department goals and provide relevant information and recommendations to the management for proper decision making. He/she will also assist in the development of high standard of accountability and transparency in procurement of goods and services


% Time

Major Activities


Business Requirements

  1. Understand the department's business requirements and apply in the day to day work.



  1. Advise and seek approval of internal customers of modifications from original requests.

  2. Facilitates across all parties the timely resolution of issues that could impact meeting the needs of the requestor and communities.


Strategic Sourcing

  1. Execute the Market Assessment and Supplier Pre-Qualification process as per the set guidelines based on the set guidelines for the assigned categories.

  2. Manage the RFQ/RFP Process including baselines & price survey methodologies as per the approved framework for the assigned categories.

  3. Lead negotiations for the assigned Categories.

  4. Supervise the Sourcing events Filed Offices and Assistance work relating to sourcing.

  5. Preparation of Procurement Committee submission documents to ensure their comprehensiveness to allow an informed decision making process.

  6. Facilitate Purchasing Committee meetings and ensure that proper documentation is maintained.


Supplier Contract and Relationship Management

  1. Accurately complete the master data management form (or contract/supplier register)

  2. Monitor and complete contract close-out, renewal or retender, as appropriate for the assigned commodities.

  3. Ensure that contractual conditions and performance indicators are understood by the suppliers.

  4. Identify and resolve or escalate contract-related issues both internally and externally.

  5. Analyze supplier performance based on customer feedback information & other sources and coordinate with supplier for improvement.


Procurement Execution

  1. Receive and action incoming Purchase Requisitions (Pending Buyer Action), verify specifications are clear, conduct sourcing event if required items are not already on contract, update the PR with actual supplier record and release PR for approval.

  2. Follow Procurement Polices and guidelines in Supplier Award decisions under the applicable threshold.

  3. Manage PO Change requests coordinating with Requesters, Budget Owners and Suppliers

  4. Consolidates all required documentation for presentation to Finance for timely supplier payment for materials and services delivered.


Data Management, Analysis and Reporting

  1. Collect and analyze organization-wide data to support decision-making

  2. Provide support in the design of the business metrics to monitor SCM performance and alerting management when the performance trigger is violated

  3. Conduct spend analysis to support strategic sourcing activities, and Supplier Relationship Management

  4. Prepare summary report of supplier bid responses for Procurement Committee award decision meetings

  5. Track and analyze procurement performance and savings against established target levels 


Process, Procedure and Policy

  1. Conduct all procurement related tasks as per the approved procurement policy, processes and guidelines.

  2. Advice management regarding any challenge / risks / impractical guidelines.

  3. Collect customer feedback relating to the policies, processes and guidelines, and report to NO Management for improvements or change,


Systems Development and Implementation

  1. Collect and collate useful data which can be used to improve the general systems established and communicate this information to immediate Supervisor


Control and Compliance

  1. Conduct supplier pre-qualification for all new-suppliers and maintain records.

  2. Participate in development of risk identification & assessment tools, registers and other tools and assessing SCM and contractual risks for procurements of goods, works or services.

  3. Maintain proper filing and record keeping as per the guidelines set by the management.

  4. Coordinate with Requesters to close out open POs in a timely manner.

  5. Implementation of agreed audit recommendations in the procurement process as per the guidance given by the HoD.

  6. Periodically monitor the progress on implementation of recommendations and update the management of all parties.


Leadership and Coaching

  1. Manage the performance of direct reports through performance reviews, frequent conversations and other method as appropriate. Be courageous in providing coaching or feedback for continuous performance improvement

  2. Ensure that all Supply Chain staff members understand Procurement Policies, Processes, and Systems

  3. Plan and coordinate departmental meetings to review status of tasks and update Senior Management Team on the progress of the departments’ functions.


Training and Capacity Building

  1. Coordinate, participate in, and/or train staff from Supply Chain Staff and other WVI Departments on WVI Procurement Policies, Processes, and Systems

  2. Train the Partners / Sub-Grantees based on the approved capacity building plan, monitor progress. Coordinate with internal stakeholders in monitoring the progress and submit progress reports to the management.


  • University degree in Business Administration, Procurement or similar degree, or equivalent experience

  • At least 2 years' experience in Procurement or Supply Chain

  • The position requires ability and willingness to travel domestically and internationally

  • Previous experience in negotiating with suppliers 

  • Previous experience in preparing and amending contracts

  • Ability to analyse and report on Supply Chain Management and financial metrics 

  • Understanding and ability to perform of market analysis, supplier evaluation, total cost of ownership analysis, category strategy development & implementation 

  • Good communication skills  

  • Proficiency in Microsoft Office (Excel, Word, PowerPoint, Access and Internet) 

  • Proven problem analysis and decision making skills 

  • Good writing skills in English

Research Analyst

*Preferred position location: United Kingdom. Other locations to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.

*For World Vision internal applicants only.


The Research Analyst will focus on curating and guiding the organization’s data and research activities to enable policy analysis and policy development and to strengthen WVI’s evidence-based advocacy and external engagement. Under the supervision of the Senior Director Research, Innovation and Capacity, s/he will provide technical leadership to all advocacy and external engagement research initiatives at the global level that will position World Vision as a credible advocacy organization in the development and humanitarian sector.

This position will build networks with leading research institutions and experts in child-focus development organizations. This position will identify, design and provide Primary Investigator leadership in prioritized research focused on WVI’s strategic advocacy and EE priorities. This position will coordinate the documentation, publication, and dissemination of WV research findings to ensure that our research is well positioned for use both internally and externally.

As part of this, the position will also advocate with key stakeholders to ensure that relevant findings from the research are incorporated into WV policies and program design, as well as leveraged for advocacy and fundraising. The position will work in close coordination with the Evidence Building team within the GC/GI Ministry Strategy and Evidence, to ensure adequate coordination, avoid duplications, and support the full utilization of relevant data for the advocacy/ policy research agenda and the inclusion of the evidence into the global reporting.


Work with current WVI data and ongoing and new projects and programming to harness and aggregate field level data for policy advocacy:

  • Interrogate and Interpret Data. Using existing World Vision data sets, research findings and other evidence sources, carry out analysis to identify trends, themes and insights for public policy positions and external engagement.

  • During evidence translation, the position adjudicates various interpretations regarding what the evidence means for WV’s global policy analysis, and resolves to a single perspective in order for the Partnership to advocate under the policy “One Voice”. This position is an arbiter of what the Partnership defines as accurate and reliable in terms of policy analysis regarding a particular piece of evidence.

  • Policy positions that rely on WV’s evidence that has been translated and curated may be questioned, or challenged either by internal or external stakeholders. This position uses persuasion and credible sourcing to convince those that bring the challenge of the validity of WV’s policy positions.

  • Curate and Clarify Data for Wider Audiences. Develop resources for internal stakeholders that communicate the latest data and analysis (for policy and advocacy engagement) in an accessible way, including use of the PowerBI platform as well as visualizing data results and creating data narratives for various audiences.

  • Disseminate key findings from relevant research and evidence sources. In partnership with Knowledge Management, ensure results are taken up by advocacy and external engagement peers.

Provide technical leadership on research for evidence-based policy work, positions, advocacy and external engagement on behalf of WVI, with the following activities in mind:

  • Define and design policy-focused research questions in alignment with WVI’s impact agenda, programming, data, field-level expertise and leadership.

  • Develop and support pilots and/or recommend research that would support improvement of WV policy and advocacy agenda, in close collaboration with internal WV stakeholders and external institutions and humanitarian industry experts.

  • Advance and coordinate the documentation and publication of WV policy/advocacy research findings in peer-reviewed journals.

Represent WVI in external research and policy-agenda circles in collaboration with the wider WVI Advocacy/External Engagement Team, WVI Sector Teams and Field Offices:

  • Partner/Collaborate with Research Institutions and other Key Actors:

  • Liaise with academic institutions, other CSOs/FBOs, global church and other global forums to partner for evidence-building actions, research and policy recommendations, including policy implementation.

  • Work directly with World Vision’s Field Offices and other key internal partners to generate evidence.

Present WVI’s evidence and conclusions in global policy agenda circles:

  • Attend external events and conferences that align with WVI’s Global Impact Framework.

  • Build networks with leading research institutions and international research programs.


  • Social Science research/education background with a focus on development studies or humanitarian action.

  • Masters in a field relevant to Humanitarian and Development sectors, and/or involving advanced training/experience in data management and analysis.

  • iNGO experience or experience working in the development or humanitarian sector.

  • Policy-targeted research, conceptualization and design.


  • 3 or more years of designing and conducting field research within the development/humanitarian sector.

  • Strong fluency/knowledge of data analysis software to perform statistical analysis ex: STATA/SPSS.

  • Experience managing large databases and carrying out data analysis of humanitarian/development data sets using statistical analysis software (SPSS/STATA, etc.)

  • Strong fluency in quantitative and qualitative research methods ex: developing survey research tools.

  • Strong ability to view data at both the micro and macro level. Must be able to skillfully manipulate and analyze datasets, while also understand and communicate the implications of what the data is saying and why it’s significant at a program, sector, or organizational level.

  • Experience designing and defining a policy research question and developing concept notes to fund the research.

  • Experience partnering with academic institutions.

  • Excellent written and communication skills experience publishing in academic journals.

  • Experience working to visualize data results for various audiences (infographics, data narratives, etc.)

  • Experience with data reporting tools and platforms such as Power BI.


  • Deep understanding of World Vision’s programs and our development approach.

  • Experience working directly with public policy specialists and advocacy experts.

  • Experience using research analysis to influence government policy action or implementation (at least, on a team with such a strategy).

  • Understanding of social accountability experience aggregating citizen-generated data.

Manager Global Digital Properties

*Preferred position location: United Kingdom. Other locations to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.


The Manager of Digital Properties reports to the Director of Communications Campaigns and is responsible for developing and implementing a strategy for maximizing the audience impact of all of WVI’s digital channels as well as maintaining and overseeing the publishing of content to WVI digital properties: the global segments of WVI.org, fb, twitter, Instagram and other emerging social media platforms in order to drive trust, SoV and build WVI’s digital footprint. This role coordinates with other audience facing teams within the Public Affairs team as well as the Managers of Content Collaboration and Strategic Content to ensure WVI’s digital approach is best in class. They will establish editoral

standards and guidance, maintain a global calendar of publication for the WVI-owned channels and ensure that effective content is produced, in line with the strategy, for use on WVI’s digital channels. This manager expands and manages the development of the “authorized” editor network (such as the existing Disaster Alert Response Editorial Team for wvi.org) to ensure 24/7 coverage across the globe for all digital channels. This manager collaborates closely with the Business Capabilities Specialist to ensure the proper functioning of digital systems, to serve as the SME in business capability analyses for user requirements and priorities for improving WVI-owned channels.


  • Developing and implementing a strategic plan for all WVI digital properties geared to WV key audiences. (WVI.org, campaign micro sites, YouTube , global twitter handles, Facebook, Instagram etc.,) Continue developing agreement and support and for the strategic direction of WVI digital channels among Partnership Leaders, National Directors and Support Office digital leaders.

  • Develop a strategy for quickly building the digital footprint of WVI by increasing our presence on key channels and through Search Engine Optimization (SEO) and keyword advertising and partnership promotions, engaging social media

  • Interest Group in joint promotion of content and properties. Engage digital leaders in Support Offices to collaborate on global audience engagement events and increase alignment of WV's digital presence throughout the globe.

  • Increase visitor traffic, establish and monitor goals for fundraising conversions from referrals to SO sites. Develop and report on site performance metrics.

  • Developing editorial guidelines, protocols and calendars for the properties (WVI.org, campaign micro sites, YouTube , global twitter handles, Facebook, Instagram etc.) Works with manager media and social media to ensure that these properties are consistent in reflecting campaigns and messaging priorities from the partnership.

  • Capacity building and support for National Offices and Ministries to help them leverage wvi.org and other digital channels to engage their external audiences effectively and stay in alignment with the global digital strategy.

  • Performance manage 1 professional, full time staff and external consultants in delivering a world-class, exceptionally engaging experience with WV and guide a global team of contributors.

  • Lead the technical and feature development of the platform in order to achieve audience engagement goals identified by stakeholders in the agreed strategy.

  • Develop a strategy to ensure WVI digital properties are engaged fully in emergency responses and covered 24/7.


  • A Bachelor’s degree or equivalent, preferably in Digital or Multi-Media Communications, Journalism, News Design or Graphic Design with proven online communications experience.

  • An experienced journalist (at least five years), including experience of on-line journalism, with a strong sense of story and proven writing, editing and field experience.

  • Strong experience engaging global audiences and powerholders through digital channels.

  • Technical: Understanding of Drupal and other Open Source platforms and/or a proven ability to learn new systems quickly.

  • Editorial: 5+ years experience in a job requiring news design, story packaging, writing and editing as a core competency, including writing for external audiences.

  • Technical: 3+ years experience in technical project management; proven ability in building professional relationships with technical specialists. experience working with web technicians and designers to create new systems tailored to specific purposes.

  • Management/coordination: 7+ years experience in a multi-national, multi-cultural organization, in an inter-office global facilitative/coordinative role.

  • Proven ability to manage horizontally and to facilitate partnerships between teams using web-based tools to foster broad collaboration and user-generated content and feedback.

Preferred Skills, Knowledge and Experience:

  • Avid watcher of latest trends in the digital arena.

  • A strategic approach to message development, understanding of how messaging on breaking news events links to and serves the larger organizational strategy.

  • Understanding of content architecture and use of databases to manage content effectively.

  • Strong communication and interpersonal skills, able to win the confidence of broad range of different stakeholders, at a variety of management levels, including Partnership Leaders.

  • Creative and innovative thinking in using new tools to engage stakeholders and increase visitor count, leading to influence, impact and income generated from World Vision’s digital properties.

  • Demonstrated proficiency in building audience engagement vehicles for digital platforms… mobile and desktop.

  • Good design sense and familiarity with graphic design software.

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