Instructional Designer

PUPRPOSE OF POSITION:This position is responsible for designing and developing e-learning modules and classroom training materials. This includes the full cycle of instructional design from needs assessment and analysis, design, programming, modifying, testing and ensuring quality of the technology-based education tools and materials that meets the guidelines and specific needs of the Global Grant

Customer Support Associate

*For World Vision internal candidates only, currently holding a similar position.PURPOSE OF POSITION:Customer Support Associates are responsible for responding to customer requests by diagnosing and resolving problems and for supporting the ongoing technology needs of all employees by providing Level 1 help desk support. They work with a broad range of infrastructure products and basic networking