Operations Manager - SAFCER Response, Mozambique

PURPOSE OF POSITION:

On 14 March 2019, Tropical Cyclone Idai made landfall near Mozambique Beira City, leaving devastating loss of life and large-scale destruction of assets and infrastructure in its wake. In the following days, some entire villages were submerged as flood waters rose across the central region of the country in the provinces of Sofala, Zambezia, and Manica. An estimated 1.85 million people have been affected by the cyclone and the subsequent floods within the three provinces. World Vision has established an Emergency Management Structure based in Beira (Sofala Province) for the Mozambique response in order to effectively coordinate efforts across multiple levels of the organization and through the

UN Cluster system.

Operations Manager will lead the Operations team and oversee the implementation of the SAFCER (Southern Africa Flood & Cyclone Emergency Response) activities. He/she will transform the response strategy into implemented reality, managing day-to-day sector activities and providing technical guidance to the Programmes team for design and programme quality.

MAJOR RESPONSIBILITIES:

Ensure Program Planning is informed by Technical Standards and Operational Viability:

  • Contribute to planning of sector requirements for people, funding and supplies.

  • Ensure all program designs are based on needs assessment findings (primary & secondary data) and analysis, targets the most vulnerable/chronically vulnerable and is operationally viable.

  • Ensure all programs refer to technical standards, consider government standards and are aligned with Strategic Guidance and Do-Assure Don’t Do (DADDs) for the First Phase of Emergency Responses and Sector Packages.

  • Ensure inclusion of advocacy issues and cross cutting themes are considered in design.

  • Ensure programs & projects are measured according to technical standards and Child Well-being targets.

  • Ensure Operations Plans are developed and implemented with community engagement, taking into account local capacities and utilising Do No Harm/Local Capacities for Peace (DNH/LCP).

Establish, Resource and Staff Operations Unit to meet Response needs:

  • Determine Operations organisational structure and staffing plan with People & Culture (HR).

  • Monitor recruitment and deployment of Operations staff and plan for capacity development.

  • Ensure Operations staff handovers are conducted.

  • Develop Operations budget in coordination with Finance.

  • Plan for Operations transition/ integration.

Conduct Response Operational Planning to ensure effective Coordination and timely Delivery of Response Activities:

  • Plan and facilitate detailed operational plan and delegate responsibilities to carry out plan.

  • Ensure Accountability mechanisms are in place for Community and stakeholder feedback.

  • Planning process considers community requirements (i.e. timelines) and progress is monitored by DME.

  • Facilitate planning between sectors to meet overall program goals.

  • Facilitate requirements planning with Support Services.

  • Ensure collaborative planning with external stakeholders such as UN Agencies, other NGOs and Govt ministries where possible through coordination mechanisms.

Oversee Implementation and Monitoring of Operations to ensure Achievement of Response Goals and Objectives and inform Operational Improvement:

  • Monitor results against sector plans and address identified issues.

  • Monitor expenditure reports and take corrective action with Finance and Programs.

  • Review M&E and Accountability data with Sectors and Programs to identify and address any issues for operational improvement.

  • Review context analysis with Programs and Liaison for Operational Intent adaptation.

  • Review findings of learning events and evaluations with Programs to make operational improvements.

  • All evaluations of sector interventions are planned with DME to assess effectiveness and timeliness.

Oversee Development and Implementation of Operations Reporting Systems to support timely and accurate Reporting:

  • Establish and implement internal reporting system in coordination with DME.

  • Ensure Operations provide input for grant/donor and program milestone and reports to Programs.

  • Write report on quality risks and their resolution and submit to Response Manager on regular basis.

  • Ensure that Operations meets reporting requirements for Clusters, Ministries and/or in-country stakeholders.

Ensure Implementation of Response Operations according to Safety Standards with support from the Security Function:

  • Organise security assessments for all field operations that inform a security plan.

  • Implement the recommendations of the security plan for all field operations.

  • Ensure security incident reporting protocols are complied with by operations staff.

  • Ensure Operations staff adhere to security standards for staff movement and communications.

  • Work with Security to ensure safe and effective Civil/Military relationships with armed actors.

Coordinate with Support Services function for ongoing Provision of Funds, Staff, Equipment, Vehicles and Supplies to ensure timely Implementation of Operations:

  • Ensure Ops submit clear and timely budgets and funds requests to Finance.

  • Ensure Ops submit clear and timely staff plans to P&C and immediately advises on changes.

  • Ensure Ops follow Finance procedures to rapidly process payments to suppliers.

  • Ensure Ops submit vehicle requirements to logistics and follow vehicles management guidelines.

  • Ensure Ops submit communications requirements to ICT and follow ICT procedures.

  • Address delays in Support Services to Response Manager for rapid resolution and waivers.

Identify, report and refer Operational Blockages caused by External Actors to Liaison to be addressed through External Advocacy:

  • Establish operation team protocols where sector and geographic leads identify and report where external actors are delaying/preventing implementation.

  • Refer issues delaying implementation to Liaison to resolve through inter-agency coordination and/or government relations.

  • Ensure protection issues are reported and addressed in coordination with Advocacy.

Ensure Operations meet WV minimum Quality Standards and support Improvement, Reflection, Learning and Innovation in Sectors:

  • Ensure previous sectors learning from Global Learning Facilitator are reviewed.

  • Encourage the incorporation of sector best practice and innovation.

  • Ensure sector have a quality plan to meet quality criteria and minimum sector standards.

  • Ensure achievement of all function quality criteria is monitored and reported regularly.

  • Ensure risks limiting achievement of objective to quality criteria are reported & rapidly addressed.

  • Ensure mechanisms are established to identify, document, and share function lessons learned.

KNOWLEDGE, SKILLS & ABILITIES:

  • A minimum of 5-7 years in leadership role in the humanitarian assistance and development sector, with a significant portion of this in INGOs.

  • 5 years’ experience in humanitarian assistance work.

  • Demonstrated understanding of key humanitarian principles, standards and best practices.

  • University degree in Humanitarian Studies or relevant field. Master’s degree preferred.

  • Experience in program management and implementation of multi-sectoral emergency response projects.

  • Intensive experience in leading a multi-cultural team of professionals.

  • Experience working in a cross-cultural environment.

  • Experience working in war zones / fragile contexts.

  • Experience in engaging with governmental institutions and multilateral agencies.

  • Experience in managing humanitarian operations that facilitate innovation and calculated risk taking.

  • Effective in written and verbal communication in English.

  • Academic and on-the-job training in at least one of the support services or response-sector relevant areas.

Preferred Skills, Knowledge and Experience:

  • Understanding of the international humanitarian system, particularly the systems, structures and key actors.

  • Understanding of the key accountabilities that must be maintained in a response (beneficiaries, donors, peers).

  • Ability to lead operational planning processes.

  • Strong communication skills (oral and written) with ability to express ideas and concepts clearly and persuasively with senior internal and external stakeholders.

  • Ability to express ideas and concepts clearly and persuasively with senior internal and external stakeholders as well as staff.

  • Ability to work in coordination with other humanitarian organizations.

  • Ability to analyse and make decisions in challenging situations in the absence of specific guidance and/or full information.

  • Ability to communicate and model to staff positive behaviours which help them remain resilient and effective in dynamic and high pressure environments.

  • Basic knowledge of Portuguese is preferred.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 40% of the time.

  • HEAT Training, or equivalent security training.

National Director, WV South Africa

BACKGROUND:

World Vision South Africa (WVSA) operates in a middle income country, but its Gross Domestic Products (GDP) ranks among the top three in Africa. However, the gap between the rich and the poor is widening with ever increasing urban migration to the detriment of both the urban built environment as well as contributing to deepening rural marginalization. South Africa is contrasted by two economies which equate with WV Model of Ministry context 4 and 2 with a population of over 52 million, children living in poverty with 4 million going to sleep every day without food (Human Science Research Council Report on Poverty, 2007) 34 % of population lives on less than $2/ day while 25% live on less than $1.25/day.

The Global World Vision Strategy has established that countries like South Africa are described as Transitioning Field Offices. This means that until 2022 such offices will no longer receive international funds, thus requiring that they develop a transition plan that will show a clear contribution to children in their context and that they reach self-sustainability with 100% of local multiple funds.

Therefore, World Vision South Africa has started a new organizational cycle marked by major changes in its structural model, with an increased focus on acting as a platform organization that mobilizes Christian organizations to contribute significantly towards children and adolescents’ development and well-being.

Specifications of WV SA new organizational model:

  • Strong focus on social marketing and fundraising actions through individual donations, funds from companies, governments, foundations and multilateral institutions.

  • Mobilization of churches and Christian organizations, so they can promote actions towards the development and protection of children and adolescents in South Africa.

  • Positioning of WV SA at national, regional and international levels as a Christian organization that protects and promotes children and adolescents’ rights.

  • Operation in digital environments, with intensive use of innovation technology.

  • Lean organizational structure with low operational costs and high effectiveness in promoting an impact on the lives of children and adolescents.

PURPOSE OF POSITION:

  • Strategically lead, develop and direct the implementation of all aspects of World Vision South Africa Ministry as an effective member of the Partnership in line with Twin Citizenship principles to ensure high quality and impact in the field; be accountable for all of aspects of WV’s work in the country.

  • Successfully lead the change process of World Vision South Africa transition from a funded entity, to a wholly self-sustainable office, responsible for its own fund raising.

  • Ensure that WV South Africa ministry is directly contributing to the sustained well-being of children including their rights, protection and participation, within their families and communities and stays relevant to impact.

  • Ensure organisational sustainability by providing leadership, strategic direction and support in the development and implementation of an effective National Resource Development Strategy that will lead to Increased and diversified funding portfolio.

  • Establishment and maintenance of collaborative partnerships between WV South Africa and donors, partners, all tiers of government, churches and other non-governmental organizations.

  • Observe World Vision core documents (Vision, Mission, Statement of Faith, Core Values and Covenant of Partnership) and demonstrate a quality of spiritual life that is an example to others.

MAJOR RESPONSIBILITIES:

  • Lead increase and diversification of Funding Portfolio and National Resource Development for self-sustainability with emphasis on social marketing, local fund raising through individual donations, funds from private sector, government, foundations and multilateral organizations.

  • Influence donors using creative approaches to motivate them to get involved in support of World Vision South Africa Ministry.

  • Implement the National Office sustainability strategy.

  • Define vision for grants acquisition and management performance within National Office (NO), ensure that grants are strategically aligned to NO priorities and consider the competitive landscape.

  • Ensure alignment of marketing and programming for coordinated design and promotion of products and programmes.

  • Implement long term and short term programs that create new opportunities for acquisition, retention and transformation of diverse set of donors.

  • Strengthen digital technologies approach for fundraising.

  • Create and strengthen external relations with private sector, government, NGOs and civil society to promote children protection and development in South Africa.

Build proactive external relationship with church leaders, local government leaders, donors, private corporations for the following purposes:

  • Advocacy agenda - promote policy change for improved child well-being.

  • Institutional relations for acquisition of resources.

  • Enable and support programmes in the country by government agencies at all levels.

  • Media relations; Ensure that WV and Child Well-Being agenda are promoted appropriately.

  • Partner's acquisition.

Ensure Advocacy towards the protection of children and the promotion of their rights:

  • Represent World Vision South Africa, engage and build strategic alliances with the government ministries, WV board, major donor agencies, WV Partnership, non-governmental agencies, churches and media.

  • Develop and implement appropriate advocacy strategies to raise awareness of- and advocate for change in- key issues within the specific context.

  • Lead and facilitate strategies for advocating justice issues to address changes in unfair structures that oppress those in need.

  • Strengthen awareness of World Vision’s program both within and outside of the WV Partnership.

  • Provide leadership, strategic direction and support to the team for developing and implementing excellent donor experience and acquisition of ministry funds.

  • Identify new opportunities and forge alliances that lead to optimization of all resources.

Ensure focus on Program Quality to deliver on Child Well-Being outcomes:

  • Collaborate and build coalitions to catalyze movements for children’s well-being, locally and globally.

  • Influence national strategic mandates and priorities with global priorities for child wellbeing.

  • Ensure programming implementation and quality through schools in WV South Africa prioritized regions and neighborhoods.

Ensure Operational Excellence:

  • Ensure that World Vision South Africa operations provide relevant impact in the country and region.

  • Lead the development and execution of the country strategy through programme approaches and operating plans with clear, measurable short-term and long-term targets.

  • Ensure country strategy is aligned with WV global strategic priorities and country Board expectations.

  • Ensure organizational sustainability by ongoing predictive success planning (funding, Ministry, organizational development, leadership pipeline, leadership development).

  • Ensure implementation and compliance to Partnership Performance Management Standards and Principles, while seeking to implement Performance Management guidelines on reasonable level.

  • Ensure excellent standards in financial, technical resources and people management across the organization, which includes inspiring and setting high standards of work and clear performance indicators and accountability to stakeholders.

  • Ensure organizational compliance to Government standards and laws in South Africa.

Spearhead Organizational Leadership, Change and Culture based on organizational identity and World Vision global strategy:

  • Promote WV’s Vision, Mission, Core Values and key Partnership Standards and Practices among the staff and partners and ensure these are the core foundation of World Vision South Africa strategies and work through Family Likeness guidelines.

  • Model a high standard of personal Christian leadership, ministry and integrity through lifestyle and work relationships, and provide spiritual guidance to staff on the WV Vision, Mission and Core Values.

  • Inspire staff to support Christian identity, commitments and witness (including incarnational living).

  • Promote a culture of innovation and agility in order to respond timely to external challenges and expectations and ensure relevance.

  • Promote a culture of learning and development, employee engagement and good stewardship of talent.

  • Build organizational culture, which leverages respect, value and promotes gender, age and diversity.

  • Build and promote culture that is sustainable for growth and high performance.

  • Practice an adaptive leadership that is open to collaborative and address challenges in a timely manner.

  • Ensure timely, effective and appropriate internal communications strategy in WV South Africa, and when needed ensuring to be the one who communicates purpose and vision of change timely and regularly to all staff and team leaders.

  • Establish an intentional approach to change management through a strategy or plan.

  • Establish and ensure a collaborative working environment across program areas and teams.

  • Lead and prepare others for taking decisions and lead organizational processes in order to ensure and promote accountability and financial stewardship.

  • Build sustainability through the growth and development of staff, leadership capability and effective succession planning for all leadership and management roles.

  • Contribute to the global pool of workforce of WV Partnership by sourcing, recruiting or building committed, competent talents from within the country.

Practice Twin Citizenship in internal stakeholder engagements:

  • Act as a Twin Citizen and global leader ensuring that National Office participates in global processes and decisions, allocate resources and talent where most needed, Partnership wide.

  • Source best practices and strategic services available Partnership wide, be aware of, and apply relevant innovative approaches.

  • Promote social entrepreneurship by pursuing innovative solutions to social problems, acting boldly and proactively sourcing required resources and not constrained by resources currently in hand.

  • Support the WV SA Board Chair in coordinating Board meetings, and in maintaining a pool of Christian contacts from which to draw future Board members.

  • Support Board Chair and Board member in succession plans.

Position WV South Africa and promote its brand:

  • Strategically position WV South Africa as a credible and trustworthy national and global partner.

  • Ensure WV is positioned as a leading NGO in promoting the well-being and rights of children within the country context to enhance public and stakeholders’ confidence and trust.

  • Ensure that the WV brand is respected within the country and is consistently modeled in staff conduct and throughout office operations.

Promote accountability and a high performance culture with emphasis in financial management and operations, risk management:

  • Ensure effective stewardship and accountability of WV and other donor resources, finances and people, consistent with performance standards established by the WV South Africa Board of Directors.

  • Ensure efficient and effective organizational practices that result in successful financial and operational audit rating.

  • Promote and model high level of transparency, integrity and zero tolerance to fraud.

  • Ensure the office compliance to local legal requirements and standards.

  • Represent World Vision South Africa in courts, if required.

  • Provide direction for integrating private and public funds to maximize results and respond to community needs in most effective and efficient way.

  • Have overall responsibility for assessment of risks and the development of risk management planning to mitigate risks to NO operations, staff, assets and programmes.

  • Maintain complete accountability to the Board and Regional leadership on the management of risks facing the organization.

KNOWLEDGE, SKILLS & ABILITIES:

  • Minimum Qualification required: Master’s degree in Management, Social Sciences or equivalent.

  • Experience: At least 15 years’ senior management experience, including 5 years’ in a proven Marketing and Business role with ambitious sales targets, with overall responsibility for growing the sales portfolio of a profit or not-for-profit company and 5 years’ experience in Governance.

Preferred:

  • A qualification in Sales and Marketing management.

  • 5 years’ experience managing a P&L.

Technical Skills & Abilities:

  • Proven Leadership and Management skills.

  • Good Sales and Marketing skills.

  • Proven Decision-making skills.

  • Experience in leading executive teams, or leaders of leaders.

  • Experience with a Board.

  • Good sales and financial management capabilities.

  • Ability to cope under significant pressure.

  • Ability to maintain effective working relationships with all levels of staff, board and other stakeholders.

  • High level of confidence and confidentiality.

  • Ability to communicate and negotiate with key internal and external stakeholders at a national and international level.

  • High level of emotional intelligence.

  • Familiar with current donor trends, both private and public.

  • Ability to engage churches across denominations.

  • Computer literacy.

  • Understanding of country context and culture.

  • Must be a committed Christian, able to stand above denominational diversities.

  • Perform other duties as required.

Working Environment/Travel:

  • Work environment: Office-based with frequent travel.

  • Travel: 40% Domestic/international travel is required.

  • On call: 100%

Global Fund World Vision Director

Global Fund World Vision Director

Based in Nicaragua

PURPOSE OF POSITION:

To Lead a strategic plan and launch the Health technical program, which includes two key components, specifically HIV and Tuberculosis. The Director supervises and monitors human and technical resources, and he/she represents WV Nicaragua before both public and private institutions and community-based organizations and performs other required duties that may arise.

KEY RESPONSIBILITES:

Ensure efficient financial and programmatic implementation of the TB & HIV grant, funded by WV and the Global Fund:

  • Annual Operating Plan.

  • Monthly monitoring of budgetary execution/spending.

  • Six-monthly internal control audit and accountability.

  • Action plan, as provided in the annual external audit.

  • TB & HIV purchase plan prepared and launched in conjunction with MINSA and the Global Fund.

  • TB & HIV Monitoring Plan.

Ensure adherence to the WV-Global Fund agreement:

  • Monthly rendering of accounts to WV.

  • Rendering of accounts to the Global Fund.

  • Follow-up to observe if the TB & HIV Performance Framework is being fulfilled.

In conjunction with the Global Fund, ensure smooth programmatic and budgetary progress, including proper environment and internal control actions/activities performed by the sub-recipients of the TB & HIV grant:

  • Follow up and monitor attainment of monthly/quarterly/annual goals and objectives of sub-recipients.

  • Follow up contract performance, sub-recipient manual and action plans [based on the] audit for sub-recipients.

Maintain strategic relationships with the Ministry of Health (MINSA), and other institutions engaged in gathering of information and implementation of TB & HIV programs:

  • Actions are coordinated with MINSA to update: List of health supplies, country strategic plans and evaluation of TB & HIV plans.

  • Cooperative relationships partnerships with both public and private organizations.

  • Advocacy for public policies and private initiatives on health projects related to the project.

RESPONSIBILITIES AT THE INSTITUTIONAL LEVEL:

  • Follow and implement WV] Child Protection Policy.

  • Ensure that World Vision is a safe organization for children.

  • Participate in the national-level [emergency] response team in case of emergency situations.

  • Participate in humanitarian response operations in case of national-level emergencies.

  • Identify or participate in the raising of financial and non-financial funds.

  • Diversify financial and non-financial funds at the National Office level.

  • Encourage the protection of the staff under his/her responsibility in all their different dimensions, specifically physical, mental, emotional, social and spiritual.

  • Take an active role in devotionals and other activities that promote spiritual growth.

  • Support personal and institutional-level protection initiatives.

KNOWLEDGE, SKILLS & ABILITIES:

Education:

  • Bachelor´s of Medicine and/or Surgery or MPH.

  • Master Degree in Public Health.

Knowledge and Skills:

  • Skills and experience in leading programs focused on human rights and sexual diversity.

  • Excellent command of the English and Spanish languages (speaking, writing and reading skills).

  • Skills in networking with private and public institutions [engaged] in public health [actions] at the national and international level.

  • Skills in negotiating and reaching a consensus in different environments.

Experience:

  • 10 years of experience in management of health programs launched with international and/or national cooperation funds.

  • Formulation and evaluation of projects.

  • Strategic and operating planning.

Senior Social Worker

SENIOR SOCIAL WORKER

“World Vision Armenia” Child Protection Foundation

LOCATIONS (multiple)

  • Gavar, Vardenis and Tchambarak, Gegharkunik marz

  • Aparan, Aragatsotn marz

  • Alaverdi, Lori marz

  • Noyemberyan and Ijevan, Tavush marz

  • Amasia and Gyumri, Shirak marz

  • Yerevan

DURATION

One-year employment contract

PURPOSE OF THE POSITION

To coordinate, supervise and mentor the work of social workers in regards to case identification, assessment, Individual Development Plans development, and implementation.

MAIN JOB RESPONSIBILITIES

  • Coordinate the work of social workers, discuss the cases on regular basis. Reflect on lessons learnt and change the work to ensure the quality and impact,

  • Collaborate with community different bodies to identify the most vulnerable and vulnerable children/ families,

  • Develop and/or support to develop Individual Development Plan and organize social work with family and children based on the plan,

  • Organize implementation of Individual Development Plans of the most vulnerable children/families,

  • Organize individual consultations with most vulnerable and vulnerable families,

  • Collaborate with community state and non-state child protection actors, participate in networking meetings.

REQUIRED QUALIFICATIONS AND SKILLS

  • Higher education in one of the following areas: Social Work (preferred), Sociology, Pedagogics, Psychology, Law,

  • Two years’ work experience in social and education sectors,

  • Work experience with non-profit organizations (NGOs),

  • Good computer skills including Microsoft Word, Excel, and Power Point,

  • Good knowledge of English and Russian is preferred,

  • Certifications on facilitation skills is preferred,

  • Understanding Child Protection, Education and Social sectors in Armenia,

  • Ability to establish and maintain relationships with the community,

  • Strong presentation skills,

  • Creative and innovative thinking.

WVV AP Manager - Thuong Xuan AP

WORK CONTEXT / BACKGROUND:

World Vision is a Christian relief and development organisation working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, WV’s work focuses on children, ensuring they are protected and their basic needs are met. WVV has a total income of around US$ 18,000,000 (FY18) with funding from 13 support countries in Europe, Asia, the Americas and Australia. Funding of WVV consists of sponsorship program funding (70%) and PNS/grants (30%). WVV employs about 440 staff, of which 99% are Vietnamese nationals.

In alignment with the three ministry strategic objectives World Vision Vietnam implements three Technical Programs (TPs): Child Protection, Nutrition and Livelihoods. TPs are national level programmes implemented by World Vision in multiple geographic locations within a country, which are designed to ensure that WVV will achieve the highest impact for the well-being of children, in accordance with relevant Technical Approach and NO strategic objectives.

Currently, World Vision Vietnam is implementing 37 Area Programmes (APs)

which operate in 14 provinces/ cities clustering into 5 zones: North 1 (Hoa Binh and Dien Bien), North 2 (Yen Bai and Tuyen Quang), North 3 (Thanh Hoa, Hung Yen and Hai Phong), Central (Quang Tri, Quang Nam and Danang) and South (Quang Ngai, Binh Thuan, Ho Chi Minh and DakNong).

WVV’s APs usually focus within one administrative district of a province which populated by ethnic minority people with high rates of poverty. A uniqueness of WVV’s Development Program Approach (DPA) is that AP team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis. Beside the APs, WVV is also implementing different Special and Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

Under each AP, there will be 6-8 staff, including one AP manager, one Sponsorship Facilitator, one Finance Officer/Bookkeeper, one AP Coordinator and 2-4 Development Facilitators (DFs) who are in charge of the management of all projects (assessment & planning, implementation, monitoring, evaluation and transition), and community engagement for the assigned communes/wards in their AP. For each zone (6-8 APs), there are 4 Zonal technical staff, including three Technical Program Officers (Nutrition, Child Protection, Livelihoods) and one Program Effectiveness Officer. DFs will be coached by the AP manager programmatically and the Zonal Officers technically. One of the strengths of this structure is to allow better integration of the program toward Child Well Being Outcomes.

PURPOSE OF POSITION:

To provide overall leadership and management to the area program in accordance with WVV’s strategic directions (e.g. National strategy, Technical Approaches, Technical Programs), policies (e.g. HR Manual,

Finance and Child Protection policies, ect.), standards (e.g. technical project models, Program Effectiveness, child sponsorship, child protection and child safe organization, Program Accountability Framework, etc.).

ROLE DESCRIPTIONS:

1. Leadership and People Management:

  • Provide overall leadership to the AP team, including spiritual leadership

  • Work with PnC department to recruit and provide orientation for new staff

  • Supervise, coach, mentor, provide adequate feedback to AP staff to ensure their high performance toward the shared goals

  • Identify and address development needs of AP staff to ensure that they are well equipped with core and job-specific competencies to carry out quality work

  • Identify and address staffing issues in a timely and professional manner in working with PnC department

  • Promote ongoing reflection and learning culture among AP staff

  • Organize the AP office and facilitate a working environment of trust, mutual respect, and care among all staff

  • Build effective relationships with support office/donors; provide support office/donors with vital program information, documentation, stories and reports on a timely manner and get them involved in key events/milestones of the program

2. Community Engagement and Sponsorship

  • Build effective working relationship with various development partners including PMB and technical departments at district and commune level

  • Network with external stakeholders (NGOs, CSO, local businesses, etc.) and create space for collaboration and partnership toward improved well-being of children, especially the most vulnerable

  • Raise awareness of local partners and community on WV’s Christian identity and values, child focused and community based development

  • Promote program accountability in accordance with PAF

  • Lead the AP planning process as well as the annual community review & planning process

  • Promote shared monitoring and integrated reflection with local partners and community to review the progress and identify areas for improvements

  • Support communities and partners to develop and implement the community development plan/ initiatives (micro projects) including advocacy initiatives

  • Support communities and partners to develop and implement community-based disaster preparedness plans

  • Identify and mobilize community resources for joint advocacy activities at district level

  • Lead the documentation of best practices, lessons learnt, MSC stories and share with external and internal stakeholders for learning and advocacy purpose

  • Lead the process of MVC mapping and inclusion in the project activities

  • Lead child projection and inclusion as per Sponsorship standards and monitor participation and benefits of RC/MVC and their families

  • Lead the child monitoring as per sponsorship standards

  • Be accountable for the implementation of Sponsorship 2.0

  • Reinforce Sponsorship In Programming (SIP) Essentials

  • Facilitate the process of program approach towards sustainability

3. Program Management

  • Lead the adaptation of TPs following the standard guidelines/ tools and complete all AP level documents (log-frame, ITT, MnE plan, narrative AP Plan)

  • Provide coaching and support to AP staff to implement TPs according to the approved AP plan and budget

  • Mobilize technical, human, financial resources to support the program

  • Lead the monitoring and reporting of indicators to ensure data accuracy

  • Implement the recommendations of CWB reports, evaluation reports, technical model review reports

  • Coordinate the participation of local partners and community in baseline survey and evaluation at AP level

  • Document evidences and disseminate WVV’s project models to external partner for replication and advocacy purpose

  • Prepare monitoring reports for the AP (monthly, semi-annual, annually)

  • Support AP staff to mainstream CCT into program activities

  • Lead the implementation of Horizon 3.0

  • Manage resources with integrity and stewardship, in compliance with WVV’s financial policies and procedures.

  • Coordinate procurement and strategic sourcing at AP level

  • Prepare concept notes and proposals for PNS calls

REQUIREMENT:

  • Bachelor degree in education, public health, community development, social work and/or business administration.

  • Master degree in similar fields

  • Conceptual understanding of and commitment to development work, especially Christian, child-focused, community-based development concepts, approaches and processes.

  • Basic knowledge and understanding of key aspects of development work; including health/nutrition, child protection, livelihoods and cross-cutting themes (e.g. gender, child participation, environment, disability), and integration of advocacy and disaster management in development programming.

  • Demonstrated leadership skills, including leading, building, and supporting a team with diverse roles and capacities.

  • Skills in facilitation of development processes, including organisation and mobilisation of communities and networking among different development partners.

  • Demonstrated capacity in program management, with conceptual understanding and required competency in DME functions.

  • Strong interpersonal skills and well-developed written and oral communications skills in Vietnamese and English, especially report writing skills.

  • Solid computer skills in Word, Excel, Powerpoint and email.

  • Ability to think critically and reflect.

  • At least 4 years work experience in community development.

  • Experience in program implementation, community mobilization and participatory approach would be an advantage.

  • Knowledge and experience in capacity building for local stakeholders/partners.

  • Experience in managing and supervising staff.

  • Experience of working with ethnic minorities.

Our contact details are: People and Culture Department -World Vision International – Vietnam Address: 9th floor, the Mercury building, 444 Hoang Hoa Tham, Hanoi, Tel: 024. 39439920 (ext.123)

We give equal opportunity to every candidate, regardless of religion, race and gender.

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities.

WVV AP Coordinator - Nhu Thanh AP

WORK CONTEXT / BACKGROUND:

WVV’s Area Programs (AP) focus within one administrative district of a province which usually populated by ethnic minority people with very high rates of poverty. APs are mainly funded by sponsorship funds, and are a phased approach to development, involving clear and consistent assessment, design, implementation, reporting, monitoring and evaluation and reflection phases. Each AP is tailored to the needs of a specific community in alignment with WVV’s strategic priorities. WVV works closely with district and commune local authorities and local partners to implement program activities. A uniqueness of WVV’s AP approach and structure is that team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis.

Under each AP, there will be 6-8 staff, including one AP manager, one Sponsorship Facilitator, one Finance Officer/Bookkeeper, one AP Coordinator and 2-4 Development Facilitators (DFs) who are in charge of the management of all projects (assessment & planning, implementation, monitoring, evaluation and transition), and community engagement for around the assigned communes/wards in their AP. For each zone (6-8 APs), there are 4 Zonal technical staff, including three Technical Program Officers (Nutrition, Child Protection, Livelihoods) and one Zonal Program Effectiveness Officer. DFs will be coached by the AP manager programmatically and the Zonal staff technically. One of the strengths of this structure is to allow better integration of the program toward Child Well-being Outcomes.

PURPOSE OF POSITION:

With the new AP structure, this position is to provide support to Development Facilitators (DFs), Sponsorship Facilitator and AP Manager in compiling the AP reports, accompanying visitors, maintaining a routine DME system of the AP. This position is also to work with technical departments to coordinate training courses or events which are held at the district level and help with other administrative tasks of the AP.

ROLE DESCRIPTION

1. COORDINATION

  • Effective partnership with relevant sectoral district officers is ensured. Good assistance is provided to AP Manager in building effective partnership and networks with various development partners at the district level

  • Good collaboration with DFs and other staff is maintained to ensure good integration of other AP projects at the district level or activities which are carried out a crossed all communes take place in one event.

  • Effective assistance is provided to AP Manager in coordinating and receiving visit from Donors, sponsors, WV staff from other APs /National Office and interested parties.

  • Good assistance is provided to AP Manager in raising awareness of WVV’s Christian, child-focused and community-based philosophy and approach to development among local district partners.

  • Good cooperation with NCs/sectoral clusters is maintained in order to ensure the sufficient technical inputs for project implementation at the district level.

  • Good collaboration with local partners is maintained to ensure good training courses and other programme events which are held at the district level.

2. ADMINISTRATION

  • Accompany visitors to the project sites, acting as a guide and translator as necessary.

  • Negotiate and purchase items (where necessary), organize timely delivery and appropriate distribution of the purchased items

  • Maintain a filing system of all documents pertaining to the ADP, including the filling of program document such as: project design, report, minutes agreed between AP and partners, survey, evaluation and MIS data.

  • Prepare and coordinate PMB meeting events.

3. PROGRAM DESIGN, MONITORING & EVALUATION (DME)

  • Support the AP manager in making logistic arrangements for baseline surveys

  • Support the AP manager to complete the PDD and log-frame

  • Assist AP team in designing and establishing program and project M&E plan and Monitoring System (monitoring tools) in alignment with LEAP/CWBO;

  • Assist AP manager to organize trainings/workshops for staff and Program stakeholders to introduce the DIME system and management information system

  • Assist DFs, VDBs, HFs, and local partners to collect and analyze monitoring data using the logframe and WVV’s standardized monitoring tools

  • Assist the AP manager in preparing and ensuring AP monthly, semi-annual, and annual reports are used by the AP team for decision making and for meeting the partnership reporting standards (LEAP)

  • Assist AP manager in managing/updating Monitoring Information System for all projects of the AP.

  • Assist the AP manager and DFs to establish a feedback loop with the community for the application of monitoring results for decision-making;

  • Document monitoring information and share with other staff/other APs when appropriate.

  • Visit community and project site frequently for monitoring purpose.

  • Coordinate learning and reflection at AP.

REQUIREMENT:

  • Bachelor degree in education, or public health, or community development, or social work or business administration.

  • Conceptual understanding of and commitment to development work, especially Christian, child-focused, community-based development concepts, approaches and processes.

  • Basic knowledge and understanding of key aspects of development work; including health, education, economic development, HIV and AIDS programming, food security, cross-cutting themes (e.g. gender, child protection, environment, disability), and integration of advocacy and disaster management in development programming.

  • Knowledge in capacity building for local stakeholders/partners.

  • Skills in facilitation of development processes, including organisation, mobilisation and influence of partners (especially at district level) and networking among different development partners.

  • Demonstrated capacity in project management, with conceptual understanding and required competency in DME functions.

  • Strong interpersonal skills and well-developed written and oral communications skills in Vietnamese.

  • Good English skill.

  • Solid computer skills in Word, Excel, PowerPoint and email.

  • Ability to think critically and reflect.

  • At least 2 years work experience in community development.

  • Experience in program implementation, community mobilization and participatory approach would be an advantage.

  • Experience in capacity building for local stakeholders/partners.

  • Experience of working with ethnic minorities.

Response Manager - Ebola Response, DRC

PURPOSE OF POSITION:

The purpose of the Response Manager position is to ensure the management of WV DRC Ebola Virus Disease (EVD) Response from strategy to implementation, inclusive of performance and oversight of all aspects of the response. The Response Manager will develop and maintain an efficient, cohesive team, whilst ensuring effective coordination and relationships with the other agencies, officials, beneficiaries, donors and all areas of the Partnership.

KEY RESPONSIBILITIES:

  • Ensure the implementation of WV DRC EVD Response plan that addresses WV DRC strategy and humanitarian standards to achieved the set goals.

  • Encourage beneficiary participation, liaise with other stakeholders, and anticipate, plan, and contribute to the development of new project proposals and reports.

  • Lead initial needs, operational feasibility and staff capacity assessment in the response and/or as required, identify key strategic opportunities, gaps, risks for consideration in response strategy.

  • Collaborate and communicate with People & Culture (HR) to ensure WV DRC EVD Response is staffed to meet response needs, guide operational scale-up and initiation of emergency response operations respectively – including strong staff and organizational security & safety function.

  • Lead and manage team in a way that facilitates high performance culture, open trustworthy relationships and integrity.

  • Provide leadership, technical support, and coordination to enable WV DRC EVD Response teams to meet their daily objectives.

  • Establish and maintain effective working relationships with the Ebola task force, government representatives and World Vision stakeholders.

  • Ensure WV DRC continue participations in Ebola response Commissions, including Communication, Mobilization, and Community Engagement as well as the infection prevention and control (IPC) / WASH at local and regional level.

  • Ensure World Vision through its activities with religious leaders, women's and youth associations monitors the key indicators of Communication, Mobilization, and Community Engagement commissions and to report during the various coordination meetings.

  • Ensure WV DRC is represented in subcommittees through community mobilisers who are based in each health zone.

  • Develop and organize activities to secure resources for programs and convince stakeholders to provide support.

  • Initiate resourcing mechanisms and ensure financial resources are managed according to WV standards, donor and Support Office (SO) agreements.

  • Advise and assist Grant Acquisition Management (GAM) grants processes with National Offices (NOs) and SOs for start-up and subsequent phases, facilitate multi-stakeholder engagement for resource development including corporate donations and support.

  • Ensure response internal and external reporting requirements are met.

  • Ensure Response meets minimum quality standard and supports programme improvement.

  • Promote culture of learning and development, reflection and innovation, employee engagement and good stewardship of human capital in the office.

  • Respect, value and promote gender, age, religious and ethnic diversity.

  • Collaborate and communicate with finance, procurement and administration teams in an effective and inclusive way, ensuring program planning is participatory of support departments.

  • Oversee and ensure that procurement and logistic planning is done in a routine and effective way.

  • Ensure compliance with donor and World Vision regulations related to disaster management.

  • Draft and/or review scope of work to hire and manage any technical consultants, including review for technical efficacy and contract budget.

  • Oversee the program budgets, response cash flow and expenditures.

  • Ensure compliance with security procedures and policies as determined by country leadership.

  • Proactively ensure that team members operate in a secure environment and are aware of policies.

  • Ensure compliance with security procedure in line with the Ebola Virus Disease (EVD) to minimize risk upon staff.

  • Ensuring appropriate systems and support mechanisms are in place to track, analyze and report on results.

  • Ensure accurate and timely reporting of activities according to applicable timeframes and formats.

KNOWLEDGE, SKILLS & ABILITIES:

  • Minimum Qualification required: Bachelor’s Degree in Business Administration, Development Studies or equivalent.

  • Experience: A minimum of seven year’s program management/coordination/oversight experience, including in an international development setting to include assessment, monitoring and evaluation, implementation and design of projects.

  • Previous experience in a management position with USAID grant experience is required.

Preferred:

  • Master Degree in Business Administration, International Development with Proven ability to manage technical assistance programs and subcontractors in complex US government funded projects.

Technical Skills & Abilities:

  • Develop and monitor implementation of Response strategy that adresses WV strategic goals to meet humanitarian needs.

  • A response strategy is developed which meets World Vision strategic goals and humanitarian standards and is contextually appropriate.

  • Ensure Response is staffed to meet response needs.

  • Establish and maintain effective working relationships with humanitarian actors, government representatives and World Vision stakeholders.

  • Develop and plan Response to achieve Response strategy goal and objectives.

  • Implement Response programme in accordance with response commitments to meet international and WV standards.

  • Initiate resourcing mechanisms and ensure financial resources are managed according to WV standards, donor and SO agreements.

  • Oversee Security function, planning and implementation to ensure response staff and organisational safety and security.

  • Ensure response internal and external reporting requirements are met.

  • Ensure that response meets WV minimum quality standards and supports program improvement, reflection, learning and innovation.

  • Must be a committed Christian, able to stand above denominational diversities.

  • Perform other duties as required.

Senior Program Officer, Kurdish Region of Iraq

PURPOSE OF POSITION:

The conflict in Syria has impacted significantly on neighboring countries since mid-2012. Now nearly 3 million Syrian refugees are being hosted in Turkey, Lebanon, Jordan, and Iraq. The most recent hostilities have escalated in Iraq, leading to a further deteriorating humanitarian situation for nearly 200,000 Syrian refugees and already 1.3 million Iraqi IDPs in the past 6 months. Faced by recent violence Iraqis have been fleeing in mass numbers to escape danger.

Almost 300,000 IDPs are residing in KRI. The United Nations has recently declared a Level 3 Emergency, to launch a more urgent and scalable response to meet life-saving needs, with food, shelter, protection and health interventions as priorities.

Goal: To address immediate and medium term humanitarian and recovery needs of Iraqi IDPs and Syrian refugees in Kurdish Region of Iraq (KRI), World Vision (WV) will be operating in (KRI), addressing immediate survival needs of displaced Iraqis as well as Syrian refugees in Sulaymaniah and Erbil Governorates. Key sectors of the response are envisaged to include Food assistance, Non Food Items, winterization, health - mobile clinics, Children in Emergencies, Child Protection and WASH.

The Senior Programme officer is responsible for developing and maintaining key Programme information including context analysis, needs assessment, as well as project design and proposals. The Programme officer is required to build relationships with key stakeholders (government, UN, donors and International Non Governmental Organizations (INGOs) , WV partners) for the critical duration of the response.

MAJOR RESPONSIBILITIES:

Establish, Resource and Staff the Programmes Unit to meet Response Needs:

  • Determine Programmes organisational structure and staffing plan with People & Culture/P&C (HR).

  • Work with P&C to recruit and deploy Programmes staff.

  • Ensure Programmes’ staff handovers are conducted.

  • Develop Programmes budget in coordination with Finance.

  • Plan for Programmes Unit transition/ integration with National Office (NO).

Facilitate Programme Planning Process to ensure Alignment with Context, Humanitarian Needs, Response Strategy as well as Operational Feasibility and Technical Quality:

  • Support development of a response plan to align with funding allocations and the response strategy.

  • Prepare project RACIs for new grants.

Support Finance in the allocation and tracking of Response Funding to ensure Response Strategic Priorities are funded & effective leveraging of available funding:

  • Support mapping of all funding sources with Finance.

  • Support funding allocation process (Private Non Sponsorship & grant opportunities) in coordination with Finance, Response Manager and Operations to reflect response strategic priorities, operational realities and ensure compliance with

  • relevant funding regulations.

  • Support Finance to track donor funding allocation and commitments to ensure response strategic priorities are funded.

Donor Liaison and Advocacy is undertaken to Resource Operations plan to address Humanitarian Needs:

  • Monitor and analyse donor opportunities to ensure they align with operational intent.

  • Communicate humanitarian needs identified through assessments, monitoring data and community feedback to in-country donors and Support Offices International Programmes Groups.

  • Collaborate with Advocacy to influence donor funding strategies when appropriate.

Develop and submit Project Proposals to Donors to Resource Operations Plan:

  • Develop project proposals with Operations, Advocacy, Finance and relevant Support functions and ensure stakeholders have the opportunity to review proposals and raise issues prior to submission to donors.

  • Ensure proposals are aligned with the operational plan, sector DADDs and standards.

  • Ensure proposals are aligned with accountability standards and basic DME requirements.

  • Maintain donor and SOs communications to facilitate funding acquisition.

  • Support Finance to ensure an up-to-date funding matrix.

Support Finance to establish Grant Management System to ensure fulfillment of Donor Requirements:

  • Support finance to conduct grant orientation or grant start-up workshops for relevant staff.

  • Plan and manage donor reporting to ensure that all donor requirements are met.

  • Support finance with monitoring of grants for compliance with grant requirements.

Plan, implement, analyse and share findings from assessments and Programme monitoring:

  • Plan the initial rapid assessment process and manage the data collection (including primary, secondary data, observational data and community feedback).

  • Manage or support ongoing community based assessments as agreed with sector and sub-function leads.

  • Incorporate baseline indicators into assessments.

  • Analyse assessment data and provide recommendations for strategy and Programme design.

  • Map interagency assessment processes and participate in joint assessments as agreed with response management.

Develop Programme design based on Response Strategy, Context and Humanitarian Needs:

  • Review NO Strategy, context analysis and assessment findings for design recommendations.

  • Facilitate the input of all EMS functions into the Programme design process.

  • Ensure the overall Programme design incorporates international humanitarian standards and WV guidance and standards (i.e. Sphere, DADDs, CWBOs, PAF, etc).

  • Develop response design incorporating international and WV standard related indicators.

Design and Support the implementation of the Programme monitoring system:

  • Develop and implement the Programme monitoring system which integrates Programme and project requirements.

  • Prepare Indicator Tracking Table (ITT) monitoring reports and share with Operations on a monthly basis.

  • Collaborate with Information Management and Humanitarian Accountability (HA) to provide summaries of community based data and share with Operations and management to support Programme adaptation and improvement.

Plan and manage Baselines, Evaluations, Reviews and Learning Events for continuous Improvement:

  • Conduct real time evaluation (RTE) during the first phase of the response.

  • Plan and implement real time learning event (RT LE) with Region and H-LEARN and monitor implementation of resulting plan of action.

  • Plan and manage project/Programme baselines, evaluations and reviews to meet donor and organisational requirements.

  • Communicate baseline, evaluation and review findings with response staff and communities.

  • Develop Plans of Action that address evaluation, review recommendations and monitor implementation.

KNOWLEDGE, SKILLS & ABILITIES:

  • Must have a university degree or equivalent in Social Sciences or related field (a Masters is a plus).

  • 3-5 years experience in emergency response programming including hands on operations.

  • Proven track record for multi-sector program design for large complex emergencies.

  • Experience in/knowledge of rapid assessment and ongoing contextual analysis.

  • Knowledge of design requirements and regulations of major donors including the United States, Canada, Germany, the EU, Australia and UN agencies.

  • Empirical knowledge of emergency program administration, program response, program design and project writing.

  • Familiarity with humanitarian codes, principles and practice as well as UN-coordination system.

  • Previous experience in overall disaster management (disaster risk reduction, preparedness, and post-disaster recovery/rehabilitation).

  • Experience in baselines, monitoring, and evaluation processes.

  • Previous experience in facilitating and/or writing strategies.

  • HEAT security training/equivalent.

  • Effective in written and verbal communication in English. Knowledge of Arabic and/ or Kurdish or other languages is desirable.

Preferred Skills, Knowledge and Experience:

  • High degree of negotiation and persuasion skills.

  • Ability to travel internationally as needed.

  • Ability to work with a reasonable level of comfort in high tension and high security risk situations.

  • Ability to maintain performance expectations in diverse cultural contexts, psychologically stressful environs and physical hardships.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 50% of the time.

WVV AP Manager - Lam Binh AP, Tuyen Quang

WORK CONTEXT / BACKGROUND:

World Vision is a Christian relief and development organisation working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, WV’s work focuses on children, ensuring they are protected and their basic needs are met. WVV has a total income of around US$ 18,000,000 (FY17) with funding from 14 support countries in Europe, Asia, the Americas and Australia. Funding of WVV consists of sponsorship program funding (70%) and PNS/grants (30%). WVV employs about 440 staff, of which 99% are Vietnamese nationals.

In alignment with the three ministry strategic objectives World Vision Vietnam implements three Technical Programs (TPs): Child Protection, Nutrition and Livelihoods. TPs are national level programmes implemented by World Vision in multiple geographic locations within a country, which are designed to ensure that WVV will achieve the highest impact for the well-being of children, in accordance with relevant Technical Approach and NO strategic objectives.

Currently, World Vision Vietnam is implementing 39 Area Development Programmes (ADPs) which operate in 5 zones: North (Hung Yen, Hoa Binh, Hai Phong and Dien Bien), Yen Bai – Tuyen Quang, Thanh Hoa, Central (Quang Tri, Quang Nam – Danang) and South (Quang Ngai, Binh Thuan, Ho Chi Minh, DakNong). From FY18, WVV adopts and implements the new operating model, therefore, the name of ADP will be changed to AP (Area Programme).

WVV’s APs usually focus within one administrative district of a province which populated by ethnic minority people with high rates of poverty. A uniqueness of WVV’s Development Program Approach (DPA) is that AP team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis. Beside the APs, WVV is also implementing different Special and Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

Under each AP, there will be 6-8 staff, including one AP manager, one Sponsorship Facilitator, one Finance Officer/Bookkeeper, one AP Coordinator and 2-4 Development Facilitators (DFs) who are in charge of the management of all projects (assessment & planning, implementation, monitoring, evaluation and transition), and community engagement for the assigned communes/wards in their AP. For each zone (6-8 APs), there are 4 Zonal technical staff, including three Technical Program Officers (Nutrition, Child Protection, Livelihoods) and one Program Effectiveness Officer. DFs will be coached by the AP manager programmatically and the Zonal Officers technically. One of the strengths of this structure is to allow better integration of the program toward Child Well Being Outcomes.

PURPOSE OF POSITION:

To provide overall leadership and management to the area program in accordance with WVV’s strategic directions (e.g. National strategy, Technical Approaches, Technical Programs), policies (e.g. HR Manual,

Finance and Child Protection policies, ect.), standards (e.g. technical project models, Program Effectiveness, child sponsorship, child protection and child safe organization, Program Accountability Framework, etc.).

ROLE DIMENSION

  1. Leadership and People Management (Time Spent: 30%)

    • Provide overall leadership to the AP team, including spiritual leadership

    • Work with PnC department to recruit and provide orientation for new staff

    • Supervise, coach, mentor, provide adequate feedback to AP staff to ensure their high performance toward the shared goals

    • Identify and address development needs of AP staff to ensure that they are well equipped with core and job-specific competencies to carry out quality work

    • Identify and address staffing issues in a timely and professional manner in working with PnC department

    • Promote ongoing reflection and learning culture among AP staff

    • Organize the AP office and facilitate a working environment of trust, mutual respect, and care among all staff

    • Build effective relationships with support office/donors; provide support office/donors with vital program information, documentation, stories and reports on a timely manner and get them involved in key events/milestones of the program

  2. Community Engagement and Sponsorship (Time Spent: 35%)

    • Build effective working relationship with various development partners including PMB and technical departments at district and commune level

    • Network with external stakeholders (NGOs, CSO, local businesses, etc.) and create space for collaboration and partnership toward improved well-being of children, especially the most vulnerable

    • Raise awareness of local partners and community on WV’s Christian identity and values, child focused and community based development

    • Promote program accountability in accordance with PAF

    • Lead the AP planning process as well as the annual community review & planning process

    • Promote shared monitoring and integrated reflection with local partners and community to review the progress and identify areas for improvements

    • Support communities and partners to develop and implement the community development plan/ initiatives (micro projects) including advocacy initiatives

    • Support communities and partners to develop and implement community-based disaster preparedness plans

    • Identify and mobilize community resources for joint advocacy activities at district level

    • Lead the documentation of best practices, lessons learnt, MSC stories and share with external and internal stakeholders for learning and advocacy purpose

    • Lead the process of MVC mapping and inclusion in the project activities

    • Lead child projection and inclusion as per Sponsorship standards and monitor participation and benefits of RC/MVC and their families

    • Lead the child monitoring as per sponsorship standards

    • Be accountable for the implementation of Sponsorship 2.0

    • Reinforce Sponsorship In Programming (SIP) Essentials

    • Facilitate the process of program approach towards sustainability

  3. Program Management (Time Spent: 35%)

  • Lead the adaptation of TPs following the standard guidelines/ tools and complete all AP level documents (log-frame, ITT, MnE plan, narrative AP Plan)

  • Provide coaching and support to AP staff to implement TPs according to the approved AP plan and budget

  • Mobilize technical, human, financial resources to support the program

  • Lead the monitoring and reporting of indicators to ensure data accuracy

  • Implement the recommendations of CWB reports, evaluation reports, technical model review reports

  • Coordinate the participation of local partners and community in baseline survey and evaluation at AP level

  • Document evidences and disseminate WVV’s project models to external partner for replication and advocacy purpose

  • Prepare monitoring reports for the AP (monthly, semi-annual, annually)

  • Support AP staff to mainstream CCT into program activities

  • Lead the implementation of Horizon 3.0

  • Manage resources with integrity and stewardship, in compliance with WVV’s financial policies and procedures.

  • Coordinate procurement and strategic sourcing at AP level

  • Prepare concept notes and proposals for PNS calls

KNOWLEDGE, SKILLS AND ABILITIES:

Education

  • Bachelor degree in education, public health, community development, social work and/or business administration.

  • Master degree in similar fields

Knowledge & Skills

  • Conceptual understanding of and commitment to development work, especially Christian, child-focused, community-based development concepts, approaches and processes.

  • Basic knowledge and understanding of key aspects of development work; including health/nutrition, child protection, livelihoods and cross-cutting themes (e.g. gender, child participation, environment, disability), and integration of advocacy and disaster management in development programming.

  • Demonstrated leadership skills, including leading, building, and supporting a team with diverse roles and capacities.

  • Skills in facilitation of development processes, including organisation and mobilisation of communities and networking among different development partners.

  • Demonstrated capacity in program management, with conceptual understanding and required competency in DME functions.

  • Strong interpersonal skills and well-developed written and oral communications skills in Vietnamese and English, especially report writing skills.

  • Solid computer skills in Word, Excel, Powerpoint and email.

  • Ability to think critically and reflect.

Experience

  • At least 4 years work experience in community development.

  • Experience in program implementation, community mobilization and participatory approach would be an advantage.

  • Knowledge and experience in capacity building for local stakeholders/partners.

  • Experience in managing and supervising staff.

  • Experience of working with ethnic minorities.

World Vision Vietnam is a Christian non-government organization. Applicants having working experience in a similar kind of organization will be an advantage.

Our contact details are:

People and Culture Department

World Vision International - Vietnam

Address: No. 444 Hoang Hoa Tham street, Tay Ho District, Hanoi.

Tel: 024. 39439920 (Ext:142)

We give equal opportunity to every candidate, regardless of religion, race and gender.

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities.

WVV AP Development Facilitator (Temporary) - Ngo Quyen AP

WVV’s Area Programs (AP) focus within one administrative district of a province which usually populated by ethnic minority people with very high rates of poverty. APs are mainly funded by sponsorship funds, and are a phased approach to development, involving clear and consistent assessment, design, implementation, reporting, monitoring and evaluation and reflection phases. Each AP is tailored to the needs of a specific community in alignment with WVV’s strategic priorities. WVV works closely with district and commune local authorities and local partners to implement program activities. A uniqueness of WVV’s AP approach and structure is that team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis.

Under each AP, there will be 6-8 staff, including one AP manager, one Sponsorship Facilitator, one Finance Officer/Bookkeeper, one AP Coordinator and 2-4 Development Facilitators (DFs) who are in charge of the management of all projects (assessment & planning, implementation, monitoring, evaluation and transition), and community engagement for the assigned communes/wards in their AP. For each zone (6-8 APs), there are 4 Zonal technical staff, including three Technical Program Officers (Nutrition, Child Protection, Livelihoods) and one Zonal Program Effectiveness Officer. DFs will be coached by the AP manager programmatically and the Zonal staff technically. One of the strengths of this structure is to allow better integration of the program toward Child Well Being Outcomes.

PURPOSE OF POSITION:

To serve as a catalyst, partnership broker, and builder of the capacity of local partners, facilitating the development process toward the improved and sustained well-being of children within their families and community, especially the most vulnerable children.

To manage the technical projects in assigned communes.

ROLE DIMENSIONS:

1. Community Engagement and Sponsorship (50%)

Planning:

  • Facilitate partnering/ networking with and connections among different local stakeholders (formal and informal community groups, businesses, NGOs and local government agencies, etc.) to mobilize resources for the well-being of children.

  • Raise awareness of local partners and community in assigned commune on WV’s Christian identity and values, child focused and community based development approach

  • Facilitate capacity building for communities and local partners in AP planning and annual community review and planning

  • Facilitate AP planning activities at the assigned communes

  • Facilitate annual community review and planning at the assigned communes

  • Support communities and partners to develop and implement the community-based disaster preparedness plans

Monitoring:

  • Facilitate capacity building for communities and local partners in the assigned communes in shared monitoring

  • Facilitate shared monitoring activities and reports

  • Facilitate refection meetings with participation of communities

  • Facilitate annual program effectiveness/ PAF self-review and community based groups self-review

Child participation and protection:

  • Strengthen child clubs and children led community initiatives

  • Promote the use of child friendly tools such as photo voice, body map, river of life to increase child participation and voice in the community

  • Strengthen child protection committees in the assigned communes

MVC inclusion:

  • Facilitate capacity building for communities and local partners in MVC mapping

  • Facilitate the process of MVC mapping and updates

  • Utilize MVC mapping results for program planning and support – to make sure MVC are included and best benefiting from technical project interventions/ models

  • Document best practices, lesion learnt and MSC (Most Significant Change) stories of MVC and their families

Micro projects:

  • Strengthen community based groups in the assigned communes and build capacity for them in micro projects planning

  • Identify and engage communities and partners in micro projects

  • Facilitate the community based groups in development and implementation of micro projects

  • Facilitate community based groups in monitoring and reporting of micro projects.

Sponsorship integration:

  • Include RC in project activities and monitor participation and benefits of RC and their families

  • Coordinate the child registration and well-being monitoring of children, including RC in assigned communes, as per sponsorship standards through the SR volunteer network

2. Program Management in assigned communes (50%)

Implementation of Technical Models

  • Work closely with TPOs to introduce and build capacity for local partners on technical project models, guidelines, tools

  • Facilitate the implementation of technical models in alignment with the standard guidelines (cost norms) and tools

  • Work closely with TPO and technical local partners to facilitate the supportive supervision process in assigned communes to ensure technical quality of the project models

  • Mainstream CCT (CPPa, gender, disability, DRR, Faith and Development) in all project activities whenever appropriate

  • Document best practices and advocate for the replication of technical project models to larger scale

  • Monitor and report (ITT and narrative) on the progress of Technical Projects (monthly, semi-annually, annually)

  • Facilitate communities and partners to participate in the baseline survey and evaluation in assigned communes

Financial Management

  • Manage resources with integrity and stewardship, in compliance with WVV’s financial policies and procedures.

  • Coordinate procurement and strategic sourcing in assigned communes

REQUIREMENT:

  • Bachelor degree, preferably in education, public health, community development, social work.

  • Conceptual understanding of and commitment to development work, especially Christian, child-focused, community-based development concepts, approaches and processes.

  • Basic knowledge and understanding of key aspects of development work; including child protection, nutrition /health, livelihoods, resilience, advocacy, cross-cutting themes (e.g. gender, environment, disability, child participation).

  • Demonstrated capacity in project management, with conceptual understanding and required competency in DME functions (e.g. Facilitate monitoring processes with partners and community, analyze and interpret monitoring data).

  • Skills in facilitation of development processes, including organisation, mobilisation and influence of partners (especially at commune level) and partnering among different development partners.

  • Strong interpersonal skills and well-developed written and oral communications skills in Vietnamese.

  • Ability to think critically and reflect.

  • Ability to lead own learning and development

  • Fair English skill.

  • Solid computer skills in Word, Excel, PowerPoint and email.

  • At least 2 years of work experience in community development.

  • Experience in program implementation, community mobilization and participatory approach

  • Experience in working with local stakeholders/partners.

  • Experience of working with children and ethnic minorities.

Our contact details are: People and Culture Department -World Vision International – Vietnam Address: 9th floor, the Mercury building, 444 Hoang Hoa Tham, Hanoi, Tel: 024. 39439920 (ext.123)

We give equal opportunity to every candidate, regardless of religion, race and gender.

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities.

Regional Leader – Middle East/Eastern Europe (MEER)

BACKGROUND:

The Middle East/Eastern Europe Region (MEER) of World Vision International (WVI) provides oversight to the National Offices (NOs) covering up to 13 countries where World Vision’s focus is predominantly programme implementation. The 12 countries are Bosnia Herzegovina, Albania, Kosovo, Romania, Armenia, Georgia, Afghanistan, Iraq, Jordan, Syria, Lebanon, Jerusalem West Bank and Gaza.

MEER has 2 geographic clusters: Bosnia and Herzegovina, Albania and Kosovo led by a National Director (ND) of the Western Balkans; and Syria, Turkey and Jordan led by a Syria Response Director.

One Intermediate Office (Romania) has a joint reporting structure to their local governing board and the Regional Leader; two national offices (Lebanon and Jerusalem West Bank and Gaza) have Advisory Councils, and two other countries have developing advisory councils (Albania and Armenia).

The total budget for the region is approximately 200 million per year with more than 1,738 employees across the region. The Regional Leader role includes integration with VisionFund International (VFI). VFI is the microfinance subsidiary of WVI. Microfinance lending to the poor is performed through 29 Microfinance Institutions (MFIs) globally impacting the lives of millions of children. As social enterprise, it ensures financial sustainability as well as social performance and focus on child wellbeing outcomes. VFI has MFIs in Armenia, Serbia, Montenegro and Kosovo.

The Regional Leader recognises that it is the responsibility of National Offices to implement the whole mission of World Vision in their respective countries. National Directors for each country report to the Regional Leader and have a primary role of supporting, guiding, leading and executing strategy to achieve the mission of World Vision.

To support the Regional Leader in providing primary focus and guidance on strategic, governance and leadership issues, a Senior Director for Operations (SDO) role was created to focus on operational issues, managing portions of the regional office functions and monitoring the National Office performance. The reporting relationship of the SDO is matrix between Regional Leader and Global Director, Field Operations.

PURPOSE OF POSITION:

To direct regional operations of World Vision, provide leadership to National Directors and ensure effective management of ministry in alignment with WV’s Vision, Mission, Core Values and global strategic directions. This includes all areas of operations including but not limited to; strategy management, people management, financial resource management, risk management, board and partnership engagement while at the same time managing the performance and effectiveness of National Directors.

To represent, position, enhance and protect World Vision’s ministry in Middle East/Eastern Europe both internally within the WV partnership and externally to relevant audiences and bodies.

KEY RESPONSIBILITIES:

Strategic Leadership: (25%)

  • Provide strategic leadership to effectively deliver the whole mission through National Offices and regional initiatives, in alignment with WV Vision, Goals, Mission, Core Values, global strategy and regional strategic priorities.

  • Be accountable for the development and periodic review of regional strategy and priorities that clearly support the partnership strategic mandates, objectives and priorities.

  • Work within the framework of the Regional Working Group to influence Support/funding offices to provide resources in alignment with regional and National Office priorities.

  • Exercise final authority over the allocation of resources across countries within the region regardless of office status.

  • Be ultimately accountable for executive leadership in CHE II and III (Levels 2 and 3) responses, in liaison with regional HEA management.

  • Serve as WVI spokesperson at key regional forums (Internal and External).

  • Develop and build linkages with other organizations that facilitate the effective delivery of ministry.

  • Support the Partnership Leader – Global Field Operations in the effective management and leadership of World Vision’s worldwide ministry operations and contribute effectively to the Global Operations Leadership Team.

  • Represent the MEER region in WV partnership senior management groups and forums.

Accountability & Stewardship: (15%)

  • Ensure alignment to global strategy for self-funding and interdependent offices within the region.

  • Ensure effective operations, ministry delivery and alignment of intermediate branch, program and project countries within the region.

  • Promote and support the development of local resource generation in appropriate offices (specifically the transitioning countries) within the region.

  • Monitor strategies for all offices within the region to maximize quality of ministry.

  • Monitor alignment of Partnership policies and standards for all offices within the region.

  • Be ultimately accountable for the implementation of Peer Review and Audit processes and recommendations.

  • Approve country operating budgets and major capital expenditures.

  • Ensure planning processes enable National Offices to use available resources in the best way to carry out agreed upon country strategies.

  • Lead the regional crisis management team.

Organizational Culture (aka “promote the World Vision way”, and includes Conflict Resolution): (10%)

  • Provide spiritual leadership, promote the Christian ethos of World Vision in the region, and strengthen the spiritual development of all staff.

  • Set an example in strong personal Christian faith integrated in work and encourage Christian growth among staff within the region.

  • Ensure WV’s Christian ethos and values are properly contextualized in National Offices within the region.

  • Ensure the highest achievement of ethical, moral and behavioural standards in alignment with WV Christian ethos, code of conduct and behaviour protocol.

  • Support through prayer the life, work and relationships of the regional senior leadership team and National Directors.

  • Role model servant leadership by personal example.

  • Encourage a positive and open style of leadership that enhances teamwork and develops an effective performance management culture.

  • Support organizational change and improvement at strategic operational level.

  • Ensure the application of partnership conflict resolution processes to identify and resolve conflicts between various entities at the lowest possible level.

Leadership Development: (25%)

  • Ensure adequacy of sectoral and management support skills needed to deliver the ministry.

  • Lead the selection process for National Directors and present final candidate(s) for approval to Partnership Leader – Global Field Operations for Program, Project, Branch and Intermediate offices; act as the President’s delegate as assigned in the selection of National Directors in Interdependent offices.

  • Oversee recruitment, orientation, development and transition of NDs.

  • Manage performance of National Directors by regularly assessing, challenging and supporting them (by distance and through periodic on-site travel) in line with WV leadership development strategy.

  • Mentor, develop and guide National Directors in the areas of strategy, governance, policy and protection of the WV brand and reputation.

  • Give specific attention to mentoring and supporting the regional senior leadership team for spiritual growth and professional development.

  • Create enabling environment through supervision, coaching, mentoring, and on-site observation of outcomes to ensure effectiveness of ND. Ensure succession planning for National Directors and own position, by identifying women and men with demonstrated potential for future MEER leadership and support their development.

Board Engagement: (20%)

  • Support National Directors in the appropriate selection of members and the development and functioning of Advisory Councils and Boards according to approved Partnership standards and guidelines.

  • Engage with board chairs and NDs to ensure accountability of National Offices.

  • Review board documents and receive reports.

  • Represent WVI President on National Boards and Advisory Councils.

  • Be ultimately accountable for the implementation of Peer Review and Audit processes and recommendations.

Other: (5%)

  • Carry out other tasks and duties as may be assigned from time-to-time by the Partnership Leader – Global Field Operations.

KNOWLEDGE, SKILLS & ABILITIES:

  • A minimum of ten years’ experience providing strategic leadership as a senior organizational leader, preferably within the humanitarian industry. Three years’ (3) senior leadership experience in Middle East or Eastern Europe highly

  • preferred.

  • Minimum educational qualification of a Master’s degree in a relevant field.

  • A minimum of three years’ experience managing a multi-cultural leadership team.

  • Demonstrated ability to work successfully with post-communist, Islamic, conflict and post-conflict contexts.

  • Proven ability to be a Partnership player and build unity and create an organizational behavior that fits the demands of the new Partnership Strategy, Our Promise.

  • A heart and a passion for the region and its peoples.

  • Demonstrated ability to deal decisively with complex situations.

  • Ability to travel frequently both regionally and internationally.

  • A minimum of five years’ experience working with an Advisory Council or Board, either as a member, reporting to one or developing and advising an Advisory Council or Board.

  • Proven track record of successfully coaching and mentoring executive level leaders, either at a national or regional level.

  • Experience working in a matrix reporting environment, as well as knowledge and understanding of World Vision from a leadership perspective.

  • Ability to travel frequently both regionally and internationally (up to 40%).

  • Fluency in English (verbal and written) is required.

WVV AP Development Facilitator - Dien Bien Dong, Dien Bien

WORK CONTEXT / BACKGROUND:

World Vision is a Christian relief and development organization working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, World Vision’s (WV) work focuses on children, ensuring they are protected and their basic needs are met. WVV has a total income of around US$ 18,000,000 (FY18) with funding from 16 support countries in Europe, Asia, the Americas and Australia. Funding of WVV consists of sponsorship program funding (70%) and Private Non Sponsorship (PNS)/Grants (30%). World Vision International-Vietnam employs about 420 staff, of which 99% are Vietnamese nationals.

In 2018, World Vision Vietnam is implementing 37 Area Programs (APs) which operate in 5 zones: North 1 (Hoa Binh, Dien Bien), North 2 (Yen Bai, Tuyen Quang), North 3 (Hung Yen, Thanh Hoa, Hai Phong), Central (Quang Tri, Quang Nam, Danang) and South (Quang Ngai, Binh Thuan, Ho Chi Minh, DakNong). WVV’s APs focus within one administrative district of a province which usually populated by ethnic minority people with very high rates of poverty. A uniqueness of WVV’s AP approach and structure is that team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis. Beside the APs, WVV is also implementing different Special and Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

WVV’s Area Programs (AP) focus within one administrative district of a province which usually populated by ethnic minority people with very high rates of poverty. APs are mainly funded by sponsorship funds, and are a phased approach to development, involving clear and consistent assessment, design, implementation, reporting, monitoring and evaluation and reflection phases. Each AP is tailored to the needs of a specific community in alignment with WVV’s strategic priorities. WVV works closely with district and commune local authorities and local partners to implement program activities. A uniqueness of WVV’s AP approach and structure is that team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis.

Under each AP, there will be 6-8 staff, including one AP manager, one Sponsorship Facilitator, one Finance Officer/Bookkeeper, one AP Coordinator and 2-4 Development Facilitators (DFs) who are in charge of the management of all projects (assessment & planning, implementation, monitoring, evaluation and transition), and community engagement for the assigned communes/wards in their AP. For each zone (6-8 APs), there are 4 Zonal technical staff, including three Technical Program Officers (Nutrition, Child Protection, Livelihoods) and one Zonal Program Effectiveness Officer. DFs will be coached by the AP manager programmatically and the Zonal staff technically. One of the strengths of this structure is to allow better integration of the program toward Child Well Being Outcomes.

PURPOSE OF POSITION:

  • To serve as a catalyst, partnership broker, and builder of the capacity of local partners, facilitating the development process toward the improved and sustained well-being of children within their families and community, especially the most vulnerable children.

  • To manage the technical projects in assigned communes.

KEY RESPONSIBILITIES:

ROLE DIMENSIONS

  1. Community Engagement and Sponsorship

    Planning:

    Facilitate partnering/ networking with and connections among different local stakeholders (formal and informal community groups, businesses, NGOs and local government agencies, etc.) to mobilize resources for the well-being of children.

    Raise awareness of local partners and community in assigned commune on WV’s Christian identity and values, child focused and community based development approach

    Facilitate capacity building for communities and local partners in AP planning and annual community review and planning

    Facilitate AP planning activities at the assigned communes

    Facilitate annual community review and planning at the assigned communes

    Support communities and partners to develop and implement the community-based disaster preparedness plans

    Monitoring:

    Facilitate capacity building for communities and local partners in the assigned communes in shared monitoring

    Facilitate shared monitoring activities and reports

    Facilitate refection meetings with participation of communities

    Facilitate annual program effectiveness/ PAF self-review and community based groups self-review

    Child participation and protection:

    Strengthen child clubs and children led community initiatives

    Promote the use of child friendly tools such as photo voice, body map, river of life to increase child participation and voice in the community

    Strengthen child protection committees in the assigned communes

    MVC inclusion:

    Facilitate capacity building for communities and local partners in MVC mapping

    Facilitate the process of MVC mapping and updates

    Utilize MVC mapping results for program planning and support – to make sure MVC are included and best benefiting from technical project interventions/ models

    Document best practices, lesion learnt and MSC (Most Significant Change) stories of MVC and their families

    Micro projects:

    Strengthen community based groups in the assigned communes and build capacity for them in micro projects planning

    Identify and engage communities and partners in micro projects

    Facilitate the community based groups in development and implementation of micro projects

    Facilitate community based groups in monitoring and reporting of micro projects.

    Sponsorship integration:

    Include RC in project activities and monitor participation and benefits of RC and their families

    Coordinate the child registration and well-being monitoring of children, including RC in assigned communes, as per sponsorship standards through the SR volunteer network

  2. Program Management in assigned communes

Implementation of Technical Models

Work closely with TPOs to introduce and build capacity for local partners on technical project models, guidelines, tools

Facilitate the implementation of technical models in alignment with the standard guidelines (cost norms) and tools

Work closely with TPO and technical local partners to facilitate the supportive supervision process in assigned communes to ensure technical quality of the project models

Mainstream CCT (CPPa, gender, disability, DRR, Faith and Development) in all project activities whenever appropriate

Document best practices and advocate for the replication of technical project models to larger scale

Monitor and report (ITT and narrative) on the progress of Technical Projects (monthly, semi-annually, annually)

Facilitate communities and partners to participate in the baseline survey and evaluation in assigned communes

Financial Management

Manage resources with integrity and stewardship, in compliance with WVV’s financial policies and procedures.

Coordinate procurement and strategic sourcing in assigned communes

Knowledge, Skills, Abilities:

(The following knowledge, skills, and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training.)

Education

- Bachelor degree, preferably in education, public health, community development, social work.

Knowledge & Skills

- Conceptual understanding of and commitment to development work, especially Christian, child-focused, community-based development concepts, approaches and processes.

- Basic knowledge and understanding of key aspects of development work; including child protection, nutrition /health, livelihoods, resilience, advocacy, cross-cutting themes (e.g. gender, environment, disability, child participation).

- Demonstrated capacity in project management, with conceptual understanding and required competency in DME functions (e.g. Facilitate monitoring processes with partners and community, analyze and interpret monitoring data).

- Skills in facilitation of development processes, including organisation, mobilisation and influence of partners (especially at commune level) and partnering among different development partners.

- Strong interpersonal skills and well-developed written and oral communications skills in Vietnamese.

- Ability to think critically and reflect.

- Ability to lead own learning and development

- Fair English skill.

- Solid computer skills in Word, Excel, PowerPoint and email.

Experience

- At least 2 years of work experience in community development.

- Experience in program implementation, community mobilization and participatory approach

- Experience in working with local stakeholders/partners.

- Experience of working with children and ethnic minorities.

World Vision Vietnam is a Christian non-government organization. Applicants having working experience in a similar kind of organization will be an advantage.

Our contact details are: People and Culture Department -World Vision International – Vietnam Address: 9th floor, the Mercury building, 444 Hoang Hoa Tham, Hanoi, Tel: 024. 39439920 (ext.142)

We give equal opportunity to every candidate, regardless of religion, race and gender.

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities.

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