WASH Sector Lead - Bangladesh Refugee Response

PURPOSE OF POSITION:

The WASH sector lead is responsible to lead, guide, supervise and support the WASH Sector staff for the overall smooth operations of WASH programs in camps and host communities.

S/he will coordinate and work collaboratively with other internal and external stakeholder to meet the standards effectively and efficiently.

MAJOR RESPONSIBILITIES:

  • Represent WVI at key sub-sector and sector coordination meeting– and others that may arise, as appropriate and relevant to operations (ongoing and planned).

  • Identify potential funding and partnership opportunities within the sector and donors, in line with WVI’s response strategy.

  • Identify and suggest collaborative opportunities for training, capacity building, monitoring and evaluation, assessments, program quality checks, etc., as appropriate.

  • Lead Join Response Plan design and development process for WASH sector

  • Share relevant sectoral information with Response Leadership & Operations, as appropriate.

  • To provide leadership in WASH program unit ensuring that there is compliance to organizational, and donor standards in the management of WASH programming

  • To implement WASH activities in the field level in coordination with other WASH actors, Site mgt and CIC and cluster

  • Guide and support to ensure timely and proper implementation of WASH activities

The position is accountable for the following:

Indicators:

  • Program - Lead design of WASH-related interventions, in line with international minimum standards and technical approaches/guidance articulated by sub-sectors and sectors.

  • Program - Working with programme officer and programme management, help develop timely and concise concept notes/proposals to help the WV programme attain its objectives with Rohingya refugees in the Cox’s Bazar assuring management of WASH from the point of technical assessment, implementation including ensuring water provision, ensuring sanitation facilities are constructed, hygiene kit distribution and awareness, technical monitoring, evaluation, documentation as well as reporting and accountability.

  • Initiate implementation of WASH programming, as per WV, donor and international standards, from strategic overview to systems, to operationalizing WASH programme strategy and donor guidelines and objectives.

  • Coordinate the initial general operations issues related to WASH such as administration, human resources, logistics and procurement, safety and security, communications, etc.

  • Work in liaison with CiC, Camp management agencies, service providers, community leaders and other stakeholders to ensure effective project implementation.

  • Coordinate with all sector based agencies in the camps to ensure compliance to inter agency and World Vision International standards for implementing WASH in emergencies.

  • Organize meetings with women, men and boys to ensure effective participation and support in the respective project activities.

  • Develop regular monthly, quarterly and annual project management documents including implementation plans and reports.

  • Actively support pre-distribution activities for hygiene kit distribution i.e. beneficiary assessment and sensitization.

  • Initiate hiring of staff for successful implementation of WASH programming in the Cox’s Bazar by WV.

  • To lead the capacity building initiatives and overall coordination of relevant training for project/departmental staff.

  • Engage the community in participatory exercise to develop context specific IEC materials and messages to facilitate community level sessions on WASH as appropriate and need.

  • Organize the awareness raising, campaign event/program in communities’ level at camp area coordinating with different stakeholders.

  • Advocacy – Elevate Children Protection in Emergencies & Protection advocacy issues to Communications & Advocacy team as part of response messaging.

  • Establish and liaise closely with other partners, agencies and local leaders regarding project activities to ensure a coordinated approach to project implementation.

  • Coordinate and participate in interagency assessments.

  • Finance – Monitor WASH sector budget as well as WASH related project expenses and have immediate action to implement/expense approved budget on time.

  • M&E – Support M&E and WASH staff ensure data collected (for reporting, monitoring, analysis, etc.) meets sub-sector, sector, and donor needs. Data collected should adhere to international minimum standards, help to inform quality of ongoing interventions, and inform design of future interventions.

KNOWLEDGE, SKILLS & ABILITIES:

  • Degree in WASH related sector, Public Health, Human Development, Engineering, Environment and/or Geology.

  • At least 5 years of practical experience in humanitarian related work.

  • Excellent English written and verbal communication skills.

  • Demonstrated leadership, people management, coaching, mentoring, and team building skills.

  • Strong problem identification, analytical and solving skills.

  • Strong competency in proposal & report writing, monitoring and budgeting skills.

  • Experience working with communities and local governments, INGOs, donors and other key internal and external stakeholders.

  • Demonstrated ability to meet strict deadlines and work independently and cooperatively with team members in a cross-cultural environment.

  • Demonstrates cross-cultural sensitivity, flexible worldview, emotional maturity and physical stamina. Ability to exhibit exemplary lifestyle as interpreted in specific local cultural context.

  • Ability to live and work in difficult remote areas and travel extensively.

  • Ability to maintain performance despite intense workload and work pace.

  • Committed to World Vision Core Values and Mission Statement.

  • Knowledge of and adherence to the Red Cross and NGO Code of Conduct.

  • Knowledge and application of Core Humanitarian Standards (CHS), Sphere standards for WASH.

  • Knowledge on current development and emergence issues.

  • Good conceptual and practical skill to write project concept paper and design documents of the project.

  • Good knowledge and skills in forecasting and budgeting.

  • Good facilitation skill of Training, Seminar and Advocacy programs.

  • Proven management and leadership ability.

  • Good communication and networking skills.

  • Decision making and conflict resolution skills.

  • Competent in using MS Word, MS Excel and PowerPoint presentation.

Preferred:

  • Post graduate degree.

  • Ability to work under stressful condition and adaptive to local culture and situation.

  • Minimum of 3-5 years working experiences in the relevant field.

  • HEAT trained is preferable.

  • World Vision experience.

  • Baseline survey, Evaluation and Monitoring process and tools.

Work Environment/Travel:

  • Must be willing and able to travel in field at least 40-60% as per need

  • Project locations are in remote areas in refugee camp. Staff is expected to live in his/her based location.

WASH Project Officer - Erbil

JOB OPPORTUNITY

WASH Project Officer - Erbil

PURPOSE OF POSITION:

Provide support in the development, planning, implementation and monitoring of WASH projects in Iraq –Nineveh and to contribute to World Vision objective of improving health and wellbeing of beneficiary community through improving access to safe water and sanitation, and impacting good behavior change in hygiene practices in Nineveh ( Hamdaniya, Makhmour, inside Mosul). And training of water committees with a view of improving accessibility to safe and sustainable water, and enhancing hygiene and sanitation practices in the project area.

MAJOR RESPONSIBILITIES:

WASH field activities supervision

  • Supervision, implementing and monitoring of the field activities.

  • Ensure the design of IEC (Information, Education, and Communication) tools and the implementation of promotion activities within the communities.

  • Support the Project Coordinator in the Procurement Request process.

  • Support the Project Coordinator in the follow-up of HR, financial and logistics aspects of the project.

  • Ensure the collaboration with the local authorities in the intervention areas.

  • Coordinate community mobilization and sensitization of community on WASH activities under the project.

  • Liaise with beneficiary community and local authorities in the selection of project sites as per requirement of the project design.

  • Monitor the site activities on daily basis and ensure that all the activities are implemented as per the project papers and requirements.

  • Monitor progress of activities report all milestones and flag issues as soon as they arise.

  • Participate in the regular meetings to review the quality and progress of the work. Prepare the required reports to the line manager (WASH Project Coordinator) and feedback with accurate information.

  • Assist in raising PRFs and tendering process for supplies and purchases

  • Manage community outreach activities

  • Prepare project reports, and assist coordinator in periodic reports.

  • Facilitate the promotion of WASH program impact on water conservation activities

  • Ensure the close liaison and consultation with Communities leaders during implementation of the WASH services as per project document requirement.

  • Undertake capacity building of the various groups involved in projects, including Household Sanitation Committees, Water Committees, Community Hygiene Promoters, in aspects of Water Sanitation and Hygiene in an emergency humanitarian situation.

Work quality outputs and budget controls

  • Assist in establishing and oversight of implementation of systems for efficiently controlling the quality of technical works; closely tracking works progress against payment and work plans, and controlling the quality of the final construction outputs as per donor and user community expectations.

Coordination with local community groups/ Government Departments/ Other stake holders (Internal and External)

  • Coordination with Directorate of Health (DoH) and Directorate of Water (DoW) to implement the awareness program (Water and Purity/Cleanliness) in the selected locations in Nineveh Governorate.

  • Coordination with local community groups/government departments.

  • When required, in collaboration with WASH Project Coordinator, Represent World Vision at DoH and DoW.

Reporting and communication

  • Ensure that project documentation is prepared, including weekly and monthly project reports on implementation/ construction status and updating shared folders as per requirements of World Vision.

Other Roles

  • Other tasks as requested by the Line Manager and/or Response Manager

Safety and Security responsibilities

  • Responsible of own security and actively contribute to a positive security culture

  • Abide by the security policies and procedures and report any incidents or breaches to line manager and / or security manager.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Bachelor’s degree

  • Experience in Household Mobilization and related fields are preferred.

  • Experience in hygiene activities and distribution mechanism.

  • Experience of working with cross-functional teams.

  • Experience in coalition building and ability to rally coalitions and networks to take positions on specific policy issues.

  • Past experience in working with the WASH sector

  • Fluency in Arabic and Kurdish.

  • Working knowledge of English and ability to write reports in English.

  • Successful track record in project coordination.

  • Ability to manage a wide range of work assignments and changing priorities in high pressure and demanding environment

  • Strategic, creative and innovative thinking.

  • Demonstrated understanding of the NGO sector, public sector planning in MEER countries.

  • Ability to work in high tension and high security risk situations and be able to adapt to rapidly changing contexts

  • Knowledge of and adherence to the Red Cross and NGO Code of Conduct and capability of incorporating standards in design, implementation and evaluation of relevant projects

  • Ability to maintain performance expectations in diverse cultural contexts, psychologically stressful environments, and physical hardship conditions with limited resources

  • Ability to respect and relate appropriately to people of other faiths.

  • Understands work from a process point of view and uses measurement and accountability systems effectively.

  • Excellent time-management and prioritization

  • 1-3 years of experience focused in the management of humanitarian programs involving rural communities to promote humanitarian response.

  • Experience in project management and programming knowledge in WASH

Work Environment

  • Complete Travel and/or Work Environment statements if applicable.

  • Up to 60 Per Cent domestic travel.

Sanitation Sub Sector Coordinator- Refugee Response Bangladesh

PURPOSE OF POSITION:

The purpose of this position is to provide leadership and facilitate the processes that will ensure a well-coordinated, strategic, adequate, coherent, and effective response in Sanitation by WASH actors in Cox’s Bazar, Bangladesh.

MAJOR RESPONSIBILITIES:

Leadership:

  • Coordinate sanitation activities in a consistent, coherent and efficient manner to ensure the response is based on an evaluation of need and to avoid the duplication of activities.

  • Provide leadership and support to the Sanitation Technical Working Group to implement the WASH strategy, its corresponding work plan, and the UN/ government’s Joint Response Plan.

  • Within the remit of the WASH Strategy and under the guidance of the sector’s Strategic Advisory Group (SAG)t and WASH Sector Coordinator, ensure Operational Plans for the three areas of sanitation are up to date and as separate documents include the relevant Standard Operating Procedures and Guidelines.

  • Under the guidance of the WASH Sector Coordinator, provide support to strategic planning around sanitation.

Analysis:

  • Ensure tools that hold data concerning partners and their projects are adequate and maintained.

  • Support partners to improve the quality of their data collection, assessments, studies or evaluations allowing, where possible, results to be applicable to other projects.

  • Support the analysis of data by partners and through partners or directly, analyze aggregated data across projects to inform strategies, operational plan and technical guidance.

  • Provide the WASH Sector and ISCG with data, analysis or information, according to the sub-sector Terms of Reference (TOR) and Work Plan.

  • With sector partners develop strategies and resources to act upon the analysis, meet gaps and reduce duplications.

Technical Support:

  • In conjunction with local government, create a Technical Review Committee to check all new infrastructure and projects meet a defined need and will be implement to an appropriate standard.

  • Provide ad hoc support to partner projects to ensure they are implemented to the right quality.

  • In conjunction with TWG members and Gender and Protection colleagues, increase the quality of sanitation facilities allowing more people to safely and with dignity use the facilities.

  • In conjunction with members, increase the quality and monitoring of effluent produced by fecal sludge treatment sites to reduce public health and environmental risks.

Capacity Building:

  • Organize training to increase the capacity of partners in the provision of sanitation activities.

  • Support partners to undertake timely emergency preparedness planning.

  • Facilitate effective sharing of information and data between partners.

  • Support the mainstreaming of cross-cutting issues including Protection, AGD, and Environment.

Monitoring and Reporting:

  • Ensure that the WASH Sector Coordinator is regularly informed of critical issues and that information is shared with the TWiG, national authorities, and sector partners.

  • Work with partners and government to create the resources to monitor all aspects of sanitation.

  • Attend on a need basis the field coordination meeting in Ukhia and Teknaf.

  • Work with stakeholders to improve the overall quality and accountability of humanitarian action.

Advocacy:

  • Advocate for and support partners to implement WASH sector standards.

  • To an extent which will directly support the improved quality of humanitarian action, support researches and academics in their work.

KNOWLEDGE, SKILLS & ABILITIES:

  • Bachelor's degree in Civil or Public Health Engineering, Public Health (MPH), Environmental Health, or any related area. Master's Degree preferred.

  • A minimum of 3-5 years of experience with either the UN and/or NGO;

  • Technical experience in the WASH sector and in the cluster approach;

  • At least 5 years of practical experience in humanitarian related work.

  • Excellent English written and verbal communication skills.

  • Demonstrated leadership, people management, coaching, mentoring, and team building skills.

  • Strong problem identification, analytical and solving skills.

  • Strong competency in proposal & report writing, monitoring and budgeting skills.

  • Experience working with communities and local governments, INGOs, donors and other key internal and external stakeholders.

  • Demonstrated ability to meet strict deadlines and work independently and cooperatively with team members in a cross-cultural environment.

  • Demonstrates cross-cultural sensitivity, flexible worldview, emotional maturity and physical stamina. Ability to exhibit exemplary lifestyle as interpreted in specific local cultural context.

  • Ability to live and work in difficult remote areas and travel extensively.

  • Ability to maintain performance despite intense workload and work pace.

  • Committed to World Vision Core Values and Mission Statement.

  • Knowledge of and adherence to the Red Cross and NGO Code of Conduct.

  • Demonstrate personal and professional integrity in all interactions.

  • Be able to influence and work with diverse stakeholders to develop consensus in an efficient manner.

  • Know how to present ideas effectively and clearly while listening and acknowledging others' perspectives and views.

  • Demonstrate an understanding of the international humanitarian response and coordination mechanisms, and humanitarian reform.

  • Have an understanding of humanitarian principles and how to apply these.

  • Able to clarify complex strategies for operational implementation.

  • Communicates, works, and networks effectively.

  • Demonstrates leadership where required.

  • Builds and motivates the cluster coordination team at sub national level.

  • Experience of responding in recovery phases of emergency and emergency-development “nexus”.

  • Experience of coordinating peers as well as managing a team.

  • Fluency in English (verbal and written) required, and a working knowledge of the local language preferred.

Preferred Skills, Knowledge and Experience:

  • Computer skills.

  • Working knowledge of programs/projects cycle management.

  • Ability to maintain effective working relationships with all staff and other key partners.

  • Good planning and organizational skills.

  • Financial and program management skills.

  • Human Resource skills.

Working Environment/Travel:

  • Work environment: Field Office based.

  • Travel: 20 % Domestic/international travel may be required.

  • On call: 10%

  • Willingness to travel and work extensively - sometimes at short notice, in difficult places and under long hours - according to a results-based approach.