WVV HEA and DRR Specialist

WORK CONTEXT / BACKGROUND:

World Vision is a Christian relief and development organisation working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, WV’s work focuses on children, ensuring they are protected and their basic needs are met. WVV has a total income of around US$ 18,000,000 (FY17) with funding from 14 support countries in Europe, Asia, the Americas and Australia. Funding of WVV consists of sponsorship program funding (70%) and PNS/grants (30%). WVV employs about 440 staff, of which 99% are Vietnamese nationals.

Currently, World Vision Vietnam is implementing 39 Area Development Programmes (ADPs) which operate in 5 zones: North (Hung Yen, Hoa Binh, Hai Phong and Dien Bien), Yen Bai – Tuyen Quang, Thanh Hoa, Central & Highlands (Quang Tri, Quang Nam – Danang, DakNong) and South (Quang Ngai, Binh Thuan, Ho Chi Minh). From FY18, WVV adopts and implements the new operating model, therefore, the name of ADP has been changed to AP (Area Programme). WVV’s APs usually focus within one administrative district of a province which populated by ethnic minority people with high rates of poverty. A uniqueness of WVV’s Development Program Approach (DPA) is that AP team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis. Beside the APs, WVV is also implementing different Special and Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

In alignment with the three ministry strategic objectives, World Vision Vietnam implements three Technical Programs (TPs): Child Protection, Nutrition and Livelihoods. Technical Programmes are national or sub-regional level programmes implemented by World Vision in multiple geographic locations within a country. They employ evidence-based practices and models previously identified, defined and prioritised through a strategic process and documented in a Technical Approach (TA). TPs are designed to ensure National Offices (NOs) achieve World Vision’s mission, which includes the highest impact for the well-being of children, in accordance with relevant TA and NO strategic objectives.

The HEA and DRR Specialistdirectly reports to HEA and DRR Manager within the Programme Quality and Resource Development Department (PQRD). The PQRD department consists of a Program Effectiveness Unit, Grant Acquisition and Management (GAM) Unit, A Technical Services Unit (in lie with the three Ministry Strategic Objectives) and HEA/DRR Unit.

PURPOSE OF POSITION:

To support WV Vietnam in preparing for and responding to natural disasters, and to all complex humanitarian emergencies in Vietnam and networking with other organizations involved in DRR and emergencies.

To assist HEA and DRR Manager in providing immediate relief and support to communities throughout Vietnam in response to both natural and man-made disasters, and assisting communities to mitigate against such disasters.

ROLE DIMENSION / DESCRIPTION

  1. Emergency Responses(When emergency response is required)

  • Monitor the potential disaster situations through regular communication with the Government and Local Counterparts;

  • Conduct Relief/Joint Assessments following disaster situations, and report the findings in a timely manner;

  • Determine an appropriate response to a disaster by working with WVV management

  1. Technical Guidance( Time spent: 30%)

  • Provide technical guidance on annual planning so that DRR "best practices, lessons learned etc." is integrated into technically sound business plans and services are coordinated.

  • Standardize Technical Guidelines/Training Materials for the implementation of the DRR Project models.

  • Standardize DME tools for baseline, monitoring and evaluation of DRR activities in working with Program Effectiveness team.

  • Promote and support the integration of CBDRR in all ADPs/APs

  • Support building capacity embedded to other related departments/units/staff under the light of WVI’s DM Standards, Emergency Management System (EMS) and other related humanitarian standards

  1. Technical Quality Assurance( Time spent: 50%)

  • Participate in annual M&E activities as scheduled by PEU.

  • Conduct monitoring support visits to APs implementing DRR projects/activities and provide in the field technical consultation as requested, to ensure quality of activities implemented.

  • Promote action learning across World Vision Vietnam through regular meetings and training of others to take leadership of structured reflection in the zones, ADPs and grant funded projects

  • Identify and document best practices and good DRR models for purpose of advocacy and replication

  1. Cross Cutting Themes( Time spent: 10%)

  • Standardize Gender/Disability/Faith and Development mainstreaming framework/tools/methods/training materials which align with partnership imperatives, best practice approaches, and NO strategic priorities.

  • Conduct technical capacity building activities for AP staff, including indoor training, on the job training, coaching and ongoing technical support to ensure that guidelines/tools on Disability/Gender/Faith and Developmentmainstreaming are clearly understood, followed and best practices are replicated by AP staff.

  • Develop tools/mechanism to ensure that standard indicators (goal, outcomes, and outputs) are disaggregated by Gender and Disability/Faith and Development.

  1. Resource Acquisition( Time spent: 10%)

  • Support HEA and DRR Manager in developing Grant/PNS Concept Notes and Proposals for HEA/DRR.

  • Provide technical support for design, implementation and evaluation of DRR Grant or PNS projects.

KNOWLEDGE, SKILLS, ABILITIES:

  1. Education:

  • Bachelor degree in the relevant field

  • Relevant Master degree is an advance

  1. Knowledge & Skills:

  • Strong relevant technical expertise

  • Good knowledge of Humanitarian Industry (Principles, Standards [International Humanitarian Law, Sphere, Core Humanitarian Standard…], Architecture…)

  • High level of diplomacy, communication, negotiation and persuasion and advocacy skills.

  • Proven ability to provide coaching and deliver other capacity building activities.

  • Ability to provide supportive supervision to assure the interventions’ quality.

  • Ability to document and share best practice for replication.

  • Good data analysis and reporting skills.

  • Good proposal writing skills.

  • Strong ability to speak, write and read in both English and Vietnamese.

  • Reasonable understanding about GoV’s DRM systems is an additional asset

  1. Experience:

  • Three years’ relevant experience in DRR technical area. Experience in programme quality support and staff training/coaching is preferred.

  • Experience in working with INGOs

  • Experience in advocacy.

  • Experience in Resource acquisition

  1. Work environment:

  • Minimum supervision;

  • Relate with people across a wide social range (i.e. project participants, Government partners and WV staff).

Director – Global Fleet Management

*Position location to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.


PURPOSE OF POSITION:


World Vision is one of the world’s largest INGOs, with over 37,000 staff operating in nearly 100 countries. The organisation delivers humanitarian aid to populations in some of the most challenging and complex environments, transportation and fleet operations are critical to the delivering our programmes. World Vision has a diverse global fleet of well over 10,000 standard vehicles and an equal number of motorcycles, it also includes drilling rigs and water craft. The total fleet portfolio represents one of the largest asset groups in the organisation.

The ‘Director – Global Fleet Management (GFM)’ is the global leader responsible for developing and driving organizational fleet strategy and ensuring current industry practice is implemented in relation to the procurement, operation and disposal of World Visions fleet. The role holder will be expected to lead the GFM team in working collaboratively across the organisation to deliver agile and flexible ‘end to end’ transportation solutions for World Visions operations.

World Vision is committed to operating its global fleet resources safely, cost effectively and with a reduced environmental impact. The role has a particular focus on Fleet Safety, ensuring our drivers and vehicles operate safely in challenging contexts where our staff and vulnerable road users are at the greatest risk.


MAJOR RESPONSIBILITIES:


Fleet Strategy & Practice Development:

  • Lead the development and implementation of global fleet management strategies. Ensuring Global Fleet Management (GFM) practices are in alignment with WV Fleet, Procurement and Financial policies and internationally accepted current practice.

  • Collaborate with multiple stakeholders to ensure that the WV fleet strategy aligns with expected organisational outcomes and reflects the values and vison of WVI.


Strategic Fleet Management:

  • Provide leadership, operational guidance and support to the global fleet team (direct & matrix management). Ensuring GFM is providing end to end transport solutions as a trusted business partner to the wider organisation.

  • Develop Fleet Safety initiatives aimed at reducing harm to staff and vulnerable road users, with particular focus on fatal Road Traffic Accidents (RTAs).

  • Explore the development of road safety programme opportunities with donors & suppliers.

  • Drive continuous improvement and innovation in GFM frameworks. Develop quality assurance and performance metrics across fleet management systems and procedures.

  • Identify significant risks and organisational gaps in fleet current practice and develop appropriate mitigation plans to protect the fleet function. Ensure risks are communicated with Enterprise Risk Management (ERM).

  • Drive the development of adaptive, agile and dynamic fleet management solutions that focus on delivery at the ‘grass roots level’, employing appropriate change management techniques when required.

  • Develop technology solutions to monitor fleet assets, operational use and disposal.


Relationship Management:

  • Drive high standards and performance through setting clear direction and empowering and influencing others.

  • Regular liaison with senior Global Supply Chain (GSC) managers, Global Field Operations (GFO) regional & programme level managers.

  • Act as a strategic link for the promotion of sound fleet practice for National Offices, Regional Offices and Response operations.

  • Regularly liaise with the wider Fleet network on emerging issues and provide a conduit to escalate concerns to senior leaders.

  • Actively contribute to internal and external forums, working groups and networks related to fleet management.

  • Work closely with members of the Corporate Security team promoting mutual learning, support and accountability.


Capacity Building:

  • Develop appropriate workforce & succession planning that ensures the organisations ability to deliver transport solutions in fluid high risk environments.

  • Oversee the development and implementation of global capacity building plan for operational fleet management.

  • Engage with senior leaders to raise the awareness of fleet management protocols and practice.

  • Develop a professional culture of innovation, learning and mentoring. WVI should be seen as the ‘employer of choice’ for INGO fleet professionals.


Knowledge Management & Quality Assurance:

  • Promote alignment with WV Fleet Management Policy.

  • Drive the process of continuous learning on current international accepted practice in fleet management & analysis, identifying tools and processes that can be implemented into WV operations globally.

  • Encourage mutual learning on fleet management issues at a Regional and Global level.

  • Assist in the facilitation of and coordination of global fleet information sharing forum/network that promotes the embedding of sound fleet management practice into all layers of WV’s programmes.

  • Facilitate the documentation of best practice and contribute to the community of practice and centre of excellence.


KNOWLEDGE, SKILLS & ABILITIES:


  • Relevant Tertiary Qualification (Bachelor’s Degree or similar) in Logistics, Engineering, Supply Chain, or general Business Management.

  • Recognised Industry Qualification in Logistics, Engineering, Supply Chain (or Business Project Management experience).

  • Suitable transferable qualifications from Military, Government or Private Sector.

  • Significant senior management experience (8-10yrs) in Humanitarian Operations involving Fleet Management or Logistics would be considered.

  • Proven ability and experience (8-10yrs) in fleet management or logistics at a senior level across a large complex international organization, with strong change management experience.

  • Proven experience in Financial Cost Centre management.

  • Procurement, Supply Chain or Logistics experience.

  • Understanding of Humanitarian operations.

  • Proven experience in managing coaching and developing staff.


Preferred Skills, Knowledge and Experience:

  • Recognised Logistics, Engineering, Supply Chain Qualification (or Business Project Management experience).

  • Experience in fleet management optimization and sound understanding of the transport industry.

  • Previous experience in contract negotiation and supply arrangements with vehicle suppliers.

  • Experience in fleet management/operations within the Humanitarian sector.

  • Proven people leader with the ability to influence widely across a diverse organisation.

  • Previous experience in managing complex cost centers with Business analysis skills.

  • Proven business acumen and political savvy, must know how to get things done through formal and informal channels.

  • Skillful communicator with advanced influencing skills that can transcend boundaries and work effectively across all levels of a complex organization.

  • Ability to operate effectively and responsively in a fast changing, ambiguous environment and deal with high pressure situations calmly and with energy and resilience while managing multiple priorities and deadlines.


Work Environment/Travel:

  • The position requires ability and willingness to travel internationally up to 35% of the time to potentially high risk operational areas.

  • Flexibility in work hours is expected.

Talent and Leadership Director, VisionFund International

*Preferred position locations: London, Kenya, Federal Way-WA, USA or Monrovia, USA where WVI is registered to operate.

PURPOSE OF POSITION:

The role provides a strong mix of strategic and operational experience to VisionFund’s dedicated global staff. Developing leaders, high-potential talent and a highly effective workforce across the Network will be key to the success of the VisionFund strategy and Our Promise. Reporting to Global People & Culture and Governance Director, this role, together with the VFI executives, and in alignment with World Vision Talent Management strategy and processes, will be responsible for building Talent and Leadership strategies that are purpose-driven, performance-oriented, and principles-led.

The role will lead the development of Vision Fund’s leadership academy and Talent Management strategy to ensure VisionFund has a strong leadership pipeline and is able to attract and retain highpotential leaders with the necessary development support. Talent and Leadership strategies will support both strategic and operational effectiveness, they will foster a collective agile and learning culture where high potentials are enabled to thrive.

MAJOR RESPONSIBILITIES:

Strategic and Operational Effectiveness:

  • Building a robust organizational leadership framework and core competencies scorecard to track and strengthen organizational capabilities.

  • Developing and maintain tools in order to align organizational needs and gaps.

  • Developing a talent strategy that identifies and cultivate a talent pool for the organisation of tomorrow organizational mindsets and behaviors.

  • Developing and collaborating with World Vision, VFI specific talent initiatives to foster succession planning and identify ‘high potential’ talent for longer term development planning.

  • Designing and implement an effective Talent Review processes to ensure VFI has the capability required to drive future strategic goals.

  • Forecasting future leadership needs and coordinating that with overall workforce planning.

  • Contribute to talent identification, leadership recruitment and selection.

Agile and Learning Culture:

  • Developing VisionFund’s leadership academy programme that fosters a high performing culture of excellence.

  • Influencing organisational culture and engagement by strengthening VisionFund’s brand and utilizing core competencies for staff and leaders.

  • Delivering on the diversity and inclusivity goals of organization to foster a learning culture, based on curiosity, engagement, insight and determination.

  • Developing and utilizing (already available) talent management and culture tools and practices that foster growth and collaboration between leaders.

KNOWLEDGE, SKILLS & ABILITIES:

  • Track record in designing and successfully implementing Talent Management and Review processes and resultant initiatives in complex international organizations.

  • Proven in the review of and establishment of leadership development frameworks across a ‘group’; functional and regional basis, building an ‘organizational way’ of leadership.

  • Strong expertise in learning and development and capacity development in complex organizational settings.

  • Senior HR executive with extensive experience in provide HR capability to senior executives, presidents/CEO’s and Boards.

  • Strong interpersonal and communication skills, especially at Executive level.

  • High service / customer orientation and commercial mind-set.

  • Strong Cross-Cultural Communication, Facilitation, Coaching and development skills across major cultural areas.

  • Understanding of business needs and drivers and ability to deliver value added solutions.

  • Bias for action and capacity to deliver efficiently and effectively. Capability in project managing multiple complex strategies across a complex organization and multiple geographies.

  • Clear and positive Christian faith commitment and capacity to provide leadership and guidance in this area.

  • University degree in HR, Business or related field. A relevant Master’s degree would be considered desirable, coupled with extensive senior and executive level HR management.

  • Innovative and problem-solving skills and capacity to deliver under pressure; pragmatism; persistence.

  • Relevant field experience and understanding of the wider context within which VFI operates.

  • Related Global HR certification desirable.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 20 % of the time.

WVV Master Data Management and Admin Assistant

WORK CONTEXT / BACKGROUND:

World Vision is a Christian relief and development organisation working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, WV’s work focuses on children, ensuring they are protected and their basic needs are met. WVV has a total income of around US$ 18,000,000 (FY17) with funding from 14 support countries in Europe, Asia, the Americas and Australia. Funding of WVV consists of sponsorship program funding (70%) and PNS/grants (30%). WVV employs about 440 staff, of which 99% are Vietnamese nationals.

Currently, World Vision Vietnam is implementing 39 Area Development Programmes (ADPs) which operate in 5 zones: North (Hung Yen, Hoa Binh, Hai Phong and Dien Bien), Yen Bai – Tuyen Quang, Thanh Hoa, Central (Quang Tri, Quang Nam – Danang) and South (Quang Ngai, Binh Thuan, Ho Chi Minh, DakNong). From FY18, WVV adopts and implements the new operating model, therefore, the name of ADP will be changed to AP (Area Programme). WVV’s APs usually focus within one administrative district of a province which populated by ethnic minority people with high rates of poverty. A uniqueness of WVV’s Development Program Approach (DPA) is that AP team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis. Beside the APs, WVV is also implementing different Special and Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

WVV has a representative office in Hanoi, which is the work-base of about 60 staff. The Administration Unit also provides support to WVV staff across the country.

Starting from FY14 WVV is mandated to implement the Strategic Sourcing Project, which is led by the Administration Unit. The Unit facilitates the procurement of ministry materials as required by the ADPs/projects as well as the representative office in Hanoi.

PURPOSE OF POSITION:

  1. To support World Vision Vietnam in maintaining effective reception and filing system

  2. To provide assistance to the Administration Officer and a designated Procurement Officer in admin and procurement tasks.

ROLE DIMENSION / DESCRIPTION

  1. Receptionist(Time spent : 40%)

  • All incoming telephone calls are answered in a courteous and professional manner, and directed to concerned staff and visitors.

  • Cordial greetings are demonstrated to all visitors, ensure they are being served well and maintain the visitors’ logbook accurately.

  • Manage the distribution of Visitor Information Package based on given instructions in a timely manner.

  • Prepare all outgoing mail pouches for courier service, post office or other means of delivery and maintain mail out going register/ records properly.

  • Receive all in-coming mail pouches, post office mail, newspapers, other deliveries and distribute appropriately, maintaining in-coming mail register.

  • Ensure the reception area is well maintained, clean and tidy through coordination with relevant parties.

  • Manage and coordinate the meeting room registration.

  • Maintain proper inventory record for all office supply: stationery, kitchen stuffs and etc and raise purchase requisition accordingly

Supervise the janitorial work, ensuring office, meeting rooms and pantry always neat and clean

  • Logistics support( Time spent: 30%)

Assist Admin Officer in Logistic arrangements for staffs’ business trip, visitors’ and events in Hanoi

Carry out any other administrative tasks assigned by supervisor

  • Master Data Management ( Time spent: 50%)

  • Request supplier , contract, and item creation, update and deactivation/activation thru MDM.

  • Assist buyers (in Central and South area) in completing documentary requirement, which supports procurement committee (including National Director) decision

  • Handle queries by AP on basic issues of Provision usage (which both the AP staff and the Admin&MDM Assistant have been trained on)

  • Carry out any other master data management tasks assigned by supervisor.

KNOWLEDGE, SKILLS, ABILITIES:

(The following knowledge, skills, and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training.)

  1. Education:

    - College or University graduate

  2. Knowledge & Skills:

  • Good communication skills

  • Good analytical skills.

  • Good interpersonal skills.

  • Knowledge of computer (Microsoft Word and Excel), and office machine such as Fax, Telephone system, photocopier, and others as an advantage.

  • Knowledge of basic accounting.

  • Ability to oversee day to day operation.

  • Strong organization skill with a problem- solving attitude

  • Attention to detail

  1. Experience:

- 01 year relevant experience in office administration and has passion for administration work to help others and contribute to the success of the Department/ Organization.

- Fresh graduate with fast learning ability, strong potential and clear career path is also welcomed.

World Vision Vietnam is a Christian non-government organization. Applicants having working experience in a similar kind of organization will be an advantage.

Our contact details are:

People and Culture Department

Address: 9thfloor, the Mercury building, No. 444 Hoang Hoa Tham street, Tay Ho District, Hanoi.

Tel: 024. 39439920 (ext 118)

We give equal opportunity to every candidate, regardless of religion, race and gender.

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities.

Child Protection Case Management Specialist

PURPOSE OF POSITION:

This position is responsible for strengthening the quality of Word Vision International-SAFCER Child Protection in Emergency Programme including child protection case management, guidance to ensure appropriate and safe alternative care arrangements for unaccompanied and separated children, and ensuring their referral to other necessary services in resettlement and local communities affected by cyclone Idai. S/he will be responsible for the building the capacity of child protection team in implementing timely, quality and appropriate gender and age sensitive case management interventions for the vulnerable children affected by cyclone Idai leaving in resettlement sites and surrounding communities and returnees. The Specialist will also play a lead role in external advocacy and coordination and as such is anticipated on behalf of World Vision International active participation to the sub cluster interagency various initiatives and advocacy including co-chairing of working groups or task forces.

KEY RESPONSIBILITIES:

Strategy:

  • Provide leadership :the CP case management specialist will provide technical guidance to Program team for the development of quality integrated proposals, case management and child protection proposals that meet both child protection minimum standards in humanitarian action and donors’ requirement.

  • Develop internal guideline to support quality CP multi sector response, CP mainstreaming and integration based on CP minimum standards (CPMS) in collaboration with other sector leads for better positioning and programming.

Technical Expertise & Organizational Learning:

  • Provide technical and strategic quality implementation of child protection case management and this includes staff and local system capacity assessment, development of annual case management /alternative care and lead support Inter-Agency Case Management Training.

  • Lead and deliver high quality case management training initiatives for staff , local partners and Social welfare personnel at district level in alignment with inter agency guideline on case management, unaccompanied and separated children and alternative care in emergencies.

  • Coach, mentor and provide direct supervision to a growing team of case management team leaders and CP officers to implement timely, quality and appropriate case work and enable them to confidently provide high quality supervision to case workers.

  • Lead implementation of strategic inter agency CP guideline and approaches in line with the national government long term programming context and funding environment of response countries to ensure programme relevance.

  • Support government at district, provincial and national level and WV NO to integrate Emergencies guidelines in their existing CP and particularly case management and alternative care policies.

  • Develop and establish safeguarding internal data management protocol that align with CP internal and interagency standards and in particular to case management ( this includes communication: video shooting, photos publishing , stories).

  • Work closely with MEAL to ensure programme effectiveness: monitoring of planned activity and measuring impact for evidence based timely alignment and adjustment of CP interventions.

  • Facilitate application of evidence-based lessons learned and best practices in CP programming in particular in case management.

Resource Management:

  • In coordination with Grants and M&E team, ensure timely provision of implementation update to support compliance in producing the donor reports.

  • Facilitate support procurement ensure UNICEF and other CP projects ensure UNICEF and other CP projects spending are on track.

  • Coordinate hiring of staff with human resource and the procurement for UNICEF project materials and equipment to ensure timely and quality implementation.

  • Provide direct line management to a team of one case manager and 2 case management district team leaders and a growing team of 14 case workers who will all implement UNICEF project.

  • Provide technical guidance to other CP grants field coordinators who are supervising child protection officers and caseworkers) Promote WVI policy on children and adult safeguarding within the CP team, partners.

Representation, Coordination and Advocacy:

  • Actively participate to interagency CP coordination led by government and CP sub- cluster as well as case management task force at provincial and district level.

  • Documentation: Take lead on advocacy and policy guidance based on learning and evidence based programming.

  • Liaise regularly with the field to ensure WV Mozambique work in close relationship with the government, NGOs and support their work.

  • Position WV Mozambique in CP coordination through active contribution to interagency initiatives including training and documentation.

KNOWLEDGE, SKILLS & ABILITIES:

Required:

  • University degree in Social work, anthology or psychology or equivalent.

  • Master degree in relevant field.

  • At least 3-5 years’ experience working of child protection in emergencies; particularly on case management, Best Interest Procedures, alternative care arrangement and child protection interagency Information management system.

  • Experience working with displaced people (internally or refugees or migrants and host communities and government).

  • Experience in coordination, technical assistance provision at the level of working group and task forces.

  • Good knowledge of and experience of child protection minimum standards in humanitarian work, interagency guideline on unaccompanied and separated children, alternative care in emergencies , psychosocial support and case management.

  • Proven capacity to train, coach staff and provide supportive supervision.

  • Effective team management at different levels and across locations and good understanding of humanitarian standards and architecture.

  • Experience in advocacy.

  • Excellent project design, monitoring, evaluation.

  • Ability to work under high pressure with great level of personal organization.

  • Excellent in use of computer.

  • Excellent English is required.

  • Portuguese is an advantage.

Preferred:

  • Critical and innovative thinking.

  • Experience working directly with, effective communication skills and interviewing technique with children.

  • Experience leading or being part of transition to CPMIS+

  • Previous experience managing grants.

  • Coordination with other INGOs and local NGOs.

  • Experience strengthening CPs systems in humanitarian action.

Work Environment:

  • Willingness to travel to the field and live in team house.

  • Flexible to work more than required hours.

  • Ability to comply with security and health advisory.

  • Non-family based.

Global Fund World Vision Director

Global Fund World Vision Director

Based in Nicaragua

PURPOSE OF POSITION:

To Lead a strategic plan and launch the Health technical program, which includes two key components, specifically HIV and Tuberculosis. The Director supervises and monitors human and technical resources, and he/she represents WV Nicaragua before both public and private institutions and community-based organizations and performs other required duties that may arise.

KEY RESPONSIBILITES:

Ensure efficient financial and programmatic implementation of the TB & HIV grant, funded by WV and the Global Fund:

  • Annual Operating Plan.

  • Monthly monitoring of budgetary execution/spending.

  • Six-monthly internal control audit and accountability.

  • Action plan, as provided in the annual external audit.

  • TB & HIV purchase plan prepared and launched in conjunction with MINSA and the Global Fund.

  • TB & HIV Monitoring Plan.

Ensure adherence to the WV-Global Fund agreement:

  • Monthly rendering of accounts to WV.

  • Rendering of accounts to the Global Fund.

  • Follow-up to observe if the TB & HIV Performance Framework is being fulfilled.

In conjunction with the Global Fund, ensure smooth programmatic and budgetary progress, including proper environment and internal control actions/activities performed by the sub-recipients of the TB & HIV grant:

  • Follow up and monitor attainment of monthly/quarterly/annual goals and objectives of sub-recipients.

  • Follow up contract performance, sub-recipient manual and action plans [based on the] audit for sub-recipients.

Maintain strategic relationships with the Ministry of Health (MINSA), and other institutions engaged in gathering of information and implementation of TB & HIV programs:

  • Actions are coordinated with MINSA to update: List of health supplies, country strategic plans and evaluation of TB & HIV plans.

  • Cooperative relationships partnerships with both public and private organizations.

  • Advocacy for public policies and private initiatives on health projects related to the project.

RESPONSIBILITIES AT THE INSTITUTIONAL LEVEL:

  • Follow and implement WV] Child Protection Policy.

  • Ensure that World Vision is a safe organization for children.

  • Participate in the national-level [emergency] response team in case of emergency situations.

  • Participate in humanitarian response operations in case of national-level emergencies.

  • Identify or participate in the raising of financial and non-financial funds.

  • Diversify financial and non-financial funds at the National Office level.

  • Encourage the protection of the staff under his/her responsibility in all their different dimensions, specifically physical, mental, emotional, social and spiritual.

  • Take an active role in devotionals and other activities that promote spiritual growth.

  • Support personal and institutional-level protection initiatives.

KNOWLEDGE, SKILLS & ABILITIES:

Education:

  • Bachelor´s of Medicine and/or Surgery or MPH.

  • Master Degree in Public Health.

Knowledge and Skills:

  • Skills and experience in leading programs focused on human rights and sexual diversity.

  • Excellent command of the English and Spanish languages (speaking, writing and reading skills).

  • Skills in networking with private and public institutions [engaged] in public health [actions] at the national and international level.

  • Skills in negotiating and reaching a consensus in different environments.

Experience:

  • 10 years of experience in management of health programs launched with international and/or national cooperation funds.

  • Formulation and evaluation of projects.

  • Strategic and operating planning.

Sponsor Engagement Improvement Specialist

*Competitive Salary offered.

PURPOSE OF POSITION:

To support, facilitate and lead projects within the ongoing improvement of World Vision’s global child sponsorship product experience feature set. These projects are focused on strengthening and improving photos, videos, cards, letters, updates and reports sent from a sponsored child to their sponsor. This cross-functional role will be varied, fast-moving, strategic in nature and will be best suited to a communications or marketing specialist or manager, with strong project management skills.

The role will include coordination, stakeholder engagement, analysis, design, testing, implementation and documenting learning and recommending end-to-end scale changes for some sponsor engagement feature improvements.

It will be integral to improving the sponsor experience and will require strong written/verbal communication skills, marketing/communications experience, the ability to effectively engage stakeholders, maintain and manage relationships with internal customers and present concepts and ideas, the ability to plan and support collaboration of internal customers and business partners. High proficiency in Microsoft Word, PowerPoint and Excel is essential and knowledge of Smartsheet and Microsoft Teams is desirable.

This will be an integral role in supporting the consistent, ongoing improvement to World Vision’s global child sponsorship product experience feature set – meeting the expectations and needs of our target supporter groups, accurately representing the field reality and dignity of those we serve, enabling authentic sponsor-child connections and delivering compelling impact sponsor communications – all towards adding further year on year value to our market ministry.

The aim – to continuously and incrementally improve the quality of the sponsor engagement experience year on year, never allowing stagnation or backsliding in quality.

This position works in partnership with the Senior Advisor, Sponsor Engagement Improvement and Director of Sponsor Engagement.

KEY RESPONSIBILITIES:

Lead or support individual projects within the continuous quality improvement of sponsor engagement features:

  • Under the direction of the Senior Advisor Sponsor Engagement Improvement, plan, develop, implement and analyse planned Business As Usual work resulting from the Sponsor Engagement Improvement Roadmap.

  • Lead initial and ongoing design conceptualization of improvements to envision and garner feedback from stakeholders.

  • Collaborate with stakeholders, investigate options, suggest budget requirements and recommend best improvements for sponsors, children and staff.

  • Facilitate required ideation and development of improvement concepts with input / validation on ideas, proof of concepts and tests, working closely with Support Offices/National Resource Development Offices (SOs/NRDs) to ensure target market personalization needs are met.

  • Create or update guidance and training resources for field staff.

  • Work with technical teams to explore and achieve system capabilities to facilitate and/or drive improvements.

  • Support and/or improve World Vision’s critical quality review/assurances endeavors. Demonstrate value adding and virtual team behavior and outcomes.

Stakeholder Engagement and Communication:

  • Create and lead engagement with selected Support Office/National Resource Development (SO/NRD), Regional Sponsorship Coordinator (RSC) and National Office Area Development Project (NO/ADP) representatives.

  • Showcase ideas and continuous improvements.

  • Seek feedback and improvements.

  • Coordinate translation.

  • Support, create or lead inspiring internal communications related to improvement projects.

Strategy and Planning:

  • Support the ongoing definition, scope and design of the sponsor engagement coherent story, which enables compelling, tangible progress and impact communications to sponsors globally.

  • Recommend strategic choices towards attaining most effective quality improvement across sponsor engagement feature set in market year on year.

  • Collaborate with and contribute to bilateral / multi-lateral continuous improvement development and testing plans, including orchestrating cross-functional input, and ensuring alignment with the broader stabilizing of sponsorship.

  • Seek and develop opportunities for streamlining of work/effort to reduce work cost and effort for all involved.

Capacity Building and Support:

  • Partner in the development of sponsor engagement feature capacity building manuals, toolkits, learning aids and other learning resources in the testing, mainstreaming, and ongoing operational delivery of consistently improved sponsor

  • engagement features.

  • Provide input and recommendations into organizational capability developments based on improvement projects, to ensure field staff of the future have the right skill set to ensure high quality sponsor engagement features.

Learning and Networking:

  • Invest in relationships and participate in internal and external networks to support improvement projects.

KNOWLEDGE, SKILLS & ABILITIES:

  • Bachelor’s degree in communications, marketing, product development or project management.

  • Demonstrated success in marketing, communications or project management.

  • Ability to effectively communicate with many different functions, cultures and levels in the organisation (orally and in writing). Fluency in English.

  • A broad understanding of non profit operations and commitment to World Vision´s objectives, ethos, core ministries, Mission Statement and Core Values is mandatory.

  • 3-5 years experience in marketing, communications, project management, product or customer experience development.

  • Experience in working across cultures and within complex organizational structures.

  • Knowledge of Child Sponsorship and development programming, preferably with World Vision.

  • Effective in written and verbal communication in English.

Preferred Skills, Knowledge and Experience:

  • Strong analytical skills, catalyst for improvement and innovation, problem solving involving multiple disciplines.

  • Attention to detail, ability to understand and adhere to branding guidelines and communications style guides.

  • Flexible and willing to travel per World Vision policy.

  • Support Office marketing/supporter experience in a leadership role that needed to clearly weigh up and negotiate revenue raising/protecting opportunities versus costs/efforts.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 20% of the time.

Programme Technical Director

*Position location to be determined by home country of successful candidate within a jurisdiction (country or US State) where WVI is registered to operate.

PURPOSE OF POSITION:

The Program Director’s primary role (50%) is deployment to humanitarian emergencies to lead the Programming team which consists of Programme Officer(s), MEAL (DME, Accountability & Learning) and Information Management. In responses, the Programme Manager serves on the Senior Leadership Team and leads the design of the response strategy and operations plan with the Response Director as well as the functions reporting to his/her position.

Outside of responses, this position will lead the following in collaboration with the other Programme Director:

  • Key programme strategic initiatives that link global strategy with field practice.

  • Build capability in the organization to deploy and undertake programming function in responses.

  • Serve as a senior member of the Strategy, Effectiveness and Digital Capabilities Team and be a primary point of integration across other functions on the team in responses.

KEY RESPONSIBILITIES:

Deploy and lead the programming function in humanitarian emergencies to achieve the following:

  • Establish, resource and staff the programmes unit which consists of programming, MEAL (DME, Accountability, Learning), and Information Management functions.

  • Facilitate programme planning process to ensure alignment with context, humanitarian needs, response strategy as well as operational feasibility and technical quality.

  • Donor liaison and advocacy is undertaken to resource operations plan.

  • Support Finance in the allocation and tracking of response funding to ensure response priorities are funded.

  • Develop and submit project proposals to donors to resource operations plan (in collaboration with relevant team members).

  • Support Finance to establish grant management system to ensure fulfillment of donor requirements.

  • Plan, implement, analyse and share findings from assessments and program monitoring.

  • Ensure critical MEAL functions including assessments, monitoring, learning, evaluations and humanitarian accountability as well as information management are undertaken.

  • Ensure all data from assessments, baseline, monitoring, feedback mechanisms is communicated to communities as appropriate and continuous improvement processes are in place for programme adaptation.

  • Manage WV’s relationship with ACAPs to leverage their resources for our programmes and to contribute WV support and expertise.

  • Build and maintain a roster of deployable programming staff and resources to support them.

  • Lead key programme strategy initiatives.

KNOWLEDGE, SKILLS & ABILITIES:

Required:

  • A minimum of 5 years in leadership role in the humanitarian assistance and/or development sector, with a significant portion of this in INGOs.

  • 8 years’ experience in humanitarian assistance work including significant field presence.

  • Demonstrated understanding of key humanitarian principles, standards and best practices.

  • University degree in Humanitarian Studies or relevant field. Master’s degree preferred.

  • Experience in program management and implementation of multi-sectoral emergency response projects.

  • Strong background in programme quality – MEAL – and information management.

  • Strong experience in working with bi-lateral and multi-lateral donors, grant management and proposal development.

  • Intensive experience in leading a multi-cultural team of professionals.

  • Experience working in a cross-cultural environment.

  • Experience working in war zones / fragile contexts.

  • Experience in engaging with governmental institutions and multilateral agencies.

  • Experience in managing humanitarian operations/ programmes’ teams that facilitate innovation and calculated risk taking.

  • Work experience as Snr. Program Officer or Programme Manager at least for 1-3 years in a country other than the home country.

  • Understand Humanitarian Industry and have proven experience within a relief/ Disaster Management setting.

  • Effective in written and verbal communication in English.

  • Ability to express ideas and concepts clearly and persuasively with senior internal and external stakeholders.

  • Effective in written and verbal communication in English, French, additional skills in Spanish, Arabic or other languages preferred.

Preferred:

  • Previous experience working in complex emergency/rehabilitation settings.

  • Experience coordination with INGO’s and other key stakeholders-High degree of negotiation and persuasion skills.

  • Ability to work with a reasonable level of comfort in high tension and high security risk situations.

  • Ability to maintain performance expectations in diverse cultural contexts psychologically stressful environs and physical hardships.

  • Ability to facilitate the creation of cross-functional project teams and the development of national strategies.

  • Excellent time-management and prioritization.

  • Demonstrates openness and transparency.

  • Experience in leading “ad-hoc” teams accommodating multiple and frequent staff transitions in emergency response without undermining effectiveness and output of Programme Team.

Work Environment:

  • The position requires ability and willingness to travel and deploy domestically and internationally up to 50% of the time, often at short-notice.

VisionFund Global Director, People, Culture (HR) & Governance

*Preferred Position Location: London (Victoria Office).

*Competitive Salary Offered.

PURPOSE OF POSITION:

Reporting to the President & CEO, the VisionFund Global Director, People, Culture and Governance will have professional oversight of the VisionFund People (Human Resources), Culture and Governance functions across the Network, as well as, leading the Faith and Development aspects of our Strategy. The role provides a strong mix of strategic and operational experience to VisionFund’s dedicated global staff. Developing Christian leaders, high-potential talent and a highly effective workforce across the Network will be key to the success of the VisionFund strategy and Our Promise.

The Global Director, People, Culture and Governance is part of VisionFund International’s Executive Leadership team. The role will build strong relationships with MFI CEOs, and through the Regional Business Partners and their teams across the Network, work to serve and equip the organizational effectiveness of VisionFund. The Global Director, People, Culture and Governance will also provide leadership to strengthen governance effectiveness across the Network through supporting boards at country level and facilitating board development.

The Global Director, People, Culture and Governance will develop appropriate global Shared Services, including existing World Vision services, to support the Network to deliver on the VisionFund Strategy and Our Promise. The Global Director, People, Culture and Governance leads a team of seven globally dispersed direct reports (to turn into five following some internal team adjustments).

KEY RESPONSIBILITIES:

Strategy:

  • Leading VisionFund’s global strategic People & Culture (HR) & Governance work to enable VisionFund to deliver on its new 2030 strategy by building a world class organization which is impact driven and distinguished by staff living out their faith with boldness and humility. Setting strategic direction for the VFI People & Culture, Governance, Security and Faith & Development functions, anticipating key trends, opportunities and vulnerabilities in line with VFI strategy and Our Promise.

  • Provide guidance to the CEO and the rest of the Senior Executive Team on all People & Culture, Governance, Security and Faith & Development issues.

People, Culture, Security, Faith & Development:

  • Partner with internal stakeholders to implement strategies for employee engagement, safety and wellbeing, while implementing and developing strategies to increase diversity and inclusion within VisionFund.

  • Provide leadership to the VFI network in order to achieve the WV Partnership’s Staff and Organisational Wellbeing aspirations and outcomes through the L.E.A.D.E.R (P&C) strategy.

  • Working with all employees and stakeholders, develop and design organisational culture to promote the critical behaviours and mindsets which will deliver VisionFund’s Strategy and Our Promise.

  • As a member of the Executive Leadership of VisionFund, contributing to the leadership and direction of VisionFund International and World Vision. 
Further-building VisionFund’s role in delivering financial and livelihood solutions to fight poverty amongst the most vulnerable.

  • Playing a role in leading on effectiveness and efficiency of the VisionFund Network through the continuing development of high quality Human Resources services and effective processes to support leadership development and the talent agenda, as well as governance.

  • Lead on Faith & Development Strategy to integrate our Christian Faith and Identity in the VisionFund Way in alignment with WV Our Promise and Strategic Imperative #5.

Governance:

  • Strengthening global teams to deliver world class services in Governance to support the Network identifying gaps, what needs to be standardized and implementing this and enhancing delivery.

  • Establish global standards and initiatives and serve MFIs in these areas by working with Regional teams and MFI boards.

  • Advise the President & CEO and Executive Leadership of VisionFund International and MFI Executives on governance strategy, development and effectiveness and leading on change management.

Team Leadership:

  • Nurture the spiritual and professional development of direct reports and team members.

  • Set clear individual staff goals with measurable targets.

  • Provide performance feedback and coaching to direct reports during the year and hold annual performance review and career development conversations.

  • Encourage staff to identify training and development courses and opportunities.

KNOWLEDGE, SKILLS & ABILITIES:

  • 10+ years HR leadership experience in a multi-national for-profit company or non-profit organization.

  • Undergraduate degree in Business, Employment Relations, Business Administration, Industrial Psychology (or international equivalent).

  • MBA and/or Masters of Human Resources (or international equivalent) preferred.

  • Cross-cultural life/work experience strongly preferred.

  • CIPD, SHRM or equivalent.

  • Fluency in verbal and written English, Spanish and or French an advantage

Strategic Leadership:

  • A high level capacity and demonstrated skill in setting vision, developing strategy on a broad scale in corporate governance, security and Faith & Development.

  • Strategic ability to influence direction of the organisation and the ability to implement this on a practical level. 
Broad experience in implementing global services in international organizations and ideally, in a network setting to diverse, dispersed, digital and dynamic teams.

  • A deep understanding of how to make change happen, and of organizational development and culture change. 
Demonstrable strategic, clear thinker and creative leadership, management and coordination skills in a global network setting. 
Intellectual curiosity, courage and independence. Decisive, with the courage to make tough calls.

Human Resources Skills and Experience:

  • A strong track record of strategic human resource management and substantial experience of leading international Human Resources teams and transformational change in business and HR.

  • Excellent assessor of talent and matching top performers to the jobs where they can add the most value.

  • Experience in leading and managing complex projects, including learning and organizational development, culture change, recruitment and succession, reward harmonization and employee relations.

  • Provide leadership to the VF Network in order to achieve the WV Partnership’s Staff and Organisational Wellbeing aspirations and outcomes through the L.E.A.D.E.R strategy (Leadership, Engagement, Accountability, Depth of Talent, Execution and Rigour).

Organization and Managerial Capability:

  • Strong resource, financial, planning, project and process management skills, gained in a complex environment. 
Huge capability for complex problem solving and good sense of diagnosing performance issues of the organisation.

  • Acuity and sensitivity to work in sync with the senior executives.

  • Experience of cross-functional management including international operations, support functions, engagement across a range of audience and disciplines.

  • A proven ability to build, motivate, facilitate and engage a team, and play a key part in the wider management of an organization, towards delivery of key goals.

  • The capacity to cohere passionate, experienced and independent individuals into a high performing and confident group, organization or movement.

  • Excellent communication, diplomacy, negotiation, influencing and conflict mediation skills and the ability to apply these across a range of diverse audiences.

  • Ability to represent organisation at the senior most levels and externally, including as a board member across the Network.

Work Environment:

  • The position requires ability and willingness to travel domestically and internationally up to 25 % of the time.

WVV Zonal Technical Program Officer - Livelihood - North 2

WORK CONTEXT / BACKGROUND:

World Vision is a Christian relief and development organisation working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, WVs work focuses on children, ensuring they are protected and their basic needs are met. WVV has a total income of around US$ 18,000,000 (FY17) with funding from 13 support countries in Europe, Asia, the Americas and Australia. Funding of WVV consists of sponsorship program funding (70%) and PNS/grants (30%). WVV employs about 420 staff, of which 99% are Vietnamese nationals.

Currently, World Vision Vietnam is implementing 39 Area Development Programmes (ADPs) which operate in 5 zones: North (Hung Yen, Hoa Binh, Hai Phong and Dien Bien), Yen Bai Tuyen Quang, Thanh Hoa, Central & Highlands (Quang Tri, Quang Nam Danang) and South (Quang Ngai, Binh Thuan, Ho Chi Minh, DakNong). From FY18, WVV adopts and implements the new operating model, therefore, the name of ADP will be changed to AP (Area Programme). WVVs APs usually focus within one administrative district of a province which populated by ethnic minority people with high rates of poverty. A uniqueness of WVVs Development Program Approach (DPA) is that AP team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis. Beside the APs, WVV is also implementing different Special and Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

In alignment with the three ministry strategic objectives, World Vision Vietnam implements three Technical Programs (TPs): Child Protection, Nutrition and Livelihoods. Technical Programmes are national or sub-regional level programmes implemented by World Vision in multiple geographic locations within a country. They employ evidence-based practices and models previously identified, defined and prioritised through a strategic process and documented in a Technical Approach (TA). TPs are designed to ensure National Offices (NOs) achieve World Visions mission, which includes the highest impact for the well-being of children, in accordance with relevant TA and NO strategic objectives.

Under each zone (6-8 APs), there are 3 Technical Program Officers: Nutrition/Child Protection/Livelihood and 1 Program Effectiveness (PE) Officer. The Technical Program Officer directly reports to Zonal Manager and has dotted line to the Technical Program Manager.

Under each AP, there are 6-8 staff, including 1 AP Manager, 1 Sponsorship Facilitator, 1 Finance Officer/Bookkeeper, 1 AP Coordinator and 2-4 Development Facilitators (DFs) who are in charge of all projects and program activities for around 2 assigned communes/wards in their AP (from assessment to planning, implementation, monitoring, evaluation and transition). DFs will be coached by the AP Manager programmatically and the Technical Program Officers technically.

PURPOSE OF POSITION:

- Provide technical support for the adaptation, implementation, monitoring and reporting of TP in the assigned zone and be accountable for the technical quality of the TP and cross cutting themes mainstreamed in the TP

- Provide technical expertise and support to improve capacity of the AP staff and partners in the assigned zone in order to effectively deliver the TP

- Advocate for the scaling-up of evidence based project models and multiply impact across different APs and provincial level.

- Contribute to ensure WV is a child safe organization through the implementation of the TP

MAJOR RESPONSIBILITIES

  1. Strategic Direction (Time spent: 10%)

    - Provide inputs from the field for development/ review, revision of respective Technical Approach, Technical Program, Area Program (AP) Plans and Project Models in Livelihood

    - Provide input to TP Manager and Specialists on developing and standardizing Technical Guidelines/Training Materials for the implementation of Project models

    - Consolidate and analyze the monitoring data to come up with appropriate findings and recommendations to improve the technical quality

    - Participate in the impact assessment/ operation research of Project Models

    - Provide inputs to TP level reports

    - Support AP/ZM/TP managers in exploring needs for further funding to address the burning problems faced by the children relating to Livelihood in order to propose these issues through Concept paper, proposals.

  2. Technical Support and Quality Assurance (Time spent: 40%)

    - Develop and implement technical working plan for designed zone

    - Assist the AP (Including AP manager and DFs) to develop annual POA which relevant to AP plan and in alignment with NO technical approach

    - Review AP Plans, annual POAs and project models of the designated APs to ensure its alignment with National Strategy, TA, and TP

    - Provide technical support for AP staff in the implementation of TP, addressing and finding solutions to TP issues

    - Facilitate periodic monitoring, supportive supervision and reflection at the APs in the zone to ensure the quality of the TPs implementation

    - Provide technical support for design, implementation and evaluation of grant/ PNS projects in designated zone

    - Consolidate, review and validate and analyze data from AP before sending to PE Officer for compiling zone Indicators

    - Support the AP team to ensure that assessment, monitoring and planning processes have active participation of the parents, community people, children and key project partners. This might include reviewing the process, documents of assessment & planning of the APs in the zone

    - Review all the annual reports of the APs in the zone and provide feedback for improvement

    - Support Technical Specialist and Technical Program Manager to standardize DME tools for baseline, monitoring and evaluation of the TP

    - Support zonal PEU Officer to introduce standard indicators and tools for baseline, monitoring and evaluation of the TP to the AP staff, so that these tools are disseminated to the local network for their use

    - Participate in the following key M&E activities scheduled by PEU in the designated zone which should include AP assessment, AP Design and AP Evaluation

    - Ensure that national KPIs related to Livelihood are reviewed, updated with accuracy periodically

    - Provide technical support for procurement and strategic sourcing (materials, consultants)

    - Manage project activities and budget for provincial level

    - Review and ensure accuracy and consistency of all LEAP 3 budget coding

    - Provide support to APs in implementation of Community-based Disaster Risk Management (CBDRM) and responding to climate change such as facilitating Community-based Disaster Risk Assessment (CBDRA), Community Disaster Preparedness Plan/Community-based Disaster Risk Reduction Plan (CDPP/CBDRRP)…

  3. Capacity Building (Time spent: 30%)

- Introduce the technical models to AP staff

- Provide technical guidance to district/commune partners on project models

- In consultation with TP Manager, Technical Specialist and AP Managers to facilitate capacity building activities including TOT training for AP technical resource persons for contextualization and follow-up

- In consultation with Technical Program Manager and Technical Specialist, AP Manager, Communication to document and share the best practices on Livelihood for the purpose of staff learning and development.

- Build and enhance capacity for local Rapid Response Teams (RRTs);

- Participate in building capacity with/for the NRRT

- Be ready for deployment to lead/join emergency responses (when requested)

4. Advocacy and Networking (Time spent: 20%)

- Build and nurture effective working relationship with technical departments at provincial level

- Document and disseminate evidences on the impact/ effectiveness of the relevant project models with the provincial level decision/policy makers for advocacy activities

- Work with APs and Zonal Manager to plan and allocate budget for advocacy activities at provincial level

- Implement and monitoring the outcomes of advocacy activities at provincial level while ensure the linkage between different levels

- Identify and raise emerging issues for advocacy

- Identify, document and share learnings, good practices, model from implementation for Technical Program Manager and Technical Specialist for purpose of advocacy and replication.

- Represent WVV at relevant forums, meetings, working groups and workshops relating to Livelihood in designated zone.

KNOWLEDGE SKILLS ABILITIES

  1. Education

    - Bachelors Degree in multi-disciplinary of economic social or community development/environment/ agriculture or related fields.

  2. Knowledge & Skills

  • Excellent interpersonal, organizational, time management, demonstrated leadership and good management ability.

  • Proven ability to provide coaching and deliver other capacity building activities.

  • Ability to provide supportive supervision to assure the interventionsquality.

  • Ability to document and share best practice for replication.

  • Good data analysis and reporting skills.

  • Conceptual understanding of and commitment to development work, especially Christian, child-focused, community-based development concepts, approaches and processes.

  • Ability to communicate and relate effectively with a diverse range of people (i.e. project beneficiaries, Government officials, project partners, WVV staff).

  • Good reading and report writing skills in Vietnamese and English.

  • Good computer skills (word processing, excel, power point & email).

  • Ability to work with a minimum of supervision, exercise judgment, meet deadlines and work under pressure.

  • Strong ability to speak, write and read in both English and Vietnamese.

  • Be willing to travel to the APs in designated zone.

  1. Experience

  • Experience in working with non-governmental organization.

  • Proven experience in managing community projects

  • Experience of and demonstrated ability to effectively network with a diverse range of multi-lateral, and government bodies;

  • Experience in monitoring and evaluating projects and ensuring that recommendations are implemented.

  1. Work Environment

  • Work with a different teams and communities to provide the technical support

  • Extensive travelling within the assigned zone (60% field based and 40% office based)

  • Work with minimum of supervision

  1. Core Capabilities

Achieving Capabilities:

Achieving quality results and service

Practicing accountability and integrity

Communicating information effectively

Self-Managing Capabilities:

Demonstrating Christ-centre life and work

Learning for growth and development

Maintaining work/life balance and effectiveness

Thinking Capabilities:

Thinking clearly, deeply and broadly

Understanding the Humanitarian Industry

Understanding World Visions mission and operations

Practicing innovation and creativity

Relational Capabilities:

Building collaborative relationships

Practicing gender and cultural diversity

Influencing individuals and groups

World Vision Vietnam is a Christian non-government organization. Applicants having working experience in a similar kind of organization will be an advantage.

Our contact details are:

People and Culture Department – Ms. Pham Ngoc Linh

World Vision International - Vietnam

Address: No. 444 Hoang Hoa Tham street, Tay Ho District, Hanoi.

Tel: 024. 39439920 (Ext:114)

We give equal opportunity to every candidate, regardless of religion, race and gender.

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities.

EMERGENCY RESPONSE ROSTER

*We have consolidated World Vision's Emergency Response Roster. If you have previously applied your information has been retained and is in our database; do not reapply.

*Answer all questions on the application to be considered for the Emergency Response Roster; country location to be determined based on response.

*If you do not meet minimum eligibility requirements, we invite you to support and help through prayer and donations.

World Vision’s Emergency Response Roster is comprised of highly experienced and vetted humanitarian aid professionals available for short term, medium term, and long term emergency response assignments with World Vision. This roster allows World Vision to more rapidly identify and hire for key positions in its humanitarian response offices.

If selected, eligible applicants will first be fully vetted and then approved for the Emergency Response Roster. As vacancies arise in our humanitarian offices, roster members will be considered for employment opportunities.

If you have the required experience and would like to work with us helping protect lives, restore dignity, and renew hope, we’d love to hear from you.

Minimum Eligibility Requirements for all Emergency Response Roster Positions:

  • 5+ years of cross cultural humanitarian emergency experience outside of your home country.

  • Minimum 2 years experience serving successfully in fragile or unstable environments.

  • Experience directly managing staff during humanitarian emergency responses.

  • Ability to work long hours in stressful environments with a variety of skilled professionals.

  • Demonstrated management of budgets in emergency response settings.

  • Willing to serve unaccompanied; most likely in a team house setting.

  • English proficiency; written and verbal.

  • Grant Acquisition Management experience in your personalized expertise.

  • Strong track record in developing good working relationships with governmental institutions and multilateral agencies.

Below are the World Vision Emergency Response Roster positions that are currently open and accepting applications. If a position matching your background and interests is not listed, we encourage you to check back often as a more appropriate roster position may be listed and accepting applications at that time.

When submitting your application to World Vision’s Emergency Response Roster, please indicate in your cover letter / application which roster position you would like to be considered for.

Director positions currently accepting applications (must have 5-7+ years’ in response leadership role):

  • Response Director

  • Operations Director

  • Programmes Strategy & Development Director

Manager/Specialist positions currently accepting applications (must have 5+ years’ related experience):

  • Communication and External Engagement Manager

  • Human Resources Manager

  • Support Services Manager

  • Finance Manager

  • Information Management Manager

  • Monitoring, Evaluation, Humanitarian Accountability & Learning (MEAL) Manager

  • Grant Acquisition and Management Manager

  • Cash Programming Manager/Specialist

  • Water, Sanitation and Hygiene (WASH) Manager/Specialist

  • Health Manager/Specialist

  • Mental Health and Psychosocial Support Manager/Specialist

  • Nutrition Manager/Specialist

  • Education in Emergencies Manager/Specialist

  • Livelihoods Manager/Specialist

  • Protection Manager/Specialist

  • Child Protection ManManager/Specialist

WVV AP Development Facilitator - Yen Binh AP, Yen Bai

World Vision is a Christian relief and development organization working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, World Vision’s (WV) work focuses on children, ensuring they are protected and their basic needs are met. WVV has a total income of around US$ 18,000,000 (FY18) with funding from 16 support countries in Europe, Asia, the Americas and Australia. Funding of WVV consists of sponsorship program funding (70%) and Private Non Sponsorship (PNS)/Grants (30%). World Vision International-Vietnam employs about 420 staff, of which 99% are Vietnamese nationals.

In 2018, World Vision Vietnam is implementing 37 Area Programs (APs) which operate in 5 zones: North 1 (Hoa Binh, Dien Bien), North 2 (Yen Bai, Tuyen Quang), North 3 (Hung Yen, Thanh Hoa, Hai Phong), Central (Quang Tri, Quang Nam, Danang) and South (Quang Ngai, Binh Thuan, Ho Chi Minh, DakNong). WVV’s APs focus within one administrative district of a province which usually populated by ethnic minority people with very high rates of poverty. A uniqueness of WVV’s AP approach and structure is that team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis. Beside the APs, WVV is also implementing different Special and Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

WVV’s Area Programs (AP) focus within one administrative district of a province which usually populated by ethnic minority people with very high rates of poverty. APs are mainly funded by sponsorship funds, and are a phased approach to development, involving clear and consistent assessment, design, implementation, reporting, monitoring and evaluation and reflection phases. Each AP is tailored to the needs of a specific community in alignment with WVV’s strategic priorities. WVV works closely with district and commune local authorities and local partners to implement program activities. A uniqueness of WVV’s AP approach and structure is that team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis.

Under each AP, there will be 6-8 staff, including one AP manager, one Sponsorship Facilitator, one Finance Officer/Bookkeeper, one AP Coordinator and 2-4 Development Facilitators (DFs) who are in charge of the management of all projects (assessment & planning, implementation, monitoring, evaluation and transition), and community engagement for the assigned communes/wards in their AP. For each zone (6-8 APs), there are 4 Zonal technical staff, including three Technical Program Officers (Nutrition, Child Protection, Livelihoods) and one Zonal Program Effectiveness Officer. DFs will be coached by the AP manager programmatically and the Zonal staff technically. One of the strengths of this structure is to allow better integration of the program toward Child Well Being Outcomes.

PURPOSE OF POSITION:

To serve as a catalyst, partnership broker, and builder of the capacity of local partners, facilitating the development process toward the improved and sustained well-being of children within their families and community, especially the most vulnerable children.

To manage the technical projects in assigned communes.

ROLE DIMENSIONS

Community Engagement and Sponsorship (Time spend: 50%)

Planning:

Facilitate partnering/ networking with and connections among different local stakeholders (formal and informal community groups, businesses, NGOs and local government agencies, etc.) to mobilize resources for the well-being of children.

Raise awareness of local partners and community in assigned commune on WV’s Christian identity and values, child focused and community based development approach

Facilitate capacity building for communities and local partners in AP planning and annual community review and planning

Facilitate AP planning activities at the assigned communes

Facilitate annual community review and planning at the assigned communes

Support communities and partners to develop and implement the community-based disaster preparedness plans

Monitoring:

Facilitate capacity building for communities and local partners in the assigned communes in shared monitoring

Facilitate shared monitoring activities and reports

Facilitate refection meetings with participation of communities

Facilitate annual program effectiveness/ PAF self-review and community based groups self-review

Child participation and protection:

Strengthen child clubs and children led community initiatives

Promote the use of child friendly tools such as photo voice, body map, river of life to increase child participation and voice in the community

Strengthen child protection committees in the assigned communes

MVC inclusion:

Facilitate capacity building for communities and local partners in MVC mapping

Facilitate the process of MVC mapping and updates

Utilize MVC mapping results for program planning and support – to make sure MVC are included and best benefiting from technical project interventions/ models

Document best practices, lesion learnt and MSC (Most Significant Change) stories of MVC and their families

Micro projects:

Strengthen community based groups in the assigned communes and build capacity for them in micro projects planning

Identify and engage communities and partners in micro projects

Facilitate the community based groups in development and implementation of micro projects

Facilitate community based groups in monitoring and reporting of micro projects.

Sponsorship integration:

Include RC in project activities and monitor participation and benefits of RC and their families

Coordinate the child registration and well-being monitoring of children, including RC in assigned communes, as per sponsorship standards through the SR volunteer network

Program Management in assigned communes (Time spend: 50%)

Implementation of Technical Models

Work closely with TPOs to introduce and build capacity for local partners on technical project models, guidelines, tools

Facilitate the implementation of technical models in alignment with the standard guidelines (cost norms) and tools

Work closely with TPO and technical local partners to facilitate the supportive supervision process in assigned communes to ensure technical quality of the project models

Mainstream CCT (CPPa, gender, disability, DRR, Faith and Development) in all project activities whenever appropriate

Document best practices and advocate for the replication of technical project models to larger scale

Monitor and report (ITT and narrative) on the progress of Technical Projects (monthly, semi-annually, annually)

Facilitate communities and partners to participate in the baseline survey and evaluation in assigned communes

Financial Management

Manage resources with integrity and stewardship, in compliance with WVV’s financial policies and procedures.

Coordinate procurement and strategic sourcing in assigned communes

KNOWLEDGE, SKILLS AND ABILITIES:

Education:

Bachelor degree, preferably in education, public health, community development, social work.

Knowledge & Skills:

Conceptual understanding of and commitment to development work, especially Christian, child-focused, community-based development concepts, approaches and processes.

Basic knowledge and understanding of key aspects of development work; including child protection, nutrition /health, livelihoods, resilience, advocacy, cross-cutting themes (e.g. gender, environment, disability, child participation).

Demonstrated capacity in project management, with conceptual understanding and required competency in DME functions (e.g. Facilitate monitoring processes with partners and community, analyze and interpret monitoring data).

Skills in facilitation of development processes, including organisation, mobilisation and influence of partners (especially at commune level) and partnering among different development partners.

Strong interpersonal skills and well-developed written and oral communications skills in Vietnamese.

Ability to think critically and reflect.

Ability to lead own learning and development

Fair English skill.

Solid computer skills in Word, Excel, PowerPoint and email.

Experience:

At least 2 years of work experience in community development.

Experience in program implementation, community mobilization and participatory approach

Experience in working with local stakeholders/partners.

Experience of working with children and ethnic minorities.

World Vision Vietnam is a Christian non-government organization. Applicants having working experience in a similar kind of organization will be an advantage.

Our contact details are:

People and Culture Department – Ms. Vu Bao Ngoc

World Vision International - Vietnam

Address: No. 444 Hoang Hoa Tham street, Tay Ho District, Hanoi.

Tel: 024. 39439920 (Ext:142)

We give equal opportunity to every candidate, regardless of religion, race and gender.

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities.

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