Center Supervisor - Arsal (Bekaa)

PURPOSE OF POSITION

We are seeking a very dynamic and well-organized person to supervisor ECE and PSS staff in the centres/schools as applicable. WV is currently adjusting its approach, thus the programming will mainly be focused on Early Childhood Education, Psychosocial support (in some centres), in addition to some youth activities. Depending on the sites, some will have all 3 components, while others will only have ECE. This will very much depend on the funding and on the agreement made with the centre or school. We will be looking at growing these programming further while relying on the support of the centre supervisors.

MAJOR RESPONSIBILITIES:

ROLE DIMENSION / DESCRIPTION

End Results Expected

TIME SPENT

1- Facilitate project’s implementation

Projects activities are implemented as per the developed action plan

60%

Monitoring & Supervision

  • Monitor time, attendance and leave request for completeness and accuracy of supervised employees. Confer with staff as needed, regarding regular and punctual attendance.

  • Establish and maintain work schedules that meet program goals and objectives

  • Recognize and share teacher’s accomplishments and foster positive staff morale. Provide appropriate feedback and support to enhance job performance.

  • Communicate emerging educational and CP issues to the project coordinator on an ongoing basis, and submit regular monitoring report summarizing the updates in the centre.

  • Submit all reports in a timely manner. Follow through on insufficient progress on performance standard compliance.

Education Operations:

  • Assure quality educational and child protection services by regularly observing classrooms, providing feedback, providing early childhood education and psychosocial resources information and guidance to staff.

  • Document activities. : Provide teachers with educational resources; helping teacher’s problem solve and develop strategies that help children improve their learning outcomes.

  • Provide ongoing support for improving the educational programming ensuring that all implementation practices are developmentally appropriate.

  • Support teachers in the collection and input of child outcomes data three times a year. Work with Director of Child Development to analyse reports and plan for program improvement based on outcomes data.

  • Communicate effectively by checking in with teachers on a daily basis to troubleshoot and evaluate needs, facilitate centre education staff meetings, provide written materials

  • Work with the Project Coordinator in developing partnerships with local community organizations/agencies who can further the educational opportunities of the children.

  • Find substitutes for classrooms to maintain required ratios at all times. Substitute in the classroom if other subs cannot be found.

  • Support teachers in the implementation of developmental screenings, home visits and conferences

  • Participate in program planning by offering suggestions for improvements, engaging in discussions, planning and implementing new directions.

  • Identify needed materials, equipment and supplies to enable staff to complete their job responsibilities.

  • Submit all receipts and purchasing documentation to the project coordinator

Development:

  • Develop professional development plans for site staff and monitor progress.

  • Assist staff in the identification of resources to support professional development needs, including information, training, activities, community resources, etc.

  • Regularly observe in classrooms, review children’s files and team with teachers to assess and support curriculum implementation. Assist in supervising and training classroom substitutes and volunteers

  • Review and monitor weekly lesson plans in advance of implementation and provide feedback.

II- Ensure children’s safety and protection

Children attending the activities are protected and safe

15%

  • Work in compliance with and respect of the principles of Child Protection and confidentiality, working with refugee and host communities with sensitivity

  • Identify key protection threats affecting the children and raise them to the centre supervisor.

  • Identify safety issues and follow-up with the centre supervisor on the safety and security of the chosen locations

  • Inform the Center Supervisor about any health issues that could arise among children

  • Identify children requiring case management and ensure safe referral to case management agencies or service providers.

III- Handle tracking, reporting on activities and filing

Progress reports are done and submitted as per the required deadline

20%

  • Assist in the closing of files by ensuring that all child development information is complete and organized according to the file checklist.

  • Attend all meetings as required, both individual and group. Identify and attend meetings, conferences, and trainings which relate to job description and promote professional development.

  • Collect data on the activities organized and ensure that all the relevant forms are duly filled

  • Ensure all project means of verifications (MOV) including registration sheets, attendance sheets, SDQs, evaluation documents… are in place.

  • Support the PSS and ECE caregivers in administering Ages and stages Questionnaires (ASQ) and School readiness test (SRT) at the beginning and the end of each cycle

  • Enter all project related MOV into the system.

4- Perform other duties as required

5%

Safety and Security responsibilities

  • Responsible of own security and actively contribute to a positive security culture

  • Abide by the security policies and procedures and report any incidents or breaches to line manager and / or security manager

HEA responsibilities:

  • Be aware of the emergency procedures in a response and ensure that necessary preparedness measures have been implemented after coordination with Project manager

Other duties:

  • Attend and participate in weekly reporting and planning meetings to ensure adherence to standards of care, quality PSS and referrals, and reporting requirements are followed

  • Attend and participate in local and international training and capacity building events as needed

  • Attend and participate in spiritual nurture events and other organizational events

Total time spent

100%

KNOWLEDGE, SKILLS AND ABILITIES

  • Bachelor degree in early childhood education or advanced degree in any field related to social development related field, (kindergarten studies, psychology, sociology, specialized education or social animation)

  • At least one year work experience in implementing educational, recreational activities, psychosocial activities with children

  • Capable of dealing with children who have experienced war distress (education in emergency preferable

  • Knowledge on Child Protection and Psychosocial Support Programs

  • Excellent organization and time management skills

  • Ability to work flexible schedule,

  • Good interpersonal skills and ability to create and work as a team.

  • Demonstrated understanding of working with children and particularly vulnerable children

  • Knowledge of English

  • Computer proficiency

  • Driving license holder

Local Coordinator - Vlore

Position: Local Coordinator

Work location:Vlore

Deadline of applications: 20 March 2019

Type: Fixed term, Full-Time

Purpose of position

The purpose of this position is to contribute to the planning, development and implementation of the project: “Returnees reintegrate and reinvest within country” - REINVEST Project funded by GIZ. The local coordinator will develop, establish and maintain project management standards and procedures. Is responsible for developing the project timeline and implementation plan as well as coordinating the resources necessary to successfully complete the project in the respective municipality. This includes providing project support in the coordination, monitoring, reporting, and documentation of project activities as well as working with key people such as the Team Leaders and Project Manager. Acts as a liaison person between all project parties.

Major Responsibilities

Project Planning and Implementation

  • Responsible for the implementation with quality and in due time of the project activities (work with professionals, families and children).

  • Designs and coordinates the calendar of activities in the municipality together with the municipality staff, other key stakeholders and the Project Manager.

  • Performs all financial expenses in the activities of the project in the respective municipality, the relevant financial packages as well as keeps and follows up on financial expenses based on the relevant budget and guidance of Project Manager and finance staff.

  • Recruits, manages and coaches Children Club Leaders.

  • Supports the procurement department on the necessary procedures related to the project implementation.

  • Participate proactively in relevant events organized in the framework of the project in the municipality of work and in relevant meetings organized by other stakeholders;

  • Share the gained learning regarding migration and socio-economic issues with the Project Manager.

Project Monitoring

  • Responsible for the implementation of the monitoring plan of the project and the respective documentation in the specific region, by gathering and keeping regular data developed by Ministry Quality team.

  • Monitor, track, and report the status and deliverables against plans and schedules.

  • Follow-up and track responses and submissions of required documents to team leaders and project manager.

  • Maintain and update project plans and monitoring tools.

  • Contributes to ensuring that the project activities are delivered within scope, time and budget.

  • Provide monthly information to team leaders for each component progress.

Partnering and Coordination

  • Ensure local level government representatives engagement in activities;

  • Responsible to work with other stakeholders to resolve issues around project budget, resources, conflicting priorities, schedules, etc.

  • Identify and assess business risks; propose mitigation plans; identify, track and escalate issues as appropriate

  • Enable and facilitate networking and connection with relevant stakeholders, partners and community in an integrated and efficient manner.

  • Assist stakeholders and community partners to identify and mobilize community resources needed for project implementation

  • Actively participate in feedback, reflection and learning activities.

Required Knowledge, skills and abilities

  • Degree in social science, or related subjects to development and/or social work

  • Minimum 5 years of relevant work experience in coordinating projects in the specific municipality

  • Previous work experience with children and youth affected by migration or similar topic

  • Excellent organizational, analytical, and oral and written communication skills in Albanian and English.

  • Computer literacy; Strong computer skills including Word, Excel, PowerPoint.

  • B-category driving license. Minimum of three years active driving experience.

Preferred Skills, Knowledge and Experience

  • Working experience with projects and/or community.

  • Good understanding of community development.

  • Experience in networking with different stakeholders.

Note: While we appreciate all applications received, only those selected for the next phase of recruitment process will be contacted.

WVV Zonal Technical Program Officer - Livelihood - North 2

WORK CONTEXT / BACKGROUND:

World Vision is a Christian relief and development organisation working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, WVs work focuses on children, ensuring they are protected and their basic needs are met. WVV has a total income of around US$ 18,000,000 (FY17) with funding from 13 support countries in Europe, Asia, the Americas and Australia. Funding of WVV consists of sponsorship program funding (70%) and PNS/grants (30%). WVV employs about 420 staff, of which 99% are Vietnamese nationals.

Currently, World Vision Vietnam is implementing 39 Area Development Programmes (ADPs) which operate in 5 zones: North (Hung Yen, Hoa Binh, Hai Phong and Dien Bien), Yen Bai Tuyen Quang, Thanh Hoa, Central & Highlands (Quang Tri, Quang Nam Danang) and South (Quang Ngai, Binh Thuan, Ho Chi Minh, DakNong). From FY18, WVV adopts and implements the new operating model, therefore, the name of ADP will be changed to AP (Area Programme). WVVs APs usually focus within one administrative district of a province which populated by ethnic minority people with high rates of poverty. A uniqueness of WVVs Development Program Approach (DPA) is that AP team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis. Beside the APs, WVV is also implementing different Special and Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

In alignment with the three ministry strategic objectives, World Vision Vietnam implements three Technical Programs (TPs): Child Protection, Nutrition and Livelihoods. Technical Programmes are national or sub-regional level programmes implemented by World Vision in multiple geographic locations within a country. They employ evidence-based practices and models previously identified, defined and prioritised through a strategic process and documented in a Technical Approach (TA). TPs are designed to ensure National Offices (NOs) achieve World Visions mission, which includes the highest impact for the well-being of children, in accordance with relevant TA and NO strategic objectives.

Under each zone (6-8 APs), there are 3 Technical Program Officers: Nutrition/Child Protection/Livelihood and 1 Program Effectiveness (PE) Officer. The Technical Program Officer directly reports to Zonal Manager and has dotted line to the Technical Program Manager.

Under each AP, there are 6-8 staff, including 1 AP Manager, 1 Sponsorship Facilitator, 1 Finance Officer/Bookkeeper, 1 AP Coordinator and 2-4 Development Facilitators (DFs) who are in charge of all projects and program activities for around 2 assigned communes/wards in their AP (from assessment to planning, implementation, monitoring, evaluation and transition). DFs will be coached by the AP Manager programmatically and the Technical Program Officers technically.

PURPOSE OF POSITION:

- Provide technical support for the adaptation, implementation, monitoring and reporting of TP in the assigned zone and be accountable for the technical quality of the TP and cross cutting themes mainstreamed in the TP

- Provide technical expertise and support to improve capacity of the AP staff and partners in the assigned zone in order to effectively deliver the TP

- Advocate for the scaling-up of evidence based project models and multiply impact across different APs and provincial level.

- Contribute to ensure WV is a child safe organization through the implementation of the TP

MAJOR RESPONSIBILITIES

  1. Strategic Direction (Time spent: 10%)

    - Provide inputs from the field for development/ review, revision of respective Technical Approach, Technical Program, Area Program (AP) Plans and Project Models in Livelihood

    - Provide input to TP Manager and Specialists on developing and standardizing Technical Guidelines/Training Materials for the implementation of Project models

    - Consolidate and analyze the monitoring data to come up with appropriate findings and recommendations to improve the technical quality

    - Participate in the impact assessment/ operation research of Project Models

    - Provide inputs to TP level reports

    - Support AP/ZM/TP managers in exploring needs for further funding to address the burning problems faced by the children relating to Livelihood in order to propose these issues through Concept paper, proposals.

  2. Technical Support and Quality Assurance (Time spent: 40%)

    - Develop and implement technical working plan for designed zone

    - Assist the AP (Including AP manager and DFs) to develop annual POA which relevant to AP plan and in alignment with NO technical approach

    - Review AP Plans, annual POAs and project models of the designated APs to ensure its alignment with National Strategy, TA, and TP

    - Provide technical support for AP staff in the implementation of TP, addressing and finding solutions to TP issues

    - Facilitate periodic monitoring, supportive supervision and reflection at the APs in the zone to ensure the quality of the TPs implementation

    - Provide technical support for design, implementation and evaluation of grant/ PNS projects in designated zone

    - Consolidate, review and validate and analyze data from AP before sending to PE Officer for compiling zone Indicators

    - Support the AP team to ensure that assessment, monitoring and planning processes have active participation of the parents, community people, children and key project partners. This might include reviewing the process, documents of assessment & planning of the APs in the zone

    - Review all the annual reports of the APs in the zone and provide feedback for improvement

    - Support Technical Specialist and Technical Program Manager to standardize DME tools for baseline, monitoring and evaluation of the TP

    - Support zonal PEU Officer to introduce standard indicators and tools for baseline, monitoring and evaluation of the TP to the AP staff, so that these tools are disseminated to the local network for their use

    - Participate in the following key M&E activities scheduled by PEU in the designated zone which should include AP assessment, AP Design and AP Evaluation

    - Ensure that national KPIs related to Livelihood are reviewed, updated with accuracy periodically

    - Provide technical support for procurement and strategic sourcing (materials, consultants)

    - Manage project activities and budget for provincial level

    - Review and ensure accuracy and consistency of all LEAP 3 budget coding

    - Provide support to APs in implementation of Community-based Disaster Risk Management (CBDRM) and responding to climate change such as facilitating Community-based Disaster Risk Assessment (CBDRA), Community Disaster Preparedness Plan/Community-based Disaster Risk Reduction Plan (CDPP/CBDRRP)…

  3. Capacity Building (Time spent: 30%)

- Introduce the technical models to AP staff

- Provide technical guidance to district/commune partners on project models

- In consultation with TP Manager, Technical Specialist and AP Managers to facilitate capacity building activities including TOT training for AP technical resource persons for contextualization and follow-up

- In consultation with Technical Program Manager and Technical Specialist, AP Manager, Communication to document and share the best practices on Livelihood for the purpose of staff learning and development.

- Build and enhance capacity for local Rapid Response Teams (RRTs);

- Participate in building capacity with/for the NRRT

- Be ready for deployment to lead/join emergency responses (when requested)

4. Advocacy and Networking (Time spent: 20%)

- Build and nurture effective working relationship with technical departments at provincial level

- Document and disseminate evidences on the impact/ effectiveness of the relevant project models with the provincial level decision/policy makers for advocacy activities

- Work with APs and Zonal Manager to plan and allocate budget for advocacy activities at provincial level

- Implement and monitoring the outcomes of advocacy activities at provincial level while ensure the linkage between different levels

- Identify and raise emerging issues for advocacy

- Identify, document and share learnings, good practices, model from implementation for Technical Program Manager and Technical Specialist for purpose of advocacy and replication.

- Represent WVV at relevant forums, meetings, working groups and workshops relating to Livelihood in designated zone.

KNOWLEDGE SKILLS ABILITIES

  1. Education

    - Bachelors Degree in multi-disciplinary of economic social or community development/environment/ agriculture or related fields.

  2. Knowledge & Skills

  • Excellent interpersonal, organizational, time management, demonstrated leadership and good management ability.

  • Proven ability to provide coaching and deliver other capacity building activities.

  • Ability to provide supportive supervision to assure the interventionsquality.

  • Ability to document and share best practice for replication.

  • Good data analysis and reporting skills.

  • Conceptual understanding of and commitment to development work, especially Christian, child-focused, community-based development concepts, approaches and processes.

  • Ability to communicate and relate effectively with a diverse range of people (i.e. project beneficiaries, Government officials, project partners, WVV staff).

  • Good reading and report writing skills in Vietnamese and English.

  • Good computer skills (word processing, excel, power point & email).

  • Ability to work with a minimum of supervision, exercise judgment, meet deadlines and work under pressure.

  • Strong ability to speak, write and read in both English and Vietnamese.

  • Be willing to travel to the APs in designated zone.

  1. Experience

  • Experience in working with non-governmental organization.

  • Proven experience in managing community projects

  • Experience of and demonstrated ability to effectively network with a diverse range of multi-lateral, and government bodies;

  • Experience in monitoring and evaluating projects and ensuring that recommendations are implemented.

  1. Work Environment

  • Work with a different teams and communities to provide the technical support

  • Extensive travelling within the assigned zone (60% field based and 40% office based)

  • Work with minimum of supervision

  1. Core Capabilities

Achieving Capabilities:

Achieving quality results and service

Practicing accountability and integrity

Communicating information effectively

Self-Managing Capabilities:

Demonstrating Christ-centre life and work

Learning for growth and development

Maintaining work/life balance and effectiveness

Thinking Capabilities:

Thinking clearly, deeply and broadly

Understanding the Humanitarian Industry

Understanding World Visions mission and operations

Practicing innovation and creativity

Relational Capabilities:

Building collaborative relationships

Practicing gender and cultural diversity

Influencing individuals and groups

World Vision Vietnam is a Christian non-government organization. Applicants having working experience in a similar kind of organization will be an advantage.

Our contact details are:

People and Culture Department – Ms. Pham Ngoc Linh

World Vision International - Vietnam

Address: No. 444 Hoang Hoa Tham street, Tay Ho District, Hanoi.

Tel: 024. 39439920 (Ext:114)

We give equal opportunity to every candidate, regardless of religion, race and gender.

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities.

Chief of Party - WV Malawi

*Position is contingent to funding and donor approval.

PURPOSE OF POSITION:

The Determined, Resilient, Empowered, AIDS-free, Mentored and Safe (DREAMS) Adolescent Girls and Young Women (AGYW) services and HIV case finding COP shall provide overall leadership, strategic vision and direction, program management and oversight, and will serve as principal liaison to USAID and national Ministry of Health (MoH) staff.

COP will have overall responsibility for coordination of all project activities and staff. S/he will be responsible for technical leadership and administrative oversight of the program and will serve as the principal institutional liaison to the donor and local government entities.

The COP shall have a keen understanding of the unique political dynamics and work carefully and collaboratively to support the various entities in Malawi.

S/he will manage a team of senior staff, sub-recipients, and engagement with stakeholders and ensure quality, timeliness, and efficiency of all products and activities generated under the grant. The CoP is expected to have strong leadership qualities and depth and breadth of technical and management expertise.

S/he also provides strategic leadership and supervision of sub-grantees and sub-contractors while ensuring the security, feasibility, and sustainability of the program and contribution to Child wellbeing outcomes.

KEY RESPONSIBILITIES:

  • Manage proactive and responsive relationship with grant donor in close collaboration with World Vision National Office staff.

  • Direct and oversee grant implementation, ensuring that all strategic objectives are met through proper design, staffing, implementation and quality assurance.

  • Research new funding opportunities and develop and write funding proposals, if second phase of the grant or cost extension is planned.

  • Supervise a team of senior level international and national staff with skills across a diverse set of technical areas.

  • Ensure proper technical capacity of staff to manage complex donor-funded projects.

  • Lead grant staff and short-term consultants.

  • Establish and maintain effective project reporting, evaluation, and communication systems. Submit timely accurate and professional reports that meet donor requirements.

  • Manage grant/project budget within approved spending levels and ensure accurate and timely financial reports to donors and SO staff.

  • Ensure grant/project expenses are reasonable, allocated as per assigned budget, prudent and spent in accordance with donor rules and regulations to ensure low risk audits.

  • Liaise with local government officials, local communities, donor representatives and other stakeholders as appropriate.

  • Consistently look for more effective and efficient implementation methods and opportunities to increase impact.

  • Participate and conduct on-going lessons learned with key staff and partners/sub-grantees.

  • Liaise with local government officials, local communities, donor representatives and other stakeholders as appropriate.

  • Participate, lead NGO – donor forum to represent WV, the project, and seek cooperation for joint advocacy opportunities.

  • Escalate grant management issues early and openly; resolve grant management issues quickly and fully.

  • Provide spiritual leadership to the grants team. Attend and participate in weekly chapel services and daily devotional meetings.

  • Serve as primary liaison to USAID, local and national governmental authorities, local NGOs, community organizations, Facilitate learning of best practices on program’s technical areas and other donor organizations.

  • Provide vision and strategic technical leadership for the project.

  • Close cooperation with NO GAM lead for implementation of the GAM objectives as well as close collaboration within the NO GAM Unit on donor positioning, lessons learned, grant health and quality improvements.

  • Establish clear and frequent communication regarding program progress and oversight management with the donor.

KNOWLEDGE, SKILLS & ABILITIES:

  • A Master’s degree or higher in a relevant discipline; an advanced degree in a clinical or public health discipline (medicine, nursing, epidemiology) is preferred.

  • At least 5 years of senior-level experience leading large-scale, complex HIV and/or public health programs, including supervision of technical staff, preferably in East and Southern Africa.

  • An additional 10 years of progressively increasing responsibility working in HIV prevention, family planning/reproductive health or related fields internationally, preferably in sub-Saharan Africa. Specific experience working with HIV testing and SRH service delivery preferred.

  • Demonstrated ability to establish professional relationships and to work collaboratively with host government agencies, donors, civil society and CBOs.

  • Strong leadership, communication and interpersonal skills, including ability to develop and communicate a common vision to diverse partners and foster collaboration across a multi-disciplinary team.

  • Prior experience managing PEPFAR and/or USAID-funded agreements or contracts.

  • Proven ability to manage technical assistance teams.

  • Knowledge of and familiarity with international assistance program requirements, preferably USAID and/or other funding agencies (Global Fund and other multilateral agencies); their policies and regulations.

  • Keen understanding of the unique political dynamics of the country and ability to work carefully and collaboratively to maintain productive relationships with the various government entities in Malawi.

  • Proven ability in the management of large integrated grant-funded projects in developing countries.

  • Familiarity with USAID programs, their history and their development; mastery of USAID regulations governing such programs.

  • Ability to integrate teams of professionals around common goals.

  • Demonstrated accomplishment in working with host-country professionals, ministries and with donor colleagues in country.

  • Strong presentation and report writing skills.

  • Experience of leading large and diverse teams.

  • Experience in leading and managing large grants in a complex environment.

  • Experience as a CoP or senior expert advisor required.

  • Experience managing sub grants and contracts under grants for complex projects.

  • Fluency in English and the relevant other UN language, if it is officially used in the country.

  • Professional licenses, as required in the field and by the donor.

Preferred Skills, Knowledge and Experience:

  • Experience in managing inter-agency consortiums is preferred.

Work Environment/Travel:

  • Be prepared to travel to implementation sites and regional, global meetings as required.

Instructional Designer

PUPRPOSE OF POSITION:

This position is responsible for designing and developing e-learning modules and classroom training materials. This includes the full cycle of instructional design from needs assessment and analysis, design, programming, modifying, testing and ensuring quality of the technology-based education tools and materials that meets the guidelines and specific needs of the Global Grants community. This position will also recommend appropriate technology-based tools that will meet the learning needs.

KEY RESPONSIBILITIES:

  • Transforms storyboards into effective web-based tutorials.

  • Ensures that the multimedia web-based developed are compatible with client’s learning management systems.

  • Supports the design process by contributing ideas from conception to production of graphics and other design deliverables.

  • Creates concepts, images, layouts and animations for various learning solutions and presentation materials.

  • Performs assigned tasks in accordance with established quality standards and procedures.

KNOWLEDGE, SKILLS & ABILITIES:

  • Bachelor’s degree in Multimedia Arts, Information Technology or anything similar, or equivalent work experience.

  • Must be proficient in using any of the eLearning tools such as Adobe Captivate and Articulate 360 or Elucidat.

  • Must have knowledge in other graphic tools like Adobe Photoshop and Illustrator.

  • Experience in developing web-based courses and e-Learning deployment is an advantage.

  • Ability to translate between business requirements and functional / technical specifications.

  • Has an eye for detail.

  • Is a good team player and can work under minimum supervision.

  • Minimum of 2-3 years work experience in doing web-based tutorials as an eLearning Developer.

  • Has experience working in a multi-cultural environment.

  • Fluent in general and business English language - written and verbal.

Preferred Skills, Knowledge and Experience:

  • Training of Trainers (can be completed as part of onboarding).

  • Gateway to Grants (can be completed as part of onboarding).

  • HEAT Training (can be completed as part of onboarding).

  • Knowledge and experience on video and audio production and editing.

  • Has experience in working with people from different levels and functions in the organization.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 5% (1-2 trips per year) of the time.

Program Officer

Position: Program Officer

PURPOSE OF POSITION

The World Vision Syria Country Office, based in Jordan/Amman is seeking a qualified and highly motivated Program Officer to support the Grant Acquisition and Management team. Under the lead of the Senior Program Officer/ GAM Manager the PO will support in the planning funding, implementation, evaluation and reporting of respective program operations. This PO position will focus heavily on proposal coordination and design, as well as ensuring regular project reporting and donor compliance. It will also include donor/SO/partner engagement and information management.

MAJOR RESPONSIBILITIES

Grants Acquisition

  1. Coordinate project design, implementation, and evaluation with all relevant staff, using the defined processes.

  2. Develop concept papers and prepare proposals to major donors, in coordination with technical specialists, finance and procurement staff and SOs.

  3. Monitor funding status for each sector of the program to identify possible funding gaps and ensure smooth transitions from one grant to the next.

  4. Obtain funding for program’s unfunded sections by identifying grants.

Grants Management

  1. Prepare monthly, annual and end-of-project narrative reports, newsletters, situational reports and other reports as necessary.

  2. Link with the operations and finance departments to ensure the compiling/collating of major donor management reports.

  3. Monitor program's progress ensuring goals and objectives are achieved and non-financial grant requirements are adhered to.

  4. Ensure that program implementation is in line with the principles of the Red Cross Code of Conduct, SPHERE standards and relevant WV internal standards and policies.

  5. Provide program update to key WV support offices and the regional office.

  6. Support Grant Managers and DME to implement technical and managerial evaluations as required.

Partnership & External Relations

  1. Develop and maintain strong relationships and information sharing with Support Office representatives.

  2. Participate in joint agency assessments, task-force teams, workshops, clusters, etc.

  3. Support the programs team to identify potential partners to work with and through in projects.

  4. Ensure alignment with WV’s established external engagement, GAM, partnering steps, and response strategies.

  5. Assist the Response Manager and Programme Manager with representation of WV and networking with NGOs and local donor delegations.

Information Management

  1. Implement and regularly update pre-identified Management information systems incl., Sitreps beneficiary reporting, etc.

  2. Update and maintain HORIZON database

  3. Proactively gather information from relevant cluster partners, UN agencies and other organisations which may be of use world vision for informing decisions

  4. Provide information management services to support population data management activities including population estimation, information flows from established systems, movement tracking, standard-setting/promotion and dissemination.

Strategy Development & Other Assist in annual operating plan preparation including: design, needs assessment, proposal writing, marketing, evaluation and reporting.

Other Responsibilities

HEA

Be aware of the emergency procedures in a response and ensure that necessary preparedness measures have been implemented

Security Measures

  • Be familiar with WV security plan

  • Follow security policies, rules, procedures and instructions

  • Follow WVI policies for prog/proj security management

  • Represent WV in an appropriate and professional manner

  • Contribute to a healthy team spirit and team work

  • Adhere to WV Child Protection policy and standards and stay committed to WV vision statement and core values;

  • Perform other relevant tasks assigned by the direct supervisor;

KNOWLEDGE, SKILLS AND ABILITIES

  • Bachelors degree in Social Sciences, International Development, International Relations or related field.

  • Masters degree in Social Sciences, International Development, International Relations or related field. (Preferred)

  • Experience in large scale humanitarian emergencies

  • Understanding of project design and proposal writing.

  • Basic understanding of the workings of major donors, such as USAID, UN, CIDA, Aus Aid etc.

  • Good understanding of World Vision and Sphere relief standards, as well as the Red Cross and NGO Code of Conduct.

  • Strong capacity building and facilitation skills

  • Ability to complete tasks in a timely manner.

  • Ability to pursue thoroughness and appropriate attention to detail.

  • Ability to express self clearly in all forms of writing.

  • Ability to identify gaps, trends, priorities and key issues.

  • Ability to describe key aspects and issues of relief, development and advocacy.

  • Ability to maintain strong links with major NGO’s, donors and government agencies.

  • Ability to explain WV’s work in relation to issues of poverty, power, justice and peace.

  • Ability to respect and relate appropriately to people of other faiths.

  • Ability to build and maintain strong relationships

  • Ability to interpret and present information with influence and impact.

  • Self-starter who can work independently under pressure

  • Completed a recognised personal security course in the past 3 years

  • Knowledge of WV’s field operations, either in the relief or development context.

  • Cross-cultural sensitivity, flexible world view, emotional maturity and physical stamina

  • Ability to manage work life and work without supervision

  • Ability to work in and contribute to team building environment

  • Ability to maintain performance expectations in psychologically stressful environments and physical hardship conditions with limited resources

WVV People & Culture Officer

WORK CONTEXT / BACKGROUND:

World Vision is a Christian relief and development organization working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, WV’s work focuses on children, ensuring they are protected and their basic needs are met. WVV has a total income of around US$ 19,000,000 (FY18) with funding from 14 support countries in Europe, Asia, the Americas and Australia. Funding of WVV consists of sponsorship program funding (70%) and PNS/grants (30%). WVV employs about 440 staff, of which 99% are Vietnamese nationals.

Currently, World Vision Vietnam is implementing 37 Area Programmes (APs) which operate in 5 zones: North 1 (Hoa Binh, Dien Bien), North 2 (Yen Bai, Tuyen Quang), North 3 (Hung Yên, Thanh Hoa, Hai Phong), Central (Quang Tri, Quang Nam, Danang) and South (Quang Ngai, Binh Thuan, Ho Chi Minh, DakNong). WVV’s APs focus within one administrative district of a province which usually populated by ethnic minority people with very high rates of poverty. A uniqueness of WVV’s AP approach and structure is that team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis. Beside the APs, WVV is also implementing different Special and Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

There are 7 members in P&CD team, including P&C Director and six P&C Officers. Each P&C Officer is are charge of all P&C functions in their assigned regions and provide overall expertise in specific functions for P&C department.

PURPOSE OF POSITION:

To undertake all P&C functions in the assigned zone including Employment, Recruitment, Performance Management, Training and Development, Staff Engagement and P&C information management with minimum supervision and support from P&C director;

To provide overall expertise in the functions of Compensation and Benefits, Performance Management, Employee Relations to ensure compliance with Partnership P&C standards and undertake continuous improvement in quality and effectiveness;

To support the P&C Director in various aspect of day-to-day operations of PnC department, ensuring continuous improvement in quality and effectiveness of people management strategies;

KEY RESPONSIBILITIES:

1. Recruitment

Facilitate the multi-year and annual workforce planning to understand current and future staffing needs in alignment with strategic directions and operating plans, then define appropriate recruitment, retention and downsizing strategies.

Facilitate the standard recruitment processes (including reviewing JDs/TOR; advertising vacancies on different channels including social media and professional networks; screening; shortlisting; interviewing using competency based behavioral and situational interviewing techniques, preparing written test and organizing fieldtrip with job shadowing assignments; checking references; proposing job offer and preparing employment contracts) in an effective, timely, fair and transparent manner to select qualified candidate for the job.

2. Employment and Employee Relations

Coordinate onboarding/ orientation process for new hires and ensure all the new hires have good understanding of and subscribe to WVV’s ethos, core values; understand WV’s approaches, policies, procedures, strategies and operations to perform their job.

Facilitate separation process in compliance with WV’s Policies, procedures and labor law.

Facilitate staffing changes (promotion, new appointment, relocation, additional responsibility, secondment, etc.) in consultation with relevant line manager and technical staff.

Update all staff changes in the assigned zone to relevant partners including Social Insurance Department, Personal Health and Accident Insurance Provider and Labor Management Agency in an accurate and timely manner.

Administer Personal Income Tax, insurance claims and other benefits (absences, health check-up, etc.) for staff in the assigned zone in compliance with relevant laws, regulations and HR policies

Handle staff grievances and disciplinary action processes in consultation with the P&C Director and line managers following Vietnam Labor Law, HR policy of WVV and WV principles on Employee Relations.

3. Performance Management

Provide ongoing support to line managers and individual staff to implement the Partnering for Performance (WV’s performance management approach and process) for all staff.

This includes providing ongoing coaching and support to line managers and individual staff to ensure that performance and development goals are SMART, contributing to team objectives and WVV’s Strategic Implementation Plans.

Support the development of individual development plans in collaboration with line managers and employees.

Equip line managers with relevant skills to inspire high performance, support career development and address poor performance in a timely and professional manners.

Recognize staff for their additional efforts/ contribution and outstanding performance in a timely and appropriate manner.

4. Staff Care and Employee Engagement

In collaboration with line managers, create and maintain a conducive working environment where staff enjoy wellbeing as well as are highly motivated to make valuable contribution to the organization.

Administer the engagement survey (Our Voice Survey) to get feedback from staff on the organizational and staff well-being and implement and/or coordinate follow-up actions to improve the result for the assigned zone

Support line managers in change communication, identification of Innovators and Early adaptors for change, and in motivating and implementing the change.

Coordinate spiritual nurture activities for the assigned zone as appropriate to the context of Vietnam.

5. PnC Information Management

Record all employee information and recruitment processes on Our People in a timely and accurate manner.

Generate queries, analyses and use data on Our People to inform PnC related recommendations/ decisions.

Record all employee information properly in hard and soft copies, including personal documents, contracts and appendices, policies sign-off, performance and training records, etc.

Prepare P&C monthly reports, payroll and other updates in a timely and accurate manner.

Provide statistics of the assigned zone as required

6. Leadership Development and Succession Planning

Assess and identify competency gaps against competency frameworks for key roles.

Provide coaching/ support and tools to line managers to conduct talent review, identify second liners for key roles, develop/ update their talent profiles, conduct career conversations and facilitate their career development

Support the PnC Director in developing and delivering learning and development activities that help close employees competency and skill gaps as identified in IDP and talent profiles.

Use all available resources (in house trainers, WVI regional office’s programs, WVI online learning, consultancy, etc.) using blended learning approach including Webinar, simulation, coaching, mentoring, etc. to support the development of leaders and potential successors.

Track learning application and evaluate the effectiveness and impact of learning and development activities/ activities to justify the ROI.

Knowledge, Skills, Abilities:

(The following knowledge, skills, and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training.)

Education

- A bachelor degree in a relevant field.

- Degree in Human Resource Management

Knowledge & Skills

- Good knowledge and understanding of HR functions such as recruitment, employee employment/relations, performance management, employee engagement, learning and development, etc.

- Thorough understanding of Vietnamese labour law and practices, especially Insurance

- Good understanding about humanitarian industry, WVV’s operation and its programs.

- Ability and skills to support the development of staff and leaders to meet and exceed the competencies required to achieve organizational goals and objectives.

- Good interpersonal skills.

- Good written and spoken communications skills in English and Vietnamese.

- Well-organized work style including sound process management skills.

- Demonstrated judgment and discernment skills, maturity and the ability to maintain strict confidentiality of staff and organizational records.

- Ability to coach, mentor and manage staff’s performance

- Willing to support the philosophy, purpose and values of WV in its work with the poor in Vietnam.

Experience

- A minimum of 3 year relevant working experience.

World Vision Vietnam is a Christian non-government organization. Applicants having working experience in a similar kind of organization will be an advantage.

Our contact details are: People and Culture Department- World Vision International Vietnam- Address: 9th floor, Mercury building, 444 Hoang Hoa Tham street, Hanoi, Tel: 024. 39439920

We give equal opportunity to every candidate, regardless of religion, race and gender.

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities.

World Vision is a Christian humanitarian organization which works to improve the quality of life of people, especially children, who are marginalized and living in poverty regardless of religion, race and gender.

Central African Republic Response Director

PURPOSE OF POSITION:

The Response Director (RD) has primary responsibility for directing the response from strategy to implementation, inclusive of performance and oversight of all aspects of the response. She/he should develop and maintain an efficient, cohesive team, whilst ensuring effective coordination and relationships with the other agencies, officials, beneficiaries, donors and all areas of the Partnership

KEY RESPONSIBILITIES:

Develop and monitor implementation of response strategy that addresses WV strategic goals to meet humanitarian needs:

  • Lead response strategy development with Regional Leader (RL), Partnership Executive Team (PET) and other senior stakeholders.

  • Ensure primary and secondary information on needs inform strategy formulation.

  • Ensure context analysis informs strategy development.

  • Consult with Regional Humanitarian Emergency Affairs (HEA) Director, Regional Leader (RL) to ensure strategy and plans (including Child Wellbeing targets) are taken into account in response strategy formulation.

  • Ensure strategy aligns with anticipated capacity.

  • Monitor appropriateness of strategy and implementation of strategy and transition plans.

Ensure Response is staffed to meet response needs:

  • Lead team/individual development and provide direction and support as needed to enable effective performance.

  • Contribute to regional capacity building in the area of emergency response in coordination with RO leadership and People & Culture (P&C).

  • Determine response org structure with RL and People & Culture (HR).

  • Conduct high-level workforce planning with P&C and mobilize surge functions as required.

  • Oversee the recruitment of the RD’s direct reports.

  • Ensure defined accountabilities under the EMS are clear for each function including TOR objectives and quality criteria.

  • Ensure P&C works with EMS functions to identify workforce requirements.

  • Ensure P&C plans for capacity building with EMS functions.

  • Ensure P&C develops performance planning and review processes that include quality criteria.

  • Ensure P&C establishes a staff care function and mechanisms that support staff well-being.

  • Ensure adequate internal communications mechanisms are in place to ensure policies, information and decisions are shared with staff as appropriate.

Establish and maintain effective working relationships with humanitarian actors, government representatives, World Vision stakeholders, the media and general public:

  • Represent the response in Partnership Executive Team.

  • Partnership Coordination Team (PCT) (where activated).

  • Identify and highlight areas of conflict to Response Senior Management Team (SMT), RL and Partnership Executive Committee (where activated).

  • Create and maintain collaborative relations and where appropriate partnerships with government, other NGOs, UN agencies, civil society, churches, bi-lateral missions and donors.

  • Participate actively in the Humanitarian Country Team.

  • Participate in consortium meetings and Response related national coordination meetings.

  • Ensure WV is represented at relevant technical and coordination mechanisms in-country.

  • Serve as an organizational spokesperson for media interviews, advocacy initiatives and other public events.

Develop and plan Response to achieve Response strategy goal and objectives:

  • Provide oversight to funding allocation (i.e. Private Non-sponsorship or PNS, grants, etc) to ensure alignment with strategy and humanitarian needs.

  • Ensure Response programme development meets WV and international standards.

  • Ensure that adequate funding to address humanitarian needs is acquired.

  • Ensure Advocacy staff are empowered to integrate advocacy across sectors and to develop child-focused advocacy positions which are aligned with strategy and organizational priorities, in strong alignment with NO and Response Operations

  • teams.

  • Facilitate the signing of MOUs and contracts, with donors, Support Offices (SOs) and other relevant stakeholders.

  • Ensure appropriate waivers are in place to facilitate timely response implementation.

Implement Response programme in accordance with commitments to meet international and WV standards:

  • Ensure that accessible beneficiary feedback mechanisms are established and functioning.

  • Ensure staff establish community accountability methods across all of the response program.

  • Monitor and identify risks to programme quality and coordinate resources to address them.

  • Ensure that all programmes are implemented, monitored and evaluated according to set plans and that agreements with donors, SOs and other stakeholders are adhered to.

  • Ensure management meetings address quality risks & relevant monitoring data & community feedback.

Initiate resourcing mechanisms and ensure financial and material (in-kind) resources are managed according to WV standards, donor and SO agreements:

  • Initiate response funding mechanisms with support of RL & Regional HEA Director (RHEAD).

  • Ensure that funding is managed and accounted for in compliance with donors and Support Offices agreements and WV standards.

  • Ensure that programme and projects audits are planned and conducted as per WV audit regulations and donor government requirements.

  • Ensure that audit reports are responded to and recommendations implemented.

Ensure that response meets WV minimum quality standards and supports program improvement, reflection, learning and innovation:

  • Ensure previous response learnings from Global learning facilitator are reviewed in program design.

  • Encourage the incorporation of best practice and innovation in program design.

  • Ensure all functions have quality planning sessions to meet quality objectives of their TOR.

  • Ensure achievement level of all function quality objectives is monitored monthly and reported.

  • Ensure risks that prevent the achievement of quality objectives are reported and rapidly addressed.

  • Ensure mechanisms are established to identify, document, & share lessons learned with Partnership.

Oversee Security function, planning and implementation to ensure response staff and organizational safety and security:

  • Ensure staffing of Security function.

  • Provide oversight to implementation of security protocols as per CSR.

  • Facilitate inter-agency coordination for information sharing and intelligence sharing.

Ensure response internal and external reporting requirements are met:

  • Liaise with Programmes and Info Management to ensure internal and external reporting requirements are planned for and reports are prepared.

  • Review and submit partnership programme reports.

  • Prepare and submit monthly management reports.

  • Ensure internal response coordination & information sharing mechanisms are functioning.

Ensure that response staff have appropriate housing, offices and information/communication systems:

  • Ensure that staff have access to appropriate office space/equipment, ICT systems/equipment and other facilities which enable them to carry out their responsibilities.

  • Ensure that all response vehicles and other equipment are well managed and maintained.

  • Where necessary, ensure that relevant staff have access to appropriate housing.

Ensure adequate resources are raised for the response.

Safeguarding and Humanitarian Accountability.

KNOWLEDGE, SKILLS & ABILITIES:

  • At least 10 years experience in leadership and humanitarian work.

  • Demonstrated understanding of key humanitarian principles, standards and best practices.

  • University degree in Humanitarian Studies or relevant field. Master’s degree preferred.

  • Intensive experience in leading a multi-cultural team of professionals.

  • Experience working in a cross-cultural environment.

  • Experience working in war zones / fragile contexts.

  • Experience in engaging with governmental institutions and multilateral agencies.

  • Experience in managing humanitarian operations that facilitate innovation and calculated risk taking.

  • Experience in serving as an organizational spokesperson to media and other external audiences.

  • Effective in written and verbal communication in English and French.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 15% of the time.

WVV AP Development Facilitator - Ba Thuoc AP

WORK CONTEXT / BACKGROUND:

WVV’s Area Programs (AP) focus within one administrative district of a province which usually populated by ethnic minority people with very high rates of poverty. APs are mainly funded by sponsorship funds, and are a phased approach to development, involving clear and consistent assessment, design, implementation, reporting, monitoring and evaluation and reflection phases. Each AP is tailored to the needs of a specific community in alignment with WVV’s strategic priorities. WVV works closely with district and commune local authorities and local partners to implement program activities. A uniqueness of WVV’s AP approach and structure is that team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis.

Under each AP, there will be 6-8 staff, including one AP manager, one Sponsorship Facilitator, one Finance Officer/Bookkeeper, one AP Coordinator and 2-4 Development Facilitators (DFs) who are in charge of the management of all projects (assessment & planning, implementation, monitoring, evaluation and transition), and community engagement for the assigned communes/wards in their AP. For each zone (6-8 APs), there are 4 Zonal technical staff, including three Technical Program Officers (Nutrition, Child Protection, Livelihoods) and one Zonal Program Effectiveness Officer. DFs will be coached by the AP manager programmatically and the Zonal staff technically. One of the strengths of this structure is to allow better integration of the program toward Child Well Being Outcomes.

PURPOSE OF POSITION:

  • To serve as a catalyst, partnership broker, and builder of the capacity of local partners, facilitating the development process toward the improved and sustained well-being of children within their families and community, especially the most vulnerable children.

  • To manage the technical projects in assigned communes.

ROLE DIMENSIONS

1. Community Engagement and Sponsorship

Planning:

  • Facilitate partnering/ networking with and connections among different local stakeholders (formal and informal community groups, businesses, NGOs and local government agencies, etc.) to mobilize resources for the well-being of children.

  • Raise awareness of local partners and community in assigned commune on WV’s Christian identity and values, child focused and community based development approach

  • Facilitate capacity building for communities and local partners in AP planning and annual community review and planning

  • Facilitate AP planning activities at the assigned communes

  • Facilitate annual community review and planning at the assigned communes

  • Support communities and partners to develop and implement the community-based disaster preparedness plans

Monitoring:

  • Facilitate capacity building for communities and local partners in the assigned communes in shared monitoring

  • Facilitate shared monitoring activities and reports

  • Facilitate refection meetings with participation of communities

  • Facilitate annual program effectiveness/ PAF self-review and community based groups self-review

Child participation and protection:

  • Strengthen child clubs and children led community initiatives

  • Promote the use of child friendly tools such as photo voice, body map, river of life to increase child participation and voice in the community

  • Strengthen child protection committees in the assigned communes

MVC inclusion:

  • Facilitate capacity building for communities and local partners in MVC mapping

  • Facilitate the process of MVC mapping and updates

  • Utilize MVC mapping results for program planning and support – to make sure MVC are included and best benefiting from technical project interventions/ models

  • Document best practices, lesion learnt and MSC (Most Significant Change) stories of MVC and their families

Micro projects:

  • Strengthen community based groups in the assigned communes and build capacity for them in micro projects planning

  • Identify and engage communities and partners in micro projects

  • Facilitate the community based groups in development and implementation of micro projects

  • Facilitate community based groups in monitoring and reporting of micro projects.

Sponsorship integration:

  • Include RC in project activities and monitor participation and benefits of RC and their families

  • Coordinate the child registration and well-being monitoring of children, including RC in assigned communes, as per sponsorship standards through the SR volunteer network

2. Program Management in assigned communes

Implementation of Technical Models

  • Work closely with TPOs to introduce and build capacity for local partners on technical project models, guidelines, tools

  • Facilitate the implementation of technical models in alignment with the standard guidelines (cost norms) and tools

  • Work closely with TPO and technical local partners to facilitate the supportive supervision process in assigned communes to ensure technical quality of the project models

  • Mainstream CCT (CPPa, gender, disability, DRR, Faith and Development) in all project activities whenever appropriate

  • Document best practices and advocate for the replication of technical project models to larger scale

  • Monitor and report (ITT and narrative) on the progress of Technical Projects (monthly, semi-annually, annually)

  • Facilitate communities and partners to participate in the baseline survey and evaluation in assigned communes

Financial Management

  • Manage resources with integrity and stewardship, in compliance with WVV’s financial policies and procedures.

  • Coordinate procurement and strategic sourcing in assigned communes

REQUIREMENT:

  • Bachelor degree, preferably in education, public health, community development, social work.

  • Conceptual understanding of and commitment to development work, especially Christian, child-focused, community-based development concepts, approaches and processes.

  • Basic knowledge and understanding of key aspects of development work; including child protection, nutrition /health, livelihoods, resilience, advocacy, cross-cutting themes (e.g. gender, environment, disability, child participation).

  • Demonstrated capacity in project management, with conceptual understanding and required competency in DME functions (e.g. Facilitate monitoring processes with partners and community, analyze and interpret monitoring data).

  • Skills in facilitation of development processes, including organisation, mobilisation and influence of partners (especially at commune level) and partnering among different development partners.

  • Strong interpersonal skills and well-developed written and oral communications skills in Vietnamese.

  • Ability to think critically and reflect.

  • Ability to lead own learning and development

  • Fair English skill.

  • Solid computer skills in Word, Excel, PowerPoint and email.

  • At least 2 years of work experience in community development.

  • Experience in program implementation, community mobilization and participatory approach

  • Experience in working with local stakeholders/partners.

  • Experience of working with children and ethnic minorities.

  • Based at district level

  • Working in team environment and under minimum supervision

Staff Capacity Development Coordinator

Staff Capacity Development Coordinator

Purpose of the position:

To coordinate, monitor and evaluate the implementation of staff learning & development programs and lead the roll-out of talent management initiatives in line with the WV Partnership standards and People & Culture Priorities.

Major Responsibilities:

Learning Needs Assessment

  • Conduct annual staff learning needs assessment for the entire organization to establish staff performance gaps.

  • Categorize training needs of staff based on functions and office location

  • Liaise with Line Managers to develop annual departmental training plans

  • Liaise with departmental heads to develop training budgets to be incorporated in grant proposals and National Office budgets

Learning & Development programs

  • Identify and recommend development opportunities for all categories of staff aligned to individual development plans and organizational priorities

  • Facilitate and coordinate relevant in house training programs based on identified training needs and new partnership initiatives with a special focus on field based national staff

  • Liaise with external facilitators where need be to deliver trainings and team building sessions that may require external resource facilitation.

  • Monitor quality of training and post training implementation to identify gaps/issues that require refresher sessions or a new training methodology

  • Conduct in house surveys to assess effectiveness of various training programs and monitor change in behavior and competence

  • Use training evaluation data, including documentation of lessons learned and ensure future initiatives have incorporated the learnings

  • Prepare learning & development impact reports to be shared with World Vision senior management teams and Support Offices

Performance Management

  • Conduct periodic performance management trainings for new and existing staff and Line managers

  • Communicate partnership performance management guidelines to staff and managers

  • Monitor and report on submission of performance agreements, mid-year reviews and annual reviews

  • Educate Line Managers on how to reinforce a performance aligned culture through consequence management

Recognition schemes

  • Ensure roll-out of the staff recognition scheme

  • Coordinate the annual and semi-annual nomination & selection processes

Talent & Leadership Development

  • Liaise with Departmental Heads to identify potential talent for future management and specialist positions

  • Provide guidance, frameworks and tools to Departmental Heads on talent management, career path and succession planning

  • Consolidate talent pools per function and succession plans for mission critical roles

  • Liaise with World Vision International People & Culture teams to design and coordinate Talent development initiatives

Orientation /Onboarding

  • Liaise with Managers to develop an orientation handbook that will assist new international staff to understand the Somalia culture and customs

  • Organize and coordinate a comprehensive orientation program for new staff to support their smooth onboarding in the organization.

  • In liaison with Line Managers, prepare orientation materials and packs for new staff.

  • Ensure appropriate orientation documentation is filed in personnel files

Focal Point - Learning Resources

  • Oversee the resource center and maintain a register of resources such as books, magazines, DVDs CDs that are available

  • Identify distant learning programs appropriate for relevant staff and validate authenticity of learning institutions.

  • Ensure identified facilitators in Somalia are equipped and certified to meet expected standards and quality of facilitation.

Qualifications: Education/Knowledge/Technical Skills and Experience

  • Degree in Human Resource management, Business Management or relevant field

  • Certified Trainer of Trainees as a subject matter expert

  • Minimum of 4 years’ experience as a competent Training Coordinator in an International Organization

  • Passionate about people development

  • Proven ability to coach and facilitate in-house trainings in a multi-cultural environment

  • Very good interpersonal skills and ability to engage and influence at senior level

  • Very good report writing and marketing skills

  • Excellent use of PowerPoint, Microsoft Word and Excel

  • Exhibit teamwork and high levels of accountability

  • Ability to handle confidential and sensitive information

  • Committed to excellence with a strong focus on customer service

  • Able to work in stressful environments and effectively manage stress

  • Ability to handle multiply projects and priorities with limited supervision

Resilience and Livelihoods Technical Lead, WV Uganda

*This is a readvertisement. Previous applicants are still being considered.

PURPOSE OF POSITION:

The Resilience and Livelihoods technical lead will provide overall strategic leadership in the Resilience & Livelihoods sector, guiding relevant programming in both development and refugee contexts across Uganda.

The job holder will be a thought leader, driving continuous improvement in Resilience & Livelihoods programming through their technical expertise, facilitation of learning and innovation. This leadership shall be seen both within World Vision and externally with other key stakeholders across Uganda, including representing World Vision as co-chair of the Refugee Livelihoods & Resilience Sector Working Group.

KEY RESPONSIBILITIES:

Resilience and Livelihoods Programming:

  • Ongoing enhancement of World Vision’s Resilience & Livelihoods programming at strategy, programme and project design levels for greater impact on child well-being.

This shall include:

  • Lead ongoing design processes related to all Resilience and Livelihood programmes and projects, including strategy alignment and review processes.

  • Monitor programme and project quality at outcome and impact levels, facilitate evidence-based organizational learning processes and promote innovation for continuous improvement in programming impact.

  • Support relevant reporting functions, particularly at outcome and impact level, notably including the bi-annual Child Well-being Report.

Support effective implementation of Resilience & Livelihoods programmes and projects through:

  • Technical guidance and support to programme and project implementation.

  • Technical capacity building of project staff, partner staff and other key stakeholders, as required.

Networking and Collaboration

Engagement with key stakeholders for influence, learning and resource development:

  • Actively represent WVU in key inter-agency fora.

  • Engage and build relationships with key partners and government counterparts.

  • Contribute to the development and implementation of the Grant Acquisition Business Plan through active engagement with relevant donors.

National Level Sector Advocacy:

  • Work in close collaboration with Advocacy Department to advocate for policy change with national-level government stakeholders.

  • Collaborate and guide advocacy campaigns, as appropriate.

  • Co-chair the Refugee Livelihoods & Resilience Sector Working Group in collaboration with FAO and UNDP and in accordance with the group’s terms of reference.

Team Management:

  • Provide effective management to resilience and livelohoods technical team.

KNOWLEDGE, SKILLS & ABILITIES:

  • Education: post-graduate degree in development studies, agriculture, economics or other relevant field is a requirement.

  • Technical skills: academic and/or direct programming experience and expertise in at least three of the following thematic areas is required: financial inclusion/micro-finance, climate smart agriculture, value chain development, small enterprise development, emergency livelihoods programming, cash-based programming.

  • Experience: Minimum of 5 years’ experience in technical leadership and/or field-based programme management roles in Resilience & Livelihoods sector.

  • Experience in Uganda or similar contexts and working in refugee contexts.

  • Experience with relevant technical models such as Village Savings & Loans, Local Value Chain Development and Ultra-Poor Graduation Model.

  • Experience in Monitoring & Evaluation.

  • Track record of success in grant fundraising, including donor relations and proposal writing.

Preferred Skills, Knowledge and Experience:

  • Strong capacity in leadership, relationship management/networking, and coordination is essential.

  • Proactive personality, self-driven and strongly motivated.

  • Spiritual maturity, interfaith knowledge and a biblical worldview – Ability to articulate and model our Christian identity and mission in an inclusive way.

  • Demonstration of well-developed interpersonal skills, excellent communication skills, both verbal and written.

  • Proven conceptual & analytical skills, ability to take an evidence-based approach to programme design.

  • Proven facilitation skills.

  • Team player.

  • Ensure a gender perspective in the scope of work.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically up to 30% of the time, plus occasional international travel.

WVV Area Program Coordinator - Phuoc Son, Quang Nam

WORK CONTEXT / BACKGROUND:

World Vision is a Christian relief and development organisation working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, World Vision’s (WV) work focuses on children, ensuring they are protected and their basic needs are met. WVV has a total income of around US$ 19,000,000 (FY17) with funding from 16 support countries in Europe, Asia, the Americas and Australia. Funding of WVV consists of sponsorship program funding (70%) and Private Non Sponsorship (PNS)/Grants (30%). World Vision International-Vietnam employs about 430 staff, of which 99% are Vietnamese nationals.

In 2018, World Vision Vietnam is implementing 37 Area Programmes (APs) which operate in 5 zones: North 1 (Hoa Binh, Dien Bien), North 2 (Yen Bai, Tuyen Quang), North 3 (Hung Yên, Thanh Hoa, Hai Phong), Central (Quang Tri, Quang Nam, Danang) and South (Quang Ngai, Binh Thuan, Ho Chi Minh, DakNong). WVV’s APs focus within one administrative district of a province which usually populated by ethnic minority people with very high rates of poverty. A uniqueness of WVV’s AP approach and structure is that team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis. Beside the APs, WVV is also implementing different Special and Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

PURPOSE OF POSITION:

With the new AP structure, this position is to provide support to Development Facilitators (DFs), Sponsorship Facilitator and AP Manager in compiling the AP reports, accompanying visitors, maintaining a routine DME system of the AP. This position is also to work with technical departments to coordinate training courses or events which are held at the district level and help with other administrative tasks of the AP.

ROLE DIMENSION / DESCRIPTION:

1. COORDINATION

-Effective partnership with relevant sectoral district officers is ensured. Good assistance is to AP Manager in building effective partnership and networks with various development partners at the district level

Good collaboration with DFs and other staff is maintained to ensure good integration of other AP projects at the district level or activities which are carried out a crossed all communes take place in one event.

-Effective assistance is provided to AP Manager in coordinating and receiving visit from Donors, sponsors, WV staff from other APs /National Office and interested parties.

-Good assistance is provided to AP Manager in raising awareness of WVV’s Christian, child-focused and community-based philosophy and approach to development among local district partners.

-Good cooperation with NCs/sectoral clusters is maintained in order to ensure the sufficient technical inputs for project implementation at the district level.

-Good collaboration with local partners is maintained to ensure good training courses and other programme events which are held at the district level.

2. ADMINISTRATION

-Accompany visitors to the project sites, acting as a guide and translator as necessary.

-Negotiate and purchase items (where necessary), organize timely delivery and appropriate distribution of the purchased items

-Maintain a filing system of all documents pertaining to the AP, including the filling of program document such as: project design, report, minutes agreed between AP and partners, survey, evaluation and MIS data, Horizon 3.0.

-Prepare and coordinate PMB meeting events.

3. PROGRAM DESIGN, MONITORING & EVALUATION (DME)

-Support the AP manager in making logistic arrangements for baseline surveys

-Support the AP manager to complete the PDD and log-frame

-Assist AP team in designing and establishing program and project M&E plan and Monitoring System (monitoring tools) in alignment with LEAP/CWBO;

-Assist AP manager to organize trainings/workshops for staff and Program stakeholders to introduce the DIME system and management information system

-Assist DFs, VDBs, HFs, and local partners to collect and analyze monitoring data using the logframe and WVV’s standardized monitoring tools

-Assist the AP manager in preparing and ensuring AP monthly, semi-annual, and annual reports are used by the AP team for decision making and for meeting the partnership reporting standards (LEAP)

-Assist AP manager in managing/updating Monitoring Information System for all projects of the AP.

-Assist the AP manager and DFs to establish a feedback loop with the community for the application of monitoring results for decision-making;

-Document monitoring information and share with other staff/other APs when appropriate.

-Visit community and project site frequently for monitoring purpose.

-Coordinate learning and reflection at AP.

KNOWLEDGE – SKILL – ABILITIES:

1. Education

Bachelor degree in education, or public health, or community development, or social work or business administration, or English.

2. Knowledge & Skills:

-Conceptual understanding of and commitment to development work, especially Christian, child-focused, community-based development concepts, approaches and processes.

-Basic knowledge and understanding of key aspects of development work; including health, education, economic development, HIV and AIDS programming, food security, cross-cutting themes (e.g. gender, child protection, environment, disability), and integration of advocacy and disaster management in development programming.

-Knowledge in capacity building for local stakeholders/partners.

-Skills in facilitation of development processes, including organisation, mobilisation and influence of partners (especially at district level) and networking among different development partners.

-Demonstrated capacity in project management, with conceptual understanding and required competency in DME functions.

-Strong interpersonal skills and well-developed written and oral communications skills in Vietnamese.

-Good English skill.

-Solid computer skills in Word, Excel, PowerPoint and email.

-Ability to think critically and reflect.

3. Experience

-At least 2 years work experience in community development.

-Experience in program implementation, community mobilization and participatory approach would be an advantage.

-Experience in capacity building for local stakeholders/partners.

-Experience of working with ethnic minorities.

4. Work Environment

-Work with a medium of supervision

-Frequent interaction with the government officials of the technical departments.

World Vision Vietnam is a Christian non-government organization. Applicants having working experience in a similar kind of organization will be an advantage.

Our contact details are:

People and Culture Department – Ms. Nguyen Thi Thanh Hang

World Vision International - Vietnam

Address: No. 07 Vu Van Dung street, Son Tra District, Danang.

Tel: 0236. 3812 041 (Ext:25)

We give equal opportunity to every candidate, regardless of religion, race and gender.

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities.

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