WVV IT Officer

WORK CONTEXT / BACKGROUND:

World Vision is a Christian relief and development organisation working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, WV’s work focuses on children, ensuring they are protected and their basic needs are met. WVIV has a total income of around US$ 19,000,000 (FY20) with funding from 13 support countries in Europe, Asia, the Americas and Australia. Funding of WVIV consists of sponsorship program funding (70%) and PNS/grants (30%). WVIV employs about 430 staff, of which more than 99% are Vietnamese nationals.

The strategic focuses of WVIV includes: children protection from all forms of abuse, exploitation, violence and injury; reduction of malnutrition rate of children under 5 through integrated approach; sustainable livelihood for poor households to support sustainable well-being of children.

Currently, World Vision Vietnam is implementing 37 Area Programmes (APs) which operate in 5 zones: North 1 (Hoa Binh - Dien Bien), North 2 (Yen Bai – Tuyen Quang), North 3 (Thanh Hoa - Hung Yen - Hai Phong), Central (Quang Tri - Quang Nam – Danang) and South (Quang Ngai - Binh Thuan – DakNong - Ho Chi Minh). WVIV’s APs work with government partners and communities on a daily basis. Beside the APs, WVIV is also implementing Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

PURPOSE OF POSITION:

  1. To support WVIV in establishing standards and strategic direction for the IT system of the organization in line with the WV Partnership Standards.

  2. To maintain the effective functioning of the IT system that facilitates WVIV’s development activities.

  3. To assist the IT Manager in coordinating IT- related work and handling routine IT related issues in all the offices and projects

  4. To provide the Management of WV Vietnam with Information/Communication Technology related recommendations and suggestion supporting the organisation’s strategic objectives.

KEY RESPONSIBILITIES:

Service desk (40%)

  • First point of contact and day-to-day technical support to end users, including access service.

  • Responds to Level 2 support (Global Center IT)

  • Identify and recommend solutions for trouble issues which affect multiple clients…

Technical support (30%)

  • Diagnose and resolve client workstation and mobile device issues.

  • Participate in deployment of new or upgrade information technology and infrastructure projects

  • Install and perform minor repairs to hardware, software, and peripheral equipment, following design or installation specifications.

Other tasks: (30%)

Security

  • Adhere to the integrity of controls, regulations and guidelines.

  • Review operation processes to ensure consistent approval and compliance.

  • Make recommendations and changes as appropriate.

Inventory Management

  • Maintain IT inventory management for all IT equipment and/or software in accordance with company policy and procedures.

Service level management

  • Collaborate in the development of service-level objectives and takes steps to meet or exceed targets.

  • Monitor service-level objectives to ensure that requirements are met or exceeded.

  • Follow up in a timely manner to ensure customer satisfaction.

  • Receive incoming Purchase Requisitions (Pending Buyer Action), verify specifications are clear, conduct sourcing event if required items are not already on contract, update the PR with actual supplier record and release PR for approval.

Training

  • Identifies customer training needs based on common problems

Documentation

  • Develop and deliver documentation to ensure appropriate end-user support (eg. Video clips, e-learning...)

Coaching/Mentoring

  • Mentor less experienced staff in IT areas of expertise.

Education

  • Bachelor’s Degree in Computer Science, Information Systems, or other related field or equivalent qualification background.

Knowledge & Skills

  • Written and verbal communication in English.

  • Good interpersonal and communication skills.

  • Demonstrated knowledge of complex hardware and software products and problem solving / diagnostic skills.

  • Ability to write up policies and guidelines

  • Coordination skills.

  • Commitment to working with and learning from the poor and marginalized people, especially children.

  • Willingness to support the philosophy, purpose and values of WV in its work with the poor in Vietnam.

Experience

  • At least 3 years of relevant technical and business work experience.

  • In-depth experience in Windows; Microsoft products; Cloud-computing, Internet and Administering multi- serve multi- protocol (TCP/ IP & IPX); Windows NT local area network.

  • Work experience in a big international development organization

World Vision Vietnam is a Christian non-government organization. Applicants having working experience in a similar kind of organization will be an advantage.

Please send us your CV if you are interested in this position. Our contact details: People and Culture Department (HR Department)

Tel: 024. 39439920 (ext.123)

Email: [email protected]

We give equal opportunity to every candidate, regardless of religion, race and gender.

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities.

WVV Accounting Assistant (6 month contract)

WORK CONTEXT / BACKGROUND:

World Vision is a Christian relief and development organisation working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, World Vision’s (WV) work focuses on children, ensuring they are protected and their basic needs are met. WVV has a total income of around US$ 19,500,000 (FY20) with funding from 16 support countries in Europe, Asia, the Americas and Australia. Funding of WVV consists of sponsorship program funding (70%) and Private Non Sponsorship (PNS)/Grants (30%). World Vision International-Vietnam employs about 430 staff, of which 99% are Vietnamese nationals.

In 2020, World Vision Vietnam is implementing 37 Area Programs (APs) which operate in 5 zones: North 1 (Hoa Binh, Dien Bien), North 2 (Yen Bai, Tuyen Quang), North 3 (Hung Yen, Thanh Hoa, Hai Phong), Central (Quang Tri, Quang Nam, Danang) and South (Quang Ngai, Binh Thuan, Ho Chi Minh, DakNong). WVV’s APs focus within one administrative district of a province which usually populated by ethnic minority people with very high rates of poverty. A uniqueness of WVV’s AP approach and structure is that team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis. Beside the APs, WVV is also implementing different Special and Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

Finance is a support function of WVV with the main responsibilities of maintaining and strengthening the accountability and stewardship over the financial resources being entrusted to the organization.

In addition to the requirement of professional and educational background, staff working for the Finance function are required to possess a strong characteristic of honesty and integrity, as well as the ability to arrange and work under high pressure to meet very strict deadlines of financial reports submission.

By working closely with the AP/Project staff and other support staff, Finance function assists the WVV Management in achieving the office objectives by provision of improved financial management, better compliance, better controls and procedures.

PURPOSE OF POSITION:

  • The position supports WV Vietnam to maintain high standards of financial stewardship not only at the National Office but also at the APs/Projects.

  • The main responsibilities include ensuring that all financial records comply with the WV Financial Policies and Procedures and meet audit requirements

KEY RESPONSIBILITIES:

FIELD OFFICE ACCOUNTING FUNCTION

  • Provide Administrative financial services to the National Office to ensure compliance, quality, accuracy and consistency of work in all payments.

  • Process Daily payments, Prepare Cash Disbursement Vouchers, Deposit and Journal entries.

  • Process Data Entry on Sun systems is performed ensuring consistency and accuracy of transactions with WV standard chart of accounts and analysis codes.

  • Supporting schedules and financial reports are prepared accurately and timely in cooperation with the Finance Department on 10th of each month.

  • Petty cash is reviewed and cash count is conducted on a periodical basis.

  • All outstanding advances and payables (more than 30 days) are tracked and reminded to the relevant staff or Finance Officer in a timely manner.

OTHER RESPONSIBILITIES

  • Establish filing system of key documents and maintain (in hard copy and soft copy) and in line with audit requirements

  • Maintain all financial and other records required for audit purposes, and provide assistance in regular auditing of the National Office or APs/Projects

  • Implement all necessary procedures relating to administration within Finance Department

  • Perform any other tasks that may be assigned by the supervisor from time to time

Education:

  • Bachelor’s Degree in Accounting

Knowledge & Skills:

  • Knowledge of accounting theory and financial statements and government tax requirements

  • Good interpersonal and communications skills;

  • Good English skills (both spoken and written);

  • Good computer skills

Experience:

  • Experience in community development or with NGO.

  • Experience in bank reconciliation, journal preparation, general ledger, financial statements and government tax requirements.

Work environment:

  • Sitting for long periods of time in front of a computer is common

  • Requires continual mental concentration and attention to details.

  • Strict deadlines must always be met and deadline induced mental stress is frequent.

World Vision Vietnam is a Christian non-government organization. Applicants having working experience in a similar kind of organization will be an advantage.

Our contact details: People and Culture Department (HR Department)

Tel: 024. 39439920 (ext.123)

Email: [email protected]

We give equal opportunity to every candidate, regardless of religion, race and gender.

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities.

WVV Grant Acquisition & Management Assistant

WORK CONTEXT / BACKGROUND:

World Vision is a Christian relief and development organization working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, WV’s work focuses on children, ensuring they are protected and their basic needs are met. WVI Vietnam has a total income of around US$ 19,000,000 (FY20) with funding from 13 support countries in Europe, Asia, the Americas and Australia. Funding of WVI VIETNAM consists of sponsorship program funding (70%) and PNS/grants (30%). WVI VIETNAM employs about 420 staff, of which more than 99% are Vietnamese nationals.

The strategic focuses of WVI Vietnam includes: children protection from all forms of abuse, exploitation, violence and injury; reduction of malnutrition rate of children under 5 through integrated approach; sustainable livelihood for poor households to support sustainable well-being of children.

Currently, World Vision Vietnam is implementing 37 Area Programmes (APs) which operate in 5 zones: North 1 (Hoa Binh - Dien Bien), North 2 (Yen Bai – Tuyen Quang), North 3 (Thanh Hoa - Hung Yen - Hai Phong), Central (Quang Tri - Quang Nam – Danang) and South (Quang Ngai - Binh Thuan – DakNong - Ho Chi Minh). WVI Vietnam’s APs work with government partners and communities on a daily basis. Beside the APs, WVI Vietnam is also implementing Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

WVI Vietnam has a representative office in Hanoi, which is the work-base of about 60 staffs; the Administration unit also provides support to WVI Vietnam staff across the country as required.

WVI Vietnam receives funding from different 13 support offices and thousands of donors, sponsors worldwide. To maintain the relationship with these partners, WVI Vietnam receives and facilitates hundreds of visitors annually to their funded project/programs activities to monitor and evaluate the impact of their support. Supporting such trips is part of this position’s main responsibilities.

PURPOSE OF POSITION:

To support the GAM Unit in grant acquisition and management

  1. To contribute to the implementation of WVI Vietnam’s GAM strategy and achieving grant targets of WVI Vietnam.

To assist GAM Manager in writing successful grant proposals, monitoring and reporting of grant projects, and partner and donor engagement

KEY RESPONSIBILITIES:

Intelligence gathering & Proposal Writing and Coordination

  • Conduct needs assessment for Go/No-Go process and grant proposal development in collaboration with Operations and Technical team

  • Coordinate grant proposal writing teams composed of WV teams and external partners’

  • Craft and edit grant proposal and concept note

  • Proactively search for innovative ideas for grants

  • Assist in partner and donor engagement.

Grant management

  • Coordinate to arrange grant management meetings and follow up with grant project teams

  • Assist in grant compliance training and monitoring

  • Assist in consolidating and finalizing grant management reports

GAM communication materials

  • Produce presentable materials for grant acquisition such as grant project profile, capacity statements, grant reports

Education

  • University degree in social sciences, management, marketing, mass communications, development, or related field;

Knowledge & Skills

  • Computer literate (MS Word/Excel/Powerpoint)

  • Excellent interpersonal and English written and oral communication skills.

  • Proven analytical/problem-solving abilities.

  • Cross-cultural experience, understanding and sensitivity

  • Proposal, grant and/or tender writing

  • Research, data and information gathering and analysis

  • Skills with design and photo-editing software

Experience

  • A minimum of 1 year relevant work experience

  • Experience in project design and writing proposals to a high standard.

Our contact details: People and Culture Department (HR Department)

Tel: 024. 39439920 (ext.123)

Email: [email protected]

World Vision Vietnam is a Christian non-government organization. Applicants having working experience in a similar kind of organization will be an advantage.

We give equal opportunity to every candidate, regardless of religion, race and gender.

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities.

WVV HEA and DRR Specialist

WORK CONTEXT / BACKGROUND:

Nearly half the Vietnamese population now has access to the internet. In Da Nang City there are approximately 233,800 children under 16 years old (accounting 19.3% city population). There are 140,000 from 220,000 households are registered to the internet service providers. In a survey by WVI in 2017, almost 60 percent of children in primary school and 90 percent in high school have a Facebook account. Moreover, there are nearly 900 internet or online game shops attracting thousands of children every day.

Children use the internet from an early age but do not have enough knowledge and skills to protect themselves from the risk of being sexually abused via chat rooms, live streams, web cameras and smartphones. The issue is aggravated by a lack of cooperation between relevant departments, ineffective reporting mechanisms and child sexual abuse is still considered a taboo in community as well as the knowledge on online safety is still lacking.

Based on the above, in 2018 World Vision International in Vietnam commenced the “Tackling Online Child Sexual Exploitation Project” with the aim of “protecting children and adolescents from online sexual abuse/exploitation”. The project is funded by the Fund to End Violence against Children.

The HEA and DRR Specialist directly reports to HEA and DRR Manager within the Programme Quality and Resource Development Department (PQRD). The PQRD department consists of a Program Effectiveness Unit, Grant Acquisition and Management (GAM) Unit, A Technical Services Unit (in lie with the three Ministry Strategic Objectives) and HEA/DRR Unit.

PURPOSE OF POSITION:

  1. To support WV Vietnam in preparing for and responding to natural disasters, and to all complex humanitarian emergencies in Vietnam and networking with other organizations involved in DRR and emergencies.

  2. To assist HEA and DRR Manager in providing immediate relief and support to communities throughout Vietnam in response to both natural and man-made disasters, and assisting communities to mitigate against such disasters.

KEY RESPONSIBILITIES:

Emergency Responses

  • Monitor the potential disaster situations through regular communication with the Government and Local Counterparts;

  • Conduct Relief/Joint Assessments following disaster situations, and report the findings in a timely manner;

  • Determine an appropriate response to a disaster by working with WVV management

Technical Guidance

  • Provide technical guidance on annual planning so that DRR "best practices, lessons learned etc." is integrated into technically sound business plans and services are coordinated.

  • Standardize Technical Guidelines/Training Materials for the implementation of the DRR Project models.

  • Standardize DME tools for baseline, monitoring and evaluation of DRR activities in working with Program Effectiveness team.

  • Promote and support the integration of CBDRR in all ADPs/APs

  • Support building capacity embedded to other related departments/units/staff under the light of WVI’s DM Standards, Emergency Management System (EMS) and other related humanitarian standards

Technical Quality Assurance

  • Participate in annual M&E activities as scheduled by PEU.

  • Conduct monitoring support visits to APs implementing DRR projects/activities and provide in the field technical consultation as requested, to ensure quality of activities implemented.

  • Promote action learning across World Vision Vietnam through regular meetings and training of others to take leadership of structured reflection in the zones, ADPs and grant funded projects

  • Identify and document best practices and good DRR models for purpose of advocacy and replication

Cross Cutting Themes

  • Standardize Gender/Disability/Faith and Development mainstreaming framework/tools/methods/training materials which align with partnership imperatives, best practice approaches, and NO strategic priorities.

  • Conduct technical capacity building activities for AP staff, including indoor training, on the job training, coaching and ongoing technical support to ensure that guidelines/tools on Disability/Gender/Faith and Development mainstreaming are clearly understood, followed and best practices are replicated by AP staff.

  • Develop tools/mechanism to ensure that standard indicators (goal, outcomes, and outputs) are disaggregated by Gender and Disability/Faith and Development.

Resource Acquisition

  • Support HEA and DRR Manager in developing Grant/PNS Concept Notes and Proposals for HEA/DRR.

  • Provide technical support for design, implementation and evaluation of DRR Grant or PNS projects.

Education:

  • Bachelor degree in the relevant field

  • Relevant Master degree is an advance

Knowledge & Skills:

  • Strong relevant technical expertise

  • Good knowledge of Humanitarian Industry (Principles, Standards [International Humanitarian Law, Sphere, Core Humanitarian Standard…], Architecture…)

  • High level of diplomacy, communication, negotiation and persuasion and advocacy skills.

  • Proven ability to provide coaching and deliver other capacity building activities.

  • Ability to provide supportive supervision to assure the interventions’ quality.

  • Ability to document and share best practice for replication.

  • Good data analysis and reporting skills.

  • Good proposal writing skills.

  • Strong ability to speak, write and read in both English and Vietnamese.

  • Reasonable understanding about GoV’s DRM systems is an additional asset

Experience:

  • Three years’ relevant experience in DRR technical area. Experience in programme quality support and staff training/coaching is preferred.

  • Experience in working with INGOs

  • Experience in advocacy.

  • Experience in Resource acquisition

Work environment:

  • Minimum supervision;

  • Relate with people across a wide social range (i.e. project participants, Government partners and WV staff).

Our contact details: People and Culture Department (HR Department)

Tel: 024. 39439920 (ext.123)

Email: [email protected]

World Vision Vietnam is a Christian non-government organization. Applicants having working experience in a similar kind of organization will be an advantage.

We give equal opportunity to every candidate, regardless of religion, race and gender.

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities.

WVV Project Coordinator - HTPWG Project

WORK CONTEXT / BACKGROUND:

World Vision is a Christian relief and development organisation working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, WV’s work focuses on children, ensuring they are protected and their basic needs are met. WVV has a total income of around US$ 18,500,000 (FY19) with funding from 13 support countries in Europe, Asia, the Americas and Australia. Funding of WVV consists of sponsorship program funding (70%) and PNS/grants (30%). WVV employs about 430 staff, of which 99% are Vietnamese nationals.

The strategic focuses of WVV include: children protection from all forms of abuse, exploitation violence and injury; reduction of malnutrition rate of children under 5 through integrated approach; ; sustainable livelihood for poor households to support sustainable well-being of children.

Currently, World Vision Vietnam is implementing 37 Area Programmes (APs) which operate in 5 zones: North1 (Hoa Binh - Dien Bien), North 2 (Yen Bai – Tuyen Quang), North 3 (Thanh Hoa - Hung Yen - Hai Phong), Central: (Quang Tri - Quang Nam – Danang) and South (Quang Ngai - Binh Thuan – DakNong - Ho Chi Minh). WVV’s APs work with government partners and communities on a daily basis. Beside the APs, WVV is also implementing Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

The project “Human Trafficking Prevention for Women and Girls in Dien Bien Province” (HTPWG project) is to empower local women and children, especially girls with capacity to protect themselves and their peers from all forms of violence and trafficking in persons in 2 APs of Muong Cha and Tuan Giao in Dien Bien province.

From March 2020 to February 2023 (3 years), the project plans to achieve 4 main outcomes:

(1) Women (19-30 years old) are empowered to protect themselves and peers from the risks of Violence against women and children/ human trafficking (VAWC/human trafficking) through participating activities and mingling with peers at Community Centre;

(2) Girls are empowered to protect themselves and peers from the risks of VAWC/human trafficking through participating activities;

(3) Women/girls are empowered through strengthening their economic status;

(4) Communities are empowered to provide safe environment for women and girls from VAWC/human trafficking.

PURPOSE OF POSITION:

This position will be responsible for connecting between Project Supervisor and the rest of the team, key partners at district and provincial level to achieve all project outcomes, and outputs as specified in the approved project proposal and logical framework within the planned budgets.

This position will assist the Project Supervisor in maintaining an effective DME system; as well as in building capacity for project staff and local partners on DME.

KEY RESPONSIBILITIES:

ROLE DIMENSIONS

  1. DESIGN, COORDINATING PROJECT PLANNING, IMPLEMENTATION, MONITORING, EVALUATION

  • Coordinate and support for the field Project Officers to implement all approved project activities under outcomes 1,2,3,4 according to the timeline and coordination in light of the WVV Technical Approach and Technical Programme for Child protection and Livelihood.

  • Provide assistance to the Project Supervisor in facilitating all related project activities at provincial level; such as working with DOLISA , Department of Foreign Affair, Department of Agriculture and Rural Development, Department of Social Vices Prevention, …

  • Plans of action, budgeting and monitoring system is developed. Ensure qualified evidence for outputs and achievements.

  • Ensure the evaluation of the outcomes 1,2,3,4 is coordinated in line with WV’s Learning through Evaluation with Accountability and Planning (LEAP) Framework.

  • Ensure the project meet World Vision International and donor accountability standards through continuous monitoring of the project implementation and field staff performance.

  • Provide high quality, accurate, and timely reports including narrative progressive reports and financial reports according to Grant donor requirements and WV’s LEAP framework are prepared.

  • Implement other tasks as assigned by Project Supervisor and/or Operation Director in order to effectively implement the Project.

  1. RELATIONSHIP BUILDING AND NETWORKING

  • Develop relationship with the relevant zonal manager, Technical Program Managers and Program Effectiveness Unit manager for obtaining technical advices.

  • Support the Project Supervisor in building relationships, documentation of lessons learned, dialogue and learning of approaches to anti-trafficking.

  • Establish effective partnerships with selected government ministries, UN agencies, NGOs and target communities involved in the repatriation and reintegration process.

  • Facilitate the network strengthening for strong collaboration and coordination for quality service provision to at risk and victims of VAWC and human trafficking.

  1. BUILDING CAPACITY FOR PROVINCE AND DISTRICT PARTNERS, AND 4 PROJECT OFFICERS AT TUAN GIAO, MUONG CHA APS ON DME

  • Under the technical support of Program Effectiveness Unit to provide necessary orientations & trainings on DME which specified in the Plan of Action, such as baseline survey, indicator monitoring and tracking, annual review and planning for project partners at district and commune levels so that they can plan, implement, monitor and evaluate the project effectively.

  1. DOCUMENT, FILE AND SHARE

  • Support the project officers, key local partners to ensure records of key interventions and their results are well documented for reporting, auditing and advocacy purposes.

  • Best practices under outcomes of 1, 2, 3, 4 are documented and shared to other stakeholders in Vietnam.

Knowledge, Skills, Abilities:

(The following knowledge, skills, and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training.)

Education

- Bachelor’s Degree in social science or related fields.

Knowledge & Skills

- Demonstrated skill in project management, with required competency in Design - Monitoring - Evaluation functions.

- Well-developed representation and negotiation skills.

- Strong influencing and relationship building skills.

- Demonstrated ability to work with a minimum of supervision, exercise judgment, meet deadlines and work under pressure.

- Well-developed writing and oral communications skills in both English and Vietnamese.

Experience

- At least 3 years’ relevant work experience

- Prior experience in anti-human trafficking

- Prior experience working in similar geographical locations

- Experience working in INGO environment.

World Vision Vietnam is a Christian non-government organization. Applicants having working experience in a similar kind of organization will be an advantage.

Our contact details are: People and Culture Department -World Vision International – Vietnam Address: 9th floor, the Mercury building, 444 Hoang Hoa Tham, Hanoi, Tel: 024. 39439920 (ext.114)

We give equal opportunity to every candidate, regardless of religion, race and gender.

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities.

WVV Security and Enterprise Risk Management (ERM) Officer

WORK CONTEXT / BACKGROUND:

World Vision is a Christian relief and development organization working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, WV’s work focuses on children, ensuring they are protected and their basic needs are met. World Vision Vietnam (WVV) has a total income of around US$ 19,000,000 (FY20) with funding from 13 support countries in Europe, Asia, the Americas and Australia. Funding of WVV consists of sponsorship program funding (70%) and PNS/grants (30%). WVV employs about 420 staff, of which more than 99% are Vietnamese nationals.

In FY20, World Vision Vietnam is implementing 37 Area Programmes (APs) which operate in 5 zones: North1 (Hoa Binh and Dien Bien), North 2 (Yen Bai – Tuyen Quang), North 3 (Thanh Hoa, Hung Yen, Hai Phong), Centre (Quang Tri, Quang Nam – Danang) and South (Quang Ngai, Binh Thuan, Ho Chi Minh, DakNong). WVV’s AP usually focuses within one administrative district of a province which populated by ethnic minority people with high rates of poverty. A uniqueness of WVV’s Development Program Approach (DPA) is that AP team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis. Beside the APs, WVV is also implementing different Special and Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

Although Vietnam is a low risk country according to the Partnership risk assessment criteria, it is mandatory for WVV as a National Office to appoint the position of Security and ERM Officer to ensure security of WVV Office, safety of all staff at both national and AP level; safety of WVV assets and properties; as well as to act as a National Office’s focal person of risk management in coordination with the Risk Management Committee.

PURPOSE OF POSITION:

1. To ensure that appropriate, adequate and effective measures for staff security, asset protection and safe programming are planned and implemented within the country context and where World Vision Vietnam operates (particularly in complex humanitarian environment) in accordance with the WV Security Policy & Standards.

2. Lead in the optimization of organizational security and the mitigation of operational risks for ministry effectiveness by establishing security systems and mechanisms for institutionalizing an organizational culture and practice of safety and security.

3. To develop & facilitate the Enterprise Risk Management (ERM) process in WVV and provide oversight to the ERM Committee towards managing strategic risks at an acceptable level.

KEY RESPONSIBILITIES:

I. CORPORATE SECURITY

STRATEGY AND PLANNING

  • Ensure Core Security Requirements (CSR) are implemented and regularly advise senior management of any gaps or ongoing issues with respect to CSR compliance.

  • Regularly review and update security plans and documents of WV Vietnam

SECURITY OPERATIONS

  • Conduct Context Risk Ratings & Security Risk Assessments (SRA) as required/directed.

  • Act as a point of contact for all safety and security related incidents, providing immediate support and coordination during and post incident.

  • Provide technical advice and support to the National Director/Senior Management on critical incident/situation or crisis management & business continuity issues and their likely impact on WVV operations

  • Provide support and/or carry out incident case management; security investigations and after action reviews/lessons learned exercises as required

  • Where relevant, support civil-military-police relations and profile management and ensure the use of HISS-CAM to inform decision-making for balancing humanitarian principles and operational practicalities

EXTERNAL LIAISON

  • Represent WV Vietnam at national/local level security related meetings and ensure information is disseminated to relevant staff.

  • Build ongoing networks for sharing security information and coordination with authorities, partners and others.

CAPACITY BUILDING AND TECHNICAL TRAINING

  • Coordinate with the Regional Security Director in the assessment, development and implementation of the national office capacity building plan for security management based on local security risk assessments.

  • Seek to develop a security culture by undertaking awareness initiatives in alignment with World Vision security policies and standards and monitor staff compliance.

REPORTING AND DOCUMENTATION

  • Provide monthly security reports to the Regional Security Director and National Director.

  • Ensure that Core Security Requirements documentation is fully completed at the Shepherd System and updated regularly

  • Ensure that all security incidents are reported in accordance with WV Security Policy Integrated Incident Management system.

II. ENTERPRISE RISK MANAGEMENT

  • Cordinate and facilitate Enterprise Risk Management (ERM) process including preparation and updating of Risk Register at the Risk connect SystemProvide oversight to the ERM Committee business activities and the capacity building of its members & others as required

  • Act as source of expertise and guidance on ERM.

  • Closely collaborate with Internal Auditor to have key risk treatments.

  • Coordinate with Regional Risk Prime to ensure the compliance of the National Office as necessary.

Education

Bachelor’s Degree

Knowledge & Skills

  • Good command in English and Vietnamese

  • Good spoken and written English skills.

  • Good interpersonal and communication skills.

  • Have good facilitation and training skills.

  • Have practical knowledge of tools, mechanisms and procedures for personal and organizational security, practical use of communications equipment

  • Have good knowledge and skills on ERM.

  • Willingness to do multi-task, able to work effectively under pressure taking of independence of action when required.

Experience

  • At least 3 years’ professional experience on Security or Risk Management.

Working experience in international agencies.

Our contact details are: People and Culture Department (HR Department)

Tel: 024. 39439920 (ext.123)

Email: [email protected]

World Vision Vietnam is a Christian non-government organization. Applicants having working experience in a similar kind of organization will be an advantage.

We give equal opportunity to every candidate, regardless of religion, race and gender.

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities.

WVV People & Culture Director

WORK CONTEXT / BACKGROUND:

World Vision is a Christian relief and development organisation working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, WV’s work focuses on children, ensuring they are protected and their basic needs are met. In FY20 WVV has a total budget US$19 million with funding from 13 support countries in Europe, Asia, the Americas and Australia. WVV employs about 420 staff, of which more than 99% are Vietnamese nationals.

Currently WVV is implementing 37 Area Programs (APs) which operate in 5 zones: North1 (Hoa Binh, Dien Bien); North2 (Yen Bai and Tuyen Quang); North3 (Hai Phong, Hung Yen, Thanh Hoa), Central & Highland (Quang Tri, Danang, Quang Nam and Quagn Ngai); and South (DakNong, Binh Thuan and HCMC). WVV’s AP focuses within one administrative district of a province which usually populated by ethnic minority people with very high rates of poverty. Majority of WVV’s AP’s are located in remote mountainous areas where most vulnerable children exist.

A uniqueness of WVV’s AP approach and structure is that its staff members are based at district level, which enables them to work closely with government partners and communities on a daily basis. Besides APs, WVV is also implementing Private non sponsorship and Grant projects to meet the specific needs of vulnerable children in both AP and non AP areas.

PURPOSE OF POSITION:

  1. To provide overall leadership to all PnC and Organizational Development functions and support the strategic direction of World Vision Vietnam.

  2. To make the organization ready to undertake continuous improvement in quality and effectiveness of its people management strategies;

  3. To ensure that all WVI People and Culture (P&C) standards are complied.

KEY RESPONSIBILITIES:

Strategic and leadership support

  • Strategic, viable inputs and technical advice to National Director (ND) and Senior Leadership Team (SLT) during organizational planning and assessment, leadership development initiatives are provided to support the execution of the Field Office Strategy and business plans in the alignment with Our Promise phase II.

  • Appropriate actions are taken to ensure that WVI Partnership P&C standards and other related P&C Partnership initiatives are followed in the field.

  • P&C metrics monitored and reported for efficiency on talent acquisition, development, retention, performance management, employee engagement and organizational leadership – reflecting high standards of organisational performance

  • Leadership development needs addressed.

  • Evidence of mind set and behaviours among staff transformed to realise Our Promise. Culture of agility and innovation is strengthened.

  • Relevant and viable polices and guidelines are recommended to formulate organizational policies that lead to better organizational and departmental performance. In consultation with the ND ensure the ongoing evolution of HR policies, procedures and systems appropriate to the working needs of the organization, consistent to WVI Partnership P&C standards, and the local legal context. Risks pertaining to P&C area are minimized.

  • PnC &OD short term and long-term directions that are aligned with the organization’s strategic direction, and support the NO business plans are developed and well implemented.

Developing a strategic and professional People & Culture Team

  • The People & Culture team has the required capacity, capability, systems, processes, policies and guidelines to drive transformation of mind-sets and behaviours to deliver the national strategy and contributing to realization of Our Promise.

  • Professionalism and accountability in delivering services to staff and leaders are ensured.

  • Having a lean and effective PnC team which is able to support both Area Programs and Grants as well as is able to support NO Strategic direction.

  • Overall leadership and technical support as well as regular coaching and mentoring is provided to the PnC team members to support their professional growth and development. Second liners for PnC leadership position are identified and developed.

  • Our People system is fully operational with 100% accuracy and effectively utilized. Simplified and effective P&C processes.

  • Government Relations with the local labor agencies (DIPSERCO, SCEDFA, FOSCO) and other local partner agencies on HRM related issues are maintained and strengthened, and the legal compliance is ensured.

Developing a capable and committed workforce

  • Workforce plan is in place and updated.

  • Evidence of effective staff acquisition and retention.

  • Well-designed recruitment policy, systems and processes to attract HIPOs with the required mind-set and behaviours.

  • National staff capacity fully developed.

  • Appropriate job rotation and relocation is well arranged and coordinated in consultation with line managers and concerned departments, which enables staff professional growth and career development.

  • The traineeship program is planned and implemented so that there is always a bench strength in the organization to cater the growth as well as have capable and committed workforce for very remote locations including Dien Bien, Tuyen Quang, Tram Tau, Son Tay, South Tra My.

Employee engagement and staff well being

  • Appropriate Staff Care policies are in place to ensure well-being of staff.

  • Lead annual Our Voice survey. Follow up actions to improve OV results are developed and implemented in consultation with SLT and relevant managers.

  • In consultation with the ND, ensure that the Compensation & Benefits are competitive (on par with other INGOs which are similar to WVV) to attract good professional staff as well as retain committed staff.

  • Periodical salary surveys are undertaken.

  • All the jobs are objectively and fairly evaluated and graded by Hay.

  • Ensure performance based pay for all national staff.

Promoting accountability and performance culture

  • Ensure performance culture continues to be strengthened, including reinforcement of the implementation of Partnering for Performance (P4P) approach. This includes recognition of good performers, and dealing with non-performers and other HR related issues in a timely manner.

  • On-going performance and career conversations take place at all levels.

  • Ensure that the performance development is implemented in line with talent management system.

  • Staff fully aware of Ethics point.

  • IIM cases are uploaded and managed properly.

  • Facilitate staff grievances and disciplinary action process in collaboration with line managers. Liaise with the Partnership Office Legal department and local Legal Counsel on matters pertaining to any employee-employer relationship that will have legal ramifications to WVI.

Promoting leadership quality and sustainability

  • Succession plan, career development plan and talent review is developed and implemented, focusing on highly potential and committed staff.

  • Potential successors/secondliners for key and critical positions and for future leadership identified and systematically nurtured.

  • Orientation strategy in place that helps new staff to understand and subscribe to WV core values and ethos.

  • Training/coaching programs and processes are designed and facilitated.

  • Develop middle managers and future leaders for the organization, leveraging the use of WVI resources including SLDP, GLO. Management Essentials.

  • Standards, policies and guidelines for staff and leadership development are set in consultation with SLT.

  • Effective mechanism is designed and implemented to maximize ROI of L&D efforts.

Spiritual leadership

  • Ensures that Christ-centered commitment is a foundational mandate of PnC&OD processes.

  • Provides time and space for staff to participate in organizationally initiated spiritual formation activities when appropriate.

  • Creates opportunities for spiritual reflection of PnC staff to increase their sense of meaningful job and passion for the ministry.

  • Leads the PnC department in modelling biblical ethics and principles in actions and lifestyle.

  • Leads the organizational reflection upon request or when deemed necessary.

  • All staff are able to live out WV core values.

Knowledge, Skills, Abilities:

(The following knowledge, skills, and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training.)

Education

  • Bachelor’s degree in Human Resource Management & Organizational Development or Business Administration.

  • Master degree in HRM is preferred.

Knowledge & Skills

  • Proven record with HR functions, having initiated and implemented purpose-driven and organization-focused change.

  • Demonstrated competency in developing systems, policies and guidelines to support people management and organizational effectiveness.

  • Proven leadership and management skills in restricted context.

  • Has good knowledge and understanding of local labor laws on Compensation, Labor Relations/Standards, and Issuances.

  • Has broad and deep working knowledge on recruitment, retention and separation of staff.

  • Ability to champion the cause and concerns of the employees without compromising the values and resources of the organization.

  • Ability and skills to build the capacity of individual staff, leaders and the organization to meet and exceed the competencies/capabilities required to achieve organizational goals and objectives.

  • Ability to travel across the country and abroad.

Experience

  • At least 5 years of broad and deep experience in leading and managing Human Resource team and relevant experience in organizational development, leadership development and change management in World Vision context.

Our contact details: People and Culture Department (HR Department)

Tel: 024. 39439920 (ext.123)

Email: [email protected]

World Vision Vietnam is a Christian non-government organization. Applicants having working experience in a similar kind of organization will be an advantage.

We give equal opportunity to every candidate, regardless of religion, race and gender.

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities.

Marketing Officer

Marketing Officer

“World Vision Armenia” Child Protection Foundation

LOCATION

Yerevan, Armenia

DURATION

Fixed-term

PURPOSE OF THE POSITION

To support the development, implementation and coordination of efforts for exploring and accessing new avenues for funding (with a focus on local funding opportunities) for future growth and financial sustainability of WV Armenia.

MAJOR RESPONSIBILITIES

1. Marketing and Business Development (Building relationships for growth)

  • Support in building relationships with potential donors at different levels,

  • Nurture the relations with potential and existing donors,

  • Support to building on marketing and business development experience existing in WV,

  • Assist in raising WV Armenia’s profile in the in-country and international corporate environment.

2. Product Development

  • Map existing opportunities and causes for tailored/generic product development,

  • Support consolidated effort of development of marketing products,

  • Coordinate the implementation of product promotion plans,

3. Fundraising and External Engagement

  • Support development and implementation of Brand Awareness and Reputation strategy of Country Office,

  • Support development and lead implementation of short term and long term local fundraising strategies,

  • Coordinate and implement fundraising strategies,

  • Include quick-win fundraising means in the fundraising strategy and implement them effectively,

  • Support to ensure the cost-efficiency of the fundraising strategy.

4. Internal Engagement

  • Engage with Country Office (operations, OSD, sponsorship, finance) departments in frames of product development and donor nurturing,

  • Support to capacitate WV staff members to become agents of fundraising for the organization.

REQUIRED QUALIFICATIONS

The following knowledge, skills, and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training:

  • University degree in Business & Administration and Marketing,

  • Strategic planning and business plan development skills,

  • Strong inter-personal communication skills,

  • Strong presentation and negotiation skills,

  • Good understanding of general business environment and its local context,

  • Good knowledge of Corporate Social Responsibility Mechanisms,

  • At least 3 years of experience in Strategic Fundraising, Marketing, Business Plan Development, and/or Program Management,

  • Excellent marketing, communication and public relations skills with strong English, Armenian, and Russian language capability (written and oral) and ability to clearly communicate complex ideas and principles required,

  • Ability & willingness to travel domestically and internationally of up to 30% of the time.

WVV AP Coordinator - Thuong Xuan AP

WORK CONTEXT / BACKGROUND:

World Vision is a Christian relief and development organization working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, WV’s work focuses on children, ensuring they are protected and their basic needs are met. WVV has a total income of around US$ 16,500,000 (FY21) with funding from 14 support countries in Europe, Asia, the Americas and Australia. Funding of WVV consists of sponsorship program funding (70%) and PNS/grants (30%). WVV employs about 400 staff, of which 99% are Vietnamese nationals.

In FY21, World Vision Vietnam is implementing 36 Area Programmes (APs) which operate in 5 zones: North1 (Hoa Binh and Dien Bien), North 2 (Hoa Binh - Yen Bai – Tuyen Quang), North 3 (Thanh Hoa, Hai Phong), Centre (Quang Tri, Quang Nam – Danang) and South (Quang Ngai, Binh Thuan, Ho Chi Minh, DakNong). WVV’s AP usually focuses within one administrative district of a province which populated by ethnic minority people with high rates of poverty. A uniqueness of WVV’s Development Program Approach (DPA) is that AP team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis. Beside the APs, WVV is also implementing different Special and Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

PURPOSE OF POSITION:

With the new AP structure, this position is to provide support to Development Facilitators (DFs), Sponsorship Facilitator and AP Manager in compiling the AP reports, accompanying visitors, maintaining a routine DME system of the AP. This position is also to work with technical departments to coordinate training courses or events which are held at the district level and help with other administrative tasks of the AP.

ROLE DIMENSION / DESCRIPTION

COORDINATION

  • Effective partnership with relevant sectoral district officers is ensured. Good assistance is to AP Manager in building effective partnership and networks with various development partners at the district level

  • Good collaboration with DFs and other staff is maintained to ensure good integration of other AP projects at the district level or activities which are carried out a crossed all communes take place in one event.

  • Effective assistance is provided to AP Manager in coordinating and receiving visit from Donors, sponsors, WV staff from other APs /National Office and interested parties.

  • Good assistance is provided to AP Manager in raising awareness of WVV’s Christian, child-focused and community-based philosophy and approach to development among local district partners.

  • Good cooperation with NCs/sectoral clusters is maintained in order to ensure the sufficient technical inputs for project implementation at the district level.

  • Good collaboration with local partners is maintained to ensure good training courses and other programme events which are held at the district level.

ADMINISTRATION

  • Accompany visitors to the project sites, acting as a guide and translator as necessary.

  • Negotiate and purchase items (where necessary), organize timely delivery and appropriate distribution of the purchased items

  • Maintain a filing system of all documents pertaining to the AP, including the filling of program document such as: project design, report, minutes agreed between AP and partners, survey, evaluation and MIS data.

  • Prepare and coordinate PMB meeting events.

PROGRAM DESIGN, MONITORING & EVALUATION (DME)

  • Support the AP manager in making logistic arrangements for baseline surveys

  • Support the AP manager to complete the PDD and log-frame

  • Assist AP team in designing and establishing program and project M&E plan and Monitoring System (monitoring tools) in alignment with LEAP/CWBO;

  • Assist AP manager to organize trainings/workshops for staff and Program stakeholders to introduce the DIME system and management information system

  • Assist DFs, VDBs, HFs, and local partners to collect and analyze monitoring data using the log-frame and WVV’s standardized monitoring tools

  • Assist the AP manager in preparing and ensuring AP monthly, semi-annual, and annual reports are used by the AP team for decision making and for meeting the partnership reporting standards (LEAP)

  • Assist AP manager in managing/updating Monitoring Information System for all projects of the AP.

  • Assist the AP manager and DFs to establish a feedback loop with the community for the application of monitoring results for decision-making;

  • Document monitoring information and share with other staff/other APs when appropriate.

  • Visit community and project site frequently for monitoring purpose.

  • Coordinate learning and reflection at AP.

Knowledge, Skills, Abilities:

(The following knowledge, skills, and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training.)

Education

Bachelor degree in education, or public health, or community development, or social work or business administration.

Knowledge & Skills

  • Conceptual understanding of and commitment to development work, especially Christian, child-focused, community-based development concepts, approaches and processes.

  • Basic knowledge and understanding of key aspects of development work; including health, education, economic development, HIV and AIDS programming, food security, cross-cutting themes (e.g. gender, child protection, environment, disability), and integration of advocacy and disaster management in development programming.

  • Knowledge in capacity building for local stakeholders/partners.

  • Skills in facilitation of development processes, including organisation, mobilisation and influence of partners (especially at district level) and networking among different development partners.

  • Demonstrated capacity in project management, with conceptual understanding and required competency in DME functions.

  • Strong interpersonal skills and well-developed written and oral communications skills in Vietnamese.

  • Good English skill.

  • Solid computer skills in Word, Excel, PowerPoint and email.

  • Ability to think critically and reflect.

Experience

  • At least 2 years work experience in community development.

  • Experience in program implementation, community mobilization and participatory approach would be an advantage.

  • Experience in capacity building for local stakeholders/partners.

  • Experience of working with ethnic minorities.

Core Competencies:

Be Safe and Resilient:

I take care of my personal well-being and support others to do the same.

Build Relationships:

I treat others with empathy and respect so that trust grows and we can speak the truth with love.

Learn and Develop:

I create opportunities for myself and others to grow, strengthen competence and improve performance.

Partner and Collaborate:

I engage and influence networks of people beyond my role to make a bigger difference than we could alone.

Deliver Results:

I focus on and help achieve the things that matter most, with clear evidence of my contribution

Be Accountable:

I exercise wise stewardship showing sound judgment and integrity in the decisions and choices I make.

Improve and Innovate:

I seek and discover new and better ways of doing things, solve problems, and turn ideas into action.

Embrace Change:

I approach change and the opportunities it offers with openness and courage and I encourage others to do the same.

Our contact details are:

People and Culture Department – Ms. Le Hoang Anh Ngoc

World Vision International - Vietnam

Address: No. 444 Hoang Hoa Tham street, Tay Ho District, Hanoi.

Tel: 024. 39439920 (Ext:121)

We give equal opportunity to every candidate, regardless of religion, race and gender.

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities.

Business Analyst III

*Preferred position location: Chennai, India. Other locations to be determined by home country of successful candidate in the Philippines or any other location in the Asia Pacific Region where WVI is registered to operate.

*Please submit your CV in English.

PURPOSE OF POSITION:

Incumbents working as a Business Analyst III are responsible for serving as a liaison between the business community and the IT organization to translate business needs into IT requirements. They are project team members involved in all phases of the design, development and implementation of technology solutions throughout the business case and development life cycle processes supporting several business functions and several moderately complex business processes as well as providing post-implementation support.

Based on breadth and depth of understanding of business needs and processes, they collaborate with other IT professionals to determine if solutions currently exist (internally or externally) or whether new solutions are feasible. They take a broad perspective to determine how such solutions will impact existing work processes and systems, and how to manage the integration. They also research and make recommendations for buy vs. build decisions.

Business Analysis professionals are innovative, identifying and proposing technology based business solutions. Through adaptable communication skills and the ability to translate between technical and business language, they work collaboratively, negotiating requirements across multiple groups.

Business Analysts must have a solid understanding of the client’s existing business processes, the key drivers and measures of success for the business, and the short- and long-term direction of the business and related technologies.

They must have a working knowledge of the business area that they support and should be equally aligned with the IT department. Strong analytical, interpersonal, negotiation and communication skills are also required.

MAJOR RESPONSIBILITIES:

Planning:

  • Conducts data gathering and analysis to understand business strategy and direction.

  • Participates in short-term planning sessions with a client to implement process improvement within an assigned client area.

  • Develops business cases.

Liaison:

  • Serves as the link between the business, third party vendors and the IT technical team.

Business Requirements:

  • Assesses client needs utilizing a structured requirements process (gathering, analyzing, documenting, and managing changes) to assist in identifying business priorities and advice on options.

  • Develops, writes, and communicates business requirements and functional specifications for the implementation of business solutions.

  • Analyzes customer’s operations to understand their strengths and weaknesses to determine opportunities for improvements.

Business Process:

  • Analyzes and recommends improvements to business processes and models.

  • Documents current business processes and models.

Feasibility:

  • Provides factual content to feasibility study for standard development projects and enhancements.

Testing:

  • Develops user test cases and validates test results during user acceptance testing.

Service Level Agreements:

  • Is familiar with the current Service Level Agreements (SLA) for a particular work area and as needed participates in the vendor selection process for clients in accordance with IT standards and specifications as required.

Problem Solving:

  • Identifies and resolves issues.

  • Uses new and varied analytical techniques.

Customer Satisfaction:

  • Monitors and analyzes metrics to ensure customer satisfaction.

Communications/Consulting:

  • Promotes an understanding of IT roles, processes and activities to the business units.

  • Supports and participates in the formal reporting of project status.

  • Negotiates agreements and commitments by facilitating communication between business unit(s) and IT from initial requirements to final implementation phase of projects.

  • Actively participates in the creation, review and analysis of user stories/epics in projects utilizing agile development methodology.

KNOWLEDGE, SKILLS & ABILITIES:

  • Bachelor’s degree in Computer Science, Information Systems, Business, Marketing, or other related field. Or equivalent work experience.

  • Requires working knowledge of business operations and systems requirements processes.

  • Minimum of 5 years business analyst work experience.

  • Willingness and ability to travel domestically and internationally, as necessary.

  • Effective in written and verbal communication in English.

  • Project Management, ITIL, Agile or Business Analysis certification is preferable.

Preferred Skills, Knowledge and Experience:

  • Experience supporting CRM systems such as Dynamics 365 or Salesforce.

  • Extensive experience in eliciting & writing Business Requirements, workflows, use case diagrams, flowcharts and/or user stories.

  • Practical experience facilitating stakeholder meetings, training workshops and presenting findings and actions both in verbal and in writing.

  • Detail oriented, analytical, inquisitive and a problem solver.

  • Ability to handle multiple projects in a fast-paced environment.

  • Ability to lead cross functional teams such as business units, subject matter experts and technical resources.

  • Proven and verifiable experience in medium to large scale projects.

  • Experience in NGO, Non-profit or multi-national organizations.

  • Exposure to complex business processes, large scale operations or cross-functional role.

  • Experience in communicating to all levels.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 5% of the time.

Finance Officer - SARO

*Please submit your CV in English.

PURPOSE OF THE POSITION:

Management of monthly funding account and all inter-company transactions with Global Centre, Support Offices and National offices (NOs). Management of the GEMs (concur) database and all travel related expenses submitted by staff. Provide ad hoc analysis and Sunsystems support. Provide analytical review, reconciliation and analysis of BS accounts (including staff advances).

KEY RESPONSIBILITIES:

Settlement Advice Management (Includes World Vision South Africa (SA) database):

  • Management of the Settlement Advise Database by ensuring all inter office expenses are incurred with prior approvals i.e. Pre-Approval (PA) and that all costs are transferred to respective offices through Settlement Advices thereby reducing the risk of rejected costs.

Financial Analysis, Sun systems & Aging:

  • In collaboration with SAR Financial Analyst based in FRSC, provide regular analysis of advance aging performance for SAR NOs and advise Finance Manager on NOs that need attention.

  • Provide adhoc data analysis for decision making on hosting fees, PA tracking for project performance and forecast, trend analysis for costs coming from hosting NOs. Trouble shooting on sun systems challenges and creation of approved accounts and other codes in sun systems.

GEMS - CONCUR/EERs:

  • Review and approve/reject employee expense reports, advances and claims in the Concur database to ensure that all receipts are authentic, approved and comply with WV policies & limits. Also ensure arithmetic accuracy on bills and other attachments.

  • Providing technical support to staff on system challenges and set up new staff members in the GEMS/Concur database in coordination with the GC team.

  • Journalizing approved GEMS/Concur reports and importing into Sunsystems.

Reconciliations:

  • Monthly Reconciliation of the office funding account in liaison with the Finance manager and GC office. There by ensuring the office funding account reflect accurate transactions and outstanding items are followed through within 30 days.

  • Analytical review and reconciliation of balance sheet accounts i.e. advances, credit cards, staff loans, receivables.

  • Analyzing and reconciliation of Z-accounts (monthly) for GC hosted staff and Field Office.

Cash Flow Analysis - Review monthly funding forecasts and requests for SAR.

Direct Charges - review and ensure alignment to budget.

Accruals journals - prepare and process accruals.

Year-End and Audit - Assist with SA streamline processes; support management during audit.

KNOWLEDGE, SKILLS AND ABILITIES:

  • University Graduate and/or Diploma in Accounting/Finance or any other equivalent accredited certification.

  • At least 3 - 5 year experience in accountant preferably in a non-profit environment.

  • An ability to analyze complex financial entries.

  • Good understanding of accounting intercompany transactions.

  • Demonstrates proficiency in use of Sun systems, preferably SUN certified, Advanced knowledge in excel and vision excel, Pastel accounting, Lotus Notes, and Microsoft word.

  • Possesses excellent written and oral communication skills.

  • Strong troubleshooting and problem solving skills.

  • Strong Analytical skills.

  • Multitasking skills.

  • Able to work with people from diverse cultural backgrounds.

  • Fluency in English.

Preferred Skills, Knowledge and Experience:

  • CPA preferred but not required

Work Environment/Travel:

  • Able to travel.

  • Able to use the computer.

  • Travel: 10% (quarterly travel to SARO).

Director, Advocacy and External Engagement

*For national applicants only.

*Please submit your CV in English.

PURPOSE OF POSITION:

The position will provide leadership and support in the development and execution of advocacy strategic framework supporting influencing WVs policy, advocacy and campaign work in East Africa. It will ensure policies on issues affecting children are addressed to contribute to child well-being. It will lead coordination and implementation of the advocacy and campaigns strategy for East Africa Regional Office, including engagement with the African Union and other strategic regional partnerships.

The position enhances WV’s influence and position as a leading child-focused agency across East Africa. The aim is also to work with regional, Support Office (SO) and National Office (NO) resource development teams to mobilize adequate resources to effectively run advocacy and campaigns work in East Africa.

The position will ensure the integration and delivery of advocacy services that is in alignment with WV regional and partnership strategy, Our Promise 2030; policies, standards and priorities, in order to achieve the well being of MVC.

The Advocacy and External Engagement Director’s position will ensure that the regional sector programmes and National Offices can access adequate technical support in influencing policy formation that affects the well-being of children. The Regional Advocacy function will support the development of advocacy strategic guidance and integration of evidence-based advocacy approaches into field programs that will strengthen WV’s voice to advocate issues concerning children at local, national and regional levels.

The Advocacy and external engagement director will support Field Offices and region in successful delivery of advocacy project models, Sustainable Development Goals, WV’ flagship campaign “It Takes a World to end violence against children and social accountability. This will involves providing strategic input, support and direction to ensure campaign is integrated across all sectors and functional areas at the national level as well as ensuring campaign implementation meets quality standards defined by the Global Center.

MAJOR RESPONSIBILITIES:

Strategic Leadership:

  • Develop an advocacy, campaigns and external engagement strategy and policy agenda for East Africa focusing on the following key priorities:

  1. It Takes a World Campaign to end violence against children

  2. WV’s contribution’s towards Sustainable Development Goals

  3. Humanitarian Advocacy

  4. Social Accountability

  • Coordinate the Strategic Engagement with the African Union in collaboration with the two regional offices in West Africa and Southern Africa.

  • Develop a strategic plan of action to enhance the collaboration and partnerships at the regional level with the Joining Forces Alliance and the All Africa Conference of Churches.

  • Provide support to National Offices to enhance capacity of advocacy in the delivery of the new strategy period (2021-2025) including embedding advocacy into the Technical Programmes of National Offices.

  • Support the development of National Advocacy Strategies and build capacity of National Offices in embedding advocacy in all Technical programmes and ensuring measurement of advocacy strategic measures is aligned to Horizon reporting.

  • Provide oversight to major policy and advocacy initiatives in the region and ensure compliance with WVI advocacy and campaigns standards, protocols and policy.

  • Engage and support in regional and national strategy development, execution and measurement processes including the uptake of CVA databases in the NOs.

  • Coach, develop and manage a strong Policy and Advocacy Team, fostering a culture of learning, innovation and collaboration as well as, high performance, accountability and mutual support.

  • Promote WV as a leader in CWB and child rights, by identifying key opportunities for strategic research, partnering with credible research institutions to maximize the regions CWB impact and provide a regional and global voice on Child

  • Well Being (CWB) and child rights issues.

  • Lead the development and implementation of an integrated operational plan for Advocacy function that is aligned with NOs Annual Business Plans and East Africa strategies. Specifically, contribute to the development of Annual Business

  • Plans of the Regional Team Members and NOs Advocacy Teams.

  • Lead the process of continuous learning related to advocacy and integration of advocacy with other lines of ministries and sectors and themes.

  • Encourage mutual learning between National Offices within the region and with other regions by linking NOs advocacy leads within the Africa region to promote peer to peer learning.

  • Lead scaling up of field evidence to influence regional policy discussions.

Advocacy Coordination and External Engagement:

  • Support the development and execution of regional external engagement plans.

  • Coordinate strategic engagement with regional institutions including the AU, IGAD, EAC and COMESA.

  • Build strategic partnerships with civil society, donors, Governments and corporations, UN entities and other organizations to enhance collective response to child well-being.

  • Strengthen partnership and collaboration with faith based organizations at National and Regional Level to influence and monitor policy implementation to enhance child well-being.

  • Support regional and national leadership in articulating policy positions and enhancing the visibility of WV in their respective countries.

  • Strengthen and coordinate the representation and participation in strategic advocacy platforms in the Nairobi regional hub and other engagement platforms.

  • Represent WV in global, regional and national advocacy and campaigns events, conferences, fora, seminars and technical working groups.

  • Coordinate support to national offices required in HEA responses within the regions for advocacy integration. In close collaboration with the Regional Humanitarian and Emergency Affairs Director and Regional Leadership, provide

  • operational support as needed to all CAT II and III disaster responses in the region.

Campaigns Management:

  • Provide leadership to planning and coordination of the global campaign, “It Takes A World campaign”.

  • Ensure mid-term review of the Campaign (It Takes a World) in FY21 and support the development of NO Campaign Strategies for FY21-25 and their implementation across the region.

  • Develop a regional Campaign agenda with clear policy ASKS and products (policy position, briefs) in the context of COVID-19.

  • Support NO level embedding of the Campaign across all Technical programs and secure the support of National Directors and Operations Directors to fund campaign activities at national and sub-natioonal levels.

  • Coordinate documentation of best practices and evidence related to WVs advocacy work and campaign in East Africa region.

  • Ensure that children’s voices are represented through local level advocacy efforts and local-national-regional-global linkages.

  • Coordinate regional level campaign events and influencing opportunities in collaboration with the Communications and Resource Development Unit to deliver on the Influence, Impact and Income agenda.

  • Support WVIs regional leadership team’s participation in external engagement fora.

  • Coordinate efforts in resource mobilization for EVAC campaign as well as related advocacy and social accountability initiatives.

  • Ensure ongoing monitoring and reporting for EVAC campaign in East Africa through the CVA database and quarterly reports from the NOs.

  • Act as a focal point person for external and media engagement on child protection and ITAW Campaign which may require profiling and advocacy interventions.

Collaboration and cross functional work:

  • Participate in the global advocacy and campaigns coordination work.

  • Collaborate with key WV functional departments and sectoral experts to monitor implementation of policies.

  • Collaborate with other units to leverage the impact of advocacy and campaigns work in the national office.

Resource Development:

  • Support exploration of potential funding sources for advocacy work including social Accountability (CVA), campaigns and policy influencing agenda.

  • Collaborate with the EAR Resource Development Unit (RDU), NOs and SO to support resource development.

  • Ensure the inclusion of a resource development target in key advocacy and campaign staff JDs.

  • Provide technical assistance for advocacy and campaign design work in the region.

  • Work with Support Office, GC advocacy & campaigns team, NO teams, and other regional ministry functions to ensure that grants and other specially funded initiatives incorporate advocacy and EVAC campaign elements.

  • Provide support in development of multi-country proposals.

Other responsibilities:

  • Keep the Senior Director of Operations, Ministry Impact & Engagement informed of accomplishment, critical project issues and status.

  • Carry out any other additional responsibilities as required.

KNOWLEDGE, SKILLS & ABILITIES:

  • Master’s degree in social sciences, communication, public policy, management etc.

  • 10 years of experience in advocacy and campaigns work in developing countries.

  • Knowledge on Child Rights, regional bodies, CEDAW, etc.

  • In depth knowledge of advocacy, social accountability and child Protection issues in the Africa region.

  • Excellent communication (written and oral) and interpersonal skills, particularly in a cross-cultural environment.

  • Strong planning and organizational skills and ability to prioritize multiple activities.

  • Ability to influence internal and external stakeholders and represent WV, particularly with donors and partners.

  • Experience managing field-level programs.

  • Experience in leading campaigns.

  • Proven advocacy experience on Child Protection issues.

  • Experience in programme management.

  • Experience leading and managing a professional technical team.

  • Significant bi-lateral, multi-lateral donor grant experience with program design, implementation, funding acquisition and reporting.

  • Strategy development.

  • Theory of change and logical framework development.

  • Advocacy and campaigns.

  • Budget development/management, including knowledge of general accounting and budgeting principles.

  • Coaching and mentoring.

  • Experience in Africa, mainly East Africa and programming in fragile contexts.

  • Professional experience in training/capacity building.

  • Research and evaluation experience.

  • Multi-sectoral/integrated program design and implementation.

Preferred Skills, Knowledge and Experience:

  • Achieving Capabilities

  • Thinking Capabilities

  • Self-Managing Capabilities

  • Relational Capabilities

  • Networking and collaboration

  • Humanitarian diplomacy

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 30% of the time.

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