WVV HEA and DRR Specialist

WORK CONTEXT / BACKGROUND:

World Vision is a Christian relief and development organisation working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, WV’s work focuses on children, ensuring they are protected and their basic needs are met. WVV has a total income of around US$ 18,000,000 (FY17) with funding from 14 support countries in Europe, Asia, the Americas and Australia. Funding of WVV consists of sponsorship program funding (70%) and PNS/grants (30%). WVV employs about 440 staff, of which 99% are Vietnamese nationals.

Currently, World Vision Vietnam is implementing 39 Area Development Programmes (ADPs) which operate in 5 zones: North (Hung Yen, Hoa Binh, Hai Phong and Dien Bien), Yen Bai – Tuyen Quang, Thanh Hoa, Central & Highlands (Quang Tri, Quang Nam – Danang, DakNong) and South (Quang Ngai, Binh Thuan, Ho Chi Minh). From FY18, WVV adopts and implements the new operating model, therefore, the name of ADP has been changed to AP (Area Programme). WVV’s APs usually focus within one administrative district of a province which populated by ethnic minority people with high rates of poverty. A uniqueness of WVV’s Development Program Approach (DPA) is that AP team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis. Beside the APs, WVV is also implementing different Special and Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

In alignment with the three ministry strategic objectives, World Vision Vietnam implements three Technical Programs (TPs): Child Protection, Nutrition and Livelihoods. Technical Programmes are national or sub-regional level programmes implemented by World Vision in multiple geographic locations within a country. They employ evidence-based practices and models previously identified, defined and prioritised through a strategic process and documented in a Technical Approach (TA). TPs are designed to ensure National Offices (NOs) achieve World Vision’s mission, which includes the highest impact for the well-being of children, in accordance with relevant TA and NO strategic objectives.

The HEA and DRR Specialistdirectly reports to HEA and DRR Manager within the Programme Quality and Resource Development Department (PQRD). The PQRD department consists of a Program Effectiveness Unit, Grant Acquisition and Management (GAM) Unit, A Technical Services Unit (in lie with the three Ministry Strategic Objectives) and HEA/DRR Unit.

PURPOSE OF POSITION:

To support WV Vietnam in preparing for and responding to natural disasters, and to all complex humanitarian emergencies in Vietnam and networking with other organizations involved in DRR and emergencies.

To assist HEA and DRR Manager in providing immediate relief and support to communities throughout Vietnam in response to both natural and man-made disasters, and assisting communities to mitigate against such disasters.

ROLE DIMENSION / DESCRIPTION

  1. Emergency Responses(When emergency response is required)

  • Monitor the potential disaster situations through regular communication with the Government and Local Counterparts;

  • Conduct Relief/Joint Assessments following disaster situations, and report the findings in a timely manner;

  • Determine an appropriate response to a disaster by working with WVV management

  1. Technical Guidance( Time spent: 30%)

  • Provide technical guidance on annual planning so that DRR "best practices, lessons learned etc." is integrated into technically sound business plans and services are coordinated.

  • Standardize Technical Guidelines/Training Materials for the implementation of the DRR Project models.

  • Standardize DME tools for baseline, monitoring and evaluation of DRR activities in working with Program Effectiveness team.

  • Promote and support the integration of CBDRR in all ADPs/APs

  • Support building capacity embedded to other related departments/units/staff under the light of WVI’s DM Standards, Emergency Management System (EMS) and other related humanitarian standards

  1. Technical Quality Assurance( Time spent: 50%)

  • Participate in annual M&E activities as scheduled by PEU.

  • Conduct monitoring support visits to APs implementing DRR projects/activities and provide in the field technical consultation as requested, to ensure quality of activities implemented.

  • Promote action learning across World Vision Vietnam through regular meetings and training of others to take leadership of structured reflection in the zones, ADPs and grant funded projects

  • Identify and document best practices and good DRR models for purpose of advocacy and replication

  1. Cross Cutting Themes( Time spent: 10%)

  • Standardize Gender/Disability/Faith and Development mainstreaming framework/tools/methods/training materials which align with partnership imperatives, best practice approaches, and NO strategic priorities.

  • Conduct technical capacity building activities for AP staff, including indoor training, on the job training, coaching and ongoing technical support to ensure that guidelines/tools on Disability/Gender/Faith and Developmentmainstreaming are clearly understood, followed and best practices are replicated by AP staff.

  • Develop tools/mechanism to ensure that standard indicators (goal, outcomes, and outputs) are disaggregated by Gender and Disability/Faith and Development.

  1. Resource Acquisition( Time spent: 10%)

  • Support HEA and DRR Manager in developing Grant/PNS Concept Notes and Proposals for HEA/DRR.

  • Provide technical support for design, implementation and evaluation of DRR Grant or PNS projects.

KNOWLEDGE, SKILLS, ABILITIES:

  1. Education:

  • Bachelor degree in the relevant field

  • Relevant Master degree is an advance

  1. Knowledge & Skills:

  • Strong relevant technical expertise

  • Good knowledge of Humanitarian Industry (Principles, Standards [International Humanitarian Law, Sphere, Core Humanitarian Standard…], Architecture…)

  • High level of diplomacy, communication, negotiation and persuasion and advocacy skills.

  • Proven ability to provide coaching and deliver other capacity building activities.

  • Ability to provide supportive supervision to assure the interventions’ quality.

  • Ability to document and share best practice for replication.

  • Good data analysis and reporting skills.

  • Good proposal writing skills.

  • Strong ability to speak, write and read in both English and Vietnamese.

  • Reasonable understanding about GoV’s DRM systems is an additional asset

  1. Experience:

  • Three years’ relevant experience in DRR technical area. Experience in programme quality support and staff training/coaching is preferred.

  • Experience in working with INGOs

  • Experience in advocacy.

  • Experience in Resource acquisition

  1. Work environment:

  • Minimum supervision;

  • Relate with people across a wide social range (i.e. project participants, Government partners and WV staff).

Director – Global Fleet Management

*Position location to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.

PURPOSE OF POSITION:

World Vision is one of the world’s largest INGOs, with over 37,000 staff operating in nearly 100 countries. The organisation delivers humanitarian aid to populations in some of the most challenging and complex environments, transportation and fleet operations are critical to the delivering our programmes. World Vision has a diverse global fleet of well over 10,000 standard vehicles and an equal number of motorcycles, it also includes drilling rigs and water craft. The total fleet portfolio represents one of the largest asset groups in the organisation.

The ‘Director – Global Fleet Management (GFM)’ is the global leader responsible for developing and driving organizational fleet strategy and ensuring current industry practice is implemented in relation to the procurement, operation and disposal of World Visions fleet. The role holder will be expected to lead the GFM team in working collaboratively across the organisation to deliver agile and flexible ‘end to end’ transportation solutions for World Visions operations.

World Vision is committed to operating its global fleet resources safely, cost effectively and with a reduced environmental impact. The role has a particular focus on Fleet Safety, ensuring our drivers and vehicles operate safely in challenging contexts where our staff and vulnerable road users are at the greatest risk.

MAJOR RESPONSIBILITIES:

Fleet Strategy & Practice Development:

  • Lead the development and implementation of global fleet management strategies. Ensuring Global Fleet Management (GFM) practices are in alignment with WV Fleet, Procurement and Financial policies and internationally accepted current practice.

  • Collaborate with multiple stakeholders to ensure that the WV fleet strategy aligns with expected organisational outcomes and reflects the values and vison of WVI.

Strategic Fleet Management:

  • Provide leadership, operational guidance and support to the global fleet team (direct & matrix management). Ensuring GFM is providing end to end transport solutions as a trusted business partner to the wider organisation.

  • Develop Fleet Safety initiatives aimed at reducing harm to staff and vulnerable road users, with particular focus on fatal Road Traffic Accidents (RTAs).

  • Explore the development of road safety programme opportunities with donors & suppliers.

  • Drive continuous improvement and innovation in GFM frameworks. Develop quality assurance and performance metrics across fleet management systems and procedures.

  • Identify significant risks and organisational gaps in fleet current practice and develop appropriate mitigation plans to protect the fleet function. Ensure risks are communicated with Enterprise Risk Management (ERM).

  • Drive the development of adaptive, agile and dynamic fleet management solutions that focus on delivery at the ‘grass roots level’, employing appropriate change management techniques when required.

  • Develop technology solutions to monitor fleet assets, operational use and disposal.

Relationship Management:

  • Drive high standards and performance through setting clear direction and empowering and influencing others.

  • Regular liaison with senior Global Supply Chain (GSC) managers, Global Field Operations (GFO) regional & programme level managers.

  • Act as a strategic link for the promotion of sound fleet practice for National Offices, Regional Offices and Response operations.

  • Regularly liaise with the wider Fleet network on emerging issues and provide a conduit to escalate concerns to senior leaders.

  • Actively contribute to internal and external forums, working groups and networks related to fleet management.

  • Work closely with members of the Corporate Security team promoting mutual learning, support and accountability.

Capacity Building:

  • Develop appropriate workforce & succession planning that ensures the organisations ability to deliver transport solutions in fluid high risk environments.

  • Oversee the development and implementation of global capacity building plan for operational fleet management.

  • Engage with senior leaders to raise the awareness of fleet management protocols and practice.

  • Develop a professional culture of innovation, learning and mentoring. WVI should be seen as the ‘employer of choice’ for INGO fleet professionals.

Knowledge Management & Quality Assurance:

  • Promote alignment with WV Fleet Management Policy.

  • Drive the process of continuous learning on current international accepted practice in fleet management & analysis, identifying tools and processes that can be implemented into WV operations globally.

  • Encourage mutual learning on fleet management issues at a Regional and Global level.

  • Assist in the facilitation of and coordination of global fleet information sharing forum/network that promotes the embedding of sound fleet management practice into all layers of WV’s programmes.

  • Facilitate the documentation of best practice and contribute to the community of practice and centre of excellence.

KNOWLEDGE, SKILLS & ABILITIES:

  • Relevant Tertiary Qualification (Bachelor’s Degree or similar) in Logistics, Engineering, Supply Chain, or general Business Management.

  • Recognised Industry Qualification in Logistics, Engineering, Supply Chain (or Business Project Management experience).

  • Suitable transferable qualifications from Military, Government or Private Sector.

  • Significant senior management experience (8-10yrs) in Humanitarian Operations involving Fleet Management or Logistics would be considered.

  • Proven ability and experience (8-10yrs) in fleet management or logistics at a senior level across a large complex international organization, with strong change management experience.

  • Proven experience in Financial Cost Centre management.

  • Procurement, Supply Chain or Logistics experience.

  • Understanding of Humanitarian operations.

  • Proven experience in managing coaching and developing staff.

Preferred Skills, Knowledge and Experience:

  • Recognised Logistics, Engineering, Supply Chain Qualification (or Business Project Management experience).

  • Experience in fleet management optimization and sound understanding of the transport industry.

  • Previous experience in contract negotiation and supply arrangements with vehicle suppliers.

  • Experience in fleet management/operations within the Humanitarian sector.

  • Proven people leader with the ability to influence widely across a diverse organisation.

  • Previous experience in managing complex cost centers with Business analysis skills.

  • Proven business acumen and political savvy, must know how to get things done through formal and informal channels.

  • Skillful communicator with advanced influencing skills that can transcend boundaries and work effectively across all levels of a complex organization.

  • Ability to operate effectively and responsively in a fast changing, ambiguous environment and deal with high pressure situations calmly and with energy and resilience while managing multiple priorities and deadlines.

Work Environment/Travel:

  • The position requires ability and willingness to travel internationally up to 35% of the time to potentially high risk operational areas.

  • Flexibility in work hours is expected.

Application Developer II

*Preferred position location: Costa Rica. Other locations to be determined by home country of successful candidate in Latin America & Caribbean and the United States where WVI is registered to operate.

PURPOSE OF POSITION:

Individuals working in an Application Developer II role work on multiple small to large, complex projects as a team member, sometimes as a project lead. Individuals working as an Application Developer II require increased skill in multiple technical environments and possess knowledge of a specific business area.

Individuals must be able to adjust to constant business change and as needed to proactively plan for changes that are likely to occur. Common types of changes include introduction of new organizations through mergers and acquisitions, the separation of parts of organization (as subsidiaries, or when the business changes direction), evolving goals and strategies and emerging technologies. These changes require integration of solutions that can impact the overall system development activity. Application Developers also provide client support, consultation and subject matter expertise for system development, maintenance and support.

Individuals within the Application Development job family work closely with clients, business analysts and team members to understand the business requirements that drive the analysis and design of quality technical solutions. These solutions must be aligned with business and IT strategies and are in compliance with the organization’s architectural standards. Application Developers are involved in the full systems life cycle and therefore are responsible for designing, coding, testing, implementing and supporting application software that is delivered on time and within budget. Responsibilities beyond development of software may include participation in component and data architecture design, technology planning, product evaluation, advanced testing processes and buy vs. build recommendations. Individuals also provide input to project plans related to the Application Development initiative.

Application Developers have a strong knowledge of programming languages used by the organization. They have experience in systems design and have a solid understanding of development, database development, testing, and integration methodologies. Knowledge of current and emerging IT products, services and processes is required.

MAJOR RESPONSIBILITIES:

Project Planning:

  • Participates in project planning process with IT business analysts and team members.

  • May develop work plan timelines and manages work flows to meet project timeframes.

Design:

  • Identifies technical requirements.

  • Creates technical design specifications and assists in sizing technical requirements.

Code and Test:

  • Codes applications using a disciplined development process and in accord with the company’s standard development process (SDLC).

  • Integrates solutions with other applications and platforms outside the framework.

  • Creates data extracts and reports from system based requirements.

  • Develops, executes and documents test plans.

Deployment:

  • Assists in the deployment of new modules, upgrades and fixes to the production environment.

  • Makes modules production-ready by moving them to libraries, completing forms, following procedures, completing version control documents, etc.

Maintenance (Break/Fix):

  • Provides ongoing maintenance of applications.

  • Participates in review sessions where patterns of development and break/fix metrics are reviewed as part of standard process for optimizing IT development processes.

Production Support:

  • Provides Level 2 and 3 production support.

  • Troubleshoots existing information systems to identify errors or deficiencies and develops solutions.

Performance Management:

  • Evaluates existing applications and platform and provides recommendations for improving application performance by conducting gap analysis, identifying feasible alternative solutions, and assisting in the scope of modifications.

Documentation/User Guides:

  • Documents functions and changes to new or modified modules and test activities/results.

  • Assists in the development of user guides and training documentation for systems.

Standards/Quality:

  • Adheres to standards and procedures.

  • Reviews modules for quality assurance and checks compliance with applications standards and Service Level Agreements (SLAs).

Technology, Evaluation and Research:

  • May evaluate new application packages and tools and perform research on best practices.

  • Provides recommendations for solutions.

Coaching/Mentoring:

  • Provides technical coaching and mentoring to less-experienced team members.

KNOWLEDGE, SKILLS & ABILITIES:

  • Bachelor’s degree in Programming/Systems, Computer Science, or other related field, or equivalent work experience.

  • Expertise in a number of areas including cloud computing, API integration, cloud messaging, ground-to-cloud connectivity, highly scalable distributed systems.

  • 2+ years of experience in Java development and concepts, including debugging against Java APIs.

  • 2+ years of experience with JEE Application Servers and Container (administration, deployment and/or development in Tomcat, JBoss, WebSphere, Spring, etc.)

  • Experience with REST API, SOAP and/or Web Services.

  • 2+ years of experience providing technical solutions development for enterprise software or hosted high-­tech services using JEE and/or JSE framework.

  • Experience in at least one programming language and excited to learn others.

  • Strong problem solving and troubleshooting skills with the ability to exercise mature judgment.

  • Familiarity with industry development best practices.

  • Effective in written and verbal communication in English.

Preferred (but not required) Skills, Knowledge and Experience:

  • Experience working with source control (git preferred) with multiple developers in one codebase.

  • Experience with agile development using SCRUM.

  • Developer experience with an enterprise level integration/API gateway platform.

  • MuleSoft development.

  • Experience working with RAML.

  • Solid understanding of the design patterns.

  • Experience with MuleSoft MMC and Enterprise release capabilities is a plus.

  • Experience with Tomcat, XML, JMS, WS and SOA/Integration technologies.

  • Experience using the JAVA IDE (Eclipse, IntelliJ, Netbeans).

  • Experience using Maven.

  • Experience profiling Java applications including threading issues and examining thread dumps.

  • Integration product support from integration vendors like IBM, BEA, Oracle, Tibco, etc.

  • Advanced degree in accounting, business, finance or other business-related field.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 20% of the time.

Global O365 Engineer

*Preferred position location: Kuala Lumpur, Malaysia. Other locations to be determined by home country of successful candidate in Asia, Africa or Latin America & Caribbean where WVI is registered to operate.

PURPOSE OF POSITION:

The Engineer role is expected to be familiar with the overall O365 environment and administration. They provide overall support to the daily running of this collaboration platform. This role will also advocate and support the Global Collaboration Solutions directions in enabling business to collaborate dynamically using different collaboration platforms.

Individuals within the IT leadership job family have responsibility for activities that contribute to planning, creating and implementing an IT vision and strategy aligned with the company’s strategic business plan. They oversee the development of corporate standards, technology architecture, technology evaluation and transfer. They manage small to large teams of people responsible for developing and delivering IT solutions for the business and customers. Each role within this job family provides technical and business leadership to their organizations as well as to the business.

IT Leaders are also responsible for analyzing trends in technology, assessing the impact of emerging technologies on the business, providing solutions to address technology and business issues, and managing financial resources while ensuring the development of high-quality technology solutions. These solutions must be developed at the best possible cost and be aligned with customer and business needs while establishing relationships with employees and key internal and external stakeholders. They are also responsible for participating and leading the development of an IT governance framework that defines the working relationships and sharing of IT components among various IT groups within the organization.

To be successful, individuals must possess a combination of business, technical and leadership skills and competencies. This requires an understanding of client’s business needs, processes and functions. They also need a solid knowledge of IT infrastructure, architecture, applications development and support, networks, and computer operations. In addition, individuals working in this job family must have excellent communication skills and the ability to influence others.

MAJOR RESPONSIBILITIES:

Business and IT Strategy:

  • Implements the tactical components of the IT strategy at an Enterprise level.

  • Works with business partners to understand business needs.

  • Manages the development and implementation of IT initiatives to support business strategy.

Global Administration:

  • Manage and assign licenses for the tenant.

  • Manage support tickets related to O365/Collaboration group (Troubleshooting, guiding and solving issues).

  • Generate reports on usage for collaboration solutions when necessary.

  • Writing knowledge base articles for matters related to O365 and collaboration portfolio.

  • Work with MS support in escalation cases to solve issues with platform.

  • Assist in guiding principles and guidelines for O365 usage and other collaboration platforms.

  • Manage PowerBi capacity tenant and license assignment.

  • Assist and work with Infrastructure group with AD changes that may impact O365 or other collaboration platforms.

  • Manage O365 AD Connect and troubleshoot issues related to sync to Azure AD.

Governance:

Provides input into demand management process and executes on plan.

Collaboration Roadmap:

  • Assists in the analysis, design, and development of a roadmap and implementation plan based upon a current versus future state in a cohesive solution viewpoint.

  • Works with other teams to determine the proper recommendation and solution.

Collaboration Requirements:

  • Gathers requirement, analyses and research on possible solutions.

  • Aligns collaboration requirements with collaboration roadmap.

  • Assesses near-term needs to establish business priorities.

Collaboration Improvements:

  • Analyzes the current platforms to identify weaknesses and develop workarounds/solutions for improvements.

  • Identify and recommend possible solutions based on ACME framework on proper uses of collaboration platforms.

Collaboration Projects:

  • Assist with project team and work on a timeline to deliver solution based on a project scope and deliverables

  • Collaborates with project management on reporting project status, issues, risks and benefits.

  • Meets with project leaders to ensure progress towards collaboration alignment with project goals and requirements.

Communications:

  • Keeps IT’s technology and service managers aware of key customer issues, identifying and resolving potential problems and conflicts.

  • Regularly broadcast on potential key updates on collaboration platform and inform partnership on what is new that will enhance the digital collaboration space.

Service Level Agreements (SLAs):

  • Participates and provides input to the SLA development process.

  • Ensures internal SLAs are met.

Research:

  • Researches and evaluates new technologies in the collaboration space that will enhance the productivity and collaboration within the organization.

  • Provides recommendations based on business relevance, appropriate timing and deployment.

Vendor Management:

  • Provides advice and counsel to the vendor relationship decision-making and contract development processes.

  • Reviews service provider performance.

  • Identifies and confirms performance problems and notifies contract managers.

Resource Management:

  • Meets regularly with team to gather work statuses.

  • Discusses work progress and obstacles.

  • Provides advice, guidance, encouragement and constructive feedback.

  • Ensures work, information, ideas, and technology flow freely across teams.

  • Establishes measurable individual and team objectives that are aligned with business and organizational goals.

  • Documents and presents performance assessments.

  • Recognizes and rewards associates commensurate with performance.

  • Implements organizational practices for staffing, EEO, diversity, performance management, development, reward and recognition, and retention.

Workforce Planning:

  • Identifies the roles, skills and knowledge required to achieve goals.

  • Ensures staff has the resources and skills needed to support all work initiatives within the assigned function or Center of Competency (COC).

  • Participates in IT workforce deployment activities.

KNOWLEDGE, SKILLS & ABILITIES:

  • Bachelor’s degree in Computer Science, Information Systems, Computer Engineering, Systems Analysis or a related field. Or equivalent work experience.

  • Experience working with and interfacing with other IT teams (Network, AD, etc).

  • Strong technical background with collaboration solutions.

  • Typically has 7 to 8 years of relevant IT work experience.

  • Effective in written and verbal communication in English.

Preferred Skills, Knowledge and Experience:

  • Experience with Active Directory, Azure Active Directory and O365.

  • Experience in Power Shell scripting.

  • Experience in PowerBi.

  • Worked with other collaboration platforms (Gsuite, Slack, etc).

  • Strong analytical and problem solving skills.

  • Technical experience with networking, servers, and Active Directory.

  • Demonstrated increased levels of responsibility with IT roles.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally.

National Director – WV Timor Leste

PURPOSE OF POSITION:

Strategically lead, develop and direct the implementation of all aspects of World Vision Timor Leste to ensure high Ministry quality and high impact on the field;

  • Represent WV Timor Leste to all donors, project partners, other WV Partnership offices and divisions, local Government, Church representatives and non-governmental organizations serving according to given Power of Attorney.

  • Provide leadership, strategic direction and support in the development and implementation of an effective National Resource Strategy.

  • Be accountable for all of aspects of WV’s work in the country.

The Timor Leste National Director will:

  • Provide Strategy and leadership of World Vision Timor Leste in implementing work towards child well-being, ensuring a high level of integration and collaboration with other Asia Pacific offices and partner Support Offices.

  • Actively engage in funding acquisition- building relationships and networks to appropriately position WV in TL to secure strategic grant opportunities to enable the operations.

  • Provide strong operational management of all aspects of WV Timor Leste work.

  • Develop strong Ministry Objectives including Reciprocity of Ministry where communities and donors/supporters are able to minister to each other and directly contribute to the achievement of child well-being outcomes.

  • Carry out engagement activities with partners and other stakeholders.

  • Provide people and culture management for World Vision Timor Leste

  • Promote strong financial management.

  • Ensure compliance with all relevant laws, standards and requirements, including local country requirements.

  • Model a high standard of personal Christian leadership

  • Ensure adequate preparation for and engagement in emergency response.

KEY RESPONSIBILITIES:

Strategy and Leadership:

  • Ensure there is a documented office strategy, Ministry strategies and operating plans, and the latter have been derived from the office strategy and has clear, measurable short-term and long-term targets; Ensure that Ministry strategies are aligned with Regional and Partnership strategic priorities.

  • Ensure there are clear strategies for Finance, People and Culture, Communications and other main functions, and they are based on the office strategy and operational plan and include main priority areas identified in respective Regional and Partnership Strategy. Facilitate and be accountable for the execution and monitoring of strategies.

  • Provide strategic leadership to the Timor Leste staff, supporting and managing all operations in WV Timor Leste to ensure implementation is efficient and effective and meets the goals and objectives of World Vision International and community partners.

Funding Acquisition:

  • Establish networks and relationships with key stakeholders in order to position WVTL appropriately to secure funding going forward.

  • Ensure the financial sustainability of World Vision ministry in Timor Leste through a proactive approach to funding acquisition and marketing World Vision’s programs to potential donors.

  • Ensure appropriate high quality concepts and proposals are developed to build on the relationships established with potential donors.

  • Provide a view of pipeline projects, resources and expense forecast.

  • Lead innovative initiatives.

Leadership and Management:

  • Promote WV’s Vision, Mission, Core Values and key Partnership Standards and Practices among the staff and partners and ensure these are the core foundation of the office, strategies and work.

  • Ensure capable staff are available to implement office strategy and operational plans.

  • Promote and participate in leadership development initiatives.

  • Lead and manage the team in a way that facilitates a high performance culture, open trustworthy relationships and integrity; Promote a culture of learning and development, employee engagement and good stewardship of human capital in the office.

  • Ensure implementation and compliance to Partnership Performance Management Standards and Principles, while seeking to implement.Management guidelines on reasonable level; Champion leadership team in the proper implementation of Performance Evaluations on annual basis for the whole office.

  • Support initiatives for staff care and well-being, both for international and local employees.

  • Respect, value and promote gender, age, religious and ethnic diversity.

  • Ensure excellent standards in the management of the human, financial, capital and technical resources of the organization, which includes inspiring and maintaining high standards of work and clear accountability to stakeholders.

  • Visit projects regularly to encourage, build relationships, and support WV programs.

  • Ensure the Partnership Security and Safety requirements including setting standards, performance requirements, monitoring security status, responding to security incidents as escalated.

Ministry Objectives:

  • Ensure all programs and projects are integrated so that a true holistic approach to transformational development is found in the design, implementation, monitoring and evaluation of the work of WV in Timor Leste.

  • Ensure that donor promised and agreements are fulfilled and grants are managed to an extremely high standard of excellence.

  • Define a clear landscape view of the needs of communities in Timor Leste, identifying need at community, area and country levels to enable the story to be told to donors.

  • Facilitate a strong and effective working relationship between Area Program Managers and Donor Relationship Managers.

Public Engagement:

  • Represent World Vision to Timor Leste government representatives, UN agencies, local and international non-government organisations, ministry partners, churches, media, donors and community leaders and maintain productive relationships with these people.

  • Ensure MOUs with relevant Ministries.

People & Culture Management:

  • Provide performance-based leadership that builds and motivates effective teams to achieve the complex scope of World Vision’s ministry and ensures accountability through appropriate performance management.

  • Review and approve the office succession plan to ensure that proper capacity is in place and the succession plan is updated and executed.

  • Develop and coach the senior leadership team in Timor Leste.

  • Ensure effective Human Resource systems are operating for performance and development management of staff including recruitment and selection, orientation, development and evaluation to ensure ministry impact of the highest, cost effective quality, accountability and integrity.

  • Ensure gender and ethnic diversity at all levels according to relevant policies and guidelines.

  • Ensure the protocols and procedures for staff security, child protection, risk management, stress management and staff care are implemented and monitored.

Financial Management:

  • Exercise good stewardship over all resources by maintaining financial control, procedures and records, according to accountability standards required by World Vision International.

  • Ensure the management and regular, systematic review of all budgets, project funding, expenditures and accomplishment of ministry objectives and ensure all programs and projects remain with budget.

  • Oversee compliance with all relevant sections of the Field Financial Manual including proper accounting systems and practices.

  • Ensure WVTL overhead budget is proactively managed in line with the funding secured to remain within % objective.

Compliance:

  • Ensure the office complies with local legal requirements and standards.

  • Represent WV Timor Leste in courts, if required.

  • Ensure and oversee proper mechanisms for Child Protection and other WVI Standards and Principles implementation.

  • Implement audit recommendations.

Christian Leadership:

  • Model a high standard of personal Christian leadership, maturity and integrity as an example to staff and to commend World Vision to various publics.

  • Participate in and lead devotional meetings, annual Day of Prayer and other Christian events.

Emergency Response:

  • Develop and maintain capacity to respond promptly to all Category I emergency relief responses.

  • Ensure the implementation of national and international HEA efforts related to policy implementation, systems and structures.

KNOWLEDGE,SKILLS & ABILITIES:

Required:

  • Degree in international development, business administration, public health, social science, management or related discipline, preferably at Masters level.

  • 7 + years of experience in leadership with International NGO.

  • Significant leadership experience particularly in securing grant funding in a variety of contexts.

  • Experience in running an office or organisation, including managing strategy, system, structure and organisational culture.

  • Experience in managing Relief/Development and Advocacy programs

  • Cross-cultural leadership skill - candidates must have experiences working globally in different context and culture.

  • Commitment to social justice beliefs and values.

  • Inspirational leadership.

  • Expect networker and relationship builder, specifically with Australian Government’s DFAT and Australian Management Contractors.

  • Visionary and strategic abilities.

  • Ability to work under pressure and make key decisions that impact the safety and wellbeing of WV staff.

  • Cross cultural skills – good understanding of country political, social-economic and cultural context.

  • Cross cultural sensitivity- flexible world view, emotional maturity and physical stamina.

  • Excellent communication skills, both verbal and written, and demonstrated ability to communicate cross-culturally.

  • Good interpersonal skills with ability to build personal and team-based relationships with staff, partners and leaders at all levels.

  • A firm understanding of complex security environments is essential. Operations are spread country wide, so ability to travel on a monthly basis to project sites is helpful.

Preferred:

  • Good analytical skills and a demonstrated ability to think creatively and innovatively.

  • Knowledge of DFAT or MFAT Programmes.

  • Work experience in South Asia and Pacific regions.

Work Environment:

  • The position is based in Dili in the World Vision Timor Leste Office.

  • Ability to travel in-country and internationally is required.

Nutrition Programme Manager - Kuajok, South Sudan

PURPOSE OF POSITION:

This position provides overall leadership of all Nutrition grants in Greater Bar el Ghazal and providing technical support in implementation and budget management. The position will have key responsibilities of ensuring high quality implementation of project activities, grant management according to donor requirements and international accounting standards, timely donor and other stakeholder reporting and overall contribution to Child well-being outcomes.

KEY RESPONSIBILITIES:

Grant Implementation:

  • Provide timely input and contribution to the completion of annual work plans, reports and ensure grant management compliance for the WV project in alignment with donor and WV regulations.

  • Ensure effective liaison with Local Government officials, local communities, donor representatives and other stakeholders, making use of an appropriate accountability framework.

  • Compile output reports and prepare overall performance progress reports detailing achievements against plans and variance on a regular basis. Ensure timely submission of all nutrition reports, including 5Ws, NIS, etc.

  • Establish and maintain effective project management tools for implementation, work plan management, procurement, budget management and spending planning, quality assurance, monitoring, beneficiary accountability, and programmatic and financial reporting. Coordinate with Nutrition Technical Advisor, Finance, Programs, Supply Chain Management/Procurement, Quality Assurance (M&E), People & Culture (P&C) and Administration teams to ensure timely, high-quality project implementation and management.

  • Work closely with all County Nutrition Managers to ensure timely expenditure and management of burn rate, Develop budget revision requests where necessary. Follow up with Project Managers to compile and submit monthly, quarterly and EOP Reports and represent World Vision in Zonal cluster meetings and nutrition forums. Ensure Integration of nutrition to other sectors in the Zone for increased coordination and value for money.

  • Support proposal development and design of all nutrition projects in the Zone.

Staff Supervision and Management:

  • Participate in the recruitment process of key positions for nutrition projects. Develop and maintain an adequate human resource plan consistent with WV & donor policies/requirements in line with local laws and ensure proper technical and operational capacity of staff to manage and implement project initiatives.

  • Conduct quarterly reviews for staff partnering for performance in line with WVs performance management system, availing opportunities for staff feedback.

Budget Management:

  • Lead in the generation of project budgets ensuring that all key areas are adequately budgeted for in order to achieve the set targets/goals. Manage grant budget within approved spending levels and ensure accurate and timely financial reports to donors.

  • Work closely with Finance Manager to ensure grant/project compliance and project expenditure are reasonable, allocable, and prudent and spent in accordance with donor rules and regulations to ensure compliance with external audit.

Monitoring, Reporting, Documentation & Knowledge Management:

  • Work closely with Quality Assurance Department to ensure all M&E frameworks of the projects are in place and used to guide project implementation. Maintain Quality Assurance mechanisms, including monitoring system for tracking of project progress against indicators, activities and key project milestones reporting evaluation and communication process. Conduct routine visits to project sites for purposes of monitoring, operational support and ensure that implementation is per approved guidelines by the MOH.

  • Organize and facilitate regular project review meetings with project staff to review progress and quality of activity implementation and ascertain that protocols & guidelines as well as minimum SPERE standards as provided by WHO are met. Work closely with QA and other managers to develop tools for monitoring, reporting, documentation and knowledge management, including establishment of standard tools and systems for documentation and information sharing of project progress, best practices, lessons learnt and success stories.

Donor Relations:

  • Ensure that quality program reports are submitted to Donor in a timely manner.

  • Regularly participate in Nutrition Cluster/other meetings with MOH counterparts and other partners to provide updates on program implementation. Maintain open communication with partner agencies, other INGO’s UNICEF and other UN agencies and other relevant external partners regarding project initiatives for enhanced coordination.

KNOWLEDGE, SKILLS & ABILITIES:

Required:

  • Bachelor Degree in nutrition sciences, nutrition & food sciences, nutrition & dietetics, community nutrition or public health nutrition.

  • Master’s Degree PHD degree in nutrition sciences, or public health nutrition.

  • Post Graduate qualifications in project design and management (Diploma or Degree or Master would be an advantage.

  • 5-10 years proven experience in implementing nutrition programs and in emergency context. At least two years of experience in cash and CFS programming.

  • Strong experience in managing staff, partners and facilitating capacity building.

  • Excellent English communication skills (oral and written).

Preferred:

  • Experience in conducting nutrition related studies: SMART surveys, Barriers Analysis, KAP survey. Vast experience in proposal writing (certificate in proposal writing would be a plus.

  • Cross-cultural sensitivity, flexible worldview, emotional maturity and physical stamina. Ability to manage work life without supervision. Understand cluster coordination system.

  • Ability to work in and contribute to team building environment. Ability to maintain performance expectations in psychologically stressful environments and physical hardship conditions with limited resources.

  • Able to use a computer, with word-processing and spreadsheets, (e.g. Microsoft Office).

Work Environment:

  • Work environment: Rural/remote set up. Travel: 10% domestic/international travels is required. On call: available for communication with partners and colleagues from diverse time Zones as and when asked by the supervisor.

Programme Officer, South Sudan

PURPOSE OF POSITION:

World Vision South Sudan is seeking a Program Officer to facilitate program development and resource acquisition for both emergency response (Cat III) and ongoing programming with high standards of appropriateness, timeliness, and effectiveness. The purpose of the position is to assist the Senior Program Officer and Program Development and Quality Assurance Director in developing and coordinating proposals for multi-sectoral relief and recovery programs; liaising with potential and current donors to establish relationships that promote fund acquisition and program collaboration; providing overall coordination in technical assistance, planning, implementing, monitoring, evaluating and reporting of assigned portfolios; and collaborating with other departments to develop integrated programming. This position is Juba-based, but 50% time has to be spent in the field.

KEY RESPONSIBILITIES:

Grants Acquisition:

  • Pursue resource mobilization opportunities aligned with WV South Sudan Country Strategy ad capacities in humanitarian sectors by working closely with stakeholders in developing proposals for a variety of donors to meet local community needs.

  • Work with field-based staff to develop concept papers and prepare proposals (including logical frameworks, draft budgets, budget narratives, and monitoring and evaluation plans) for major government, private and multi-lateral donors.

  • Assist Programme Development Manager and PD Director in identifying and defining funding sources from USAID, DFATD, DFAT, EU, UN and other public donors to support existing and planned programming activities.

  • Take a leading role on key bid elements including program design, strategic partnerships, presentation of evidence and demonstrated track record to ensure quality applications are submitted.

Grants Management & Quality:

  • Support Program Managers to ensure timely submission of high quality reports to donors.

  • Assist Program Managers to ensure they are compliant with donor regulations resulting in program quality. Where necessary, lead the revisions of original plans in close coordination with the Program Manager, SOs and external donors, based on sound impact analysis of proposed change.

  • Support Finance Officers to monitor grant implementation and resource/fund utilization rates in conjunction with the Finance Manager Grants.

Donor Engagement and External Relations:

  • Provide regular, positive, and productive communication with respective donor representatives, the field, and partners regarding the implementation of program activities.

  • Assist in preparation and signing of technical agreements with line ministries and other government agencies.

  • Assist the Senior Program Officer and PD Director with developing key relationships and partnerships with other INGOs, local NGOs and donors.

Strategy:

  • Assist Programme Development Manager and PD Director in strategic engagement and communication with, SOs and partners to foster enhanced collaboration and alignment towards achieving improved grants acquisition and management.

  • Assist Programme Development Manager and PD Director in development of improved donor landscape analysis to support grants acquisition.

Knowledge Transfer:

  • Support Project Managers in compiling quality reports.

  • Share donor regulations with project managers to enable them to be compliant with the specific donor requirements.

Other:

  • Carry out additional responsibilities as assigned by the Programme Development Manager and PD Director.

  • Attend and participate in National Office and Zonal strategic meetings, lessons learned and other events which relate to resource acquisition and management.

KNOWLEDGE, SKILLS & ABILITES:

Required:

  • Bachelor’s degree in a related field from accredited university.

  • At least 3 years of previous experience in project design, proposal writing and donor relations for an INGO in a relief and / or development context. At least one year of field-based work in a similar, conflict-prone environment is required.

  • Experience developing programs and proposals in the following fields preferred: Health & Nutrition, Food Assistance, Economic Recovery & Livelihoods, Education, Children in Emergencies, WASH, and Protection. Experience in working on resilience programming in fragile contexts preferred.

  • Experience negotiating with Government, Bi / Multi-lateral Agencies, private donors.

  • Experience working in a cross-cultural environment.

  • Willingness to work and travel to hardship locations.

  • Strong knowledge and understanding of the humanitarian industry (relief, development, and advocacy), including how INGOs operate in the global and local contexts. Good understanding of WV’s current ministry and operations.

  • Good networking skills.

  • Broad understanding and in-depth knowledge of government and bi/multilateral agency funding requirements, systems and procedures.

  • Excellent skills in project design, budget preparation, evaluation and report writing.

  • Ability to independently develop log frames, monitoring and evaluation plans and indicator tracking tables for projects and programs.

  • Understanding of World Vision’s Child wellbeing indicators, LEAP processes and templates.

  • Excellent analytical/problem-solving skills and attention to detail in the development of written documents.

  • Cross-cultural sensitivity, flexible worldview, emotional maturity and physical stamina.

  • Effective in written and verbal communication in English.

Preferred:

  • Experience developing programs and proposals in the following fields preferred: Health & Nutrition, Food Assistance, Economic Recovery & Livelihoods, Education, Children in Emergencies, WASH, Peace and Protection.

  • Experience in working on resilience programming in fragile contexts preferred.

  • Experience developing programs and proposals in the following fields preferred: Health & Nutrition, Food Assistance, Economic Recovery & Livelihoods, Education, Children in Emergencies, WASH, Peace and Protection.

  • Experience in working on resilience programming in fragile contexts preferred.

  • Experience in building relations with donors and NGO groups to share learning, promote best practices and coordinate programming and consortia opportunities.

Work Environment:

  • The position requires ability and willingness to travel domestically up to 50% of the time.

  • Domestic Travel: 30% Regular internal travel to project areas is required.

  • International Travel: 15% international travel will be required.

  • On call: In emergency and disaster situations, the position will always be required to be on call.

Senior Analyst (Strategy Realisation & Innovation)

*Preferred Location: Manila, Philippines; Position location to be determined by home country of successful canddiate within a jurisdiction (country or US State) where WVI is registered to operate.

PURPOSE OF POSITION:

Our Promise brings together the World Vision Partnership to tackle challenges of the future and deliver positive impact from our ministries to vulnerable children. As we enter into the fourth year of this strategy realization journey, we must accelerate the development of key organizational capabilities, complete unfinished business that has already started, and bring agility to pivot and re-focus based on the changing world dynamics.

The Strategy Realisation and Innovation (SRI) team is looking for a Senior Business Analyst who is a critical thinker and can problem solve with simplicity in the midst of complexity.

As a Senior Business Analyst you will be comfortable managing and coordinating across small, cross-functional assignment teams deployed to help solve complex problems that surface as we continue to realize Our Promise. You will be confident in engaging with all parts of the Partnership, bringing a macro strategic view to projects. You will be confident in applying strong analytical skills using available data to better understand strategic and operational issues that may impede our progress across any area of World Vision’s global operation. You will be able to execute root-cause analysis, and help functional teams develop explicit solutions that solve complex problems with agility and sustainability. With the support of the SRI senior leadership you will develop models, identify trends, test hypothesis and build compelling arguments in support of change and simplification.

You will be presenting to the highest levels of leadership within World Vision and engaged in high profile assignments that have the potential to radically transform all aspects of the organization. You will be adept at identifying key issues and problems that require escalation and resolution by leadership, and possess experienced business acumen to coordinate communications between stakeholders in so doing.

You will have a passion for the world’s most vulnerable children and a desire to see World Vision excel in all aspects of operations required to deliver http://ourpromise2030.org

KEY REPONSIBILITIES:

Our Promise Oversight:

  • Provide secretariat and program management support for executive leadership groups. E.g. SRSC, PRAC, DIGIT.

  • Tracking and reporting delivery from the portfolio of strategic initiatives sponsored by the SRSC / PRAC / DIGIT.

  • Developing, cascading, reporting and interpreting the Strategy Scorecard.

  • Supporting the network of strategy realization champions who partner in delivery, learning and development of strategy and innovation in their context.

  • Modelling Our Voice survey data to support the Our Promise culture and change management agenda.

  • Shaping, scoping and establishing effective delivery teams for initiatives required by key forums.

  • Escalating issues, clarifying risks, opportunities and dependencies to realisation within and between strategic initiatives and relevant functional change initiatives.

Problem Diagnosis and Business/data Analysis:

  • Engage with internal and external datasets to develop new insights that will guide World Vision’s work.

  • Conduct analysis, and create reports and input required to support evidenced based decisions.

  • Link diverse data sets to help WV leadership better understand operational dynamics, issues and possible solutions.

  • Demonstrate best-in-class analytical skills around complex data and draw out insights that are relevant and useful.

  • Collaboratively engage with, share approaches, and work with teams of embedded business and data analysts across the Partnership to bring alignment and expertise to assist and support project deliverables.

  • Work across federated entities and embedded resources within WV to establish end-to-end perspectives on systems, technical processes, resources and data.

  • Work with functional leaders and subject matter experts to identify opportunities to streamline business processes and simplify operations.

  • Collaboratively engage and unite WV internal stakeholders in the development of successful transformational solutions.

  • Work with best-in-class analysis tools to be efficient and effective at drawing out insights that are useful for decision making.

  • Strategy Development Competency:

  • Support the quality and integrity of Partnership and entity-level strategies, impact targets and Our Promise alignment.

  • Build credibility as a subject matter expert for WV’s end-to-end approach to strategy development.

  • Embed an agile, impact-led strategy development process that realizes Our Promise in a country context and integrates key features of our strategic imperatives.

  • Support ongoing efforts to strengthen strategy across all WV entities – tracking progress towards critical performance metrics and escalating areas of misalignment.

  • Maintain a body of knowledge across all entity strategies that informs, educates and equips others to deliver effective strategy creation and realization approaches.

  • Support continual improvement of strategy tools and training resources.

  • Anticipate changes taking place in the NGO/development sector before they happen so we can respond effectively.

KNOWLEDGE, SKILLS & ABILITES:

Education/Experience:

  • Master's degree preferred, in economics, business administration, public administration, international development or related field.

  • Broad and deep experience in several functions, esp. on international development and management and cross-functional senior management experiences within WV.

  • Formal qualification in project management or data analytics.

  • 5 years experience in business strategy and technical change implementation.

  • 5 years experience in detailed business and data analysis.

Competencies/Capabilities:

  • Ability to think globally and look at the macro, strategic issues to inform strategy choices and management process.

  • Thinks carefully about the likely effects on others of one's words, actions, appearance and mode of behavior. Selects the words or actions most likely to have the desired effect on the individual or group in question. Demonstrate ability to work effectively in a team.

  • Demonstrates ability to persuade, convince, or influence others to commit to actions or products, which he or she finds of value; convinces others by understanding their needs and relating the action or product to their needs.

  • Balances the needs and interests of various stakeholders and makes decisions involving competing goals, objectives and alternatives. Prioritizes tasks and redirects work effort in response to changes in priorities.

  • Identifies and analyzes situations and/or issues, considers options, develops and decides on solutions, recommends and/or implements and monitors appropriate solutions.

  • Acts in a candid and straightforward manner with others, honors his/her commitments and respects the confidentiality and needs of others.

  • Establishes a systematic course of action for self and others to ensure accomplishment of specific objectives. Balances the needs and interests of various stakeholders and the broader organization. Determines priorities and allocates time and resources effectively. Recognizes when there is enough data for a decision and the risk of not having all possible information is tolerable.

  • Makes decisions, takes actions or makes commitments, after considering the available courses of action and the needs and values of others.

Technical Competencies:

  • Project Management Skills: demonstrates an ability to manage and track ongoing delivery of projects, work with MS Project, Sharepoint, MS Teams, Google Docs, and other similar tools; and able to present information on progress and status reports using effective language, and in a visually appealing and effective manner using PowerPoint and the Microsoft Office Suite.

  • Business and Data Analysis: demonstrates strong attention to detail with logical and analytical competency around business processes, data analysis using Root Cause Analysis, process/workflow, and dataflow analysis skills. Technical skills in PowerBI.

  • Strategic Planning Knowledge and Skills: Demonstrates an ability to perform strategic business planning including identifying existing and emerging issues of strategic importance, overseeing analysis, strategy communication and opportunity recognition. Skills in developing position papers using research and strategic thinking is required.

  • International Development: Strong knowledge and understanding of humanitarian industry (relief, development, and advocacy), including how INGOs operate in the global and local contexts. Understanding WV current ministry and operations is critical.

  • Finance and Funding Knowledge: Applies understanding of the broad financial basis of the organization, strategic resource allocation, and understanding funding model.

  • Biblical Scripture Knowledge: Demonstrates knowledge of biblical scripture by accurately applying biblical scripture in decisions, recommendations, and actions.

  • Business Know-How:Applies a broad-based understanding of key business fundamentals with knowledge of World Vision’s organization, strategic relationships, and the business/political environment. Uses a high-level understanding of finance, operations, marketing, information systems, and human resources to manage across departmental and functional lines. Evaluates and manages risks to the organization at all levels.

  • Performance Management: Demonstrates ability to design and implement performance management system, monitor leadership performance, report and document performance, and develop recommendation for strategy development and goals setting.

  • Written Communication: Expresses ideas, thoughts, and concepts clearly and effectively in writing, using correct and appropriate grammar, organization and structure.

  • English Language Proficiency: The ability to speak, understand and write fluently in English.

Preferred:

  • Expert at MS Office application suite including MS PowerPoint and Excel.

  • Expert at using MS Excel including Pivot Tables, VBA, and similar functions to acquire and run desktop data analysis; and proficient in using tools such as Visio to present workflows and data flow diagrams.

  • Confident working in PowerBI and other data analytic platforms.

  • Familiar with Big Data analytical tools, techniques, and methodologies to harvest, aggregate, normalize, and draw analytical insight.

Work Environment:

  • The position requires ability and willingness to travel domestically and internationally up to 25% of the time.

Federal Way Spring 2020 Internships

PLEASE NOTE:

You are able to indicate interest in up to 3 total internship positions (regardless of location) —please list in order of preference at the top of your resume or cover letter. Therefore, only submit one application even if you are interested in multiple locations and positions.

*Not all positions listed are guaranteed to be filled.

SPRING 2020 WORLD VISION INTERNSHIPS (Federal Way, WA)

World Vision Internships provide a three-month opportunity for exceptional students and recent graduates ready to explore a career in the international relief and development sector. We are committed to providing interns with a meaningful learning experience where you are able to learn, grow and connect alongside other emerging professionals who are passionate about our mission.

Learn: Take on challenging and meaningful work assignments while developing your technical skills and gaining valuable hands-on experience.

Grow: Deepen your understanding of the sector, develop your leadership potential and grow your Christian faith during weekly professional development seminars and workshops.

Connect: Form connections with a diverse nationwide intern cohort and build your professional network at one of the largest international relief, development and advocacy organisations in the world.

DETAILS & ELIGIBILITY:

Dates:

January 27, 2020 – April 24, 2020

Stipend:

All US-based interns are paid a monthly stipend of $650

Hours:

Full-time and part-time opportunities are available (20-40 hours/week)

Location:

Internships will be based in Los Angeles (Federal Way, WA)

Eligibility:

All candidates must meet the following requirements:

  • At least 18 years of age

  • Able to commit to a minimum of 20 hours per week

  • Eligible to work in the United States (US Citizen/resident or F1-student visa)

  • Current student or recent graduate from an undergraduate/graduate programme (within 2 years)

  • Adhere to the Christian Statement of Faith required by all World Vision International employees

Marketing and Communications Systems Intern:

  • Eligible Candidates: Current undergraduate, recent graduate, graduate student

  • Appropriate Fields of Study/Majors: Marketing, Communications, Journalism, Media, Photography, Videography, Graphic Design, Computer Science/Technology (Database Optimization, Search Engine, and Metadata Tagging).

*This position can be located in either Monrovia, California or Federal Way, Washington.

World Vision's Global Marketing and Communication’s Content team is responsible for the storage of over 300,000 valuable digital assets. These assets are the photos, videos and stories that fuel marketing, advocacy and communications across the global World Vision Partnership.

The intern’s responsibilities will include:

  • Project research and analysis of content use and patterns.

  • Apply industry best-practices to our library metadata and tagging practices.

  • Assist with improving the Digital Asset Management system to better meet user needs.

  • Develop training materials for new technologies/systems.

Storytelling and Content Intern:

  • Eligible Candidates: Current undergraduate, recent graduate, graduate student.

  • Appropriate Fields of Study/Majors: Marketing, Communications, Journalism, Media, Editorial Work, Photography, Videography.

*This position can be located in either Monrovia, California or Federal Way, Washington.

World Vision's Global Marketing and Communication’s Content and Storytelling team is responsible for a digital library with thousands of stories with more than 300,000 images and videos. Presently, our team is undertaking an editorial review of these assets to refine the quality of the library and to highlight the best content.

The intern’s responsibilities will include:

  • Search through the library and highlight content for use by our staff in future campaigns.

  • Curate content refining the quality of content offered in our systems.

  • Apply appropriate tags that match the subject of the content.

Video Editing/Film Intern:

  • Eligible Candidates: Recent college graduate, graduate student or completed graduate programme.

  • Appropriate Field of Study/Majors: Communications, Film/Videography, Journalism, Media, Graphic Design.

*This position can be located in either Monrovia, California or Federal Way, Washington.

World Vision’s Global Marketing and Communications Content team constantly gathers high definition, top-quality video footage featuring our work in the field. The intern will be responsible for reviewing footage from prior trips and editing together thematic b-roll collections and will upload these files to our global library (i.e.: “smiling children from Uganda,” or “Cambodia health clinic”). By editing the raw footage into short, excellent b-roll clips, the footage will be easier to use and will be more accessible in the global library. The intern will allow our teams to make better use of existing footage, avoid duplicate trips to the field, and will assist our advocacy and fundraising efforts.

The intern’s responsibilities will include:

  • Review archived footage from previous projects and extract key clips that can be used in other projects.

  • Streamline the archive by creating thematic b-roll clips that will be used in future projects.

  • Export final projects into web-resolution files.

  • Uploading files created to the Global Digital Asset Management library for use by staff worldwide.

Emergency Logistics Advisor

PURPOSE OF POSITION:

Provide emergency logistical services that ensure a rapid and effective response delivery. Deliver high level management support to response activities, reducing risk, increasing compliance and quality of delivery.

KEY RESPONSIBILITIES:

  • Logistics and Supply Chain Strategic Planning with key stakeholders in a response context.

  • Staff and resource Logistics and Supply Chain activities to meet response requirements.

  • Establish, implement and manage ProVision Emergency Response platform in rapid response and emerging contexts.

  • Manage global pre-positioned stock through partner relationships as necessary to support rapid onset disasters and the needs of the organisation.

  • Provide technical management support to the partnership with an aim to reduce risk and increase compliance with relevant policies and procedures.

  • Manage and maintain key relationships with external CoP stakeholders.

  • Provide mentoring to suitable candidates to build individual technical capacity, with an aim of strengthening the Disaster Management system.

KNOWLEDGE,SKILLS & ABILITIES:

Required:

  • Bachelor’s degree in Business or Logistics or Law or Commerce, or equivalent experience.

  • Minimum 5 years’ experience in an emergency or fragile context environment.

  • Minimum 5 years’ line management experience with procurement and logistics activities – preferably in a FMCG, military or INGO context.

  • Experience in managing multicultural teams.

  • Experience managing and interacting at all levels of the organisation from field workers to the C suite level.

  • Must demonstrate a high level of Information Technology and Systems literacy. (Procure to Pay Systems, Inventory Management Systems).

  • Must demonstrate a high level of personal resilience, capacity and interpersonal skills.

  • A high level of written and spoken English is necessary.

  • French, Arabic or Spanish language regarded highly.

  • Valid driver’s license.

  • Valid Working with Children Check (or similar).

  • HEAT Training.

Preferred:

  • Knowledge of ProVision.

Work Environment:

  • This role is part of the GRRT and the candidate will be expected to perform in hash and difficult conditions, such as a Cat III global response.

  • A high level of travel is required – 50% minimum per year.

Advocacy and External Engagement Officer

*Position to be based in Geneva; EU eligible/Swiss Citizens preferred. No relocation assistance provided.

PURPOSE OF POSITION:

Reporting to the UN Representative, Geneva, the Advocacy and External Engagement Officer will provide support to advocacy and external engagement activities of World Vision colleagues in Geneva focused on the United Nations. These will be in support of Geneva focused objectives of Advocacy & External Engagement (A&EE), as well as other WV global teams. This role supports the delivery of external communications to stakeholders and supports the planning and implementation of external events, as well as attending external meetings to document discussions and outcomes. The Officer will also support the administrative needs of the Geneva office, including maintaining good relations with key vendors.

MAJOR RESPONSIBILITIES:

  • Contributes to development and implementation of Advocacy and External Engagement Plans with due follow up and development of Action Points on specific work streams.

  • Develops and organizes internal communication and external activities to meet specific communications objectives.

  • Proactively organizes external events (for 20 to 200 people) that contribute to making the case for children’s wellbeing and rights as they relate to the team’s main objectives. This is carried out with relevant stakeholders and partners as appropriate.

  • Supports implementation of internal coordination with regional offices and national offices as appropriate for their engagement in the Advocacy Engagement Plans and other internal work plans thus supporting local to global engagement.

  • Supports overall work with partner organizations and leads engagement and partnership in some of the networks and alliances and/or coordinating platforms.

  • Supports the administrative needs of the Geneva Office, including ensuring good relations with and timely payments to vendors and other parties. Supports functioning of the Geneva Office association (re Swiss registration).

KNOWLEDGE, SKILLS & ABILITIES:

  • Bachelor Degree in field related to international development, political science, communications, etc.

  • Minimum 3 years’ experience in government relations/external engagement, child rights, human rights, communication or any other specific field relevant to World Vision’s work.

  • Experience in international work environments and cross-cultural communication, including understanding of the UN system and NGOs.

  • Strong networking skills.

  • Strong written and verbal communications skills.

  • Administrative and Event management experience.

  • Documented experience in advocacy work with international actors.

  • Documented experience in writing advocacy briefs, notes, summaries, etc.

  • Fluency in English. French is a strong asset. Other languages may be an advantage.

Work Environment/Travel:

  • The position requires ability and willingness to travel internationally 5-10% of the time.

WVV Zonal Technical Program Officer - Livelihood - North 2

WORK CONTEXT / BACKGROUND:

World Vision is a Christian relief and development organisation working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, WVs work focuses on children, ensuring they are protected and their basic needs are met. WVV has a total income of around US$ 18,000,000 (FY17) with funding from 13 support countries in Europe, Asia, the Americas and Australia. Funding of WVV consists of sponsorship program funding (70%) and PNS/grants (30%). WVV employs about 420 staff, of which 99% are Vietnamese nationals.

Currently, World Vision Vietnam is implementing 39 Area Development Programmes (ADPs) which operate in 5 zones: North (Hung Yen, Hoa Binh, Hai Phong and Dien Bien), Yen Bai Tuyen Quang, Thanh Hoa, Central & Highlands (Quang Tri, Quang Nam Danang) and South (Quang Ngai, Binh Thuan, Ho Chi Minh, DakNong). From FY18, WVV adopts and implements the new operating model, therefore, the name of ADP will be changed to AP (Area Programme). WVVs APs usually focus within one administrative district of a province which populated by ethnic minority people with high rates of poverty. A uniqueness of WVVs Development Program Approach (DPA) is that AP team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis. Beside the APs, WVV is also implementing different Special and Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

In alignment with the three ministry strategic objectives, World Vision Vietnam implements three Technical Programs (TPs): Child Protection, Nutrition and Livelihoods. Technical Programmes are national or sub-regional level programmes implemented by World Vision in multiple geographic locations within a country. They employ evidence-based practices and models previously identified, defined and prioritised through a strategic process and documented in a Technical Approach (TA). TPs are designed to ensure National Offices (NOs) achieve World Visions mission, which includes the highest impact for the well-being of children, in accordance with relevant TA and NO strategic objectives.

Under each zone (6-8 APs), there are 3 Technical Program Officers: Nutrition/Child Protection/Livelihood and 1 Program Effectiveness (PE) Officer. The Technical Program Officer directly reports to Zonal Manager and has dotted line to the Technical Program Manager.

Under each AP, there are 6-8 staff, including 1 AP Manager, 1 Sponsorship Facilitator, 1 Finance Officer/Bookkeeper, 1 AP Coordinator and 2-4 Development Facilitators (DFs) who are in charge of all projects and program activities for around 2 assigned communes/wards in their AP (from assessment to planning, implementation, monitoring, evaluation and transition). DFs will be coached by the AP Manager programmatically and the Technical Program Officers technically.

PURPOSE OF POSITION:

- Provide technical support for the adaptation, implementation, monitoring and reporting of TP in the assigned zone and be accountable for the technical quality of the TP and cross cutting themes mainstreamed in the TP

- Provide technical expertise and support to improve capacity of the AP staff and partners in the assigned zone in order to effectively deliver the TP

- Advocate for the scaling-up of evidence based project models and multiply impact across different APs and provincial level.

- Contribute to ensure WV is a child safe organization through the implementation of the TP

MAJOR RESPONSIBILITIES

  1. Strategic Direction (Time spent: 10%)

    - Provide inputs from the field for development/ review, revision of respective Technical Approach, Technical Program, Area Program (AP) Plans and Project Models in Livelihood

    - Provide input to TP Manager and Specialists on developing and standardizing Technical Guidelines/Training Materials for the implementation of Project models

    - Consolidate and analyze the monitoring data to come up with appropriate findings and recommendations to improve the technical quality

    - Participate in the impact assessment/ operation research of Project Models

    - Provide inputs to TP level reports

    - Support AP/ZM/TP managers in exploring needs for further funding to address the burning problems faced by the children relating to Livelihood in order to propose these issues through Concept paper, proposals.

  2. Technical Support and Quality Assurance (Time spent: 40%)

    - Develop and implement technical working plan for designed zone

    - Assist the AP (Including AP manager and DFs) to develop annual POA which relevant to AP plan and in alignment with NO technical approach

    - Review AP Plans, annual POAs and project models of the designated APs to ensure its alignment with National Strategy, TA, and TP

    - Provide technical support for AP staff in the implementation of TP, addressing and finding solutions to TP issues

    - Facilitate periodic monitoring, supportive supervision and reflection at the APs in the zone to ensure the quality of the TPs implementation

    - Provide technical support for design, implementation and evaluation of grant/ PNS projects in designated zone

    - Consolidate, review and validate and analyze data from AP before sending to PE Officer for compiling zone Indicators

    - Support the AP team to ensure that assessment, monitoring and planning processes have active participation of the parents, community people, children and key project partners. This might include reviewing the process, documents of assessment & planning of the APs in the zone

    - Review all the annual reports of the APs in the zone and provide feedback for improvement

    - Support Technical Specialist and Technical Program Manager to standardize DME tools for baseline, monitoring and evaluation of the TP

    - Support zonal PEU Officer to introduce standard indicators and tools for baseline, monitoring and evaluation of the TP to the AP staff, so that these tools are disseminated to the local network for their use

    - Participate in the following key M&E activities scheduled by PEU in the designated zone which should include AP assessment, AP Design and AP Evaluation

    - Ensure that national KPIs related to Livelihood are reviewed, updated with accuracy periodically

    - Provide technical support for procurement and strategic sourcing (materials, consultants)

    - Manage project activities and budget for provincial level

    - Review and ensure accuracy and consistency of all LEAP 3 budget coding

    - Provide support to APs in implementation of Community-based Disaster Risk Management (CBDRM) and responding to climate change such as facilitating Community-based Disaster Risk Assessment (CBDRA), Community Disaster Preparedness Plan/Community-based Disaster Risk Reduction Plan (CDPP/CBDRRP)…

  3. Capacity Building (Time spent: 30%)

- Introduce the technical models to AP staff

- Provide technical guidance to district/commune partners on project models

- In consultation with TP Manager, Technical Specialist and AP Managers to facilitate capacity building activities including TOT training for AP technical resource persons for contextualization and follow-up

- In consultation with Technical Program Manager and Technical Specialist, AP Manager, Communication to document and share the best practices on Livelihood for the purpose of staff learning and development.

- Build and enhance capacity for local Rapid Response Teams (RRTs);

- Participate in building capacity with/for the NRRT

- Be ready for deployment to lead/join emergency responses (when requested)

4. Advocacy and Networking (Time spent: 20%)

- Build and nurture effective working relationship with technical departments at provincial level

- Document and disseminate evidences on the impact/ effectiveness of the relevant project models with the provincial level decision/policy makers for advocacy activities

- Work with APs and Zonal Manager to plan and allocate budget for advocacy activities at provincial level

- Implement and monitoring the outcomes of advocacy activities at provincial level while ensure the linkage between different levels

- Identify and raise emerging issues for advocacy

- Identify, document and share learnings, good practices, model from implementation for Technical Program Manager and Technical Specialist for purpose of advocacy and replication.

- Represent WVV at relevant forums, meetings, working groups and workshops relating to Livelihood in designated zone.

KNOWLEDGE SKILLS ABILITIES

  1. Education

    - Bachelors Degree in multi-disciplinary of economic social or community development/environment/ agriculture or related fields.

  2. Knowledge & Skills

  • Excellent interpersonal, organizational, time management, demonstrated leadership and good management ability.

  • Proven ability to provide coaching and deliver other capacity building activities.

  • Ability to provide supportive supervision to assure the interventionsquality.

  • Ability to document and share best practice for replication.

  • Good data analysis and reporting skills.

  • Conceptual understanding of and commitment to development work, especially Christian, child-focused, community-based development concepts, approaches and processes.

  • Ability to communicate and relate effectively with a diverse range of people (i.e. project beneficiaries, Government officials, project partners, WVV staff).

  • Good reading and report writing skills in Vietnamese and English.

  • Good computer skills (word processing, excel, power point & email).

  • Ability to work with a minimum of supervision, exercise judgment, meet deadlines and work under pressure.

  • Strong ability to speak, write and read in both English and Vietnamese.

  • Be willing to travel to the APs in designated zone.

  1. Experience

  • Experience in working with non-governmental organization.

  • Proven experience in managing community projects

  • Experience of and demonstrated ability to effectively network with a diverse range of multi-lateral, and government bodies;

  • Experience in monitoring and evaluating projects and ensuring that recommendations are implemented.

  1. Work Environment

  • Work with a different teams and communities to provide the technical support

  • Extensive travelling within the assigned zone (60% field based and 40% office based)

  • Work with minimum of supervision

  1. Core Capabilities

Achieving Capabilities:

Achieving quality results and service

Practicing accountability and integrity

Communicating information effectively

Self-Managing Capabilities:

Demonstrating Christ-centre life and work

Learning for growth and development

Maintaining work/life balance and effectiveness

Thinking Capabilities:

Thinking clearly, deeply and broadly

Understanding the Humanitarian Industry

Understanding World Visions mission and operations

Practicing innovation and creativity

Relational Capabilities:

Building collaborative relationships

Practicing gender and cultural diversity

Influencing individuals and groups

World Vision Vietnam is a Christian non-government organization. Applicants having working experience in a similar kind of organization will be an advantage.

Our contact details are:

People and Culture Department – Ms. Pham Ngoc Linh

World Vision International - Vietnam

Address: No. 444 Hoang Hoa Tham street, Tay Ho District, Hanoi.

Tel: 024. 39439920 (Ext:114)

We give equal opportunity to every candidate, regardless of religion, race and gender.

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities.

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