Finance for Transformation Advisor, West Africa Region, VFI

*Preferred position location: Dakar, Senegal. Other possible locations: Ghana and Rwanda where WVI/VF is registered to operate.

*Please submit your CV in English.

PURPOSE OF THE POSITION:

Finance for Transformation (F4T) is VisionFund’s program to offer financial services to saving groups. The flagship product, the saving group linkage loan, follows a methodology, specifically designed to the target groups. This position’s purpose is to support and guide Micro Finance Institutions (MFIs) during the pilot and roll out of this product, focussing on West African countries. We have already developed standards regarding product process, training materials and various guidance materials.

The F4T Advisor will use the existing materials to support MFIs to increase their reach of savings groups. This will include capacity building among MFI staff, monitoring of operations both through field visits and through regular monitoring meetings, reports, etc, and developing new partnerships with NGOs.

KEY RESPONSIBILITIES:

Support MFIs in the implementation of F4T (Senegal, Ghana, DRC, and potentially Mali and Rwanda):

  • Capacity building.

  • Product pilot development.

  • Product roll out support.

  • Monitoring of implementation.

Coordination with World Vision and other NGO:

  • Sensitisation of WV and other stakeholder of F4T.

  • Increase the pipeline of SGs to be linked.

  • Increase the number of partners VF works with.

Provide advice on how training material can be improved. Translation of existing training material into French and the development of new training material into French:

  • Capacity building.

  • Network outreach.

External engagement: Speaking at events, webinars, conferences to share lessons learned:

  • Contribution to knowledge sharing.

  • Documentation and sharing of lessons learned.

  • Promote VFI visibility.

  • Promote F4T visibility.

KNOWLEDGE, SKILLS AND ABILITIES:

  • At least 5 years of professional experience in development work (preferably with saving groups / livelihoods / resilience / gender equality).

  • Knowledge of Savings Group methodology.

  • Business focused, with ability to improve annual operational plans and advise on product pilots, results analysis and workforce plans.

  • Proactive and adaptable, with experience of introducing new products or services.

  • Project management experience is required, including financial monitoring and reporting.

  • Looking less for a microfinance/finance specialist – we are looking more for a candidate with NGO experience.

  • Must be fluent in French and English.

  • Must be able to travel for work in very remote/rural areas.

  • Experience of delivering training virtually, as well as in person.

  • Must have a proven track record of engaging and influencing leaders externally and internally – e.g. building new partnerships, leading change, introducing new products/services and speaking at events, webinars and conferences.

  • University degree in relevant field.

Preferred Skills, Knowledge and Experience:

  • Native French speaker with excellent English or native English speaker with excellent French.

  • Work experience in a Microfinance Institution is an advantage.

  • Knowledge of digital platforms for savings groups is an advantage.

  • Experience of grant applications or grant monitoring is an advantage.

Work Environment/Travel:

  • The position requires the ability and willingness to travel up to 30% of the time.

Analyst - Business Process Solutions

*Preferred position location: United Kingdom, Taiwan, South Korea or Hong Kong. Other locations to be determined by home country of successful candidate in the Asia Pacific Region, Europe or where WVI is registered to operate.

*Please submit your CV in English.

PURPOSE OF POSITION:

The Analyst – Business Process Solutions is the bridge between our global business systems and fulfillment of World Vision sponsor experiences; bridging the gap between existing global capabilities and the business processes and operations involved in executing Child Sponsorship Marketing and Engagement sponsor experiences. This role provides Child Sponsorship business process leadership to the Sponsorship Marketing Busines Process & Systems Capability team and operates under the scope of Marketing and Engagement for projects designed for retention and sponsorship market, by engaging broadly across fundraising offices, global production, global IT, and vendors, to understand, align, design and implement business process solutions that enable the Child Sponsorship Experience to be delivered.

This person has an intimate understanding of existing World Vision fundraising and marketing Sponsorship operations and processes, child feature production processes, and a keen understanding of globally supported platforms, technology and processes; and is a curious communicator; able to drive discussion, listen intently, critically assess, and clearly document the current and future state across fundraising office and Global Production process and technology. They will be able to demonstrate their ability to distill complex process environments with multiple interdependencies into easily understood and consolidated documentation; identifying risk and bottlenecks and bringing clarity on

opportunities for improvement.

The person is responsible to interact with a range of stakeholders including subject matter experts, solutions architects, IT platform leads, field practitioners, organisational partners and vendors (including Support/Fundraising Offices, Global Marketing & Communications colleagues, IT, and vendors) and to lead the documentation of current state processes and systems, lead critical thinking around process improvement, lead the detailed business requirements formulation, and the successful implementation of any of the processes and platforms selected or developed. This will involve establishing business process requirements, articulation and interpretation of marketing user business requirements into detailed business requirements, transforming functional support/delivery requirements into analysis models (for example gap analysis, usability etc), partnering with IT solutions concept design to champion best in class solution-design that is both cost effective and technically future-proof (considering roadmap initiatives and future state), supporting systems development as well as develop test strategy, user testing and business implementation to ensure that solutions deliver on core marketing business user needs.

In executing the role, this person has a business and strategic minded analyst, who can observe the organization objectives and strategically translate business needs. This person is creative, analytical, curious, detailed and diligent.

The ideal Analyst - Business Process Solutions candidate is someone who has demonstrated experience of delivering business value through effective analysis, problem solving, defining requirements for efficient and sustainable solutions and supporting the delivery of those solutions.

A key quality of this function is not only to be able to translate and interpret operations practices into easily understood business requirements for the IT stakeholders but also translate and interpret technical requirements into simple and 'friendly' information for the end-users' understanding.

They will need to be able to manage multiple streams of projects and initiatives supporting colleagues to deliver the right enablers to meet project outcomes; excellent communication, reporting, self-management, visibility, and managing-up are vital for success.

The output of this role provides clear understanding and requirements (as relating to Sponsorship) for designing of global business systems alignment, vendor solutions, and global fundraising marketing technology solutions for delivering sponsor experiences.

KEY RESPONSIBILITIES:

Planning:

  • Conducts in depth data gathering and analysis, (understanding business process) and documentation to support articulation of business requirements.

  • Interviewing Support Offices, documenting processes, validation and clarification.

  • Participates in short and long-term planning to improve processes.

  • Assess potential technology and projects for strategic fit across business needs.

Business Process Improvement:

  • Collaborates across the partnership on issues and best practices to identify opportunities for process improvement.

  • Develops business cases.

Business Requirements:

  • Reviews, defines, develops, and documents detailed business requirements (system and process change/development requests, bug-fixes, etc.) based on ministry and end-user needs with focus on cross platform dependencies.

  • Designs and translates requirements into functional specifications for handover to the technical and/or business implementation teams.  

  • Provides review and sign off on completed stories.

  • Develops and signs off test plan and strategy.

Implementation:

  • Assists or leads components of implementation, including training (e.g. training of trainers) and the development and sign off of training materials.

  • Ensures proper, efficient, and common application of updated or new Sponsorship business processes and standards.

Problem Solving/Testing:

  • Investigates, analyzes, and troubleshoots issues related to current and proposed Sponsorship business operations.

  • Provides leadership on escalation procedures and recommends appropriate resolution and action.

  • Lead issue management (across incident escalation).

Communication/Liaison:

  • Promotes an understanding of Sponsorship roles, processes, and activities.

  • Supports formal reporting of project status to senior management.

  • Negotiates agreements between business units.

  • Serves as a link between Sponsorship and the partnership.

KNOWLEDGE, SKILLS AND ABILITIES:

  • College degree in business, computer science, or related field.

  • Good English communication skills (oral and written).

  • At least five years of relevant business and/or technical process improvement experience (including at least 3 years as Business/Data Analyst).

  • Extensive experience in gathering business requirements, designing workflow diagrams, designing solutions, user testing, and implementing refined or new processes in an operational environment.

  • Experience in relating with different levels of staff and collaborating with cross-functional and cross-cultural teams.

  • Extensive experience facilitating discussion between business and customer teams.

  • Working cross culturally, cross functionally, and cross-borders.

  • Willingness and ability to travel domestically and internationally, as necessary.

  • Effective in written and verbal communication in English.

  • Certification in process improvement and/or project management an advantage.

  • Experience in agile project management and/or agile software development.

Preferred Skills, Knowledge and Experience:

  • Training or certification in Lean Six Sigma principles preferred.

  • Preference for experience in a development, advocacy and/or relief agency.

  • Working in Child Sponsorship fundraising office context.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 10% of the time.

Systems Analyst, Customer Success

*Preferred position location: Romania. Other possible locations to be determined by home country of successful candidate within Cyprus, Armenia, Bosnia & Herzegovinia, United Kingdom, and Asia Pacific where WVI is registered to operate.”

PURPOSE OF THE POSITION:

The Systems Analyst, Customer Success role is a position with the Customer Success team of WV United. WV United is responsible for United 4, a new digital platform for web marketing and supporter experience.

The goal of the Customer Success team is to achieve growth in monthly recurring revenue for WV Offices on the United 4 platform, through their online marketing assets such as their website, initially, and at subsequent stages, through email and social media.

The Systems Analyst, Customer Success supports the assessment and onboarding of WV Offices (Customers) on the United 4 marketing platform. This commences with the pre-onboarding assessment of the products, systems and digital marketing capabilities of WV Offices through to Set up and Go-live processes of the Offices on the United 4 platform. The Systems Analyst, Customer Success collaborates with the Offices to ensure that the United 4 platform meets their needs from a product and technical perspective. The Systems Analyst, Customer Success reports to the Customer Success Manager.

The Systems Analyst, Customer Success typical responsibilities are:

Pre-onboarding Assessment and Engagement (40%)

  • Assess the current digital marketing capabilities of the Office, in terms of systems, marketing tools, payment providers, and identify any gaps vs United 4 functionality and features.

  • Engage with stakeholders in Marketing and IT at Offices to enable the decision to onboard United 4 and sign the Participation Agreement by timely responses to requests for information.

  • Identify and write any feature requests needed for inclusion in the product development cycle.

  • Produce reports on local content requirements so that appropriate content is made available to the Office through the United 4 Content Management System (CMS).

Onboarding – Set up (30%)

  • Work with Offices through the technical stages of onboarding, particularly related to data transfer between United 4 and Office systems, payment service providers and domain hosting options.

  • Identify and write any user stories for features that are needed within the onboarding cycle.

Onboarding – Go-live (30%)

  • Work with Offices through the technical stages of onboarding, particularly related to testing of data transfer between United 4 and Office systems, payment service providers and DNS changes.

This role would involve close collaboration with colleagues across functional areas and working in an agile environment.

Collaboration with the United 4 Product team and Business, Marketing and IT leaders in WV Offices.

Disciplined approach to time management, aligned with agile work methodologies.

KEY RESPONSIBILITIES:

Planning:

  • Participates in business short-term planning sessions to ensure understanding of business goals, direction and business requirements.

  • Provides input from an IT systems perspective.

  • Participates in the estimation of costs for the planning of new systems/ enhancements for assigned systems.

Liaison:

  • Serves as a liaison between business partners and the IT organization and vendors in coordination with project managers to provide technical solutions that address user needs.

Technical Requirements/Technical Specifications:

  • Translates business requirements into technical requirements.

  • Formulates and defines system scope and objective based on user needs and understanding of business processes.

  • Develops, writes, and communicates systems design, functional system specifications and functional architecture analysis.

System Improvements:

  • Analyzes customer’s systems to understand strengths and weaknesses for the identification of opportunities for improvements.

Testing:

  • May develop user and/or system test cases and validates test results during testing.

Documentation:

  • Documents system modifications.

  • Develops system manuals.

  • Develops system training materials.

  • Develops system enhancement communication.

Problem Solving:

  • Identifies, investigates, resolves and escalates problems, if needed.

  • Gathers data to support recommendations to address problems.

  • Procures technical assistance to help in problem resolution.

Customer Satisfaction:

  • Works closely with developers and end users to ensure technical compatibility and user satisfaction.

Business Case:

  • Provides factual content to feasibility study for standard development projects and enhancements.

Research/Technical Evaluation:

  • Keeps abreast of new and emerging technologies.

  • Analyzes technology trends to determine impact to the achievement of business goals.

  • Identifies issues based on impact of new /emerging technology or modifications to existing systems.

Service Level Agreements:

  • May provides input for the development of SLAs and/or selection of vendors.

  • Reviews performance against SLAs.

  • Identifies areas for improvement.

  • Supports achievement of SLAs.

Coaching/Mentoring:

  • Coaches less experienced team members.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Bachelors degree in Engineering, Mathematics, Economics, Information Management from a credited institution.

  • 6+ years experience with pre-sales or solution design consulting in a business-to-business, large customer segment environment that includes experience with Content Management Systems, Customer Relationship Management systems, digital marketing tools.

  • Strong management skills with the ability to grasp business problems and collaborate towards finding solutions.

  • Strong interpersonal skills in working closely with business leaders and multi-functional teams in a global customer base.

  • Excellent communication skills in English, both written and verbal as well as in dealing with people on the phone, face-to-face or via email.

  • Knowledge of multiple markets, cultures and languages would be an added advantage to this role.

  • Self-manager and extremely well-organised to work remotely and multi-task, producing accurate work within agreed time-lines.

Wash Coordinator

WASH COORDINATOR

N° Offre: HR/EZO/040/FY21

Fondée en 1950, World Vision est l’une des plus grandes organisations chrétiennes internationales d’aide humanitaire d’urgence et de développement à long terme. Elle aide chaque année plus de 100 millions de personnes à lutter contre la pauvreté, la faim et l’injustice dans près de 100 pays et soutient plus de 15 millions d’enfants.

Depuis plus de 20 ans, World Vision est en activité en République Démocratique du Congo. Ses zones d’interventions couvrent les provinces du Haut Katanga, de Lualaba, Tanganyika, de Haut Lomami, de Kinshasa, du Kongo Central, du Kwango, du Sud et Nord Kivu, du Sud, au Kasaï Occidental et Nord Oubangui ainsi que du Maidombe.

World Vision recrute UN (01)Wash Coordinatorqui serabasé(e) à Rutshuru au Nord-Kivu/RDC.

But du poste :

Sous la supervision du Chef de Projet, il coordonnera les activités de terrain du projet BHA en fonction de chaque zone de santé ciblée et apportera un appui technique aux activités WASH

Principales responsabilités :

  • Coordonner, planifier et superviser la qualité de la construction des ouvrages hydrauliques et d'assainissement, les activités de promotion de l'hygiène et de changement de comportement.

  • Assurer l'installation des ouvrages hydrauliques et d'assainissement Superviser l'évaluation qualitative et quantitative des sources d'eau et des infrastructures d'hygiène sur les sites identifiés par le projet.

  • Assurer la construction ou la réhabilitation des ouvrages selon les normes et standards WASH en RDC et les exigences du projet RDC WASH.

  • Impliquer l'ECZ dans le choix des sites de construction des ouvrages, Apporter un appui technique au projet Rutshuru en intervenant en WASH lorsque cela est requis

  • Développer la conception et établir les devis quantitatifs et estimés pour les travaux WASH et les infrastructures de santé pour la réhabilitation mineure.

  • Gérer les équipements et matériels envoyés sur le terrain et rendre compte de leur utilisation, et s'assurer que le budget WASH est dépensé efficacement.

  • Participer aux réunions de coordination des activités WASH avec les autres partenaires au niveau des axes d'intervention, aux réunions du Cluster WASH, et aux réunions stratégiques avec le département WASH de World Vision , Produire des rapports d'activités mensuels, trimestriels et annuels pour le projet

Qualifications: Education / Connaissance / Aptitudes Techniques et ExpérienceEXIGENCES:

  • Diplôme d’ingénieur en Génie Civil A0, ou équivalent Topographie, hydraulique et assainissement, en Développement rural combinée avec une formation, connaissance et expérience éprouvée en matière du Programme Ecole et Village Assaini.

  • Avoir une expérience d’au moins trois ans en conception, construction et/ou réhabilitation des infrastructures eau/assainissement, de préférence avec les ONG Internationales ;

  • Avoir une expérience d’au moins trois ans dans la gestion et supervision des activités WASH avec les ONG Internationales ;

  • Avoir une très bonne expérience de construction des puits, sources, adduction d’eau potable, latrines, citernes, fosses à placenta et incinérateurs et ce, d’après les normes standards WASH et dans la gestion des infrastructures d’eau et d’assainissement

  • Avoir une expérience d’au moins 1 an dans le suivi de l’approche Ecole et Village Assainis et connaissance avéré en marketing d’assainissement.

Avoir au moins 3 ans d’expérience dans le domaine de WASH ou dans un domaine similaire

  • Etre de bonne probité morale

  • Précision et rigueur

  • Bonne capacité d’organisation

  • Respect des échéanciers

  • Esprit d’équipe et capacité de travailler sous pression

  • Aptitudes interpersonnelles, capacité de travailler dans une grande organisation avec différents Départements

  • Excellente capacité de travailler en équipe

Qualification minimum requise

  • Diplôme d’ingénieur en Génie Civil A0, ou équivalent Topographie, hydraulique et assainissement, en Développement rural combinée avec une formation, connaissance et expérience éprouvée en matière du Programme Ecole et Village Assaini.

CONNAISSANCES, APTITUDES ET COMPETENCES EXIGEES

  • Capable de concevoir les plans des ouvrages, dresser des devis techniques et rédiger les rapports techniques ;

  • Capable de réaliser des études topographiques ;

  • Maitrise des outils informatiques : Autocad, Sketchup, Google Earth, Word, Excel.

  • Maitrise de l’utilisation du kit d’analyse d’eau : Kit de Lagua, WAGTECH kit

  • Maitrise de l’utilisation du GPS

  • Capable d’organiser et d’encadrer des équipes ;

  • Grande capacité d’organisation et coordination du travail et surtout, dans des conditions difficiles et des milieux isolés ;

  • Capacité à travailler de manière indépendante et créative sur le terrain ;

  • Capable de travailler dans un environnement multiculturel et même stressant et sous pression ;

  • Excellente capacité d’entretien des relations formelles avec les autorités locales, les partenaires et les communautés bénéficiaires à différents niveaux ;

  • Excellente expression orale et écrite en français ; la connaissance de l’anglais et d’une langue locale et/ou régionale serait un atout ;

  • Respect des valeurs de World Vision.

Forte capacité interpersonnelle,

Connaissance et adhérence à la politique de protection de l’enfant, le code de conduite des ONGs.

ATTITUDES ET COMPORTEMENT

World Vision est une ONG dont le travail est centré sur les enfants. Ainsi World Vision se réserve le droit d’éliminer tout candidat qui aurait un antécédent relatif à l’abus sur un enfant ou des comportements contraires à la protection des enfants ; ce, même après la proclamation des résultats du test.

Grant Acquisition and Management Programme Officer

*Preferred position location: Germany (Home based). Other locations to be determined by home country of successful candidate within Europe where WVI is registered to operate.

PURPOSE OF POSITION

  • Support priority Field Offices (FOs) to grow institutional grant resources.

  • Manage a coordinated strategy process for grant acquisition across priority donors. Support the development, writing and submission of quality grant proposals.

  • Deliver capacity building support (operational and strategic capacity) to enhance grant acquisition and management (GAM) specifically on EU, German and other European bilateral donors.

  • Donor engagement at field levels.

  • Support assessing partnerships with local and international NGOs and key stakeholders.

  • Support troubleshooting during implementation grant funded projects.

The ‘Grant Acquisition and Management Hub’ is a virtual team of people within the Regional Office (RO), Support Offices (SOs) such as World Vision Germany and Field Offices (FOs) working together for improved bilateral government, multilateral, major foundation and, sometimes private sector grant acquisition and management. The Regional Resource Development Unit and World Vision Germany are working very closely around Grant Acquisition and Management Hub (GAM) matters and therefore it was decided to set up such as position that would work towards this common goal. The GAM Program Officer proactively targets prioritised funding opportunities that will advance partnering Field Office and WV Germany strategies. Therefore, the position will lead capacity assessment where needed, donor engagement/pre-positioning, proposal development and also assist in the development/establishment of processes to enable successful Grants Acquisition.

Priority Field Offices (FO): Syria Response sub-region (focus on Syria and Jordan), Lebanon, Iraq, JWG and to smaller extent Afghanistan.

MAJOR RESPONSIBILITIES

Strategic:

  • Strategic engagement and communication between World Vision offices and teams towards achieving improved grants acquisition.

  • Map and manage donor landscape analysis, plans and meetings; especially with ECHO, EU, German government donors, and other European bilateral donors.

Grants Acquisition:

  • Support the development of Grant Acquisition Management Business Plans, including analysis to set targets.

  • Provide strong analysis of donor Calls for Proposals.

  • Lead and ensure proposal are developed based on evidence, at timely manner and with donor alignment; apply timely best practices to the bid preparation process, ensure efficient teamwork, and a quality output.

  • Support that cost recovery in each grant.

  • Apply best standards for advancing local partnerships and consortia building; including facilitation of the partner assessment processes.

Donor Engagement:

  • Advice on donor relationship, and elevate WV’s profile. Support to foster donor relationships at Head Quarter level (BMZ, GoG), through direct communication with WV Germany.

  • Support networking and participation in relevant meetings at regional and national level.

Grants Management & Quality:

  • Facilitate grant start up meetings/workshops and share lessons learned and experiences.

  • Support NOs in analyzing their performance and portfolio management to strengthen donor pre-position and identify strategic priorities.

Knowledge Transfer:

  • Convey to field offices expertise in specific donor relations, donor requirements, and grant processes through a combination of coaching, mentoring and more formalized training, including mentoring FOs staff with on available e-training applications.

Regional representation/key relationships:

  • Represent World Vision in the grants community fora (internally and externally).

Other:

  • Carry out additional responsibilities as assigned by the Regional Director RDU.

KNOWLEDGE, SKILLS AND ABILITIES

  • Relevant undergraduate degree (e.g. international or development studies; economics; social science disciplines; etc) is essential;

  • Postgraduate qualifications or relevant technical/vocational studies – Desirable

  • Minimum five years’ experience with government and multilateral organization’s procedures and regulations;

  • Minimum five years’ experience in successful proposal writing and management of proposal development teams, preferred European and German government donors;

  • Experienced networker with an ability to maintain a good up to date knowledge of the grant opportunities and trends in the humanitarian sector; demonstrable prior successes in grant submissions/tendering

  • Fluency in written and spoken English, German language is an asset.

  • EU work permit is an asset.

The following may be acquired through a combination of formal or self-education, prior experience or on-the-job training:

  • Excellent knowledge and experience of project management with government and multilateral agencies, grant funded projects and experience of grant compliance procedures for major multilateral (EU, ECHO etc.) and bilateral donors (BMZ etc).

  • Experienced in leading development of complex Health (WASH, Maternal Child Health), Child Rights & Protection and or Income generation and Livelihoods grant project proposals.

  • High performance and quality standards; negotiation skills; ability to motivate teams and inspire teamwork.

  • Track record of successfully training, mentoring and supervising grant staff .

  • Contract management and compliance, including critical analysis;

  • Stakeholder management – particularly in complex environments (e.g. working across different countries/cultures; internal/external stakeholders).

  • Relationship building and networking, with experience in working with donors or other business development expertise

  • Strong financial awareness, with the ability to build and interpret complex budgets and financial reporting.

Other Competencies/Attributes

  • Very strong interpersonal/intercultural skills.

  • Track record of success grant design and win rate, in partner and donor relations.

  • High performance and quality standards.

  • Ability to motivate teams and inspire teamwork; Creativity and logic.

  • Strong organizational skills and attention to detail.

  • Commitment to WVs’ Core Values and Mission Statement and agreement with World Vision’s Christian ethos.

Work Environment/Travel:

  • Experience living and working within a humanitarian emergency, response and recovery context and/or working with partners in consortia.

  • World Vision employees are a mix of Christian and Muslim faith with Muslims being the obvious majority. The ideal candidate should have strong faith but be able to express it maturely keeping in view the contextual sensitivities and possess tolerance towards people of other faiths.

  • Reporting to MEERO RDU with dotted line to WV Germany.

  • Frequent travel between FOs and RO - 30-50% International Travel.

  • Not a family post.

Child Resilience Chief of Party

Purpose of Position

The Chief of Party is responsible to lead the Child Resilience project; a one-year, privately funded, $1.37 million project that will start over 140 after-school clubs for children ages 6 to 14 in the West Bank. The Child Resilience Chief of Party will lead dynamic implementation of the project, which includes two main components: (1) identification, preparation, and physical start-up of all clubs; and (2) quality training and roll out of the clubs’ technical programme, particularly the social emotional learning curriculum. The clubs are part of World Vision’s holistic Child Protection & Advocacy programming and will provide an opportunity for children in World Vision’s existing programme areas to develop life skills.

The role includes direct management of staff and potential partners. It also includes responsibility for coordination with World Vision staff to ensure the clubs transition to World Vision’s sponsorship funding and zonal office management by October 2022. The role requires the ability to work with a broad range of internal and external stakeholders, including community leaders and World Vision support departments, to ensure on-time, quality start-up.

MAJOR RESPONSIBILITES

% of time

Activity

35

Clubs Established & Operationalized

Finalize the type of club model (i.e., alpha, beta, gamma) appropriate for each village based on village size and number of registered children

In coordination with the zones, finalize the criteria to determine village readiness to host and offer clubs in terms of physical space and other required components.

Develop a village roll out plan to start clubs through three tranches.

Work with staff to ensure the adequate preparation of space, including organizing a schedule of rehabilitation and associated procurement, for all clubs to start by May or June 2022.

Lead a process across zones with relevant staff to ensure club facilitators are recruited and identified in each village, leveraging partners from other World Vision activities when possible (e.g., IMPACT club leaders, community monitors, village committee members, community health workers)

Develop an operational manual for clubs and ensure training for all facilitators, including essential components like Safeguarding requirements.

Ensure guidance is developed and included in the operational manual, in collaboration with the zones, to identify registered children to participate and additional children are recruited.

30

Technical Programme Roll Out

Identify, map out and coordinate necessary steps to ensure World Vision staff, partners and facilitators are trained in Lions Quest, including the application of a training of trainers for World Vision education and life skills staff.

Coordinate with Lions Club representatives to ensure additional years for the curriculum are translated into Arabic.

Ensure a technical guide and technical requirements is clearly captured and available to all facilitators to ease their implementation.

Work with other departments to finalize the calendar and establish procedures for other departments to offer the ‘flexible’ session activities throughout the year such as sponsorship, psycho-social support, safe play, and other child rights related topics.

Ensure that what each club needs in terms of stationary, supplies, and other tools or equipment is identified and procured.

Ensure all club resources and guidance are available in World Vision’s online system (Box) and to communities and all stakeholders know how to access as well as their responsibilities.

Ensure the first months of the clubs and associated summer camps are monitored and feedback provided to ensure at least minimum standards and preferably high quality implementation of the programme.

10

Team Identification & Management

Identify and hire appropriate staff and/or establish an MoU with a local partner to implement both components of the project.

Build a team environment with synergy and ability to accomplish the objectives well, on time, and in coordination with relevant World Vision JWG staff from other programmes and projects

.

25

Project Management

Monitor expenditures and develop the procurement plan required for the project

Engage with communities in coordination with zonal offices and Community Engagement and Social Change staff

Ensure internal and donor reporting

Lead and or participate in coordination meetings with zonal staff, Child Protection and Advocacy staff, and Education and Life skills staff.

Participate as part of the monthly Operations Team Meeting.

KNOWLEDGE/QUALIFICATIONS FOR THE ROLE

Required Professional Experience

  • Minimum 5 years of experience in working with the field in project management in reputable institution, national or international NGO.

  • Experience in budget management

  • Working experience in managing similar interventions

  • Experience working in partnerships – partner management (budget, project planning)

  • Experience/expertise of capacity building of CBOs and experience in work with children

  • Experience in a fragile or conflict area

Required Education,

training, license,

registration, and

certification

Masters degree preferred in development or project management, social science, education, child protection, or related fields;

Computer literate, with knowledge and hands on skills with email and in MS Office Word and Excel.

Preferred Knowledge

and Qualifications

Background in education or life skills programming preferred.

  • Past project management experience.

  • Excellent knowledge of English (Writing, speaking, reading skills)

  • Excellent analytical/problem-solving skills and attention to detail in the development of written documents.

  • Proved background in education and life skills.

  • Good working experience and familiarity with core principles of children rights, child protection as well as Red Cross and NGO

  • Working knowledge of the logical framework approach to project design, monitoring and evaluation/ project cycle management.

  • Ability to verify data quality

  • Ability to build positive relationships in a cross-cultural environment

  • Cross-cultural sensitivity and emotional maturity

  • Do No Harm training and understanding

  • Excellent communication skills and ability to build collaborative relationships

  • Ability to foster a good team spirit

  • Ability to transmit information correctly with accountability and maintain confidentiality

  • Excellent organizational skills

  • Ability to work under pressure and meet targets and deadlines

Travel and/or

Work Environment

Requirement

Due to the nature of operations frequent, almost daily travel throughout the West Bank is required.

DECISION MAKING

Types of decisions made without prior approval:

  • Project level decision making, financial authorization level for up to 5000 USD

Types of decisions referred to higher authority or decisions controlled by policy

  • Adaptations in the programmes

  • Final layout and recommendations for each village club (zonal manager)

CORE COMPETENCIES – For all positions, select the top 3 prioritized competencies from below. Click here for a quick overview of our Core Competencies.

Be Safe and Resilient

Deliver Results

Build Relationships

Be Accountable

Learn and Develop

Improve and Innovate

Partner and Collaborate

Embrace Change

For Management positions only, select the top 2 prioritized competencies from below.

Model Self-Management

Engage, Influence, Lead

and Grow Others

Run an Effective

and Agile Organisation

Develop the Organisation

for the Future

World Vision is committed to the protection of children and vulnerable adults and does not employ staff whose background is not suitable for working with children or vulnerable adults.

Director, Foreign Exchange and Risk

*Preferred position location: New York, NY. Other possible locations within the United States of America or Canada where WVI is registered to operate.

*Please submit your CV in English.

PURPOSE OF THE POSITION:

The Director, Foreign Exchange and Risk will oversee Global Treasury’s foreign exchange risk management function and support Partnership entities to manage other aspects of financial risk, including but not limited to yields, inflation and capital markets concerns. The leader of this critical business function will participate with Global Treasury management in senior-level finance meetings to identify the scope and breadth of global financial risk, coordinate multiple financial risk specialties to determine appropriate strategies to meet Partnership objectives, and oversee execution of such strategies. Coordinating such strategies represents a tremendous challenge given differences in structures, relationships and resources, but it will be critical nonetheless for the Director, Foreign Exchange and Risk to understand Partnership objectives enough to determine potential risk exposures and recommend (and coordinate) strategies for execution. Furthermore, they will represent the Partnership’s global financial risk function before banks and brokerages, ensuring the pricing and availability of financial risk products and services.

KEY RESPONSIBILITIES:

  • Educating and advising National Offices, WVI branches and other Partnership entities, including VisionFund, to understand the implications of foreign exchange risk on their businesses.

  • Determining planning rates to be used for budgeting and forecasting purposes, including foreign exchange rates, yields and inflation rates, as appropriate for each Partnership entity’s context.

  • Overseeing Global Treasury’s management of foreign exchange exposures through spot and forward hedging, including managing market orders and call levels where appropriate;

  • Managing Global Treasury’s counterparty risk, including ensuring counterparty credit facilities are sufficient for World Vision’s needs and maintaining a counterparty risk strategy (allocation due to capabilities based on credit risk exposure by duration).

  • Supporting Global Treasury’s continual process improvement efforts under the guidance of the Global Assistant Treasurer.

  • Overseeing board- and management-level reporting with regards to foreign exchange risk management performance; and

  • Supporting other financial risk concerns throughout the Partnership as appropriate.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Minimum seven to ten years’ experience in financial risk management and risk-based trading, or (ii) master’s degree in finance or related, and three to five years’ experience in financial risk management and risk-based trading.

  • Demonstrated ability to utilize Bloomberg for financial and market analysis.

  • Advanced proficiency with Microsoft Excel, Word and PowerPoint.

  • Strong written and verbal communication skills, including both listening and speaking.

  • Interest in developing professional relationships (both internal and external to the Partnership), for the purpose of advancing the global financial risk management function.

  • Bachelor’s degree in finance or related field.

  • Understanding of portfolio management, including assessing potential investments considered for inclusion in Partnership portfolios, rebalancing existing portfolios according to agreed parameters, and determining appropriate strategies for the numerous investment climates in which the Partnership is present.

  • Experience assessing potential risk management strategies according to fundamental and technical considerations.

  • Experience in, or working knowledge of, asset/liability management.

  • Demonstrated ability to manage personnel, work with peers in a collaborative environment, and support senior management.

Preferred Skills, Knowledge and Experience:

  • Familiarity with Bloomberg, Kyriba, and other systems often utilized in corporate treasury environments.

  • CFA, CTP, CMT, or similar certification.

  • Master’s degree in finance or related field.

  • Ability to speak multiple languages and/or experience working overseas preferred.

  • Familiarity with a corporate treasury or corporate finance environment.

  • Experience reading legal agreements related to financial contracts and/or relationships (in particular, understanding key business terms and risks).

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 10% of the time.

WVV Security and Enterprise Risk Management (ERM) Officer

WORK CONTEXT / BACKGROUND:

World Vision is a Christian relief and development organization working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, WV’s work focuses on children, ensuring they are protected and their basic needs are met. World Vision Vietnam (WVV) has a total income of around US$ 19,000,000 (FY20) with funding from 13 support countries in Europe, Asia, the Americas and Australia. Funding of WVV consists of sponsorship program funding (70%) and PNS/grants (30%). WVV employs about 420 staff, of which more than 99% are Vietnamese nationals.

In FY20, World Vision Vietnam is implementing 37 Area Programmes (APs) which operate in 5 zones: North1 (Hoa Binh and Dien Bien), North 2 (Yen Bai – Tuyen Quang), North 3 (Thanh Hoa, Hung Yen, Hai Phong), Centre (Quang Tri, Quang Nam – Danang) and South (Quang Ngai, Binh Thuan, Ho Chi Minh, DakNong). WVV’s AP usually focuses within one administrative district of a province which populated by ethnic minority people with high rates of poverty. A uniqueness of WVV’s Development Program Approach (DPA) is that AP team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis. Beside the APs, WVV is also implementing different Special and Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

Although Vietnam is a low risk country according to the Partnership risk assessment criteria, it is mandatory for WVV as a National Office to appoint the position of Security and ERM Officer to ensure security of WVV Office, safety of all staff at both national and AP level; safety of WVV assets and properties; as well as to act as a National Office’s focal person of risk management in coordination with the Risk Management Committee.

PURPOSE OF POSITION:

1. To ensure that appropriate, adequate and effective measures for staff security, asset protection and safe programming are planned and implemented within the country context and where World Vision Vietnam operates (particularly in complex humanitarian environment) in accordance with the WV Security Policy & Standards.

2. Lead in the optimization of organizational security and the mitigation of operational risks for ministry effectiveness by establishing security systems and mechanisms for institutionalizing an organizational culture and practice of safety and security.

3. To develop & facilitate the Enterprise Risk Management (ERM) process in WVV and provide oversight to the ERM Committee towards managing strategic risks at an acceptable level.

KEY RESPONSIBILITIES:

I. CORPORATE SECURITY

STRATEGY AND PLANNING

  • Ensure Core Security Requirements (CSR) are implemented and regularly advise senior management of any gaps or ongoing issues with respect to CSR compliance.

  • Regularly review and update security plans and documents of WV Vietnam

SECURITY OPERATIONS

  • Conduct Context Risk Ratings & Security Risk Assessments (SRA) as required/directed.

  • Act as a point of contact for all safety and security related incidents, providing immediate support and coordination during and post incident.

  • Provide technical advice and support to the National Director/Senior Management on critical incident/situation or crisis management & business continuity issues and their likely impact on WVV operations

  • Provide support and/or carry out incident case management; security investigations and after action reviews/lessons learned exercises as required

  • Where relevant, support civil-military-police relations and profile management and ensure the use of HISS-CAM to inform decision-making for balancing humanitarian principles and operational practicalities

EXTERNAL LIAISON

  • Represent WV Vietnam at national/local level security related meetings and ensure information is disseminated to relevant staff.

  • Build ongoing networks for sharing security information and coordination with authorities, partners and others.

CAPACITY BUILDING AND TECHNICAL TRAINING

  • Coordinate with the Regional Security Director in the assessment, development and implementation of the national office capacity building plan for security management based on local security risk assessments.

  • Seek to develop a security culture by undertaking awareness initiatives in alignment with World Vision security policies and standards and monitor staff compliance.

REPORTING AND DOCUMENTATION

  • Provide monthly security reports to the Regional Security Director and National Director.

  • Ensure that Core Security Requirements documentation is fully completed at the Shepherd System and updated regularly

  • Ensure that all security incidents are reported in accordance with WV Security Policy Integrated Incident Management system.

II. ENTERPRISE RISK MANAGEMENT

  • Cordinate and facilitate Enterprise Risk Management (ERM) process including preparation and updating of Risk Register at the Risk connect SystemProvide oversight to the ERM Committee business activities and the capacity building of its members & others as required

  • Act as source of expertise and guidance on ERM.

  • Closely collaborate with Internal Auditor to have key risk treatments.

  • Coordinate with Regional Risk Prime to ensure the compliance of the National Office as necessary.

Education

Bachelor’s Degree

Knowledge & Skills

  • Good command in English and Vietnamese

  • Good spoken and written English skills.

  • Good interpersonal and communication skills.

  • Have good facilitation and training skills.

  • Have practical knowledge of tools, mechanisms and procedures for personal and organizational security, practical use of communications equipment

  • Have good knowledge and skills on ERM.

  • Willingness to do multi-task, able to work effectively under pressure taking of independence of action when required.

Experience

  • At least 3 years’ professional experience on Security or Risk Management.

Working experience in international agencies.

Our contact details are: People and Culture Department (HR Department)

Tel: 024. 39439920 (ext.123)

Email: [email protected]

World Vision Vietnam is a Christian non-government organization. Applicants having working experience in a similar kind of organization will be an advantage.

We give equal opportunity to every candidate, regardless of religion, race and gender.

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities.

Customer Success Analyst

*Preferred position location: Cyprus. Other possible locations to be determined by home country of successful candidate within Romania, Armenia, Bosnia & Herzegovinia, United Kingdom, and Asia Pacific where WVI is registered to operate.

PURPOSE OF THE POSITION:

The Customer Success Analyst (CSA) role is a position with the Customer Success team of WV United.

WV United is responsible for United 4, a new digital platform for web marketing and supporter experience.

The goal of the Customer Success team is to achieve growth in monthly recurring revenue for WV Offices on the United 4 platform, through their online marketing assets such as their website, initially, and at subsequent stages, through email and social media.

The Customer Success Analyst (CSA) provides support to WV Offices (customers) on the United 4 marketing platform, enabling its successful deployment, to power their online marketing assets.

The CSA’s typical responsibilities are:

Customer Support (40%)

  • Provide technical support to customers of United 4, replying to inbound queries via email or HelpDesk, within committed SLAs.

  • Create Help articles to enable self-service by customers and identify the need for new articles from in-bound queries and usage metrics.

Platform Performance (10%)

  • Respond to performance monitoring issues on the platform to proactively support customers on any problems that they may encounter.

  • Identify and escalate bugs from inbound queries or platform reports for resolution, refine them with Product Business Analysts to assess severity and priority for resolution by Software Development Team.

Feature Consultancy (25%)

  • Collaborate with Product and Software Development teams through active participation.

  • Develop factors, from a customer perspective, to be incorporated while creating user stories and finalising acceptance criteria for new features.

  • Conduct user acceptance testing, to confirm features developed meet acceptance criteria.

  • Update Release Notes on Community Hub and create Help articles for new features, within committed SLAs.

Content and UX Performance (25%)

  • Extract actionable insight from analysis of Google Analytics data on multiple pieces of content and user experience elements across multiple sites, against the RACE framework.

  • Prepare of monthly reports on content and UX performance to enable presentation to customers and optimisation of decisions.

This role would involve close collaboration with colleagues across functional areas and working in an agile environment.

Collaboration with the United 4 Development Team, the United 4 Product team and Writers and Editors in WV Offices who use the United 4 platform.

Disciplined approach to time management, aligned with agile work methodologies.

KEY RESPONSIBILITIES:

Customer Support/Problem Solving:

  • Provide technical support to Customers of United 4, replying to inbound queries via email or AskGabi, within committed SLAs.

  • Create Knowledge Base articles to enable self-service by Customers and identify the need for new articles from in-bound queries.

  • Identifies, investigates, resolves and escalates problems.

  • Gathers data to support recommendations to address problems.

  • Procures technical assistance to help in problem resolution.

Platform Performance:

  • Monitor performance of the platform to proactively support customers of any problems that they may encounter.

  • Identify and escalate bugs from inbound queries or platform reports for resolution within committed SLAs by the Software Development team.

Content and UX Performance:

  • Develop actionable insight from analysis of Google Analytics data on multiple pieces of content and user experience elements across multiple sites, against the RACE framework.

  • Preparation of monthly reports on content and UX performance to enable presentation to stakeholders and optimisation of decisions.

Documentation:

  • Documents system modifications.

  • Supports/develops system manuals.

  • Supports/develops system enhancement communication.

Customer Satisfaction:

  • May work closely with developers and end users to ensure technical compatibility and user satisfaction.

Business Case:

  • May provide assistance in business case development (i.e., research, data collection, systems).

Research/Technical Evaluation:

  • Keeps abreast of new and emerging technologies.

Service Level Agreements:

  • Ensures understanding of SLAs and impact of work on the achievement of the service levels.

  • Supports achievement of SLAs.

KNOWLEDGE, SKILLS AND ABILITIES:

  • A strong candidate for the CSA role would bring the following skills and expertise:

  • Bachelors degree in Mathematics, Economics, Information Management or Statistics.

  • 2+ years experience in digital marketing analytics in a business-to-business environment. Familiarity with Content Management Systems, systems for Customer Relationship Management systems and IT Support and Google Analytics would be an added advantage.

  • Strong analytical skills with the ability to collect, organise, analyse, and disseminate significant amounts of information with attention to detail and accuracy using advanced analysis tools.

  • Passionate about customer service and delivering professional support to a global customer base.

  • Excellent communication skills in English, both written and verbal as well as in dealing with people on the phone, face-to-face or via email.

  • Self-manager and extremely well-organised to work remotely and multi-task, producing accurate work within agreed time-lines.

  • Effective in written and verbal communication in English.

Project Manager (BHA) Rutshuru

Project Manager (BHA) Rutshuru

N° Offre: HR/EZO/041/FY21

Fondée en 1950, World Vision est l’une des plus grandes organisations chrétiennes internationales d’aide humanitaire d’urgence et de développement à long terme. Elle aide chaque année plus de 100 millions de personnes à lutter contre la pauvreté, la faim et l’injustice dans près de 100 pays et soutient plus de 15 millions d’enfants.

Depuis plus de 20 ans, World Vision est en activité en République Démocratique du Congo. Ses zones d’interventions couvrent les provinces du Haut Katanga, de Lualaba, Tanganyika, de Haut Lomami, de Kinshasa, du Kongo Central, du Kwango, du Sud et Nord Kivu, du Sud, au Kasaï Occidental et Nord Oubangui ainsi que du Maidombe.

World Vision recrute UN (01)Project Managerqui serabasé(e) à Rutshuru au Nord-Kivu/RDC.

But du poste

Assurer la gestion du projet en veillant à ce que les programmes/ressources du projet alloués soient utilisés conformément aux politiques de VM, aux normes et aux procédures des donateurs pour atteindre une performance de programme de qualité.

Principales responsabilités:

  • Examine la proposition de projet et les documents contractuels pour en déduire les principales obligations entre VM RDC et le donateur, y compris l'élaboration de plans de travail, de plans de passation des marchés et de plans de mise en œuvre

  • Assurer la mise en œuvre rapide et efficace des activités en suivant et en surveillant l'avancement du projet par rapport aux objectifs, au calendrier et au budget fixés par rapport à la proposition et aux réglementations des donateurs,

  • Communiquer les progrès et les défis de la mise en œuvre, y compris les changements apportés à la situation sécuritaire et humanitaire, au responsable des opérations et au responsable du programme aussi souvent que nécessaire

  • Préparation des rapports programmatiques et financiers périodiques du projet sur l'avancement du projet pour les opérations

  • Contracter et superviser les sous-traitants pour les différentes sous-composantes selon les directives du bailleur de fonds

  • Assurer la liaison avec les autres partenaires de mise en œuvre, les dirigeants communautaires, les autorités locales ou le gouvernement et les partenaires locaux, pour s'assurer qu'ils comprennent le projet et rechercher leur soutien si nécessaire

  • Superviser le recrutement du personnel du projet en consultation avec le service des ressources humaines

  • Supervise le personnel du projet, fournit des conseils, surveille les progrès et attribue des rôles clairement définis par rapport aux objectifs et aux activités du projet et du programme.

Qualifications: Education / Connaissance / Aptitudes Techniques et ExpérienceExigences :

  • Connaissance du cycle de gestion de projet

  • Connaissance des principes de la chaîne d'approvisionnement dans le travail humanitaire

  • Capacité à conceptualiser et documenter logiquement une intervention

  • Capacité à planifier et à mener une évaluation à l'aide de méthodologies conventionnelles (c'est-à-dire SPHERE, politiques de lavage, Ne pas nuire, sauvegarde, etc.)

  • Capacité à réseauter et à négocier avec des partenaires

  • Capacité à surveiller la mise en œuvre des intrants et des activités

  • Bonnes compétences en rédaction de rapports. Capacité à résumer des informations importantes.

  • Connaissance analytique et expérimentée du contexte d'urgence complexe en RDC

  • Maîtriser le français, le swahili et l'anglais (écrit et oral)

Qualification minimum requise

  • Baccalauréat en études de développement, gestion des catastrophes, lavage ou domaines connexes.

  • Certificat en gestion de projet avec une expérience de travail de préférence en développement ou en urgence.

Attitudes et Comportement

World Vision est une ONG dont le travail est centré sur les enfants. Ainsi World Vision se réserve le droit d’éliminer tout candidat qui aurait un antécédent relatif à l’abus sur un enfant ou des comportements contraires à la protection des enfants ; ce, même après la proclamation des résultats du test.

Les candidatures féminines sont très encouragées.

MEAL Officer (BHA) Rutshuru

MEAL OFFICER (BHA) Rutshuru

N° Offre: HR/EZO/040/FY21

Depuis plus de 20 ans, World Vision est en activité en République Démocratique du Congo. Ses zones d’interventions couvrent les provinces du Haut Katanga, de Lualaba, Tanganyika, de Haut Lomami, de Kinshasa, du Kongo Central, du Kwango, du Sud et Nord Kivu, du Sud, au Kasaï Occidental et Nord Oubangui ainsi que du Maidombe.

World Vision recrute UN (01) MEAL OFFICER qui sera basé(e) à Rutshuru au Nord-Kivu.

But du posteContribuer à l'efficacité de la mise en œuvre du projet en fournissant des services techniques et professionnels aux composantes de suivi, d'évaluation et de responsabilité. Rendre plus compréhensibles et interprétables, et participer activement dans la conception du projet et mise en place de mécanisme de redevabilité. Participe activement aussi dans les évaluations initiales et finales du projet.

Principales responsabilités :

  • En utilisant le cadre de S&E du WV, informez sur l'avancement du projet,

  • Suivre les indicateurs clés du projet,

  • Assurer la mise en œuvre des différents éléments de suivi et d'évaluation,

  • Conception de bulletins d'information publics et cadre de responsabilité,

  • Assurer que les staffs du projet connaissent convenablement le fonctionnement de mécanisme de redevabilité établis et les usagers dispose d'un cadre propice pour soumettre leurs avis, suggestions, demande d'information et autres feedbacks pertinents,

  • Mise en place de système de redevabilité, mécanisme de réception, traitement et feedback aux suggestion et plaintes des usagers.

Qualifications: Education / Connaissance / Aptitudes Techniques et ExpérienceExigences :

  • Connaissance et respect du Code de conduite des ONG.

  • Sensibilité interculturelle, vision du monde flexible, maturité émotionnelle et endurance physique.

  • Capacité à travailler et à contribuer à un environnement de consolidation d'équipe.

  • Capacité à maintenir les attentes de performance dans des contextes culturels divers, des environnements psychologiquement stressants et des conditions physiques difficiles avec des ressources limitées.

  • Engagement envers les valeurs fondamentales et l'énoncé de mission de Vision Mondiale.

  • Capacité d'afficher un style de vie exemplaire tel qu'il est interprété dans un contexte culturel local spécifique.

  • Accord avec l'éthique chrétienne de Vision Mondiale et participation aux dévotions.

  • Disposition à travailler humblement avec les chefs religieux et les autres partenaires de VM, y compris les organisations confessionnelles

  • Compétences informatiques en MS Office (Word, Excel, Access, Outlook).

Qualification minimum requise :

  • Minimum de 3 ans dans le domaine du développement et du suivi de projets,

  • Diplôme universitaire en statistique ou dans un domaine connexe

  • Certification en surveillance avec expérience de travail avec les communautés et CBO

Compétences et Aptitudes Techniques :

  • Bonne connaissance de Français et Swahili et I’Anglais

Attitudes et Comportement

World Vision est une ONG dont le travail est centré sur les enfants. Ainsi World Vision se réserve le droit d’éliminer tout candidat qui aurait un antécédent relatif à l’abus sur un enfant ou des comportements contraires à la protection des enfants ; ce, même après la proclamation des résultats du test.

Les candidatures féminines sont très encouragées.

WASH Technician (BHA) Rutshuru

WASH TECHNICIEN

N° Offre: HR/EZO/043/FY21

Depuis plus de 20 ans, World Vision est en activité en République Démocratique du Congo. Ses zones d’interventions couvrent les provinces du Haut Katanga, de Lualaba, Tanganyika, de Haut Lomami, de Kinshasa, du Kongo Central, du Kwango, du Sud et Nord Kivu, du Sud, au Kasaï Occidental et Nord Oubangui ainsi que du Maidombe.

World Vision recrute Deux (02) Wash Technicien (BHA) qui seront basés(e) à Rutshuru au Nord-Kivu/RDC.

But du poste

Faciliter la mise en œuvre des plans d'action communautaires liés au lavage et suivre le projet dans la mise en œuvre des mesures sanitaires préventives avec un accent particulier sur la construction des points d'eau et l'hygiène autour des points d'eau potable, d'eau potable, la construction et l'utilisation de latrines hygiéniques par tous les membres de la famille

Principales responsabilités :

  • Mobiliser les gens pour leur contribution et leur participation à la réalisation des travaux d'infrastructures hydrauliques et hygiéniques dans leur communauté.

  • Assurer le travail préparatoire dans les communautés avant les journées internationales WASH en collaboration avec les services du secteur public en impliquant les communautés sur l'hygiène et l'assainissement.

  • Examen physique, chimique et bactériologique de suivi des échantillons d'eau à effectuer par le laboratoire

  • Assurer la formation des agents communautaires, des comités de gestion des hydraulique ;

  • Promouvoir et diffuser les bonnes pratiques d'hygiène telles que le lavage des mains au savon, l'hygiène, l'hygiène environnementale lors de l'opération de prélèvement, le stockage et la consommation d'eau.

  • Préparer des rapports techniques et des documents fonciers, soumettre des rapports mensuels d'activités d'assainissement et d'hygiène et constituer la base de données des activités du projet.

Qualifications: Education / Connaissance / Aptitudes Techniques et ExpérienceExigences :

  • Avoir un minimum de 3 ans d'expérience sur le terrain dans le domaine humanitaire,

  • Diplôme en génie civil, hydrologie, topographie, développement communautaire ou tout autre domaine d'études connexe

  • Capable de concevoir les plans des ouvrages, dresser des devis techniques et rédiger les rapports techniques ;

  • Capable de réaliser des études topographiques ;

  • Maitrise des outils informatiques : Autocad, Sketchup, Google Earth, Word, Excel.

  • Maitrise de l’utilisation du GPS

  • Capable d’organiser et d’encadrer des équipes ;

  • Grande capacité d’organisation et coordination du travail et surtout, dans des conditions difficiles et des milieux isolés ;

  • Capacité à travailler de manière indépendante et créative sur le terrain ;

  • Capable de travailler dans un environnement multiculturel et même stressant et sous pression ;

  • Excellente capacité d’entretien des relations formelles avec les autorités locales, les partenaires et les communautés bénéficiaires à différents niveaux ;

  • Excellente expression orale et écrite en français ; la connaissance de l’anglais et d’une langue locale et/ou régionale serait un atout ;

Qualifications préférées

  • Etre de bonne probité morale

  • Précision et rigueur

  • Bonne capacité d’organisation

  • Respect des échéanciers

  • Esprit d’équipe et capacité de travailler sous pression

  • Aptitudes interpersonnelles, capacité de travailler dans une grande organisation avec différents Départements

  • Excellente capacité de travailler en équipe

Attitudes et Comportement

World Vision est une ONG dont le travail est centré sur les enfants. Ainsi World Vision se réserve le droit d’éliminer tout candidat qui aurait un antécédent relatif à l’abus sur un enfant ou des comportements contraires à la protection des enfants ; ce, même après la proclamation des résultats du test.

Les candidatures féminines sont très encouragées.

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