Regional Senior IT Auditor - East Africa Region

*Preferred location: Tanzania. Other locations to be determined by home country of successful candidate within East Africa where WVI is registered to operate.

PURPOSE OF POSITION:

This position will provide leadership in the review and advisory on all key information systems and infrastructure within the region either independently or jointly with other teams. The person in this position is responsible for leading, conducting and advising on all information systems audit work within the region including audits of computer applications, information security and technological solutions at the region and within national offices. The person in this position will also champion Information Technology (IT) use within the regional internal audit team through capacity building in line with Global Internal Audit (GIA) strategic direction.

The position is expected to operate with considerable independence within the scope of their assignments. This role interacts regularly with IT and non-IT personnel and management at the national office and regional level, necessitating a wide degree of creativity and latitude, in addition to well-developed interpersonal and leadership skills.

KEY RESPONSIBILITIES:

IT Audit Engagement:

  • Audit planning, execution and reporting

  • Develop detailed IT audit work plans, information system and application audit programs for specific engagements, audit schedules, risk assessments and IT audit status reports within the region.

  • Engage with management at the local and regional level to obtain better understanding of business processes and key areas of risk affecting strategic goals.

  • Lead or function as a team member to plan and implement IT audits based upon an understanding of the critical IT controls within the core process/area under review in accordance with the IIA and ISACA related Standards; and use the

  • Governance, Risk and Control system and the designed templates for assessing and evaluating the IT risk universe.

  • Analyze evidence gathered and accurately communicate findings and recommendations to appropriate management and directors both orally during the exit conference and written reports.

  • Follow-up on remediation of identified deficiencies.

Collaboration, Advisory Services and Networking:

  • Collaborate with IT project teams within the region and participate (advisory role) in live (ongoing) IT initiatives as a subject matter expert in matters relating to controls and compliance.

  • Provide consultative advice to stakeholders by identifying key IT control gaps and risks related to key processes within the region.

  • Assist in the evaluation of potential occurrence of fraud in IT systems and how management mitigates the risk within the region.

Capacity Building:

  • Provide training and guidance to the EAR internal audit team on evaluation of general and application controls of systems, use of computer assisted audit techniques (CAATs) to facilitate the testing of controls and application of data analytics and business intelligence to detect possibility of frauds and non-compliance to existing standards and expected controls.

Special Assignments:

  • Perform special projects as assigned by the GC IT Audit Director including assisting in regulatory audits related to information security, IT fraud investigation, design specialized audit tools using technology, conducting training and other tasks as assigned.

  • Participate in the global roadmap for GIA Information Technology initiatives, innovations, automation and training as may be requested by supervisor or GIA leadership.

Professional Development:

  • Maintain Continuing Education (CPE) by attending online courses or professional seminars and trainings. The incumbent should maintain a minimum of 40 CPE credits per year.

KNOWLEDGE, SKILLS & ABILITIES:

  • Bachelor's degree or higher in computer science, information technology, management information systems, information security, accounting, or a related discipline, or equivalent work experience.

  • At least five (5) years’ experience in information technology (IT) or information systems audit and advisory.

  • Technical professional certification required (CISA, CISSP, CISM or CRISC). CPA (Certified Public Accountant) or CIA (Certified Internal Auditor) or CA (Chartered Accountant) a plus.

  • Knowledge of COBIT and best IT industry practices.

  • Extensive engagement experience with management at middle and senior level.

  • The ability to design and execute data analytics tests to support business process audits.

  • Exposure to various audit management and /or accounting systems.

  • Notable level familiarity with various IT platforms, operating systems and information security.

  • Experience in terms of assisting with the development and/or improvement of IT audit methodologies.

  • Ability to plan, perform, document and report on audits.

  • Experience in dealing with people from diverse cultures and backgrounds.

  • Fluent in English.

  • Knowledge of French.

  • CISA - Certified Information Systems Auditor.

Preferred Skills, Knowledge and Experience:

  • Computer skills (office applications, accounting systems and IT audit tools like Nessus, Solar winds, etc. is a plus).

  • Excellent communication skills - written, oral and presentation - in fluent English.

  • Outstanding quantitative, analytical, problem solving and organizational skills.

  • Strong project management skills.

  • Demonstrated ability to successfully communicate with people at all levels of the organization.

  • Good time management and proven interpersonal skills.

  • Demonstrated ability to execute and deliver under challenging circumstances.

  • Self-motivated, and ability to work independently.

  • Well-travelled and experience in dealing with cross cultures.

  • Working knowledge in the areas of: IT systems, information security, financial applications, Windows operating systems, software development lifecycle, network security, internet and related technologies, ERP Systems and databases.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 40% of the time.

  • This role involves working in a virtual /geographically dispersed / multi-cultural team.

Regional Senior IT Auditor - Zambia

PURPOSE OF POSITION:

This position will provide leadership in the review and advisory on all key information systems and infrastructure within the region either independently or jointly with other teams. The person in this position is responsible for leading, conducting and advising on all information systems audit work within the region including audits of computer applications, information security and technological solutions at the region and within national offices. The person in this position will also champion Information Technology (IT) use within the Regional Internal Audit (RIA) team through capacity building in line with Global Internal Audit strategic direction.

The position is expected to operate with considerable independence within the scope of their assignments. This role interacts regularly with IT and non-IT personnel and management at the national office and regional level, necessitating a wide degree of creativity and latitude, in addition to well-developed interpersonal and leadership skills.

KEY RESPONSIBILITIES:

IT Audit Engagement:

  • Audit planning, execution and reporting

  • Develop detailed IT audit work plans, information system and application audit programs for specific engagements, audit schedules, risk assessments and IT audit status reports within the region.

  • Engage with management at the local and regional level to obtain better understanding of business processes and key areas of risk affecting strategic goals.

  • Lead or function as a team member to plan and implement IT audits based upon an understanding of the critical IT controls within the core process/area under review in accordance with the IIA and ISACA related Standards; and use the

  • Governance, Risk and Control system and the designed templates for assessing and evaluating the IT risk universe.

  • Analyze evidence gathered and accurately communicate findings and recommendations to appropriate management and directors both orally during the exit conference and written reports.

  • Follow-up on remediation of identified deficiencies.

Collaboration, Advisory Services and Networking:

  • Collaborate with IT project teams within the region and participate (advisory role) in live (ongoing) IT initiatives as a subject matter expert in matters relating to controls and compliance.

  • Provide consultative advice to stakeholders by identifying key IT control gaps and risks related to key processes within the region.

  • Assist in the evaluation of potential occurrence of fraud in IT systems and how management mitigates the risk within the region.

Capacity Building:

  • Provide training and guidance to the WAR internal audit team on evaluation of general and application controls of systems, use of computer assisted audit techniques (CAATs) to facilitate the testing of controls and application of data analytics and business intelligence to detect possibility of frauds and non-compliance to existing standards and expected controls.

Special Assignments:

  • Perform special projects as assigned by the GC IT Audit Director including assisting in regulatory audits related to information security, IT fraud investigation, design specialized audit tools using technology, conducting training and other tasks as assigned.

  • Participate in the global roadmap for GIA Information Technology initiatives, innovations, automation and training as may be requested by supervisor or GIA leadership.

Professional Development:

Maintain Continuing Education (CPE) by attending online courses or professional seminars and trainings. The incumbent should maintain a minimum of 40 CPE credits per year.

KNOWLEDGE, SKILLS & ABILITIES:

  • Bachelor's degree or higher in computer science, information technology, management information systems, information security, accounting, or a related discipline, or equivalent work experience.

  • At least five (5) years’ experience in information technology (IT) or information systems audit and advisory.

  • Technical professional certification required (CISA, CISSP, CISM or CRISC). CPA (Certified Public Accountant) or CIA (Certified Internal Auditor) or CA (Chartered Accountant) a plus.

  • Knowledge of COBIT and best IT industry practices.

  • Extensive engagement experience with management at middle and senior level.

  • The ability to design and execute data analytics tests to support business process audits.

  • Exposure to various audit management and /or accounting systems.

  • Notable level familiarity with various IT platforms, operating systems and information security.

  • Experience in terms of assisting with the development and/or improvement of IT audit methodologies.

  • Ability to plan, perform, document and report on audits.

  • Experience in dealing with people from diverse cultures and backgrounds.

  • Fluent in English.

  • Knowledge of French.

  • CISA - Certified Information Systems Auditor.

Preferred Skills, Knowledge and Experience:

  • Computer skills (office applications, accounting systems and IT audit tools like Nessus, Solar winds, etc. is a plus).

  • Excellent communication skills - written, oral and presentation - in fluent English.

  • Outstanding quantitative, analytical, problem solving and organizational skills.

  • Strong project management skills.

  • Demonstrated ability to successfully communicate with people at all levels of the organization.

  • Good time management and proven interpersonal skills.

  • Demonstrated ability to execute and deliver under challenging circumstances.

  • Self-motivated, and ability to work independently.

  • Well-travelled and experience in dealing with cross cultures.

  • Working knowledge in the areas of: IT systems, information security, financial applications, Windows operating systems, software development lifecycle, network security, internet and related technologies, ERP Systems and databases.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 40% of the time.

  • This role involves working in a virtual /geographically dispersed / multi-cultural team.

Technical Advisor, Child Protection and Participation

*Preferred location: Senegal. Other locations to be determined by home country of successful candidate in West Africa or any other jurisdiction (US state or country) where WVI is registered to operate.

PURPOSE OF POSITION:

Position provides high quality technical assistance to National Office (NOs) in programme design, execution, monitoring, evaluation and scale-up of core project models in alignment with WV’s strategy and help achieve child well-being impact. Develops proposals for grant donors, individuals, businesses, institutions and/or foundations as per requests from the NOs and Support Offices (SOs). Position is deployed for disaster response and other requests from the clients.

KEY RESPONSIBILITIES:

Policies, Standards and Guidance:

  • Reviews requests for technical services from the National offices, Regional offices, Support offices and global center and develops terms of reference for provision of such expertise.

  • Provides high quality technical assistance to National Offices for TA/TP and programme design, monitoring and evaluation. This would include level 1 or 2 or 3 services to the clients.

  • Co-creates and develops new project models in collaboration with and as per the requests from the GC Sector Lead.

  • Scale-up core project model implementation in NOs, in alignment with strategy.

  • Provides technical assistance NOs to contextualize and adapt partnership guidance in consideration of their contexts.

  • Conducts technical reviews and provides consulting in response to requests from NO, SO, Regional Office (RO) or Global Centre (GC) clients.

Staff Capability:

  • Work alongside National Office staff to build understanding of WV’s global sectoral approaches and core project models.

  • Provide training to clients as requested.

  • Mentors and coaches technical staff in NOs, and SOs.

Innovation/Research:

  • Identify innovative and promising approaches in field implementation as they provide technical services to the NOs.

  • Share learnings within team (sector and/or project model).

Resource Development:

  • Develops winning proposals for grant donors as per specific requests from clients.

  • Acts as Chief of Party or other technical staff of grant funded programmes of National offices during start-up phase.

  • Provides other services based on service requests from clients.

Programme Quality/Evidence of Impact:

  • Ensure NO TA and TP designs meet organizational standards.

  • Influence decision makers and technical specialists in the NOs and SOs for continuous quality improvement.

  • Participate in programme evaluations where requested by NO.

  • Undertake quality assessments based on requests from the line management and provide necessary advise.

Knowledge Management and Communications:

  • Document lessons learned.

  • Contributes to organizational learning through active engagement and leadership within CoPs.

  • Ensures personal ongoing professional development and growth.

Internal Relationships:

  • Work collaboratively with staff in other Technical Service Organisation (TSO) sectors, and with GC sector and ministry teams.

  • Approach work with a commitment to client-service, that grows the capacity of NO clients.

External Engagement:

Engage with external agencies as needed in the provision of technical services to clients.

Based on requests from clients represent WV as required.

KNOWLEDGE, SKILLS & ABILITIES:

  • Mid-level/junior technical specialist.

  • 5 years (min) field lever experience.

  • Master’s degree in relevant technical area of specialization.

  • Donor experience necessary.

  • Practitioner/contributor Sector DME experience.

  • Fluent in French and English.

  • Training / adult learning as a required capability.

  • Strong experience in grants acquisition and management with bilateral and multilateral donors.

  • Experience both in programming, and revenue acquisition related areas.

  • Experience working in fragile contexts and humanitarian responses (with a focus on Child Protection).

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 30% of the time.

Technical Lead Nutrition and WASH

JOB ANNOUNCEMENT

TECHNICAL LEAD NUTRITION AND WASH

World Vision is an international Christian Humanitarian Organization working with the poor and oppressed to promote human transformation and seek justice. Our Cambodia Office is seeking for one (01) qualified candidate(s) to fill the vacant position of:

Position: TECHNICAL LEAD NUTRITION AND WASH

Location: Phnom Penh Cambodia

Duration: 2 years, international hire, accompanied

Salary & Benefit Package: Dependent on professional experience and qualifications

I. THE PURPOSE OF THE POSITION

Provide leadership and results-based management to WVI-Cambodias Nutrition and WASH technical unit to maximize the impact of World Visions programming in the lives of vulnerable children in Cambodia.

To provide Nutrition and WASH technical assistance and oversight to WVI-Laos, contributing to ensure quality and evidence-based programming (up to 20%).

II. MAJOR RESPONSIBILITIES

Nutrition and WASH Strategic Leadership, Design, Learning and Innovation:

  • Accountable and responsible for development and review of Nutrition strategy and programming (TP/TA) in alignment with WV National Strategy and global directives, ensuring development of a strong evidence-based and technically robust approach to programming resulting in improved child well-being outcomes.

  • Lead design and development of appropriate Technical Programme (TP) resources for quality implementation, including quality assurance framework and measurement tools for implementation.

  • Responsible for ensuring quality and integrity of TP adaptation during roll-out, making adjustments to TP design through analysis of results and learning.

  • Identify research and learning agenda for Nutrition and WASH sectors to build evidence on the validity of the Pathway of Change and programme design.

  • Lead the design, development and initial testing of innovations based on programme learning.

  • Lead in providing necessary technical support for Nutrition and WASH grant-funded projects.

  • Bridge the learning between non-sponsorship-funded projects and sponsorship-funding programming.

Team Leadership and Technical Capacity Building

  • Lead Nutrition and WASH technical unit to strengthen the role and power of our Theories/Pathways of Change to enable better validation and insight into the change process WVI-Cambodia is contributing to.

  • Responsible for development of capacity building plan and on-going capacity building for technical implementation team (TPM, TPO and TPCs) in order implement TPs against programme standards.

  • Specifically support TPM to be equipped with up to date and relevant technical approaches and data for engagement with government.

  • Model and promote a service mindset focused on enabling frontline staff.

  • Encourage the full and appropriate expression of WV’s Christian identity. Participate in and lead where appropriate devotional meetings/gatherings, annual Day of Prayer and other events.

External Engagement and Representation; Resource Acquisition

  • Leads proactive engagement of external stakeholders including peer agencies and pre-positing with donors to deepen strategic and operational collaboration for child well-being.

  • Responsible for interpreting and applying global, regional and national trends and learning to WVI-Cambodias Nutrition and WASH programming.

  • Represent WVI-Cambodia within technical, coordination, and advocacy groups/consortia on issues related to Nutrition and WASH.

  • Participate in Global Community(ies) of Practice on Nutrition and WASH, Regional sectoral initiatives, and National Forum and Technical Working Groups.

  • Lead technical input to proposals, ensuring alignment to TA and TP.

  • Participates in National Funding Committee, contributing to decisions on funding priorities and strategies.

Sector Advocacy Agenda

  • Working with TL Advocacy, lead on development of Nutrition national policy agenda, ensuring continual evidence base and review of advocacy policy based on learning.

  • Be an effective internal and external spokesperson for WVI-Cambodia’s advocacy agenda.

Sector Technical Assistance and Oversight for WVI-Laos

  • Working with AD SPQ in Laos, provide WVI-Laos with technical assistance as agreed together. This may include: programme designs, implementation resource development, capacity building, proposal development, quality assurance of implementation, programme evaluation and research.

  • Responsible to ensure overall technical quality and integrity of key programming documents, reports and funding proposals.

III. REQUIREMENTS

  • Master’s Degree in Nutrition, Public Health, international development or relevant social science, or similar disciplines.

  • Proven leadership ability.

  • Demonstrated facilitation and collaboration skills.

  • Excellent written and verbal communication skills.

  • Excellent relational skills, especially in a cross-cultural environment.

  • Ability to analyse and solve problems, innovate, persuade, network and negotiate

  • At least 5 years of experience in Nutrition programming design, implementation and monitoring and evaluation in a development context.

  • At least 5 years programme management experience in an international development organization

  • At least 3 years of experience in a senior NGO management role in a developing context is preferred

  • Strong strategic and operational planning skills and ability to prioritise and handle multiple tasks

  • Able to work as part of a team as a positive contributor.

  • Fluency in English required, knowledge of the Khmer language an asset, or willingness to learn it

  • Programming experience with WV Nutrition programming models is preferred

  • Previous experience working in Cambodia or SE Asia, and/or experience working in World Vision is preferred.

  • Demonstrated experience in programme or project design, implementation, monitoring, evaluation and report writing is preferred.

  • Has initiated & implemented significant organizational change is preferred

  • Experience in representation to government, donor & UN agencies is preferred.

INSTRUCTIONS

To apply for this position, visit our website www.worldvision.org.kh and APPLY ONLINE.

GO GREEN! SAVE THE TREES!

World Vision International is committed to the principles of workplace diversity. Qualified women and disabled people are encouraged to apply. Only short listed candidates will be notified. Applications and CVs will not be returned.

WVI is committed to the protection of children. We do not employ staff whose background is not aligned to our child protection practices. Hence employment is conditional upon successful completion of all applicable background checks, including criminal record checks where possible.

Successful candidate shall include the following assurances for child protection in the course of the consultancy: a) submit a police check b) act in the best interest of children and uphold WVI-C Child Protection Policy and Behavior Protocols c) inform WVI-C immediately if he/she becomes aware of any harm or risk to children.

National Director, WV Chad

PURPOSE OF POSITION:

The National Director (ND) will strategically lead, develop and direct the implementation of all aspects of World Vision's ministry in this national office. In performing this role, the ND will be an effective leader locally, an effective member of the partnership and will model the organization’s principles of Twin Citizenship to ensure high ministry quality and overall organizational effectiveness. The ND as a leader will contribute to partnership life and unity, by acting as both a local and global representative of the organization. The ND will lead the team to achieve the country's strategy in alignment with Our Promise 2030 for effective operations and also participate in and implement directional shifts of the organization, such as the ensuring that Chad program has capacity to execute global strategy particularly the strategic agenda for fragile contexts and development and management of grants and PNS.

The ND will ensure the country's operations and operating model maintain the Partnership's focus on Child Well Being Outcomes and Aspirations as they apply in that specific country context, maximizing the impact in the field while maintaining efficiency as wise steward of entrusted resources.

The ND will collaborate effectively with other partnership offices and divisions to achieve local and organizational goals. Externally, the ND will foster collaboration with major donors, project partners, local government, Church representatives, faith-based organizations and non-governmental organizations, serving according to given Power of Attorney. In doing so, the leader will maximize stewardship, effectiveness and efficiency of costs and operating models.

The ND will model a high standard of personal Christian leadership, ministry and integrity through lifestyle and work relationships to be a fine exemplar of the organizations Christian faith. The ND will lead by example and provide spiritual guidance to staff on the Vision Mission and WV Core Values.

KEY RESPONSIBILITIES:

Deliver on Child Well-Being (CWB) Aspirations / Outcomes and Targets:

  • Collaborate and build coalitions to catalyze movements for children’s well-being, locally and globally.

  • Align and influence national strategic mandates and priorities with global priorities for child wellbeing.

  • Champion increased and enriched connections between children, communities and supporters, for an increasingly vibrant, authentic and engaging experience among them.

  • Lead champions for innovative approaches to organizational services, processes and systems.

  • Be a credible advocate for children and champion efforts for child rights, mobilizing change at every level by lifting the voices of local children, youth and their communities.

  • Ensure that the NO functions in a contextualized, complementary, sensitive and cohesive manner. The core values, principles of interdependence and twin citizenship enhance the relevance of WV ministry and its distinct contribution to

  • national development as well as guide the contribution it makes to the Partnership.

Grow and Leverage Yield to Ministry:

  • Ensures systems are in place so that projects are managed on time and on budget in achieving the desired impact on CWB.

  • Set up a structure and budget that supports the Ministry and is aligned with the strategy, while keeping adequate efficiency ratio to be competitive in the humanitarian industry.

  • In dialogue with GC and Region provide support / leadership for development and execution of shared support services in specific areas of ministry and functions, based out of the country and serving the entire partnership or region.

Increase and Diversify Funding Portfolio:

  • Build and maintain sustainability through diversified revenue growth in alignment with agreed targets.

  • Define vision for grants acquisition and management performance within NO, ensure that grants are strategically aligned to NO priorities and consider the competitive landscape.

  • Ensure alignment of marketing and programming for coordinated design and promotion of products and programmes.

Achieve Operational and Stewardship Excellence:

  • Lead the development and execution of the country strategy through programme approaches and operating plans with clear, measurable short-term and long-term targets.

  • Ensure country strategy is aligned with Regional and WV global strategic priorities.

  • Ensure organisational sustainability by ongoing predictive success planning (funding, Ministry, organisational development, leadership pipeline).

  • Ensure that key Ministry and support functions are strategically aligned and appropriately included in the NO strategy.

  • Ensure effective stewardship and accountability of WV resources, finances and people, consistent with performance standards established by the NO Board of Directors.

  • Promote and model high level of transparency, integrity and zero tolerance to fraud.

  • Have overall responsibility for assessment of risks and the development of risk management planning to mitigate risks to NO operations, staff, assets and programmes.

  • Ensure organizational compliance to the "country" Government standards and laws for WV operations in the country.

Recruit, Motivate, Equip, Lead and Retain Capable Staff:

  • Model a high standard of personal Christian leadership, ministry and integrity through lifestyle and work relationships, and provide spiritual guidance to staff on the WV Vision, Mission and Core Values.

  • Demonstrate Christ-centered servant leadership amongst WV staff and diverse partners.

  • Demonstrate strong conviction and ability to work in ecumenical and inter-faith contexts.

  • Inspire staff to support Christian identity, commitments and witness (including incarnational living).

  • Build and promote culture that is sustainable for growth and high performance.

  • Build sustainability through the growth and development of NO people and leadership capability.

  • Build sustainability through effective organizational succession.

  • Lead in a way that facilitates a high performance culture, open trustworthy relationships and integrity; promotes a culture of learning and development, employee engagement, servant leadership and good stewardship of human capital in the office.

  • Build organizational culture, which leverages respect, value and promotes gender, age and ethnic diversity.

  • Contribute to the global pool of workforce of WV Partnership by sourcing, recruiting or building committed, competent talents from within the country.

Twin Citizenship and Partnering – external and Partnership:

  • Act as a Twin Citizen ensuring that National Office participates in global processes and decisions and allocates resources and talent where most needed, Partnership wide.

  • Contribute to the Partnership, understand its systems and priorities, act as a global leader and a Twin Citizen.

  • Source best practices and strategic services available Partnership wide, be aware of, and apply relevant innovative approaches.

  • Promote social entrepreneurship by pursuing innovative solutions to social problems, acting boldly and proactively sourcing required resources and not constrained by resources currently in hand.

Build proactive external relationship with local government leaders, donors, church leaders, private corporations for the following purposes:

  • Social entrepreneurship.

  • Advocacy agenda - promote policy change for improved child well-being.

  • Donor relations for acquisition of resources and policy influence.

  • Enable and support programs in the country by government agencies at all levels.

  • Media relations; Ensure that WV and Child Well-Being agenda are promoted appropriately.

  • Represent /the office/ engage and build strategic alliances with the Government of /the country/, board, major donor agencies, WV Partnership, non-governmental agencies, churches and media.

  • Strategically position WV as a credible and trustworthy national and global partner.

  • Assist the Chair of the local Board in running Board meetings, in selecting Board members, in keeping a good network of Christian contacts from which to draw future Board members.

  • Support Board Chair and Board member succession plans.

KNOWLEDGE, SKILLS & ABILITIES:

  • Master’s degree in development studies, management or social sciences or equivalent with 10 years’ experience in country level program management.

  • At least 5 year experience in overseeing large Government grant, its acquisition and donor engagement.

  • Experience in one of major Ministries (Relief, Development, Advocacy), close familiarity with other two.

  • Knowledge of LEAP cycle and Transformational Development Indicators is preferred.

  • Experience in fund raising in general and generating local revenue in particular, Advocacy and public relations and leading or working with advisory boards.

  • Ability to present persuasively to Senior Management Team, staff, donors, NGO’s, government officials, community leaders and other stakeholders.

  • Demonstrating experience of living and working in fragile context (economic, social, weather, etc.

  • Experience with Humanitarian industry and World vision will be preferred.

  • Experience in combining slow and fast onset programs. Ability to juggle emergency response with long-term transformational development.

  • Must be bilingual in both French and English.

Work Environment/Travel:

  • Office based however some level of travel is expected within the country and to other places. Some travel may be in remote location with minimal facilities.

ANCP Senior Program Manager

WORK CONTEXT/BACKGROUND:

World Vision is present in 13 out of 26 provinces of the Democratic Republic of the Congo (DRC). The country is the 7th most fragile state in the World according to the Fragile States Index and ranked 176th on the 2015 Human Development Index out of 188 countries, in spite of its abundant natural resources.

To reflect the geographic scope and diversity of socio-economic contexts and needs, WV’s operations across the country are organized into five operational zones. The South, West and part of North-West zones host primarily long term development projects funded through sponsorship with a mix of non-sponsorship, gift-in-kind and grants, while the Eastern and Central (Kasai) zones are essentially emergency-focused.

The “Empowering Children and Communities in Tanganyika to Learn” project funded through the Australian NGO Collaboration Program (ANCP) will be based in the Province of Tanganyika in the Southern Zone and will be managed from World Vision’s base in Kalemie, located 850 Km from the zonal office. WV has a minimal presence in Tanganyika, but the WV National Office strategy has selected this area for grant growth to leverage wide investments of humanitarian and development donors, including DFID, USAID, WFP and other UN entities, etc. Apart from managing the ANCP project directly, the position of the Base Manager will also provide coordination of other WV interventions in the Tanganyika area.

PURPOSE OF POSITION:

Provide overall leadership to World Vision projects in the Tanganyika province and manage the ANCP project. This includes building relationships with local stakeholders and ensuring staff team accountability and effectiveness through engagement with communities to enhance the well-being of children, especially the most vulnerable.

KEY RESPONSIBILITIES:

Programme Management:

  • Ensure the assessment and design processes for the ANCP project are carried out successfully according to the timeframes agreed with the Support Office.

  • Work with People & Culture in the recruitment of competent staff for various approved positions of the ANCP project.

  • Conduct frequent conversations with ANCP project staff to support their performance and development, and ensure WV’s performance management processes are followed.

  • Ensure programmes in the area deliver on donor approved budgets, plans and key deliverables.

  • Ensure programmatic and financial reports are required by the National Office (NO).

  • Plan and coordinate Disaster Management initiatives across the area programme.

  • Ensure an effective and efficient monitoring system is in place which includes community and stakeholders participation.

  • Manage World Vision assets according to approved policies and procedures.

  • Coordinate the work and interactions between teams of different projects in the area.

  • Communicate progress and challenges in implementation, including changes to the security and humanitarian situation, to the Zonal Director as frequently as necessary.

Base Coordination:

  • Coordinate work in the Kalemie base ensuring that World Vision operates as one organization in the area.

  • Lead the networking and development of positive relationships with other NGOs, local government officials, local churches, and community leaders in the area programme.

  • Engage in advocacy and represent the sub-zonal programme.

  • Ensure that competent and motivated staff are hired, nurtured and retained.

  • Ensure staff in the area work in ways consistent with WV values, policies and business procedures or those agreed with donors.

  • Support spiritual development of the entire area programme team.

  • Take a lead role in advocating/promoting the organisation to local officials and other organizations.

  • Ensure effective communication with the National Office and the donors on relevant issues.

Risk Management:

  • Ensures staff and partners understand WV’s child protection and safeguarding policy as well as other risk management policies and adhere to them in conducting WV business.

  • Ensure efforts are taken to respond promptly and appropriately to incidents.

  • Ensures all projects in the base support awareness raising for prevention and reporting of child protection incidents which occur across the base.

  • Coordinate with the Security Department to ensure staff wellbeing and security is supported and promoted.

KNOWLEDGE, SKILLS & ABILITIES:

A university degree Education science, development studies, social science, Engineering or related field.

Minimum of 4 years of progressively responsible professional experience in Development programming in Emergency context, including experience in managing Education projects.

Preferred:

  • Certificate in project management with working experience preferably in development or emergency.

  • Must be a committed Christian, able to stand above denominational diversities.

  • Perform other duties as required.

  • Knowledge of project management cycle.

  • Knowledge of supply chain principles in humanitarian work.

  • Ability to conceptualize and logically document an intervention.

  • Ability to plan and conduct an assessment using conventional methodologies (i.e. SPHERE, Child protection policies, Do No Harm, etc.)

  • Ability to network and negotiate with partners.

  • Ability to monitor input and activity implementation.

  • Good report writing skills. Ability to summarize important information.

  • Analytical and experienced knowledge of the complex emergency context in DRC.

  • Being fluently in French (written and oral).

Working Environment/Travel:

  • Stressful fast paced environment in a high risk area. A team environment with cultural diversity. This position is non accompanied.

WVV Finance and Support Services Director

This position is also open to expatriates, with an international pay, but under local contract status.

World Vision is a Christian relief and development organisation working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, World Vision’s (WV) work focuses on children, ensuring they are protected and their basic needs are met. WVV has a total income of around US$ 19,000,000 (FY17) with funding from 16 support countries in Europe, Asia, the Americas and Australia. Funding of WVV consists of sponsorship program funding (70%) and Private Non Sponsorship (PNS)/Grants (30%). World Vision International-Vietnam employs about 430 staff, of which 99% are Vietnamese nationals.

In 2018, World Vision Vietnam is implementing 37 Area Programmes (APs) which operate in 5 zones: North 1 (Hoa Binh, Dien Bien), North 2 (Yen Bai, Tuyen Quang), North 3 (Hung Yên, Thanh Hoa, Hai Phong), Central (Quang Tri, Quang Nam, Danang) and South (Quang Ngai, Binh Thuan, Ho Chi Minh, DakNong). WVV’s APs focus within one administrative district of a province which usually populated by ethnic minority people with very high rates of poverty. A uniqueness of WVV’s AP approach and structure is that team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis. Beside the APs, WVV is also implementing different Special and Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

PURPOSE OF POSITION:

Provide overall leadership, oversight and management support for all aspects of financial management in the National Office. This position is seen as a strategic partner, member of the Senior Management/Leadership Team of the NO, with a focus on ensuring accountability, stewardship, coordinating planning and budgeting processes, providing accurate financial data, analysis and advices, as well as developing financial strategy that best serves the NO strategic and program objectives. Responsible for the finance staff capacity strengthening, the development and implementation of good internal controls, risk management, and utilization and safe guarding of assets according to WV approved policies and procedures.

Provide overall leadership to the Administration/ Procurement function ensuring that the national office is effectively supported, staff have a clean, secure and hospitable place to work and the procurement of organizational resources is executed effectively, efficiently and economically.

Provide overall leadership to the IT team and ensure that the office has reliable, sufficient connectivity and the organizations information systems and resources are adequately protected.

KEY RESPONSIBILITIES:

Leadership, Capacity Development and Strategic Partnering:

  • Provide strong and positive leadership to the finance and support services department ensuring competent and motivated staff are hired and retained, providing efficient delivery of services.

  • Coordinate professional and personal development of staff through adequate orientation, on-the-job coaching, identification of learning, training needs and opportunities (e.g. in accounting, SunSystems, grant management, risk management, leadership, etc.); and succession planning.

  • Model Christ-centered servant leadership and support spiritual development of his/her team.

  • Actively participate in the NO Senior Management/ Leadership team meetings.

  • Attend and actively participate in strategic regional meetings.

  • Facilitate ND, Operations, Board and other department’s staff in understanding and interpretation of financial statements.

  • Ensure partnership finance policies and procedures are understood by Senior Management, Operations/Technical staff, Communities, Local Partners and Board, as appropriate.

  • Develop strong networks internally (other NOs, SOs and partnership entities) and externally (other NGOs, banking entities, communities, etc.) through effective communication, relationships and twin citizenship.

  • Promote shared resource networks within the region, and the partnership.

  • Adhere to WVI key policy documents – mission, core values, and covenant of partnership.

Stewardship:

  • Ensure adequate cost efficiency and effectiveness measures are in place and are being followed through:

  • Providing cost analysis, promoting benchmarks and making recommendations for determining effective resource utilization at all levels.

  • Contributing to the development of appropriate policies and procedures for procurement of goods and services.

Financial Planning and Budgeting:

  • In collaboration with other NO Directors, advise the ND on strategic resource acquisition and allocation in line with RWG/VIR (Regional Working Group /Virtual Investment Review) recommendations approved by the Regional Leader.

  • Coordinate the planning and budgeting process and provide technical support, to ensure global and regional guidelines are met.

  • Review alignment of budgets between National Office, projects, grants, MyPBAS and Support Offices.

  • Control of NO budget, cash flow and project funding, by providing timely and relevant information to budget managers, in collaboration with the Operations Leader.

  • Contribute to the development of WV NO strategic direction and priorities.

Fiscal Accounting, Compliance, Monitoring and Reporting:

  • Design and manage systems, policies and procedures that provide appropriate levels of security and control of WV assets, resources and operations.

  • Coordinate the submission of timely, accurate and complete relevant reporting to the Partnership and to internal users.

  • Define and implement efficient and effective internal control systems.

  • Adhere to partnership policies, procedures and guidelines as stipulated in the WVI Financial Manual and other documents, including – but not limited to: grant compliance, planning & budgeting, year-end closing, carry forward, accounting and reporting.

  • Coordinate the timely and accurate submission of financial reports in Notes FFR (Field Financial Reporting) database.

  • Review the reconciliation of MyPBAS to FFR monthly with action plan for addressing outstanding items.

  • Provide regular analysis of ADP/Grant financial reports and timely feedback to ADP/Grant managers for decision making.

  • Ensure NO Finance staff visit Programs/Projects to monitor accountability issues, follow up on implementation of audit findings and provide support as needed.

Financial Risk Management and Controls:

  • Manage appropriate financial systems and controls and ensure they are in place to avoid significant finance audit risk ratings, both at the NO and project levels.

  • Coordinate management responses to finance audits performed to the NO and projects; ensure they are sent on time to the Audit Department; and that finance related audit recommendations are implemented timely at all levels.

  • Coordinate adequate preparation for GC and external audits.

  • Manage Financial Risk.

  • Implement anti-corruption and fraud strategies.

Administration:

  • Ensure WV staff and assets are secured, safe well maintained, oversee logistics coordination.

  • Ensure that WV provides quality hospitality services to staff and visitors.

  • Transportation/Logistics. Responsible for vehicle procurement, management and maintenance.

Procurement

  • Coordinate and ensure an optimal interface between the procurement and other departments for efficient customer service delivery.

Improve IT Infrastructure and provide quality Service:

  • Ensure improved office/programs connectivity.

  • Facilitate and ensure preparation of and adherence to computer usage policies.

  • Ensure office disaster preparedness and policies updated to include new technologies, trends and threats.

KNOWLEDGE, SKILLS & ABILITIES:

  • Bachelor’s degree in Accounting, Finance or Business Administration, or a related field.

  • MBA in Finance, MSC in Finance/Accounting/Auditing preferred.

  • ACCA, CIMA, CPA or equivalent preferred.

Preferred Skills, Knowledge and Experience:

  • Solid knowledge of accounting principles, financial systems, budget/cash flow monitoring and internal accounting controls.

  • Ability to solve complex problems and to exercise independent judgment.

  • Must be able to lead and manage a team.

  • Good working knowledge of computerized accounting systems, preferable Sun Systems & Vision. Must be computer literate in Microsoft Office programs.

  • Knowledge of government grant regulations and financial reporting requirements preferred.

  • Knowledge of local accounting system preferred.

  • Proficiency in written and spoken English.

  • Good oral/written and interpersonal skills.

  • Able to work on a cross-cultural environment with a multi-national staff.

  • Ability to travel within country, regional and internationally.

  • Minimum 5-year experience in finance position with medium business/medium NGO/government agency.

  • Minimum 2-year experience in finance management position.

  • Experience of treasury activities, establishment and monitoring of budgets and an understanding of data processing concepts and systems is preferred.

  • Experience with humanitarian aid in-country is a plus.

Area Manager, North West Syria

PURPOSE OF POSITION:

Under the supervision of the Head of Operations, the Area Manager is responsible for overseeing the implementation of WVs humanitarian operations in various Syria offices with a focus on high quality implementation of humanitarian assistance, resilience and recovery programming, quality and design, risk-sensitive operations, Security management, strategic partnerships, staff management, grants acquisition and operational security for World Visons programs. World Visions Syria Country Office is seeking an experienced Area Manager to play an integral role in the implementation of World Visions programs in Syria. S/he is an innovative leader with the capacity to oversee, direct, strategise, plan and implement a multi-sector response in Syria including in the health, WASH, shelter, protection, livelihood and food sectors, both through direct implementing modalities, and with partners.

KEY RESPONSIBILITIES:

Leadership:

  • Demonstrates World Vision’s core values, vision, mission and Transformational Development/Program integrated ministry model by all staff in the assigned Area.

  • Build a team of highly committed and competent staff, ensuring cooperation and coordination among relevant staff within the Area.

  • Mentor, coach and provide opportunities for the professional growth of direct reports.

  • Create a learning environment in which staff within the assigned area regularly reflect, learn from mistakes and use lessons for personal growth and to revise work plans to improve ministry impact.

  • Ensure that staff understand and follow the WV child protection policy and that awareness-raising on child protection, response and incident reporting is occurring.

Security:

  • Closely coordinate with the Field Security Officer (FSO) to ensure that WV security policies are being adhered to.

  • Conduct daily meetings with the FSO in order to be updated with the security situation throughout respective province.

  • Decide if security issues will impact upon WV project activity and act accordingly.

  • Perform daily assessments, evaluate current procedures, coordinate with project managers and field coordinators and alter current activities as necessary.

  • Actively support the FSO in his/her role.

  • Along with the FSO, the Area Manager will act as general liaison to the local military and police, and attend security coordination meetings with other organizations.

  • A primary task is to establish and maintain a strong link with the PRT. Along with the FSO and the Security Manager in Amman develop a realistic evacuation plan which involves the PRT.

  • Supervise the activities of the Field Coordinators in conjunction with the FSO.

Project Management (Quality Implementation):

  • Coordinate with program, finance and administration staff to ensure operational systems are in place to support field activities.

  • Ensure that the program systems and staff are working to achieve the project goals and objectives and that the project is maintaining World Vision and donor. accountability standards.

  • Ensuring appropriate structures, internal and external standards, staffing, resources and policies as well as all grant requirements are adhered to.

  • Ensure that day-to-day administrative support for the program is in place.

  • Ensure clear understanding of project assumptions by all partners to aim at effective and timely achievement of project goals, outcomes and outputs.

  • Ensure quality of implementation including appropriate structures, internal and external standards, staffing, resources and policies.

  • Ensure high standards of stewardship and accountability for all resources. Work with the Finance Officers, Administration Officer and other departments to build a strong internal control environment, ensuring compliance with WV financial policies and procedures and promoting a culture of transparency and accountability. Review and approve expenditures and contract according to assigned levels of authority.

  • Manage and monitor all funding commitments, spending against budget and financial reporting on the program.

  • Provide strategic direction and support to Project officers/ Managers and other staff under the position.

  • Manage and mitigate any risks within the Program that could have financial, HR or Legal consequences or negatively impact ministry or World Vision reputation.

Liaison and Networking:

  • Establish and maintain liaison with local counterparts and partner agents (including steps to build open and working relationship with partners who represent the beneficiaries whom WV is serving).

  • Create an enabling environment for dialogue, information sharing, partnerships and, and cooperation between Community Based Organizations (CBO)s, Government structures and target communities when delivering project interventions.

  • Represent World Vision in the local coordination forums and liaise with Government officials and donors, UN-bodies and other partners wherever appropriate and required.

  • In conjunction with other stake holders, effectively advocate for changes standards, policies and legislations based on insights and demands from targeted communities.

  • Effectively represent Syria Country Office operations and mission when accompanying visitors, e.g. donor and/or Government representatives, journalists and other delegations to project sites.

Coordination:

  • Conduct daily coordination meetings with the heads of departments. This can be done individually or collectively and will be held in the Area Manager office. This will be conducted remotely, as necessary.

  • Act as the point of contact for all liaisons to the relevant local governmental offices and local officials and ensure their agreement and cooperation in the completion of our program goals. Notes of each meeting will be maintained.

  • Maintain close coordination with the Head of Operations, relevant Program Officers and Project Managers. Engage in coordination meetings with the Operations and Programs, and support departments.

  • Maintain bi-weekly/monthly operational reports to the Head of Operations.

Reporting:

  • Ensure accurate quality narrative and financial reports are submitted in a timely manner and according to donor requirements.

  • Work closely with GAM unit to ensure high quality reporting.

  • Reports directly to Operations Manager to remain accountable for the program’s success.

Finance Management:

  • Responsible for area budget.

  • Ensure that financial policies and procedures handed down from the main office are implemented and followed.

  • Liaising with the finance department to create budgets and spending projections for the area office.

  • Signing authority for purchase requisitions as per WV Syria Response LoA.

Monitoring and Evaluation:

  • Track the performance of the project activities and outputs against expected results and adjust implementation processes to ensure the project is progressing towards the intended outcomes.

  • Analyze the impact of program and promote learning by documentation of best-practices. Use this information to support decision-making processes.

  • Track program progress, programs’ expenditure against approved budgets, anticipate any deviations and recommend and take action on relevant and required adjustments.

Administration:

Closely supervise the administration assistants paying special attention to:

  • The coordination of field travel for Area staff.

  • Capacity building of the admin assistants specifically in record keeping.

  • Perform space and needs assessments on a regular basis, and requisition or construct new office space as necessary.

  • Oversee the day-today functions of offices of national and international staff members.

  • Oversee the running of the national and international team houses.

  • Create and disseminate programmatic and local office policies to all staff and ensure that such policies and procedures are followed.

  • Create and maintain detailed records as to the use of WV generators.

  • Decide on the daily timings that the generators will be used both in the office and the team house. Ensure that good maintenance of these assets are regular and of a high standard.

Logistics:

Closely supervise the logistics team paying special attention to:

  • The procurement process.

  • Managing the record keeping of the logistics cell.

  • Ensure that close coordination is kept with the procurement focal point in Erbil.

  • Regularly liaise with the SCM on logistic needs for the zonal offices.

  • Coordinate with SCM about special requirements for storage and transportation of sensitive project items such as seeds and medicines.

  • Negotiate all relevant contracts with local providers and communities

  • Coordinate the distribution of WV assets; especially the transportation pool.

  • Negotiate and efficiently manage vehicle rental contracts with providers in the area.

KNOWLEDGE,SKILLS & ABILITIES:

Required:

  • Bachelor's degree in Humanitarian Studies, Food security, Public Health, social sciences, international affairs, Program management or related field.

  • At least 5 years managing and implementing large multi-year international Projects (assessment, proposal development, report writing and evaluation, etc).

  • Significant experience managing programming in challenging security contexts.

  • Relative knowledge in Grant acquisition and management.

  • Excellent analytical/problem-solving skills and detail-orientation.

  • Excellent English communication skills (oral and written).

  • Proven organizational skills and time management.

  • Excellent computer skills, familiarity with MS Word, Lotus Notes, MS Excel and Power Point would be an added advantage.

  • Effective in written and verbal communication in English.

  • Arabic/Kurdish is preferred.

  • Experience in project management and programming knowledge in any of the following – humanitarian assistance including health and nutrition, shelter, WASH, Protection. Experience managing education and livelihoods programming also an asset.

  • Ability to work in high tension and high security risk situations and be able to adapt to rapidly changing contexts.

  • Ability to maintain performance expectations in diverse cultural contexts, psychologically stressful environments, and physical hardship conditions with limited resources.

Preferred:

  • Good understanding of the work of major donors (UNICEF, EU, UNHCR, etc.)

  • Proven good knowledge of the Convention on Child Rights.

  • Demonstrated experience and success managing USAID/OFDA grants.

  • Master Degree in Social Sciences is a plus.

  • Knowledge of and adherence to the Red Cross and NGO Code of Conduct and capability of incorporating standards in design, implementation and evaluation of relevant projects.

Work Environment:

  • This role involves facilitation and coordination of a large team and different projects.

  • Percentage of Travel to be determined.

Sr. Manager, Business Relationship Mgmt & Strategic Planning

*Preferred location: Manila, Philippines. Other locations to be determined by home country of successful candidate within a jurisdiction (US state or country) where WVI is registered to operate.

PURPOSE OF POSITION:

The Senior Manager, Business Relationship & Strategic Planning role is responsible for working with global business stakeholders to contribute to planning, creating and implementing an IT vision and strategy aligned with the company’s strategic business plan.

He / she proactively serves as a “trusted advisor”, and is the primary point of contact from IT for business executives, managers and key contacts. He / she represents IT in promoting IT services and capabilities. He / she provides support in delivering technology products and services to ensure business satisfaction and strive to be a valued and preferred IT service provider to all business partners. He / she facilitates the planning and execution of business changes through the use of technology and serve as a lead role in enabling the business to achieve their objectives through the effective use of technology.

He / she must be able to communicate clearly, negotiate well, listen well, mitigate conflict, build alliances and achieve desired results using strong interpersonal and diplomacy skills. He / she works closely with others on intangible issues across organizational and business-entity boundaries. His / her knowledge of technology risks and opportunities is shared to improve the efficiency and effectiveness of the business.

He / she works as the strategic interface with assigned areas of the business (i.e., World Vision Business Unit, National Office, Regional Office and Support Office) for the purpose of business/IT strategy development, solution discovery, service management, risk management and relationship management. These individuals serve as the relationship linkage between the business and IT. They provide highly-valued strategic consulting level support and guidance through key IT initiatives. They also communicate decisions, priorities and relevant project information to appropriate levels of staff regarding service requests, projects and initiatives.

He / she must be able to plan, manage, develop metrics for and report on parallel complex pipeline and ongoing initiatives. He / she will contribute towards developing and improving standards and processes related to portfolio and project planning. He / she is responsible for identifying potential risk and inter-dependencies across projects.

KEY RESPONSIBILITIES:

Strategic Relationship:

  • Establishes and maintains a strategic relationship with global senior stakeholders, business owners and the IT organization.

Oversight:

  • May participate as a member of an advisory board for the prioritization of IT initiatives based on organization(s) needs/strategy, IT workload and budget.

  • Ensures the resolution of IT issues

  • Ensures the conceptual completeness of the technical solution.

  • Works with organization stakeholders and technical resources to create and implement an appropriate solution required to meet organization(s) business goals.

Advocacy:

  • Represents the business requirements and priorities to IT and represents the IT vision and requirements to the business to ensure the best possible outcome.

  • Promotes an understanding of IT roles, processes and activities to assigned area(s) of the organization(s).

  • Acts as an advocate for business requirements and required results.

  • Ensures other IT departments are aware of key business issues.

  • Identifies and resolves potential problems and conflicts.

Consulting:

  • Provides strategic consultation to business and IT teams.

  • Participates in quality reviews and provides feedback.

  • Advises on options, risks, costs versus benefits, and impacts on products, business processes and system priorities.

  • Ensures IT solutions support the organization’s short-term and long-term business goals/strategy and align with World Vision’s Global IT strategy.

  • Analyzes technology trends to determine impact to the achievement of organization(s) goals.

  • Performs assessments and provides recommendations based on business relevance, appropriate timing and deployment.

Business Requirements:

  • Maintains awareness of changes to the organization(s) strategy, goals and processes to ensure requirements appropriately reflect the needs of the organization(s). Facilitates changes when necessary.

  • Recommends options, identifies risks and analyzes cost vs. benefits.

  • Negotiates agreements and commitments by facilitating communication between business stakeholders and IT from initial requirements to final implementation.

  • Manages business leadership priorities of IT projects and requests.

Project Planning:

  • Participates in short- and long-term planning sessions with clients to improve business processes.

  • Identifies enterprise opportunities that align with organization’s strategy and performance.

  • Analyzes pipeline and ongoing projects to identify inter-dependencies and provide input to portfolio and project planning accordingly.

  • Communicates with organization’s stakeholders and project managers, and other stakeholders to ensure awareness of progress, risks, and results.

Business Case:

  • Analyzes feasibility studies and make recommendations to stakeholders.

  • Manages the business case development process.

  • Contributes to the development of a business case. Recommends expenditures based on the size, scope, and cost of hardware and software components.

  • Reviews and evaluates business cases to confirm identified financials and risks, validate value and business alignment, and recommending a course of action.

  • Presents business cases to the client.

Business Process:

  • Identifies opportunities to increase business efficiency and effectiveness by reviewing current business processes and facilitating development of plans for improvement, when appropriate.

Risk Management:

  • Works with business stakeholders in the identification and evaluation of risks associated with business decisions.

  • Helps in the development of risk mitigation plans.

Customer Satisfaction:

  • Establishes customer satisfaction metrics and ensures client satisfaction is achieved.

  • Manages development and implementation of a plan(s) to improve client satisfaction.

  • Manages client expectations.

  • Supports and participates in the formal reporting of project status.

  • Recaps quarterly IT performance.

Service Level Agreemenets (SLAs):

  • Negotiates Service-Level Agreements (SLAs) with clients in accordance with IT standards and specifications as required.

  • Reviews and analyze SLA reports.

  • Communicates SLA results and issues to appropriate stakeholders.

Coaching/Mentoring:

  • Develops, motivates, and directs IT team members and fosters a team environment.

  • Recommends training programs targeting specific areas of improvement.

  • Mentors members of the team and provides input to performance reviews.

KNOWLEDGE, SKILLS & ABILITIES:

  • Bachelor’s degree in Information Technology, Business or a related field, or equivalent work experience.

  • Requires leadership, negotiation skills and experience/in-depth knowledge of business requirements analysis, project and portfolio management and IT processes.

  • Typically requires 10 or more years of IT experience, 5-7 years of experience in the areas of IT management, project and portfolio management, process engineering or solutions management.

  • Requires experience in successfully implementing large, complex projects or IT leadership role.

  • Extensive experience working in a cross-cultural, geographically dispersed team.

  • Willingness and ability to travel domestically and internationally, as necessary.

  • Effective in written and verbal communication in English.

Preferred Skills, Knowledge and Experience:

  • NGO experience.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 30% of the time.

Livelihood Advisor

As a Christian Humanitarian Development organization, WV Chad (WV Chad) is trusted to deliver community service through its Programs located in 5 regions (Logone Occidental, Logone Oriental, Tandjile, Mandoul, Mayo Kebi Est) and also humanitarian emergency programs across the country.  Currently, WV Chad envisions a thriving organization where our improved business processes come together to transform and model organizational leadership built on sustainable practices. The Livelihood Advisor will be responsible for ensuring smooth operations of the Livelihood components of WV Chad.

He/She will be responsible to the Senior Program Effectiveness Manager in providing technical advice and support in the planning, designing, implementation, training/guiding, monitoring and evaluation of Livelihood and Economic Development interventions and play an active role in coordination, technical assistance and advocacy with the local government, local communities, partners and other key stakeholders.

Furthermore, he/she will carry-out action research on Livelihood and Economic Development according to World Vision Chad office strategy to strengthen value chain development, saving group, self-help group, micro finance, cooperative unions, VSLA and all WV CHAD livelihood programming interventions.

Major Responsibilities:

Provide technical advice to WV Chad in livelihoods and economic development programming in planning, designing, monitoring and evaluating Livelihood and Economic Development interventions.

Provide inputs into the overall strategic planning, donor proposal development and conduct research studies related to Livel

ihood and Economic Development.

In collaboration with the Clusters and projects staff, facilitate the conceptualization and development of livelihood  promotion and sustainable economic development project interventions at a local level, including sub-project proposals, implementation plans, project budgets, and monitoring a

nd evaluation frameworks.

Work closely with field Livelihood Officers and team leaders to build their capacity on integrating market-driven approaches in projects and support them to identify opportunities for replication and scale-up

within the existing projects.

Support the monitoring of the quality of project delivery within the framework of the overall program strategy. Develop and use innovative approaches to monitor and evaluate performance, effectiveness/impacts of livelihoods and economic development interventions and document

lessons learned.

Support the development of sustainable livelihoods and economic development initiatives including value chain development, saving group, self-help group, micro finance, cooperative union, savings group model at the community and streamline the programmatic approach of model in order to provide effective mechanisms for achieving scale and sustainability in the in

terventions.

Facilitate the development of a number of private sector engagements in the program and guide the field teams on risk management processes to assess and manage the risks of potential alliances with the private

sector.

Produce case studies of market-driven approaches to programming that clearly demonstrate both the social transformation and sustainable development outcomes of the interventions.

Represent WV Chad in economic development and sustainable livelihood fora, meetings, workshops, conferences and contribute to technical interactions and discussions and donor meetings.

Build and strengthen effective relations for networking and cross learning to enrich WV Chad economic development and livelihoods programs/ interventions and have in operation networking structures composed of project partners and beneficiaries for long term results.

Participate in such networking meetings and guide members in obtaining mutually beneficial and optimal ways to enhance livelihood and economic development activities.

Qualifications: Education/Knowledge/Technical Skills and Experience

  • Master’s Degree in Agriculture, Livestock, Agriculture Economics or Agribusiness with B.A in Business Administration similar from an accredited University

  • Minimum 5 years working experience in the area of local economic development /livelihood development, SME development and private sector engagement.

  • Experienced in community mobilization and group formation

  • Prior experience with the World Vision system would be an advantage

  • Outstanding communication, project management and organizational skills

  • Familiarity with the working environment and professional standards of international organizations

  • Working experience with Institutions involved in sustainable development/ community empowerment/ natural resource management

  • Experience in working with NGOs and civil society, and with participatory approaches

  • Strong conceptual and research/analytical skills, with the ability to think strategically and to rapidly analyze and integrate diverse information from varied sources into conclusions and recommendations

  • Substantial knowledge of Socio-Economic Development, and in-depth practical knowledge of inter-disciplinary development issues

  • A self-starter and able to inspire and influence action

  • Seeks and applies knowledge, information and best practices inside and outside World Vision

  • Demonstrates openness to change and ability to manage complexities

  • Ability to lead effectively, and possesses mentoring and conflict resolution skills

  • Excellent interpersonal skills, proven networking, team-building, organizational and communication skills and computer literacy is essential 

  • Excellent writing and conversation ability in English and French.

  • Ability to communicate cross-culturally and sensitive to other cultures

Knowledge of design requirements and regulations for major donors including OFDA, AusAID, ECHO, CIDA, ADH, Global Fund and UN (WFP, UNICEF, WHO)

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