Human Resources Officer

International Role - No - Only National applicants will be considered.
1-2 Years

Position: Human Resources Officer

Town / Office: Tirana, National Office

Type of contract:Full time / Fixed term

Application deadline date: 25 August 2019


Assist Human Resources Team Leader in coordination of department services and functions relating to personnel data administration and maintenance, Human Resources administration, including information and document flow for local country office staff, assistance with recruitment, orientation and training. Contribute to Human Resource function high quality. Maintain and update Human Resources Software System and manage the recruitment module per local recruitment process.


Human Resources Administration and Support

Administer and manage local Human Resources systems, including payroll, Our People and other context specific systems.

Maintain and keep staffing lists for all categories of workforce (employees, service, casual, volunteers, interns, etc.) and any staff related necessary information for rapid access and use.

Maintain personnel files accurate, updated and confidential at all times. In collaboration with the Human Resources Team Leader, set up and maintain filling system.

Prepare and process all kinds of Human Resources related paperwork for all categories of workforce as required, with accuracy and confidentiality and in accordance with the policies and local laws.

Keep Human Resources related templates updated and available for staff.

Provide necessary advice and support to staff on leave utilization for different types of leaves and time sheets.

Act as liaison between employee and insurance provider in resolving benefits related program issues and ensure effective utilization of the plan.

Review billings for accuracy, and resolve discrepancies with the company in coordination with Procurement and Finance Department.

Respond to routine employee enquiries, both oral and written to ensure the accurate and timely provision of information.

Support the line manager in providing with the Human Resources data for necessary reporting upon request and as needed.

Recruitment, Orientation and Training

Provide necessary support in staff recruitment, selection and contracting as needed and participate in panel interviews upon the Line Manager request.

Provide assistance in arranging and conducting orientation and induction sessions for new staff.

Provide assistance in arranging and conducting different kinds of Human Resources learning events, trainings, workshops, and/or team building activities.

Human Resources Software System (Our People)

Maintain and update Human Resources Software System (Our People) on a regular bases and provide reports and statistics when required;

Support in training the managers and staff in utilization of Human Resources Software System Our People and recruitment modules and ensure all new hires receive adequate orientation on the HR System.

Manage the Our People Recruitment Module and ensure 100% utilization of Recruitment for all local recruitments.


  • University degree or equivalent in Business Administration, Social Sciences, Psychology or a related field.

  • Excellent knowledge of local labor law and related legislations.

  • Minimum 2 years of experience in Human Resources and or Administration with medium business/medium NGO/government agency.

  • Demonstrated experience and knowledge of HR practices, including recruitment, hiring, HR functions and systems administration, HR software administration and maintenance.

  • Thorough working knowledge of office systems. Computer aptitude and experience with word processing, database management, and spreadsheet software.

  • Fluent in English, spoken and written.

  • Excellent detail-orientation skills.

  • Excellent organizational and planning skills.

  • Ability to maintain positive relationships with colleagues.

  • Good communications skills;

  • Emotional maturity and ability to deal with matters of strict confidentiality.

***While we appreciate all applications received, only those selected for the next phase of recruitment process will be contacted.