Position: Data Entry – Cluster Area Programs (Lezhe, Shkoder & Kurbin)
Work location: (Tirana, Lezhe or Kurbin – to be decided)
Deadline of applications: 20 December 2018
Type: Fixed term, Full time
Purpose of the position
To support the Child Sponsorship staff in National Office with data entry in the process of Growth, semi & annual update, Annual Progress Report, Chirstmas Card and other correspondences. To insure the integrity of the information & to address to the Child Sponsorship staff the issues that can be during the processes.
Provide support for Child Sponsorship team in National Office with data entry for the Growth process, semi & annual update of Child information’s, processing child Digital Images and other correspondences: introductory letter (IL), reply letters (RL), sponsor inquiries (QU), gift notification (GN), annual progress report (APR), Christmas card CC etc.).
Update data systems at National Office on a daily basis for child/sponsor/project information, ensuring that such systems are operating effectively.
Helps National Office Child Sponsorship with inquiries, translations, requests and other processes that are needed according to the deadlines.
Ensure that the child histories are completed correctly.
Ensure good support during Growth by helping with the quality of data that Area Program brings to National Office.
Ensure that no home addresses or other ways of communication are exchanged between sponsors and sponsored children and ensure that any correspondence or message from sponsor to child to child are in accordance with Child Protection policy.
Address Child Protection issues to Child Sponsorship Manager.
Assist the Child Sponsorship Department in other tasks and assignments as needed.
Attend and participate in regular staff and devotion meetings.
Knowledge, skills and abilities
Degree preferably in the informatics Sciences or English language.
Good communication and translation skills, both verbal and written, in English and Albanian.
Excellent interpersonal relationships.
Excellent knowledge of Microsoft Office and database systems.
Understanding of Marketing/Customer Relations Principles/Sponsorship is essential.
Self-motivated, organized, responsible and detail oriented.
Ability and willingness to work long hours and travel frequently throughout Albania when required.
Ability to be a team player.
Commitment to World Vision Principles and Core Values.
More than one year with data management.
Position may require up to 10% of travel per year.
B category driving license is essential.
While we appreciate all applications received, only those selected for the next phase of recruitment process will be contacted.