World Vision International

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Executive/ Administrative Assistant

Job Description

Executive/ Administrative Assistant


Yerevan, Armenia




Provision of administrative, logistics and secretarial support services to World Vision Armenia Country Office, including coordination of information flow, contribution to operational efficiency and effectiveness. The Executive/ Administrative assistant plays an integral role in the flow of information into, through and out of the organisation and is the first point of contact for anyone contacting WV Armenia.


Office Operation: Communication/ Information Management

  • Manage the reception area, greet and direct visitors and phone callers to the appropriate department and/ or employee, take and deliver messages as needed;

  • Process incoming and outgoing telephone calls, faxes, DHL mail and other correspondence;

  • Maintain administration office files;

  • Handle typing, word processing, photocopying, and other support needs forOrganisationalSupport Department;

  • Maintain call logs and logs for tender participants;

  • Compile and timely update staff contact list;

  • Receive taxi orders form staff, record data into electronic database, keep track of taxi coupons.

Support to WV Armenia Program Director

  • Provide administrative and secretarial support to Program Director in accurate and timely manner;

  • Manage incoming and outgoing communications (e-mail, telephone, correspondence);

  • Organize agendas and necessary documents, take minutes at meetings;

  • Manage logistics related to business trips and other activities.

Support to Organizational Support Department (OSD) Manager

  • Provide administrative and secretarial support to OSD Manager in accurate and timely manner;

  • Provide translation and interpretation services upon necessity;

  • Manage logistics related to business trips and other activities;

  • Assist OSD Manager in other tasks and assignments, as needed.


  • Bachelor’s Degree in Business Administration, Linguistics or Social Sciences;

  • At least 3 years of similar work experience;

  • Excellent verbal and written communication skills in English, Armenian and Russian;

  • Computer proficiency in word processing, Power Point, Lotus Notes and other internet applications;

  • High sense of responsibility;

  • Good interpersonal skills and ability to build and maintain good relationships with peers and visitors;

  • High levels of written communication and a clear and persuasive verbal presentation style;

  • Politeness, honesty;

  • Ability to work under pressure;

  • Excellent interpersonal and team work skills.