Business Facilitator/ Project Coordinator for"SSIDCAP" Project

International Role - No - Only National applicants will be considered.
1-2 Years

Business Facilitator / Project Coordinator

for “Sustainable Solutions for Integration of Displaced and Conflict-Affected Persons” Project


Yerevan, Armenia


Fixed-term, one-year contract


Business Facilitator/ Project Coordinator will be responsible for day to day project management and will be directly involved in project activities to ensure their compliance with the project goal and donor requirements. This includes the operation of the Business Facilitation Unit, as well as timely reporting and execution of activities defined in Implementation Plan. Business Facilitator/ Project Coordinator will also be responsible for small business development, including provision of advice, referrals and networks to beneficiaries, as well as coaching and support to advisory council.

The goal of the project is to contribute to sustainable access to employment opportunities and livelihoods for displaced and conflict-affected individuals in Armenia.

The project will be implemented in Yerevan, Charentsavan and Darbnik, where is the biggest concentration of refugees.


  • Provide target business owners with business coaching,

  • Actively encourage and support the development of business peer support groups and counsellors,

  • Support business clients to start or expand their business by providing tailored advice, information, training, referrals through the coaching process,

  • Regularly research business opportunities, community needs and assets in target area,

  • Develop a comprehensive database of local networks and service providers that can assist local businesses with business development,

  • Link/ refer individual and group clients to local service providers such as banks and training organisations,

  • Create linkages/ networks with financial institutions and/ or other organisations or bodies that can assist in stimulating or advancing business development in the target area,

  • Support the development of business groups, networks to improve business in local area,

  • Actively engage with fellow business facilitators for learning and support,

  • Provide business training and support with other capacity building initiatives,

  • Arrange, design and deliver experiential business training to small groups of target business owners on regular basis, if needed,

  • Ensure smooth implementation of all the project activities as per the elaborated Project Action Plan and compliance with the project goal and donor requirements,

  • Establish and maintain effective project reporting, evaluation, and communication systems,

  • Submit timely accurate and professional progress reports to the supervisor,

  • Oversee the project implementing partners’ implementation of project activities.


The following knowledge, skills, and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training:

  • Bachelor degree in Marketing, Economics, Commerce, Business or related field/s, Master degree is preferred,

  • Experience in international organizations, particularly with regards to implementation, budgeting, reporting and other documentation related requirements,

  • Experience in working in refugee related projects, particularly with refugees from Syria will be a plus,

  • Good knowledge of community development, empowerment and/ or coaching principles and approaches,

  • Demonstrated experience in small business development and management, including marketing, financial management and research. (e.g. owning or operating a business, or by providing business development services),

  • Demonstrated experience in relationship development, supporting/ empowering and/ or coaching others and networking,

  • Demonstrated experience in development, community empowerment, working with community-based organizations,

  • Good experience in networking,

  • Report writing experience,

  • Proven ability to develop and communicate a common vision among diverse partners and the ability to lead multi-disciplinary teams,

  • Excellent oral and written communication skills in Armenian and English,

  • Excellent organizational and analytical skills,

  • Analytical and problem-solving orientation, good interpersonal and negotiation skills,

  • Computer aptitude and experience with word processors,

  • Cross-cultural sensitivity, adaptability and flexibility,

  • Self-starter with the ability to work in a team environment

  • Ability and willingness to travel domestically up to 50% of the time.