World Vision International

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Business Facilitator/ Project Coordinator

Job Description

Business Facilitator/ Project Coordinator


Yerevan, Armenia




Project Name: Enhanced Employability for Displaced Syrians through Value Proposition.

Project Goal: Contribute to enhanced access to employment opportunities and livelihoods for displaced and conflict-affected individuals in Armenia.

Program Objectives: Displaced and conflict-affected females and males, together with their local peers, have enhanced opportunities and the capacity to secure a source of livelihood through employment, self-employment and entrepreneurship.

Business Facilitator/ Project Coordinator will be responsible for day-to-day project management and will be directly involved in project activities to ensure their compliance with the project goal and donor requirements. This includes the operation of the Business Facilitation Unit, as well as timely reporting and execution of activities defined in Implementation Plan. Business Facilitator/ Project Coordinator will be also responsible for small business development, including provision of advice, referrals and networks to beneficiaries, as well as coaching and support to advisory council.


  • Provide target business owners with business coaching upon request;

  • Actively encourage and support the development of business peer support groups and counsellors;

  • Support business clients to start or expand their business by providing tailored advice, information, training, referrals through the coaching process;

  • Regularly research business opportunities, community needs and assets in target area;

  • Develop a comprehensive database of local networks and service providers that can assist local businesses and the CBC with business development;

  • Link/refer individual and group clients to local service providers such as banks and training organisations;

  • Create linkages/networks with financial institutions and/or other organisations or bodies that can assist in stimulating or advancing business development in the target area;

  • Support the development of business groups, networks to improve business in local area;

  • Actively engage with fellow business facilitators for learning and support;

  • Provide advice and referrals for business owners / other beneficiaries;

  • Provide business training and support with other capacity building initiatives;

  • Ensure smooth implementation of all the project activities as per the elaborated Project Action Plan and ensuring compliance with the project goal and donor requirements;

  • Establish and maintain effective project reporting, evaluation, and communication systems;

  • Submit timely accurate and professional progress reports to the supervisor;

  • Oversee the project implementing partners’ implementation of project activities as per the signed Agreements.


  • Bachelor’s Degree in Marketing, Economics, Commerce, Business or related field/s, Master’s Degree is preferred;

  • Experience in international organizations, particularly with regards to implementation, budgeting, reporting and other documentation related requirements. Experience in working in refugee related projects, particularly with refugees from Syria will be a plus;

  • Good experience in networking;

  • Good knowledge of community development, empowerment and/or coaching principles and approaches;

  • Good knowledge on research & reporting;

  • Demonstrated experience in small business development and management, including marketing, financial management and research. (e.g. owning or operating a business, or by providing business development services);

  • Demonstrated experience in relationship development, supporting/empowering and/or coaching others and networking;

  • Demonstrated experience in development, community empowerment, working with community based organisations;

  • Proven ability to develop and communicate a common vision among diverse partners and the ability to lead multi-disciplinary teams;

  • Excellent organizational, analytical skills;

  • Excellent verbal and written communication skills in Armenian and English;

  • Computer aptitude and experience with word processors;

  • Analytical and problem-solving orientation, good interpersonal and negotiation skills;

  • Cross-cultural sensitivity, adaptability and flexibility;

  • Self-starter with the ability to work in a team environment;

  • The position requires ability and willingness to travel domestically up to 50% of the time.