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National Office Supply Chain Team Lead

International Role - No - Only National applicants will be considered.
2+ Years

National Office Supply Chain Team Lead


Yerevan, Armenia




National Office Supply Chain Team Lead will manage the implementation of the strategic direction of supply chain management function at the National Office level and promote center of learning which is accessible to other countries in the Hub and region and will ensure compliance of National Office and support on-going training of global and regional Supply Chain Management policies and standard operating procedures and report on established performance metrics at the Hub and region. Supply Chain Team Lead will manage and execute all Supply Chain Management related procurement functions at the National Office and support Hub and regional sourcing initiatives, as well as National Office procurement compliance, supplier performance and maintain relevant procurement data as defined.


Manage and execute procurement process for non-strategic items, construction and consultancy projects within alignment with established National OfficeService Level Agreements:

  • Negotiate best overall value and terms for designated non-strategic areas of spend;

  • Identify and resolve supplier conflicts with delivery and quality;

  • Support local operations team in specification definition and development - soliciting support of suppliers where needed;

  • Ensure compliance to Supply Chain Management policies and standard processes from planning to pay;

  • Facilitate and coordinate the procurement committee on the selection of suppliers;

  • Execute the decisions of the procurement committee in alignment with Service Level Agreements;

  • Manage monthly area, sectoral, project and department reviews to address: 1. Open procurement issues/performance against procurement plans, 2. Development of plans to support new, additional, and changing requirements (Grants/new programs).

Support Hub Leader in the planning, sourcing strategy and strategic sourcing initiatives for the National Office:

  • Conduct market assessments for specific categories of spend;

  • Conduct pre-qualification and vetting of suppliers for defined categories of spend;

  • Contract issuance and support of supplier negotiations for defined categories;

  • Support Area Programs and program leaders in the procurement planning process;

  • Identify changes and updates in the procurement plans;

  • Support the development of grant proposals by providing cost and identify supply base.

Performance Measurement execution, analysis and reporting:

  • Manage and coordinate integrated cross functional key performance indicators and the develop of action plans to address areas of poor performance;

  • Track and analyze procurement performance and savings against established target levels (KPI’s and Program Office Savings tracking tool);

  • Report Supply Chain Managementperformance monthly to Hub Leader and National OfficeLeadership;

  • Manage continuous improvement in Procurement through monitoring of Procurement Progress Reports and Procurement monthly tracking reports;

  • Maintain and update critical National Officeprocurement data;

  • Ensure the submission on all suppliers for Block Party Screening to Hub Analyst.

Human Resources Management and Development:

  • Engage in the identification and recruitment of staff;

  • Develop the capacity of staff in the Department by working closely with People & Culture Department on staff development through effective coaching, mentoring and performance management processes;

  • Manage setting of performance objectives for Procurement staff;

  • Provide regular feedback on performance and identifying training needs;

  • Ensure the development and capacity building of staff both technically and professionally.

Support and manage the implementation and compliance of procurement policies and processes and procedures:

  • Manage procurement manual, ensuring compliance and facilitating revisions and updates;

  • Manage and maintain item catalogues, supplier and contract master files.

Manage day to day interactions and relationship with Operations, Programs, Finance and other departments to facilitate improvement in knowledge sharing, communication and process:

  • Continuous improvement of processes and understanding across departments.


The following knowledge, skills, and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training:

  • University degree in Business Administration, Supply Chain Management and/ or work experience equivalent;

  • Professional qualification, preferably Member of the Chartered Institute of Purchasing & Supply qualified;

  • 3-5 years’ experience in supply chain and/or procurement;

  • 2-3 years’ experience in a supervision role;

  • Good verbal and written communication skills in English;

  • Good understanding of procurement management;

  • Good communication skills with suppliers and internal customers;

  • A proactive person with initiative, drive, and honest with a high level of integrity;

  • Demonstrated capacity building approach to supporting staff development;

  • Ability to lead, plan, and organize;

  • Strong contract management experience;

  • Strong negotiation expertise;

  • Good understanding of World Vision Core Values, Sphere relief standards, Red Cross and NGO Code of Conduct;

  • Technical skills in computing and using standard software (Excel, Word, PowerPoint, Access and Internet);

  • Ability and willingness to travel domestically and internationally up to 10 % of the time.