World Vision International

This job is no longer available.

You can view related vacancies or set-up an email alert notification when similar jobs are added to the website using the buttons below.

Response Director - WV Bangladesh

Job Description

PURPOSE OF POSITION:

The Response Director (RD) has primary responsibility for directing the Bangladesh Refugee Crisis response from strategy to implementation, inclusive of performance and oversight of all aspects of the response. She/he should develop and maintain an efficient, cohesive team, whilst ensuring effective coordination and relationships with the other agencies, officials, beneficiaries, donors and all areas of the Partnership

KEY RESPONSIBILITIES:

  • Develop and monitor implementation of response strategy that addresses WV strategic goals to meet humanitarian needs.

  • Lead response strategy development with World Vision Bangladesh (WVB) Operation’s Director, Humanitarian Emergency Affairs (HEA) Director, National Director (ND), Regional HEA Director and other senior stakeholders.

  • Ensure primary and secondary information on needs inform strategy formulation.

  • Ensure context analysis informs strategy development.

  • Consult with Senior Staff within WVB to ensure National Office (NO) strategy and plans (including Child Wellbeing targets) are taken into account in response strategy formulation.

  • Ensure strategy aligns with anticipated capacity.

  • Monitor appropriateness of strategy and implementation of strategy and transition plans.

  • Ensure Response is staffed to meet response needs.

  • Lead team/individual development and provide direction and support as needed to enable effective performance.

  • Contribute to NO capacity building in the area of emergency response in coordination with NO leadership and People & Culture (P&C).

  • Determine response org structure with Operations Director and People & Culture/HR (P&C).

  • Conduct high-level workforce planning with P&C and mobilise surge functions as required.

  • Oversee the recruitment of the RD’s direct reports.

  • Ensure defined accountabilities under the EMS are clear for each function including TOR objectives and quality criteria.

  • Ensure P&C works with EMS functions to identify workforce requirements.

  • Ensure P&C plans for capacity building with EMS functions.

  • Ensure P&C develops performance planning and review processes that include quality criteria.

  • Ensure P&C establishes a staff care function and mechanisms that support staff well-being.

  • Consult Operations Director to plan Response team transition / integration.

  • Ensure adequate internal communications mechanisms are in place to ensure policies, information and decisions are shared with staff as appropriate.

  • Establish and maintain effective working relationships with humanitarian actors, government representatives, World Vision stakeholders, the media and general public.

  • Represent the response to the WV Partnership in coordination with WVB Senior Leadership.

  • Identify and highlight areas of conflict to WVB Senior Leadership Team.

  • Create and maintain collaborative relations and where appropriate partnerships with government, other NGOs, UN agencies, civil society, churches, bi-lateral missions and donors.

  • Participate in consortium meetings and Response related national coordination meetings.

  • Ensure WV is represented at relevant technical and coordination mechanisms in-country.

  • Serve as an organizational spokesperson for media interviews, advocacy initiatives and other public events.

  • Develop and plan Response to achieve Response strategy goal and objectives.

  • Provide oversight to funding allocation (i.e. Private Non-sponsorship or PNS, grants, etc) to ensure alignment with strategy and humanitarian needs.

  • Ensure Response programme development meets WV and international standards.

  • Ensure that adequate funding to address humanitarian needs is acquired.

  • Ensure Advocacy staff are empowered to integrate advocacy across sectors and to develop child-focused advocacy positions which are aligned with strategy and organisational priorities, in strong alignment with NO and Response Operations

  • teams.

  • Facilitate the signing of MOUs and contracts, with donors, Support Offices (SOs) and other relevant stakeholders.

  • Ensure appropriate waivers are in place to facilitate timely response implementation.

  • Implement Response programme in accordance with commitments to meet international and WV standards.

  • Ensure that accessible beneficiary feedback mechanisms are established and functioning.

  • Ensure staff establish community accountability methods across all of the response program.

  • Monitor and identify risks to programme quality and coordinate resources to address them.

  • Ensure that all programmes are implemented, monitored and evaluated according to set plans and that agreements with donors, SOs and other stakeholders are adhered to.

  • Ensure management meetings address quality risks & relevant monitoring data & community feedback.

  • Initiate resourcing mechanisms and ensure financial and material (in-kind) resources are managed according to WV standards, donor and SO agreements.

  • Initiate response funding mechanisms with support of WVB Senior Leadership Team Regional HEA Director (RHEAD).

  • Ensure that funding is managed and accounted for in compliance with donors and Support Offices agreements and WV standards.

  • Ensure that programme and projects audits are planned and conducted as per WV audit regulations and donor government requirements.

  • Ensure that audit reports are responded to and recommendations implemented.

  • Ensure that response meets WV minimum quality standards and supports program improvement, reflection, learning and innovation.

  • Ensure previous response learnings from Global learning facilitator are reviewed in program design.

  • Encourage the incorporation of best practice and innovation in program design.

  • Ensure all functions have quality planning sessions to meet quality objectives of their TOR.

  • Ensure achievement level of all function quality objectives is monitored monthly and reported.

  • Ensure risks that prevent the achievement of quality objectives are reported and rapidly addressed.

  • Ensure mechanisms are established to identify, document, & share lessons learned with Partnership.

  • Oversee Security function, planning and implementation to ensure response staff and organisational safety and security.

  • Work closely with WVB NO Security team to ensure up-to-date SRAs for response and all staff are oriented and following security guidelines.

  • Ensure staffing of Security function.

  • Provide oversight to implementation of security protocols as per CSR.

  • Facilitate inter-agency coordination for information sharing and intelligence sharing.

  • Ensure response internal and external reporting requirements are met.

  • Liaise with Programmes and Info Management to ensure internal and external reporting requirements are planned for and reports are prepared.

  • Review and submit partnership programme reports.

  • Prepare and submit monthly management reports.

  • Ensure internal response coordination & information sharing mechanisms are functioning.

  • Ensure that response staff have appropriate housing, offices and information/communication systems.

  • Ensure that staff have access to appropriate office space/equipment, information/communication systems/equipment and other facilities which enable them to carry out their responsibilities.

  • Ensure that all response vehicles and other equipment are well managed and maintained.

  • Where necessary, ensure that relevant staff have access to appropriate housing.

KNOWLEDGE, SKILLS & ABILITIES:

  • A minimum of 5-7 years in leadership role in the humanitarian assistance and development sector, with a significant portion of this in INGOs.

  • 5 years’ experience in humanitarian assistance work.

  • Demonstrated understanding of key humanitarian principles, standards and best practices.

  • University degree in Humanitarian Studies or relevant field. Master’s degree preferred.

  • Intensive experience in leading a multi-cultural team of professionals.

  • Experience working in a cross-cultural environment.

  • Experience working in contexts with Refugee and IDP populations.

  • Experience in engaging with governmental institutions and multilateral agencies.

  • Effective in written and verbal communication in English.

Preferred Skills, Knowledge and Experience:

  • Experience in program management and implementation of multi-sectoral emergency response projects.

  • Understanding of the international humanitarian system, particularly the systems, structures and key actors.

  • Understanding of the key accountabilities that must be maintained in a response (beneficiaries, donors, peers).

  • Ability to lead strategic planning processes.

  • Strong communication skills (oral and written) with ability to express ideas and concepts clearly and persuasively with senior internal and external stakeholders.

  • Strong team leadership skills.

  • Emotional intelligence (self awareness, managing emotions and those of others, remaining calm/composed, dealing with ambiguity and change).

  • Ability to express ideas and concepts clearly and persuasively with senior internal and external stakeholders as well as staff.

  • Ability to work in coordination with other humanitarian organizations.

  • Ability to analyse and make decisions in challenging situations in the absence of specific guidance and/or full information.

  • Ability to communicate and model to staff positive behaviours which help them remain resilient and effective in dynamic and high pressure environments.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 40% of the time.

  • Work hours are often in excess of 12 hours per day during difficult periods of the response.

  • Responses are often mounted in insecure or natural disaster-prone contexts, which may disrupt normal work patterns and generate staff safety issues.

  • Work and housing environments may at times be well below normal standards in terms of facilities, equipment, food availability and hygiene.