This job is no longer available.

You can view related vacancies or set-up an email alert notification when similar jobs are added to the website using the buttons below.

Operations Manager_Tubeho Neza Project

1-2 Years



The Operations Manager is responsible for overseeing the implementation, administrative, financial and quality assurance requirements of the project. Under the supervision of the Chief of Party, s/he will manage the overall planning, steer the financial and procurement process, and ensure the day-to-day operations of the project. In the absence of the CoP, the Operations Manager shall assume full responsibility for the project.

The Operations has responsibility for overall project operations. S/he should be familiar with the technical components of the project and the required support services as detailed in the grant agreement. The Operations Manager also ensures that grants operations are in full compliance with EU regulations and aligned to World Vision operations.

The Operations Manager needs to have clear understanding on delivering locally-driven and community-centered approaches, strong experience in participatory leadership as well as managing projects in adherence to project objectives, performance requirements and EU regulations. Upon CoP request, the Operations Manager would represent the grant to the EU and other stakeholders to provide high-level support and sustainability of project interventions.


List statements describing the final results of this position and method of accomplishments, and how results/performance are reviewed and measured. Begin with the most important accountabilities.

Key Outputs/Responsibilities

(Accountabilities and results)

Weight (%)

Ensure that the project systems and staff are working to achieve the project goals and objectives and that the project is maintaining World Vision and donor accountability standards. Direct and oversee grant implementation, ensuring that all strategic objectives are met through proper design, staffing, implementation and quality assurance


Manage grant budget within approved spending levels and based on agreed project interventions.


Develop and update workforce planning in collaboration with the CoP.


Ensure that day-to-day administrative support for the project is in place.

Supervise staff that report directly to this position. Conduct regular coaching and implement the Performance Development Management (PDM) system.


Ensure high standards of stewardship and accountability for all resources. Work with the Finance Manager/Officers, Administration Officer and other departments to build a strong internal control environment, ensuring compliance with WV financial policies and procedures and promoting a culture of transparency and accountability. Review and approve expenditures and contract according to assigned levels of authority.


Ensure accurate quality narrative and financial reports are submitted in a timely manner and according to donor requirements. Establish and maintain effective project reporting, evaluation, and communication systems.


Coordinate with program, finance and administration staff to ensure operational systems are in place to support field activities. Track program progress, programs’ expenditure against approved budgets, anticipate any deviations and recommend and take action on relevant and required adjustments.


Supervise a team of national staff with skills across a diverse set of technical areas.


Organize and direct the work of grant staff and short-term advisors, set individual performance objectives cascaded from project objectives to all staff hired in the project.


Ensuring appropriate structures, internal and external standards, staffing, resources and policies as well as all grant requirements are adhered to.


Develop the capacity for the participating local partners, and local authorities to plan, monitor and coordinate service delivery.


Demonstrates World Vision’s core values, vision, mission and Transformational Development/Program integrated ministry model by all staff in the assigned Area. Provide spiritual leadership to the grants team. Attend and participate in weekly chapel services and daily devotional meetings.


Build a team of highly committed and competent staff, ensuring cooperation and coordination among relevant staff within the Program. Mentor, coach and provide opportunities for the professional growth of Project Officers and all other staff that directly report to this position.


Regularly review the progresses of implementation, and escalate grant management issues early and openly; resolve grant management issues quickly and fully.


Act on behalf of the Chief of Party when requested and carry out additional responsibilities as assigned.





Minimum education, training and experience requirements to qualify for the position:

Minimum Qualification required:

Master degree or higher in Agricultural Science, Civil Engineering, Nutrition, Social Work, Economics, or other relevant majors


  • Familiarity with EuropeAid requirements, their history and their development

  • Demonstrated ability to work effectively with many types of stakeholders, including the EU, officials from various levels of government, civil society and others; Strong interpersonal skills

  • Strong experience in financial management, preferably with EU or USAID programs similar in scope or size

  • Proven knowledge and experience in quality assurance of projects – reporting, monitoring, evaluation, etc.

  • At least 7 years of relevant, progressively responsible experience with a proven track record of implementing and/or managing projects or programs focusing on the relevant areas. Able to demonstrate that s/he has the requisite experience to manage a robust financial and procurement management system

  • Experience in managing inter-agency consortiums is preferred

  • At least 4 years of the international development experience of either the Director or Deputy Director (or of each); must involve implementation and management of large-scale grant/ programme activities

  • At least 5 year experience implementing and managing large international grants

  • Fluency in English and French, both written and oral

  • Experience in managing large teams

Technical Skills & Abilities:

  • Should have good public relations and exceptional communication and interpersonal skills

  • Keen attention to detail and an aptitude for problem solving: able to proactively address potential issues

  • Collaborative working style and team-player attitude

  • Positive and encouraging personality

  • Able to work independently with minimum supervision

  • Highly motivated with a strong work ethic

  • Ability to manage time effectively

  • Reliable, trustworthy, and committed to team’s success

  • Outstanding organizational skills and ability to prioritize tasks

  • Flexibility and sensitivity to the socio-cultural setting of Burundi

  • Able to thrive in a high-volume, deadline-driven work environment

  • Excellent computer skills with proficiency in the use of MS word, Excel, PowerPoint, Access and other related packages

List additional work experience required as a minimum qualification for this position.

  • Must be a committed Christian, able to stand above denominational diversities.

  • Highly motivated and result-oriented, with exceptional attention to details.

  • Excellent communication skills and sensitivity to other cultures.

  • Creates and encourages a climate of team-working and collaboration in a multi-cultural environment.

  • Strong and extensive experience in community mobilization and capacity building

  • Consistently achieves high-level results, managing and delivering projects on-time and on-budget.

  • Has high-level leadership and supervisory skills; provides others with a clear direction; motivates and empowers others; recruits staff of a high caliber; provides staff with development opportunities and coaching.

  • High ability to engage with Donors and market WV Burundi profile.

  • Analyzes and integrates diverse and complex quantitative and qualitative data from a wide range of sources.

  • Sets, develops and revises organizational strategy and develops clear visions for project implementation.

  • Actively nurtures good relationships with people across all organizational levels and boundaries, and with government leaders and stakeholders.

  • Identifies urgent and potentially difficult decisions and acts on them promptly; initiates and generates team- and department-wide activities.

  • Negotiates effectively by exploring a range of possibilities.

License, registration, or certification required to perform this position:

If applicable, include language requirement(s) as a minimum qualification for this position.

Good command of written and spoken English, French and Kirundi

Work Environment:

Include travel & work environment details.

Complete Travel and/or Work Environment statements if applicable.

  • Work environment: Field-based with frequent travel from the project areas in Karusi, Cankuzo and Gitega.

  • Travel: 90% Domestic travel is required.

  • On call: 10%

How to apply

Should you wish to apply for this position, please go to If this is your first time applying online via the World Vision International careers website, you will need to register an account along with your application details. This site will provide you with additional functionality, such as saved searches and email alerts. Registration requires minimal information to create your account. Further details will be collected during the application process. All applicants must apply using our online application system, CVs received via email or standard post will NOT be considered.

In case you face challenges applying through the online system, please call HR department for support. The closing date for submission of applications (Updated and signed CV, motivation letter, certificates of service, and Certified Degrees) is June 10, 2018 no late applications will be accepted.

Important Note:

  • World Vision Burundi does neither use employment agencies nor does it charge money for recruitment, interviews or medical checks.

  • As a child focused organization, World Vision is committed to the protection of children and does not employ staff whose background is not suitable for working with children.

  • Although all applications will be considered on their individual merit, suitably qualified women are especially encouraged to apply.