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National Director – Cambodia & Laos

Phnom Penh
International Role - Yes
2+ Years


The National Director will strategically lead, develop and direct the implementation of all aspects of World Vision's ministry in Cambodia and Laos. In performing this role, the ND will be an effective leader locally, an effective member of the partnership and will model the organization's principles of Twin Citizenship to ensure high ministry quality and overall organizational effectiveness. The ND as a leader will contribute to partnership life and unity, by acting as both a local and global representative of the organization. The ND will lead the team to achieve the country strategies for effective operations and also participate in and implement directional shifts of the organization. The leader will ensure the country's operations maintain the Partnership's focus on Child Well Being Outcomes and Aspirations as they apply in that specific country context, maximizing the impact in the field.

The ND will collaborate effectively with other partnership offices and divisions to achieve local and organizational goals. Externally, the ND will foster collaboration with major donors, project partners, local government, Church representatives and non-governmental organizations, serving according to given Power of Attorney. In doing so, the leader will maximise stewardship, effectiveness and efficiency of costs and operating models.

The ND will model a high standard of personal Christian leadership, ministry and integrity through lifestyle and work relationships to be a fine exemplar of the organisations Christian faith. They will lead by example and provide spiritual guidance to staff on the Vision Mission and WV Core Values.


Deliver on Child Well-being Aspirations / Outcomes and Targets:

  • Collaborate and build coalitions to catalyse movements for children’s well-being, locally and globally.

  • Align and influence national strategic mandates and priorities with global priorities for child wellbeing.

  • Champion increased and enriched connections between children, communities and supporters, for an increasingly vibrant, authentic and engaging experience among them.

  • Lead champions for innovative approaches to organizational services, processes and systems.

  • Be a credible advocate for children and champion efforts for child rights, mobilizing change at every level by lifting the voices of local children, youth and their communities.

  • Ensure that the NO’s function in a contextualized, complementary, sensitive and cohesive manner. The core values, principles of interdependence and twin citizenship enhance the relevance of WV ministry and its distinct contribution to national development as well as guide the contribution it makes to the Partnership.

Grow and Leverage Yield to Ministry:

  • Ensures systems are in place so that projects are managed on time and on budget in achieving the desired impact on CWB.

  • Set up a structure and budget that supports the Ministry and is aligned with the strategy, while keeping adequate efficiency ratio to be competitive in the humanitarian industry.

  • In dialogue with GC and Region provide support / leadership for development and execution of shared support services in specific areas of ministry and functions, based out of the country and serving the entire partnership or region.

Increase and Diversify Funding Portfolio:

  • Build and maintain sustainability through diversified revenue growth in alignment with agreed targets.

  • Drive income growth through the marketing of local fundraising.

  • Define vision for grants acquisition and management performance within NO’s, ensure that grants are strategically aligned to NO priorities and consider the competitive landscape.

  • Ensure alignment of marketing and programming for coordinated design and promotion of products and programmes.

Achieve Operational and Stewardship Excellence:

  • Lead the development and execution of country strategies through programme approaches and operating plans with clear, measurable short-term and long-term targets.

  • Ensure country strategy is aligned with WV global strategic priorities.

  • Ensure organisational sustainability by ongoing predictive success planning (funding, Ministry, organisational development, leadership pipeline).

  • Ensure that key Ministry and support functions are strategically aligned and appropriately included in the NO strategies

  • Ensure effective stewardship and accountability of WV resources, finances and people, consistent with performance standards established by the NO Board of Directors.

  • Promote and model high level of transparency, integrity and zero tolerance to fraud.

  • Have overall responsibility for assessment of risks and the development of risk management planning to mitigate risks to NO operations, staff, assets and programmes.

  • Ensure organizational compliance to "country" Government standards and laws for WV operations in the respective countries.

Recruit, Motivate, Equip, Lead and Retain Capable Staff:

  • Model a high standard of personal Christian leadership, ministry and integrity through lifestyle and work relationships, and provide spiritual guidance to staff on the WV Vision, Mission and Core Values.

  • Demonstrate Christ-centered servant leadership amongst WV staff and diverse partners.

  • Demonstrate strong conviction and ability to work in ecumenical and inter-faith contexts.

  • Inspire staff to support Christian identity, commitments and witness (including incarnational living).

  • Build and promote culture that is sustainable for growth and high performance.

  • Build sustainability through the growth and development of NO people and leadership capability.

  • Build sustainability through effective organisational succession.

  • Lead in a way that facilitates a high performance culture, open trustworthy relationships and integrity; promotes a culture of learning and development, employee engagement, servant leadership and good stewardship of human capital in the office.

  • Build organisational culture, which leverages respect, value and promotes gender, age and ethnic diversity.

  • Contribute to the global pool of workforce of WV Partnership by sourcing, recruiting or building committed, competent talents from within the country.

Twin Citizenship and Partnering - external, board and Partnership:

  • Act as a Twin Citizen ensuring that National Offices participate in global processes and decisions and allocates resources and talent where most needed, Partnership wide.

  • Contribute to the Partnership, understand its systems and priorities, act as a global leader and a Twin Citizen.

  • Source best practices and strategic services available Partnership wide, be aware of, and apply relevant innovative approaches.

  • Promote social entrepreneurship by pursuing innovative solutions to social problems, acting boldly and proactively sourcing required resources and not constrained by resources currently in hand.

Build proactive external relationship with local government leaders, donors, church leaders, private corporations for the following purposes:

  1. Social entrepreneurship.

  2. Advocacy agenda - promote policy change for improved child well-being.

  3. Donor relations for acquisition of resources and policy influence.

  4. Enable and support programs by government agencies in the countries at all levels

  5. Media relations; Ensure that WV and Child Well-Being agenda are promoted appropriately.

  • Represent /the office/ engage and build strategic alliances with the Government of /the country/, board, major donor agencies, WV Partnership, non-governmental agencies, churches and media.

  • Strategically position WV as a credible and trustworthy national and global partner.


The following knowledge, skills and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training:

  • Commitment to World Vision’s objectives, ethos, core ministries, Mission Statement and Core Values is mandatory.

  • Working knowledge of World Vision ministries, systems and international partnership structure is preferred.

  • Demonstrable capacity based on experience to implement high quality development, relief and advocacy programs.

  • Master’s degree or equivalent experience with training and experience in fund development and organizational management.

  • Excellent communication skills, both verbal and written, and demonstrated ability to communicate and appreciate the cross cultural environment.

  • Excellent understanding of the political, social and economic context in East Asia countries, particularly in Cambodia & Laos, and its impact on WV as a Christian International NGO

  • Substantial programme management experience at a senior level for at least 5 years in a developing country context, with evidence of both responsibility and accountability.

  • A proven ability to engage at a strategic level and maintain quality networks with senior UN, INGO and Government officials.

  • Good networking skills with high net worth individuals, corporates, bilateral donors and multilateral donors and a proven ability to access and implement and manage grant funded programs.

  • Ability to advocate and influence people and groups.

  • Strategic thinking with an action orientated approach to programme implementation, income generation and grant acquisition.

  • Ability to manage external relations with other WV stakeholder offices (Regional and Support Offices) and understand and adapt to multiple stakeholder accountability relationships.

  • Good interpersonal skills with ability to build personal and team-based relationships with staff, partners and leaders at all levels with a sound understanding of cross culture working environment.

  • Must provide leadership and a lifestyle that reflects well of a faith-based NGO and that respects the local cultures

  • Capable and competent to make key decisions impacting the safety and wellbeing of WV staff members.

  • Requires ability to travel (internally in Cambodia, to Laos on a regular basis, as well as externally in the Asia region and internationally) approximately 30% of working time.

Achieving Capabilities – this is about achieving quality results and service, practicing accountability and integrity, and communicating information effectively. In particular, for the National Director, these achieving-related capabilities will be key:

  • Global Business Knowledge

  • Strategic Agility

  • Priority Setting

  • Decision Quality

  • Problem Solving

  • Organising Others

  • Negotiating

  • Leading (Embodying) Vision & Purpose

  • Building and Managing Effective Teams

  • Building and Delivering on Business Plans

  • Accountability and Outcome Focus

  • Managing through systems

Thinking Capabilities – this is about thinking clearly, deeply and broadly, understanding the humanitarian industry, understanding World Vision’s mission and operations, and practicing innovation and change. In particular, for the National Director, these thinking-related capabilities will be key:

  • Dealing with ambiguity

  • Business Acumen

  • Innovation Management

  • Perspective

  • Systems Thinking

  • Mental Agility

Relational Capabilities – this is about building collaborative relationships, practicing gender and cultural diversity, and influencing individuals and groups. In particular, for the National Director, these relational-related capabilities will be key:

  • Conflict Management

  • Managerial Courage

  • Political Savvy

  • Interpersonal Savvy

  • Listening

  • Understanding Others

  • Organizational Agility

  • Motivating Others

Self-Managing Capabilities – this is about supporting World Vision’s Christian identify and commitments, learning for growth and development, and maintaining work/life balance and effectiveness. In particular, for the National Director, these self-managing-related capabilities will be key:

  • Christian Leadership

  • Humility

  • Cross Cultural Resourcefulness

  • Assignment Hardiness

  • Self-Knowledge

  • Ethics and Values

  • Resilience

  • Integrity and Trust