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Chief Operating Officer, WV Canada


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Are you looking for more than a job? At World Vision Canada we offer challenging careers that change the lives of children all over the world and it will change yours too. Come and be part of a team of over 500 Canadians with a vision for the world: Life in all its fullness for every child.

You will experience Christian faith in action helping to make real and lasting change in the lives of the world’s most vulnerable children. Join the World Vision Canada team and be part of a powerful and effective force for good: For Children. For Change. For Life.

Job Description:

Reporting to the Chief Executive Officer, the Chief Operating Officer (COO), will be responsible for leading the ongoing operations of the organization, focusing on delivering results on a day-to-day basis and, through supportive and strong leadership, keeping World Vision Canada performing at its peak.

The COO will be second-in-command to the CEO, responsible for World Vision Canada’s execution of plans, overall effectiveness, organizational efficiency and stewardship, and alignment with national and global strategic goals. The goal of the COO role is to secure the functionality of the business to drive effectiveness and sustainable growth in our mission.

The COO is a member of the Senior Leadership Team and must be an experienced and effective servant leader with excellent people skills, strong business acumen, an exemplary work ethic, and values that are fully aligned with those of World Vision, including its Christian identity.

  • Design and successfully implement business strategies, plans and procedures that support national and global strategic plans and meet goals, including shared accountability for upholding our Vision, Mission and Core Values of World Vision.

  • Set comprehensive goals for organizational performance and growth.

  • Evaluate and report (to the CEO, the Board and staff) on performance by analyzing and interpreting data and key metrics.

  • Oversee daily operations of the company and the work of its executive leaders.

  • Lead employees to encourage maximum performance, build and maintain a healthy culture, and support spiritual formation of staff.

  • Act as the internal leader of the organization, providing for all staff a strong day-to-day leadership presence and a key bridge between all operations in Canada and internationally.

  • Lead and manage the senior leadership team (all vice presidents), along with direct or indirect reporting relationships with vice presidents and other key senior staff.

  • Direct oversight and line management of marketing/fundraising/communications vice presidents and functions (currently Public Engagement, Customer Experience, Products & Channels, Digital, and Vision Partners/Philanthropy), and vice president of Programs & Policy (grants, advocacy and liaison with global programs).

  • Indirect oversight but day-to-day functional management and support for leaders of People & Culture (human resources) and Finance & Shared Services.

  • Close working relationship with the President’s Office team, including those responsible for governance and strategy and General Counsel.

  • Manage key relationships with partners, vendors and other stakeholders.

  • Support and serve the President and CEO in ways that enable and facilitate his/her role to be outward, forward and future-focused.

  • Model a deep and mature Christian faith and cultivating Christian servant leadership in alignment with World Vision’s Core Values.

Job Requirements:

  • Proven and senior-level experience as Chief Operating Officer or relevant role.

  • Strong business acumen and deep understanding of business functions such as Human Resources, Finance, Marketing, etc.

  • Demonstrable competency in strategic planning, execution and business development.

  • Experience in fundraising, communications and/or marketing, preferably in a cause-related, not-for-profit or charity context.

  • Working knowledge of best practice of data analysis and performance/operational metrics.

  • Working knowledge of IT/business infrastructure, digital and technology systems that support and enable organizational goals.

  • Outstanding organizational and leadership abilities, including proven effectiveness in leading high-capacity senior teams.

  • Excellent interpersonal and public speaking skills.

  • Aptitude in decision-making and problem-solving.

  • Experience in international business, development or humanitarian issues an asset.

  • Alignment with World Vision’s Mission, Vision and Core Values, with an understanding of how to model effective Christian servant leadership and support staff spiritual formation.

  • University degree in business administration or related field, MBA or masters’ level preferred.

  • How to Apply:

  • World Vision is committed to the protection of children; all offers of employment will be conditional upon the successful completion of reference checks and a Police background check. Qualified candidates must be able to demonstrate a commitment to the core values and mission of the World Vision partnership.

World Vision Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Interested applicants are asked to contact Sharon Rudy, Spencer Stuart Toronto.

Sharon Rudy

Spencer Stuart Toronto

T 416.203.5579 | F 416.361.6118

[email protected]