Food and Cash Resources Manager
PURPOSE OF POSITION:
To provide strategic leadership, technical management and coordination to the food and Cash/Voucher (commodity) program so as to ensure that the receipt, storage, dispatch, distribution, monitoring, documentation, accounting and reporting of all commodities entrusted to WV Central African Republic by the donors are within the standards established by World Vision and the donors.
Human Resource Management and Performance Management:
Establish and recruit program staff to meet response needs including:
Determine commodities program organizational structure and staffing plan.
Support P&C to ensure that all commodities programming staff fulfil Child Protection policy for staff.
Recruit and deploy commodities program staff with sector competency and plan and conduct staff capacity development.
Ensure proper training and develop capacity building for commodity staff.
Ensure all staff is trained in reporting and documentation.
Guide staff to develop an individual operations plan (IOP).
Perform regular performance review based on IOP.
Promote and reward excellent work.
Ensure staff handovers are conducted as per the FPMG manual and PC requirements.
Support and help in Planning staff transition/ integration with response office where a parallel structure exists.
Accountability and Program Quality:
Manage program design and operationally plan programs according to response needs, technical standards and operational viability.
Support M and E unit to plan and conduct detailed food/cash assistance program assessment, monitoring and evaluation as necessary.
Contribute to UN food security cluster assessment processes in consultation with response team ,M and E and FPMG.
Design food/cash assistance program based on needs assessment findings and analysis targeting the most vulnerable in coordination with Programming Unit and FPMG.
Negotiate food/cash assistance program proposal and budget with different donors and support offices in coordination with Support Offices and FPMG.
Ensure food/cash assistance programme is based on technical standards (internal – Food Resource Manual, Cash Based Program manual, etc., and external: Government regulations and policies, SPHERE Standards, LCP/DNH, Protection policies, etc.)
Development of food/cash assistance program budget and identify/address funding gaps with Finance, SOs and FPMG.
Include advocacy issues, cross cutting themes and sector integration in design where appropriate.
Ensure food/cash assistance programmes design contribute to Child Well-being targets.
Work with Programs to influence donor funding using food/cash assistance program assessment and design data.
Ensure and plan local contexelising of the design and operation for all food/cash assistance projects.
Provide support in integrating various sectors in the areas of food/cash assistance projects.
Commodity (Food and Cash) Management:
Implement the food/cash assistance programme according to the approved proposal and budget and ensuring quality of program implementation to meet programme objectives:
Develop and implement detailed food/cash assistance program work-plans to achieve program targets.
Ensure accountability mechanisms are place for community and stakeholder feedback on food/cash assistance program activities.
Plan funding requirements and submit clear, timely budgets and funding requests to Finance.
Coordinate with Finance unit/Department on understanding the project budget, needs and requirements for the food/cash assistance projects and work on timeline for various activities.
Follow WV and Donor finance procedures to rapidly process payments for suppliers.
Plan supplies requirements in coordination and based on a timeline then submit clear procurement requests to logistics.
Plan and submit vehicle requirements to logistics and follow vehicles management guidelines.
Plan and submit communications requirements to ICT and follow ICT procedures.
Support staff safety by consulting with Security on operational context and ensuring sector staff follow security requirements for that context.
Address delays in Support Services with Operations Manager for rapid resolution by Support Services.
Coordinate and contribute to sector programming with the UN Sector Cluster system and national sector authorities.
Work with FPMG to ensure MOUs are in place with Govt, UN and other stakeholders in the country to allow food/cash assistance projects to operate.
Establish linkages and pursue opportunities to partner with sector related organisations, CBOs, local authorities and UN Cluster, and coordinate interventions to avoid duplication and conflicts of interest.
Participate and contribute to decision making in UN food/cash security Cluster or Govt coordination system, harmonize WV interventions with other agencies and provide updates on WV program.
Provide Information Management with summaries of information gathered at Cluster & Govt coordination forums.
Coordinate transition planning with Govt, UN sector cluster and sector organisations.
Develop and maintain strong working relationships with other donors and I/NGOs.
Monitoring and Evaluation:
Monitor and evaluate food/cash assistance program interventions to inform operational improvement, adaptation and learning:
Monitor food assistance program activities, indicators and results against plan and design.
Use monitoring to identify issues and propose changes to food/cash assistance program operations plan or design to address changes in context and operational improvement.
Monitor food/cash assistance program expenditure reports and take corrective action with Finance.
Review M&E & Accountability data to identify & address any issues for operational improvement.
Review context analysis for adaptations to food/cash assistance program plan.
Review findings of learning events, evaluations and sector best practice to make operational improvements and overall program quality.
Plan for evaluation of sector interventions with M and E to assess programme effectiveness.
Identify, document and plan actions to address internal and external issues which affect sector programme quality.
Monitoring and Evaluation, Learning and Documentation:
Work closely with internal and external partners to design, monitor, implement, and evaluate the food programmes.
Develop M&E plans and ensure that only the minimum amount of information necessary and useful for project monitoring, and evaluation (ME) will be collected.
Ensure that M&E activities are adequately budgeted for, this includes monitoring and the end of project evaluation for the specified project.
Make sure data collection plans employ an appropriate mix of quantitative and qualitative research methods remaining simple, practical, context-appropriate, and cost-effective.
Methods of analysis optimize the potential for acquiring timely, useful findings in the most cost-and time-efficient manner.
The type and amount of resources needed are identified for implementing planned data collection processes(PDM, MBFSM, and Evaluations).
Monitoring data from M&E reports (PDMs, MBFSM) is regularly reviewed for its appropriateness and usefulness in measuring progress toward the achievement of project objective.
Ensure reports clearly separate analysis of data and findings from their interpretation.
Ensure presentations and materials shared in different fora are clear, concise, and of high technical quality.
Prepare monthly M&E reports in time for monthly team reflection meetings.
Define and establish linkages between M and E system for the food/cash programme and the Humanitarian Accountability Requirements.
Develop and refine the M&E tool to include humanitarian accountability questions.
Define and implement a safe, efficient and effective system for receiving and processing of feedback, ensuring a two-way communication between communities, beneficiaries and World Vision.
Ensure that community feedback is effectively used to inform project implementation, monitoring, learning and improvement.
Prepare quarterly reports highlighting type(s) and number of community complaints / feedback by project sites. The report should include how these have been analyzed, followed up and used to improve community engagement and project implementation.
Share the reports with key stakeholders for review and reflection.
Work closely with FPMG and the Operations Manager to develop a Humanitarian Accountability Framework for the Food/Cash Programme.
Reporting and Representation:
Meet internal and external sector reporting requirements:
Establish and implement internal monthly food/cash assistance programming reporting system in coordination with FPMG.
Provide inputs for grant/donor and programme milestone reports to SOs and FPMG as per schedule.
Establish internal monthly food/cash assistance program reporting system in coordination FPMG.
Write and share reports for cluster, ministry and/or other in-country stakeholders as required.
Support Programmes Unit in providing timely sector details for communications requirements as requested.
Prepare and manage a food/cash programme budget.
Ensure that food/cash projects are implemented based on the approved budgets.
Prepare budget for upcoming programs.
In collaboration with Finance, conduct monthly financial reviews of the Finance report and adjust the budget as and when necessary.
KNOWLEDGE, SKILLS & ABILITIES:
Demonstrated leadership, coaching, mentoring, and team building skills.
Strong problem solving, logistical and analytical skills.
Excellent English communication skills. Ability to travel extensively, work in difficult situations, and manage a large, diverse portfolio of projects and activities.
Good understanding of World Vision and Sphere relief standards.
Knowledge of and adherence to the Red Cross and NGO Code of Conduct.
Cross-cultural sensitivity, flexible worldview, emotional maturity and physical stamina.
Ability to work in and contribute to team building environment.
Ability to maintain performance expectations in diverse cultural contexts, psychologically stressful environments and physical hardship conditions with limited resources.
Commitment to World Vision Core Values and Mission Statement.
Ability to exhibit exemplary lifestyle as interpreted in specific local cultural context.
Agreement with World Vision’s Christian ethos and participation in devotions.
A University degree in related field or equivalent experience in Food Commodity Management and Cash Based Programming.
A minimum of 5 years’ experience working with food/cash programs to include commodity tracking, supervision, program development, donor negotiation, and senior management oversight.
Direct experience with and thorough working knowledge of food/cash aid legislation and regulations of major donors.
Demonstrated experience in food/cash aid planning, conceptualising and advocacy.
Formal or on-the-job training in Food and Cash Assistance.
Strongly prefer fluency in French and English (written, oral).
Certificate for HEAT or other equal security training.
CaLP level 2 certification an added advantage.
Thorough knowledge of project management cycle and grant proposal writing.
Excellent experience in accessing programming resources.
Excellent communications skills: both verbal and written.
Proven ability in relating with national staff and governmental authorities.
Able to work in a harsh and demanding environment and adaptable to rapidly changing contexts.
Able to learn new languages readily.
Able to travel to security-risk areas, as often as 30% of the time.
Computer aptitude desirable (MSWORD, EXCEL, Lotus Notes).
Ability to lead, plan, and organize.
Some experience with bilateral donors and grant acquisition is highly desirable.
Working Environment / Conditions:
The position will be based 50% in one of WV CAR field offices and 50% at the main office in Bangui.
Hardship posting with team house residence.
This position requires extensive travel to other project areas.