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Our People Analyst


World Vision International

Shared Services.

Position: Our People Analyst


Reporting to the GC OP Manager, this role is responsible for supporting the GC OP Manager and GC OP Operations team in executing required responsibilities for the successful running of GC OP database and any other databases under the management of the GC OP Operations Team.


Global OP “Administration Form” and Other Responsibilities

Ensure that all global system process responsibilities that emanate from OurPeople Administration Forms are executed according to standard practices

These include, but are not limited to:

  • Management of Cost Centre creation & maintenance

  • Management of Work Location creation & maintenance

  • Management of Security profile creation & maintenance

System Analysis, Troubleshooting, Problem solving and Process Improvement

  • Responsible for system trouble shooting and analysis

  • Contribute towards process improvement endeavours as initiated by the GC OP Manager

End-User Support, Training, and other P&C process Support

  • Responsible for end-user support for all companies supported by the GC OP Team as allocated by the GC OP Manager

  • Support would cover but is not limited to the following GC OP systems: PAF System, OP Self-service (MSS and ESS), OP Practitioners and other P&C users, and other systems that would become part of the Operations team responsibilities, perform organizational OP support responsibilities as assigned by OP Manager.

Data Entry and Transactions Management

  • Responsible for undertaking data entry and transactions management for assigned companies managed by the GC OP Operations Team

  • This includes but is not limited to:

    • PAF data input/processes

    • Performance rating inputs

    • Merit Increases

    • Emergency Contact data query management

    • Corporate security data management

    • Bulk data uploads

Data Maintenance, Quality Audits and Exceptions Reporting

  • Responsible for carrying out regular and routine data maintenance and quality audit and exception reporting for assigned companies

  • This includes but is not limited to:

    • Regular payroll reconciliations

    • Daily transaction audits and maintenance of data quality dashboard standard

    • Overall data Quality Audit & Control reporting and the correction of issues identified


  • Responsible for the creation and execution of assigned reporting to specified customers in allocated companies managed by the GC OP Operations Team

  • These include but are not limited to: Standard Regular reports, finance reports, business partnership reports, compliance reports, Periodic Employee Census, adhoc reports, creation of a process that would seek to anticipate and manage adhoc reporting for all customers and clients.

Absence Management

  • Global Absence Management responsibilities

    • Responsible for the maintenance of Global absence calendars

    • Responsible for ensuring that global annual updates are effected on time and per standard

  • GC Absence Management

    • Responsible for the management and maintenance of the GC Absence Management module

    • This includes but is not limited to :

      • Annual templates management (Does this mean annual Calendar management? I don’t know which “templates” this is referring to.)

      • End-user support and Training

      • Reporting and analysis

Other responsibilities

Undertake any other responsibilities as assigned by GC OP Manager for the effective management of the Operations Team


  1. Studies in Business Administration, Industrial Engineer or Human Resources

  2. One year of HRIS experience required

  3. A good understanding of HR and HR business processes and use of HR databases

  4. Knowledge in MS suit especially spreadsheets (Intermediate Excel)

  5. Knowledge data systems analysis an use of Database tools

  6. Ability to effectively communicate and train using a virtual medium

  7. Strong analytical and systems thinking skills

  8. Strong ability to think critically and solve problems creatively

  9. Strong understanding of HR processes and data

  10. Strong understanding of HRIS database design, structure, functions, and processes

  11. Effective in written and verbal communication in English