Response Director, Yemen

International Role - Yes
1-2 Years

*Nicosia Cyprus initially for first 6 months, with possible relocation to Yemen or Jordan later.


  • To provide strategic leadership for the design, implementation and funding of World Vision’s Partnering Response in Yemen that eventually leads to establishing a country presence and a solid foundation to enable a larger programme, subject to senior leadership approval.

  • To lead the Yemen Response Team in starting and implementing a successful humanitarian response, ensuring that the strategy is meeting desired goals and objectives. This includes establishing strategic partner relations and managing Word Vision’s programming implementation through partners.

  • Engage with World Vision’s international partnership stakeholders to mobilise support and manage expectations in line with the strategic direction set by Senior Leadership.

  • To represent World Vision and the Response externally as deemed appropriate.

  • To ensure that the overall response and each country response meets World Vision’s Disaster Management Standards and general humanitarian best practices, expected levels of due diligence and Enterprise Risk Management framework.



  • Lead the development of a Yemen Response Strategy that aligns with the overall World Vision Global Strategy, Our Promise.

  • Ensure strategic and operational alignment of all functions to meet humanitarian needs while taking into account operational feasibility and technical quality.

  • Develop strategic partnership relationships for programme implementation.

  • Lead in assessment and implementation of enterprise risk management and business continuity contingency planning, and where appropriate in collaboration with and to mitigate and share risk with World Vision’s implementing partners.

  • Working with Resource Development Unit (RDU), Finance and Operations ensure proper cost recovery in all grants and other funding streams.

  • Lead in the planning and acquisition of funding to implement the strategy.

  • Monitor appropriateness and implementation of strategy and transition plans.

  • Ensure that a clear exit or transition plan is established for each country in the Response as required.

Leadership & Management:

  • Promote World Vision’s vision, core values and key global partnership standards and practices across offices and partner agencies.

  • Lead World Vision’s Yemen Response Team in a manner that facilitates a high performance culture, accountability, openness, strong relationships, integrity, decisiveness, and fosters a spirit of team unity and synergy.

  • Ensure that World Vision and its implementing partners have adequate implementation capacity, appropriate systems and processes, and proper risk management requirements in place, including standards for monitoring, escalating and managing critical incidents.

  • Ensure an organisational structure that results in optimal efficiency and effectiveness, and leveraging synergies with implementing partners.

  • Model a high standard of Christian leadership, maturity and integrity as an example to staff, and provide overall spiritual leadership for the Response team.

  • Ensure each office implements World Vision’s performance management standards and principles for all staff.

  • Ensure internal communications mechanisms are in place so policies, information and decisions are shared with staff as appropriate.

Collaboration & Networking:

  • Nurture and grow a robust portfolio of partnerships with external INGOs and NGOs that establishes our reputation, footprint and ability to meet child wellbeing needs in country.

  • Establish and maintain collaborative relationships and partnerships with host government, bi-lateral donors, other NGOs, UN agencies, civil society and diverse faith-based organisations.

  • Position WV to secure registrations and other host government(s) agreements/ approvals to operate in Yemen.

  • Prioritize high level external engagement with donors, UN Agencies, humanitarian community, UN Cluster system, other NGO’s and INGO’s, Support offices and other stakeholders to stimulate resource acquisition, maximize impact, foster coordination and partnering and profile raising for WVI.

  • Ensure that World Vision leadership receives timely information about areas of conflict that potentially affect World Vision’s presence and effectiveness.

  • Actively engage in relevant Response - wide coordination mechanisms and, where relevant, consortium meetings, especially HCT and UN Clusters.

  • Ensure a strong advocacy capacity, in particular child-focused themes aligned with strategy and organisational priorities.

Ministry Standards/Accountability:

  • Ensure that World Vision’s Yemen Response programme, including its implementation via partners, is meeting World Vision priorities and standards.

  • Ensure that a contextually relevant remote partner management system is in place, including monitoring, evaluation, reporting and accountability, to achieve maximum impact while doing no harm.

  • Ensure that feedback and complaint mechanisms for beneficiaries, communities, other stakeholders and World Vision staff are in place and acted on in each Partnership.

  • Ensure that all programmes are implemented, monitored and evaluated according to agreements with donors and other stakeholders.

Finance & Compliance:

  • Ensure financial resources are managed according to agreements with implementing partners, donors and standards approved by World Vision.

  • Ensure that audit reports are responded to and recommendations implemented within approved / agreed timeframes.

  • Ensure efficient and effective organizational practices that would result in successful financial and operational audit scores.

  • Ensure a close, effective and supportive relationship is developed with regional directors responsible for relevant support services to improve efficiency and eliminate unintended organisational obstructions.

  • Exercise good stewardship over all resources by maintaining sound internal controls, risk register, procedures and records according to WVI accountability standards, including zero tolerance on issues of fraud, corruption, aid diversion and safeguarding.

Human Resources:

  • Ensure that P&C policies are adapted and aligned with those of World Vision International.

  • Promote a culture of learning and development, employee engagement and good stewardship of human capital in the office.

  • Ensure that the quality of staff recruited and retained are at a level to meet the organisation’s overall performance expectations.

  • Ensure P&C establishes a staff care function and mechanism that supports staff well-being.


  • Ensure that World Vision’s security policies and protocols are implemented and monitored on a regular basis.

  • Ensure that World Vision’s implementing partners have appropriate security policies and protocols in place.

  • Ensure the ongoing monitoring of the external security environment, with timely information sharing and analysis in collaboration with World Vision’s in-country partners.

  • Ensure experienced, high quality staffing of the security function.

Reporting & Knowledge Management:

  • Ensure that all internal and external reporting requirements are planned for and quality reports are submitted on time. This will include regular reporting on the situation, potential impact and risk, progress and development of the programme.

  • Ensure that communication products are developed and disseminated to internal and external audiences.

  • Ensure internal coordination & information sharing mechanisms result in improved staff awareness and performance.

  • Encourage internal learning and capacity building, actively engage in collecting and sharing success and lessons learnt to encourage broader uptake of best practice in partnering, remote management and risk management.

  • Ensure the Yemen Response has a structured approach to meeting WV minimum quality standards and supporting programme improvement, reflection, learning and innovation.


  • Perform other tasks assigned by the Regional Leader.


  • University degree or qualification in a relevant subject with a focus on team management, project management or other relevant skills.

  • Strong commitment to WV’s vision, mission and core values.

  • 5 + years proven experience with International NGOs in emergency relief, rehabilitation and transition programming.

  • Politically astute and well developed diplomatic skills (dealing with host governments, donors and staff).

  • Proven experience of leading multi-cultural teams in complex, culturally and politically-sensitive contexts.

  • Proven track record of growing and managing multi-million dollar budgets.

  • Extensive experience in programme management and implementation of multi-sectoral emergency response projects.

  • Strong communication skills (oral and written) with ability to express ideas and concepts clearly and persuasively with senior internal and external stakeholders.

  • Demonstrated success as a collaborator and team builder committed to the transfer of knowledge.

  • Ability to work effectively under pressure

  • Responsible steward of resources and assets.

  • Innovator and calculated risk taker.

  • Understands, values and promotes diversity to achieve organizational goals.

  • Knowledge of computer software such as MS Office and email programs.

  • Fluent in English (written and oral).

  • Experience in the Middle East.

  • Knowledge of Arabic will be helpful.

  • Full adherence to World Vision Child Protection, Code of Conduct and Conflict of Interest policies.

Work Environment:

  • Position requires willingness and ability to continue to function in unpredictable and potentially hostile environments.

  • At least 35% travel required, including to Jordan and Yemen for external engagement and implementation purposes.

  • Note this position may relocate to Yemen or Jordan after six months.