World Vision International

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HEA Coordinator (Local 1 & 2) - Based in MEER Countries

Job Description

Regional Humanitarian & Emergency Affairs (HEA) Program Coordinator - Middle East & European Region (MEERO)

*Position to be located within the Middle East & Eastern European Region where WVI is registered to operate


The Regional HEA Program Coordinator will actively participate in regional efforts to ensure that National Offices (NO) mitigate against, prepare for and respond to emergencies, either via indirect support or punctual, direct intervention and that upon withdrawal of regional support, a sustainable Humanitarian & Emergency Affairs (HEA) capacity remains. The Coordinator will ensure that the quality of WV emergency response engagement is in place which corresponds to the standards set by the Humanitarian Industry and World Vision internally. This includes: appropriate structures, internal and external standards, staffing, resources, policies for emergency preparedness, response, mitigation and transition management.

In addition, the Coordinator will assist the Director in humanitarian operations including: response management, disaster mitigation, assessments, documentation, research, adoption of emerging humanitarian initiatives and capacity building. To provide coordination and support to World Vision emergency response preparedness, intervention, training, capacity building and accountability in the region. This includes deployment to a crisis situation within 24 to 72 hours and remaining in the response for up to max. 3 months. In non-crises periods, this includes supporting the development of disaster preparedness plans, facilitating of training and capacity building initiatives, and promotion of disaster mitigation models around the region.


% Time

Major Activities

End Results Expected

Up to 30-50%

Surge capacity / deployments

Successful field operation and functioning field team performance


Research and reviews

Effective sharing of important developments and trends within the HEA sector to all relevant MEER teams and other stakeholders


Capacity building

RDMT and other capacity building activities are carried out in time and high quality, resulting in increased HEA capacity at NO and field level


Representation in regional or global meetings, any other assignments in close coordination with the RHEAD

Meetings and presentations are well done in cases were the RHEAD cannot perform these tasks. Effective coordination and back-stopping of RHEAD as needed.


Minimum education, training and experience requirements to qualify for the position

  1. A University degree in social sciences, international relations or management or other relevant areas. Specialized degree in the field of Humanitarian Aid is an advantage

  2. Any recognized and certified training courses in Humanitarian Aid/Management are an advantage

  3. Ability to manage a team in emergency response

  4. Ability to quickly understand the ‘bigger picture’ as well as making sure details are being noticed and factored in to strategic planning

  5. Ability to manage under stress and pressure while maintaining a positive attitude and applying effective work streams

  6. Coaching ability

  7. Disaster management knowledge

  8. High level of understanding in relief administration, program response, program design and project proposal writing

  9. Ability to provide structured and constructive feed-back, as well as being able to receive the same

  10. Language: High level of proficiency in English (written and verbal), Arabic is an advantage

List additional work experience required as a minimum qualification for this position.

  1. Significant proposal writing and budgeting experience

  2. Experience in coordinating/managing field operations. Preferably within MEER

  3. Demonstrates a strong commitment to WV’s vision, mission and core values.

  4. Ability to exhibit exemplary lifestyle as interpreted in specific local cultural contexts, with an open world view.

  5. Responsible steward of resources and assets.

  6. A self-starter with a proven ability to work independently and meet deadlines under pressure.

  7. Ability to promote a team building environment and understands and values diversity and maximizes diversity to achieve organizational goals.

  8. High level of cultural sensitivity and diplomatic skills, and a demonstrated ability to manage cross-cultural dynamics.

  9. Emotional maturity, and physical stamina.

  10. Is able to promote a healthy work environment for self and others whereby a balance is maintained between work and recreation/family.

  11. Ability to adjust to harsh living conditions and work in high tension and high security situations.

  12. Ability to maintain performance expectations in diverse cultural contexts, psychologically stressful environs and physical hardships.

  13. High degree of negotiation and persuasion skills.

  14. A team builder committed to capacity building and the transfer of knowledge.

  15. Must be able and willing and to travel up to 50% of the time including long-term deployment of up to 3 months to a crisis situation.

  16. Mature Christian with commitment to World Vision Core Values and Mission

  17. Statement.

License, registration, or certification required to perform this position:

  1. High level proficiency in English (written and verbal). Arabic and/or French is an advantage

  2. Completed university degree (preferably Master’s) in any relevant professional field. Preferably Social Science, International Relations, Management, Humanitarian Aid and Management

  3. HEAT completed, or to be completed/renewed soon after starting this position

  4. Ability and readiness to travel even on short-notice and to areas with low security and high risk ratings ( in line with WV’s policies and processes)

Work Environment

Include travel & work environment details.

Complete Travel and/or Work Environment statements if applicable.

  • The position requires ability and willingness to travel domestically and internationally up to 50% of the time.

  • Regional Office environment (Local 1), or home based (Local 2), with frequent National Office / Response Office visits. Possible field working environment during deployments