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Regional Humanitarian & Emergencies Affairs Director

*Position location to be determined by home country of successful candidate within the Middle East & Eastern European Region where WVI is registered to operate.

*Position location to be determined by home country of successful candidate within the Middle East & Eastern European Region where WVI is registered to operate.


To provide strategic support to the leadership of field offices for World Vision’s ministry across the region. The Regional Director for Humanitarian and Emergency Affairs (RHEAD) will ensure quality of WV ministry including appropriate structures, standards, staffing and resources available and the applicable policies are in place and correspond to the standards set by the region and the WV partnership.

In emergency responses, the Director provides strategic leadership support in humanitarian responses including: assessment, adoption and implementation of WV engagement with a range of contemporary humanitarian principles or issues such as IHL, conventions, codes of conduct, vulnerable populations, situational and humanitarian analysis, and conflict.

The role will have two primary purposes:

  • Relationship building and external engagement, across a diverse region and partnership, so that RO/NO teams have access to ongoing learning, capacity building, innovation, knowledge, technical skills and resources.

  • facilitate collaboration for innovation and child well-being impact. A central component of the role is to connect NO and RO staff, capacity, programming, needs and innovation based on context similarities and networks, and also to

  • provide strong ministry leadership to a diverse portfolio of functional and sectoral areas.

The focus of the role is both strategy-informed and demand-driven.

The RHEAD supports strategic WASH investments in Middle East & Easter European Region (MEER) and supervises the regional Water, Sanitation and Hygiene (WASH) Advisor. The RHEAD works closely with the Grant Acquisition and Resource Development Director to identify possible strategic WASH funding opportunities and assists field offices to establish and implement contextually appropriate national WASH strategies.



  • Advise and support the Regional Leader (RL) and Senior Director Operations (SDO) in their leadership and engagement on matters related to disaster management, and WASH.

  • Support the RL and National Directors in leading complex humanitarian aid responses.

  • Advise and support the National Offices on all relevant ministry aspects of disaster management and WASH; ensuring that all stakeholders are involved.

  • Facilitate the establishment and functioning of emergency preparedness and inclusive disaster management for all NOs and the Region.

  • Practice servant leadership and be a role model for the staff, team, peers and others.


  • Provide a key leadership role in linking the Global Partnership strategy, Our Promise 2030 with NO strategies mobilizing technical and financial resources to support strategy alignment and realization.

  • Ensure effective resourcing, prioritizing and delivery for key strategic ministry initiatives across the region.

  • Support building the evidence base on effective organizational and ministry practices and foster a culture of learning and evidence base decision making.

  • Ensure cost effectiveness and efficiency in order to increase good stewardship.

  • Support NOs by sourcing and providing guidance about initiatives and opportunities, between National Offices (NOs), Support Offices (SOs), and the Global Centre (GC) (inclusive of the Regional Office).

  • Facilitate the ongoing development and measurement of sectoral and ministry strategies across the region, in close consultation with the Strategy and Ministry Quality team.

  • Contribute to alignment of the Global Partnership strategy, Our Promise 2030 and regional/national work plans ensuring that all ministry areas are integrated and addressed appropriately.

  • Lead the development and implementation of regional work plans in support of and in alignment with the global strategy imperatives and initiatives.

  • Support the National Offices in aligning their strategies, priorities and plans in regards to HEA and WASH with global strategy and contributing to the realization of Our Promise 2030.

Technical Support:

  • Ensure that the regional team collaboratively works with National Offices providing critical guidance and input in all areas of ministry.

  • Contribute to the development of global policies, guidelines and standards and provide leadership in contextualizing and mainstreaming these within the region.

  • Ensure ministry implementation meets the internal- and external standards. Facilitate organizational reflection and organisational support.

  • Leverage technical support for NO’s via TSO where appropriate.

Operational Support:

  • Lead regional HEA annual planning process.

  • Lead and manage the department ensuring effective and efficient services to all the stakeholders.

  • Ensure appropriate technical support to regional and multi country initiatives and programmes/projects.

  • Support National Offices in developing their program designs, systems, policies and procedures for effective delivery of ministry.

  • Support Disaster Management I the Global Center in new initiatives to be implemented within MEER.

Capacity Building:

  • Coordinate assessment, development and implementation of an integrated reginal capacity building plan based on regional HEA priorities and strategies.

  • Provide leadership to global/regional/multi-country capacity building HEA projects/initiatives in alignment with the regional and global capacity building framework and strategies.

  • Maintain the Regional Disaster Management Team (RDMT) and develop capacity development plans for the members.

  • Ensure effective capacity building for the WASH community of practise.

  • Liaise closely with Security and P&C in developing the Staff Care focus of HEA management and staff capacity building in Critical Incident Stress Management.

Knowledge Management:

  • Oversee and supervise the knowledge management components of the HEA Coordinator role and the WASH Advisor role; to ensure appropriate knowledge management is contributing to the effectiveness of the organization.

Quality Assurance/Risk Management:

  • Ensure that NO and RO ministry meets internal- and external quality standards, policies, guidance and priorities.

  • Contribute to regional risk management meetings and ensuring that risks related to disaster management, fragile contexts and WASH are appropriately managed.

  • Support the NDs in addressing performance, compliance and risk relating to human resources and organizational development of NOs in areas related to disaster management.

Relationship Building:

  • Act as a strategic link and connect Regional and National Offices, Support Offices and Global Center for mutual support.

  • Maintain active external networks with all relevant sectors.

  • Represent the Region at appropriate forums and meetings, actively promote awareness and understanding of NO context and ministry priorities and translate strategic insights into appropriate regional approaches.

Facilitate Collaboration:

  • Facilitate and lead the continued development of networks within the region across multiple programming areas and sectors. Act as a broker for the successful development and growth of these networks, with a strong focus on promoting

  • impact and learning within the region.

  • With vision, energy and strong relational skills weave together and lead a diverse group of individuals, groups, and countries in order to improve the flow of ideas, innovation and impact.

  • Leverage external relationships and best-practice models to strengthen innovation and learning within MEER.


  • Work closely with regional team promoting mutual learning, support and accountability.

  • Lead and support Christian activities that enrich and develop mutual growth in Christ.

  • Perform any other tasks assigned by the RL or SDO.


  • Graduate degree qualification and/or Professional qualification in Management.

  • Strong empirical knowledge of Humanitarian Sector including Humanitarian charter, laws and standards.

  • Holistic knowledge of disaster management, risks, resilience and how to programme effectively (improving resilience).

  • A thorough understanding of all areas of HEA minimum standards including Child Rights.

  • Strong strategic, analytical, organizational, creative, facilitation and leadership skills.

  • High level of awareness of global, regional socio-economic and political issues in MEER region.

  • Demonstrated collaboration & team building skills.

  • At least 5 years’ experience in an HEA leadership role.

  • A proven record of developing people in a cross-cultural setting and initiating and implementing organizational change at leadership level.

  • Excellent oral and written English communication skills.

  • Competent in the use of MS office software.

Preferred Skills, Knowledge and Experience:

  • At least 10 years’ experience in Program Management in complex, international organization preferably NGO context.

  • Significant senior level leadership experience in an international environment, preferably in MEER.

  • Understanding of WV vision and mission.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 30% of the time.

  • This role involves the coordination with geographically dispersed HEA teams located in national offices.