Director East Zone, WV Democratic Republic of Congo

International Role - Yes
2+ Years


To provide overall strategic leadership to World Vision’s emergency, resilience & development and advocacy programming in Eastern DRC for the sustained well-being of children, particularly the most vulnerable. Key areas of focus are strategy implementation, external engagement, including positioning and resource acquisition, and staff safety and security. Zonal office 200 staff and Annual budget turnover of $10 million and total portfolio value of $57 million in fiscal year 2019/2020.



  • Promote WV’s Vision, Mission, Core Values and key Partnership Standards and Practices among WV staff and partners.

  • Build a strong Zonal Senior Management Team, providing strategic guidance and building management capacity, synergy, and depth of leadership.

  • Lead and manage the Zonal team in a way that facilitates a high performance culture, open trustworthy relationships and integrity, promote a culture of learning and development, employee engagement and good stewardship of human capital.

  • As member of WVDRC Senior Leadership Team (SLT), actively participate in SLT for decision making, solutions and innovation.

  • Promote leadership style that respects & values diversity in gender & ethnicity in DRC.

  • Ensure excellent standards in the management of the human, financial, capital and technical resources of the organization, which includes inspiring and setting high standards of work and clear performance indicators and accountability to stakeholders.

Strategy Development and Implementation:

  • Lead Zonal implementation of the National Office FY16-20 Strategy.

  • Participate in development of WVDRC FY21-25 Strategy, with focus on ensuring Fragile Context perspectives included.

  • Lead implementation of the Zonal Operational Plan that clearly prioritizes advocacy, recovery and development issues within the Zone while ensuring alignment with the National, SAR Regional and International strategic direction of WVI.

  • Lead in negotiation with donors and Support Offices (SOs) regarding ministry growth within the Zone in coordination and consultation with the National Director.

  • Improve capacity to respond to natural and man-made emergencies, including population movements.

Program Development, Implementation, Monitoring & Reporting:

  • Provide leadership & guidance in annual planning & budgeting for all projects within the Zone.

  • Coordinate development of new project proposals and concept notes in response to funding opportunities as well as ministry priorities within the Zone.

  • Ensure use of best practice and relevant programming approaches in all projects – especially use of Fragile Context Program Approach (FCPA).

  • Oversee development of design document and approval of new program/project start-ups from assessments, designing, implementation and evaluation.

  • Ensure that community members and beneficiaries, especially children, are adequately consulted and involved in program development, implementation and evaluation.

  • Coordinate regular reviews on implementation of all projects within the Zone through monthly, quarterly and annual review meetings to ensure implementation as per approved plans and budgets.

  • Facilitate the signing of MOUs, Field Level and Grant agreements with donors and support offices with WVDRC before any implementation.

  • Ensure that all programs/projects within the Zone are monitored and evaluated in accordance with the LEAP standards or donor-agreed M&E plans.

  • Ensure all agreements with donors and support offices and other stakeholders are adhered to.

  • Coordinate development, review and submission of timely and accurate project and financial reports.

  • Prepare and submit monthly management reports (MMR) to the ND by the 1rst day of the month.

  • Ensure that partnership initiatives such as LEAP 3, CWBO, Horizon, CONCUR and Provision are appropriately implemented within the Zone.

Financial Management:

  • In coordination with the Finance department oversee Zonal compliance with all relevant sections of the Field Financial Manual – FFM (inventory, finances, capital assets and administrative procedures of the Zone to conform to WV standards).

  • Ensure that all projects’ finances in Zone are managed and accounted for in ways that have been agreed upon with the donors and support offices.

  • Ensure that appropriate approval limits are adhered to;

  • Provide overall strategic leadership and initiative for identifying and securing financial resources to support the program work in the Zone.

People Management:

  • Lead in identifying staffing needs, determine skills and qualifications and ensure fast track recruitment and appointment in coordination with P&C for timely program implementation.

  • Define work responsibilities (clear JDs fully signed by all staff) and reporting relationship for staff in the Zone.

  • Ensure implementation and compliance to Partnership Performance Management Standards and Principles, while seeking to implement Performance Management guidelines in the Zone.

  • Identify the capacity gaps in the Zone and develop plans for building the capacity in collaboration with P&C at the Zone and at National level for effective programming.

  • Work with P&C to identify future potential leaders of WVDRC and support the implementation of capacity building plans including leadership development initiatives, coaching and mentoring.

  • Support initiatives for staff care and well-being for both international and local employees.

  • Ensure that all staff in the Zone and project areas attends daily devotions, annual Days of Prayer and Spiritual Retreats as part of staff spiritual nurture.

Risk Mitigation & Management:

  • Ensure that all Zonal projects have MWRAP and coordinate risk based audits with Internal and External auditors as per the WV audit schedule and regulations or as per donor requirements.

  • Coordinate timely management responses to audit reports by respective project managers within the Zone as per audit standards.

  • Follow up with all audited programs and projects to ensure they have developed implementation plan of all audit recommendations that will guarantee implementation of 100% of all the audit recommendations.

  • Lead in identification of risks within the Zone and ways of mitigating against the same.

  • Ensure compliance with WV policies and procedures as well as National and Provincial government regulations.

Networking and Collaboration:

  • Ensure that productive and effective relationships are maintained with relevant Partnership offices including the WV Regional Office, and Support Office entities, as well as relevant stakeholders.

  • Create and maintain relationships with UN agencies, particularly OCHA, UNICEF and HCR + East based bi-lateral Missions (with particular focus on DFID, ECHO.

  • Develop and deepen relationships with FBO and Churches, Government, other INGOs and LNGO.

  • Actively attend UN and INGO forums such as the Heads of Mission meetings and other relevant forums.

  • Ensure WVDRC’s work in the Zone is appropriately highlighted through media, internal WV communications.

  • Work with the Zonal and National Office Advocacy Manager and Director in order to develop and implement appropriate advocacy strategies to raise awareness of and advocate for change in key issues within the Zonal context.

  • Further WV’s position as a key advocate for the well-being and rights of children.

Safety and Security:

  • Maintain, and regularly review security and safety plans and protocols (evacuation plans, SRA etc) and ensure understanding and compliance by all staff and visitors within the Zone.

  • Ensure all new programming and expansion plans are accompanied by a Security Risk assessment.

  • Ensure staff safety by overseeing implementation of all security protocols, orient staff to the management of potential risks related to operation especially in insecure operational areas.

  • Liaise with other international organizations to collect information about the security environment and, where appropriate, discuss joint responses to security threats.


  • Master’s Degree in International Development, Conflict Studies or other relevant degree required.

  • Proficiency in French and English required (essential to have at minimum working level of French language with a willingness to improve). Swahili is an advantage.

  • Minimum of 5 years of progressive leadership experience in an INGO in a Humanitarian or Fragile Context.

Preferred Skills, Knowledge and Experience:

  • An understanding and experience in working within the WV Partnership.

  • Strong commitment to WV’s vision, mission and core values.

  • Mature Christian who models Christian Leadership in dealings with others.

  • Understands and values diversity and maximizes diversity to achieve organizational goals – has the right attitude to value, listen to and build on local capacities.

  • Must be a coach, mentor and team builder committed to talent identification and development.

  • Ability to work effectively under pressure, under extreme conditions and travel at least 40%.

  • Able to promote a Zonal work environment for self and others whereby a balance is maintained between work and life.

  • Excellent collaborator, partnership builder and networker.

  • Excellent communication skills, both verbal and written, as well as negotiation abilities.

  • Well-developed interpersonal skills with the ability to build personal relationships with a wide variety of internal and external stakeholders.

  • Ability to demonstrate strategically thinking.

  • Ability to work well with a team and to build and promote team cohesion.

  • Demonstrated well-developed knowledge and sensitivity of cross-cultural communication and dynamics.

  • Ability to travel and work in remote or hardship areas.

  • Interpersonal relationship skills and willingness to learn.

  • Knowledge of MS Office packages (Ms Word, Power point and Ms Excel).

  • Strong experience in setting up or scaling up multi sectoral relief programmes.

  • Knowledge of SPHERE, LCP and other programming tools.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 40% of the time.

  • Goma is a non-family posting. Exception for family can be granted, to be based in Gisenyi, Rwanda.