Technical Director, Emergency Logistics & Pre-positioning
PURPOSE OF POSITION:
The purpose of this position is to contribute to the overall impact of World Vision International’s disaster response operations by ensuring that WVI has the appropriate logistics and pre-positioning staff, systems, supplies and other capacities in place to respond in a timely, effective and efficient way to all types of disasters.
This position is responsible for leadership of the Emergency Logistics and Pre-positioning team, which in turn manages the Logistics and Supply Chain function in large-scale emergency response, manages WV’s global network of supply depots and potential suppliers, builds logistics surge capacity, maintains relationships key stakeholders within the humanitarian system (NGOs, UN, donors), as well as in the private sector, military and academia, and ensures that the policies and systems needed to manage to deliver these services in an accountable manner are in place.
The Technical Director, Emergency Logistics and Pre-positioning reports to the Global Rapid Response Team (GRRT) Director, working closely with him/her, along with the Global Supply Chain Management team and GRRT Information and Communication Technologies (ICT) team to develop priorities that are in harmony with future global strategy that reflect a coordinated and collaborative response. This requires the position holder to be ready to deploy to Category III-Global responses (the largest and most complex) anywhere in the world.
Response Leadership and Support:
Deploy to large-scale disaster responses on short notice (24-72 hours, for up to 3 months).
Lead the Emergency Logistics function in WV’s large-scale disaster response operations.
Establish the response’s Emergency Logistics department, developing the strategy and establishing the team, systems, processes, facilities, supplies and relationships required to undertake its responsibilities within the response.
Coordinate with other humanitarian organizations and the affected government by building a network of key relationships and representing WV in the Logistics Cluster.
Establish and manage the response’s supply chain system which includes:
Setting up the supply chain management software system and tracking all response equipment and supplies.
Negotiating with goods and services suppliers.
Procurement and airlift/ground transport of items sourced locally or internationally.
Accountable and secure operation of warehouse facilities and their stocks.
Transportation of items to their point of use.
Manage the response’s vehicle fleet, which includes procurement of vehicles, maintenance, movement tracking and training/management of drivers and mechanics.
Provide ongoing logistics, procurement and fleet support to all response operations.
Provide timely, accurate logistics reporting to response management.
Provide remote support to response when not deployed. This includes ensuring deployment of supplies from the pre-positioning network and provide resources and advice.
Develop and oversee execution of cohesive Global Emergency Logistics and Supply Chain strategy that ensures preparedness for large-scale disaster response.
Develop and maintain the team, systems, processes, facilities, and supplies required to implement the strategy.
Key activities include:
Strengthening the global pre-positioning system, which includes 5 warehouses and inventory of approximately $2 million.
Support the development and roll-out of Provision’s disaster response system, the supply chain management software that will be in place by 2019.
Supporting pre-positioning initiatives in National Offices.
Maintaining agreements and relationships with goods and service providers and transporters.
Maintain and update operational manuals and tools.
In collaboration with GSCM, provide necessary leadership, advice and subject matter expertise to support the building of emergency logistics and procurement capability and capacity worldwide.
Building a global network of high-capacity deployable staff for large-scale disaster responses.
Providing subject matter expertise to capacity building activities within Regional Disaster Management Teams (RDMTs) and NOs.
Developing training resources
Foster a culture of constant improvement, monitoring and promoting best practice in all aspects of WV’s emergency logistics and pre-positioning system.
Provide leaders within HEA, GSCM, ROs and NOs with analysis and advice on their logistics capacity as well as best practice, trends and risks in the Emergency Logistics, Pre-positioning (Distribution) and Procurement sector.
Maintain key relationships with UN and private sector entities that facilitate operational effectiveness.
Represent WV in humanitarian logistics forums and institutions, such as the Global Logistics Cluster.
Serve as SME in humanitarian learning events (trainings, webinars), as well as in the development of reports, case studies and other material.
Lead work to position WV as an organization of choice for strategic partnerships among stakeholders within the logistics sector (UN, private sector).
Logistics Team Leadership:
In global responses, line manage teams of 30-50 FTE; during non-deployment manage 2 direct line employees which include day to day management and overall performance management.
Ensure staff have access to capacity building which enable them to perform their roles.
Fill vacant positions in a timely manner.
KNOWLEDGE, SKILLS & ABILITIES:
Ten years’ experience working in emergency logistics and supply chain functional areas (procurement, warehousing, air/sea/land transport, distribution of humanitarian items, pre-positioning, customs clearance, airlift operations management, civ-mil liaison, radio communications, facilities and fleet management).
Minimum experience of 5 years managing emergency logistics operations in rapid onset disasters and situations of armed conflict.
Extensive knowledge and skills in leading and developing integrated emergency logistics and supply chain capability at an organizational level.
Master’s Degree or Graduate Diploma in Business (Supply Chain Management, Project Management, Logistics) or equivalent.
Minimum of 5 years’ experience leading operational teams and managing global staff virtually.
Excellent knowledge of best practice strategic and operational planning, co-ordination and control methodologies.
Strong, proven and visible leadership history with demonstrated ability to implement change through direct and indirect relationships.
Proven ability to collaborate across the organization and operate effectively within a matrix environment by resolving conflict and influencing others.
Experience in building strong collaborative partnerships with internal and external (UN organisations, INGOs, Corporate, Government and Military) stakeholders.
Experience leading the conceptualization, implementation of technology enablers, formulation of business requirements and overseeing the integration of technology solutions into Humanitarian operations or similar.
Have extensive team leadership and virtual team management experience: able to work effectively at different times of the day across worldwide time zones.
Experience working in and leading teams in chaotic, challenging, austere, insecure / high threat and unstable and extreme temperate environments for up to 2 months at a time.
Possess excellent people leadership skills, and experience building high performance teams that are adaptable, focused and results orientated.
Experience designing Business models, identifying and developing value chains, developing new initiatives and leading rapid prototyping.
Experience formulating policy, mandate and strategy. Writing business process and manuals.
Experience managing Supplier Base, contracts and operational Risk.
CAHLM (Certificate in Applied Humanitarian Logistics Management) is a minimum requirement.
CPL (Certified Practising Logistician) or equivalent.
CILT (International Chartered Institute of Logistics and Transport) certified registered.
Registered with IHL (International Humanitarian Logistics association).
National / Federal or INTERPOL Police Clearance Required.
WVI / UNDSS (United Nations Department for safety and Security) or Redr Safety and Security qualified and current - or similar recognized Certified Security Training.
International Driver’s License.
Preferred Skills, Knowledge and Experience:
Experience leading and managing procurement teams with a monthly procurement plan value of USD $3-5 million.
Knowledge and or experience in pharmaceutical supply chain, CivMil (Civilian Military Coordination) liaison and military logistics and expeditionary logistics.
Completed UN WFP (World Food Program) Log Cluster LRT (Logistics Response Training) course or participated as an advisor / trainer.
Excellent working knowledge of contract terms and conditions across Humanitarian and commercial sectors.
Robust relationship building skills with the ability to influence individuals and groups.
Ability to adapt to changing, environments.
Excellent verbal and written communication skills and high attention to detail.
Ability to communicate persuasively and deliver effective presentations to a wide variety of audiences.
Ability to negotiate and influence people, teams and decision makers effectively to obtain desired results.
Strong numerical analysis skills and the ability to articulate clear direction, guidance, conclusions and recommendations.
Ability to handle complex issues and provide recommendations for solutions.
Ability to multitask in a rapidly changing, fast-paced, high tempo, austere and sometimes hostile environment.
Excellent Knowledge and understanding of humanitarian system during emergency response.
Experience working in a Humanitarian leadership capacity.
Experience working in logistics and supply chain area in a senior management operational capacity.
Experience working with military in joint HA/DR (Humanitarian Assistance / Disaster Response) and CivMil operations.
Experience working in IT development teams and leadership working groups.
Experience writing strategy, business cases and proposals, communicating intent.
Experience leading the development of technology solutions and web based content.
The position requires ability and willingness to travel domestically and internationally up to 50% of the time.
Work environment during emergency response operations is often in areas where conflict exists. These operations are conducted in dangerous high threat, high security and hazardous environments. In rapid onset disasters, the emergency is conducted in usually austere, complex and sometimes dangerous conditions.
When not deployed, international travel is required to attend planning, training and preparedness activities globally, this includes special meetings with internal and external stakeholders, staff and teams from workshops through to simulations and special exercises with both internal and external stakeholders.
Travel is required to conduct regional and global oversight duties, team planning meetings and undertake external strategic engagement activities with multilateral, INGO, academic, military and government entities strategic to the emergency logistics and pre-positioning mission.
When not travelling, business is conducted from assigned World Vision Support Office(s), Regional and National Offices or home base. This leadership / management and oversight role requires face to face and mostly virtual management of Logistics and Procurement staff and their functions globally. At times, it will require domestic travel (road and air).