Community Engagement & Social Change Officer - Central WB

13367-13N09090
Nablus
Nablus
16-Jun-19
International Role - No - Only National applicants will be considered.

The purpose of this position is to:

  1. Ensure compliance with and coordinate implementation of child sponsorship operations and standards in cooperation with Zonal Manager.

  2. Support joint implementation with local communities and partner of WV TP by ensuring effective supervision of community officers, strong community engagement and ownership by local stakeholders and partners in the implementation process.

  3. Implement WV life skills programming for adolescents through IMPACT+ and leverage their presence for stronger community engagement, civic activism and sustainable change in the community.

MAJOR RESPONSIBILITIES

% Time

Major Activities

40%

Sponsorship Operations:

Ensure compliance with and coordinate implementation of child sponsorship operations and standards in cooperation with Zonal Manager.

  1. In cooperation with Zonal manager and field coordinators, CESC Coordinator helps design and ensure implementation of the community engagement and sponsorship plan in the area program.

  2. Support meaningful integration of Sponsorship in programming and meaningful participation through integration of sponsorship activities into the core project models as well as CESP plans.

  3. Ensure quality child sponsorship operations through meeting the child sponsorship standards including Transformed field Environment (TFE) and sponsorship 2.0 guidelines.

  4. Work closely with the relevant zonal staff to meet SO expectations and requirements, including management of sponsor queries, gift notifications, community gifts, and all others including sharing meaningful educational materials related to sponsorship to sponsors, RCs and communities.

  5. Ensure effective supervision and strong working relations between CESC officers and child development monitors throughout implementation of sponsorship processes.

  6. Ensure compliance with child protection standards in sponsorship processes, including reporting of incidents in cooperation with CPA coordinator.

40%

Community Engagement & Social Change:

Support joint implementation with local communities and partner of WV TP by ensuring effective supervision of community officers, strong community engagement and ownership by local stakeholders and partners in the implementation process.

  1. Ensure high quality implementation of CESC responsibilities and projects within the zone, in accordance with WV standards and WV’s programme approach

  2. Coordinate with officers to ensure effective and strong collaborative relations with local stakeholders and partners are in place across the Area Programs and act as a liaison between WV and local community across the Area Programs.

  3. Supervise CESC officers assigned to Area Program and ensures successful implementation of local planning processes including annual community engagement and annual planning (CEAP) in alignment with WV’s development programme approach.

  4. Facilitate effective working relationships between CESC officers and local stakeholders including in the design and implementation of micro projects, community GNs and other joint activities.

  5. Ensure effective communication about WV’s identity, mission, vision, core values and our approach to development when engaging with community stakeholders and act accordingly. This includes orientation on child sponsorship messaging integrated with broader community engagement process.

  6. Keep the Zonal Manager and team informed about community priorities, vulnerabilities, vulnerable groups and help the team in mapping and allocating WV resources accordingly in alignment with WV DPA and Leap 3.

  7. Organize learning and sharing events with other partners at the zonal level. Contribute to ongoing reflection and learning within the team to improve programme performance and mutually share learning and experience with other Zonal CESC Officers

  8. Ensure that children are communities are aware of the existence and use of community feedback mechanisms

15%

Adolescent Programming: Implement WV life skills programming for adolescents through IMPACT+ and leverage their presence for stronger community engagement, civic activism and sustainable change in the community.

  1. Coordinate the work of IMPACT+ according to the technical model in close coordination with the relevant NO technical lead.

  2. Where possible, cultivate young leaders and/or outsource to partners through which to implement who can energetically support development of new clubs in order to expand the scope and reduce the implementation burden on CESC to a manageable time of 15%.

  3. As clubs grow in capability, invite clubs and youth onto other community engagement processes and elements of WV’s programme approach.

5%

Other

  1. Assist the Monitoring and communication officers in preparing semi-annual, annual, and end of project reports required by internal, donor, government and interest bodies

  2. Collaborate and respond to monitoring and communications officers to support the monitoring of projects. Contributes to analysis and interpretation of monitoring

  3. Support emergency response as needed.

  4. Attend and participate in WV’s spiritual nurture, as appropriate, and other organizational activities and events.

  5. Be responsible for own security and actively contribute to a positive security culture.

  6. Abide by the security policies and procedures and report any incidents or breaches to line manager and / or security manager.

  7. Perform other duties as assigned by the Line Manager

KNOWLEDGE, SKILLS AND ABILITIES

Minimum education, training and experience requirements to qualify for the position:

.

1. Degree in social science or related subjects to development or relevant years of work experience

List additional work experience required as a minimum qualification for this position.

  1. Previous relevant experience, including at least 3 years of development facilitation in and with communities

  2. Experience with program assessment, design, implementation, monitoring and evaluation processes.

  3. Experience with faith, community based and child focused empowerment programs.

License, registration, or certification required to perform this position:

.

  1. Driving license.

Preferred Skills, Knowledge and Experience:

  1. Strong understanding of community-led development work

  2. Creative and able to apply innovative thinking, partnership building and problem solving skills;

  3. Strong facilitation skills, including catalyzing, connecting, and building the capacity of community groups

  4. Good analytical and writing skills; Basic understanding of design, monitoring, and evaluation

  5. Good interpersonal skills and cross-cultural sensitivity, abilities to work as a team.

  6. Effective in written and oral communication; able to speak and write with a proper standard of English.

  7. Computer literacy; Strong computer skills including Word, Excel, PowerPoint

Work Environment

  • Willingness to be flexible with hours when necessary and able to travel often in the field

CORE CAPABILITIES

Individual Level

Leadership Level

Organisational Level

Achieving quality results & service.

Practising accountability & integrity.

Communicating information effectively.

Thinking clearly, deeply & broadly.

Understanding the Humanitarian Industry.

Practising innovation & change.

Demonstrating Christ-centred life & work.

Learning for growth & development.

Maintaining work/life balance & effectiveness.

Building collaborative relationships.

Practising gender & cultural diversity.

Influencing individuals & groups.

Understanding World Vision’s mission & operations.

WORKING RELATIONSHIPS

Contact

(within WV or outside WV)

Reason for Contact

Frequency of Contact

(Daily, Weekly, Monthly)

Zonal Manager

Approval, Consultation and guidance

Daily

DME / communication Officer (Zonal)

Compliance with LEAP/DM&E standards

Monthly

SRS team

Insure standards are met with quality

Weekly

Technical leads

Technical review/recommendations/staff development

Weekly

CESC Officers

Coordination

Guidance

Daily

Zonal Admin/Procurement

Purchasing/tendering/contracting

As required

Finance

Budgets revision/planning

As required

FREEDOM TO ACT

Decision-making responsibilities this position may have that do not require prior approval.

Routine decisions within scope of work

Decisions related to day to day management of work as per the job responsibilities stated above

Purchasing decisions made within approval limits for this position

Decisions making referred to higher authority or that are controlled by policy.

Decisions which have an impact outside of area of work and/or impact operations

Capital expenditure decisions or purchasing decisions above approval limits for this position

Exceptions to policy decisions or decisions requiring a change to policy.

Decisions requiring input from other departments

The most common way in which this position assign work and how it is reviewed.

This position will have routine meetings with supervisors where verbal instruction and updates are given. In addition, they will do formal written evaluations annually.

Interpersonal Skills

Does this position require the ability to motivate, persuade, or convince others in order to achieve a desired outcomes or success? If so, provide 1-2 typical examples.

1. Problem solving skills

2. Effective Team work

World Vision is committed to the protection of children and vulnerable adults and does not employ staff whose background is not suitable for working with children or vulnerable adults.