World Vision International

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GRRT Human Resource Manager

Job Description

*For World Vision internal applicants only.

*Position location to be determined by home country of successful applicant within a jurisdiction (country or US State) where WVI is registered to operate.


The GRRT HR Manager serves as part of the Disaster Management Global Rapid Response Team, within the Humanitarian Operations Team. The GRRT HR Manager deploys to large-scale emergencies anywhere in the world where World Vision responds directly. The GRRT HR Manager can be deployed to an emergency site within 24-72 hours’ notice for a period of up to 6 months per year. During the emergency deployment, the GRRT HR Manager leads the total P&C functional, including but not limited to recruitment, employment, job evaluation, compensation/benefits, policy interpretation, staff wellbeing and building relationships with other stakeholders.

During periods of non-deployment, the GRRT HR Manager will engage regional and NO P&C leaders in training and capacity building for NDMT/RDMT members, coaching of HR staff in NOs/ROs/GC, supporting talent spotting/management, as well as participate in a variety of H-OPS team deployment reporting/tracking responsibilities, disaster preparedness, networking with external human resource organisations and associations, updating and recommending new HR approaches and policies to effect continual improvements for the Global Rapid Response Team (GRRT), Humanitarian Operations (H-Ops) and GC DM team overall. The GRRT HR Manager also participates in SWB preparedness for the GRRT staff.


P&C Management and Strategic Deployment:

  • Lead response P&C function in a response and operate as P&C Director

  • Participate in Senior Leadership Team meetings and advise Management of P&C related issues such as staffing costs, including wellbeing related activities (Fragile context)

  • Advise Response Director in creating effective organizational structure

  • Coordinate Sector managers with staffing plan, budgeting related to response context and staff care activities.

  • Manage the P&C Department set up, including training and mentoring of key staff in area of HR management relevant to emergency context.

  • P&C Services, Systems and Policies:

  • Manage all P&C related services including set up of recruitment and selection guidelines, performance management, corrective action, employee benefits, etc.

  • Ensure that P&C administrative systems adhering to audit requirements are filed to comply with confidentiality standards.

  • Create/update appropriate WVI and NO policies, procedures, systems and structures to enhance delivery of P&C services/support relevant to the emergency.

  • Coordinate with deployed GRRT and other staff to identify emerging talent and share information with the DM Deployments Manager and Capacity Building Director.

Compensation and Benefits, Employee Relation:

  • Ensure a WV compensation/benefit structure within the parameters of cultural and national limitation to individual needs.

  • Assure job grading system (HAY) is followed.

  • Follow NO salary scale and advice if needed.

Selection and Recruitment Process:

  • Develop deployment/recruitment plan in relation to Response strategy that is transparent, and procedures that are consistent with NO P&C and hiring standards.

  • Ensure workforce matters are managed in a timely manner. Develop with sector managers TOR and JDs relevant to the response.

  • Develop an orientation package/process, for deployed and hired staff relevant and appropriate to the cultural background.

Staff Care:

  • Prepare P&C budget including staffing plan and staff care activities.

  • Develop and review staff well-being policies that ensure effective leave administration and work balance.

  • Provide support on staff care when incidents happen, working with WV staff care team when requested.

  • Ensure WV Staff Care unit is informed about activities and systems are activated.

Representing and Networking:

  • Represent WV in P&C networks UN/INGOs, Cluster meeting and governmental branches related to the Emergency Response.

  • Develop linkage with ‘Like’ organizations to share access to resources and tune with the changing P&C environment, responsibilities and best practices.

Non-Deployment Activities

Post Deployment Support:

  • Coach and mentor P&C capacity in Emergency Response.

  • Coach and mentor P&C staff in ongoing emergency responses.

Preparedness Activities:

  • Collaborate with GC P&C and Regional P&C in building HR capacity in responses.

  • Coach NO/RDMT P&C teams for next generation DM.

  • Work with the DM Capabilities and Effectiveness group to support/develop HR resilience and well-being training packages, and implement strategy for talent spotting in responses.

  • Update new policies and guidelines, monitor trends in relevant international community.

  • Develop/revise HR toolkit.

H-OPs Staff Support and Staff Care:

  • Provide and maintain DM orientation/guidelines package.

  • Conduct onboarding, orientation and introduce staff to Headington and WV Staff Care Unit.

  • Oversee staff support and flag any need for support to line manager.

  • Participate in DM interviewing for H-OPs positions, if required.

  • Track staff deployment time and business travel for staff care and billing purposes.

Other Relevant Activities:

  • Undertake key HR activities/projects resulting from H-Ops/GRRT meetings, Lessons Learned of large scale emergencies, and De-brief meetings.

  • Support and be part of GC P&C global activities as required.

  • Engage in new thinking and learning forums for continuing education with appropriate methodologies relevant to emergency responses.



  • Bachelor/Master degree Human Resources or in relevant field.

  • 3-5 year experience in international Emergency Responses P&C Management.

  • 3 year experience of Human Resources Management in international setting.

  • Ability to work responsively in a fast-paced environment and accomplish multiple tasks simultaneously.

  • Ability to adjust to harsh living conditions.

  • Possess cross-cultural sensitivity, knowledge of and ability to work with people of diverse backgrounds.

  • Effective in written and verbal communication in English (French, Spanish, Portuguese, or Arabic preferred).

  • Preferred:

  • A sound understanding of the Emergency Management System (EMS), emergency response administration, project management and proposal writing.

  • Knowledge of Core Humanitarian Standards and International Codes of Conduct.

  • Knowledge of staffing planning, tracking, and performance management principles.

  • Knowledge, training and experience in peer support.

Work Environment:

  • The position requires ability and willingness to travel domestically and internationally up to 50% of the time, including deployments and meeting/conference/debriefing trips.