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Technical Director, Digital Capabilities

10942-17G21070
21-Aug-18

*Position location to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.

PURPOSE OF POSITION:

At Word Vision, we believe in the rights of all children to live life in all its fullness. Reporting to the global Digital Director, this key role is to be the strategy owner of WVI’s digital fundraising and engagement platforms, including ongoing management and innovation and will directly contribute to growth in income generation. This position is expected to work directly with top digital, marketing, and ICT leaders.

Key responsibilities include:

  • Acting as product owner and strategist for the WV United program

  • Working with digital, marketing, and technology leaders to develop and drive the digital strategy in parallel and in support of Support Office (SO) priorities

  • Working with world leading external experts and specialists within the partnership to programmatically identify and develop digital maturity and capability

  • Develop training programs and workshops to sustainably build digital capability through education and partnership with SOs

  • Play a key role as a leader within the global digital team and senior member of Global Resource Development team to provide leadership and support for the attainment of the Ministry Funding Imperative

Success in this role will see the realization forecast growth goals, equating to global growth in digital reach, interaction, and website conversion, as well as specific project success metrics.

KEY RESPONSIBILITIES:

WV United Product Owner:

  • Lead the overall WV United product strategy and program, including developing the product roadmap, managing stakeholders and program, driving development of end-to-end digital capability across Europe and other global markets, taking

  • the product to scale.

  • WV United platform scaled across EU markets.

  • Establish governance structure for ongoing management.

  • Streamlined digital marketing capabilities developed.

  • Income objectives met.

  • KPIs met

  • Opportunity for adopting in new markets scoped and advanced.

  • Establishing global standards and shared platforms where appropriate.

Digital Capability Development:

  • Work with offices to improve digital capabilities with a view to increase fundraising.

  • Regularly contribute to digital transformation of WV International and the wider partnership as a senior digital leader and specialist.

  • Development and delivery of digital roadmaps requires very close relationships SO and WVI.

  • Contribute to the maintenance and continuous improvement of the performance culture within the global digital team.

Digital Leadership:

  • Regularly contribute to digital transformation of WV International and the wider partnership as a senior digital leader and specialist.

  • Development and delivery of digital roadmaps requires very close relationships SO and WVI.

  • Contribute to the maintenance and continuous improvement of the performance culture within the global digital team.

Vendor and People Management:

  • Management of vendor relationships for key analytic service agencies, including budget management and accountability.

  • Manage up to four contract staff members.

KNOWLEDGE, SKILLS & ABILITIES:

  • 6+ years experience as digital and delivery, including campaign management, with a proven track record of achieving performance outcomes.

  • Extensive digital product owner experience at senior level, specific with track record in problem solving in an agile environment while working with cross functional teams.

  • Experienced digital trainer and facilitator with demonstrable skill in live and virtual settings.

  • Extensive working knowledge of and management of full marketing technology stack.

  • Understanding of the market, customer and business and adept in using data to drive decision making.

  • Experience in operating in agile environment delivering rapid and frequent change to digital assets. Managing portfolios of projects within medium to large organisations.

  • People and performance management of a small to medium size team. Leading change management activities and managing their impact across the business.

  • Experience in vendor management for digital retailing platforms and providers.

  • Strong project management and planning skills.

  • Experienced in agile delivery.

  • Experience in marketing and digital strategy.

  • Excellent oral, written and presentation skills and utilization of these skills for advising/influencing senior level executives and team members.

  • Strong consulting skills, including consultative listening, problem definition, hypothesis generation, data analysis and translation to value.

  • Effective in written and verbal communication in English.

Preferred Skills, Knowledge and Experience:

  • Masters of Business Administration and/or post-graduate degrees in marketing, software engineering or related disciple viewed favorably.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 25% of the time.