Demonstrates World Vision’s core values, vision, mission and Transformational Development/Program integrated ministry model by all staff in the assigned Area.
Build a team of highly committed and competent staff, ensuring cooperation and coordination among relevant staff within the Area.
Mentor, coach and provide opportunities for the professional growth of direct reports
Create a learning environment in which staff within the assigned area regularly reflect, learn from mistakes and use lessons for personal growth and to revise work plans to improve ministry impact.
Ensure that staff understand and follow the WV child protection policy and that awareness-raising on child protection, response and incident reporting is occurring.
Closely coordinate with the Field Security Officer (FSO) to ensure that WV security policies are being adhered to.
Conduct daily meetings with the FSO in order to be updated with the security situation throughout respective province.
Decide if security issues will impact upon WV project activity and act accordingly.
Perform daily assessments, evaluate current procedures, coordinate with project managers and field coordinators and alter current activities as necessary.
Actively support the FSO in his/her role.
Along with the FSO, the Zone Manager will act as general liaison to the local military and police, and attend security coordination meetings with other organizations.
A primary task is to establish and maintain a strong link with the PRT. Along with the FSO and the Security Manager in Erbil, develop a realistic evacuation plan which involves the PRT.
Supervise the activities of the Field Coordinators in conjunction with the FSO.
Project management (Quality implementation)
Coordinate with program, finance and administration staff to ensure operational systems are in place to support field activities
Ensure that the program systems and staff are working to achieve the project goals and objectives and that the project is maintaining World Vision and donor accountability standards.
Ensuring appropriate structures, internal and external standards, staffing, resources and policies as well as all grant requirements are adhered to.
Ensure that day-to-day administrative support for the program is in place.
Ensure clear understanding of project assumptions by all partners to aim at effective and timely achievement of project goals, outcomes and outputs.
Ensure quality of implementation including appropriate structures, internal and external standards, staffing, resources and policies.
Ensure high standards of stewardship and accountability for all resources. Work with the Finance Officers, Administration Officer and other departments to build a strong internal control environment, ensuring compliance with WV financial policies and procedures and promoting a culture of transparency and accountability. Review and approve expenditures and contract according to assigned levels of authority.
Manage and monitor all funding commitments, spending against budget and financial reporting on the program
Provide strategic direction and support to Project officers/ Managers and other staff under the position.
Manage and mitigate any risks within the Program that could have financial, HR or Legal consequences or negatively impact ministry or World Vision reputation.
Liaison and Networking
Establish and maintain liaison with local counterparts and partner agents (including steps to build open and working relationship with partners who represent the beneficiaries whom WV is serving.)
Create an enabling environment for dialogue, information sharing, partnerships and, and cooperation between Community Based Organizations (CBO)s, Government structures and target communities when delivering project interventions
Represent World Vision in the local coordination forums and liaise with Government officials and donors, UN-bodies and other partners wherever appropriate and required.
In conjunction with other stake holders, effectively advocate for changes standards, policies and legislations based on insights and demands from targeted communities.
Effectively represent WVI KRI operations and mission when accompanying visitors, e.g. donor and/or Government representatives, journalists and other delegations to project sites
Conduct daily coordination meetings with the heads of departments. This can be done individually or collectively and will be held in the Zone Manager office. This will be conducted remotely, as necessary.
Act as the point of contact for all liaisons to the relevant local governmental offices and local officials and ensure their agreement and cooperation in the completion of our program goals. Notes of each meeting will be maintained.
Maintain close coordination with the Head of Operations, relevant Program Officers and Project Managers in Erbil. Travel to Erbil for coordination meetings with the Operations and Programs, and support departments.
Maintain bi-weekly/monthly operational reports to the Head of Operations
Ensure accurate quality narrative and financial reports are submitted in a timely manner and according to donor requirements.
Work closely with Senior Program Officer in ensuring that all reports meet donor requirements.
Reports directly to Operations Manager to remain accountable for the program’s success.
Responsible for zonal support budget.
Ensure that financial policies and procedures handed down from the main office are implemented and followed.
Liaising with the finance department to create budgets and spending projections for the Zonal office.
Signing authority for purchase requisitions as per WV Syria Response LoA.
Monitoring and Evaluation:
Track the performance of the project activities and outputs against expected results and adjust implementation processes to ensure the project is progressing towards the intended outcomes
Analyze the impact of program and promote learning by documentation of best-practices. Use this information to support decision-making processes.
Track program progress, programs’ expenditure against approved budgets, anticipate any deviations and recommend and take action on relevant and required adjustments.
Closely supervise the administration assistants paying special attention to:
The coordination of field travel for zonal staff
Capacity building of the admin assistants specifically in record keeping,
Perform space and needs assessments on a regular basis, and requisition or construct new office space as necessary.
Oversee the day-today functions of offices of national and international staff members
Oversee the running of the national and international team houses
Create and disseminate programmatic and local office policies to all staff and ensure that such policies and procedures are followed.
Create and maintain detailed records as to the use of WV generators.
Decide on the daily timings that the generators will be used both in the office and the team house. Ensure that good maintenance of these assets are regular and of a high standard.
Closely supervise the logistics team paying special attention to:
The procurement process.
Managing the record keeping of the logistics cell.
Ensure that close coordination is kept with the procurement focal point in Erbil.
Regularly liaise with the SCM on logistic needs for the zonal offices.
Coordinate with SCM about special requirements for storage and transportation of sensitive project items such as seeds and medicines.
Negotiate all relevant contracts with local providers and communities
Coordinate the distribution of WV assets; especially the transportation pool.
Negotiate and efficiently manage vehicle rental contracts with providers in the area.