National Director, Jerusalem West Bank Gaza

International Role - Yes
2+ Years


To provide overall strategic and operational leadership for World Vision Jerusalem, West Bank and Gaza (JWG). To strategically lead, develop and direct the implementation of all aspects of World Vision’s ministry, aligned with World Vision’s news global Strategy, OurPromise2030, in advocacy, development and relief/emergency- as an effective and responsible member of the World Vision Partnership in line with Twin Citizenship principles: making a commitment to honour both the work of Jerusalem West Bank Gaza by recognizing local/national interest and by building unity for the greater good of the global World Vision organisation (also known as “The World Vision Partnership”).

To ensure high ministry quality and high impact in the field; be accountable for all of aspects of World Vision’s work in Jerusalem West Bank Gaza and ensure proper financial management, risk management, audit compliance, and security. Additionally, to ensure that World Vision’s ministry is directly contributing to the sustained Well-Being of Children and the fulfilment of their rights within families and communities. To represent World Vision to all media, donors, project partners and other World Vision offices and divisions, local government, church representatives and non-governmental organizations serving according to given Power of Attorney.


Strategic and Operational Leadership:

  • Provide overall leadership, encouragement and support to the Jerusalem West Bank and Gaza (JWG) National Office, in line with World Vision’s Vision, Mission, Core Values, strategic priorities and imperatives;

  • Develop and implement National Office strategy (aligned with the World Vision Partnership Strategy, Our Promise 2030) and annual operating plan with clear, realistic and measurable targets;

  • Identify resources needed to implement the National Office Strategy, and coordinate with the rest of the World Vision Partnership to ensure these resources are allocated to the Jerusalem West Bank and Gaza National Office;

  • Promote key World Vision organisational and Partnership policies, operating standards and practices among staff and partners and ensure that these are applied comprehensively as the foundation of National Office operations and work;

  • Work closely with the Chair to convene quarterly meetings and engage the JWG Amuta Board and Advisory Council in accordance with World Vision Partnership policies and practices for good and effective governance of the National Office, and assure effective compliance with statutory reporting requirements, and applicable World Vision International policies in all areas of operations;

  • Lead and manage the Jerusalem West Bank and Gaza National Office team to facilitate a high performance culture, open trustworthy relationships and integrity; Promote a culture of learning and development, employee engagement and good stewardship of human capital in the office; Build sustainability through effective organisational succession planning;

  • Model a high standard of Christian maturity and integrity as an example to staff in leadership, ministry, personal lifestyle and work relationships, and provide overall spiritual leadership and guidance to staff;

  • Promote and model a high level of transparency, integrity and zero tolerance to fraud;

  • Ensure that Jerusalem West Bank and Gaza National Office leadership staff are capable of working in interfaith contexts and are familiar with World Vision’s commitments and policies in such contexts.

Performance Management & Accountabilities:

  • Ensure implementation and compliance to Partnership policies, performance management standards, principles, protocols and best practices, while seeking to implement performance management guidelines on reasonable level;

  • Ensure excellent standards in managing the human, financial, capital and technical resources of the organization, which also includes inspiring and maintaining high standards of work and clear accountability to stakeholders;

  • Ensure business continuity through an integrated risk management approach, including security, financial, operational and reputation risks by developing contingency plans and scenarios, and implementing standards for monitoring, escalating, responding to and managing incidents; and take ownership of the action plans;

  • Ensure effective and efficient organizational practices that result in successful financial and operational audit ratings, and ensure execution of action plans to resolve audit findings in an agreed and timely manner and undertake appropriate reporting of audit results and actions;

  • Ensure high ministry quality in the pursuit of Child Well Being impact, with the National Office achieving planned annual targets at all stages of the LEAP 3 (Learning Through Evaluation with Accountability & Planning) cycle on a sustainable basis;

  • Ensure the continued development of technical approaches and establishment of national level programs; and that adequate resources are acquired and managed to meet and enable quality program implementation; strengthen evidence-based programming and enable staff to use evidence to improve decision-making;

  • Ensure accountability for the implementation of effective ministry to all key stakeholders. Ensure a relevant, timely and accurate flow of management and operational reports according to program objectives and standards and to meet reporting standards of donors and international partners, Regional and Partnership Offices (as specified in the Covenant of Partnership) and local partners;

  • Promote a culture that is consistent with World Vision’s Core Values, encourages adherence to good internal controls practices and ensuring at the same time the highest standards of quality and compliance with World Vision policies and international standards for emergency response, disaster mitigation, rehabilitation and development;

  • Ensure the National Office complies to all local laws, protocols and standards and remains in good standing in the local community; represent World Vision in courts if required; and ensure and oversee proper mechanisms for Child Protection and other World Vision standards and principles implementation;

  • Ensure office profile management and positioning, security function planning and implementation to ensure staff and organizational safety and security.

External Engagement & Advocacy:

  • Represent World Vision and effectively manage the profile of World Vision Jerusalem West Bank and Gaza and relationships with the Government of Israel, Coordinator of Government Activities in the Territories (COGAT), the governing authorities in the West Bank and Gaza;

  • Manage relations with AIDA (Association of International Development Agencies) and the international community cooperating on areas of common interests while maintaining operational independence;

  • Build World Vision’s profile with relevant Government Ministries and local Governorates, donor and UN agencies, churches and local media; Position World Vision Jerusalem West Bank and Gaza as a partner of choice with key donor agencies;

  • Actively participate as a member of the UN Humanitarian Country Team and ensure strong representation on the UN Advocacy Sub Committee;

  • Strengthen awareness of World Vision’s s programmes both within and external to the World Vision Partnership;

  • Provide leadership and support to World Vision Partnership international advocacy initiatives and campaigns, including “It takes a world to end violence against children”, World Vision’s global communications campaign.

  • Review and approve all World Vision media statements regarding Israel and Palestine Act as spokesperson of World Vision with the media;

  • Take a leading role in supporting the World Vision Partnership to resolve and manage and media crisis regarding World Vision’s engagement in Israel and Palestine.

Documentation and Reporting:

  • Participate in World Vision Middle East and Eastern European (MEERO) regional leadership meetings and provide monthly reports on a timely basis to Regional Leadership on national office highlights and top issues;

  • Report to World Vision internal and external stakeholders on a regular basis; participate in relevant strategic and operational coordination forums and meetings (both internal and external);

  • Visit Jerusalem West Bank and Gaza field operations locations regularly, to assess the ministry progress and encourage staff, and to provide progress reports to the World Vision Middle East and Eastern European Regional Leadership;

  • Ensure that all Jerusalem West Bank and Gaza National Office operational records are maintained and retained securely;

  • Other responsibilities may be added or removed as the situation requires.



  • University degree or qualification in a relevant subject with a focus on leadership, management, project management or other relevant skills;

  • At least 10 years proven leadership and operational experience with International NGOs / UN;

  • Proven work experience in dynamic conflict zones;

  • Ability to analyse complex political contexts;

  • Proven visionary and strategic thinking, combined with the ability to analyse critical issues and develop discerning conclusions;

  • Ability to work under pressure and make key decisions that impact the safety and wellbeing of WV staff;

  • Good knowledge of finance, financial management and internal controls;

  • A mature Christian with sound values;

  • Experience working as a Christian in a predominantly Muslim context;

  • Understanding and experience of Arabic culture and values;

  • Experience in managing integrated Relief/Development and Advocacy programs;

  • Proven experience in overseeing large Government grants, major private donors and/or complex multi sectorial operations;

  • Strong team building and coaching experience, especially in leading organisational and cultural change;

  • World Vision international experience;

  • Politically astute and well developed diplomatic skills (dealing with host government, state and non-state armed actors, donors and staff and WV Partnership);

  • Proven skills in negotiation and ability to handle multiple demands from many stakeholders (networking);

  • Must be a collaborator and team builder committed to the transfer of knowledge;

  • Strong commitment to WV’s vision, mission and core values;

  • Responsible steward of resources and assets;

  • Innovator and courageous, calculated risk taker;

  • Fluent in English (written and oral) is required, knowledge of Arabic is an added advantage;

  • Experience and/ or clear understanding of National Board governance and development process

  • Previous National Director Experience;

  • Exposure to conflict and post-conflict contexts as well as interfaith dialogue.


  • Strong communication skills (oral and written) with ability to express ideas and concepts clearly and persuasively with senior internal and external stakeholders;

  • Personal integrity and commitment to faithful stewardship and accountability;

  • Understands and values diversity and maximizes diversity to achieve organizational goals;

  • Must have knowledge of basic computer software such as MS Office and Lotus Notes;

  • Experience in the Middle East.