World Vision International

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Receptionist/ Security guard

Job Description

Position Title: Receptionist/ Security guard


The purpose of the position is to provide front-line office services and wide range of support for World Vision Lebanon administration department and National Office staff

Major Responsibilities:

Perform front Desk Tasks

  • Receive and greet visitors in a professional manner and notify the relevant employee and provide them with first assistance.

  • Monitor and authorize entrance and departure of employees, visitors, and other persons.

  • Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons

  • Receive and sort mail and deliveries.

  • Ensure that the reception area is kept neat and tidy, so as to maintain a good image of the organization.

  • Handle and transfer all incoming calls, insuring that calls are answered effectively.

  • Perform other reception duties such as filing, photocopying.

  • Prevents losses and damage by reporting irregularities; informing violators of policy and procedures; restraining trespassers.

  • Secure all exits, doors and windows after end of operations

  • Check surveillance cameras periodically to identify distractions or unlawful acts.

  • Investigate people for suspicious activity or possessions.

  • Respond to alarms by investigating and assessing the situation.

  • Provide assistance to people in need

General office duties

  • Responsible of own security and actively contribute to a positive security culture.

  • Abide by the security policies and procedures and report any incidents or breaches to line manager and / or security manager.

  • Maintains organization's stability and reputation by complying with legal requirements.

  • Contributes to team effort by accomplishing related results as needed.

  • Perform other duties as assigned by the Line Manager.

Perform other duties as required

  • Prepare outgoing mail for pick-up or courier.

  • Organize courier deliveries.

  • Update the tracking sheet.

  • Other duties as assigned by the supervisor.


Diploma in a field related to administration and secretarial support services and security OR relevant experience

Experience:2 years' experience in a similar related job

Knowledge & Skills:

  • Good commands of written and spoken Arabic, some knowledge of English language

  • Good interpersonal and written and oral communication skills.

  • Good organizational skills; ability to manage and prioritize tasks.