Compliance Manager

International Role - Yes
1-2 Years


This position will be the focal point and technical lead for compliance in the World Vision Syria country program. It will be responsible to ensure that WV projects in Syria are delivered in compliance with donor regulations, and external (Governmental) laws and regulations and in line with WV internal policies and procedures.

The Compliance Manager will manage Compliance Officer/s in other locations in the Syria country office, overseeing their work and tasking them as required. The Compliance Manager will also undertake checks and reviews of documentation and processes, strengthen and (where necessary) design systems to ensure compliance; provide expert advice on donor and World Vision requirements and regulations to World Vision staff and partner organisations; support contract and sub-grant reviews with partner organisations; and help to build staff and partner capacity around contractual and donor requirements.

Country/grant specific content

The position will be based in Amman, Jordan with significant travel to Turkey and potentially other areas of Syria as allowable under World Vision’s stringent safety and security regulations.


  • Act as Technical Lead and Focal Point for Compliance in the Syria country program.

  • Provide support to WV and partner staff to ensure compliance with donor requirements.

  • In designated geographic / thematic area, lead on analysis of risk and development / strengthening of related mitigation activities.

  • Support to investigation and incident management.

  • Follow up on Risk & Compliance tools, such as Compliance Action Plan (CAP), Risk Register (RR).

  • Provide training and other capacity building initiatives.


  • Experience working in a humanitarian or NGO environment plus an international development/business/finance undergraduate or post graduate degree, or a degree in another relevant field.

  • Minimum 5 years of experience in Grants Compliance or Grant Project Management or Grants Finance, including experience of working with either ECHO, GAC or other similar donors.

  • Experience managing staff.

  • Experience of working with partner organisations, and related understanding of sub-granting mechanism and contractual obligations.

  • Excellent communication, interpersonal, representation and negotiation skills.

  • Excellent analytical and writing (English) skills.

  • Sound planning, time management and administrative skills.

  • Ability to work under pressure, in a team, and for long hours if required.

  • Excellent computer skills with proficiency in Microsoft Word, Excel, PPT and DB Software.

  • Excellent written & spoken English.

  • Arabic is an advantage.


  • Experience or understanding of audit function in humanitarian/development field is desirable.

  • Remote management experience (of staff in other locations) is preferred.

  • Experience in working in culturally diverse setting.

  • Experience in working in Humanitarian and/or development.

  • Proven track record of coaching and capacity building.

  • Experience of working on the Syria crisis.

Work Environment/Travel:

  • Be prepared to travel to implementation sites and regional, global meetings as required.