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Community Mobilisation Team Leader


Position Title: Community Mobilisation Team Leader


The EU project on “Sustainable Food Security for refugees through environmentally responsible Solid Waste Management (SWM)” requires significant engagement with beneficiaries on the proposed interventions inside Azraq refugee camp. Extensive community mobilization and advocacy is needed not just with volunteers but with all refugees living in the camps in order to change current behavior on solid waste management that would enable the smooth implementation of the Green Centre. The Community Mobilisation Team Leader, will supervise the Community Mobilisers in coordination with the Behavior Change Communication Specialist, in supporting the Project Team and the project implementing partner to ensure the successful implementation of the Solid Waste Management project through:

  • Implementation of the community mobilisation activities as part of the behaviour change communication (BCC) strategy and advocacy tools for project activities, particularly sustainable SWM practices at household level and hygiene promotion;

  • Support the implementation of participatory BCC planning, monitoring and evaluation of community mobilisation in coordination with project team and BCC Specialist;

  • Supervise and mentor the Community mobilisers and camp block captains by sharing and conducting training materials for Community Mobilisation;

  • Coordinate with Azraq camp partner on community mobilisation activities and branding;

  • Support the production of community mobilisation training materials and guidelines to encourage positive behaviour change in SWM practices;

  • Other duties will be assigned after the baseline survey is completed and the behaviour change communication strategy is finalised;

  • The position requires ability and willingness to work in Azraq Refugee Camp.

Major Responsibilities:

Community Mobilisation and Documentation

  1. To assist the BCC Specialist and EU PM in implementing BCC strategy through community mobilisation on environmentally sustainable SWM practices

  2. To help prepare the community mobilisation plan on environmentally sustainable SWM practices in collaboration with PM, Azraq camp mobilisation team and project partners.

  3. To monitor and document the impact of community mobilisation activities on environmentally sustainable SWM by analysing the feedback from beneficiaries, partners and other stakeholders.

Advocacy and Communication

  1. To advocate to beneficiaries and stakeholders to recycle and separate waste at household level

  2. To raise awareness on the importance of SWM behaviour changes and promotion of environmentally sustainable SWM

Project Management

  1. To plan, manage and monitor all activities related to Community Mobilisation of the EU project in coordination with the EU PM and in line with the behaviour change communication strategy

  2. To manage the Community Mobilisers’ activities in the project

  3. Lead community mobilization team and provide them with required technical/operational support


University degree in Environmental Health, Communication or Social Development and relevant fields


Minimum 2 years of experience in developing strategies and conducting community mobilisation activities

Knowledge & Skills:

  • Community Led Total Sanitation (CLTS) knowledge & skills

  • Participatory Hygiene and Sanitation Transformation (PHAST) Solid waste management, Recycling

  • Excellent English Communication skills (oral and written)

  • Excellent writing skills in Arabic

  • Ability to develop reports, plans and community mobilisation strategies, tools and IEC materials

  • Ability to update/ revise team implementation plans

  • Ability to document success stories, gather quotes from refugees and lessons learned in photos and videos

  • Thorough knowledge of MS office and Lotus Notes

  • Knowledge of and adherence to the Red Cross and NGO Code of Conduct, understands other international development guidelines

  • Ability to maintain performance expectations in diverse cultural contexts, psychologically stressful environments and physical hardship conditions with limited resources

  • Cross-cultural sensitivity, flexible world view, emotional maturity and physical stamina

  • Commitment to World Vision Core values and mission statement

  • Ability to exhibit exemplary lifestyle as interpreted in specific local culture context

  • Agreement with World Visions Christian ethos

  • Experience in emergency responses