Position Title: Operations Assistant
PURPOSE OF POSITION:
To provide a wide range of administrative support services to the Operations team. To maintain efficient administration systems and procedures, with particular emphasis on filing and tracking of documentation.
Provide administrative and secretarial support to the Operations Department.
Develop, set up, and document office secretarial systems related to: filing of documents, records management, communications (telephone, fax, and correspondence), supplies management, and basic office services for the operations department.
Receive, screen, and process mail, fax, and other incoming and outgoing communications: ensuring that confidential matters are handled properly.
Assist the operations department managers in preparing documentation, orders, letters, etc.
Provide verbal and written translation services clients as needed.
Ensure all documentation is appropriately field according to WV standards.
Ensure that stationary are ordered on a timely basis and are available at all times.
Ensure that office supplies are ordered and available always.
Ensure that printer cartridges, fax rolls/ cartridges and photocopier toners are available always in cooperation with the IT assistant.
Liaise with the procurement department to track and follow up on procurement requirements for the operations department.
Perform any other relevant duties as required by the operations manager or his designate.
Education:Diploma in business administration or any related field
Experience:2 to 4 years experience in related field
Knowledge & Skills:
Analytical and problem-solving orientation, good interpersonal skills
Detail orientation skills
Prioritization and time management
Demonstration of courage in the face of challenges
Commitment to learning for transformation
Ability to maintain balance and effectiveness
Must have computer aptitude and word processing skills
Effective in written and oral communication in Arabic and English languages
Full understanding of the vision, mission, and core values of WVI
Core Capabilities: Achieving quality results and service Practicing accountability and integrity Communicating information effectively Thinking clearly, deeply and broadly Understanding the Humanitarian industry Understanding WV’s mission & operations Practicing continuous innovation & creativity Learning for growth and development Maintaining work/life balance Building collaborative relationships Practicing gender & cultural diversity Influencing individuals & groups