World Vision International

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Syria Program Manager

Job Description

*Accompanied (Spouse only).


World Vision International’s Whole of Syria Office is seeking a qualified and highly motivated individual to proactively drive the expansion and quality implementation of World Vision’s humanitarian response to the situation in Syria.

Under the direction of the Whole of Syria Team Leader / Director, the Syria Program Manager will serve as the Programme Department’s lead program design focal point – responsible for directly supporting ‘hub-level’ programme priorities while keeping a close eye on Syria-wide dynamics and sensitivities. S/He will directly support Programmes staff at hub-level, collaborate with all other World Vision departments (Operations, Finance, Human Resources, Support Services, etc), liaise internally with the World Vision Partnership and with external stakeholders, and ensure all World Vision’s programmes and proposals maintain high standards, in line with World Vision and international standards.


Program Design, Monitoring, and Quality Assurance:

  • Lead on the design and development and submissions of proposals to donors in line with WV Syria strategy.

  • Review all proposals before submission for quality, consistency, clarity, and strategy alignment.

  • Conduct program design workshops during proposal process.

  • Ensure the input from various WV departments for comprehensive programme design.

  • Lead concept generation meetings and progress review meetings.

  • Oversee grants management processes for quality assurance.

Donor coordination:

  • Lead on pre-positioning with selected key donors for strategy and proposal alignment.

  • Serve as donor focal point on funded grants.

  • Coordinate with SO offices and Global Center for proposal and strategy development.

  • Monitor implementation of the grant and compile reports back to donor and SO.


  • Potential recruitment, management and capacity building of Whole of Syria-level Senior Program Officer(s).

  • Build capacity of program staff through internal and external opportunities, and regular mentoring.

  • Serve as OIC in absence of WOS TL / Director, upon request.

Additional Support to PDQA:

Design, Monitoring & Evaluation (DME):

  • Support the implementation of the programme monitoring system including external and internal reporting.

  • Assist DME team to plan, implement, analyse and share findings from assessments and programme monitoring.


  • Support the strengthening of the contextual design and implementation of accountability mechanisms for programs in Syria, ensuring that the design of programmes takes local capacities into account, builds on them and maximizes community participation.

  • Assist with the development and support the implementation of community consultation and information provision mechanisms.

  • Integrate data from complaints and feedback mechanisms into internal and external reporting.

  • Ensure reporting and programming meets WV minimum quality standards and supports improvement, reflection and learning (includes RTE and Lessons Learned events).

Information Management:

  • Support IM officer to maintain response IM system.

  • Compile and analyse relevant information to inform programme design, programme management, operational improvement and promote learning.

Additional WV Responsibilities:


  • Represent WV internally and externally with SNGO, INGO, UN and donors, and proactively engage in WOS level coordination meetings as appropriate.

  • Safety and Security Responsibilities:

  • Responsible of own security and actively contribute to a positive security culture.

  • Abide by the security policies and procedures and report any incidents or breaches to line manager and / or security manager.



  • Masters Degree in relevant area (Int’l Development, Humanities, Social Work, Business Administration, etc) or Bachelor's degree with equivalent work experience (4 years).

  • Experience designing / implementing humanitarian programs in Syria.

  • Understanding of the Whole of Syria coordination structure and systems, and a good grasp of the broader aid architecture.

  • Strong writing skills with a focus on clarity, brevity and research.

  • Monitoring and evaluation knowledge.

  • Public speaking and meeting facilitation skills.

  • Technically conversant in either Education, Child Protection, WASH, Renewable Energy, Youth Empowerment, or Gender Equality.

  • Excellent knowledge of MS Office, Google Platforms.

  • Strong planning and time management skills.

  • Design experience with communication materials.

  • Work collaboratively with team members when assigned to work as part of a team.

  • Work experience in international relief and development in various geographical areas, or extensive experience in one area; totaling 4-7 years.

  • Prior staff management experience.

  • Direct work experience acquiring and/or managing grants from UN, Private or Government agencies, institutional foundations or major individuals preferred.

  • Proven proposal writing experience leading successful proposal of various sizes and scopes.

  • Experience in program development and management, Nonprofit fundraising and/or donor relations.


  • Arabic language skills.

  • Knowledge of Syrian Crisis.

  • Work experience in the Middle East.