Position title: Information Management Officer (pending donor approval)
World Vision’s One Syria Response, managed from Jordan, oversees programming for conflict-affected Syrian children and their families inside Syria and throughout Jordan and Turkey. The Information Management Officer’s (IMO) primary role will be to support the information management requirements of cash programming for the Syria Response, including data verification and cleaning. The IMO will provide support to the IM system across the Syria response countries (Syria, Jordan and Turkey), including maintenance of monthly beneficiary reach and indicator dashboards using PowerBI, development of digital data collection tools, conducting data cleaning and analysis and ensuring data protection standards are met at all times. In addition, the IMO holds a vital role in supporting the integration and migration of Syria Response data into World Vision’s global information system, Horizon.
Data Management and Monitoring Support
Responsible for all data management for a large cash transfer project, including ensuring data is verified and cleaned checking for duplicate or erroneous entries, ensuring accuracy of numerical and qualitative data and fixing problems and inaccuracies as needed
On-site and post-distribution monitoring dashboards are maintained for all cash distributions
Provides day to day support to implementing partners, ensuring data is accurately collected at the field level
Coordinates with third parties providing data management services in relation to cash distribution
Ensures ethical principles related to IM are respected including principles of informed consent and data protection.
Data collection and analysis
Supports the design of quality digital tools for entering, compiling and analysing data using appropriate software (includes coding)
Develops tailored indicator tracking tables for projects in Jordan, Syria and turkey for project and MEAL teams to input monthly monitoring data
Provides training to WV and partner staff on correct use of the tools
Supports wider Syria Response MEAL and PDQ teams with basic data analysis
Reports any data quality issues to Information Management Coordinator
Supports the IM Coordinator to centralise and organise Syria Response programme data and tools.
Maintains monthly beneficiary reach reporting through timely update of PowerBI dashboards for all Syria Response countries.
Maintains monthly indicator tracking table (ITT) reporting through timely update of PowerBI dashboards for all Syria Response countries.
Supports the migration of project data into World Vision’s global information management and reporting system, Horizon for all projects.
Supports Information Management Coordinator in meeting all global centre reporting requirements.
Attends and contributes to MEAL team, project team and partner meetings as required
Minimum of 2 years of experience in the field of information management in a humanitarian context.
Thorough knowledge of xls file management and coding and other data management and visualisation software, including PowerBI
Experience in designing and managing tools for entering, compiling and pre-analysing quantitative data
Strong project planning, organizational, interpersonal and communication skills
Bachelor degree in Software Engineering, Information Technology, Data Analysis, Information Management or any other relevant field of study
Previous working experience in INGOs.
Good understanding on database management and data structures
Experience with CommCare and Smap/ ODK preferred
Fluency in Arabic and English (spoken and written) is required