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Response Security and Analysis Manager



The purpose of the Response Security and Analysis Manager – Northern and Southern Syria - position is to lead development and support towards contextual and programmatic security for Syria Country Office-wide security of operational activities. This role is instrumental in conflict crisis and security program development, continuity and enhancing security capacity in analyzing change in the context for continuous operational activities’ control. The candidate will work with a wide range of stakeholders across multiple functions within the Response in support of key projects and will be responsible for conducting analysis that ensures end-to-end security capability and operational delivery to the

field. The role as security plays a key part in shaping and influencing areas of tactical risk and readiness while also providing the interface between the Office of Corporate Security – Analysis Unit and the wider humanitarian security management and analysis community.


Knowledge Management:

  • Provide thought leadership and monitor developments in security and analysis knowledge areas as well as thematic issues in areas such as humanitarian security development, conflict profile indicators, situational analysis, context and programs’ security monitoring.

  • Humanitarian and Civil-Military issues for management.

  • Develop and maintain an analysis knowledge base via operations room modality and oversee action research for security practice areas to support decision-making process and build best field and security practice awareness.

Operational Support:

  • Produce and cascade high quality knowledge products and analysis profiles to enhance awareness and operational ability via operations room modality. Advise on research methods and analytic methodologies. Work with Response Security and/or Field Officer, in addition to Operations staff on information gathering and collecting process to create interface with OCS – Analysis Unit on key analytical products that help in building contextual trend and triggers for operational resources.

  • Develop and conduct analysis process in the field of security of operations and identify opportunities for making them more effective and streamlined for end users. Lead the operational field research, information collection. Support technical guidance in CIV-MIL-POL including coordination and decision making support using HISS-CAM tool. Information development and support on profile management and security information for actors – states and no states – as well potential parties in humanitarians’ response.

Research and Analysis:

  • Conduct qualitative and quantitative analysis to identify emerging organizational security needs and assumptions approach process within the changing humanitarian landscape. Provide the security analysis support and consult on the area (North and South Areas) organizational response on direction, development and implementation of critical solutions.

  • Ensure security policies and best field practices are informed by research and are in alignment with organizational standards, legal considerations and international best practice. Oversee the application of acquired learning, research findings and technological advancements to the area level strategy.

Technical Support:

  • Provide technical and management of key analysis process to be included in the Core Security Requirements (Shepherd) and Travel Tracker to Security Director Syria Response (SDSR), OCS – Ops & Analysis Unit and other departments.

  • Provide operational analysis support and oversight of incident case management and provision of after action reviews/lessons learned exercises and security investigations for complex and serious cases within the area response management as “community of practices”.

Operational Improvement:

  • Lead the production of conflict and operational security indicators with trends and triggers across the areas’ response for continuous improvement and prioritization. Developing and designing the operational model. Execute and implement effective management reporting on security and analysis metrics.

  • Support incident management on scenarios’ assumptions and programs continuity providing impact analyses to accurately define critical time-sensitive security activities and assist the design, development, and documentation of work area continuity, sustainability and/or recovery plans.

Quality Assurance:

  • Work with areas and operations managers on the technical coordination groups to ensure that security mitigation, crisis and recovery solutions are in place and tested. Coordinate the operational area recovery planning. Develop with the SDSR, and propose for planning the risk-based security exercises to test readiness and level of performances.

  • Analyze and provide measurement in efficacy of risk mitigation measures and provide benchmark data within managed area as a baseline for process and operational response improvement.

Internal Liaison & Co-ordination:

  • Promote internal security and analysis knowledge transfer of information, sharing and helping to promote cross functional security linkages and awareness. Participate to build an overall security culture for information gathering and collection across the response.

  • Enhance opportunities for cross-sector learning including tracking developments in the field and explore opportunities to foster a security community of practice.

External Relations:

  • Collaborate with other professionals in the humanitarian security field and engage in joint research projects and analysis working groups. Engage as subject matter expert on humanitarian security analysis and produce periodic report across the management.

  • Developments for distribution among partners and stakeholders within approved confidentiality level.

  • Keep abreast of developments in the humanitarian security field, foster cooperation with external partners, providers and consortium.


  • Relevant Master degree or other advanced degree in Security, Strategic, or International Studies, or related discipline. (accompanying military, police or Government experience preferred).

  • At least 5 years or work related experience in the professional security, research, analysis arena working at international level with international agencies, INGO’s, governments, military, law enforcement or private sector as security analyst, researcher or intelligence officer.

  • A least 2 years of specific operations, project management or research experience.

  • A least 3 years of experience in role providing direct operational planning and/or analytical support to international agencies, INGO’s, governments, military, law enforcement or private sector as an security analyst or business continuity and resilience specialist.

  • Effective in written and verbal communication in Arabic; Kurdish would be an asset.

Preferred Skills, Knowledge and Experience:

  • Sound knowledge of the security research, information collection (collection, collation, analysis & dissemination).

  • Excellent communication and interpersonal skills sufficient to establish effective relationships at senior levels, gain credibility and influence senior decision makers at Response and Regional levels.

  • Clear understanding and proven practices of the security risk management, security planning and crisis management in the humanitarian context.

  • Strong analysis skills to identify the problem/risks and understand the organization.

  • Strong analytical, organizational, and decision-making skills.

  • Strong verbal and written communications.

  • Must be able to coordinate work and interface efficiently and effectively with remote (field) locations.

  • Strong administrative skills, with effectiveness in developing tasks and managing to achieve target dates.

  • Must be a productive team player.

  • Strong PC skills in developing matrix (Microsoft Office, Word, Excel, PowerPoint).

  • Experience of leading and consulting on projects.

  • Effective in written and verbal communication in English

  • Formal qualification in intelligence analysis or business continuity and resilience.

  • A good network of contacts within the Syria Response community, government or humanitarian security fields.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 30% of the time and includes occasional travel to high risk locations at minimal notice.

  • Role will require successful completion of Hostile Environment Awareness Training provided by employer.

  • The position could be in Jordan Amman working with some unsociable hours due to global coverage and online meetings.