Director - People & Culture (Human Resource) Admin & Security

International Role - Yes


Provides quality and efficient leadership, advice and oversight in all aspects of People & Culture across the National Office with the aim of optimizing the performance, sustaining the culture and ensuring alignment with World Vision International’s Global People & Culture strategy, the East Africa Regional P&C strategy and the National Office strategy.


Strategic Leadership and Planning:

  • Provide guidance and manage the overall provision of Human Resource policies, strategy, services, and programs for the entire organization.

  • Lead the P&C team and participate in strategic and tactical planning sessions for organization effectiveness and individual business units to meet organizational goals.

  • Lead, plan and co-implement initiatives towards the realization of the organizational vision, mission and strategic and annual operating plan.

  • Develop 3 year P&C business plan aligned with Regional strategy and World Vision Kenya (WVK) strategy.

  • Guide/support organizational structure design and redesign efforts to ensure the realization of intended business results and impact.

  • Provide expertise on business strategies, human resources processes (including but not limited to Recruitment, Employment, Benefits/Medical, Compensation, Orientation, Staff and Leadership Development), and organizational policies and

  • practices.

  • Provide Organizational Development (OD) budget guidelines for the various units to incorporate in their annual operational planning.

  • Contextualize & Implement new partnership wide P&C policies.

  • Align WVK priorities with the East Africa Region’s strategy and ensure they are integrated with partnership standards.

  • Provide input into People and Culture related research, provides WVK perspective on analysis and reporting.

  • Complete National Office P&C Dashboard, targets and other relevant human capital metrics.

  • Ensure personnel record management and WV organizational regulations are in line with the local labor laws and WVK policies.

  • Assure P&C enterprise risks management by testing P&C Internal controls. (MWRAP)

  • Source and implement desired technologies in alignment with global and Regional requirements.

Compensation, Benefits, and Total Rewards and Employee Engagement:

  • Responsible for full implementation of Total Rewards Philosophy in line with HWMS.

  • Manage the establishment and approval of compensation & benefits benchmarking markets for the National Office.

  • Provide oversight for the establishment of salary ranges for each grade in the WVK.

  • Provide strategic planning for movement of staff to appropriate positioning within salary ranges.

  • Contextualizes and monitors implementation of partnership compensation programs and strategies in WVK.

  • Direct organization-wide initiatives that lead to the health, performance and overall satisfaction of staff.

  • Ensure employee safety, welfare, wellness and health.

Staffing, Workforce Planning and Diversity:

  • Lead in selection, hiring and termination of human resource staff in WVK.

  • Ensure local contextualization (legal/industrial) that results in National Office roles are filled with appropriate candidates, whilst maintaining Global standards, processes, policies.

  • Ensure compliance with International Staffing Solutions/partnership staffing policy and protocols.

  • Provide staff support to recruitment process and participates in selection as appropriate.

  • Conduct annual Workforce Plan for WVK.

  • Ensure WVK compliance to Partnership Orientation

  • Contextualize Partnership Retention Strategy and ensures execution.

  • Contextualizes Partnership Diversity Strategy and ensures execution.

Talent Management & Leadership Development:

  • Design, implements and facilitates the talent management process in WVK.

  • Lead & provide support to replicate integrated talent management programme.

  • Lead the development of People & Culture Staff Professional Skills Development Programmes.

  • Advise the National Director to review and validate mission critical leadership positions and their successors.

  • Be intentional in identifying and developing leadership skills in Leaders and Managers.

  • Cascade Succession Planning across WVK for key Positions (discuss readiness).

  • Develop a P&C Succession Plan.

  • Manage implementation of Personal Development needs assessment and Development Plans for all P&C critical positions.

  • In consultation with EAR P&C, implement coaching and mentoring programmes.

  • Coordinate learning & development initiative to ensure fit with WVK priorities.

  • Within the Leadership Team, lead change initiatives towards the fulfillment of ongoing cohesion and effectiveness of operations and functions.

Performance Management and P&C Compliance:

  • Facilitate initiatives towards integration and delivery of organization performance, health and team cohesion organization-wide (both within Kenya and linking the Kenya office to the wider World Vision International Partnership initiatives).

  • Ensure effective and efficient performance management and Individual Development plans.

  • Review, analyse & submit annual end of appraisal statistics.

  • Provide guidance, advice and support to P&C staff in WVK.

  • Guide management and employee actions by researching, developing, writing, and updating policies, procedures, methods, and guidelines; communicating and enforcing organization values.

  • Provide support to the SMT at all levels to develop appropriate performance management culture.

  • Comply with Kenya labour laws, and local legal requirements by studying existing and new legislation; anticipating legislation; enforcing adherence to requirements; advising management on needed actions.

  • Provide and monitor P&C operating budget and monthly expenses against the budget.

  • Establish and utilize a network of resources internally and externally to meet the organization’s learning and development needs.

  • Direct the HR processes to ensure efficient and effective service delivery to key stakeholders, namely staff.

  • Be responsible for employee safety, staff -welfare, wellness and health.

Organizational Development and Culture:

  • Design, develop, implement and assess Organizational Development strategies and systems in support of the overarching strategic plan.

  • Manage the overall performance and resources of Organizational Development to ensure the effective and responsive delivery of services to senior leaders, managers and all other employees.

  • Oversee organizational design guidelines to WVK.

  • Provides national resources to execute partnership and local change management approach.

  • Ensure Change Management capacity in WVK as appropriate.

  • Contextualizes and administers staff well-being programs throughout WVK.

  • Conduct the Partnership satisfaction and engagement initiatives within WVK and leads efforts to respond to issues surfaced.

  • Ensure Employee Relations(ER) policies and programs within WVK and contextualizes as appropriate; Participates in ER investigations as required.

  • Sets ER policies as required.

  • Administer the program related to international assignees within the region.

  • Contribute to the development of strategic directions and priorities for human resources and organisation development.

  • Administer programs that address retention issues in WVK.

  • Manage Critical Incident Stress Management (CISM) capacity across WVK in alignment with WVK Staff Care strategy.

  • Collaborate with WVK Security to prioritise staff safety in WVK, and the building of the appropriate culture that is security conscious.


  • Provide strategic leadership to Administration function while mitigating operational risks and increasing overall security by establishing systems and mechanisms to ensure ministry effectiveness.


  • To provide strategic security leadership to WVK Management so as to ensure efficient and effective security for staff, assets and program continuity/operations.

Other duties.


  • The position holder must have a Master’s degree in Human Resource Management, Organizational Development, Business Administration or related field.

  • Minimum ten years’ experience in strategic human capital management of which six must be in a senior management position in a reputable organization and minimum three years international experience in relief or development programmes.

  • Active membership and Certification from a recognized human resources professional body.

  • Must be conversant with local and international labour laws.

  • Position requires cross-cultural experience, understanding and sensitivity.

  • Proven broad – based experience in leadership, strategic management and results based management in human resources matters.

  • Excellent verbal and written communication skills.

  • Good interpersonal relation skills.

  • Position requires cross-cultural experience, understanding and sensitivity.

  • Complete compatibility with WV's Mission, ethos, policies and core values.