P&C Coordinator - Benefits, Staff Wellbeing & PCIS
Purpose of the position:
To coordinate benefit schemes for national and international staff, manage Our People Information System, serve as business partner for managers and provide a range of staff well-being services in line with WV Somalia People & Culture policies and Partnership standards.
COMPENSATION AND PAYROLL MANAGEMENT
Liaise with Birches Group to ensure Salary & Benefits surveys for Kenya and Somalia are conducted regularly.
Liaise with GC Compensation to facilitate the development of new salary scales when required.
Prepare merit increment and salary adjustment analyses as and when required
Liaise with field P&C Officers and field managers to facilitate the roll out of new scale when necessary
Prepare merit increment letters to staff as and when they are implemented.
Provide advice to managers and employees regarding general compensation queries.
Ensure timely and accurate processing of monthly payroll and out of payroll payments.
Facilitate and ensure quarterly and annual PAYE returns are submitted to KRA in time by the tax consultant
Ensure Kenyan international staff taxes are computed, reviewed by Finance and submitted to GC Payroll on time as and when there are changes affecting payroll.
Ensure timely preparation and payment of final dues for separating staff.
Work closely with the financial analyst to prepare annual budget for salary and benefits
OUR PEOPLE SYSTEM MANAGEMENT
Conduct Our People trainings for field P&C Officers as and when required
Conduct ESS/MSS orientation for new / existing staff and managers
Liaise with the P&C users on a monthly basis to ensure that Our People data is accurate
Ensure that Our People monthly error rate reports are consistently below 0.5%
Generate reports (gender ratios, employment changes, leave balances, turnover ratios etc..) for performance tracking and management decisions
Ensure accurate and timely submission of annual employee census report
Manage the medical schemes for Somali and Kenyan national staff ( member enrolment and deletion, hospital admissions, staff medical limits, reviews and policy renewals etc)
Ensure accuracy of premiums charged/credited under both the medical and group life schemes and the claims settled against the outpatient funds.
Liaise with the insurer/insurance broker and pension administrator regarding employee benefits and services (Pension withdrawal payments, referrals etc).
Ensure staff receive orientation/updates on benefits entitlement for medical, pension and group life.
Prepare and submit housing worksheets/PAFs for international staff for appropriate G&S entitlement.
Train line managers on new P&C products under portfolio
Conduct biannual opinion surveys to seek feedback from staff and managers regarding P&C services
Implement action plans within portfolio resulting from Our Voice Survey or other opinion surveys.
Liaise with line managers to find effective and customer driven solutions with regards to problems affecting their staff
STAFF WELL BEING
Organize wellness sessions for staff with the relevant service providers on a periodic basis
Facilitate staff welfare activities for staff occasions (bereavement, staff farewell, new born, birthdays, hospitalization etc)
Administer the implementation of staff well-being policy/initiatives( SALTI etc)
Ensure quarterly staff meetings take place.
Facilitate psychosocial support for staff in need.
Provide peer support as and when required.
Qualifications: Education/Knowledge/Technical Skills and Experience
A university degree in Human Resource Management, Business Management or the equivalent
Minimum four years’ experience as a Human Resource Officer in charge of Compensation & Benefits, staff care, human resource information system in a large International Organization
Demonstrates well-developed interpersonal skills, excellent communication skills, both verbal and written
Very good organizational and coordination skills
Excellent attention to details with good analytical skills
Very good customer service skills and problem solving skills.
Very good negotiation and facilitation skills
Ability to work in a multicultural environment and promote team cohesion
Extensive knowledge of international staffing processes and policies
A good understanding of Kenya labour laws, some knowledge of the Somalia labour laws
Thorough knowledge of office systems, including computer applications in Microsoft office
Working Environment / Conditions:
Work environment: Office-based
Travel: 30% travel to Somalia