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People & Culture (HR) Director, WV Somalia



Provide strategic leadership to WV Somalia in the area of people management & organizational development in order to optimize organizational performance, fulfill World Vision mission, vision, core values and contribute to the measurable improvement of the well-being of vulnerable children and communities in Somalia.


Strategic Leadership:

  • Partner with the National Office (NO) leadership team to develop review and spearhead the implementation a people & culture (P&C) strategy that supports national office priorities and is aligned to regional and global strategic framework.

  • Spearhead the monitoring and reporting of people & culture metrics related to talent acquisition, retention, performance management, employee engagement and organizational leadership.

  • Play a major and influential role in organizational re-design, change management, promoting accountability, learning and innovation within the organization.

  • Provide advisory services to the leadership and senior management team in the areas of P&C leadership and organizational development to create an enabling environment and optimize organizational performance.

Talent Management & Succession Planning:

  • Spearhead the roll out and design of talent management programs and succession planning tools to support career development, leadership development, succession planning and retention of high potential managers and leaders.

  • Design and spearhead capacity development for Somali staff.

Policy Development:

  • Provide technical guidance in the review, contextualization and roll-out of Global & Regional People & Culture policies.

Organizational and Staff well-being:

  • Promote a culture of employee engagement and organizational well-being by rolling out annual staff and organizational well-being surveys.

  • Partner with leadership and management teams to develop annual organizational action plans.

  • Spearhead annual salary & benefit benchmark reviews for national staff in Kenya and Somalia to ensure a competitive market position.

Talent Acquisition:

  • Spearhead the acquisition and prepositioning of a diverse and talented workforce by ensuring transparent, objective recruitment & selection processes. Ensure monitoring and reporting systems for national & International hires are

  • effectively managed.

  • Establish proactive linkages and networks (i.e inter-agency groups, social media, talent pools) for potential sourcing strategies before recruitment occurs.

Employee Relations and Risk Management:

  • Provide leadership in educating staff on employee relations and investigations protocol and ensure cases are managed confidentially and promptly.

  • Oversee grievance management, corrective and disciplinary actions in line with organizational policies.

  • Ensure people management risks are identified and the organization regularly reviews and implements adequate risk mitigation measures.

  • Liaise with respective lawyers in Kenya and Somalia regarding potential litigation to ensure employer is protected.

Team Leadership:

  • Lead the People & Culture team in developing long and short-term business plans.

  • Promote a customer centric culture, ensure professionalism and accountability in delivering services to staff and leaders.

  • Coach and mentor the People & Culture team and support their growth and development.


  • Bachelor s degree in Human Resources Management, Business Management or Social Sciences.

  • Master’s Degree in the relevant field is an added advantage.

  • Professional qualifications in Human Resource Management or Organizational Development or Leadership Development are required.

  • Minimum 5 years’ experience in a Senior Human Resources Management position in an international Non for Profit organization in conflict and fragile countries.

  • Excellent Strategic thinking and understanding of humanitarian operations.

  • A proven record of managing people in a diverse cross-cultural and interfaith settings and initiating and implementing organizational change in restricted and fragile contexts.

  • Must have a proven track record of integrity and the ability to apply HR principles in a fair and consistent manner.

  • Must be familiar with INGO international staffing policies and have a knowledge of East Africa labour laws.

  • Demonstrates well-developed interpersonal skills, excellent communication skills, both verbal and written.

  • Highly flexible and agile in style with the ability to produce creative and pragmatic solutions to complex Human Resources problems.

  • Proven conceptual & analytical skills.

  • Proven leadership training & facilitation skills.

  • Display considerable initiative and independence, with the ability to take lead and shoulder considerable responsibility.

  • Must adhere to or be trained in hostile environment security standards.

  • Emotional maturity, personal resilience and calmness in the face of an ever evolving context.

  • Ensure a gender perspective in the scope of work.

Working Environment/Travel:

  • Work environment: Office-based with some travels to Somalia.

  • Travel: 25% Regional (Somalia and EAR) / 5% international travel is required.

  • On call: 24/7

  • Ability to work under pressure and in stressful environment.