Staff Capacity Development Coordinator
Purpose of the position:
To coordinate, monitor and evaluate the implementation of staff learning & development programs and lead the roll-out of talent management initiatives in line with the WV Partnership standards and People & Culture Priorities.
Learning Needs Assessment
Conduct annual staff learning needs assessment for the entire organization to establish staff performance gaps.
Categorize training needs of staff based on functions and office location
Liaise with Line Managers to develop annual departmental training plans
Liaise with departmental heads to develop training budgets to be incorporated in grant proposals and National Office budgets
Learning & Development programs
Identify and recommend development opportunities for all categories of staff aligned to individual development plans and organizational priorities
Facilitate and coordinate relevant in house training programs based on identified training needs and new partnership initiatives with a special focus on field based national staff
Liaise with external facilitators where need be to deliver trainings and team building sessions that may require external resource facilitation.
Monitor quality of training and post training implementation to identify gaps/issues that require refresher sessions or a new training methodology
Conduct in house surveys to assess effectiveness of various training programs and monitor change in behavior and competence
Use training evaluation data, including documentation of lessons learned and ensure future initiatives have incorporated the learnings
Prepare learning & development impact reports to be shared with World Vision senior management teams and Support Offices
Conduct periodic performance management trainings for new and existing staff and Line managers
Communicate partnership performance management guidelines to staff and managers
Monitor and report on submission of performance agreements, mid-year reviews and annual reviews
Educate Line Managers on how to reinforce a performance aligned culture through consequence management
Ensure roll-out of the staff recognition scheme
Coordinate the annual and semi-annual nomination & selection processes
Talent & Leadership Development
Liaise with Departmental Heads to identify potential talent for future management and specialist positions
Provide guidance, frameworks and tools to Departmental Heads on talent management, career path and succession planning
Consolidate talent pools per function and succession plans for mission critical roles
Liaise with World Vision International People & Culture teams to design and coordinate Talent development initiatives
Liaise with Managers to develop an orientation handbook that will assist new international staff to understand the Somalia culture and customs
Organize and coordinate a comprehensive orientation program for new staff to support their smooth onboarding in the organization.
In liaison with Line Managers, prepare orientation materials and packs for new staff.
Ensure appropriate orientation documentation is filed in personnel files
Focal Point - Learning Resources
Oversee the resource center and maintain a register of resources such as books, magazines, DVDs CDs that are available
Identify distant learning programs appropriate for relevant staff and validate authenticity of learning institutions.
Ensure identified facilitators in Somalia are equipped and certified to meet expected standards and quality of facilitation.
Qualifications: Education/Knowledge/Technical Skills and Experience
Degree in Human Resource management, Business Management or relevant field
Certified Trainer of Trainees as a subject matter expert
Minimum of 4 years’ experience as a competent Training Coordinator in an International Organization
Passionate about people development
Proven ability to coach and facilitate in-house trainings in a multi-cultural environment
Very good interpersonal skills and ability to engage and influence at senior level
Very good report writing and marketing skills
Excellent use of PowerPoint, Microsoft Word and Excel
Exhibit teamwork and high levels of accountability
Ability to handle confidential and sensitive information
Committed to excellence with a strong focus on customer service
Able to work in stressful environments and effectively manage stress
Ability to handle multiply projects and priorities with limited supervision