Staff Capacity Development Coordinator

12850-14N22154
Karen
24-Mar-19
International Role - No - Only National applicants will be considered.
1-2 Years

Staff Capacity Development Coordinator

Purpose of the position:

To coordinate, monitor and evaluate the implementation of staff learning & development programs and lead the roll-out of talent management initiatives in line with the WV Partnership standards and People & Culture Priorities.

Major Responsibilities:

Learning Needs Assessment

  • Conduct annual staff learning needs assessment for the entire organization to establish staff performance gaps.

  • Categorize training needs of staff based on functions and office location

  • Liaise with Line Managers to develop annual departmental training plans

  • Liaise with departmental heads to develop training budgets to be incorporated in grant proposals and National Office budgets

Learning & Development programs

  • Identify and recommend development opportunities for all categories of staff aligned to individual development plans and organizational priorities

  • Facilitate and coordinate relevant in house training programs based on identified training needs and new partnership initiatives with a special focus on field based national staff

  • Liaise with external facilitators where need be to deliver trainings and team building sessions that may require external resource facilitation.

  • Monitor quality of training and post training implementation to identify gaps/issues that require refresher sessions or a new training methodology

  • Conduct in house surveys to assess effectiveness of various training programs and monitor change in behavior and competence

  • Use training evaluation data, including documentation of lessons learned and ensure future initiatives have incorporated the learnings

  • Prepare learning & development impact reports to be shared with World Vision senior management teams and Support Offices

Performance Management

  • Conduct periodic performance management trainings for new and existing staff and Line managers

  • Communicate partnership performance management guidelines to staff and managers

  • Monitor and report on submission of performance agreements, mid-year reviews and annual reviews

  • Educate Line Managers on how to reinforce a performance aligned culture through consequence management

Recognition schemes

  • Ensure roll-out of the staff recognition scheme

  • Coordinate the annual and semi-annual nomination & selection processes

Talent & Leadership Development

  • Liaise with Departmental Heads to identify potential talent for future management and specialist positions

  • Provide guidance, frameworks and tools to Departmental Heads on talent management, career path and succession planning

  • Consolidate talent pools per function and succession plans for mission critical roles

  • Liaise with World Vision International People & Culture teams to design and coordinate Talent development initiatives

Orientation /Onboarding

  • Liaise with Managers to develop an orientation handbook that will assist new international staff to understand the Somalia culture and customs

  • Organize and coordinate a comprehensive orientation program for new staff to support their smooth onboarding in the organization.

  • In liaison with Line Managers, prepare orientation materials and packs for new staff.

  • Ensure appropriate orientation documentation is filed in personnel files

Focal Point - Learning Resources

  • Oversee the resource center and maintain a register of resources such as books, magazines, DVDs CDs that are available

  • Identify distant learning programs appropriate for relevant staff and validate authenticity of learning institutions.

  • Ensure identified facilitators in Somalia are equipped and certified to meet expected standards and quality of facilitation.

Qualifications: Education/Knowledge/Technical Skills and Experience

  • Degree in Human Resource management, Business Management or relevant field

  • Certified Trainer of Trainees as a subject matter expert

  • Minimum of 4 years’ experience as a competent Training Coordinator in an International Organization

  • Passionate about people development

  • Proven ability to coach and facilitate in-house trainings in a multi-cultural environment

  • Very good interpersonal skills and ability to engage and influence at senior level

  • Very good report writing and marketing skills

  • Excellent use of PowerPoint, Microsoft Word and Excel

  • Exhibit teamwork and high levels of accountability

  • Ability to handle confidential and sensitive information

  • Committed to excellence with a strong focus on customer service

  • Able to work in stressful environments and effectively manage stress

  • Ability to handle multiply projects and priorities with limited supervision