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Community Based Psychosocial Support (CBPSS) Coordinator



The purpose of the position is to coordinate and implement the Community Based Psycho-social Support (CBPSS) program within World Vision Lebanon Bekaa and to ensure the quality of the CBPSS and that the project deliverables are met as per the proposal.


Facilitate project’s implementation

  • Ensure that CB PSS is delivered in line with global minimum standards and national inter-agency SOPs/standards.

  • Ensure CBPSS Facilitators, Community Based Groups identify and refer children and caregivers in need of case management to CP case management on a monthly basis

  • Ensure CB PSS Facilitators, Community Based Groups identify and refer children in and caregivers in need of Focused PSS to relevant Focused PSS sessions.

  • Ensure te CB PSS Facilitators are trained to adapt activities and methodologies and take the needed steps to include children with special needs.

  • Ensure the proper documentation of data collected (hard and soft copies) during CB PSS (attendance sheets, permission slips, parental consent, referrals etc.)

  • Maintain positive relations with local implementing actors, local authorities and other international and local stakeholders

  • Provides ongoing support, guidance and advice to program staff in the field of Psychosocial Support

  • Work closely with the Evidence Learning and accountability department and support in the analysis of M&E tools.

  • Ensures use of unified methods, tools and forms in activities and training.

  • Support the identification and endure the right approach to tackle advocacy PSS issues.

  • Generate overview of quality of CBPSS in WV Bekaa: status, methods used and results achieved;

  • Support the planning and coordinate the implementation of the Child Protection Project activities, ensuring deliverables and targets are met.

  • Monitor the implementation and progress of the project(s) according to approved stated objectives, plan of action, budget and record progress by working closely with the evaluation, learning and accountability unit and project manager.

  • Ensure all Protection and CP cases are properly referred and documented.

  • Conduct regular spot checks to all projects in the field to ensure CP standards are in place.

  • Provide and oversee the implementation of Child Protection Standards and Child Safe Organization.

  • Map out available educational, health and protection services available.

  • Screen and monitor protection gaps and needs and refer child protection cases to the officer in charge.

  • Maintain relevant documentation related to monitoring referral and services reached.

Ensure Staff Management

  • Management of the performance of direct reports with continuous feedback to ensure proper performance management;

  • Develop teamwork among the project staff, ensuring a conducive working atmosphere is created and opportunities provided to share lessons learned, experiences, observations and challenges to inform project management.

  • Together with the Child Protection Manager, plan and provide opportunities for capacity building to project team in consultation with P&C Department to ensure coordinated technical and personal development.

Handle Staff Capacity Building

  • Provide coaching, mentoring and training to CB PSS Facilitators during a 2-month training program on CB PSS curriculum for children and caregivers.

  • Provide technical capacity building on PSS, CP and GBV protection concepts, safe identification and referral and confidentiality and informed consent.

  • Follow-up on the capacity building of CB PSS Facilitators’ facilitation skills, adult and child learning and development basic principles and developing new sessions throughout the year using the methodology provided by the Community Based PSS sub-committee and incorporating key CP and GBV messages as necessary.

  • Update the capacity building plan of Facilitators on a monthly basis

Ensure Networking & External Engagement

  • Engage partner communities and build constructive relationships in order to understand their realities and facilitate the project’s implementation processes effectively.

  • Conduct meetings with key stakeholders to engage them about the project interventions and agree on their contributions in order to ensure sustainability

  • Network with local NGOs, municipalities, schools, community centers, and communities.

Ensure children’s safety and protection

  • Responsible for the security of project staff, ensuring that staff abides by WVL security procedures and policies. Report any security breaches as necessary.

  • Participate in personal safety training as required

  • Undertake any other duties as shall be delegated by the supervisor.

Handle tracking, reporting on activities and filing

  • Maintain and keep daily records of the MOV means of verifications including attendance sheets, pre/post-tests, minutes of meetings, and evaluation documents are in place.

  • Provision of, and keeping track of the referrals, weekly reports, notes and plan.

  • Follow up on Referral Tracking sheet on a monthly basis.

  • Follow up on the important records and correspondences related to the PSS/Life Skills classes.

Coordinate tasks related to support functions

  • Ensure that the needed material and logistics of the determined locations are taking place.

  • Ensure procurement requests are submitted on a timely basis to facilitate timely implementation of field activities, and adhering to both WVI and donor requirements in meeting the project objectives.

  • Assist in recruiting field staff and temporary staff and provide the needed technical support to them in the preparation during the implementation of the project activities.

Perform other duties as required

  • Attend and participate in capacity building trainings locally and internationally.

  • Attend and participate in WVL’s spiritual nurture and other organizational events.

  • Responsible of own security and actively contribute to a positive security culture.

  • Abide by the security policies and procedures and report any incidents or breaches to line manager and / or security manager.

  • Perform other duties as assigned by the Line Manager.


  • Bachelor degree in a social development related field, (psychology, sociology, social sciences/humanities, specialized education or social animation) or an equivalent of relevant CP experience of 2-3 years;

  • Very good understanding of Child Protection standards and policies;

  • Good written and spoken English. Knowledge or Arabic language is necessary

  • Experience in working with child labour (street children and children expose to high risk)

  • Knowledge of the psychosocial guidelines and approaches related to emergency context (MHPSS IASC guidelines, PFA principles, etc.);

  • Familiar with core principles of Children Rights, Participation, Do No Harm, Community and Family Support as well as Children in Emergencies minimum standards;

  • Experienced in working with local communities ((Parents and children) and authorities; preferably in the Bekaa.

  • Excellent knowledge of the negative impacts of child labor on child development.

  • Excellent knowledge of the worst and other forms of child labor

  • Excellent communication and psychosocial first aid skills

  • Ability to maintain confidentiality, respect, non-discrimination, safety and inclusion of CP and GBV cases at all times

  • Strong interpersonal skills and a sense of responsibility

  • Reporting and data base entry skills

  • Excellent communication, reporting, and pro-active negotiation skills

  • Network builder, able to handle pressure well and work in cross-cultural setting

  • 85% field work and 15% Office work.

  • Position requires availability and willingness to work outside regular office hours occasionally.

  • Position requires willingness and ability to continue to function during a crisis situation, including during a World Vision response to a manmade or natural disaster.