World Vision International

Information Management Officer

Job Description


The purpose of this position is to ensure that meaningful program information from internal and external sources are collected and centralized in a timely manner within WV Lebanon to support decision making, evidence generation and stronger positioning of WV Lebanon.


  • Maintain, support and improve the database and database management systems; 

  • Develop appropriate templates for data collection, beneficiary records.

  • Activity Info reporting, project tracking and data analysis in addition to Internal monthly reporting; 

  • Build the capacity of WVL Education and Child Protection in terms of database use (including basic analysis) through on-going support and training; 

  • Provide technical guidance and troubleshooting support field staff when it comes to format usage and templates; 

  • Analyze and report regularly to the Portfolio Manager on the progress and quality of the data; 

  • Produce and file statistical and graphical reports.

  • Attending trainings on the different tools and active participation to IM working group meetings, sharing information with the management and concerned staff eventually training them;

  • Confidentiality: the position gives access to personal information of beneficiaries that must be treated carefully and that cannot be shared

  • Responsible for the security of project staff, ensuring that staff abide by WVL security procedures and policies. Report any security breaches as necessary.

  • Participate in personal safety training as required

  • Undertake any other duties as shall be delegated by the supervisor.


  • Bachelor degree in Knowledge/Data Management or any relevant field of study MBA or related master degree preferred

  • Previous experience in portfolio management highly desirable (managing organizational data of different sectors)

  • Experience with XLSForm coding.

  • Experience working with online databases and GIS application (Optional).

  • Ability to consolidate information into visual presentations (factsheets, charts, graphs, tables)

  • Previous experience in mapping workflows, information and processes.

  • Fluent with Microsoft application such as Excel and Publisher able to code in VBA and macros.

  • Strong written and verbal skills.

  • Strong Presentation skills.

  • 3 to 5 years of proven experience data and knowledge management; 

  • Excellent written and spoken English. Knowledge or Arabic language is an added advantage.

  • Project Management for Development (PMD), Project Management for Professional (PMPs);

  • International Network for Education in Emergencies (INEE)