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SharePoint Administrator

Job Description

PURPOSE OF POSITION:

SharePoint Administrators are responsible for maintaining, monitoring, and supporting SharePoint systems in a global environment. They work on multiple projects as a team lead and provide technical leadership SharePoint systems. They perform troubleshooting for complex SharePoint systems.

KEY RESPONSIBILITIES:

Project Planning:

  • Leads or consults short- and long-term project planning efforts with team members, clients and other IT groups.

  • Develops cost/time estimates.

  • Documents discussion and agreements.

Technical Requirements:

  • Works with architects and systems engineers to understand technical requirements.

Design/Develop:

  • Integrates solutions with other applications and platforms outside the framework.

Maintenance:

  • Performs routine maintenance tasks for Microsoft SharePoint systems such as backups, patch management and hot fixes.

  • Develops strategies to manage the frequency of appropriate support package/patch application.

  • Monitors health of SharePoint systems and provides appropriate recommendations, when required.

Administration:

  • Coordinates and validates activities.

  • Manages SharePoint site quotas and file size limits.

  • Perform copying and moving of SharePoint sites.

  • Managing services and scheduled jobs within the SharePoint environment.

  • Creating new SharePoint sites and lists, installing web parts.

  • Contribute in backups & restore process for business critical data.

  • Set-up and configure SharePoint service applications such as Application Management, Excel, Powerpoint, Word, Access, Visio, Search, Distributed Cache, Central

  • Administration, Office Web Apps and etc.

  • Responsible for SharePoint site migration projects.

  • Deploys custom developed and third-party SharePoint solution packages.

  • Provide L1, L2 & L3 technical supports.

  • Manage configuration, storage and permission of SharePoint system.

Performance Monitoring:

  • Supervises the monitoring procedures and evaluates problems identified by team members.

  • Ensures that capacity workload modeling and availability analysis is performed.

  • Monitors system-operating capacity in terms of disk space, tape storage, memory and CPU utilization.

  • Monitoring SharePoint disk space usage for site collections.

  • Manage SharePoint content DBs growth by providing monthly report to management and increase capacity where required.

  • Optimize SharePoint content DBs in SQL Servers.

  • Reviews performance and control reports.

  • Recommends settings changes to the operating system to improve performance and reliability.

  • Develops, maintains, recommends, documents and supports tools and backend utilities to provide capacity planning management.

Testing:

  • Leads or provides technical direction for the planning, designing, and execution of testing efforts.

  • Ensures that tests evaluate all possible impacts on the current infrastructure or application.

Continuous Improvements:

  • Recommends performance metrics.

  • Analyzes and reports on operational metrics to understand performance and to ensure success in process improvements.

System Job Scheduling:

  • Translates business and technical requirements to develop automation specifications that span more than one business area.

  • Updates job schedule based on current priorities and special handling requests.

  • Ensures reliability and availability of platforms.

  • Schedules maintenance and repairs.

Computer Operations:

  • Coordinates production job processing.

  • Ensures that maintenance procedures are executed.

  • Updates job schedule based on current priorities and special handling requests.

  • Monitors systems on a 24x7 schedule.

  • Performs maintenance procedures.

  • Validates input and output data for completeness and accuracy.

  • Analyzes job processes and recommends improvements.

  • Reviews historical data for trend analysis.

Production Support:

  • Coordinates problem resolution among team members.

  • Documents, monitors, reports, and manages the resolution of systemic issues.

  • Works with Architects and Systems Engineers when issues appear systemic or cannot be resolved.

  • Engage relevant vendor in critical escalation.

  • Recommends procedures and controls for problem resolution or creates temporary solutions until permanent solutions can be implemented.

  • Documents problem status and resolution.

  • Develops checklists and scripts for resolving routine problems.

Security:

  • Works with IT Security, where needed, in investigations and/or audits of systems.

  • Analyzes audit trails to detect systematic security violations.

  • Reports security issues when appropriate.

  • Ensures security requirements are adhered to.

Business Continuity:

  • Administers archival activities such as installing, upgrading, configuring, and scheduling and monitoring jobs.

  • Verifies that system backups and restore run successfully.

Policies, Procedures and Standards:

  • Ensures compliance with policies, procedures and standards.

Service Level Agreements (SLAs):

  • Monitors production, outputs, and services to ensure that SLA’s, and other quality metrics, are being met.

Documentaion/User Guides:

  • Writes, reviews and/or maintains technical documentation for product environments.

  • Ensures documentation is developed and maintained.

Communications/Consultation:

  • Supports and participates in the formal reporting of project status.

Coaching/Mentoring:

  • Provides coaching and guidance to team members.

Research/Evaluation:

  • Evaluates future technologies and makes recommendations.

KNOWLEDGE, SKILLS & ABILITIES:

  • Bachelor’s degree or technical institute degree/certificate or equivalent work experience.

  • Requires at least 5+ years administering Microsoft SharePoint systems in an enterprise environment.

  • Requires at least 5+ years of experience designing, configuring, and deploying Microsoft SharePoint systems.

  • Typically requires 5-7 years of relevant information technology work experience.

  • Willingness and ability to travel domestically and internationally, as necessary.

  • Relevant certification is required.