World Vision International

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Step User

Job Description

Avis de recrutement

World Vision Mali recrute la position suivante (08):

TITLE: Step User

Contract type: Local

NB : World Vision ne demande jamais de paiement à aucune étape du recrutement ni par transfert ni directement en espèces

Les candidatures féminines sont fortement encouragées

Purpose of the position:

To perform daily inputting and updating of sponsorship information in SingleSTEP, generate and analyse reports to inform programming and to provide support in sponsorship business processes to the ADP.

Observe mission and core values of World Vision

Major Responsibilities:

Enter and monitor all data emanating from ADP into SingleSTEP. Among those data there are:

a) New Registered Child record,

b) Partnership Holds and child information updates,

c) Presence and participation (including RC records dropping),

d) CWB case management.

Enter and monitor ordinary mails (sponsor letter and child reply), GNs, Queries, ILs, Christmas Cards and APRs into SingleSTEP.

Ensure all ordinary mails (SL, IL, GN and Queries) are recorded in a tool allowing a clear tracking of these items such as the date they were received at the ADP, the date they were closed at the ADP, the date they were sent to the National Office and the number of days these items took in the ADP"

Generate SingleSTEP and Stepwise reports on Partnership Holds, Child wellbeing, correspondences, queries, GNs and ILs and share with ADP team for necessary action.

Manage RC data discrepancies between ADP SingleSTEP and Stepwise.

Print and collate labels for all correspondences coming in/from ADP and process for mailing.

Qualifications: Education/Knowledge/Technical Skills and Experience

The following may be acquired through a combination of formal or self-education, prior experience or on-the-job training:

  • Educational level required: Master in English or related field.

  • Technical Training qualifications required: Professional technical skill desired (certification?)

  • Experience: : 2 years in a similar position

  • Other: 3 years in a similar position in development programs is preferred.

Other Competencies/Attributes:

  • Perform other duties as required.

  • Computer literacy in MS word, excel, access, lotus notes and competency in data entry procedures.

  • Ability to work with minimal supervision

  • Must possess high sense of integrity

Attitudes and Behaviors:

World Vision reserves the right to disqualify a candidate who has any record relating to child abuse or opposite behavior to child protection, even after the hiring.

How to apply: kindly go to the following website:

http://careers.wvi.org/job-opportunities-in-mali

*Délais de soumission des candidatures: 3 Août 2017

*Seuls les candidats présélectionnés seront contactés