WV Mexico Human Resources Director

International Role - No - Only National applicants will be considered.
2+ Years

WV Mexico Human Resources Director


Provide strategic leadership and advice to Mexico National Office in the area of People & Culture, organizational development by maximizing the potential of WVs human resources and increasing organizational performance to fulfill WVs mission & vision while remaining true to its core values. Support the National Director (ND) and office leader in developing leadership capacity at the office and in the field, furthering executive and professional development of all staff. This position directly supervises the People & Culture team of the office.


Leadership, Capacity Development and Strategic Partnering

  • Ensure capacity building processes and/or programs for leadership and staff according to strategy and to facilitate transition to self-sustainability.

  • Ensure succession processes for executive leadership roles and professional roles key to the National Office.

  • Coordinate professional and personal development for staff in P&C Unit, through adequate orientation, on-the-job coaching, identification of learning, training needs and opportunities.

  • Provide strategic advice to the ND and senior leadership team in order to enable well-informed decision-making processes.

  • Model Christ-centered servant leadership and support spiritual development of his/her team.

  • Actively participate in the Senior Management/ Leadership team meetings of the NO.

  • Promotes and creates a teamwork, collaborative and integrated environment in his/her areas within the country and be accountable of continuous improvement of processes.

  • Attend and actively participate in strategic regional meetings.

  • Develop strong networks internally (other NOs, SOs, GC and partnership entities) and externally (other NGOs, communities, etc.) through effective communication, relationships and twin citizenship.

  • Adhere to WVI and Regional key policy documents mission, core values.

  • Responsible for establishing and executing individual development plans for direct reports and guarantee that succession plans are defined for P&C key national positions.


  • Ensure adequate reporting and analysis for efficiency and effectiveness measures through:

  • Prepare plans and budgets for P&C department.

  • Ensure proper: Compensation and Benefits budgets, Salary scales and compensation management.

  • Evaluate, implement and apply P&C policies and procedures across the country.

  • Ensure that identified training needs are met at cost effectiveness.

  • Manage the training budget for the office together with departments.

  • Review external market and make sure that WV is compensating employees at a competitive level and when finding gaps make sure those are escalated and review with ND and Regional P&C Director

Organizational Development and Culture and Change Management

  • Design and implement change management strategies to support and facilitate transitions according to global and local strategies. (Special focus on NO self-sustainability)

  • Design and implement strategies to strengthen organizational culture into the change process.

  • Ensure the strengthening of organizational identity through all P&C processes, including Christian identity.

  • Review and develop appropriate organizational designs and effective structures.

  • Build Change Management capacity in the NO.

  • Contextualize, promote and support systems, services and programs for employee wellbeing.

  • Implement organizational culture climate surveys engaging leadership to implement corrective actions through P&C teams in NO.

  • Conduct the Partnership local satisfaction and engagement initiatives and lead efforts to respond to issues surfaced through P&C teams in NO.

  • Ensure Employee Relations policies and programs are implemented in NO and are well known by leaders and by all employees.

  • Develop leaders’ capacity in nurturing a culture of unity, trust and accountability.

Performance Management of Staff

  • Manage the hiring, onboarding and termination of P&C staff at the NO.

  • Ensure proper processes for performance reviews in NO.

  • Ensure Individual Development Plans are implemented and followed up at the NO.

  • Provide guidance, advice and support to the Senior Management Team and P&C Staff on key issues related to staff performance, including staff grievance and disciplinary action processes.

  • Facilitate and track initiatives of talent management and leadership growth.

Compensation, Benefits and Total Rewards

  • Ensure that the compensation infrastructure is aligned to WVIs Total Rewards Philosophy.

  • Develop national compensation and benefits strategies that attract, motivate, drive performance and recognize top talent.

  • Provide oversight for the establishment/periodic review of the local salary scale and the ranges for each grade.

  • Provide strategic planning for movement of staff to appropriate positioning of salary ranges.

Employee Relations & Managing Diversity

  • Deep comprehension of Partnership Employee Relations practice and policies.

  • Implement and ensure compliance of WVI employee policies at the NO.

  • Conduct, organize and oversee Investigations originated through Ethics Point or IIM.

  • Ensure reporting and informs on Ethics and/or IIM.

  • Coach and advice on local and general employment laws.

  • Manage all aspects of high-risk cases including litigations.

  • Provide guidance to senior managers on labor issues and changes in statutory requirements and labor relationship protocols

  • Apply appropriate escalation and reporting rules in high risk cases

  • Support Management at all levels in ensuring healthy work/home balance, staff wellbeing, security and appropriate arrangement for stress management

  • Promote a work environment that demonstrates fairness, openness, equity and diversity.

Staffing, Workforce Planning and Diversity

  • Ensure a leading edge recruitment and selection process is in place to attract and select top talent whilst maintaining local and global standards, processes and policies.

  • Ensure efficient recruitment processes in place and participates in selection of key roles for the National Office.

  • Ensure annual Workforce Plans are well conducted in NO.

  • Lead the creation of an orientation and on-boarding strategy that will drive retention by orienting and engaging new employees.

  • Evaluate and escalate NO major issues of diversity/discrimination and conflict.

Staff Care and Well-Being

  • Take lead in identifying staff care and wellbeing gaps and how to address them.

  • Develop a staff care and wellbeing programs and initiatives.

  • Model and promote wellness in the workplace, life balance, servant leadership and family friendly organization.


  • Ensure compliance with all control organisms including but not limited to Social Security, IRS (Hacienda), Department of Labor.

  • Comply with internal policies and procedures

  • Adapt Global and Regional policies into the local context.

  • Ensure that all audit observations and recommendations are followed in a timely manner.



  • Bachelor’s degree in Business Administration, Psychology or a related field. Master’s degree in Business Administration, Organizational Development or related field preferred


  • Minimum 5 years of experience in Human Resources leadership position within medium to large organizations

Knowledge and skills

  • Proficiency in English as a second language

  • Expert knowledge of local labor laws

  • Change management experience

  • Experience in conflict resolution.

  • Regional or Multi-country teams’ management experience is a plus.

  • Be able to work in a matrix format.

  • Strategic thinking

  • Excellent interpersonal skills

  • Good oral and written communication

  • Able to use executive influence and negotiation skills

  • Must be able to lead and manage virtual teams.

  • Ability to work under pressure

  • Ability to function in a cross cultural environment is a plus

  • Must be a committed Christian, able to stand above denominational diversities and observe mission and core values of World Vision and demonstrate a quality of spiritual life that is an example to others.

  • A full commitment to World Visions core values and mission statement.

  • Ability to solve complex problems and to exercise independent judgment.

  • Ability to travel within country, regional and internationally

Experience with humanitarian aid in countryis a plus.